Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 7, 2020
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .
Incident date: Dec 16, 2019
METAL PIECES WITHIN THE TRANSMISSION FLUID.REGULAR MAINTENANCE DONE WITH ACURA OF WAPPINGER FALLS, NY 12590. SPENT $5190.04 FOR REPLACING TRANSMISSION AND TORQUE CONVERTOR WITH REMANUFACTURED UNIT. FEW YEARS BEFORE HAD ENGINE OIL CONSUMPTION ISSUES JUST AT 55,000 AND WAS TOLD THAT INTERNAL GASKET OIL CONSUMPTION WAS NOT PART OF THE ENGINE PROBLEM. *TR
Incident date: Jun 5, 2020
TRANSMISSION DOES NOT DOWN SHIFT APPROPRIATELY WHEN SLOWING OR TRAVELING A LOW SPEED AND THE NEED FOR FAST ACCELERATION IS NEEDED. THERE IS ABOUT A 3 SECOND DELAY BEFORE ANY THROTTLE RESPONSE OR ACCELERATION. CAR IS STUCK IN 5 OR 6 GEAR AND GOING 10-15 MILES PER HOUR AND NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. HIGHLY DANGEROUS DELAY IN ACCELERATION RESPONSE LIKE WHEN CROSS TRA... Read more
Incident date: Jan 27, 2020
AS OF TODAY, ACURA STILL DOES NOT HAVE THE PARTS TO FIX THE DEFECTIVE PARTS SPECIFIED IN THIS RECALL. THE RECALL OFFICE OF THE MANUFACTURER HAS DECLINED TO PROVIDE A LOANER VEHICLE OR REIMBURSEMENT DURING THE TIME WHEN THE CAR IS INOPERABLE. DUE TO THIS RECALL, I HAVE BEEN DENIED TO USE OF THIS VEHICLE WITHOUT ANY REALISTIC ESTIMATED TIME. ACURA PROJECTS UP TO ONE YEAR BEFORE A REPAIR COULD BE C... Read more
Incident date: May 8, 2020
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR EMISSIONS TESTING, HE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Incident date: Apr 22, 2017
MY VEHICLE'S DASHBOARD GLOVE BOX IS DEFECTIVE. I BELIEVE THIS HAPPENS TO MANY VEHICLES WHICH NO ONE BOTHERS TO REPORT. MY GLOVE BOX, WHEN IT'S HOT OR THE SUN IS OUT, THE EXTERNAL LEATHER OR MATERIAL THAT IT IS MADE OF, SOFTENS AND DETERIORATED LIKE IT'S MELTED PLASTIC. ANY CONTACT THE LEATHER HAS WITH ANYTHING, THE LEATHER IS DAMAGED EASILY AND INDENTED VERY BADLY WHERE IT'S UNABLE TO REPAIR BE... Read more
Incident date: Feb 12, 2020
AT THE TIME OF THIS TEXT, THE CAR IS AT AN ACURA SERVICE CENTER. THE INTERIOR HAS BECOME SOAKED WITH WATER AFFECTING THE BATTERY & POSSIBLY OTHER COMPONENTS. THE CONTINUOUS PROBLEM, CREATING A DAMP & VERY WET INTERIOR, HAS CAUSED MOLD TO FORM EVERYWHERE INSIDE THE CAR, I AM A SEVERE ASTHMATIC & THIS HAS BEEN EXTREMELY DETRIMENTAL TO MY HEALTH. I WILL BE PROVIDING DOCUMENTATION AS SOON AS I RECEIVE... Read more
Incident date: Feb 12, 2020
AT THE TIME OF THIS TEXT, THE CAR IS AT AN ACURA SERVICE CENTER. THE INTERIOR HAS BECOME SOAKED WITH WATER AFFECTING THE BATTERY & POSSIBLY OTHER COMPONENTS. THE CONTINUOUS PROBLEM, CREATING A DAMP & VERY WET INTERIOR, HAS CAUSED MOLD TO FORM EVERYWHERE INSIDE THE CAR, I AM A SEVERE ASTHMATIC & THIS HAS BEEN EXTREMELY DETRIMENTAL TO MY HEALTH. I WILL BE PROVIDING DOCUMENTATION AS SOON AS I RECEIVE... Read more
