Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Aug 29, 2019
VEHICLE IS EXPERIENCING A HIGH OIL CONSUMPTION ISSUE. EVERY 1000 MILES IT'S REQUIRED ONE QUART OF OIL TO BE ADDED TO THE OIL FILLER. ACURA HAS A WARRANTY EXTENSION FOR THIS KNOW ISSUE TO 8 YEARS OR 125,000 MILES FROM THE ORIGINAL DATE OF SERVICE, WHICHEVER COMES FIRST. MY VEHICLE WAS NOTICED TO HAVE THIS PROBLEM AT 83,000 MILES AND JUST UNDER 9 YEARS OF SERVICE. ACURA CUSTOMER RELATIONS WAS CONTAC... Read more
Incident date: Aug 17, 2019
BEFORE SHARING THE DETAILS, YOU SHOULD KNOW THAT THIS COULD BE A DEADLY SAFETY MATTER. IF A TRANSMISSION FAILS AT HIGHWAY SPEEDS (OR ANY SPEED), THE VEHICLE LOSES POWER AND COULD VERY EASILY GET CRUSHED BY AN 18-WHEELER. A DRIVER AND/OR A WHOLE FAMILY COULD DIE. YOU SHOULD GO AFTER ACURA BEFORE SOMEONE HAS TO DIE AS A RESULT OF ACURA'S NEGLIGENCE. MY 2016 ACURA MDX HAD ITS FIRST TRANSMISSION... Read more
Incident date: Aug 17, 2019
BEFORE SHARING THE DETAILS, YOU SHOULD KNOW THAT THIS COULD BE A DEADLY SAFETY MATTER. IF A TRANSMISSION FAILS AT HIGHWAY SPEEDS (OR ANY SPEED), THE VEHICLE LOSES POWER AND COULD VERY EASILY GET CRUSHED BY AN 18-WHEELER. A DRIVER AND/OR A WHOLE FAMILY COULD DIE. YOU SHOULD GO AFTER ACURA BEFORE SOMEONE HAS TO DIE AS A RESULT OF ACURA'S NEGLIGENCE. MY 2016 ACURA MDX HAD ITS FIRST TRANSMISSION... Read more
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE NAVIGATION AND BACK UP CAMERA SCREEN WERE FAULTY. THE BACK UP CAMERA SCREEN REMAINED BLANK AND SHOWED NO FOOTAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO REPAIR THE VEHICLE ON THEIR OWN. THE FAILURE MILEAGE WAS 16,0000.
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE NAVIGATION AND BACK UP CAMERA SCREEN WERE FAULTY. THE BACK UP CAMERA SCREEN REMAINED BLANK AND SHOWED NO FOOTAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO REPAIR THE VEHICLE ON THEIR OWN. THE FAILURE MILEAGE WAS 16,0000.
