Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA CL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE FRONT DRIVER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT KEYE... Read more
Incident date: Dec 4, 2017
MY CAR MODEL IS ONE OF MANY HONDA VEHICLES RECALLED IN 2019. THE CAR WARNS ME ABOUT THE AIRBAG AND SEATBELT MALFUNCTIONS EACH TIME I START THE VEHICLE. I REPORTED TO ACURA BUT NO ANSWER TO MY CONCERNS AND I'M VERY FRUSTRATED DRIVING MY CAR KNOWING THE AIRBAG MAY NOT PROTECT ME DURING ACCIDENTS.
Incident date: Dec 4, 2017
MY CAR MODEL IS ONE OF MANY HONDA VEHICLES RECALLED IN 2019. THE CAR WARNS ME ABOUT THE AIRBAG AND SEATBELT MALFUNCTIONS EACH TIME I START THE VEHICLE. I REPORTED TO ACURA BUT NO ANSWER TO MY CONCERNS AND I'M VERY FRUSTRATED DRIVING MY CAR KNOWING THE AIRBAG MAY NOT PROTECT ME DURING ACCIDENTS.
Incident date: Apr 19, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE WITHIN 15-20 SECONDS AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO KING ACURA (1687 MONTGOMERY HWY, HOOVER, AL 35216) WHERE IT WAS DETERMINED THAT THE FAILURE WAS LINKED TO A DEFECTIVE BATTERY. THE... Read more
Incident date: Apr 15, 2020
THE NEAREST ACURA DEALERSHIP TO ME DOES NOT HAVE THE AIRBAG REPLACEMENT PART TO REPAIR MY RECALLED VEHICLE. THE ACURA DEALERSHIP HAS NO IDEA WHEN AN AIRBAG REPLACEMENT FOR THE VEHICLE WILL BE AVAILABLE TO COMPLETE THE RECALL.
Incident date: Jan 28, 2020
POWER STEERING PROBLEM. INSIDE PERMANENT PROBLEM. *TR
Incident date: Jan 28, 2020
POWER STEERING PROBLEM. INSIDE PERMANENT PROBLEM. *TR
Incident date: Jan 28, 2020
POWER STEERING PROBLEM. INSIDE PERMANENT PROBLEM. *TR
Incident date: Apr 7, 2019
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Mar 31, 2020
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM... Read more
Incident date: Mar 31, 2020
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM... Read more
Incident date: Mar 31, 2020
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM... Read more
Incident date: Apr 10, 2020
DRIVING ON FREEWAY, WARNING LIGHT AND BELL STARTED GOING OFF AND I HAD NO STEERING! STEERING WHEEL WAS COMPLETELY STIFF. SCARY! DEFINITELY GRATEFUL I DIDN'T WRECK
Incident date: Apr 10, 2020
ACURA OF CONCORD CA #251621 INFORMED IN A TELEPHONE CALL THAT THEY DO NOT INTEND TO REPAIR THE DRIVER FRONTAL AIRBAG MODULE WITHIN 60 DAYS OF MY APRIL 10 2020 REQUEST FOR A SERVICE APPOINTMENT. THE SAFETY OF THE DRIVER IS IN JEAPORDAY
Incident date: Apr 8, 2020
I WAS DRIVING 80 MPH ON THE HIGHWAY WHEN THE PASSENGER SIDE WINDSHIELD GARNISH FLEW OFF THE CAR. AFTER INSPECTION, IT APPEARS THE CLIPS THAT HOLD THE GARNISH ON WERE BROKEN.
Incident date: Nov 16, 2018
FROZEN BRAKES WHEN STARING THE CAR, THE FIRST PUMP ON THE BRAKE WORKS AS EXPECTED. THEN THE NEXT 3-5 PUMPS, THE PEDDLE DOES NOT GO DOWN AND HAS THUS THE CAR DOES NOT STOP. THIS USUALLY HAPPENS WHEN I GO TO WORK IN THE MORNING. BUT, IT HAS HAPPENED DURING THE AFTERNOON. BUT MOST MORNING, I CAN GUARANTEE IT WILL HAPPEN. IT'S USUALLY ON COLD MORNINGS (TEENS AND BELOW) BUT I'M SEEING IT NOW IN ... Read more
Incident date: Apr 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNED A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE FROM THE MEDIAN STRIP ANOTHER VEHICLE T-BONED THE PASSENGER SIDE OF HER VEHICLE, CAUSING THE VEHICLE TO COLLIDE WITH A PARKED VEHICLE. THE DRIVER'S FRONTAL AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S SIDE FRONTAL AIR BAG DID DEPLOY. THE CONTACT SUSTAINED A CUT ON HER FOREARM THAT DID NOT REQUIRE ... Read more
Crash
1 injured
Incident date: Mar 29, 2020
MY 2019 ACURA RDX EXPERIENCED A TOTAL, UNEXPECTED LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS A TRUCK ON A 2 LANE HIGHWAY. ALL PROPULSIVE POWER SUDDENLY DISAPPEARED JUST AS I EXPECTED THE TURBOCHARGER TO KICK IN FOR SAFE PASSING. I FIRMLY DEPRESSED THE ACCELERATOR A COUPLE TIMES WITH ZERO RESPONSE FROM THE ENGINE. THIS WAS ACCOMPANIED BY A SENSE OF THE ENGINE MISFIRING. MY BELIEF IS THAT THI... Read more
Incident date: Nov 23, 2019
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED... Read more
Incident date: Nov 23, 2019
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED... Read more
Incident date: Nov 23, 2019
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED... Read more
Incident date: Mar 14, 2020
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE ... Read more
Crash
Incident date: Mar 14, 2020
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE ... Read more
Crash
Incident date: Mar 26, 2020
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESIT... Read more
Incident date: Mar 26, 2020
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESIT... Read more
Incident date: Mar 26, 2020
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESIT... Read more
Incident date: Jan 17, 2020
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GETTLE ACURA LO... Read more
Incident date: Oct 20, 2018
DOORS LOCK WHEN INSIDE, SITTING STATIONARY, AND CAN'T GET THEM TO UNLOCK FROM DRIVERS POSITION. PASSENGER MAY NEED TO GET OUT TO USE KEY TO UNLOCK FROM OUTSIDE.
