Showing 17,413 complaints for ACURA
Incident date: Mar 19, 2019
WHILE DRIVING ON THE HIGHWAY AT 65MPH, MY CAR SUDDENLY SLIPPED OUT OF GEAR, ENGINE REVVING AND SMOKE POURING FROM UNDER THE HOOD. I HAD GOTTEN NO WARNING AT ALL.THE CHECK ENGINE LIGHT NEVER CAME ON AND THE CAR HAD NO PRIOR INSTANCES OF GEAR PROBLEMS. HAD TO GET IT TOWED HOME WHERE IT SITS IN MY DRIVEWAY BECAUSE I CAN'T AFFORD A NEW TRANSMISSION.
Incident date: Feb 16, 2020
THERE ARE CRACKS IN THE DASH ON THE PASSENGER SIDE AND THEY RUN FROM WINDSHIELD TO THE MIDDLE OF THE DASH.
Incident date: Jan 19, 2020
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE STOPPED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE STABILITY ASSIST (VSA) WARNING LIGHT WAS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC) WITH THE FAILURE. THE VEHICLE WAS TAKEN TO LOS GATOS
... ACURA LOCATED AT 16151 LOS GATOS BLVD, LOS GATOS, CA 95032, AND THE DEALER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. *DT CONSUMER ALSO STATED WHILE DRIVING PARTIAL BRAKE FORCE WAS APPLIED BY THE VEHICLE WITHOUT BRILLANCE OF THE BRAKE LIGHTS, EVEN WHEN BRAKES ARE NOT IN USE. CONSUMER'S MECHANIC DIAGNOSED FAILURE TO BE ASSOCIATED WITH NHTSA RECALL NUMBER:13V-092. CONSUMER STATED MANUFACTURE REFUSED TO DIAGNOSE AND REPAIR WITHOUT PRETENSE OF PAYING UPFRONT NON RELATED SERVICE CHARGES. MANUFACTURER WAS INFORMED AND WAS GIVEN CASE NUMBER [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JBRead more
Incident date: Feb 5, 2020
MY VEHICLE HAS A RECALL FOR THE SRS AIRBAG SYSTEM I JUST FOUND OUT ABOUT ON THIS WEBSITE. I CALLED ACURA AND THEY TOLD ME THAT THE SRS AIRBAG SYSTEM CANNOT BE REPLACED BECAUSE DUE TO THE AGE OF THE VEHICLE ALL PARTS ARE DISCONTINUED. THIS IS A SAFETY ISSUE BECAUSE NOW THE SRS DASHBOARD LIGHT IS ON WHICH MEANS THAT THE AIRBAG SYSTEM IS OFFLINE AND WILL NOT ENGAGE IF THERE IS A FRONT END COLLISION.
... HOW DO I GET THIS RECALL REPAIRS COMPLETED. THIS IS A HUGE SAFETY PROBLEM AND I'M CONCERNED THAT I OR POSSIBLY A PASSENGER IN MY CAR MAY SUSTAIN UNNECESSARY INJURIES IF THE AIRBAG SYSTEM DOES NOT ENGAGE IN AN ACCIDENT. PLEASE ADVISE HOW TO GET THIS ISSUE REPAIRED OR REPLACED. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TRRead more
Incident date: Feb 13, 2020
THE LOW BEAM HEADLIGHTS HAVE GOTTEN STEADILY DIMMER OVER THE LAST YEAR. MY LIGHTS ARE SO DIM, PEOPLE ASK ME IF THEY ARE ON. ON ROADS WITH STREET LIGHTS, I CAN'T TELL THE LIGHTS ARE ON AND ON UNLIT COUNTRY ROADS, I CAN BARELY SEE THEY ARE WORKING. I SPENT OVER $100 REPLACING THE BULBS WITH NO IMPROVEMENT. IN MY RESEARCH, IT APPEARS THAT THERE IS AN ISSUE WITH A REFLECTIVE AREA INSIDE THE HEADLIG
... HT ASSEMBLY THAT AFFECTS THE BRIGHTNESS OF THE BULBS. I BELIEVE THIS HAS BEEN RECALLED ON A ANOTHER ACURA MODEL ABOUT THE SAME AGE. I ALSO UNDERSTAND THAT THE ONLY SOLUTION IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHICH COST OVER $1,000 EACH. THE GLASS COVER OVER THE FRONT OF THE HEADLIGHT IS NOT FOGGED OR YELLOWED WITH AGE LIKE SOME CARS GET. I DON'T HAVE ANY PICTURES OR DOCUMENTS THAT WOULD HELP. THIS IS SOMETHING YOU HAVE TO EXPERIENCE IN ORDER TO UNDERSTAND BUT I WILL GLADLY TRY TO PROVIDE ANYTHING THAT MIGHT HELP.Read more
Incident date: Feb 8, 2020
VEHICLE IS MANUFACTURED WITH DEFECTIVE VTC ACTUATOR, IT IS MAKING RATTLE SOUND ON A COLD START. MANUFACTURER IS NOT WILLING TO ACCEPT THE DEFECT PART.