Incident date: Jul 6, 2019
A MOANING OR RUBBING NOISE IS HEARD FROM THE REAR WHEN DRIVING STRAIGHT AND MAKIN SMALL SIDE-TO-SIDE TURNING MOVEMENTS AND WHEN YOU MAKE A SMALL TURN IT FISH TAIL SO U HAVE TO SLOW DOWN AND LET THE WHEELS CATCH UP. WITH THE REAR P-AWS ACTUATORS. I FELL THIS SHOULD BE A RECALL FOR 2015 ACURA RLX. I TOOK IT TO THE DEALERSHIP IN JACKSON MS AND THEY SAY THE ACTUATORS IS BAD. THEY TOLD ME THAT EVERYONE... Read more
Incident date: Jul 6, 2019
A MOANING OR RUBBING NOISE IS HEARD FROM THE REAR WHEN DRIVING STRAIGHT AND MAKIN SMALL SIDE-TO-SIDE TURNING MOVEMENTS AND WHEN YOU MAKE A SMALL TURN IT FISH TAIL SO U HAVE TO SLOW DOWN AND LET THE WHEELS CATCH UP. WITH THE REAR P-AWS ACTUATORS. I FELL THIS SHOULD BE A RECALL FOR 2015 ACURA RLX. I TOOK IT TO THE DEALERSHIP IN JACKSON MS AND THEY SAY THE ACTUATORS IS BAD. THEY TOLD ME THAT EVERYONE... Read more
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE SHIFTING GEARS. THE VEHICLE ALSO JERKED VIOLENTLY WITHOUT WARNING AND SHUDDERED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS DRIVEN TO CAM AUTOMOTIVE (309 HARRISBURG AVE, LANCASTER, PA 17603, (717) 435-9799), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE M... Read more
Incident date: Aug 27, 2019
AT 9 PM MY MDX CAUGHT FIRE AND I DID NOT USE IT AFTER 11 AM THAT DAY SO IT WAS SITTING FOR 12 HOURS AND IT CAUGHT FIRE
Fire
Incident date: Apr 15, 2019
THE VEHICLE DOES NOT DISPLAY ELAPSED DRIVING TIME. THIS IS OUR EIGHTH ACURA. EVERY PREVIOUS ONE HAD THIS DISPLAY AS HAD EVERY CAR WE EVER OWNED OR LEASED OVER THE PAST 35+ YEARS. THIS IS A SAFETY ISSUE. I NEED TO KNOW MY DRIVING TIME IN ORDER THAT I CAN STOP TO REST OR CHANGE DRIVERS.
Incident date: Jan 2, 2019
I BELIEVE MY VIN # SHOULD BE INCLUDED IN THE RECALL FOR DRIVERS AIR BAG. I HAVE HAD THE DRIVERS AIR BAG FIXED JAN 2019 AND NOW WILL HAVE TO HAVE IT FIXED IN A COUPLE WEEKS AS THE AIR BAG LIGHTS ARE GOING ON AGAIN FOR THE DRIVERS AIR BAGS. I SEE THERE ARE RECALLS FOR 2013 ACURA ILX BUT FOR SOME REASON MY VIN # IS NOT COMING UP. PLEASE INVESTIGATE FURTHER.
Incident date: Aug 26, 2019
WHILE DRIVING ON THE EXPRESSWAY, I HAVE HAD AT LEAST 3 EPISODES OF DECELERATION WHILE TRYING TO ACCELERATE. I WAS TRAVELING BETWEEN 60 AND 75 MPH. IT SEEMS TO HAPPEN WHEN I DECELERATE TO SLOW WITH TRAFFIC OR CHANGE LANES TO EXIT. WHEN I ATTEMPT TO ACCELERATE, THE CAR (2017 MDX) CONTINUED TO DECELERATE RAPIDLY, FOR UP TO 5 SECONDS, PUTTING ME IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. I WAS NOT... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING VARIOUS SPEEDS, THE REAR END OF THE VEHICLE DRIFTED ON ITS OWN WITHOUT WARNING. THE CONTACT BRIEFLY LOST CONTROL OF THE VEHICLE BEFORE IT RESUMED NORMAL OPERATION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNSOED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Incident date: Aug 9, 2019