Incident date: Feb 12, 2020
AT THE TIME OF THIS TEXT, THE CAR IS AT AN ACURA SERVICE CENTER. THE INTERIOR HAS BECOME SOAKED WITH WATER AFFECTING THE BATTERY & POSSIBLY OTHER COMPONENTS. THE CONTINUOUS PROBLEM, CREATING A DAMP & VERY WET INTERIOR, HAS CAUSED MOLD TO FORM EVERYWHERE INSIDE THE CAR, I AM A SEVERE ASTHMATIC & THIS HAS BEEN EXTREMELY DETRIMENTAL TO MY HEALTH. I WILL BE PROVIDING DOCUMENTATION AS SOON AS I RECEIVE... Read more
Incident date: May 22, 2020
MY 2020 ACURA RDX HAS NOW GONE INTO "LIMP MODE" 4 TIMES SINCE I HAVE PURCHASED THIS CAR. TWICE, I ALMOST WAS INVOLVED IN A ACCIDENT DUE TO THIS SUDDENLY LOSE OF ACCELERATION. IN "LIMP MODE" THE VEHICLE WILL NOT SHIFT GEARS AND YOU ARE FORCED TO TRY TO SLOW DOWN AND MOVE OVER TO A SAFE PLACE. YOU MUST THEN TURN OFF THE VEHICLE ~ WHICH SO FAR HAS RESET WHATEVER ISSUE HAPPENS AND THEN YOU ARE ABLE TO... Read more
Incident date: May 4, 2020
I HAD DRIVEN ABOUT 10-15MINS FROM MY HOME, MY 4YR OLD SON IN THE BACKSEAT. WE WERE GOING TO WALMART TO RETRIEVE A FEW ITEMS. AS I'M APPROACHING THE STORE I TURN FROM A MAIN STREET INTO THE STORES PARKING LOT. AS I SEE A PARKING SPOT AND GO TO MAKE A LEFT TURN LIGHTS FLASH ON MY DASH AND MY STEERING WHEEL WOULD NOT MOVE. TRYING TO THEN AVOID CARS WHILE UNABLE TO MANEUVER THE WHEEL I DROVE STRAIGHT ... Read more
Incident date: May 12, 2020
SOY BASED WIRING PLACED IN VEHICLE BY ACURA MANUFACTURE CAUSES AN ATTRACTION TO RODENTS, SQUIRRELS, MICE TO EAT THE WIRES. THE RODENTS ARE ATTRACTED TO THE TASTE OF THE MATERIAL. SINCE JANUARY OF THIS YEAR 2020 I HAVE SUSTAINED DAMAGE THREE TIMES TO MY 2015 ACURA TLX WHICH COST THOUSANDS OF DOLLARS TO REPAIR. THIS SOY BASED MATERIAL IS BEING PLACED IN THE NEWER MODELS TO SAVE ON COST FOR THE MANUF... Read more
Incident date: May 12, 2020
SOY BASED WIRING PLACED IN VEHICLE BY ACURA MANUFACTURE CAUSES AN ATTRACTION TO RODENTS, SQUIRRELS, MICE TO EAT THE WIRES. THE RODENTS ARE ATTRACTED TO THE TASTE OF THE MATERIAL. SINCE JANUARY OF THIS YEAR 2020 I HAVE SUSTAINED DAMAGE THREE TIMES TO MY 2015 ACURA TLX WHICH COST THOUSANDS OF DOLLARS TO REPAIR. THIS SOY BASED MATERIAL IS BEING PLACED IN THE NEWER MODELS TO SAVE ON COST FOR THE MANUF... Read more
Incident date: May 4, 2020
RDX FWD WITH 1300 MILES. NOTICED CLICKING AND GROUNDING METAL NOISE WHILE APPLYING BRAKES. AFTER RESEARCHING INFORMATION PROVIDED ON LINE THIS IS ONGOING PROBLEM WITH RDX'S THAT ACURA IS ALLEGEDLY WORKING ON THE PROBLEM . I AM AFRAID THIS IS SERIOUS BRAKES SAFETY ISSUE . IT'S A ON GOING PROBLEM WHEN DRIVING AND APPLYING BRAKES.
