Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 25, 2020
THE PASSENGER SIDE AIRBAG IN MY 2001!ACURA CL WAS RECALLED AND THE COMPANY NEVER CONTACTED ME ABOUT IT! I BOUGHT THE CAR ON 5/28/20 WITH NO TITLE BUT I DO HAVE A BILL OF SALE ON A NOTEBOOK PIECE OF PAPER BUT ANYWAYS I SAW WHERE THERE WAS RECALLS FOR SOME PARTS ON MY VEHICLE AND WAS RESEARCHING UP ON THIS STUFF AND CAME ACROSS THE INFORMATION THAT MY AIRBAGS HAVE BEEN RECALLED...WHAT POSSIBLY IS TH... Read more
Incident date: Feb 10, 2020
THERE IS A LIGHT IS SHOWING "CHECK THE AIRBAG SYSTEMS. THIS JUST START ABOUT 4 MONTHS AGO. WHAT HAPPENS? *TR
Incident date: Jun 24, 2020
I PURCHASED A NEW 2020 ACURA RDX IN JANUARY OF 2020. VERY SOON MY WIFE AND I NOTICED THAT FROM TIME TO TIME WHEN SHE WAS SEATED IN THE FRONT PASSENGER SEAT, THE "AIR BAG OFF" LIGHT WOULD REMAIN ILLUMINATED. I WOULD THEN TURN THE CAR OFF AND GENERALLY, UPON RESTARTING THE CAT, THE LIGHT WOULD EXTINGUISH AS DESIGNED, INDICATING THAT THE AIRBAG WAS ARMED AND READY TO PROTECT MY WIFE IN THE EVENT OF... Read more
Incident date: Dec 22, 2017
I BOUGHT THIS CAR ON OCTOBER 7, 2017 AND BY DECEMBER 22,2017 (DEALER REPORT ATTACHED), I HAD ALREADY EXPERIENCED AND REPORTED FOR THE FIRST TIME THE MALFUNCTIONING INFOTAINMENT SYSTEM ON MY 2018 ACURA TLX. THIS ISSUE IS ONGOING. THE TECHNOLOGICAL FLAW (PICTURES ATTACHED) IS THAT THE INFOTAINMENT SCREEN WILL FREEZE DURING OPERATION OF THE VEHICLE. THIS IMPACTS SEVERAL ESSENTIAL SAFETY AND DRIVING C... Read more
Incident date: Dec 22, 2017
I BOUGHT THIS CAR ON OCTOBER 7, 2017 AND BY DECEMBER 22,2017 (DEALER REPORT ATTACHED), I HAD ALREADY EXPERIENCED AND REPORTED FOR THE FIRST TIME THE MALFUNCTIONING INFOTAINMENT SYSTEM ON MY 2018 ACURA TLX. THIS ISSUE IS ONGOING. THE TECHNOLOGICAL FLAW (PICTURES ATTACHED) IS THAT THE INFOTAINMENT SCREEN WILL FREEZE DURING OPERATION OF THE VEHICLE. THIS IMPACTS SEVERAL ESSENTIAL SAFETY AND DRIVING C... Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ANTONINO ACURA LOCATED AT 340 GOLD STAR HWY, GROTON, CT 06340, (860) 215-3165), A... Read more
ACURA
MDX SPORT HYBRID
(2019) - UNKNOWN OR OTHER
Jun 24, 2020
Incident date: Feb 20, 2020
THIS IS A VERY THANKFUL COMPLIMENT, NOT A COMPLAINT. ON 20 FEBRUARY 2020, A 30-LB METAL DISK FLEW OFF A DRYWALL FLATBED TRUCK IN THE LANE LEFT OF ME AS WE TRAVELED TOGETHER AT 45 MPH ON A COLORADO SPRINGS MAIN STREET. THE DISK DIRECTLY HIT THE LEFT SIDE OF THE 2019 ACURA MDX SH WINDSHIELD AND SMALL SHARP GLASS SHARDS FLEW THROUGH THE CABIN. IF IT WERE NOT FOR THE WINDSHIELD PLASTIC FILM, THE DI... Read more
Incident date: Jun 24, 2020
I RECEIVED LETTER MARCH 2020 NOTIFYING ME OF SAFETY RECALL FOR AIRBAG MODULE AND INFLATOR- MANUFACTURER RECALL NUMBER H6S, NHTSA RECALL NUMBER 20V-027 FOR MY 2002 ACURA 3.5 RL. THE LETTER STATED I WAS TO WAIT FOR REPLACEMENT PARTS TO BE PREPARED AND I WOULD RECEIVE A FOLLOW UP LETTER WHEN SAID PARTS WERE AVAILABLE AND THEN I WAS TO CALL AN ACURA DEALERSHIP AND MAKE AN APPOINTMENT. IT IS NOW JUNE... Read more
Incident date: Jun 22, 2020
