Showing 16,985 complaints for ACURA
Incident date: Feb 27, 2017
PASSENGER AIRBAG DEPLOYING BY ITSELF AND CAUSING DASHBOARD TO CRACK
Incident date: Jul 11, 2019
DRIVING ON INTERSTATE FOR 8 MIN AT 70 MPH ON A 70 DEGREE MORNING WHEN I LOST POWER TO THE ENGINE. LUCKILY, I WAS ABLE TO PULL OVER TO THE SHOULDER. MY CERTIFIED MECHANIC DIAGNOSED THE ENGINE LOST ALL COMPRESSION. THE CAR HAS 98,000 MI. I CALLED ACURA CLIENT SERVICES AND THEY STATED IT HAD TO BE DIAGNOSED BY ACURA DEALER. THE DEALER STATED IT WAS A BLOWN ENGINE AND THEY HAVE NO IDEA HOW IT HAPPENED
... . I CALLED ACURA AGAIN AND THEY STATED THERE WAS NOTHING THEY COULD DO. I STATED SOMETHING UNUSUAL HAS HAPPENED AND IT SHOULD BE RESEARCHED TO UNDERSTAND WHY. ENGINES SHOULDN'T JUST FAIL. ACURA STATED THE VEHICLE IS OUT OF WARRANTY AND THE CUSTOMER WOULD HAVE TO PAY FOR THE DIAGNOSIS BEFORE THEY WOULD REVIEW THE CLAIM. I PAID THE DEALER TO TEST. THE DEALER FILLED THE SYSTEM WITH FLUIDS AND SET THE VEHICLE OUTSIDE. HE CHECKED FOR LEAKS EVERY FEW HOURS. I TOLD HIM IT WAS A SLOW LEAK AND HE HAD TO MONITOR IT CLOSELY. THE DEALER STATED HE COULDN'T FIND ANY ISSUE. I CALLED ACURA AND TOLD THEM THE TEST WAS NOT CONDUCTED PROPERLY. ACURA STATED THE DEALER CAN'T FIND THE ISSUE AND NO MORE INVESTIGATION CAN BE DONE. I ASKED ACURA WHY THEY ARE NOT HAVING THEIR FIELD TEAM REVIEW THIS INCIDENT. ACURA STATES IT'S A CUSTOMER ISSUE NOT AN ACURA ISSUE. WITHOUT CONDUCTING THE PROPER TESTING & DIAGNOSIS THAT CONCLUSION CANNOT BE MADE. ACURA REFUSES TO AUTHORIZE THE DEALER TO INVESTIGATE THE DEFECT PROPERLY. ACURA REFUSES TO HAVE THEIR FIELD TECHNICIANS, WARRANTY GROUP, AND SUPPLIER REVIEW THE DEFECT, ASKS THE CUSTOMER TO PAY TO DIAGNOSE THE PROBLEM. ACURA'S POLICY TO NOT REVIEW MAJOR FIELD ISSUES WITH THEIR VEHICLES OUTSIDE OF WARRANTY IS A DANGEROUS POSITION ESPECIALLY WHEN IT IS A MAJOR SAFETY ISSUE WITH A BLOWN ENGINE. ACURA'S CORPORATE STRATEGY TO SUPPRESS AN INVESTIGATION UNTIL A MAJOR INCIDENT HAPPENS CREATES A POTENTIAL RISKY PRODUCT LIABILITY WITH ALL THEIR CUSTOMERS.Read more
Incident date: Aug 13, 2019
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE
... AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.Read more
Incident date: Aug 13, 2019
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE
... AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.Read more
Incident date: Sep 17, 2019
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
Incident date: Sep 17, 2019
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
Incident date: Sep 15, 2019
VEHICLE TURNS ITSELF OFF AFTER BACKING IN AND SITTING IDLE FOR 30 - 60 SECONDS