TL* THE CONTACT OWNS A 2019 ACURA TLX. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL WIPING NOISE AND THE VEHICLE SHOOK VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (888) 980-7593) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD N... Read more
Incident date: Mar 1, 2019
I'VE HAD MY VEHICLE STOP IN THE MIDDLE OF THE ROAD DUE TO A MECHANICAL RECALL THAT WENT UNDIAGNOSED.( OVER OIL CONSUMPTION RECALL, IN WHICH I WAS COMPLETELY UNAWARE UNTIL FINALLY RECEIVING THE LETTER PRODIVIDED) I WAS DRIVING OFF OF PLEASANT STREET IN HANSON MA, CROSSING ONTO THE MAIN ROAD WHEN MY VEHICLE ENGINE JUST SHUT DOWN AND FROZE THE STEERING WHEEL. ALSO A POLICE OFFICER WAS ON THE SCENE TO... Read more
Incident date: Mar 1, 2019
I'VE HAD MY VEHICLE STOP IN THE MIDDLE OF THE ROAD DUE TO A MECHANICAL RECALL THAT WENT UNDIAGNOSED.( OVER OIL CONSUMPTION RECALL, IN WHICH I WAS COMPLETELY UNAWARE UNTIL FINALLY RECEIVING THE LETTER PRODIVIDED) I WAS DRIVING OFF OF PLEASANT STREET IN HANSON MA, CROSSING ONTO THE MAIN ROAD WHEN MY VEHICLE ENGINE JUST SHUT DOWN AND FROZE THE STEERING WHEEL. ALSO A POLICE OFFICER WAS ON THE SCENE TO... Read more
Incident date: Mar 1, 2019
I'VE HAD MY VEHICLE STOP IN THE MIDDLE OF THE ROAD DUE TO A MECHANICAL RECALL THAT WENT UNDIAGNOSED.( OVER OIL CONSUMPTION RECALL, IN WHICH I WAS COMPLETELY UNAWARE UNTIL FINALLY RECEIVING THE LETTER PRODIVIDED) I WAS DRIVING OFF OF PLEASANT STREET IN HANSON MA, CROSSING ONTO THE MAIN ROAD WHEN MY VEHICLE ENGINE JUST SHUT DOWN AND FROZE THE STEERING WHEEL. ALSO A POLICE OFFICER WAS ON THE SCENE TO... Read more
Incident date: Aug 23, 2019
THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM FAILS AND THE CAR IS NEAR TO IMPOSSIBLE TO STEER WHEN DRIVING DUE TO THE SYSTEM FAILING. DIFFICULT RESISTANCE IS EXPERIENCED IN MOTION ON CITY STREETS, HIGHWAYS AND BEING STATIONARY.
Incident date: Aug 23, 2019
THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM FAILS AND THE CAR IS NEAR TO IMPOSSIBLE TO STEER WHEN DRIVING DUE TO THE SYSTEM FAILING. DIFFICULT RESISTANCE IS EXPERIENCED IN MOTION ON CITY STREETS, HIGHWAYS AND BEING STATIONARY.
Incident date: Apr 1, 2019
THE BLUETOOTH MODULE DRAINS THE BATTERY WHEN THE VEHICLE IS TURNED OFF AND I AM AFRAID THAT MY VEHICLE COULD BE TURNED OFF BY DRAINING THE BATTERY WHEN RUNNING CAUSING A SAFETY ISSUE. I HAVE REGISTERED THE CASE WITH ACURA CUSTOMER SERVER AND HAVE NOT HELPED ME WITH THE FREE REPLACEMENT. THE ACURA CASE NUMBER IS [XXX] 2009 ACURA MDX AWD VIN: 2HNYD28679H[XXX] [XXX] INFORMATION REDACTED PU... Read more
Incident date: Aug 24, 2019
ON MY WAY TO WORK LAST NIGHT WHILE DRIVING IN THE HIGHWAY, MY STEERING WHEEL LOCKED, MAKING IT IMPOSSIBLE FOR ME TO TURN. THEN LIGHTS STARTING FLASHING ON THE DASHBOARD SAYING CHECK POWER STEERING SYSTEM. I WAS AFRAID FOR MY LIFE AS THIS IS DANGEROUS. I DID SAFELY MAKE IT TO WORK. AT THIS TIME I AM UNABLE TO FIND A RECALL FOR THIS PROBLEM WHICH IS ODD BECAUSE THIS IS DEFINITELY NOT A CONSUMER'S ... Read more
Incident date: Aug 19, 2019
CAR STARTED AND RIGHT AWAY POWER STEERING LIGHT FLASHES REPEATEDLY AND STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN
