Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 11, 2019
I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND T... Read more
Incident date: Jul 11, 2019
I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND T... Read more
Incident date: Oct 1, 2018
THE APPLE CARPLAY INTERFACE IS SERIOUSLY FLAWED. WHEN IPHONE IS CONNECTED TO RDX THE MAJOR PROBLEM IS WHILE PLAYING TUNES OR USING ANY OF THE APPS THE SCREEN FREEZES AND/OR THE SOUND DROPS OUT. IT BECOMES A SAFETY ISSUE WHEN HANDS FREE NO LONGER APPLIES AND HUMAN INTERVENTION IS REQUIRED, INCLUDING UNPLUGGING IPHONE AND REPLUGGING IPHONE TO RDX, USING TOUCHPAD TO TRY TO UNFREEZE THE INFOTAINMENT... Read more
Incident date: Jul 6, 2019
MY 2005 ACURA MDX HAS BEEN DRIVING GREAT SINCE WE PURCHASED IT OVER A YEAR AGO. RECENTLY THE VSA LIGHT CAME ON WHILE DRIVING AROUND TOWN AND THE VEHICLE STOPPED VERY ABRUPTLY WHEN LIGHTLY APPLYING THE BRAKES. THE LIGHT GOES AWAY AND APPEARS TO RESET WHEN YOU TURN OFF THE VEHICLE. NOW EVERY TIME THAT THE VEHICLE IS DRIVEN I HAVE TO DRIVE EXTRA CAREFUL BECAUSE I NEVER KNOW WHEN THE VSA LIGHT WILL ... Read more
Incident date: Apr 1, 2019
I PURCHASED MY 2001 ACURA MDX IN MARCH 2019. SINCE PURCHASE THE CAR CONSISTENTLY MAKES A LOUD CLUNK WHEN SHIFTING THE GEAR SHIFTER INTO REVERSE. IT ALSO CLUNKS CONSISTENTLY GOING FROM PARK TO DRIVE. THERE IS HESITATION IN THE CARS SHIFTING. AT TIMES I EITHER HAVE TO SPEED UP OR LET SPEED OFF FOR A TRANSMISSION SHIFT TO OCCUR. THE CAR SHUDDERS HORRIBLY WHEN BRAKING AT LOW OR MEDIUM SPEEDS. IT FEELS... Read more
Incident date: Apr 1, 2019
I PURCHASED MY 2001 ACURA MDX IN MARCH 2019. SINCE PURCHASE THE CAR CONSISTENTLY MAKES A LOUD CLUNK WHEN SHIFTING THE GEAR SHIFTER INTO REVERSE. IT ALSO CLUNKS CONSISTENTLY GOING FROM PARK TO DRIVE. THERE IS HESITATION IN THE CARS SHIFTING. AT TIMES I EITHER HAVE TO SPEED UP OR LET SPEED OFF FOR A TRANSMISSION SHIFT TO OCCUR. THE CAR SHUDDERS HORRIBLY WHEN BRAKING AT LOW OR MEDIUM SPEEDS. IT FEELS... Read more
Incident date: Jun 28, 2019
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN ... Read more
Fire
Incident date: Jun 28, 2019
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN ... Read more
Fire
Incident date: Jun 28, 2019
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN ... Read more
Fire
Incident date: Jul 7, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THERE WERE NO INJURIES. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V499000 (AIR BAGS). THE CONTACT CALLED CROWN ACURA (LOCATED AT 18911 US HWY 19 N, CLEARWATER, FL 33764, (888) 642-5567) AND NOTIFIE... Read more
Incident date: May 27, 2019
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES I... Read more
Incident date: May 27, 2019
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES I... Read more
Incident date: Jul 7, 2019
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHILE DRIVING APPROXIMATELY 67 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT AN APPOINTMENT WAS PENDING WITH HENDRICK ACURA (LOCATED AT 6824 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (980) 242-5667). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. PIIR=Y.