Incident date: Sep 15, 2019
VEHICLE TURNS ITSELF OFF AFTER BACKING IN AND SITTING IDLE FOR 30 - 60 SECONDS
Incident date: Aug 2, 2019
ACURA TSX 2006 6SPEED OCCASIONALLYCAR AT LOW SPEEDOR WAIT TRAFFIC LIGHTPROMPT LOW VOLTAGECAR POWER OFF AND RESTARTAT BEFORE CAR POWER FAILURE 5 MINUTESYOU CAN HEAR IN THE AUDIO SPEAKER OUTGOING ELECTRIC CURRENT SOUNDTHEN VEHICLE SHUTDOWN 1 SECONDINSTANT RETURN TO NORMALHOW TO SOLVE HELP PLEASE THANK YOU
Crash
Incident date: Aug 2, 2019
ACURA TSX 2006 6SPEED OCCASIONALLYCAR AT LOW SPEEDOR WAIT TRAFFIC LIGHTPROMPT LOW VOLTAGECAR POWER OFF AND RESTARTAT BEFORE CAR POWER FAILURE 5 MINUTESYOU CAN HEAR IN THE AUDIO SPEAKER OUTGOING ELECTRIC CURRENT SOUNDTHEN VEHICLE SHUTDOWN 1 SECONDINSTANT RETURN TO NORMALHOW TO SOLVE HELP PLEASE THANK YOU
Crash
Incident date: Aug 2, 2019
ACURA TSX 2006 6SPEED OCCASIONALLYCAR AT LOW SPEEDOR WAIT TRAFFIC LIGHTPROMPT LOW VOLTAGECAR POWER OFF AND RESTARTAT BEFORE CAR POWER FAILURE 5 MINUTESYOU CAN HEAR IN THE AUDIO SPEAKER OUTGOING ELECTRIC CURRENT SOUNDTHEN VEHICLE SHUTDOWN 1 SECONDINSTANT RETURN TO NORMALHOW TO SOLVE HELP PLEASE THANK YOU
Crash
Incident date: Aug 31, 2019
AT TIMES, EVEN WHILE DRIVING, THE PASSENGER AIRBAG "OFF LIGHT" STAYS ON WHEN A PASSENGER IS THE FRONT PASSENGER SEAT, I HAVE TAKEN THE ACURA RDX TO THE DEALER 4 TIMES AND IT HAS NOT BEEN FIXED. IT HAPPENS REGULARLY WHEN MY WIFE IS THE PASSENGER, SHE WEIGHS 110 POUNDS. IN THE ACURA OWNER'S GUIDE IT SAYS THE SENSOR DETECTOR SHOULD TURN OFF THE "AIRBAG OFF" INDICATOR WHEN IT DETECTS SOMEONE OVER
... 65 POUNDS. THE ONLY WAY TO GET THE "AIRBAG OFF" LIGHT OFF IS TO TURN THE ENGINE OFF AND RESTART THE CAR. THIS IS A MAJOR SAFETY ISSUE SINCE THE PASSENGER WILL NOT BE PROTECTED WHEN THE "AIRBAG OFF" IS INDICATED. WE HAVE PROVIDED THE DEALER WITH VIDEOS OF THIS HAPPENING.Read more
Incident date: Sep 15, 2017
WHILE DRIVING AND TURNING LEFT OR RIGHT THE CAR FEELS LIKE THE BACKEND IS COMING AROUND TO THE FRONT OF CAR, THEN I HAVE TO HOLD THE STEERING WHILE TIGHT BECAUSE IT FEELS LIKE I'M GONNA LOOSE CONTROL OF THE CAR THEN IT'LL STRAIGHTEN BACK UP. I CAN BE DRIVING ON THE STREETS OR ON THE HIGHWAY THE SAME THING. AND SINCE I'VE HAD THE CAR IT HAS HAD A ROARING NOISE IN THE REAR END AND I HAVE BOUGHT NEW
... TIRES AND EVERY SHOP I HAVE TAKEN IT TO THEY SAY IT'S THE TIRES BUT I KNOW THAT'S NOT SO.Read more
Incident date: Sep 15, 2017
WHILE DRIVING AND TURNING LEFT OR RIGHT THE CAR FEELS LIKE THE BACKEND IS COMING AROUND TO THE FRONT OF CAR, THEN I HAVE TO HOLD THE STEERING WHILE TIGHT BECAUSE IT FEELS LIKE I'M GONNA LOOSE CONTROL OF THE CAR THEN IT'LL STRAIGHTEN BACK UP. I CAN BE DRIVING ON THE STREETS OR ON THE HIGHWAY THE SAME THING. AND SINCE I'VE HAD THE CAR IT HAS HAD A ROARING NOISE IN THE REAR END AND I HAVE BOUGHT NEW
