Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Nov 6, 2019
FROM A STOPPED POSITION, MOVING FORWARD MY VEHICLE HESITATED AND DECREASED IN POWER AND THE GAS PEDAL DID NOT HELP MOVING THE VEHICLE FORWARD. THIS HAPPENED IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS 10-15 BEFORE THE VEHICLE STARTED MOVING FORWARD AGAIN. FROM A MOVING POSITION, I WAS GOING AROUND A RIGHT-HAND SLIGHT CURVE GOING APPROXIMATELY 45-50 MHP AND THE VEHICLE FAILED TO KEEP PO... Read more
Incident date: Nov 6, 2019
FROM A STOPPED POSITION, MOVING FORWARD MY VEHICLE HESITATED AND DECREASED IN POWER AND THE GAS PEDAL DID NOT HELP MOVING THE VEHICLE FORWARD. THIS HAPPENED IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS 10-15 BEFORE THE VEHICLE STARTED MOVING FORWARD AGAIN. FROM A MOVING POSITION, I WAS GOING AROUND A RIGHT-HAND SLIGHT CURVE GOING APPROXIMATELY 45-50 MHP AND THE VEHICLE FAILED TO KEEP PO... Read more
Incident date: Nov 6, 2019
FROM A STOPPED POSITION, MOVING FORWARD MY VEHICLE HESITATED AND DECREASED IN POWER AND THE GAS PEDAL DID NOT HELP MOVING THE VEHICLE FORWARD. THIS HAPPENED IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS 10-15 BEFORE THE VEHICLE STARTED MOVING FORWARD AGAIN. FROM A MOVING POSITION, I WAS GOING AROUND A RIGHT-HAND SLIGHT CURVE GOING APPROXIMATELY 45-50 MHP AND THE VEHICLE FAILED TO KEEP PO... Read more
Incident date: Nov 2, 2019
POWER WINDOWS AND SUNROOF STARED WORKING INTERMITTENTLY FOR A FEW DAYS AND THEN STOPPED WORKING ALL-TOGETHER. APPARENTLY, THERE IS A KNOWN ISSUE WITH WIRES BREAKING INSIDE DRIVER DOOR SUB-WIRE, ACURA PART NUMBER 32757-STX-A01. MY CAR ONLY HAS 101,768 MILES. I DID SOME RESEARCH ONLINE AND I SAW PEOPLE HAVING THE SAME ISSUE WITH THEIR ACURA MDX VEHICLES.
Incident date: Oct 29, 2019
THE ABOVE MENTIONED VEHICLE WAS LEASED IN MARCH 2019. I HAVE RECENTLY EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM THAT COMES STANDARD WITH MY VEHICLE. THE SCREEN IS GOING BLACK AND NOT RESPONDING WHILE THE VEHICLE IS IN MOTION ON A BRIDGE. THIS IS CAUSING MY BLUETOOTH, BLINDSPOT ASSIST, NAVIGATION, AND ENTIRE COMPUTER SYSTEM TO MALFUNCTION. I AM ALSO HAVING ISSUES WITH THE VEHICLE START... Read more
Incident date: Oct 29, 2019
THE ABOVE MENTIONED VEHICLE WAS LEASED IN MARCH 2019. I HAVE RECENTLY EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM THAT COMES STANDARD WITH MY VEHICLE. THE SCREEN IS GOING BLACK AND NOT RESPONDING WHILE THE VEHICLE IS IN MOTION ON A BRIDGE. THIS IS CAUSING MY BLUETOOTH, BLINDSPOT ASSIST, NAVIGATION, AND ENTIRE COMPUTER SYSTEM TO MALFUNCTION. I AM ALSO HAVING ISSUES WITH THE VEHICLE START... Read more
Incident date: Sep 15, 2019
AFTER VEHICLE POWERED OFF AND AND AFTER COUPLE OF HOURS LATER, THE BREAK PEDAL GETS VERY STIFF. SO, TREMENDOUS FORCE NEEDS TO APPLY TO START TO ENGINE. AFTER AROUND 600 MILES OF DRIVING THIS NEW VEHICLE, THIS PROBLEM HAPPENED. MY WIFE IS PRIMARILY DRIVING THIS VEHICLE. AND THUS SHE IS GETTING KNEE PAIN ISSUE TO STIFF BREAK PEDAL. ACURA CONFIRMED THIS IS KNOWN ISSUE BUT THEY DENIED TO FIX IT AS IND... Read more
Incident date: Sep 26, 2019
TL* THE CONTACT OWNS A 2003 ACURA CL. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUT OFF. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE SENSOR FOR ... Read more
Incident date: Nov 1, 2019
THE VEHICLE SUDDENLY ACCELERATES ITSELF. THIS IS ESPECIALLY TRUE IN LOW SPEEDS. THERE HAVE BEEN NUMEROUS TIMES THAT I AM DRIVING SLOWLY IN A PARKING RAMP AND THE VEHICLE WILL JUST SHOOT FORWARD AS THOUGH I AM PRESSING THE GAS PEDAL, WHEN I AM NOT! I AM GRATEFUL THAT NO ONE WAS INJURED DUE TO THIS - BUT THIS IS DANGEROUS AND HONDA NEEDS TO LISTEN AND DO SOMETHING.