Incident date: Jun 27, 2019
I AM HAVING CONTINUAL ISSUES WITH THE INFOTAINMENT SYSTEM (RADIO, AIR CONDITIONING, NAVIGATION, ETC.). THE ISSUES HAVE CONTINUED TO WORSEN OVER TIME DURING MY SHORT TIME OF OWNERSHIP. THE ISSUES INCLUDE, THE ENTIRE OPERATING SYSTEM FREEZING, THE NAVIGATION SCREEN NOT ALTERNATING BETWEEN DAYTIME AND NIGHTTIME BACKGROUNDS (WHICH CAUSES VISION ISSUES IN THE EVENINGS - IT IS CURRENTLY STUCK ON D... Read more
Incident date: Jun 30, 2019
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN T... Read more
Crash
Incident date: Jun 30, 2019
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN T... Read more
Crash
Incident date: Jun 30, 2019
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN T... Read more
Crash
Incident date: Jul 3, 2019
WHILE DRIVING I STARTED TO SMELL FUEL IN THE PASSENGER COMPARTMENT. UPON INSPECTION OF THE FUEL PUMP, I DISCOVERED THAT THE PLASTIC ON TOP OF THE FUEL PUMP HAD CRACKED FILLING UP THE TOP OF THE FUEL TANK COVER WITH RAW FUEL. SOME OF THE FUEL HAD MADE ITS WAY INTO THE PASSENGER COMPARTMENT WHILE THE REST LEAKED UNDER THE CAR ON TO THE GROUND. MY FEAR IS IF THIS GOES UNDETECTED, THE LEAKING FUEL CO... Read more
Incident date: Apr 20, 2019
OUR NON-MOVING VEHICLE WAS INVOLVED IN A HARD REAR-END COLLISION AT A IN CITY TRAFFIC WAITING TO MAKE A LEGAL TURN. A WEEK LATER VEHICLE LOST STEERING MOBILITY. WE HAD BATON ROUGE, LA ACURA DEALERSHIP RUN A DIAGNOSTIC. THEY FAILED TO DETERMINE IF THE FAILURE WAS DIRECTLY ASSOCIATED WITH REAR-END COLLISION. I WOULD SAY SO. THAT IS FINE LIL TOUGH CAR. WE ARE THE SECOND OWNERS. ALL WE HAVE HA... Read more
Crash
1 injured
Incident date: Jan 15, 2019
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPAR... Read more
Incident date: Jan 15, 2019
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPAR... Read more
Incident date: Jan 15, 2019
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPAR... Read more
Incident date: Jul 2, 2019
RECALL ON AIRBAGS 3/14/2019 AND I PURCHASED CAR USED 4/17/2019 NOT KNOWING ABOUT THE RECALL. FUEL PUMP FAILURE CAUSING CAR NOT TO START. MECHANIC FOUND IT BURNED
Incident date: Jul 2, 2019
RECALL ON AIRBAGS 3/14/2019 AND I PURCHASED CAR USED 4/17/2019 NOT KNOWING ABOUT THE RECALL. FUEL PUMP FAILURE CAUSING CAR NOT TO START. MECHANIC FOUND IT BURNED
Incident date: Jun 15, 2019
WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMP... Read more
Incident date: Jul 15, 2018
MY 2005 ACURA TL HAS BEEN KEPT IN TOP CONDITION AND CARE. LAST YEAR (2018) THE DASHBOARD BEGAN TO SPLIT ALONG THE PASSENGER AIRBAG LOCATION. THE CRACK SPREAD FROM THE FRONT ALL THE WAY TO THE WINDSHIELD. NOW I GET THE SEAT BELT WARNING LIGHT ANYTIME SOMEONE SITS IN THE SEAT... INDICATING THE AIRBAG IS NOT FUNCTIONING. I HAVE BEEN TOLD THAT THE FIX WILL COST OVER $3500.00. AT THIS TIME THE VE... Read more
Incident date: Jul 15, 2018
MY 2005 ACURA TL HAS BEEN KEPT IN TOP CONDITION AND CARE. LAST YEAR (2018) THE DASHBOARD BEGAN TO SPLIT ALONG THE PASSENGER AIRBAG LOCATION. THE CRACK SPREAD FROM THE FRONT ALL THE WAY TO THE WINDSHIELD. NOW I GET THE SEAT BELT WARNING LIGHT ANYTIME SOMEONE SITS IN THE SEAT... INDICATING THE AIRBAG IS NOT FUNCTIONING. I HAVE BEEN TOLD THAT THE FIX WILL COST OVER $3500.00. AT THIS TIME THE VE... Read more
Incident date: Jun 9, 2019
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING 30 MPH, THE REARVIEW MIRROR AND PART OF THE WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS ACURA (LOCATED AT 580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Incident date: Jun 28, 2019
THREE TIMES WHILE TRAVELLING ON THE INTERSTATE MY VEHICLE SUDDENLY SHIFTED INTO SECOND GEAR WHILE I WAS TRYING TO ACCELERATE, AND GOT STUCK THERE. IT SUDDENLY DROPPED MY SPEED FROM 70 MPH TO 30. I WAS PRESENTED WITH SEVERAL ALERTS ON MY DASH (EMISSIONS FAILURE, SH-AWD FAILURE, TRANSMISSION FAILURE). I WAS ABLE TO CONTINUE DRIVING AT 30 MPH UNTIL I COULD GET TO A SAFE AREA. AFTER I TURNED OFF T... Read more
Incident date: Jun 23, 2019
POWER STEERING PUMP FAILURE APPROXIMATELY 2 YEARS AGO, REPLACED. SHORTLY AFTER, ALTERNATOR FAILED AND I WAS TOLD THIS WAS BECAUSE OF BEING SATURATED WITH THE FLUID FROM PREVIOUS FAILURE. NOW THIS... WIFE WAS DRIVING CAR HOME WITH MY 3 YEAR OLD DAUGHTER. SUDDENLY THE CAR BECAME EXTREMELY DIFFICULT TO TURN AND THE STEERING WHEEL WOULD 'WOBBLE.' THIS WAS A DANGEROUS SITUATION BUT MY WIFE MADE ... Read more
Incident date: Mar 1, 2019
STEERING WENT OUT DURING DRIVING. DASH IS DISPLAYING 'CHECK POWER STEERING SYSTEM!' AND ACURA SAYS THE PART IS $1200. THIS IS RIDICULOUS! I COULD HAVE BEEN INJURED BY THIS. IT'S APPARENTLY A KNOWN ISSUE IN THESE CARS.