... TIRES AND EVERY SHOP I HAVE TAKEN IT TO THEY SAY IT'S THE TIRES BUT I KNOW THAT'S NOT SO.Read more
Incident date: Sep 11, 2019
ON SEPT 11 2019 MY MECHANIC NOTIFIED ME OF A PROBLEM WITH MY 2011 ACURA MDX. HE SAID IT WAS EXCESSIVELY BURNING OIL. HE SAID TO CONTACT ACURA/HONDA BECAUSE THEY IDENTIFIED IT AS A PROBLEM WITH SOME OF THEIR CARS. I CALLED THAT SAME DAY AND WAS TOLD THAT YES, THERE IS A DEFECT IN MY MAKE AND MODEL CAR AND THAT HAD ISSUED A WARRANTY TO COVER THE REPAIRS, BUT UNFORTUNATELY, BECAUSE I WAS 11 DAYS T
... OO LATE, THEY WOULD NOT FIX THE CAR. I HAVE ASKED FOR AN EXTENSION TO AT LEAST GET THE OIL CONSUMPTION TEST DONE (THAT I WOULD PAY FOR) TO SEE IF MY CAR HAS THE DEFECT. THEY SAID THAT I AM FREE TO GET THE TEST DONE ON MY OWN AND EVEN IF THE CAR IS DEFECTIVE THEY WILL NOT FIX IT. ALL I AM ASKING IS FOR THEM TO FIX THE DEFECTIVE CAR. I NEVER RECEIVED THE LETTER AND THEY CANNOT VERIFY WHETHER THEY SENT IT TO ME.Read more
Incident date: Sep 13, 2019
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING BETWEEN 30 AND 40 MPH, THE REAR OF THE VEHICLE FISHTAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT TURN IN THE DIRECTION OF THE STEERING WHEEL. THE VEHICLE WAS CURRENTLY AT CLASSIC ACURA (1000 I-10 FRONTAGE RD, BEAUMONT, TX 77702, (409) 898-8001) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE
... OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. *JSRead more
Incident date: Jan 13, 2019
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, TH
... E FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TRRead more
Fire
Incident date: Jan 13, 2019
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, TH
... E FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TRRead more
Fire
Incident date: Sep 8, 2019
WHILE DRIVING I NOTICED MY CAR COMPLETELY LOST ALL OF ITS POWER STEERING IN ONE SHOT WITHOUT WARNING. THIS LEADS TO VERY STIFF DRIVING EXPERIENCE AND WHEN I BROUGHT IT TOO THE MECHANIC HE SAID IT WOULD BE A SUBSTANTIAL AMOUNT OF MONEY TO FIX, BECAUSE OF THIS I GOOGLED AND NOTICED MANY OTHER ACURA TSX'S HAVE THIS ISSUE. I APPLIED POWER STEERING FLUID IN HOPE OF THAT HELPING OUT BUT IT JUST LEAKED
... OUT.Read more
Incident date: Sep 12, 2019
I GOT CHECK POWER STEERING SYSTEM INDICATOR ON AND POWER STEERING JAMMED , CANNOT TURN. THIS HAPPENED ALL OF SUDDEN, FORTUNATELY IT HAPPENED WHILE DRIVING BACK HOME ON DRIVEWAY. CAR HAS 75K MILES, NEVER HEARD FOR SUCH THING, BAD QUALITY FROM ACURA.