I WAS ABOUT TO DRIVE IN TO MY GARAGE WHEN I FELT MY STEERING WHEEL HAD SOME RESISTANCE AND HARD TO MANEUVER. THE DRIVER PANEL SAYS "CHECK POWER STEERING SYSTEM!" AS I PARKED THE CAR IN THE GARAGE, I TURNED OFF THE CAR AND TURNED IT BACK ON, WARNING MESSAGE DISAPPEARED. POWER STEERING WENT BACK TO NORMAL. A WEEK LATER, AS I WAS DRIVING THE FREEWAY, "CHECK POWER STEERING SYSTEM!" REAPPEARED. THERE ... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO BERGSTROM USED CAR SUPER CENTER OF APPLETON (2925 N VICTORY LN #101, APPLETON, WI 54913, (800) 398-6846) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE... Read more
Incident date: Jun 22, 2020
TRANSMISSION JERKS WHEN DRIVING ITS TOTALLY UN SAFE TO DRIVE ON THE HIGHWAY. *TR
Incident date: Jun 11, 2020
MY EPS (ELECTRIC POWER STEERING) MODULE FAILED WHILE I WAS MERGING TO MY RIGHT ON TO THE HIGHWAY ON RAMP. I WAS UNABLE TO STOP DUE TO THE CARS BEHIND ME AND UNABLE TO PULL OVER AS THE LAND SLOPED DOWN INTO A RETENTION POND. NOW I'M A YOUNG MEN AND WAS ABLE TO STEER THE CAR ON THE HIGHWAY AND PULL OFF TO THE SHOULDER. I TOOK MY CAR TO THE MECHANIC AND ALSO DID SOME RESEARCH AND FOUND THAT THE 2012-... Read more
Incident date: Jun 11, 2020
MY EPS (ELECTRIC POWER STEERING) MODULE FAILED WHILE I WAS MERGING TO MY RIGHT ON TO THE HIGHWAY ON RAMP. I WAS UNABLE TO STOP DUE TO THE CARS BEHIND ME AND UNABLE TO PULL OVER AS THE LAND SLOPED DOWN INTO A RETENTION POND. NOW I'M A YOUNG MEN AND WAS ABLE TO STEER THE CAR ON THE HIGHWAY AND PULL OFF TO THE SHOULDER. I TOOK MY CAR TO THE MECHANIC AND ALSO DID SOME RESEARCH AND FOUND THAT THE 2012-... Read more
Incident date: Sep 12, 2019
THE INTERNAL GUTS OF THE DRIVERS AND PASSENGERS SEAT ARE LOOSE AND COMING APART. WHENEVER YOUR BACK MOVES AGAINST THE SEAT THE INTERNAL WORKINGS JIGGLE. THE PROBLEM IS GETTING WORSE THE MORE YOU USE THE SEATS. THE JIGGLING IS A SAFETY ISSUE AS IT FEELS LIKE THE INSIDE OF THE SEAT IS COLLAPSING. *TR
Incident date: Jun 22, 2020
THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. *TR
Incident date: Jun 19, 2020
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Incident date: Jun 19, 2020
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Incident date: Jun 19, 2020
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Incident date: Apr 13, 2020
WHILE THE VEHICLE IS IN MOTION THE SUSPENSION / FRONT DAMPERS ARE MAKING CLUNKING AND POPPING NOISES EVERY TIME YOU GO OVER A BUMPS, POTHOLES OR TURN ON UNLEVELED ROAD. THE SUSPENSION PARTS WERE REPLACED BY THE DEALERSHIP AND THE NOISE HAS GOTTEN MORE PROMINENT. *TR
Incident date: Jun 14, 2020
MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT T... Read more
Incident date: Jun 14, 2020
MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT T... Read more
Incident date: Apr 7, 2020
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50M... Read more
Incident date: Apr 7, 2020
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50M... Read more
Incident date: Apr 7, 2020