Incident date: Jun 29, 2019
I WAS DRIVING DOWN THE HIGHWAY AND MY MOONROOF SUDDENLY SHATTERED. I HAD TAKEN A LEFT HAND TURN ONTO THE HIGHWAY AND SHORTLY AFTER I REACHED THE 55 MPH SPEED LIMIT I HEARD A LOUD NOISE AND DIDN'T KNOW WHAT HAPPENED AT FIRST, THEN I HEARD MORE CRACKLING FROM ABOVE AND FIGURED IT WAS THE MOONROOF. LUCKILY I HAD THE SHADE CLOSED AND THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME. SINCE THERE W... Read more
Incident date: Jun 28, 2019
CAR HAS AN AUTO IDLE REDUCTION INSTALLED TO SAVE ENERGY. HOWEVER, THE IDLE IS SET SO LOW THAT WHEN YOU TRY TO START OUT AFTER STOPPING FOR A TRAFFIC LIGHT, THE CAR STALLS CONTINUOUSLY.
Incident date: Jun 28, 2019
THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.
Incident date: Jun 24, 2019
PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOT... Read more
Incident date: Jun 28, 2019
THE FRONT WINDSHIELD IS DISTORTED ON THE RIGHT AND LEFT SIDE. THE DISTORTION MAKES IT HARD TO SEE THINGS CLEARLY AND MAKES ME FEEL DIZZY WHEN DRIVING. IT'S LIKE LOOKING THROUGH AN HOURGLASS. THERE HAVE BEEN SEVERAL TIMES I HAVE HAD DIFFICULTY PARKING BECAUSE OF THIS ISSUE. I ALMOST HIT A CAR IN A PARKING LOT BECAUSE OF IT.
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER WITH THE POTENTIAL OF AN INTERNAL ELECTRICAL FAILURE. THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE DEALER WAS NOT CONTACTED. THE... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER WITH THE POTENTIAL OF AN INTERNAL ELECTRICAL FAILURE. THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE DEALER WAS NOT CONTACTED. THE... Read more
Incident date: Jun 1, 2019
I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIG... Read more
Incident date: Jun 25, 2019
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 5 MPH, THE LOWER BALL JOINT ON THE DRIVER'S SIDE LOOSENED AND CAUSED THE FRONT SUSPENSION TO FALL OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11E022000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURE... Read more
Incident date: May 8, 2019
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Incident date: May 8, 2019
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Incident date: May 8, 2019
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Incident date: Jun 6, 2019
THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AN... Read more
Incident date: Jun 17, 2019
HEADLIGHTS RANDOMLY QUIT WORKING CREATING HAZARD DRIVING AT NIGHT AND INCLEMENT WEATHER. SOMETIMES ONE SIDE AND THEN RANDOMLY BOTH LIGHTS DISCONTINUE WORKING. ACCORDING TO OWNERS ON ACURA OWNER WEBSITE/FORUM, THIS IS A COMMON ISSUE.
Incident date: Jun 12, 2019
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID N... Read more
Incident date: Jun 12, 2019
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID N... Read more
Incident date: Jun 12, 2019
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID N... Read more
Incident date: Oct 1, 2009
BOUGHT THE CAR BRAND NEW OFF THE LOT. IT STARTED HAVING ISSUES SOON AFTER PURCHASE. TOOK IT BACK TO THE DEALERSHIP AND TREATED ME AS IF I WAS A CRAZY FEMALE DRIVER. WAS TOLD THAT OUR PURCHASE INCLUDED OIL CHANGES FOR THE FIRST YEAR AND A 100,000 MILE WARRANTY, WHICH THEY CONVENIENTLY COULDN'T FIND AND WE MOVED SO I CAN'T FIND OUR PAPERWORK. ISSUE HAS ONLY GOTTEN WORSE OVER THE YEARS. IT ACTS ... Read more
Incident date: Jun 15, 2019
"TAKATA RECALL" LAST FEW DIGITS OF VIN 002098, IM CONTACTING YOU BECAUSE WE HAD OUT RECALL FIXED OVER A WEEK AND THE VIN STILL COMES UP AS INCOMPLETE THIS IS HINDERING ME FROM STARTING MY JOB WITH UBER IVE CONTACTED HOMDA ON SEVERAL OCCASIONS JUST TEO DAYS AGO I SPOKE WITH A LADY (CAN'T REMEMBER HER NAME) WHOM WAS EXTREMELY RUDE BY OVERTALKING ME AND BECAME VERY ARGUMENTATIVE AS O TRIE... Read more