Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Sep 20, 2017
VEHICLE TRANSMISSION PULSUATING REV NEVER DRIVES SMOOTH .TRANSMISSION REQUIRES FLUSH EVERY TWO TO THREE MONTHS
Incident date: Mar 31, 2016
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9U... Read more
Incident date: Mar 31, 2016
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9U... Read more
Incident date: Mar 31, 2016
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9U... Read more
Incident date: Oct 6, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Incident date: Oct 4, 2019
WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS
Incident date: Oct 4, 2019
WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS
Incident date: Sep 3, 2019
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT... Read more
Incident date: Sep 3, 2019
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT... Read more
Incident date: Sep 3, 2019
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT... Read more
Incident date: Oct 1, 2016
2016 ACURA MDX. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. *AS THE CONSUMER STATED THE TRANSMISSION WAS REPAIRED TWICE AND FAILED A THIRD TIME. *JS
Incident date: Sep 2, 2019
THE ELECTRONIC POWER STEERING WENT OUT WHILE I WAS DRIVING CAUSING THE STEERING TO BE VERY STIFF AND HARD TO CONTROL.
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE ENGINE START-STOP SYSTEM FAILED TO RESTART THE ENGINE AFTER A COMPLETE STOP. THE CONTACT HAD TO MANUALLY RESTART THE VEHICLE HIMSELF. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 IH 10 WEST, SAN ANTONIO, TX 78230, (210) 817-1328) AND STERLING ACURA (4801 S IH 35 FRONTAGE ROAD, AUSTIN, TX 78... Read more
Incident date: Oct 6, 2019
ON OCTOBER 6, 2019 I WAS TRAVELING WEST ON INTERSTATE 80 IN WESTERN PENNSYLVANIA AT ABOUT 70 MPH. ACCELERATED IN THE LEFT LANE TO PASS ANOTHER VEHICLE WHEN THE ENGINE LOST POWER.. PULLED OVER TO THE SHOULDER AS MAXIMUM SPEED DROPPED TO 40, THEN 20, THEN ABOUT 10. CHECK ENGINE LIGHT WAS BLINKING AN ENGINE WAS RUNNING ROUGH. HAD CAR TOWED TO DEALER. IT IS CURRENTLY BEING EVALUATED.
Incident date: Oct 1, 2016
THE CAR SPUTTERS AND LURCHES BETWEEN 30-40 MPH OR SO. IT CAN'T MAINTAIN SPEED. YOU HAVE TO SPEED UP OR SLOW DOWN SIGNIFICANTLY FOR IT TO STOP. IT'S RIDICULOUS AND ANNOYING THAT A 45-50,000 DOLLAR CAR WOULD DO THIS. THE CAR HAS BEEN DOING IT SINCE THE DAY WE BOUGHT IT. ALSO NEEDED TO MENTION THE AUDIBLE TICKING THE ENGINE MAKES WHEN IDLING. WHY HASN'T SOMETHING BEEN DONE ABOUT THIS CONSIDERING MAN... Read more
Incident date: Oct 3, 2019
CAR WITH 94K MIKES. POWER STEERING STOPPED WORKING WHILE DRIVING. ALMOST IMPOSSIBLE TO TURN WHEELS. "CHECK POWER STEERING" LIGHT ON. FUSE FOR EPS IS WORKING, WHICH INDICATES THAT EPS UNIT HAS FAILED. WITH THE NUMBER OF THE SAME COMPLAINTS OVER LAST FEW YEARS ACURA SHOULD ISSUE SAFETY RECALL, AS LACK OF STEERING COULD LEAD TO FATAL INCIDENTS.