Incident date: Feb 8, 2020
VEHICLE IS MANUFACTURED WITH DEFECTIVE VTC ACTUATOR, IT IS MAKING RATTLE SOUND ON A COLD START. MANUFACTURER IS NOT WILLING TO ACCEPT THE DEFECT PART.
Incident date: Feb 12, 2020
FACTORY HEADLAMPS ARE COMPLETELY INSUFFICIENT FOR NIGHT DRIVING, EXTREMELY DIM. REPLACEMENT BULBS HAVE LITTLE TO NO EFFECT IN IMPROVING THIS. ACURA OFFERS NO SOLUTION.
Incident date: Dec 2, 2019
CHECK AIRBAG WARNING LIGHT ON AT ALL TIMES. CAR CONSUMES WAY TOO MUCH OIL. CLOSE TO 3.5 QUARTS BETWEEN OIL CHANGES
Incident date: Dec 2, 2019
CHECK AIRBAG WARNING LIGHT ON AT ALL TIMES. CAR CONSUMES WAY TOO MUCH OIL. CLOSE TO 3.5 QUARTS BETWEEN OIL CHANGES
Incident date: Apr 1, 2019
WHEN CAR IS PARKED AND OFF, AND TRYING TO LOCK/UNLOCK DOORS WITH KEY FOB (FROM OUTSIDE) OR FROM POWER LOCKS (ON THE INTERIOR), THE LOCKS DON'T LOCK OR UNLOCK. THIS IS A SAFETY RISK AS IT MAKES IT EASIER FOR CAR BREAK-INS TO OCCUR. PER DEALER SERVICE DEPARTMENT, THE ACTUATORS HAVE GONE BAD.
Incident date: Jan 14, 2020
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO (AUTONATION ACURA STEVENS CREEK 4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING BELT SHIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC
... TURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND ALL REPAIRS WAS THE RESPONSIBILITY OF THE VEHICLE OWNER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.Read more
Incident date: Oct 8, 2019
WHEN PARKING MY VEHICLE ON AN INCLINE AND PLACING MY MANUAL TRANSMISSION INTO FIRST AND TURNING OFF THE CAR, WITHOUT APPLYING THE PARKING BRAKE, THE CAR WOULD SLOWLY JERK BACKWARDS DOWN THE HILL.
Incident date: Feb 7, 2020
ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTAR
... T VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.Read more
Incident date: Feb 7, 2020
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE,
... THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.Read more
Incident date: Feb 7, 2020
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE,
... THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.Read more
Incident date: Jan 2, 2020
HFL MODULE # 39770-STX-A011-M1 STOPPED WORKING PREVENTING CONNECTION TO MY CELL PHONE. 2009 MDX WITH 92,004 MILES. CALLED ALL THE DEALERSHIPS IN MY AREA AND OTHERS ON THE INTERNET AND NO ONE HAS THE MODULE. I WAS TOLD BY THEM IT'S ON NATIONAL BACK ORDER FOR SONE TIME NOW ( 2/5/2020 ) . DOING FURTHER RESEARCH BROUGHT TO LIGHT THERE IS A 2016 OR 2017 CLASS ACTION SUIT ON THIS HFL MODULE/SYSTEM F
... AILING AND DRAINING POWER FROM THE BATTERY, CAUSING PREMATURE FAILURE OF SAID BATTERY, WHICH ALSO HAPPENED TO ME AS WELL AS NO START CONDITIONS WHICH ALSO HAS HAPPENED TO ME. SO FAR NO STALL OUTS WITH THE VEHICLE MOVING. I CURRENTLY HAVE A HFL MODULE ON ORDER FROM ACURA AND WAS TOLD BECAUSE THEIR ON BACK ORDER IT COULD BE SEVERAL MONTHS BEFORE THEY GET THEIR ORDER. ALSO THEY WANT MY OLD MODULE WHICH THEY ADDED A $50.00 CORE CHARGE TO THE PRICE. THOUGH THERE MAYBE JUST A FEW OFFICIAL COMPLAINTS LISTED HERE JUST CHECK THE WEB. THERE IS OBVIOUSLY A FAULT IN THESE MODULES AND THE MANUFACTURE IS EITHER DOING REVERSE FAILURE ANALYSIS