Incident date: Sep 2, 2019
PAWS REAR WHEEL STEERING ABRUPTLY TURNS REAR WHEELS WHEN CAR IS GOING STRAIGHT. USUALLY AFTER A TURN. THIS HAS HAPPENED MULTIPLE TIMES WHEN DRIVING AT MODERATE SPEEDS OVER THE LAST YEAR OR SO. DEALER UNABLE TO DIAGNOSE PROBLEM BUT INSTALLED NEW STEERING SOFTWARE THAT DID NOT FIX PROBLEM. CAR IS OUT OF WARRANTY AND ONLY DEALER SOLUTION IS TO REPLACE THE REAR STEERING ACTUATORS FOR APPROX. $4K B
... UT CAN'T BE SURE THIS WILL FIX THE ISSUE. SINCE CAR IS OUT OF WARRANTY, I WOULD HAVE TO PAY. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE AND CONSUMERS ARE NOT BEING TREATED FAIRLY BY ACURA. IN MY OPINION, THIS IS AN UNSAFE VEHICLE AND SHOULD BE RECALLED. IF UNSTABLE ABRUPT STEERING OF THE REAR WHEELS WERE TO OCCUR AT HIGH SPEED IN TRAFFIC OR ALONG WINDING 2 LANE ROADS, SOMEONE COULD BE SERIOUSLY INJURED OR KILLED.Read more
Incident date: Jul 1, 2019
SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THA
... T MAKES CLICKING NOISES.Read more
Incident date: Jul 1, 2019
SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THA
... T MAKES CLICKING NOISES.Read more
Incident date: Sep 10, 2019
TL* THE CONTACT OWNS A 2002 ACURA CL. WHEN THE VEHICLE WAS STARTED, THE "SRS" WARNING INDICATOR ILLUMINATED AND REMAINED LIT ALL DAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH GOODSON ACURA OF DALLAS (4801 LEMMON AVE, DALLAS, TX 75219) FOR SEPTEMBER 11, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.
... THE APPROXIMATE FAILURE MILEAGE WAS 140,000.Read more
Incident date: Sep 10, 2019
TL* THE CONTACT OWNS A 2002 ACURA CL. WHEN THE VEHICLE WAS STARTED, THE "SRS" WARNING INDICATOR ILLUMINATED AND REMAINED LIT ALL DAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH GOODSON ACURA OF DALLAS (4801 LEMMON AVE, DALLAS, TX 75219) FOR SEPTEMBER 11, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.
... THE APPROXIMATE FAILURE MILEAGE WAS 140,000.Read more
Incident date: Aug 31, 2019
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED D
... EALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.Read more
Incident date: Aug 31, 2019
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED D
... EALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.Read more
Incident date: Aug 31, 2019
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED D
... EALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.Read more
Incident date: Sep 8, 2019
FRONT PASSENGER SIDE WINDOW REGULATOR FAILURE AFTER JUST 2 YEARS OF SERVICE
Incident date: Sep 4, 2019
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
Incident date: Sep 4, 2019
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
Incident date: Sep 4, 2019
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
Incident date: Apr 1, 2019
PROLONGED HIGH UNDER-HOOD TEMPERATURES CAUSING THE POWER STEERING HOSE TO DETERIORATE PREMATURELY CAUSING THE HOSE TO CRACK AND LEAK POWER STEERING FLUID. MECHANIC IS SAYING THIS IS COMMON ON ACURA.
