Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 19, 2016
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Mar 26, 2017
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Mar 26, 2017
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Mar 26, 2017
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Jun 18, 2019
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Jun 18, 2019
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Jun 18, 2019
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE... Read more
Incident date: Sep 15, 2018
HANDS FREE LINK DRAINING BATTERY AFTER SITTING FOR A COUPLE DAYS IT'S ON VARIOUS ACURA MODELS. PEOPLE MAKING YOUTUBE VIDEOS ON HOW TO UNPLUG THEM TO KEEP THE BATTERY FROM DRAINING. I BOUGHT THE CAR WITH THIS PROBLEM.
Incident date: Oct 18, 2019
MY 2016 MDX HAS A FUEL PUMP FAILURE WHICH HAS CAUSED MY MDX TO STALL AND LED TO PROBLEMS WITH MY FUEL INJECTORS. THERE IS A RECALL BUT MY ACURA DEALER REFUSES TO HONOR IT. ON 10/18 MY WIFE WAS DRIVING THE CAR ON THE FREE WAY AND IT SLOWED TO A STALL. THIS IS A KNOWN ISSUE. I HAVE PASTED A URL TO THE RECALL BELOW. THE DEALER REFUSED TO FIX MY FUEL INJECTORS OR REPLACE MY FUEL PUMP. THE ARE OFFER... Read more
Incident date: Feb 11, 2019
CAR GOES INTO "LIMP MODE" AND LOSES ALL ENGINE POWER AT HIGHWAY SPEEDS. HAS HAPPENED 4 TIMES, TWICE PUTTING MY SAFETY IN JEOPARDY. THE FIRST TIME IT HAPPENED I WAS ACCELERATING ONTO THE HIGHWAY. I PULLED OVER AND RESTARTED THE VEHICLE, ATTRIBUTING IT TO A ONE TIME GLITCH. IT HAPPENED THE SECOND TIME WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON THE HIGHWAY. I CALLED THE DEALERSHIP AND THEY... Read more
Incident date: Oct 25, 2018
BLUETOOTH HANDS FREE MODULE HAS AN OPEN CIRCUIT CAUSING BATTERY TO RUNDOWN PREMATURELY. ALSO KEYLESS FOB SLOT GETS WORN DOWN AND REMAINS IN STUCK OPEN POSITION NOT ALLOWING DOORS TO LOCK AS IT THINKS THE KEY IS STILL INSIDE THE SLOT.
Incident date: Oct 25, 2018
BLUETOOTH HANDS FREE MODULE HAS AN OPEN CIRCUIT CAUSING BATTERY TO RUNDOWN PREMATURELY. ALSO KEYLESS FOB SLOT GETS WORN DOWN AND REMAINS IN STUCK OPEN POSITION NOT ALLOWING DOORS TO LOCK AS IT THINKS THE KEY IS STILL INSIDE THE SLOT.
Incident date: Feb 28, 2019
TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT W... Read more
Incident date: Feb 28, 2019
TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT W... Read more
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2012 ACURA MDX. FOR THE PAST THREE YEARS, THE CONTACT NOTICED AN OIL CONSUMPTION ISSUE WITH THE VEHICLE. THE CONTACT RESEARCHED AND DISCOVERED THAT THE MANUFACTURER ISSUED TECHNICAL SERVICE BULLETIN (TSB) NUMBER: B19-006 ON MAY 18, 2019. THE TSB WAS A WARRANTY EXTENSION TITLED 'ENGINE OIL EXCEEDS CLIENT EXPECTATIONS'. THE CONTACT TOOK THE VEHICLE TO CROWN ACURA RICHMOND (870... Read more
Incident date: Oct 23, 2019
MY CAR HAS ABOUT 74000 MILES, AND ACURA HAS CHANGED THE TRANSMISSION AND TCM ONCE ALREADY. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR (ON HIGHWAY) ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK G... Read more
Incident date: Oct 23, 2019
MY CAR HAS ABOUT 74000 MILES, AND ACURA HAS CHANGED THE TRANSMISSION AND TCM ONCE ALREADY. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR (ON HIGHWAY) ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK G... Read more
Incident date: Oct 23, 2019
ALL REPAIRS TO MY CAR HAVE BEEN PERFORMED AT THE ACURA DEALOR- POHANKA ACURA LOCATED IN CHANTILLY, VA. I HAVE HAD NUMEROUS PROBLEMS SINCE BUYING THE CAR ON MARCH 1, 2015. APART FROM RECALLS, THE MAIN CONCERN HAS BEEN TRANSMISSION, I HAVE GONE BACK AND FORTH PROBABLY 30 TIMES FOR SAME ISSUE - TRANSMISSION, YET THE PROBLEM PERSISTS DESOITE IT BEING CHANGED ONCE ALREADY. I AM TIRED OF WASTING TIME AT... Read more
Incident date: Oct 23, 2019
ALL REPAIRS TO MY CAR HAVE BEEN PERFORMED AT THE ACURA DEALOR- POHANKA ACURA LOCATED IN CHANTILLY, VA. I HAVE HAD NUMEROUS PROBLEMS SINCE BUYING THE CAR ON MARCH 1, 2015. APART FROM RECALLS, THE MAIN CONCERN HAS BEEN TRANSMISSION, I HAVE GONE BACK AND FORTH PROBABLY 30 TIMES FOR SAME ISSUE - TRANSMISSION, YET THE PROBLEM PERSISTS DESOITE IT BEING CHANGED ONCE ALREADY. I AM TIRED OF WASTING TIME AT... Read more
Incident date: Oct 9, 2019
THE FRONT DRIVER SIDE SUSPENSION IS MAKING A CLUNKING SOUND WHEN DRIVING OVER A SPEEDBUMP OR POTHOLES OR WHEN TURNING. THE VEHICLE SWAYS- PITCHING AND ROLLING.