Incident date: Sep 13, 2019
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING VARIOUS SPEEDS, THE POWER ALL WHEEL STEERING (PAWS) FEATURE MALFUNCTIONED. WHEN DRIVING STRAIGHT, THE REAR WHEELS WOULD ERRONEOUSLY TURN AND CAUSED THE VEHICLE TO SUDDENLY JERK AND FISHTAIL. DURING THE FAILURE, THE DRIVER LOST CONTROL OF THE STEERING AND THE VEHICLE DROVE INTO THE OPPOSITE LANE. THE VEHICLE WAS TAKEN TO CLASSIC ACURA (1000 INTER... Read more
Incident date: Aug 26, 2016
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN... Read more
Incident date: Aug 26, 2016
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN... Read more
Incident date: Aug 26, 2016
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN... Read more
Incident date: Sep 28, 2019
I BOUGHT THIS CAR A FEW MONTHS AGO. THE LAST OIL CHANGE WAS DONE AT THE DEALERSHIP I BOUGHT FROM. AND SINCE I HAVE OWNED IT I HAVE HAD TO PUT 6 QUARTS OF OIL IN MY ENGINE. MY CAR IS ONLY AT ABOUT 87,000 MILES AND IS CURRENTLY READY FOR THE NEXT OIL CHANGE. I CALLED THE DEALERSHIP TO ASK WHAT I COULD DO ABOUT IT AND ALL THEY TOLD ME WAS TO TRY A FUEL TREATMENT WHICH IS IRRELEVANT. IM AT A LOSS, AND... Read more
Incident date: Sep 27, 2019
THE BRAKE FAIL STOPPING THE CAR WHILE DRIVING OFF THE HIGHWAY VIA EXITING RAMP, RAMP TRAFFIC WAS BUMPER TO BUMPER SLOW AT THE MOMENT AND MY CAR JUST ACCELERATE FROM A STOP, THE CAR SLIDE AHEAD AND HIT THE FRONT CAR.
Crash
Incident date: Sep 28, 2019
STEERING LOCKS UP MID-TURN WHILE DRIVING. RESULTED IN A COLLISION.
Crash
Incident date: Jan 5, 2018
THE PAINT IS PEELING AROUND THE BACK WINDSHIELD, CAUSING IT TO BEGIN TO RUST. I REPORTED IT TO ACURA A YEAR AGO WHEN IT WAS FIRST NOTICED AND THEY REFUSE TO FIX IT DUE TO THE WARRANTY BEING EXPIRED. SEVERAL OTHER OWNERS OF THE EXACT SAME MODEL CAR HAVE REPORTED ISSUES, BUT IT IS HIT OR MISS ON IF THE DEALERSHIP WHERE IT WAS PURCHASED IS WILLING TO MAKE THE REPAIRS.
Incident date: Jan 5, 2018
THE PAINT IS PEELING AROUND THE BACK WINDSHIELD, CAUSING IT TO BEGIN TO RUST. I REPORTED IT TO ACURA A YEAR AGO WHEN IT WAS FIRST NOTICED AND THEY REFUSE TO FIX IT DUE TO THE WARRANTY BEING EXPIRED. SEVERAL OTHER OWNERS OF THE EXACT SAME MODEL CAR HAVE REPORTED ISSUES, BUT IT IS HIT OR MISS ON IF THE DEALERSHIP WHERE IT WAS PURCHASED IS WILLING TO MAKE THE REPAIRS.
Incident date: Sep 27, 2019
WHILE DRIVING VEHICLE DOWN THE ROAD VEHICLE SHUT OFF UN-COMMANDED. CAR CAME TO STOP WHILE IN TRAFFIC. PLACED CAR IN PARK AND RE-STARTED. DROVE APPROXIMATELY 10 MILES AND CAR SHUT OFF AGAIN WHILE DRIVING. CAR CAME TO A STOP IN TRAFFIC PLACED CAR IN PARK AND RE-STARTED. DROVE CAR APPROXIMATELY 6 MILES HOME AND PARKED IT.
Incident date: Nov 1, 2018
CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE
Incident date: Nov 1, 2018
CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE
Incident date: Sep 1, 2018
VEHICLE SHUDDERS AT 35-40 MPH, THE SHUDDERING IS HARDER WHEN GOING UP A SLIGHT INCLINE. IT SEEMS THAT THE VEHICLE DOESN'T WANT TO SHIFT DOWN A GEAR. I HAVE TO EITHER LET GO OF THE GAS OR GIVE IT MORE GAS FOR THE SHUDDERING TO STOP.