Incident date: Sep 2, 2019
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTA
... RTED AND TRIED TO RE-ENGAGE IN DRIVE TO SEE IF IT RESET ITSELF AS IT HAS DONE IN THE PAST JUST 7 WEEKS PRIOR, HOWEVER IT JUST REVVED UP. I CALLED ROAD SIDE ASSISTANCE AND HAD IT TOWED TO NEAREST DEALER AN HOUR AWAY AS AGAIN THE MECHANICAL BREAK DOWN OCCURRED WHILE I WAS TRAVELING IN BETWEEN CITIES. THE NEXT MORNING, THE DEALER WAS ABLE TO RETRIEVE THE ERROR CODES AND SAID THAT THE TRANSMISSION NEEDED ANOTHER SOFTWARE UPDATE TO REPAIR THE ISSUE, THE COMPUTER WAS RESET . WHILE DRIVING HOME THE TRANSMISSION BECAME JUMPY AGAIN AROUND 3RD GEAR. I CONTACTED MY LOCAL DEALERSHIP AND MADE THEM AWARE OF MY SAFETY CONCERNS FOR THE CAR AS AGAIN, MY ENTIRE FAMILY (HUSBAND, KIDS AND DOGS) WERE IN THE CAR AND FELT AS IF THIS COULD HAVE RESULTED IN HORRIBLE ACCIDENT HAD I NOT SAFELY NAVIGATED OFF OF THE INTERSTATE WHILE AT SUCH A HIGH SPEED WITH HEAVY HOLIDAY TRAFFIC. THIS ERROR HAS DISPLAYED FOR TIMES AND EACH TIME THERE WAS A DIFFERENT SOLUTION TO THE PROBLEM BESIDES HAVING 2 TRANSMISSION UPDATES, BAD BATTERY CELL AND REPLACED PUSH BUTTON GEAR ASSEMBLY. I HAVE DOCUMENTED ALL INCIDENTS AND REPORTED TO DEALERSHIP AS WELL AS ACURA CORPORATE. I CURRENTLY HAVE APPOINTMENT FOR NEXT WEEK SO THAT THEIR SERVICE ADVISER CAN TRY AND REPLICATE THIS INTERMITTENT PROBLEM TO DETERMINE WHAT THE ERROR IS. I'VE MADE THEM AWARE THAT THIS IS A DANGEROUS MECHANICAL ISSUE THAT NOT ONLY PUTS ME AND MY PASSENGERS IN DANGER BUT POSSIBLY OTHER CARS, BUT WAS ASSURED I DO NOT NEED A RENTAL UNTIL IT CAN BE SEEN AGAIN.Read more
Incident date: Sep 2, 2019
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTA
... RTED AND TRIED TO RE-ENGAGE IN DRIVE TO SEE IF IT RESET ITSELF AS IT HAS DONE IN THE PAST JUST 7 WEEKS PRIOR, HOWEVER IT JUST REVVED UP. I CALLED ROAD SIDE ASSISTANCE AND HAD IT TOWED TO NEAREST DEALER AN HOUR AWAY AS AGAIN THE MECHANICAL BREAK DOWN OCCURRED WHILE I WAS TRAVELING IN BETWEEN CITIES. THE NEXT MORNING, THE DEALER WAS ABLE TO RETRIEVE THE ERROR CODES AND SAID THAT THE TRANSMISSION NEEDED ANOTHER SOFTWARE UPDATE TO REPAIR THE ISSUE, THE COMPUTER WAS RESET . WHILE DRIVING HOME THE TRANSMISSION BECAME JUMPY AGAIN AROUND 3RD GEAR. I CONTACTED MY LOCAL DEALERSHIP AND MADE THEM AWARE OF MY SAFETY CONCERNS FOR THE CAR AS AGAIN, MY ENTIRE FAMILY (HUSBAND, KIDS AND DOGS) WERE IN THE CAR AND FELT AS IF THIS COULD HAVE RESULTED IN HORRIBLE ACCIDENT HAD I NOT SAFELY NAVIGATED OFF OF