Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Aug 16, 2019
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGH... Read more
Incident date: Aug 16, 2019
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGH... Read more
Incident date: Jun 11, 2019
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THERE WAS A THREE VEHICLE CRASH, WHILE DRIVING 25 MPH, THE FIRST VEHICLE STOPPED SUDDENLY CAUSING A SECOND VEHICLE TO ALSO STOP AFTER CRASHING INTO THE FIRST VEHICLE WHICH THEN CAUSED THE CONTACT TO CRASH INTO THE REAR OF THE SECOND VEHICLE. THE AIR BAG FAILED TO DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED IMMEDIATELY AFTER ... Read more
Crash
2 injured
Incident date: Aug 11, 2019
AUTOMATIC TRANSMISSION- I BOUGHT MY 2001 ACURA MDX IN MARCH 2019 IT HAS RAN FINE UNTIL AUGUST 2019. IT STARTED MAKING A LOUD CLANKING NOISE ON AND OFF WHEN I TOOK OUT OF REVERSE, THEN AT ABOUT 40-50 MPH IT STARTS HAVING A VIBRATION THEN GOES AWAY AT OTHER SPEEDS. ABOUT A WEEK AGO WHILE DRIVING STRAIGHT DOWN THE INTERSTATE AT 65 MPH WITH MY CRUISE CONTROL SET MY RPM WENT UP TO 5000 SO I TAPPED ON B... Read more
Incident date: Jun 14, 2019
THE BLUETOOTH HAD TO BE DISCONNECTED IN ORDER FOR THE CAR TO WORK IT KEPT KNOCKING OUT MY BATTERY AND WOULDNT CRANK
Incident date: Aug 9, 2019
I'M MOTION THE WIPER BLADES WILL EITHER STOP OR START WITHOUT PROMPTING. THE MOTOR IS DYING . THERE IS NO REPLACEMENT AT THIS TIME WHICH POSES A THREAT TO WIPERS NOT BE ACCESSIBLE DURING DRIVING IN RAIN OR SNOW CAUSING LITTLE TO NO VISIBILITY.
Incident date: Aug 12, 2019
WHILE DRIVING, THE CAR WILL FREQUENTLY LOSE ELECTRICAL POWER. DASH INDICATOR LIGHTS COME ON, THE RADIO SHUTS OFF AND SOMETIME I'LL HAVE TO RESET THE RADIO AND NAVIGATION CODES. WHILE AT A STOP LIGHT, SOMETIMES DEPRESSING THE GAS PEDAL DOES NOTHING AND THEN SUDDENLY IT WILL BEGIN TO MOVE. I'M VERY CONCERN THE UNPREDICTABLE NATURE OF THE PROBLEM WILL CAUSE A WRECK IF I LOSE ENGINE POWER, ESPECIALLY ... Read more
Incident date: Aug 12, 2019
WHILE DRIVING, THE CAR WILL FREQUENTLY LOSE ELECTRICAL POWER. DASH INDICATOR LIGHTS COME ON, THE RADIO SHUTS OFF AND SOMETIME I'LL HAVE TO RESET THE RADIO AND NAVIGATION CODES. WHILE AT A STOP LIGHT, SOMETIMES DEPRESSING THE GAS PEDAL DOES NOTHING AND THEN SUDDENLY IT WILL BEGIN TO MOVE. I'M VERY CONCERN THE UNPREDICTABLE NATURE OF THE PROBLEM WILL CAUSE A WRECK IF I LOSE ENGINE POWER, ESPECIALLY ... Read more
Incident date: Aug 3, 2019
THE 2014 ACURA RLX INTRODUCED ACURA'S NEW PAWS SYSTEM (PRECISION ALL WHEEL STEERING). THE REAR WHEELS TURN SLIGHTLY IN THE DIRECTION OF THE CAR AND ARE CONTROLLED BY THE VEHICLE NOT THE DRIVER (DRIVER CONTROLS ONLY THE STANDARD FRONT WHEEL STEERING). THIS NEW TECHNOLOGY SOUNDS LIKE AN UPGRADE IN THEORY AND MAY EVEN BE IN CASES AT HIGH SPEEDS WITH THE REAR WHEELS TURNING EVER SO SLIGHTLY. HOWE... Read more
Incident date: Aug 8, 2019
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
Incident date: Aug 8, 2019
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
Incident date: Aug 8, 2019
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
Incident date: Aug 13, 2019
WHEN TURNING A CORNER, THE PAWS ENGAGES, AND KEEPS TURNING EVEN WHEN I TRY TO STEER AWAY..IT HAS BEEN INCREASINGLY DOING THIS..TODAY, IT DID IT HORRIBLY, SCARING ME TO DRIVE THE VEHICLE. IT ALSO FISH TAILS HORRIBLY WHILE TURNING TIGHT CORNERS.. I AM AFRAID I'M GOING TO GO OFF OF THE ROAD, OR HIT ANOTHER VEHICLE.