ON THE RETURNED MODULES OR WIRSE YET FIXING THE BROKEN ONES AND SENDING THEM OUT AS THE REPLACEMENTS. EITHER WAY THEY OBVIOUSLY KNOW IS WRONG WITH THESE MODULES. THIS MODULE IS NOT WHAT IS CONSIDERED A NORMAL ATTRITION PIECE LIKE TIRES, BRAKES, LIGHT BULBS , BELTS , HOSES. WHEN WAS THE LAST TIME YOU PLANNED ON REPLACING A BROKEN RADIO IN YOUR VEHICLE, YOU DON'T. I SHOULDN'T HAVE TO PLAN OR PAY TO REPLACE MY HFL MODULE, QUALITY CONTROL AND MANUFACTURE LOYALTY TO THEIR CUSTOMERS IS ABISMAL.Read more
Incident date: Aug 19, 2019
BRAKES MAKE A CONTINUOUS HIGH PITCH SQUEAL NOISE WHEN ENGAGED FOR APPROXIMATELY 2 MILES EVERY TIME I START DRIVING MY CAR REGARDLESS OF WEATHER. STERLING ACURA REPLACED THE BRAKES AND ROTORS BUT THE ISSUE REMAINED. HONDA SAYS THEY ARE AWARE OF THE ISSUE BUT DO NOT KNOW WHAT IS CAUSING IT. THEY REASSURED ME THIS IS NOT A SAFETY ISSUE WHILE TELLING ME THEY DO NOT KNOW WHAT IS CAUSING IT OR HOW TO FI
... X IT. I FEEL UNSAFE DRIVING MY BRAND NEW 2020 ACURA RDX ASPEC.Read more
Incident date: Feb 3, 2020
TL* THE CONTACT CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT THE GEAR SHIFTER LEVER FAILED TO SHIFT OUT OF GEARS AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OF THE IGNITION SWITCH. THE VEHICLE
... WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.Read more
Incident date: Feb 3, 2020
TL* THE CONTACT CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT THE GEAR SHIFTER LEVER FAILED TO SHIFT OUT OF GEARS AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OF THE IGNITION SWITCH. THE VEHICLE
... WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.Read more
Incident date: Jun 1, 2019
TRANSMISSON FEELS LIKE IT SLIPS,SHIMMYS, TACHOMETER JUMPS UP AND DOWN 600 OR MORE RPS UNDER LIGHT ACCELERATING AND STEADY THROTTLE IN2,3,AND SOMETIMES 4TH GEAR. DEALER PRIME ACURA WESTWOOD MASSACHUSETTS CLAIMS CAR REQUIRES EXTRA MAINTENANCE TO BE CONSIDERED UNDER WARRANTY AND VOIDED ISSUE TELLING HONDA NOT TO FIX TROUBLE AS BRAKE FLUSH, REAR AXLE GEAR LUBE CHANGES NOT DONE AND PAID TO DEALER.THIS
... IS S A NON WARRANTY SERVICE DEALER CLAIMS IS NEEDED TO MAINTAIN WARRANTY SERVICE ,THUS TELLING HONDA TO VOID THE WARRANTY. I PROVIDED MULTIPLE TSB'S TO DEALER BUT THEY REFUSE SERVICE AS I REPEATEDLY REFUSED TO PAY FOR NON WARRANTY, NOT REQUIRED SERVICES TO DEALER. PLEASE NOTE HONDA HAS PUBLISHED TSB'S THAT I HAD PROVIDED TO PRIME ACURA AT THE TIME SERVICE WAS REQUESTED, I WAS INFORMED I MUST PAY FOR SERVICES BEFORE THIS ISSUE WOULD BE CONSIDERED UNDER THE ACURA/HONDA 6 YEAR DRIVETRAIN WARRANTY REQUEST.Read more
Incident date: Dec 15, 2019
DRIVING AT HIGHWAY SPEED 60MPH RIGHT SIDE CURTAIN AIRBAG,RIGHT FRONT SEAT AIRBAG AND RIGHT SIDE FRONT SEAT BELT PRE TENSIONER DEPLOYED. WHEN THE AIR BAG DEPLOYED A PIECE OF THE RIGHT SIDE GRAB BAR HIT THE DRIVER IN THE FACE. THE FRONT PASSENGER HAD ABRASION ON HER FACE FROM THE AIRBAG HITTING HER. ON STAR CALLED RIGHT AWAY AND WE GAVE THEM INFO AND AFTER THEY WERE SURE WE WERE OK HUNG UP.WE TOOK