Incident date: Oct 9, 2019
ERRATIC DISPLAY OPERATION CAUSES DRIVER DISTRACTION PROBLEMS AND POSSIBLE DAMAGE TO CAR OPERATION (TRANSMISSION). AS SHOWN IN ATTACHMENTS IT DISPLAYS SYSTEM ERROR. THE INFOTAINMENT SYSTEM SCREEN GOES DARK. TIRE PRESSURE DISPLAYS FALSE INFORMATION. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES; EACH TIME THE DEALER SAYS NOTHING WRONG OR THEY BELIEVE PROBLEM WILL BE FIX WITH THE RADIO UPDAT... Read more
Incident date: Oct 9, 2019
ERRATIC DISPLAY OPERATION CAUSES DRIVER DISTRACTION PROBLEMS AND POSSIBLE DAMAGE TO CAR OPERATION (TRANSMISSION). AS SHOWN IN ATTACHMENTS IT DISPLAYS SYSTEM ERROR. THE INFOTAINMENT SYSTEM SCREEN GOES DARK. TIRE PRESSURE DISPLAYS FALSE INFORMATION. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES; EACH TIME THE DEALER SAYS NOTHING WRONG OR THEY BELIEVE PROBLEM WILL BE FIX WITH THE RADIO UPDAT... Read more
Incident date: Oct 30, 2019
ON OCTOBER 30, 2019, I WAS PASSING A DUMP TRUCK ON RT. 539 IN NEW JERSEY, I HAD JUST ACCELERATED TO COMPLETE THE PASS. AS I WAS COMPLETING THE PASS, THE ENGINE LOST POWER AND THE ENGINE MALFUNCTION LIGHT BEGAN BLINKING, I'VE BEEN TOLD THE VEHICLE WENT INTO LIMP MODE. THE CAR DECELERATED AND WOULD NOT GO OVER 20 MPH. I WAS QUICKLY ABLE TO PULL ONTO THE SHOULDER TO AVOID BEING HIT BY THE TRUCK I JUS... Read more
Incident date: Nov 1, 2019
GOING 65 MILES AN HOUR ON THE HIGHWAY VEHICLE BRAKES SUDDENLY VSA LIGHT COMES ON ALMOST THREW ME IN THE DITCH UNDER SNOWY CONDITIONS AIRBAG LIGHT ALSO CAME ON
Incident date: Nov 1, 2019
GOING 65 MILES AN HOUR ON THE HIGHWAY VEHICLE BRAKES SUDDENLY VSA LIGHT COMES ON ALMOST THREW ME IN THE DITCH UNDER SNOWY CONDITIONS AIRBAG LIGHT ALSO CAME ON
Incident date: Oct 9, 2019
MY TRANSMISSION WENT OUT WITHOUT ANY WARNING WHILE IN MOTION. I WAS DRIVING DOWN INTERSTATE 64 AND THE ENGINE LIGHT TURNED ON, AND THE VEHICLE WENT INTO LIMP-MODE DRASTICALLY DROPPING FROM 55MPH TO 25MPH. THERE WERE MANY VEHICLES BEHIND ME. I WORKED TO PULL OUT OF THE WAY SAFELY. THE CODE ON THE CAR WAS P0741. CROWN ACURA RICHMOND ADVISED ME THAT THE TRANSMISSION NEEDED TO BE REPLACED.I HAVE HAD... Read more
Incident date: Oct 25, 2019
I WAS DRIVING NORTH BOUND HWY 6 TOWARDS COLLEGE STATION TEXAS FROM HOUSTON, AND THE VEHICLE STARTED TO NOT ENGAGE WHILE SHIFTING AND THEN THE VEHICLE GAVE NO POWER TO THE WHEELS ,BUT ALL SOLENIODS SEEM TO BE IN WORKING ORDER. AFTER HAVING THE VEHICLE TOWED FROM HEMPSTEAD WHERE IT WAS DISABLED ,AND AFTER DOING SOME RESEARCH THERE SEEMS TO BE AN ISSUE WITH THE SAME GENERATION OF HONDA'S WITH THE SAM... Read more
Incident date: Oct 25, 2019
I WAS DRIVING NORTH BOUND HWY 6 TOWARDS COLLEGE STATION TEXAS FROM HOUSTON, AND THE VEHICLE STARTED TO NOT ENGAGE WHILE SHIFTING AND THEN THE VEHICLE GAVE NO POWER TO THE WHEELS ,BUT ALL SOLENIODS SEEM TO BE IN WORKING ORDER. AFTER HAVING THE VEHICLE TOWED FROM HEMPSTEAD WHERE IT WAS DISABLED ,AND AFTER DOING SOME RESEARCH THERE SEEMS TO BE AN ISSUE WITH THE SAME GENERATION OF HONDA'S WITH THE SAM... Read more
Incident date: Sep 1, 2019