Incident date: Feb 27, 2020
WINDSHIELD WIPER DOESN'T WORK, ELECTRONIC STEERING FAILED
Fire
Incident date: Feb 27, 2020
WINDSHIELD WIPER DOESN'T WORK, ELECTRONIC STEERING FAILED
Fire
Incident date: Mar 5, 2020
MY VEHICLE STARTED TO BURN A LOT OF OIL I TOOK IT TO ACURA AND THEY TOLD ME IT WAS INDEED BURNING A LOT OF OIL AND THAT THERE IS A RECALL FROM ACURA, BUT BECAUSE THERE ARE 215,000 MILES ON MY CAR THEY ARE NOT WANTING TO COVER IT. EVEN THOUGH I WAS NEVER TOLD OF THE RECALL AND BECAUSE OF A MECHANICAL ISSUE ON THEIR PART I SHOULD NOT BE RESPONSIBLE FOR THE COST. IT'S NOT FAIR AT ALL.
Incident date: Feb 24, 2020
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ACURA OF PEORIA DEALER LOCATED AT (9190 W. BELL RD, PEORIA, AZ, 85382) WHERE THE TECHNICIAN CONFIRMED THAT AIR BAG WARNING WAS ILLUMINATED HOWEVER, IT WAS CONFIRMED THAT THE PARTS WER... Read more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACURA OF ESCONDIDO LOCATED AT (1502 AUTO PARK WAY, ESCONDIDO CA) WAS CONTACTED AND CONFIRMED THA... Read more
Incident date: Jun 11, 2016
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
Incident date: Jun 11, 2016
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
Incident date: Jun 11, 2016
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
Incident date: Feb 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE MANUFACTURER NOR THE ... Read more
Incident date: Mar 23, 2020
MY CAR NEEDS THE NHTSA RECALL 20V-026, DRIVERS AIRBAG INFLATOR REPLACEMENT. AS OF TODAY, MARCH 23, 2020, PARTS ARE NOT AVAILABLE TO CORRECT THIS SAFETY DEFECT. THE RECALL NOTICE FROM ACURA STATES "THE AIRBAG INFLATOR COULD ALSO RUPTURE DURING DEPLOYMENT, WITH METAL FRAGMENTS POSSIBLY STRIKING THE DRIVER OR PASSENGERS, INCREASING THE RISK OF SERIOUS INJURY OR DEATH." I AM AFRAID TO DRIVE THIS VEHIC... Read more
Incident date: Mar 22, 2020
I'VE HAD A RECURRING PROBLEM WITH OIL BURNING THROUGH AT A MUCH FASTER RATE THAN EXPECTED. FOR EXAMPLE, IN THE LAST TWO MONTHS SINCE MY LAST OIL CHANGE WITH AN ACURA SERVICE/REPAIR CENTER, THE OIL INDICATOR LIGHT HAS COME ON REPEATEDLY. ALSO, THE 'CHECK EMISSIONS SYSTEM' HAS ALSO DISPLAYED AFTER DRIVING ON THE FREEWAY. IT SMELLED LIKED SOMETHING WAS BURNING IN THE ENGINE. I CHECKED THE OIL ON... Read more
Incident date: Mar 1, 2020
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS... Read more
Fire
Incident date: Mar 1, 2020
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS... Read more
Fire
Incident date: Mar 1, 2020
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS... Read more
Fire
Incident date: Mar 20, 2020
A RECALL WAS ISSUED SEVERAL MONTHS AGO FOR MY AIRBAGS. THE PARTS ARE NOT AVAILABLE AND I HAVE YET TO RECEIVE NOTIFICATION OF THE RECALL FROM ACURA (I FOUND OUT ON THE WEB). PREVIOUSLY, I HAD CONTACTED ACURA BY MAIL AND WAS TOLD OVER THE PHONE THAT I WOULD HAVE TO PAY FOR MY AIRBAGS TO BE FIXED WHEN THE FIRST TAKATA RECALLS HAPPENED IN 2016). MY CAR IS WITHOUT A DOUBT UNSAFE TO DRIVE. I'VE ATTAC... Read more