... THE VEHICLE TO SMITHTOWN ACURA SCANNED FOR CODES AND FOUND CODE F4-11. ACURA INFORMED ME THAT A REP FROM ACURA WOULD INSPECT THE VEHICLE. AFTER THE REP INSPECTED THE VEHICLE THEY SAID THAT THEY FOUND NO MANUFACTURER DEFECTS BUT THEY COULD NOT SAY WHY THE AIRBAG DEPLOYED. AFTER A FEW WEEKS GOING BACK AND FORTH WITH CLIENT REALIONS FOR ACURA THEY SAID THERE LEGAL TEAM SAID THEY FIND NO MANUFACTURER DEFECTS AND TO CALL MY INSURANCE COMPANY.THANKS FOR TAKING A LOOK AT THIS.Read more
1 injured
Incident date: Dec 15, 2019
DRIVING AT HIGHWAY SPEED 60MPH RIGHT SIDE CURTAIN AIRBAG,RIGHT FRONT SEAT AIRBAG AND RIGHT SIDE FRONT SEAT BELT PRE TENSIONER DEPLOYED. WHEN THE AIR BAG DEPLOYED A PIECE OF THE RIGHT SIDE GRAB BAR HIT THE DRIVER IN THE FACE. THE FRONT PASSENGER HAD ABRASION ON HER FACE FROM THE AIRBAG HITTING HER. ON STAR CALLED RIGHT AWAY AND WE GAVE THEM INFO AND AFTER THEY WERE SURE WE WERE OK HUNG UP.WE TOOK
... THE VEHICLE TO SMITHTOWN ACURA SCANNED FOR CODES AND FOUND CODE F4-11. ACURA INFORMED ME THAT A REP FROM ACURA WOULD INSPECT THE VEHICLE. AFTER THE REP INSPECTED THE VEHICLE THEY SAID THAT THEY FOUND NO MANUFACTURER DEFECTS BUT THEY COULD NOT SAY WHY THE AIRBAG DEPLOYED. AFTER A FEW WEEKS GOING BACK AND FORTH WITH CLIENT REALIONS FOR ACURA THEY SAID THERE LEGAL TEAM SAID THEY FIND NO MANUFACTURER DEFECTS AND TO CALL MY INSURANCE COMPANY.THANKS FOR TAKING A LOOK AT THIS.Read more
1 injured
Incident date: Jan 23, 2020
THE SCREEM SHOWING ' CHECK AIRBAG SYSTEM'
Incident date: Jan 8, 2008
ACURA WILL NOT HELP ME WITH DASHBOARD. THEY WANT TO CHARGE ME $3000 FOR A NEW DASH. THIS CAR HAS NEVER BEEN OUTSIDE , ALWAYS GARAGE KEPT BY ME AND ONE OTHER OWNER! CRACKING ALL OVER DASH IS GOIN TO CAUSE THE AIR BAG TO HURT SOMEONE IF DEPLOYED! NO DASH CRACKS ALL OVER THATS KEPT INSIDE. THIS IS HAPPENING TO EVERY ACURA TL 04-08 MODEL! REPETITIVELY ! THE CAR HAS NEVER BEEN IN ANY COASTAL AREA OR SA
... LT OR SAND OR HEAT AT ALL! IV OWNED MANY CARS HIGHER IN MILLAGE THAT WERE KEPT OUTSIDE ONLY AND NEVER HAD CRACKING DASH PROBLEM! IV SEEN OLDER CARS THAT WERE EXTREMELY OLD IN AGE AND KEPT IN HEAT THAT HAD MINOR CRACKS BUT NOTHING LIKE THIS ESPECIALLY ON NEWER VEHICLES KEPT NO WHERE BUT INSIDE THE WHOLE TIME SINCE CAR CAME OFF PRODUCTION LINE! ACURA ACKNOWLDGED THE PROBLEM BUT NO HELP WAS OFFERED THEY SAID I WOULD HAVE TO PAY AROUND #3000 TO HAVE A NEW DASH INSTALLED. THIS IS CLEARLY POORLY MADE MATERIAL BY ACURA PROBABLY FAKE CARBON FIBER OR CHEAP PLASTIC. BUT THEY ADVERTISE THEIR VEHICLES AS "WORLD CLASS, LUXURY, ETC THEIR ADS GO ON AND ON ABOUT QUALITY!" NO OTHER VEHICLE IN THIS CLASS HAS THIS PROBLEM AND ONLY THIS GENERATION TL MADE BY ACURA 04-08! PLEASE MAKE THEM DO SOMETHING AND BE RESPONSIBLE AND FAIR! THIS IS NOT FROM SUN OR HEAT! THEY BASICALLY LIE TO SELL VEHICLES! THIS IS CALLED SAMINGOR CONING. TEY SHOULD BE HELD RESPONSIBLE INSTEAD OF JUST ALLOWED TO TELL CUSTOMERS PAY US $3000.00 AND THEY GET AWAY WITH THAT! SEE THIS LINK ! - HTTPS://ACURAZINE.COM/FORUMS/3G-TL-PROBLEMS-FIXES-114/MY-CRACKED-DASHBOARD-ORDEAL-730775/ [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CCRead more
Incident date: Sep 1, 2019
AIRBAG LIGHTS ARE ON. PASSENGER SEAT AIRBAG LIGHT BLINKS EVEN IF NO BODY IS IN THE CAR. AND ON THE DASHBOARD THE RED AIRBAG LIGHT IS ON