Incident date: Aug 4, 2019
I PURCHASED A 2010 ACURA RDX FROM CAR ZONE, LOCATED AT 18690 VAN BUREN BLVD I RIVERSIDE, CA. BEFORE THE PURCHASE, I ADDRESSED THE TIRE PRESSURE AIR LIGHT AND THE UNSTEADINESS OF THE VEHICLE. THERE WAS ALSO A RECALL ON THE VEHICLE IN WHICH THE DEALER DID NOT FIX. I TOOK THE CAR TO METRO ACURA IN MONTCLAIR, CA FOR THE RECALL ON AUGUST 5TH. I DROVE 3 BLOCKS AND THE AIR BAG SAFETY LIGHT CAME ON. I TO... Read more
Incident date: Aug 4, 2019
I PURCHASED A 2010 ACURA RDX FROM CAR ZONE, LOCATED AT 18690 VAN BUREN BLVD I RIVERSIDE, CA. BEFORE THE PURCHASE, I ADDRESSED THE TIRE PRESSURE AIR LIGHT AND THE UNSTEADINESS OF THE VEHICLE. THERE WAS ALSO A RECALL ON THE VEHICLE IN WHICH THE DEALER DID NOT FIX. I TOOK THE CAR TO METRO ACURA IN MONTCLAIR, CA FOR THE RECALL ON AUGUST 5TH. I DROVE 3 BLOCKS AND THE AIR BAG SAFETY LIGHT CAME ON. I TO... Read more
Incident date: Aug 4, 2019
I PURCHASED A 2010 ACURA RDX FROM CAR ZONE, LOCATED AT 18690 VAN BUREN BLVD I RIVERSIDE, CA. BEFORE THE PURCHASE, I ADDRESSED THE TIRE PRESSURE AIR LIGHT AND THE UNSTEADINESS OF THE VEHICLE. THERE WAS ALSO A RECALL ON THE VEHICLE IN WHICH THE DEALER DID NOT FIX. I TOOK THE CAR TO METRO ACURA IN MONTCLAIR, CA FOR THE RECALL ON AUGUST 5TH. I DROVE 3 BLOCKS AND THE AIR BAG SAFETY LIGHT CAME ON. I TO... Read more
Incident date: Aug 5, 2019
DISTORTED WINDSHIELD ON THE RIGHT PILLAR.