Incident date: Aug 19, 2019
WHEN I MAKE A LEFT TURN, MY WHEELS AND STEERING WHEEL GET OUT OF SYNC AND THIS CAUSES THE CAR TO TEMPORARILY BECOME HARD TO STEER. AT THIS POINT, THE CAR DOESN'T RESPOND TO NORMAL STEERING GESTURES. IT FEELS AS IF THE CAR IS GOING TO VEER OUT OF THE LANE AND IT DOESN'T RESPOND FOR ME TO CORRECT IT FROM VEERING OFF UNLESS I TURN THE STEERING WHEEL COMPLETELY TOWARDS THE LEFT HAND TRAFFIC WHICH IS V... Read more
Incident date: Aug 19, 2019
WHEN I MAKE A LEFT TURN, MY WHEELS AND STEERING WHEEL GET OUT OF SYNC AND THIS CAUSES THE CAR TO TEMPORARILY BECOME HARD TO STEER. AT THIS POINT, THE CAR DOESN'T RESPOND TO NORMAL STEERING GESTURES. IT FEELS AS IF THE CAR IS GOING TO VEER OUT OF THE LANE AND IT DOESN'T RESPOND FOR ME TO CORRECT IT FROM VEERING OFF UNLESS I TURN THE STEERING WHEEL COMPLETELY TOWARDS THE LEFT HAND TRAFFIC WHICH IS V... Read more
Incident date: Aug 19, 2019
WHEN I MAKE A LEFT TURN, MY WHEELS AND STEERING WHEEL GET OUT OF SYNC AND THIS CAUSES THE CAR TO TEMPORARILY BECOME HARD TO STEER. AT THIS POINT, THE CAR DOESN'T RESPOND TO NORMAL STEERING GESTURES. IT FEELS AS IF THE CAR IS GOING TO VEER OUT OF THE LANE AND IT DOESN'T RESPOND FOR ME TO CORRECT IT FROM VEERING OFF UNLESS I TURN THE STEERING WHEEL COMPLETELY TOWARDS THE LEFT HAND TRAFFIC WHICH IS V... Read more
Incident date: Aug 19, 2019
IN 2017 I HAD THE CAR LOSE THROTTLE POWER WHEN PRESSING THE GAS PEDAL AND EVERY LIGHT IN THE CAR BEGAN TO FLASH. I LET OFF THE PEDAL SEVERAL TIMES AND TRIED ACCELERATING AGAIN AND THIS DID NOT WORK. I PULLED OVER TO THE SIDE, PUT THE CAR IN PARK AND TURNED IT OFF. AFTER ABOUT 15 MINUTES OR SO OF TRYING THE CAR FINALLY STARTED. BUT THE CHECK ENGINE LIGHT WAS STILL ON AND SO WAS THE WARNING OF "EMIS... Read more
Incident date: Aug 19, 2019
IN 2017 I HAD THE CAR LOSE THROTTLE POWER WHEN PRESSING THE GAS PEDAL AND EVERY LIGHT IN THE CAR BEGAN TO FLASH. I LET OFF THE PEDAL SEVERAL TIMES AND TRIED ACCELERATING AGAIN AND THIS DID NOT WORK. I PULLED OVER TO THE SIDE, PUT THE CAR IN PARK AND TURNED IT OFF. AFTER ABOUT 15 MINUTES OR SO OF TRYING THE CAR FINALLY STARTED. BUT THE CHECK ENGINE LIGHT WAS STILL ON AND SO WAS THE WARNING OF "EMIS... Read more
Incident date: Aug 19, 2019
IN 2017 I HAD THE CAR LOSE THROTTLE POWER WHEN PRESSING THE GAS PEDAL AND EVERY LIGHT IN THE CAR BEGAN TO FLASH. I LET OFF THE PEDAL SEVERAL TIMES AND TRIED ACCELERATING AGAIN AND THIS DID NOT WORK. I PULLED OVER TO THE SIDE, PUT THE CAR IN PARK AND TURNED IT OFF. AFTER ABOUT 15 MINUTES OR SO OF TRYING THE CAR FINALLY STARTED. BUT THE CHECK ENGINE LIGHT WAS STILL ON AND SO WAS THE WARNING OF "EMIS... Read more
Incident date: Apr 5, 2019
WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOA... Read more
Incident date: Apr 5, 2019
WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOA... Read more
Incident date: Aug 11, 2019
ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.