Incident date: Jan 23, 2019
I WAS ENTERING A LEFT-HAND TURN LANE, WITH A RED LIGHT. THE THIRD-PARTY INVESTIGATION SHOWED I ENTERED THE LANE AT 35MP. I STARTED GENTLE BREAKING AND WHEN THERE WAS NO RESPONSE, I PUSHED THE BRAKE HARD AND TO THE FLOOR. I DID NOT FEEL THE CAR DECELERATE BUT THE INVESTIGATION SHOWS THAT BRAKED FOR 7 SECONDS PLUS AND HIT THE LAST CAR IN LINE AT ABOUT 20MPH. THE INVESTIGATOR WAS UNABLE TO RECREATE
... THE CIRCUMSTANCES.Read more
Crash
Incident date: Dec 1, 2019
THE EXTERIOR BLACK PLASTIC GARNISH PILLARS (BETWEEN THE WINDOWS) HAS SEVERELY DEFORMED FROM THE HEAT OF THE SUN. I HAVE REPLACED THEM TWICE, AS THEY HAVE DEFORMED AND WARPED SO MUCH THAT IT IS CAUSING FRICTION ON THE WINDOW OPERATION AND PREVENTS NORMAL WINDOW OPENING AND CLOSING. THE BLACK PLASTIC PART HAS A FLAT BLACK FINISH AND BECOMES EXTREMELY HOT FROM THE DIRECT SUNLIGHT OR REFLECTION OFF OT
... HER WINDOWS OF MY HOUSE OR OTHER CARS. THEY HAVE WARPED SO BADLY THAT I HAD TO REPLACED THEM TWICE. THE FIRST TIME AT THE DEALERS EXPENSE AND THE SECOND TIME AT MY EXPENSE. I HAVE NOTED THAT THE NEWER 2020 MODELS HAVE CHANGED THE PILLARS FROM A FLAT BLACK FINISH TO A HIGHLY REFLECTIVE SHINY BLACK FINISH, THAT WILL REFLECT THE LIGHT AND NOT BECOME AS HOT AS THE FLAT BLACK SOFT PLASTIC PILLARS THAT MY VEHICLE HAS. ACURA SHOULD RECALL THESE DEFECTIVE PARTS AND REPLACE THEM WITH A HARDER PLASTIC THAT WILL NOT WARP FROM THE HEAT OF THE SUN.Read more
Incident date: Feb 22, 2019
WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9
... DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.Read more
Incident date: Nov 14, 2019
I DRIVE A 2020 ACURA RDX HAVING 1,840 MILES. WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS (APPROXIMATELY SEVERAL MONTHS APART), MY CAR HAD SUDDENLY DECELERATED. MY FOOT WAS NOT ON THE BREAK AT ALL. THE CAR WOULD NOT ACCELERATE WHEN APPLYING MY FOOT ON THE ACCELERATOR. FORTUNATELY THERE WAS STILL ENOUGH FORWARD MOTION IN THE CAR FOR ME TO BE ABLE TO PULL OVER TO THE SIDE WITHOUT INCIDENT.
... AFTER A FEW SECONDS, I STEPPED ON THE ACCELERATOR AGAIN AND THE CAR HAD RETURNED TO NORMAL OPERATION. I BROUGHT THE CAR IN TO THE DEALERSHIP FOR SERVICE. THEY COULD NOT FIND OR DUPLICATE THE PROBLEM RELATED TO MY EXPERIENCES. I GAVE THEM COPIES OF MY INTERNET SEARCHES SHOWING OTHER DRIVERS' COMPLAINTS HAVING SIMILAR "LIMP MODE" EXPERIENCES. THE DEALERSHIP CLAIMED THEY ARE NOT AWARE OF THIS PROBLEM AND OF ANY COMPLAINTS. I FIND THIS RESPONSE ABSOLUTELY FRUSTRATING BECAUSE THE SAFETY OF MY FAMILY AND FRIENDS ARE AT STAKE. FOR NOW, I AM LIMITING MY DRIVING TO WHAT IS ONLY NECESSARY UNTIL THIS DEFECT IS RESOLVED. I AM ALSO CONSIDERING OTHER OPTIONS.Read more
Incident date: Jan 27, 2020
DASHBOARD CRACKED OVER THE PASSENGER SIDE AIRBAG
Incident date: Jan 1, 2020
TRANSMISSION IS CONSTANTLY SLAMMING INTO 4TH GEAR AND HAS BEEN TO THE DEALERSHIP 3 TIMES. CORPORATE HAS EVEN EVALUATED IN AND HAS DEEMED IT TO BE "WITHIN SPECIFICATION". THE TRANSMISSION IS GOING TO BREAK DOWN WHILE DRIVING AND POSE A SAFETY HAZARD. IT FEELS AS IF THE MOUNTS ARE GOING TO BREAK OFF WHEN IT DOES IT.