POWER STEERING IS REDUCED AND THE STEERING WHEEL IS HARDER TO TURN THAN NORMAL. PROBLEM USUALLY BEGINS EARLY IN THE MORNING. OUTSIDE TEMPERATURE DOES NOT SEEM TO MATTER. THIS PROBLEM MAY GO AWAY IF CAR IS TURNED OFF THEN RESTARTED BUT SOMETIMES IT WILL TAKE SEVERAL STOPS AND RESTARTS TO GO BACK TO NORMAL. AT FIRST THIS HAPPENED SEVERAL WEEKS APART BUT NOW MAY IT HAPPEN TWO OR THREE TIMES A WEEK. D... Read more
Incident date: Oct 28, 2019
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO PASS STATE SAFETY INSPECTION AND IT'S ALMOST IMPOSSIBLE TO DRIVE AT NIGHT DUE TO LIMITED VISIBILITY. AFTER REPLACING THE LIGHTBULBS WITH NO CHANGE AND THEN CLOSELY INSPECTING THE HEADLIGHT ASSEMBLY, BOTH THE SAFETY INSPECTOR TECHNICIAN AND ACURA SERVICE CENTER SAID IT APPEARS TO BE A DEFECT IN THE MATERIAL WHICH HAS CAUSED DAMAGE INSIDE PART OF THE HOUSING.... Read more
Incident date: Oct 30, 2019
TL* THE CONTACT OWNS A 2020 ACURA RDX. WHILE THE CONTACT WAS PASSING A VEHICLE ACCELERATING AT 45 MPH, THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WENT INTO LIMP MODE AND SLOWED DOWN TO ONLY 10 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY AND WAS ABLE TO BE DRIVEN HOME. THE SAME FAILURE OCCURRED RANDOMLY ON AN EARLIER MOD... Read more
Incident date: Oct 30, 2019
TL* THE CONTACT OWNS A 2020 ACURA RDX. WHILE THE CONTACT WAS PASSING A VEHICLE ACCELERATING AT 45 MPH, THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WENT INTO LIMP MODE AND SLOWED DOWN TO ONLY 10 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY AND WAS ABLE TO BE DRIVEN HOME. THE SAME FAILURE OCCURRED RANDOMLY ON AN EARLIER MOD... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Mar 26, 2017
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Mar 26, 2017
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Mar 26, 2017
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Jun 18, 2019
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Jun 18, 2019
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Jun 18, 2019
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 15, 2018
HANDS FREE LINK DRAINING BATTERY AFTER SITTING FOR A COUPLE DAYS IT'S ON VARIOUS ACURA MODELS. PEOPLE MAKING YOUTUBE VIDEOS ON HOW TO UNPLUG THEM TO KEEP THE BATTERY FROM DRAINING. I BOUGHT THE CAR WITH THIS PROBLEM.
Incident date: Oct 18, 2019
MY 2016 MDX HAS A FUEL PUMP FAILURE WHICH HAS CAUSED MY MDX TO STALL AND LED TO PROBLEMS WITH MY FUEL INJECTORS. THERE IS A RECALL BUT MY ACURA DEALER REFUSES TO HONOR IT. ON 10/18 MY WIFE WAS DRIVING THE CAR ON THE FREE WAY AND IT SLOWED TO A STALL. THIS IS A KNOWN ISSUE. I HAVE PASTED A URL TO THE RECALL BELOW. THE DEALER REFUSED TO FIX MY FUEL INJECTORS OR REPLACE MY FUEL PUMP. THE ARE OFFER... Read more
Incident date: Feb 11, 2019
CAR GOES INTO "LIMP MODE" AND LOSES ALL ENGINE POWER AT HIGHWAY SPEEDS. HAS HAPPENED 4 TIMES, TWICE PUTTING MY SAFETY IN JEOPARDY. THE FIRST TIME IT HAPPENED I WAS ACCELERATING ONTO THE HIGHWAY. I PULLED OVER AND RESTARTED THE VEHICLE, ATTRIBUTING IT TO A ONE TIME GLITCH. IT HAPPENED THE SECOND TIME WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON THE HIGHWAY. I CALLED THE DEALERSHIP AND THEY... Read more
Incident date: Oct 25, 2018
BLUETOOTH HANDS FREE MODULE HAS AN OPEN CIRCUIT CAUSING BATTERY TO RUNDOWN PREMATURELY. ALSO KEYLESS FOB SLOT GETS WORN DOWN AND REMAINS IN STUCK OPEN POSITION NOT ALLOWING DOORS TO LOCK AS IT THINKS THE KEY IS STILL INSIDE THE SLOT.