Incident date: Aug 1, 2019
PURCHASED THE CAR 7/6/2019 USED WITH 26,943 MILES. AT 27,961 MILES I WAS DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC. PRESSED ON THE ACCELERATOR AFTER A STOP AND THE CAR JERKED AND I HEARD A LOUD "CLUNK". WARNING LIGHTS APPEARED FOR "TRANSMISSION SYSTEM PROBLEM" AND "BLIND SPOT WARNING MALFUNCTION". THE CAR SEEMED TO STAY IN FIRST OR SECOND GEAR AS I SLOWLY EXITED THE FREEWAY AT HIGH RPM. HAD IT... Read more
Incident date: Sep 20, 2017
AT 80,000 MILES CAR STARTED MAKING A NOISE SOUNDING LIKE METAL SPINNING ON METAL. TRANSMISSION SYSTEM PROBLEM LIGHT CAME ON. RPMS WENT REALLY HIGH WHEN I TOOK MY FOOT OFF THE GAS THE RPMS WENT REALLY LOW. THIS ALL HAPPENED WHILE I WAS ON THE HIGHWAY. PULLED OVER, SHUT CAR OFF, RESTARTED CAR, WARNING LIGHT WENT AWAY RPMS WERE FINE BUT THE NOISE WAS STILL THERE. TOOK CAR IN FOR SERVICE THEY COULDN... Read more
Incident date: Aug 6, 2019
PANORAMIC SUNROOF EXPLODED DRIVING DOWN THE HIGHWAY. NO OTHER CARS AROUND AND NOT DRIVING UNDER A BRIDGE. GLASS FRACTURES POINT UP, NOT FOUND WHEN GLASS HAS BEEN DAMAGED BY IMPACT.
Incident date: Jun 27, 2019
I WAS DRIVING ON THE HIGHWAY AND TURNING AND THEN ALL OF A SUDDEN THESE INDICATORS CAME ON WHICH WERE THE VSA, POWER STEERING, CHECK ENGINE LIGHT, AND THE BRAKE SYSTEM CAME ONE. ONCE THESE INDICATORS CAME ON THE CAR STARTED STALLING AND WOULDN'T GO PAST 2 RPM AND HAD LACK OF POWER. SO WE HAD TO AUTOMATICALLY STOP AND PULL OVER TO THE SIDE. COUPLE OF CARS WERE BEHIND US AS WELL AND WE COULD HAVE CR... Read more
Incident date: Jul 10, 2018
THE DRIVER SIDE SEAT HAS SOMETHING POPPING OUT IN THE LOWER LUMBAR AREA WHILE DRIVING. THIS CAUSES DISCOMFORT HOWEVER IT IS DIFFICULT TO REPLICATE THE ISSUE BUT IT HAPPENS EVERY DAY WHILE DRIVING
Incident date: Jul 5, 2019
THE AUTOMATIC STEERING STOPPED WORKING WHEN I WAS TRYING TO REVERSE OUT OF THE PARKING LOT. CAR WAS ONLY PARKED FOR 15 MINUTES IN THE LOT. CAR ONLY HAS 32K
Incident date: May 3, 2018
GOT MY EPS SYSTEM REPLACED ABOUT 1 YEARS AGO PAID 1300 TO FIX NOW IT SEEMS TO BE A KNOWN ISSUE RECENTLY MY STEERING GETS HARD SOME DAYS AND OTHER DAYS ITS SMOOTH DONT KNOW WHAT TO DO I CANT AFFORD ANOTHER 1300 FOR SOMETHING THAT IS KNOW TO BE FAILING
Incident date: Jul 23, 2019
FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO S... Read more
Incident date: Jul 23, 2019
FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO S... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AND VARIOUS UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRESNO ACURA (7250 N PALM AVE, FRESNO, CA 93711, (559) 431-3400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 86,000.
Incident date: Aug 1, 2019
THE STEERING CONTROL UNIT FAILED WHILE DRIVING. THE VEHICLE BECAME DIFFICULT TO CONTROL AT DRIVING SPEED AND WAS EXTREMELY DIFFICULT AT SLOW SPEED. CHECK ELECTRONIC STEERING CONTROL DASH LIGHT FLASHED.