Incident date: Jan 29, 2020
THE VSA SYSTEM LIGHT IS ON THE DASHBOARD I TOOK IT IN FOR SERVICE AND THE COMPUTER IS SIGNALING IS LETTING US KNOW THAT IN A CASE OF A ACCIDENT I WOULDN'T BE SAFE ALSO THE AIRBAGS ARE SHOWING AN MALFUNCTION IT WOULD NOT PROTECT ME BECAUSE IT WOULD NOT DEPLOY ALSO DUE TO AN ACCIDENT
Incident date: Jan 29, 2020
THE VSA SYSTEM LIGHT IS ON THE DASHBOARD I TOOK IT IN FOR SERVICE AND THE COMPUTER IS SIGNALING IS LETTING US KNOW THAT IN A CASE OF A ACCIDENT I WOULDN'T BE SAFE ALSO THE AIRBAGS ARE SHOWING AN MALFUNCTION IT WOULD NOT PROTECT ME BECAUSE IT WOULD NOT DEPLOY ALSO DUE TO AN ACCIDENT
Incident date: Jan 12, 2020
DASH IS CRACKING ON PASSENGER SIDE.
Incident date: Jan 12, 2020
DASH IS CRACKING ON PASSENGER SIDE.
Incident date: Jan 27, 2020
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE GLASS SUNROOF EXPLODED WITHOUT IMPACT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON A CLEAR DAY WITH WEATHER TEMPERATURES OF 60 DEGREES. THE LOCAL DEALER SERRAMONTE ACURA (475 SERRAMONTE BLVD, COLA CA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE
... R WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Jan 3, 2020
I WAS DRIVING MY CAR OUT OF NOWHERE IT LOST POWER THIS THE THIRD TIME IT HAPPENS. ITS REALLY SCARY BECAUSE THE LAST TIME I HAD MY BABY WITH ME AND THAT HAPPENED. I HAD TO PARK AND TURN OFF THE CAR ALSO WHEN I REVERSE IT TAKES LONG TO CHANGE GEAR.
Incident date: Dec 1, 2019
THE NOISE VOLUME OF THE ADVANCED SAFETY TECHNOLOGY, SUCH AS LANE DEPARTURE WARNING AND BLIND SPOT INFORMATION, DOES NOT CHANGE WITH INCREASED VEHICLE SPEED NOR WITH INCREASED RADIO VOLUME. THEREFORE, THE TECHNOLOGY IS NOT AUDIBLE UNLESS THE VEHICLE IS AT A STOP OR AT LOW SPEED OR IF THE RADIO IS OFF. THIS RENDERS THE TECHNOLOGY USELESS DURING MOST VEHICLE TRIPS. THE VEHICLE MANUFACTURER WAS CONTAC
... TED, BUT NO RESOLUTION WAS GIVEN. THIS IS A SAFETY ISSUE, AS DRIVERS WHO MAY RELY ON THIS TECHNOLOGY MAY NOT BE AWARE THAT THE TECHNOLOGY IS ACTIVATED WHEN THEY CANNOT HEAR IT.Read more
Incident date: Dec 23, 2019
I WAS DRIVING ON A TWO-LANE HIGHWAY IN RURAL MISSISSIPPI. ONCE ON A STRAIGHTAWAY AND WITH PLENTY OF SPACE TO PASS, I ATTEMPTED TO DO SO. AS SOON AS I ACCELERATED, THE PEDAL WENT TO THE FLOOR, I LOST ALL POWER, ENGINE LIGHT FLASHED ON, AND I WAS TRAPPED IN THE LEFT LANE WITH ONCOMING TRAFFIC RACING AT ME. WITH LESS THAN TWO SECONDS TO SPARE AND WITH THE HELP OF DOWNHILL MOTION, I WAS ABLE TO SQUEEZ
... E AHEAD OF THE VEHICLE I WAS ATTEMPTING TO PASS AND INTO THE RIGHT LANE JUST AS ONCOMING TRAFFIC WHIZZED BY. I SAT ON THE SHOULDER OF THE HIGHWAY AND LITERALLY SHOOK FOR ABOUT AN HOUR. THE CAR WAS TOWED TO ACURA OF JACKSON. WHILE SITTING AT THEIR DEALERSHIP, I FOUND ALL THESE SIMILAR COMPLAINTS. LIKE ALL THE OTHERS, NO CODES SHOWED UP AND NOTHING COULD BE DONE. THEY KEPT THE CAR FOR THREE DAYS AND COULD NOT GET IT TO REPLICATE THE SITUATION. I DROVE IT BACK TO TEXAS AND AM JUST WAITING FOR THE ISSUE TO HAPPEN AGAIN...PRAYING THAT IF AND WHEN IT DOES, IT WILL NOT BE A LIFE-THREATENING SITUATION THIS TIME. WHY IS THIS CONTINUING TO BE REPORTED AND NOTHING IS BEING DONE? OTHERS REPORTED THIS HAPPENING IN HEAVY RAIN. I WAS TRAVELING AT 70MPH ON A WET ROAD AT THE TIME. IT WAS CLOUDY, BUT IT WAS NOT RAINING AT THE TIME. THE CAR WAS IN COMFORT MODE AT THE TIME.Read more