Incident date: Sep 24, 2019
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONT... Read more
Incident date: Sep 24, 2019
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONT... Read more
Incident date: Sep 24, 2019
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONT... Read more
Incident date: Sep 26, 2019
I SAW MY CAR LISTED ON THE AIRBAG RECALL ON TV, I CALLED AND GAVE THE LADY MY VIN# SHE SAID IT'S NOT ON THE LIST ! SHE TOLD ME TO CK THIS DUE AND PUT MY VIN IN SO SOME ONE CAN LET ME KNOW IF THERE IS A RECALL FOR ANYTHING OR ANY PART.
Incident date: Aug 13, 2019
WITH THE VEHICLE AUTO STOP FUNCTION ENGAGED (WHICH IS ALWAYS ENGAGED WHEN STARTING YOUR DRIVE, CAN'T BE DISABLED AUTOMATICALLY) AND YOU COME TO A STOP, THE ENGINE WILL AUTO STOP. WHEN THIS HAPPENS, AND SIMULTANEOUSLY YOU NEED TO RESUME DRIVING, THE SYSTEM WILL GENERATE A 61-12 ERROR, FLASH WARNINGS ABOUT THE BRAKE SYSTEM AND STABILITY CONTROL SYSTEM POSSIBLY NOT WORKING AND ENGAGE THE PARKING BRA... Read more
Incident date: Aug 13, 2019
WITH THE VEHICLE AUTO STOP FUNCTION ENGAGED (WHICH IS ALWAYS ENGAGED WHEN STARTING YOUR DRIVE, CAN'T BE DISABLED AUTOMATICALLY) AND YOU COME TO A STOP, THE ENGINE WILL AUTO STOP. WHEN THIS HAPPENS, AND SIMULTANEOUSLY YOU NEED TO RESUME DRIVING, THE SYSTEM WILL GENERATE A 61-12 ERROR, FLASH WARNINGS ABOUT THE BRAKE SYSTEM AND STABILITY CONTROL SYSTEM POSSIBLY NOT WORKING AND ENGAGE THE PARKING BRA... Read more
Incident date: Sep 25, 2019
2005 ACURA TL, VERY WELL MAINTAINED. JUN 2019, A CRACK APPEARED IN DASHBOARD ON THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. AIRBAG DASHBOARD LIGHT CAME ON 3 MONTHS LATER AND STAYS ON. DEALER SAID THEY HAD NEVER SEEN THAT BEFORE, BUT NOW I KNOW THIS IS A KNOWN PROBLEM. LOVE THE CAR, BUT FEEL ACURA NEEDS TO RESOLVE THIS DEFECT. THE RISK OF AIR BAG DEPLOYMENT IS SERIOUS.
Incident date: Sep 25, 2019
2005 ACURA TL, VERY WELL MAINTAINED. JUN 2019, A CRACK APPEARED IN DASHBOARD ON THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. AIRBAG DASHBOARD LIGHT CAME ON 3 MONTHS LATER AND STAYS ON. DEALER SAID THEY HAD NEVER SEEN THAT BEFORE, BUT NOW I KNOW THIS IS A KNOWN PROBLEM. LOVE THE CAR, BUT FEEL ACURA NEEDS TO RESOLVE THIS DEFECT. THE RISK OF AIR BAG DEPLOYMENT IS SERIOUS.