Incident date: Mar 1, 2019
CRACKED DASH BOARD. THREE SEPARATE CRACKS. I'M POSITIVE THIS IS GOING TO EFFECT THE AIRBAG DEPLOYMENT. CLEARLY THIS IS A KNOW ISSUE. I'D SUGGEST GETTING AN ATTORNEY. THE CAR HAS NOT BEEN IN ANY TYPE OF ACCIDENT
Incident date: Mar 1, 2019
CRACKED DASH BOARD. THREE SEPARATE CRACKS. I'M POSITIVE THIS IS GOING TO EFFECT THE AIRBAG DEPLOYMENT. CLEARLY THIS IS A KNOW ISSUE. I'D SUGGEST GETTING AN ATTORNEY. THE CAR HAS NOT BEEN IN ANY TYPE OF ACCIDENT
Incident date: Aug 1, 2019
THIS VEHICLE HAS HAD REPEATED BATTERY FAILURES. I HAD TO HAVE A BATTERY REPLACED IN THIS CAR LESS THAN A YEAR AGO AND YESTERDAY, THE NEW BATTERY DIED AGAIN. I WAS AT THE GAS STATION GETTING GAS AND WHEN I TRIED TO START THE VEHICLE, ALL OF THE LIGHTS STARTED FLICKERING WITH A LOUD REPETITIVE CLICKING SOUND AND THE VEHICLE WOULD NOT START. I HAD TO CALL ACURA ROADSIDE ASSISTANCE WHO SENT OUT A AAA ... Read more
Incident date: Jul 9, 2019
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE GEAR SHIFTED INTO NEUTRAL. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 464-4004) WAS CONTACTED. THE VEHICLE WA... Read more
Incident date: Aug 2, 2019
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Incident date: Aug 2, 2019
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Incident date: Aug 2, 2019
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Incident date: Jul 29, 2019
I WAS ACCELERATING HARD ONTO A HIGHWAY ON RAMP WHEN THE CHECK ENGINE LIGHT TURNED ON AND THE CAR WENT INTO "LIMP" MODE. I DROVE AT 40 MILES PER HOUR TO THE NEXT EXIT AND TURNED OFF THE CAR AS INSTRUCTED ON THE MANUAL. THE CAR RETURNED TO NORMAL OPERATION AFTERWARDS ALTHOUGH SPECIAL CARE WAS TAKEN TO MINIMIZE STRONG ACCELERATION.
Incident date: Jul 30, 2019
STEERING SYSTEM FAILS INTERMITTENTLY. EPS WARNING LIGHT COMES ON AND THE CAR BECOMES UNCONTROLLABLE IN THE HIGHWAY AND VERY HARD TO MANEUVER IN THE PARKING LOT. THIS IS EXTREMELY SCARY SITUATION. I WAS GLAD I WAS ABLE TO EXIT THE FREEWAY AND STOP THE CAR AT A SAFE LOCATION. ELECTRONIC POWER STEERING MODULE (EPS) IS FAILING.
Incident date: Aug 1, 2019
MY RED AIRBAG LIGHT & MY CHECK AIRBAG SYSTEM LIGHTS COMES ON AND OFF WHILE STATIONARY. WHEN IT COMES ON IT STAYS ON FROM ONE DESTINATION TO THE NEXT. WHEN I RETURN BACK TO THE CAR TO START IT AGAIN ITS NOT ON, BUT IF I WAIT A WHILE TO GO TO ANOTHER DESTINATION THE CHECK AIRBAG SYSTEM LIGHT COMES BACK ON AGAIN.
Incident date: Jul 28, 2019
SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).
Incident date: Jul 30, 2019
I WENT IN FOR A AIRBAG RECALL BACK IN 2016 I GOT IN A CAR ACCIDENT ON 7/30/19 WHICH TOTALED MY CAR BUT MY AIR BAGS NEVER DEPLOYED WHICH CAUSED A INJURY TO THE LEFT SIDE OF MY HEAD FROM ME HITTING THE STEERING WHEEL . POLICE SAID THE AIRBAGS SHOULD OF DEPLOYED FROM HOW BAD THE ACCIDENT WAS .