THE INTERSTATE WHILE AT SUCH A HIGH SPEED WITH HEAVY HOLIDAY TRAFFIC. THIS ERROR HAS DISPLAYED FOR TIMES AND EACH TIME THERE WAS A DIFFERENT SOLUTION TO THE PROBLEM BESIDES HAVING 2 TRANSMISSION UPDATES, BAD BATTERY CELL AND REPLACED PUSH BUTTON GEAR ASSEMBLY. I HAVE DOCUMENTED ALL INCIDENTS AND REPORTED TO DEALERSHIP AS WELL AS ACURA CORPORATE. I CURRENTLY HAVE APPOINTMENT FOR NEXT WEEK SO THAT THEIR SERVICE ADVISER CAN TRY AND REPLICATE THIS INTERMITTENT PROBLEM TO DETERMINE WHAT THE ERROR IS. I'VE MADE THEM AWARE THAT THIS IS A DANGEROUS MECHANICAL ISSUE THAT NOT ONLY PUTS ME AND MY PASSENGERS IN DANGER BUT POSSIBLY OTHER CARS, BUT WAS ASSURED I DO NOT NEED A RENTAL UNTIL IT CAN BE SEEN AGAIN.Read more
Incident date: Sep 2, 2019
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTA
... RTED AND TRIED TO RE-ENGAGE IN DRIVE TO SEE IF IT RESET ITSELF AS IT HAS DONE IN THE PAST JUST 7 WEEKS PRIOR, HOWEVER IT JUST REVVED UP. I CALLED ROAD SIDE ASSISTANCE AND HAD IT TOWED TO NEAREST DEALER AN HOUR AWAY AS AGAIN THE MECHANICAL BREAK DOWN OCCURRED WHILE I WAS TRAVELING IN BETWEEN CITIES. THE NEXT MORNING, THE DEALER WAS ABLE TO RETRIEVE THE ERROR CODES AND SAID THAT THE TRANSMISSION NEEDED ANOTHER SOFTWARE UPDATE TO REPAIR THE ISSUE, THE COMPUTER WAS RESET . WHILE DRIVING HOME THE TRANSMISSION BECAME JUMPY AGAIN AROUND 3RD GEAR. I CONTACTED MY LOCAL DEALERSHIP AND MADE THEM AWARE OF MY SAFETY CONCERNS FOR THE CAR AS AGAIN, MY ENTIRE FAMILY (HUSBAND, KIDS AND DOGS) WERE IN THE CAR AND FELT AS IF THIS COULD HAVE RESULTED IN HORRIBLE ACCIDENT HAD I NOT SAFELY NAVIGATED OFF OF THE INTERSTATE WHILE AT SUCH A HIGH SPEED WITH HEAVY HOLIDAY TRAFFIC. THIS ERROR HAS DISPLAYED FOR TIMES AND EACH TIME THERE WAS A DIFFERENT SOLUTION TO THE PROBLEM BESIDES HAVING 2 TRANSMISSION UPDATES, BAD BATTERY CELL AND REPLACED PUSH BUTTON GEAR ASSEMBLY. I HAVE DOCUMENTED ALL INCIDENTS AND REPORTED TO DEALERSHIP AS WELL AS ACURA CORPORATE. I CURRENTLY HAVE APPOINTMENT FOR NEXT WEEK SO THAT THEIR SERVICE ADVISER CAN TRY AND REPLICATE THIS INTERMITTENT PROBLEM TO DETERMINE WHAT THE ERROR IS. I'VE MADE THEM AWARE THAT THIS IS A DANGEROUS MECHANICAL ISSUE THAT NOT ONLY PUTS ME AND MY PASSENGERS IN DANGER BUT POSSIBLY OTHER CARS, BUT WAS ASSURED I DO NOT NEED A RENTAL UNTIL IT CAN BE SEEN AGAIN.Read more
Incident date: Aug 22, 2019
WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!
Incident date: Aug 22, 2019
WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!