Incident date: Jan 25, 2020
MY LOW BEAMS ARE VERY DIM. THE ORIGINAL HALOGEN H11 BULBS WERE YELLOW SO I REPLACED WITH SYLVANIA SILVERSTAR ZXE'S. ALTHOUGH LIGHT NOW IS WHITE NOT MUCH OF A DIFFERENCE IN FRONT OF VEHICLE. HAD A MECHANIC INSPECT LIGHTS AND WAS TOLD SOME KIND OF FOREIGN SUBSTANCE IS ON THE BACK OF PROJECTOR LENS AND WHAT APPEARS TO BE FINGER PRINTS ON THE FRONT. POSSIBLY POOR QUALITY WHEN ASSEMBLED. TOOK VEHICLE T
... O ACURA WAS TOLD THE SAME THING BUT CAR IS OUT OF WARRANTY WITH NO EXTENDED COVERAGE THEY WOULD REPLACE BOTH HEADLIGHT ASSEMBLIES FOR $1900. IT APPEARS OTHER PEOPLE ARE HAVING SAME ISSUE. WITH RECALLS ON ILX AND RLX FOR SAME LOW BEAM DIM LIGHT ISSUE. NOT SAFE TO DRIVE CURRENTLY WITH LOW BEAM ONLY. HAD FOG LIGHTS INSTALLED USE ALL THE TIME TO BE ABLE TO SEE.Read more
Incident date: Jan 18, 2020
WHILE DRIVING MY 2019 ACURA RDX I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE. DURING ACCELERATION MY ENGINE LIGHT STARTED FLASHING AND SIMULTANEOUSLY THE VEHICLE LOST ALL POWER TO THE ENGINE. THIS PREVENTED ME FROM PASSING AND FORCED ME TO FALL BACK IN BEHIND THE VEHICLE I WAS PASSING. THIS WAS EXTREMELY DANGEROUS AND COULD HAVE HAD CATASTROPHIC RESULTS IF ANOTHER VEHICLE WAS APPROACHING. AFTER FAL
... LING BACK IN BEHIND THE VEHICLE I PULLED OFF ONTO THE SHOULDER. I TURNED OFF THE VEHICLE AND WAITED ABOUT 2 MINUTES AND UPON TURNING IT BACK ON; IT WAS BACK TO NORMAL. I PAID NEARLY $50,000. TO HAVE A SAFE AND RELIABLE VEHICLE. THIS VEHICLE IS SO UNSAFE TO DRIVE WITH THIS ISSUE IT BASICALLY SITS IN THE GARAGE. CONTACTING ACURA DEALERS / SERVICE DEPARTMENTS THEY KNOW ABOUT THIS BUT ARE WAITING FOR THE COMPANY ACURA TO COME UP WITH A SOLUTION. THIS VEHICLE IS NOT SAFE AND MY LIFE AND FAMILY'S LIFE WERE PUT INTO JEOPARDY. ACURA DOESN'T HAVE THE RIGHT TO PUT THEIR CUSTOMERS LIVES IN JEOPARDY. THEY NEED TO FIX THIS ISSUE OR ALLOW THEIR CUSTOMERS TO RETURN THIS DEFECTED VEHICLE IMMEDIATELY.Read more
Incident date: Jan 18, 2020
WHILE DRIVING MY 2019 ACURA RDX I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE. DURING ACCELERATION MY ENGINE LIGHT STARTED FLASHING AND SIMULTANEOUSLY THE VEHICLE LOST ALL POWER TO THE ENGINE. THIS PREVENTED ME FROM PASSING AND FORCED ME TO FALL BACK IN BEHIND THE VEHICLE I WAS PASSING. THIS WAS EXTREMELY DANGEROUS AND COULD HAVE HAD CATASTROPHIC RESULTS IF ANOTHER VEHICLE WAS APPROACHING. AFTER FAL
... LING BACK IN BEHIND THE VEHICLE I PULLED OFF ONTO THE SHOULDER. I TURNED OFF THE VEHICLE AND WAITED ABOUT 2 MINUTES AND UPON TURNING IT BACK ON; IT WAS BACK TO NORMAL. I PAID NEARLY $50,000. TO HAVE A SAFE AND RELIABLE VEHICLE. THIS VEHICLE IS SO UNSAFE TO DRIVE WITH THIS ISSUE IT BASICALLY SITS IN THE GARAGE. CONTACTING ACURA DEALERS / SERVICE DEPARTMENTS THEY KNOW ABOUT THIS BUT ARE WAITING FOR THE COMPANY ACURA TO COME UP WITH A SOLUTION. THIS VEHICLE IS NOT SAFE AND MY LIFE AND FAMILY'S LIFE WERE PUT INTO JEOPARDY. ACURA DOESN'T HAVE THE RIGHT TO PUT THEIR CUSTOMERS LIVES IN JEOPARDY. THEY NEED TO FIX THIS ISSUE OR ALLOW THEIR CUSTOMERS TO RETURN THIS DEFECTED VEHICLE IMMEDIATELY.Read more
Incident date: Jan 20, 2020
CHECK AIRBAG SYSTEM LIGHT ON. CONNECTION TO HEADLIGHT DEFECTIVE, HEADLIGHT TURNS ON AND OFF RANDOMLY LIKE WHEN GOING OVER A BUMP, BUT TURNS BACK ON IF YOU TURN LIGHT OFF THEN ON AGAIN.