Incident date: Oct 25, 2018
BLUETOOTH HANDS FREE MODULE HAS AN OPEN CIRCUIT CAUSING BATTERY TO RUNDOWN PREMATURELY. ALSO KEYLESS FOB SLOT GETS WORN DOWN AND REMAINS IN STUCK OPEN POSITION NOT ALLOWING DOORS TO LOCK AS IT THINKS THE KEY IS STILL INSIDE THE SLOT.
Incident date: Feb 28, 2019
TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT W... Read more
Incident date: Feb 28, 2019
TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT W... Read more
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2012 ACURA MDX. FOR THE PAST THREE YEARS, THE CONTACT NOTICED AN OIL CONSUMPTION ISSUE WITH THE VEHICLE. THE CONTACT RESEARCHED AND DISCOVERED THAT THE MANUFACTURER ISSUED TECHNICAL SERVICE BULLETIN (TSB) NUMBER: B19-006 ON MAY 18, 2019. THE TSB WAS A WARRANTY EXTENSION TITLED 'ENGINE OIL EXCEEDS CLIENT EXPECTATIONS'. THE CONTACT TOOK THE VEHICLE TO CROWN ACURA RICHMOND (870... Read more
Incident date: Oct 23, 2019
MY CAR HAS ABOUT 74000 MILES, AND ACURA HAS CHANGED THE TRANSMISSION AND TCM ONCE ALREADY. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR (ON HIGHWAY) ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK G... Read more
Incident date: Oct 23, 2019
MY CAR HAS ABOUT 74000 MILES, AND ACURA HAS CHANGED THE TRANSMISSION AND TCM ONCE ALREADY. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR (ON HIGHWAY) ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK G... Read more
Incident date: Oct 23, 2019
ALL REPAIRS TO MY CAR HAVE BEEN PERFORMED AT THE ACURA DEALOR- POHANKA ACURA LOCATED IN CHANTILLY, VA. I HAVE HAD NUMEROUS PROBLEMS SINCE BUYING THE CAR ON MARCH 1, 2015. APART FROM RECALLS, THE MAIN CONCERN HAS BEEN TRANSMISSION, I HAVE GONE BACK AND FORTH PROBABLY 30 TIMES FOR SAME ISSUE - TRANSMISSION, YET THE PROBLEM PERSISTS DESOITE IT BEING CHANGED ONCE ALREADY. I AM TIRED OF WASTING TIME AT... Read more
Incident date: Oct 23, 2019
ALL REPAIRS TO MY CAR HAVE BEEN PERFORMED AT THE ACURA DEALOR- POHANKA ACURA LOCATED IN CHANTILLY, VA. I HAVE HAD NUMEROUS PROBLEMS SINCE BUYING THE CAR ON MARCH 1, 2015. APART FROM RECALLS, THE MAIN CONCERN HAS BEEN TRANSMISSION, I HAVE GONE BACK AND FORTH PROBABLY 30 TIMES FOR SAME ISSUE - TRANSMISSION, YET THE PROBLEM PERSISTS DESOITE IT BEING CHANGED ONCE ALREADY. I AM TIRED OF WASTING TIME AT... Read more
Incident date: Oct 9, 2019
THE FRONT DRIVER SIDE SUSPENSION IS MAKING A CLUNKING SOUND WHEN DRIVING OVER A SPEEDBUMP OR POTHOLES OR WHEN TURNING. THE VEHICLE SWAYS- PITCHING AND ROLLING.
Incident date: Oct 24, 2019
I AM UNABLE TO OPEN DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE. CAR STILL LOCKS AND UNLOCKS LIKE NORMAL, SO I DON'T BELIEVE THAT THE ACTUATOR IS AT FAULT. THE CONTROL ARMS FOR BOTH HANDLES ARE INTACT & SEEM TO FUNCTION AS NORMAL. I AM ASSUMING THAT EITHER THE LATCH MECHANISM IS STUCK, JAMMED, OR OTHERWISE DYSFUNCTIONAL. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED, AND THE DOOR ITSELF ISN'T DAMAGED/I... Read more