Incident date: Aug 11, 2019
ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.
ACURA
MDX SPORT HYBRID
(2019) — SEAT BELTS
Aug 22, 2019
Incident date: May 20, 2019
THIS COMPLAINT IS AGAINST ALL AUTOMOBILES SOLD IN THE US. JUST LEASED A NEW ONE, AND THIS SEATBELT PROBLEM PERSISTS. I AM SOOOO TIRED OF IT. WOMEN SHOULD HAVE SAFE SEATBELTS, TOO. WOMEN (50% OF POPULATION) SHOULD BE PROVIDED JUST AS SAFE SEATBELTS AS MEN (50% OF POPULATION) ' BUT WE ARE NOT. WE ARE OF SHORTER STATURE, SO CURRENT SEATBELTS COME ACROSS OUR BODY AT A HIGHER ANGLE AND THEREFORE... Read more
Incident date: Aug 7, 2019
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TO... Read more
Incident date: Aug 7, 2019
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TO... Read more
Incident date: Aug 7, 2019
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TO... Read more
Incident date: Aug 5, 2019
VEHICLE WAS TRAVELING AT APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE ENGINE SUDDENLY REVVED TO THE REDLINE. A 'TRANSMISSION TOO HOT' NOTIFICATION CAME UP ON THE SPEEDOMETER DISPLAY. VEHICLE HAD NO POWER AND WAS UNABLE TO ACCELERATE. VEHICLE KEPT REVVING UNTIL IT WAS PULLED TO THE SIDE AND SHUT DOWN. AFTER THAT, WE WERE UNABLE TO START THE VEHICLE. CAR WAS TOWED TO A REPAIR SHOP AND WAS DIAGNOSED. ... Read more
Incident date: Aug 5, 2019
VEHICLE WAS TRAVELING AT APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE ENGINE SUDDENLY REVVED TO THE REDLINE. A 'TRANSMISSION TOO HOT' NOTIFICATION CAME UP ON THE SPEEDOMETER DISPLAY. VEHICLE HAD NO POWER AND WAS UNABLE TO ACCELERATE. VEHICLE KEPT REVVING UNTIL IT WAS PULLED TO THE SIDE AND SHUT DOWN. AFTER THAT, WE WERE UNABLE TO START THE VEHICLE. CAR WAS TOWED TO A REPAIR SHOP AND WAS DIAGNOSED. ... Read more
Incident date: Aug 5, 2019
VEHICLE WAS TRAVELING AT APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE ENGINE SUDDENLY REVVED TO THE REDLINE. A 'TRANSMISSION TOO HOT' NOTIFICATION CAME UP ON THE SPEEDOMETER DISPLAY. VEHICLE HAD NO POWER AND WAS UNABLE TO ACCELERATE. VEHICLE KEPT REVVING UNTIL IT WAS PULLED TO THE SIDE AND SHUT DOWN. AFTER THAT, WE WERE UNABLE TO START THE VEHICLE. CAR WAS TOWED TO A REPAIR SHOP AND WAS DIAGNOSED. ... Read more
Incident date: Aug 22, 2019
CHECK POWER STEERING LIGHT STARTED FLICKERING WHEN BRAKING AT STOP LIGHT ABOUT TO TURN LEFT. IT WAS A HARD TURN BUT WHEN I STARTED TO ACCELERATE IT WENT AWAY, THEN AT THE STOP LIGHT IT STARTED TO FLICKER ON AND OFF AGAIN. MAKING ANOTHER LEFT TURN IT INTERMITTENTLY WENT ON AND OFF. PRETTY MUCH SAME STORY AS EVERYONE ELSE REGARDING STEERING. LUCKILY I BOUGHT EXTENDED WARRANTY. MILES WERE ONLY 69,500... Read more