Crash
1 injured
Incident date: Jul 30, 2019
I JUST BROUGHT A NEW 2019 RDX,IT ONLY HAS 315 MILES (IT HAS BEEN ONLY TWO AND HALF WEEKS).I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK. I LOST ACCELERATION ON MY VEHICLE. I TRIED PRESSING THE ACCELERATOR NO REPONSE. ALL THE WARNING LIGHTS CAME ON ,THE ENGINE LIGHT,AWD, BRAKE SYSTEM, POWER STEERING, STABILITY AND TRACTION. LUCKILY I WAS ABLE TO GET ON TO THE SHOULDER. AS I AM READING SIMILAR... Read more
Incident date: Mar 4, 2019
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WE... Read more
Incident date: Mar 4, 2019
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WE... Read more
Incident date: Mar 4, 2019
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WE... Read more
Incident date: Jul 18, 2019
THE AIRBAG SEAT BELT SENSOR OR LIGHT IS ON ALL THE TIME IT'S COMMON FOR THESE TYPES OF VEHICLES OF 2004 TO 2008. IT IS A SAFETY ISSUE THAT SHOULD BE RESOLVED, I WAS TOLD IT WASNT UNDER WARRANTY OR A RECALL BECAUSE THE VEHICLE IS OLDER THAN 10 YEARS, BUT CLEARLY ON THE WEBSITE IT SAYS UNDER 15 YEARS IT SHOULD BE COVERED. I WANTED TO CLEAR THIS UP WITH ACURA SERVICE DEPARTMENT BUT THEY WANTED TO CHA... Read more
Incident date: Jul 18, 2019
THE AIRBAG SEAT BELT SENSOR OR LIGHT IS ON ALL THE TIME IT'S COMMON FOR THESE TYPES OF VEHICLES OF 2004 TO 2008. IT IS A SAFETY ISSUE THAT SHOULD BE RESOLVED, I WAS TOLD IT WASNT UNDER WARRANTY OR A RECALL BECAUSE THE VEHICLE IS OLDER THAN 10 YEARS, BUT CLEARLY ON THE WEBSITE IT SAYS UNDER 15 YEARS IT SHOULD BE COVERED. I WANTED TO CLEAR THIS UP WITH ACURA SERVICE DEPARTMENT BUT THEY WANTED TO CHA... Read more
Incident date: Jul 18, 2019
THE AIRBAG SEAT BELT SENSOR OR LIGHT IS ON ALL THE TIME IT'S COMMON FOR THESE TYPES OF VEHICLES OF 2004 TO 2008. IT IS A SAFETY ISSUE THAT SHOULD BE RESOLVED, I WAS TOLD IT WASNT UNDER WARRANTY OR A RECALL BECAUSE THE VEHICLE IS OLDER THAN 10 YEARS, BUT CLEARLY ON THE WEBSITE IT SAYS UNDER 15 YEARS IT SHOULD BE COVERED. I WANTED TO CLEAR THIS UP WITH ACURA SERVICE DEPARTMENT BUT THEY WANTED TO CHA... Read more
Incident date: Aug 15, 2015
WHILE DRIVING THE CAR ON THE HIGHWAY, IT BECAME INCREASINGLY HARD TO STEER. BY THE TIME I GOT HOME THE STEERING WHEEL COULDN'T BE TURNED. HAD IT TAKEN TO THE DEALER WHERE IT WAS NOTED THAT THE POWER STEERING WAS COMPLETELY INOPERABLE, THE RACK AND PINION WAS LEAKING AND THE POWER STEERING PUMP WAS LEAKING. DEALER SAID THAT MY VIN HADN'T BEEN AFFECTED BY THE PREVIOUS POWER STEERING HOSE RECALL. IT ... Read more
Incident date: Jul 22, 2019
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING, THE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THE DRIVER AND FRONT AND REAR PASSENGERS HAD RINGING IN THEIR EARS AND SAW FLASHING LIGHTS DUE TO THE AIR BAG EXPLOSION. THERE WERE NO INJURIES AND MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A... Read more
Incident date: Jul 19, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 45 MPH AND THE EMISSION, ALL WHEEL DRIVE, TRANSMISSION, AND BLIND SPOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX ACURA (4330 29TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-8040) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT C... Read more