Incident date: Sep 24, 2019
MERGING ONTO A 6 LANE HIGHWAY, SPECIFICALLY THE 3 NORTHBOUND LANES, THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED SUDDENLY. I WAS MOVING FROM THE RIGHT LANE TO THE MIDDLE LANE ACCELERATING AS NEEDED TO MAINTAIN THE APPROPRIATE SPEED WITH THE MIDDLE LANE. AS I BEGAN TO EASE OFF THE ACCELERATOR, THE CMBS SLAMMED ON THE BRAKES. SPEED WENT FROM 60 TO 25MPH ON A CONGESTED HIGHWAY AT RUSH HOUR. THE ... Read more
Incident date: Sep 24, 2019
MERGING ONTO A 6 LANE HIGHWAY, SPECIFICALLY THE 3 NORTHBOUND LANES, THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED SUDDENLY. I WAS MOVING FROM THE RIGHT LANE TO THE MIDDLE LANE ACCELERATING AS NEEDED TO MAINTAIN THE APPROPRIATE SPEED WITH THE MIDDLE LANE. AS I BEGAN TO EASE OFF THE ACCELERATOR, THE CMBS SLAMMED ON THE BRAKES. SPEED WENT FROM 60 TO 25MPH ON A CONGESTED HIGHWAY AT RUSH HOUR. THE ... Read more
Incident date: Sep 24, 2019
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND F... Read more
Incident date: Sep 24, 2019
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND F... Read more
Incident date: Sep 24, 2019
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND F... Read more
Incident date: Sep 23, 2019
6 MONTHS AFTER DELIVERY OF MY VEHICLE I STATED NOTICING A JERKING WHEN MY TRANSMISSION SHIFTS. I HAVE TAKEN MY VEHICLE TO THE DEALER INDICATING MY CONCERN. EACH TIME THE DEALERS SAID THE COULD NOT DUPLICATE. THE PROBLEM CONTINUES. THE SECOND ISSUE HAS TO DO WITH MY BRAKES . ON 9/23/2019 MY BRAKES STARTED EMITTING A LOUD PERSISTENT SQUEAK. I AM SCHEDULING AN APPOINTMENT WITH MY DEALER. MY VEHICLE I... Read more
Incident date: Sep 23, 2019
6 MONTHS AFTER DELIVERY OF MY VEHICLE I STATED NOTICING A JERKING WHEN MY TRANSMISSION SHIFTS. I HAVE TAKEN MY VEHICLE TO THE DEALER INDICATING MY CONCERN. EACH TIME THE DEALERS SAID THE COULD NOT DUPLICATE. THE PROBLEM CONTINUES. THE SECOND ISSUE HAS TO DO WITH MY BRAKES . ON 9/23/2019 MY BRAKES STARTED EMITTING A LOUD PERSISTENT SQUEAK. I AM SCHEDULING AN APPOINTMENT WITH MY DEALER. MY VEHICLE I... Read more
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. ALSO, THE VEHICLE EXPERIENCED EXCESSIVE OIL CONSUMPTION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. ACURA FIRST (16 HIGHLAND AVE, RT 6 SEEKONK, MA) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000.
Incident date: Sep 21, 2019
I WAS TRAVELING ABOUT 35-40 MPH APPROACHING A SIDE STREET TO THE RIGHT. THE CAR IN FRONT OF ME SLOWED TO TURN RIGHT. THE 'BRAKE' LIGHT FLASHED AS IT TYPICALLY DOES. I SLOWED BUT DID NOT STOP SINCE THE CAR IN FRONT OF ME WAS CONTINUING IT'S TURN AND MOVING AWAY FROM ME. THERE WAS A CAR AT THE STOP SIGN ON THE SIDE STREET WAITING TO TURN ONTO THE ROAD I WAS TRAVELING. AS THE CAR IN FRONT OF ME WAS ... Read more
Incident date: Sep 22, 2019
VEHICLE LOST ALL ENGINE POWER WHEN ACCELERATING TO PASS FROM APPROX 60 MPH. CHECK ENGINE LIGHT CAME ON, PULLED TO THE SHOULDER AND POWER WAS STILL NOT PRESENT UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED. HAS HAPPENED ON A FEW OTHER OCCASIONS, VERY DANGEROUS IF PASSING ON A 2 LANE HIGHWAY.
Incident date: Sep 24, 2018
THERE IS A PROBLEM WITH THE PASSENGER FRONT WINDSHIELD. IT'S BLURRY ALONG THE EDGE AND HARD TO LOOK OUT ESPECIALLY TO CHECK FOR ON COMING TRAFFIC FROM THE RIGHT SIDE. IT IS A HAZARD TO DRIVE AND SEE PROPERLY OUT THAT WINDOW.
Incident date: Sep 21, 2019
WE PURCHASED THIS VEHICLE NEW IN APRIL 2019. TODAY FOR THE FOURTH TIME SINCE WE PURCHASED THIS LEMON OUR DISPLAY SCREEN WENT OUT AND WE ARE HAVING TO BRING THIS CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS IS A SAFETY ISSUE SINCE WHEN OUR DISPLAY SCREEN GOES OUT WE ARE UNABLE TO SEE OUR BACKUP CAMERA WHICH IS A REQUIRED SAFETY DEVICE