Incident date: Jul 23, 2019
UPON REMOVING MY FRONT RIGHT (PASSENGER SIDE) WHEEL TO CHECK MY BRAKE PADS, I NOTICED THE REAR PORTION OF THE SUB-FRAME (WHICH HOLDS UP THE ENGINE AND TRANSMISSION AS WELL AS THE STEERING RACK AND SWAY BAR) HAD RUSTED AWAY ALLOWING THE SWAY BAR TO COME COMPLETELY LOOSE ON THE RIGHT SIDE. I RESEARCHED THIS PROBLEM AND FOUND THAT MANY LATE 1990S AND EARLY 2000 HONDA/ACURA MODELS (PRIMARILY HONDA ACC... Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Aug 21, 2019
TAKATA RECALL. I HAVE RECEIVED ANY INFORMATION IN THIS RECALL. LOOKING OVER MY CREDIT REPORT AND IT TELLS ME THAT THERE ARE 2 RECALLS FOR THE AIRBAG INFLATORS FEBRUARY 22,2017 IN WHICH I DID NOT HAVE POSSESSION OF THE VEHICLE UNTIL 2018. THERE WAS ALSO A RECALL APRIL 19,2019 THAT I WAS UNAWARE OF. I HAVE NOT RECEIVED ANY INFORMATION PERTAINING TO THIS MATTER. ACCORDING TO CREDIT REPORT THERE HAVE... Read more
Incident date: Jun 1, 2010
I AM THE ORIGINAL OWNER, WITH AN ALWAYS GARAGED, 2004 ACURA TL THAT HAS ADHERED TO A STRICT DISCIPLINE OF MAINTENANCE. BUT, THE DASH HAS ACCUMULATED 'NUMEROUS' CRACKS FROM SIDE TO SIDE, WITH A 'PREVALENT' OUTLINE AROUND THE AIRBAG ON THE PASSENGER SIDE. EVERY TIME I HIT A BUMP IN THE ROAD, I HAVE NO IDEA WHETHER THE AIRBAG WILL DEPLOY. I'M SURE THERE ARE MANY, MANY DRIVERS LIKE MYSELF WITH THIS ... Read more
Incident date: Aug 26, 2018
WHENEVER THERE IS A HEAVY RAIN PRACTICALLY EVERY CODE FLASHES ON THE DASHBOARD. I'VE ALREADY HAD THE ACURA DEALER SUPPOSEDLY FIX THIS PROBLEM AT A COST OF $499.52, A YEAR AGO. IT HAPPENED AGAIN TWO WEEKS AGO AFTER A HEAVY RAINSTORM BUT THE NEXT DAY EVERYTHING WAS BACK TO NORMAL. HAPPENED AGAIN 2 DAYS AGO, AGAIN THERE WAS A HEAVY RAIN STORM. BASED ON ONLINE COMPLAINTS WATER SEEMS TO BE GETTING INT... Read more
Incident date: Aug 3, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER). THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT DALLAS ACURA (4801 LEMMON AVE, DALLAS, TX 75219, (214) 692-2872), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR REMAINED IL... Read more
Incident date: Aug 3, 2019
WHILE TRAVELING IN A STRAIGHT LINE AT 75 MPH IN THE FAR LEFT LANE OF AN 8-LANE INTERSTATE, THE HOOD SUDDENLY FEW OPEN AND CRASHED INTO THE WINDSHIELD. THE WINDSHIELD WAS OF COURSE SHATTERED. VISIBILITY WAS OF COURSE IMMEDIATELY AND DRAMATICALLY REDUCED. I BENT FORWARD AND TO THE RIGHT TO LOOK THROUGH THE SMALL SPACE IN THE CENTER OF THE WINDSHIELD UNDER THE HOOD. FORTUNATELY IT WAS A SUNNY MID-... Read more
Incident date: Aug 16, 2019
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGH... Read more