Incident date: Oct 24, 2019
I AM UNABLE TO OPEN DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE. CAR STILL LOCKS AND UNLOCKS LIKE NORMAL, SO I DON'T BELIEVE THAT THE ACTUATOR IS AT FAULT. THE CONTROL ARMS FOR BOTH HANDLES ARE INTACT & SEEM TO FUNCTION AS NORMAL. I AM ASSUMING THAT EITHER THE LATCH MECHANISM IS STUCK, JAMMED, OR OTHERWISE DYSFUNCTIONAL. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED, AND THE DOOR ITSELF ISN'T DAMAGED/I... Read more
Incident date: Oct 3, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRON... Read more
Crash
1 injured
Incident date: Oct 3, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRON... Read more
Crash
1 injured
Incident date: Oct 3, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRON... Read more
Crash
1 injured
Incident date: Sep 19, 2019
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
Incident date: Sep 19, 2019
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
Incident date: Sep 19, 2019
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
Incident date: Oct 16, 2019
ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HA... Read more
Incident date: Oct 16, 2019
ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HA... Read more
Incident date: Oct 22, 2019
THIS VEHICLE HAS BEEN SCRAPED AND IS NO LONGER IN SERVICE. PLEASE STOP SENDING ME NOTICES. THE TITLE WAS SURRENDERED TO THE SALVAGE COMPANY.
Incident date: Oct 22, 2019
THIS VEHICLE HAS BEEN SCRAPED AND IS NO LONGER IN SERVICE. PLEASE STOP SENDING ME NOTICES. THE TITLE WAS SURRENDERED TO THE SALVAGE COMPANY.
Incident date: Sep 5, 2019
MY 2015 RDX IS JUST OVER 5 YEARS OLD AND THE HEADLIGHTS ARE SO FOGGED OVER THAT IT IS TOO DANGEROUS TO DRIVE AT NIGHT AND I NEED TO REPLACE THEM. I TOOK THE CAR INTO THE DEALERSHIP TO HAVE THEM LOOK AT THE ISSUE AND WAS QUOTED OVER $800 EACH TO REPLACE THEM. (OVER $1600 TOTAL) THE DEALER TRIED SOME CLEANER/POLISH ON THEM BUT THAT DIDN'T HELP. I'VE ALSO SPENT MULTIPLE HOURS USING A HEADLIGHT RES... Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHI... Read more
Crash
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHI... Read more
Crash
Incident date: Apr 25, 2019
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DE... Read more
Incident date: Apr 25, 2019
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DE... Read more
Incident date: Jul 5, 2019
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE OCCURRED WHILE SLOWING DOWN AND APPROACHING A STOP LIGHT AND ALSO WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO ACURA OF PEABODY (233 ANDOVER ST, PEABODY, MA), BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS N... Read more
Incident date: Oct 19, 2019
TRANSMISSION SLIPS WHEN ACCELERATING. I WAS TRYING TO PASS A LARGE TRUCK ON A TWO LANE HIGHWAY AND THE CAR STOPPED ACCELERATING AS I WAS TRYING TO PASS THE TRUCK IN THE OTHER LANE. I HAD TO HIT BRAKES TO COAST BACK BEHIND TRUCK WHILE I WAITED FOR TRANSMISSION TO REENGAGE. RPMS DROPPED TO 0 DURING THIS EVENT. CAR WAS IN TO DEALER 2 WEEKS AGO FOR THIS SAME ISSUE AND THEY UPDATED THE CAR'S SOFTWARE... Read more
Incident date: Oct 1, 2019
WHEN APPLYING FIRM PRESSURE TO THE BRAKES, IT RESPONDS WITH A SERIES OF RAPID VIBRATIONS AND CONCOMITANT CLICKING NOISE. I NEVER FEEL A SOLID AND RESPONSIVE BREAKING SYSTEM. THIS OCCURRED WHEN I WAS ATTEMPTING TO SLOW IN ICE ON A SIDE STREET IN 06 AT WHICH TIME I CALLED ACURA TO COMPLAIN. A FEW DAYS AGO, I ATTEMPTED TO AVOID HITTING THE CAR IN FRONT OF ME WHILE I WAS ROLLING AFTER RELEASING MY BR... Read more
Incident date: Oct 17, 2019
MY OIL LIGHT KEEP COMING ON EVERY 30% AFTER NEW OIL CHANGE.