Incident date: Sep 2, 2019
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT
... I HAVE GOOD BATTER LIFE.Read more
Incident date: Sep 2, 2019
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT
... I HAVE GOOD BATTER LIFE.Read more
Incident date: Sep 2, 2019
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT
... I HAVE GOOD BATTER LIFE.Read more
Incident date: Aug 28, 2019
VEHICLE ANTI COLLISION ACTIVATED ON STRAIGHT CITY STREET AT APPROX 35 MPH WHEN OTHER VEHICLE HAD MADE RIGHT TURN AND WAS NO LONGER IN COLLISION PATH. BRAKES AUTOMATICALLY APPLIED TO DEAD STOP, CAUSING FOLLOWING VEHICLE TO TAKE EVASIVE ACTION.
Incident date: Mar 19, 2015
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
Incident date: Mar 19, 2015
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
Incident date: Mar 19, 2015
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
Incident date: Oct 23, 2018
BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.
Incident date: Oct 23, 2018
BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.
Incident date: Jul 15, 2019
DASHBOARD CRACKS: POTENTIAL DANGER OF AIRBAG FAILURE OVER THE LAST FEW YEARS, MY CAR HAS DEVELOPED SEVERAL CRACKS IN THE DASHBOARD. OF PARTICULAR CONCERN IS A LARGE CRACK WHICH JUST RECENTLY APPEARED ALONG THE LEFT SIDE OF THE FRONT PASSENGER AIRBAG UNIT. (SEE PHOTOS) I AM VERY CONCERNED THAT THE CRACKS CAN ALLOW MOISTURE OR CONDENSATION TO ENTER THE AIRBAG UNIT, POSSIBLY CAUSING IT FA
... IL, DEPLOY PREMATURELY, OR NOT PROPERLY DEPLOY IN A CRASH SITUATION. ALTHOUGH THE DASHBOARD CRACKS ARE SEEMINGLY COSMETIC, ITS POTENTIAL TO CREATE A SEVERE SAFETY ISSUE IS OF GREAT CONCERN. ESPECIALLY IN LIGHT OF THE TAKATA RECALL FOR AIRBAGS, I HOPE THAT THE MANUFACTURER CAN HELP REPAIR OR REPLACE THESE FAULTY DASHBOARDS WITH A QUALITY MATERIAL THAT WILL NOT DEGRADE IN SUCH A MANNER.Read more
Incident date: Jul 15, 2019
DASHBOARD CRACKS: POTENTIAL DANGER OF AIRBAG FAILURE OVER THE LAST FEW YEARS, MY CAR HAS DEVELOPED SEVERAL CRACKS IN THE DASHBOARD. OF PARTICULAR CONCERN IS A LARGE CRACK WHICH JUST RECENTLY APPEARED ALONG THE LEFT SIDE OF THE FRONT PASSENGER AIRBAG UNIT. (SEE PHOTOS) I AM VERY CONCERNED THAT THE CRACKS CAN ALLOW MOISTURE OR CONDENSATION TO ENTER THE AIRBAG UNIT, POSSIBLY CAUSING IT FA
... IL, DEPLOY PREMATURELY, OR NOT PROPERLY DEPLOY IN A CRASH SITUATION. ALTHOUGH THE DASHBOARD CRACKS ARE SEEMINGLY COSMETIC, ITS POTENTIAL TO CREATE A SEVERE SAFETY ISSUE IS OF GREAT CONCERN. ESPECIALLY IN LIGHT OF THE TAKATA RECALL FOR AIRBAGS, I HOPE THAT THE MANUFACTURER CAN HELP REPAIR OR REPLACE THESE FAULTY DASHBOARDS WITH A QUALITY MATERIAL THAT WILL NOT DEGRADE IN SUCH A MANNER.Read more
Incident date: Aug 2, 2019
THE ACURA'S INFO-MOBILITY/APPLE CAR PLAY STOPS WORKING. MAKING THE HANDS FREE FEATURE TO THIS CAR INOPERABLE. THE RADIO AND GPS FEATURES AS WELL AS THE BLUETOOTH AND APPLE CAR PLAY ALL STOP WORKING AND OR FREEZE AFTER A FEW MINUTES.