Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Feb 10, 2026
Auto idle start stop feature malfunction during a stop. Struggles to restart. Battery is new but still have issue with idle start stop. Multiple events. Almost no restart. Temporary fix is to turn off the feature manually before driving. Vehicle starts normally from off engine. Problem only happens with idle stops.
Incident date: Feb 10, 2026
Steering wheel is constantly sticking and making it difficult to make certain turns. This is especially difficult on exit ramps and is a serious safety issue:
Incident date: Feb 10, 2026
Turbocharger is defective. Reduced engine power. Engine Power reduced shows up on my dashboard. I bought the car brand new at Lindsey Buick in Ohio. This car is too young for this problem. Lindsey Buick and GM need to stand up to accountability and transparency when it comes to delivering top quality products. My vehicle almost caused a horrific accident by not accelerating fast enough. I a... Read more
Incident date: Apr 1, 2026
The contact owns a 2017 Kia Sportage. The contact stated that while driving on the highway at approximately 60 MPH, the vehicle suddenly shut off and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The independent mechanic diagnosed the vehicle and found metal shavings inside the oil filter... Read more
Incident date: Apr 1, 2026
I am submitting a defect complaint regarding the paint on my vehicle, which has been progressively deteriorating. The issue begins as small bubbles in the paint, which eventually lead to peeling and complete paint loss in affected areas. This condition is currently present on the trunk, roof, and rear sides of the vehicle, and early signs are now appearing on the hood. This defect is more than co... Read more
Incident date: Apr 1, 2026
The following issues started in September 2024, however, they continue to be a problem and safety concerns. 1. The all doors of this vehicle has complications with opening as the lock and latch assembly fails. This causes issues with the doors locking or opening appropriately. It also causes central locking error code to be alerted. REPLACEMENT OF DRIVER FRONT DOOR LOCK/LATCH ASSEMBLY DUE TO MECHA... Read more
Incident date: Apr 22, 2026
Coolant problems and cylinder damage on engine due to coolant intrusion. Ford has not issued a recall on this well known problem and issue on ALL Ford Fusion Models. Several complaints have been made by many Ford Fusion owners for putting drivers and vehicle owners at risk of driving unsafe vehicles and poor driving conditions.
Incident date: Dec 1, 2025
I am reporting a structural failure of the rear subframe (axle carrier) on my 2016 Mercedes-Benz C300 (W205). The component is exhibiting significant internal-to-external corrosion (perforation), specifically at the suspension mounting points. Safety Impact: The vehicle is currently exhibiting unstable handling and a 'skittish' 'swerving' sensation causing the car to 'fishtail' under braking duri... Read more
Incident date: Mar 5, 2026
I was driving 70mph and my truck went from sixth gear down to first gear. I almost wrecked. The odometer went to zero and a little wrench showed up on the dash. I had to pull over and turn off the vehicle.
Incident date: Mar 5, 2026
I was driving 70mph and my truck went from sixth gear down to first gear. I almost wrecked. The odometer went to zero and a little wrench showed up on the dash. I had to pull over and turn off the vehicle.
Incident date: Mar 5, 2026
This concerns an unresolved airbag safety issue that went undetected due to a negligent recall inspection at a Kia dealership. On March 16, 2026, I brought my vehicle to Ed Voyles Kia of Chamblee, GA for a recall inspection to determine whether damaged wiring under the passenger seat was causing my airbag warning light to remain on. I dealt with the service advisor throughout the process. After th... Read more
Incident date: Mar 1, 2026
The contact owned a 2013 Kia Sorento. The contact stated that he had received a recall notice for NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic). The contact then stated that soon after the recall was serviced, the vehicle would hesitate to start after multiple attempts without warning. The vehicle had been taken back to the dealer on multiple occasions due to failure; the dealer was ... Read more
Fire
Incident date: Mar 1, 2026
The contact owns a 2016 Toyota Tundra. The contact stated that while driving at slower speeds, the vehicle stalled while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the fuel pump and other fuel pump-related parts needed to be replaced. The vehicle was not repaired because th... Read more
Incident date: Mar 19, 2026
While driving at highway speed under normal operating conditions with the accelerator engaged and no braking input, the vehicle suddenly experienced a sustained 6-minute-12-second ADAS/EDR degradation cascade. This included OVERHEAT_PROTECT_FANONLY activation, repeated AEB_CAN_STATE_UNAVAILABLE toggling, FAULT 14.0 brake-signal mismatch, impossible negative brake pressures, and 27+ ABS/EBD/ESP fau... Read more
Crash
2 injured
Incident date: Apr 18, 2026
The module that controls the car’s electronics is located inside a special protective bag. A hole developed in this bag, and water leaked inside. The module is now completely submerged in water. When we started the car, many error messages appeared, but after we turned the car off and tried to start it again, the car would no longer start.