Incident date: Aug 3, 2019
THE CAR HAS AN INTERMITTENT PROBLEM WHERE THE CAR DIES COMPLETELY AFTER IT COMES TO A STOP (NUMEROUS TIMES) AND IT CAN BE TURN ON FOR A FEW MINUTES. THERE HAS BEEN INCIDENTS WHERE I HAVE COME CLOSE TO BE HIT IN THE REAR OF THE CAR (BY OTHER CARS) BECAUSE THE CAR WON'T RE-START IMMEDIATELY. DEALERS HAVE TRY TO FIX THE PROBLEM BUT THE SITUATION REMAINS THE SAME.
Incident date: Aug 3, 2019
THE CAR HAS AN INTERMITTENT PROBLEM WHERE THE CAR DIES COMPLETELY AFTER IT COMES TO A STOP (NUMEROUS TIMES) AND IT CAN BE TURN ON FOR A FEW MINUTES. THERE HAS BEEN INCIDENTS WHERE I HAVE COME CLOSE TO BE HIT IN THE REAR OF THE CAR (BY OTHER CARS) BECAUSE THE CAR WON'T RE-START IMMEDIATELY. DEALERS HAVE TRY TO FIX THE PROBLEM BUT THE SITUATION REMAINS THE SAME.
Incident date: Oct 5, 2019
2016 ACURA RDX WITH APPROX 31,000 MILES. AFTER APPROX 1.5 MILE TRIP PARKED IT AT A SHOPPING CENTER, TURNED OFF THE ENGINE AND LOCKED THE CAR. WITHIN 3 MIN THE ENGINE SPONTANEOUSLY CAUGHT FIRE AND BURNED THE ENTIRE ENGINE COMPARTMENT BEFORE THE FIRE DEPT PUT IT OUT. CONTACTED HONDA AND TOLD THEM THEY SHOULD LOOK AT IT TO SEE IF IT WAS AN INHERANT SAFETY PROBLEM. HONDA SAID THEY WERE NOT INTERESTED ... Read more
Fire
Incident date: Oct 16, 2019
BRAKES WERE MAKING A SCRAPING NOISE WHEN APPLIED. VEHICLE HAD 2,679 MILES. TOOK IT TO FOUNTAIN ACURA IN ORLANDO FOR INSPECTION. DEALER REPLACED PADS AND ROTORS ON FRONT NO CHARGE. DEALER ALSO STATED THAT THERE WAS A POSSIBLE MATERIAL DEFECT AT THE FACTORY.
Incident date: Oct 1, 2019
TL* THE CONSUMER OWNS A 2014 ACURA MDX. THE CONSUMER STATED THAT THEY HAD RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (EXTERIOR LIGHTING). THE CONSUMER STATED THAT THE TAIL LIGHTS WERE FILLED WITH WATER AND BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CURRY ACURA (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) WHERE IT WAS ... Read more
Incident date: Oct 2, 2019
AIR BAG ALERT LIGHT CAME ON WITH RED AIRBAG AND STEERING WHEEL SIGN. TAKING IT TO DEALER TOMORROW, AND WILL UPDATE TOMORROW. THIS HAPPENED WHILE I WAS DRIVING STRAIT ON FREEWAY.
Incident date: Aug 22, 2018
BRAKES INTERMITTENTLY MAKE SQUEALING NOISE (SINCE NEW) THAT SOUND LIKE THE BUILT IN WEAR INDICATORS THAT ALERT YOU THERE IS A PROBLEM WITH THE BRAKES. MY SAFETY CONCERNS IS THAT I HAVE HAD TO ACCEPTED THE NOISES AS NORMAL AND IF THERE WERE A PROBLEM WITH THE BRAKES I MOST LIKELY WILL IGNORE THE WEAR INDICATOR NOISE, LIKE THE STORY OF THE LITTLE BOY THAT CRIED WOLF. PEOPLE RIDING IN THE CAR, HEARIN... Read more
Incident date: Sep 22, 2018
REFERENCE A SAFETY CONCERN CAUSING DRIVER DISTRACTION. THE INFOTAINMENT SYSTEM SHOULD REDUCE DISTRACTION, ALLOWING THE DRIVER TO GIVE MORE ATTENTION TO DRIVING, BUT THE OPPOSITE IS OCCURRING. EXAMPLE : INTEGRATING CELL PHONE TO CARS BUILT IN HANDS FREE DEVICE, BUT IT DOES NOT WORK SOMETIMES CAUSING DISTRACTIONS. OTHER EXAMPLES ARE 2: SOMETIMES THE DISPLAY SCREEN STARTS FLASHING BACK AND FORTH FROM... Read more
Incident date: Oct 3, 2019
AFTER OWNING THE ACURA TL FOR 11 YEARS, ONE DAY LAST WEEK, I NOTICED 2 CRACKS IN THE DASHBOARD ON BOTH SIDES OF THE PASSENGER AIRBAG. THE CAR WAS PARKED ON A CITY STREET. I AM AFRAID THAT IF THE AIRBAG DEPLOYS, PIECES OF THE DASHBOARD COULD FLY OUT.