Incident date: Jan 20, 2020
CHECK AIRBAG SYSTEM LIGHT ON. CONNECTION TO HEADLIGHT DEFECTIVE, HEADLIGHT TURNS ON AND OFF RANDOMLY LIKE WHEN GOING OVER A BUMP, BUT TURNS BACK ON IF YOU TURN LIGHT OFF THEN ON AGAIN.
Incident date: Dec 1, 2019
HEADLIGHTS ARE ON BUT ABSOLUTELY NO VISIBILITY ON THE ROAD AT NIGHT. HEAD LIGHT ENCLOSURE IS CLEAR AND NOT FOGGED OVER. SEVERE SAFETY ISSUE. OTHER ACURA AND HONDA HEADLIGHTS ON OTHER MODELS HAVE BEEN RECALLED FOR SAME ISSUE.
Incident date: Jan 24, 2020
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THE CHECK ADMISSION AND THE CHECK PARKING BRAKE SYSTEM WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS (SCANLON ACURA LOCATED AT 14270 S TAMIAMI TRAIL, FORT MYERS, FL 33912) BUT THE TECHNICIAN WAS UNABLE TO DETECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI
... LURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.Read more
Incident date: Jul 15, 2019
THERE IS SHUDDERING COMING FROM THE TRANSMISSION ON SPEEDS OF 30-40 MPH. IT SEEMS LIKE ACURA KNEW OF THE PROBLEM AND SENT A RECALL FOR MDX,RDX AND ZDX THAT WERE MADE FROM 2010 TO 2013 BUT MY VIN WASN'T INCLUDED ALTHOUGH I AM FACING THE SAME PROBLEM AS THOSE RECALLED VEHICLES.
Incident date: Nov 11, 2019
ON OCTOBER 30, 2020 I LEASED A 2020 ACURA RDX (AWD TECH) FROM SPRINGFIELD ACURA, 243 ROUTE 22 E, SPRINGFIELD, NJ 07081. ON NOVEMBER 11, 2019, I BOUGHT THE CAR BACK TO SPRINGFIELD ACURA. I WAS HEARING A SCRAPING, CRUNCHING NOISE FROM UNDER THE FRONT OF THE CAR WHEN GOING OVER BUMPS. THE TECHNICIAN DIAGNOSED AND DISCOVERED THE NOISE WAS COMING FROM THE FRONT SUSPENSION AND MADE NECESSARY REPA
... IRS (A COPY OF SERVICE REPORT IS ATTACHED). A FEW DAYS LATER THE NOISE RETURNED AND AGAIN I BOUGHT THE CAR TO SPRINGFIELD ACURA ON JANUARY 6, 2020. ACCORDING TO THE SERVICE REPORT (A COPY OF WHICH IS ATTACHED): . . . 'THERE IS NO FIX FOR THE CURRENT ISSUE . . .'. AS OF THIS DATE, THE CAR STILL IS MAKING THE SAME SCRAPING, CRUNCHING NOISE. I PURPOSELY LEASED A NEW VEHICLE IN ORDER TO AVOID SPENDING TIME AND MONEY ON REPAIRS. THIS VEHICLE IS BRAND NEW AND HAS BEEN SERVED TWICE AND STILL NOT FIXED. TAKING TIME TO BRING THE CAR BACK TO THE DEALERSHIP HAS CAUSED UNDUE HARDSHIP THE CAR I LEASED FROM SPRINGFIELD ACURA HAS A KNOWN DEFECT AND WAS NOT DISCLOSED TO ME AT THE TIME OF MY LEASE OF THE VEHICLE. SPRINGFIELD ACURA SHOULD BE OBLIGATED TO REPLACE MY CURRENT VEHICLE WITH ANOTHER NEW 2020 ACURA RDX (AWD TECH) AFTER IT HAS BEEN DEEMED THAT THE SAME PROBLEM DOES NOT EXIST.Read more
Incident date: May 2, 2019
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW SPEED, THE VEHICLE WAS STRUCK FROM BEHIND. THE AIR BAG ON THE FRONTAL PASSENGER SIDE SLOWLY DEPLOYED OVER A FEW MINUTES. NO OTHER AIR BAGS IN THE VEHICLE DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE DEALER SERRA HONDA 951 INTERSTATE PKWY, AKRON, OH 44312 (330) 644-33
... 22, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THEY HAD NEVER HEARD OF THE AIR BAGS SLOWLY DEPLOYING. THE MANUFACTURER OPENED A CASE BUT DENIED THE AIR BAG DEPLOYING SLOWLY FROM THE PASSENGER SIDE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 104,000.Read more
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