Incident date: May 29, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT... Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNED HOWEVER, THE FRONT WHEELS FAILED TO RESPOND. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING AND STABILITY TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO NORRIS ACURA LOCATED AT 8559 BALTIMORE N... Read more
Incident date: May 29, 2020
"CHECK AIRBAG SYSTEM" LIGHT CAME ON. NO ACCIDENTS, NOTHING THAT SHOULD HAVE CAUSED THE LIGHT TO COME ON. IT WAS STATIONARY WHEN IT CAME ON, PARKED IN DRIVEWAY. *TR
Incident date: May 23, 2020
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Incident date: May 23, 2020
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Incident date: May 23, 2020
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Incident date: May 28, 2020
DRIVING DOWN THE INTERSTATE AT 70 MPH AND THE EPS WARNING LIGHT COMES ON AND THE VEHICLE BECOMES VERY DIFFICULT TO STEER AND CONTROL. NO WARNING, JUST A FAILURE. *TR
Incident date: May 28, 2020
DRIVING DOWN THE INTERSTATE AT 70 MPH AND THE EPS WARNING LIGHT COMES ON AND THE VEHICLE BECOMES VERY DIFFICULT TO STEER AND CONTROL. NO WARNING, JUST A FAILURE. *TR
Incident date: Feb 4, 2020
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Incident date: Feb 4, 2020
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Incident date: Feb 4, 2020
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY ACURA (3701 NICHOLASVILLE RD, LEXINGTON, KY 40503) WAS CONTACTED AND CONFIRMED THAT THE PART WA... Read more
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. PIKES PEAK ACURA (655 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR... Read more
Incident date: May 24, 2020
2005 ACURA TL- PARKED WINTERS, GARAGED, BABIED AND ALL SERVICE COMPLETED AT THE ACURA DEALERSHIPS. CAR HAS 141,000 ON IT AND WAS NEAR 50,000 WHEN PURCHASED (ASPEC PACKAGE ETC). CAR HAS DEVELOPED CRACKS IN THE DASHBOARD FROM THE WINDSHIELD TO THE INSTRUMENT PANEL, ACROSS THE CENTER SPEAKER AND NOW DIRECTLY ON THE INDENTATION WHERE THE AIRBAG IS LOCATED ON THE PASSENGER SIDE. REACHED OUT TO AC... Read more
Incident date: May 24, 2020
2005 ACURA TL- PARKED WINTERS, GARAGED, BABIED AND ALL SERVICE COMPLETED AT THE ACURA DEALERSHIPS. CAR HAS 141,000 ON IT AND WAS NEAR 50,000 WHEN PURCHASED (ASPEC PACKAGE ETC). CAR HAS DEVELOPED CRACKS IN THE DASHBOARD FROM THE WINDSHIELD TO THE INSTRUMENT PANEL, ACROSS THE CENTER SPEAKER AND NOW DIRECTLY ON THE INDENTATION WHERE THE AIRBAG IS LOCATED ON THE PASSENGER SIDE. REACHED OUT TO AC... Read more
Incident date: May 24, 2020
2005 ACURA TL- PARKED WINTERS, GARAGED, BABIED AND ALL SERVICE COMPLETED AT THE ACURA DEALERSHIPS. CAR HAS 141,000 ON IT AND WAS NEAR 50,000 WHEN PURCHASED (ASPEC PACKAGE ETC). CAR HAS DEVELOPED CRACKS IN THE DASHBOARD FROM THE WINDSHIELD TO THE INSTRUMENT PANEL, ACROSS THE CENTER SPEAKER AND NOW DIRECTLY ON THE INDENTATION WHERE THE AIRBAG IS LOCATED ON THE PASSENGER SIDE. REACHED OUT TO AC... Read more
Incident date: May 23, 2020
AFTER DRIVING ON SECONDARY ROADS FOR AN HOUR, I ENTERED A HIGHWAY. I WAS ACCELERATING ON THE ENTRANCE RAMP AND NOTICED A CAR GOING VERY SLOW IN THE SLOW LANE. I PUT ON MY BLINKER, ACCELERATED MORE AND MOVED TO THE MIDDLE LANE OF THE HIGHWAY. THE CAR IMMEDIATELY WENT INTO 'LIMP MODE', LOSING ALL POWER AND THE CHECK ENGINE WAS BLINKING. I COULD NOT PASS THE CAR THAT WAS GOING ABOUT 30 MPH AND HAD TO... Read more
Incident date: May 22, 2020
AFTER TURNING RIGHT FROM AN INCOMPLETE YET SLOW STOP, I SPED UP TO ABOUT 40 MPH. THE POWER STEERING WENT OUT AND THE LIGHT ADVISING SO CAME ON THE DASHBOARD. *TR
Incident date: May 10, 2020
THE ACCELERATOR PEDAL BINDS, THE ENGINE DOESN'T NOT QUICKLY RETURN TO IDLE AFTER THE PEDAL IS NO LONGER PRESSED, INCREASING THE RISK OF A CRASH. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 124, ACCELERATOR CONTROL SYSTEM. *TR