Incident date: Apr 18, 2026
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
Incident date: Apr 18, 2026
The contact owns a 2009 Ford Fusion. The contact stated that the vehicle was taken to an independent mechanic for brake repairs, and after the repairs, the brake pedal felt spongy. The independent mechanic performed further inspections and diagnosed the vehicle with insufficient brake pressure due to a failure of the ABS hydraulic control unit. The manufacturer was notified of the failure. The con... Read more
Incident date: Apr 19, 2026
The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was parked, the steering wheel was stiff and failed to turn as needed. The message "Steering Assist Failure" was displayed with an unknown warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was then taken to another independent mechanic, where ... Read more
Incident date: Apr 18, 2026
Coolant keeps going low. No visible leaking spots. Been to 2 mechanic's. Both said Ford defective engine block. Coolant leaking into cylinder 1. Recommended engine replacement. Check engine light. Verified 300 # codes. Misfire. Foul and rough start ups. Been on 4 or 5 months.
Incident date: Nov 12, 2025
I own a 2018 Honda Accord EX-L with a 1.5L turbocharged engine. The vehicle began overheating while idling and at low speeds, cooling down when driving at higher speeds. I brought the vehicle to a Honda dealership where a pressure test confirmed internal coolant loss with no external leaks found. The dealership diagnosed a head gasket failure and recommended replacement at a cost of $8,941. The co... Read more
Incident date: Apr 11, 2026
I am submitting a complaint regarding a serious engine failure in my 2022 GMC Yukon XL equipped with the 5.3L engine (VIN: [XXX] ). The vehicle has experienced a complete failure of the lifters and camshaft. Prior to the failure, there were noticeable engine performance issues, including abnormal ticking noises, rough operation, and loss of power. The condition worsened rapidly, ultimately resulti... Read more
Incident date: Nov 28, 2025
I am filing a safety complaint regarding a sudden and complete loss of power event while driving my 2021 Land Rover Discovery. The vehicle experienced a DC-DC converter failure with no warning, resulting in a sudden shutdown. The engine lost power, critical systems went offline, and I was unable to shift the vehicle into neutral. The vehicle became immobilized in active traffic, creating a dangero... Read more
Incident date: Apr 17, 2026
On 04/16/2026, while driving, vehicle received and completed a software/firmware OTA update. A second update completion prompt was received while still in motion. Shortly after, while stopped at a traffic light, the auto-start/stop system re-engaged and the vehicle appeared to restart normally. Upon stopping to refuel, remote key fob auto-start failed to respond. Vehicle was started manually and ... Read more
Incident date: Mar 18, 2026
Transmitted failed, this car is national wide scam, there are thousands of people with the same problem
Incident date: Apr 2, 2026
My ABS lights came on a couple of years ago and the Nisan repair shop said it was just a sensor issue and replaced it. When it came on again this year, it was the entire system that needed to be replaced and the service manager acknowledged that it is a known issue with this make and model of this car. In addition, my freshly out of warranty vehicle now needs a complete replacement of the air cond... Read more
Incident date: Dec 11, 2025
Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, linkage, lower control arm, and tire, rear fender, the pillar and hingers between the front and rear ... Read more
Crash
1 injured
Incident date: Apr 1, 2026
Hello, I am reporting a safety issue with the Full Self-Driving (FSD) system on my 2023 Tesla Model Y. The vehicle has been taken in for service four separate times for this issue. During these visits, Tesla service technicians were able to reproduce and confirm the problem. I have been explicitly advised in writing by Tesla service not to use the Full Self-Driving system due to safety concerns a... Read more
Incident date: Apr 1, 2026
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware ... Read more
Incident date: Apr 10, 2026
My 2017 Hyundai Santa Fe Sport 2.0T (Theta II 2.0L GDI Turbo engine) has been diagnosed with burned exhaust valves requiring a complete engine replacement. This is the second catastrophic powertrain failure on this vehicle in under two years. In July 2024, I paid $2,754 to replace the turbocharger at an authorized Hyundai dealership (Wright Hyundai, [XXX] ). The burned valves are consistent with c... Read more
Incident date: Apr 10, 2026
Lost the clutch, no ability to shift, had no propulsion. 60 seconds later, the car was on fire while driving. Pulled over, got out, and within 20 minutes the car completely burnt to the ground. Wa state law states that the vehicle used or new should not have been sold in condition. Vehicle was purchased in 2025. Carfax report shows that vehicle was sold from dealership in Florida days after the r... Read more
Fire
Incident date: Apr 10, 2026