Incident date: Mar 19, 2020
DRIVING TO WORK 3/19/20 AT 7:15AM. THE SUNROOF SHATTERED. THE SHADE WAS OPEN AND GLASS SHARDS COVERED MY WIFE AND THE INSIDE OF THE CAR. THERE WERE NO VEHICLES WITHIN A 1/4 MILE. THERE WERE NO BRIDGES SHE DROVE UNDER WITHIN A MILE. I CALLED AND SPOKE TO THE LOCAL ACURA DEALERSHIP ASKING IF THERE WAS A CAMPAIGN OR RECALL OR IF THIS WAS A KNOWN ISSUE. I WAS TOLD TO CONTACT A COLLISION C... Read more
Incident date: Mar 10, 2020
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULD APPLY BRAKES SECONDS BEFORE THE VSA LIGHT AND TRIANGLE LIGHT SHOWS UP. BOTH LIGHTS WILL STAY ON UNTIL THE ENGINE IS SHUT OFF AND RESTARTED. THIS HAS OCCURRED NUMEROUS TIMES AND GETTING LOUDER AND THE BRAKING MUCH MORE PRONOUNCED. IF ROADS ARE SLIPPERY THE VEHICLE WOULD SKID. DEALER FIRST BLAMED IT ON SOME SENSOR FLUID. AFTER SPENDING OVER $400 TH... Read more
Incident date: Mar 6, 2020
WHILE DRIVING STRAIGHT OR TURNING LEFT OR RIGHT, OCCASIONALLY THE CAR WILL FAIL TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. THE ENGINE APPEARS TO GO TO AN IDLE SPEED FOR 1-2 SECONDS AND THEN THE CAR ACCELERATES. THIS HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER MULTIPLE TIMES BUT THEY (AND ACURA) ARE UNABLE OR UNWILLING TO FIX THIS PROBLEM. I HAVE SENT THEM VIDEO OF THE TACHOMETER DROPPI... Read more
Incident date: Mar 6, 2020
WHILE DRIVING STRAIGHT OR TURNING LEFT OR RIGHT, OCCASIONALLY THE CAR WILL FAIL TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. THE ENGINE APPEARS TO GO TO AN IDLE SPEED FOR 1-2 SECONDS AND THEN THE CAR ACCELERATES. THIS HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER MULTIPLE TIMES BUT THEY (AND ACURA) ARE UNABLE OR UNWILLING TO FIX THIS PROBLEM. I HAVE SENT THEM VIDEO OF THE TACHOMETER DROPPI... Read more
Incident date: Mar 15, 2020
WE WERE DRIVING 70MPH ON THE INTERSTATE I10 HEADED TO NEW ORLEANS WHEN OUR VEHICLE SUDDENLY AND WITHOUT WARNING LOST ACCELERATION THE DASHBOARD LITE UP LIKE A CHRISTMAS TREE TELLING ME TO PULL OVER IMMEDIATELY AND THEN ELECTRIC PARKING BRAKE ERROR, TRANSMISSION ERROR AND AN EMISSIONS ERROR ALL AT ONCE. THIS WAS A VERY DANGEROUS INCIDENT AND WE SOMEHOW MANAGED TO GET TO THE SMALL SIDE OF THE ROAD O... Read more
Incident date: Mar 16, 2020
THE HALOGEN HEADLIGHTS (LOW BEAMS) ON THE BASE DEGRADE TO THE POINT THAT THEY ARE NOT BRIGHT ENOUGH FOR NIGHTTIME DRIVING. EVEN HIGH BEAMS ARE BARELY EFFECTIVE. REPLACING BULBS DOES NOT RESOLVE THE ISSUE.
Incident date: Nov 11, 2016
I DISCOVERED SEVERE FRAME RUST UNDER MY REAR BUMPER COVER. LARGE CHUNKS OF RUSTED METAL ARE EASILY PULLED OFF BY HAND. I'M CONCERNED ABOUT THE ABILITY OF THE BUMPER/FRAME TO PREVENT SERIOUS INJURY TO MY FAMILY IN THE EVENT OF A REAR COLLISION. THE PICTURES I'VE SUBMITTED ARE AT LEAST THREE YEARS OLD. I SUSPECT THE SITUATION HAS DETERIORATED SINCE THEN. THESE WERE THE PICS I SUBMITTED TO ACURA AT T... Read more