Incident date: May 10, 2020
THE ACCELERATOR PEDAL BINDS, THE ENGINE DOESN'T NOT QUICKLY RETURN TO IDLE AFTER THE PEDAL IS NO LONGER PRESSED, INCREASING THE RISK OF A CRASH. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 124, ACCELERATOR CONTROL SYSTEM. *TR
Incident date: May 20, 2020
BAD TRANSMISSION! CAR DIDN'T MOVE. *TR
Incident date: May 20, 2020
BAD TRANSMISSION! CAR DIDN'T MOVE. *TR
Incident date: May 20, 2020
BAD TRANSMISSION! CAR DIDN'T MOVE. *TR
Incident date: Mar 11, 2020
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GOLD COAST ACURA (3195 PERKIN AVE, VENTURA, CA 93003) AND ACURA OF THOUSAND OAKS (3945 AUTO MALL DR, THOUSAND OAKS, CA 91362) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT S... Read more
Incident date: Jan 2, 2020
DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICA... Read more
Incident date: Jan 2, 2020
DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICA... Read more
Incident date: Jan 2, 2020
DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICA... Read more
Incident date: Apr 12, 2019
I BOUGHT MY CAR FROM THE DEALERSHIP ABOUT APRIL OF 2019 WITH 59920 MILES AND THE RECALL WAS NOT FIXED NOW THEY ASKED ME TO DO A TEST TO BRING THE CAR BACK AND FOURTH ONLY TO RUN UP THE MILES AND TIME FRAME TO NOT FIX THE PROBLEMS THAT HAS OCCURRED FROM THE RECALL NOT BEING FIXED THERE WAS ALSO A LAWSUIT DOCUMENT SEND TO ME HOME STATING THEY WOULD FIX THE RECALL FOR FREE AND AT THIS POINT MY CAR CO... Read more
Incident date: Aug 1, 2019
EXCESSIVE OIL CONSUMPTION DURING NORMAL CONDITIONS (NEARLY 1 QUART FOR EVERY 1000 MILES). *TR
Incident date: May 15, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ACURA OF SALEM (2475 COMMERCIAL ST SE, SALEM, OR 97302), AND WAS REJECTED TO BE ... Read more
Incident date: May 18, 2020
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED WHEN SHIFTING GEARS TO REVERSE IN HIS GARAGE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO HIS GARAGE WALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO TURN OFF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. NO POLICE REPORT WAS FILED. THE ... Read more
Crash
Incident date: May 18, 2020
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED WHEN SHIFTING GEARS TO REVERSE IN HIS GARAGE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO HIS GARAGE WALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO TURN OFF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. NO POLICE REPORT WAS FILED. THE ... Read more
Crash
Incident date: May 7, 2020
THESE PROBLEMS ARE NOT ACCIDENT RELATED BUT NEED TO BE ADDRESSED.MY CAR BATTERY KEPT DRAINING. I REPLACED THE BATTERY JUST UNDER A YEAR AGO AND IT KEPT HAPPENING UNLESS I DROVE THE CAR EVERY DAY. FINALLY TOOK IT IN TO HAVE IT CHECKED. THE BLUETOOTH DEVICE UP IN THE HEADLINER WAS SHORTED OUT. GOT THAT FIXED BUT FOUND OUT THAT THERE IS A CLASS ACTION LAWSUIT AGAINST ACURA FOR THIS VERY PROBLEM. IT'S... Read more
Incident date: May 7, 2020
THESE PROBLEMS ARE NOT ACCIDENT RELATED BUT NEED TO BE ADDRESSED.MY CAR BATTERY KEPT DRAINING. I REPLACED THE BATTERY JUST UNDER A YEAR AGO AND IT KEPT HAPPENING UNLESS I DROVE THE CAR EVERY DAY. FINALLY TOOK IT IN TO HAVE IT CHECKED. THE BLUETOOTH DEVICE UP IN THE HEADLINER WAS SHORTED OUT. GOT THAT FIXED BUT FOUND OUT THAT THERE IS A CLASS ACTION LAWSUIT AGAINST ACURA FOR THIS VERY PROBLEM. IT'S... Read more
Incident date: Jan 16, 2020
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED WHILE ATTEMPTING TO TURN ON VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO NORRIS ACURA LOCATED AT 8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SEVERAL WIRING HARNESSES INSIDE THE ENGINE COMPARTME... Read more
Incident date: Apr 14, 2020
CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR
Fire