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that upon purchase from an independent local dealer and shifting into reverse(R), the rearview camera failed to display a clear image. The screen was black. No warning light was illuminat... Read more
Incident date: Apr 10, 2026
Cracked (chrome) wheels on 2017 Corvette Grand Sport at 30228 miles. The tire icon appeared on the driver information display. Passenger side rear tire. After inflating the tire I took it to my dealer, Jorns Chevrolet where I purchased it brand new. Jorns is a leading Corvette dealer in Wisconsin. The dealer actually had a set of after market replacement wheels on display in the showroom. The... Read more
Incident date: Jun 1, 2025
Supplementing Tracking #11731142. 2026 Toyota Sequoia i-FORCE MAX Hybrid 4WD, VIN [XXX] , ~7,500 mi. Purchased new 11/22/2025 from Prestige Toyota of Ramsey, NJ. Toyota Case XXX. THREE DEFECTS: 1. STEERING: Steering wheel has physical flex, looseness, and audible creak when touched or pushed. Connected directly to airbag module — raises concerns about steering integrity and airbag dep... Read more
Incident date: Apr 15, 2026
The contact owns a 2016 Ford Explorer. While driving at an undisclosed speed, the A-pillar and B-pillar trim pieces became loosened and nearly detached from the vehicle. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE), and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated... Read more
Incident date: Apr 11, 2026
My Momentum 5th wheel is experiencing frame flex and wall separation . This condition is causing damage to the interior side wall adjacent to cabinets in the bedroom wall. Frame and or wall assembly is excessively moving in transport and during hooking and unhooking from the unit. Unit will be inspected in the near future by a Grand Design authorized service agents. The condition is further degr... Read more
Incident date: Mar 24, 2026
Safety recall on seatbelts and no remedy big safety issues with minor children in the back
Incident date: Apr 3, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical fa... Read more
Incident date: Apr 12, 2026
Headlight cooling fan is faulty and causing headlight outage prematurely.
Incident date: Nov 1, 2025
Engine failure due to overheating and leaking antifreeze but not a viable leak Misfire cylinder 1 and 3 repeatedly White smoke
Incident date: Apr 12, 2026
The ABS module has failed and this is such a widespread issue with Jeep Wranglers that you can't even find a new ABS module part to order. The failure of this part impacts the braking system. Jeep should make a recall and fix this issue.
Incident date: Nov 1, 2025
My 2019 Hyundai Sonata has been experiencing excessive oil consumption since I purchased it. The vehicle requires oil to be added approximately every two weeks, which indicates a serious internal engine issue. Recently, the check engine light turned on, and I took the vehicle to a dealership for inspection. I was told that the engine is “operating normally,” despite the ongoing oil consumptio... Read more
Incident date: Aug 15, 2025
For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics that I have taken it to were able to figure it out, and most of them could not sm... Read more
Incident date: Aug 15, 2025
Rough shifting in low gears, can be dangerous in intersections due to low acceleration ability. The check engine light is on for replacement of Transmission Valve Body Assembly.
Incident date: Aug 15, 2025
My car say front camera not working
Incident date: Apr 8, 2026
Car is developing a paint chip even on the top of the hood since the car was purchased. According to google search, some of white and gray colored made in the USA Id4 card have the paint issues.
Incident date: Feb 26, 2026
My truck only has 72,000 miles on it, yet the lifters in the engine are failing/ malfunctioning. While in drive, it has a hard time shifting into higher gears causing the engine to continue revving but not picking up more speed. A quick google search shows this to be a common issue. GM was made aware of the problem but did not offer much help in resolving the matter. GM specifically stated the NHT... Read more
Incident date: Apr 8, 2026
Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.
Incident date: Apr 9, 2026
The contact owns a 2020 Lincoln Corsair. The contact received notifications of NHTSA Campaign Numbers: 25V510000 (Back Over Prevention) and 26V123000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The contact stated that the recall repairs had been incomplete since 2025. The manufacturer was not contacted regarding the unrepaired recalls. The contact had ... Read more
Incident date: Apr 2, 2026
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera failed to display a clear image as intended on the center digital screen. The local dealer was contacted. The contact stated that t... Read more
Incident date: Mar 15, 2026
The contact owns a 2013 Kia Forte. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated the vehicle was unable to exceed 20 MPH. The vehicle was taken to an independent mechanic, and the knock sensor was replaced as a temporary fix. The failure reoccurred 2 days later. The contact received notification of ... Read more