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50M... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAI... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAI... Read more
Incident date: Jun 3, 2020
HAVE HAD A SECOND OCCURRENCE OF A BRAKE PROBLEM WHICH ACURA HAS ACKNOWLEDGE BUT WILL NOT PROVIDE A FIX DATE. ONLY TOLD THAT IT IS A KNOWN PROBLEM BUT ENGINEERS AY IT IS NOT A DANGER. BUT WON'T PUT IT IN WRITING SO DON'T BELIEVE THAT IT IS NOT UNSAFE. I NEED TO ALERT GOV SAFETY DEPT. IN EVENT IS UNSAFE & SOMEONE IS HURT. *TR
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2006 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE MECHANIC BECAME AWARE OF A FLUID LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS RETURNED TO THE CONTACT AND WHILE DRIVING, THE STEERING WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE RESERVOIR WAS REFILLED. THE VEHICLE WAS ... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2006 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE MECHANIC BECAME AWARE OF A FLUID LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS RETURNED TO THE CONTACT AND WHILE DRIVING, THE STEERING WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE RESERVOIR WAS REFILLED. THE VEHICLE WAS ... Read more
Incident date: Jun 18, 2020
I RECEIVED NOTIFICATION FROM ACURA IN MARCH 2020 ABOUT A POTENTIAL MALFUNCTION OF MY AIRBAG IN THE EVENT OF DEPLOYMENT. IT IS APPROACHING JULY AND NO FOLLOW UP MESSAGE ON A REPAIR HAS BEEN PROVIDED. I CURRENTLY DRIVE THE CAR FOR WORK SO IF THIS ISSUE ISN'T RESOLVED SOON IT PRESENTS A BIG HAZARD TO MYSELF AND OTHERS. *TR
Incident date: May 27, 2020
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT UPON APPROACHING 40 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO METRO HONDA (540 NJ-440, JERSEY CITY, NJ 07305) FOR A WHEEL ALIGNMENT HOWEVER, THE FAILURE PERSISTED AFTER THE WHEEL ALIGNMENT WAS PERFORMED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WA... Read more
Incident date: Jun 7, 2020
I WENT TO GO AT A STOP LIGHT I GOT TO ABOUT 15 MPH AND MY CAR JUS LOST ALL POWER AND DIDN'T RESTART. WHEN I TRIED TO TURN THE KEY ON AND OFF AGAIN NO POWER AS WELL AS EVERYTIME I PUT THE KEY IN THE IGNITION IT MAKES THIS WEIRD BUZZING NOISE WHEN I TRY TO TURN IT OVER. *TR
Incident date: Jun 7, 2020
I WENT TO GO AT A STOP LIGHT I GOT TO ABOUT 15 MPH AND MY CAR JUS LOST ALL POWER AND DIDN'T RESTART. WHEN I TRIED TO TURN THE KEY ON AND OFF AGAIN NO POWER AS WELL AS EVERYTIME I PUT THE KEY IN THE IGNITION IT MAKES THIS WEIRD BUZZING NOISE WHEN I TRY TO TURN IT OVER. *TR
Incident date: Jun 7, 2020
I WENT TO GO AT A STOP LIGHT I GOT TO ABOUT 15 MPH AND MY CAR JUS LOST ALL POWER AND DIDN'T RESTART. WHEN I TRIED TO TURN THE KEY ON AND OFF AGAIN NO POWER AS WELL AS EVERYTIME I PUT THE KEY IN THE IGNITION IT MAKES THIS WEIRD BUZZING NOISE WHEN I TRY TO TURN IT OVER. *TR
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACURA OF COLUMBUS (4340 DUBLIN GRANDVILLE RD, DUBLIN, OH 43017), WAS CONTACTED AND IT WAS CONFIR... Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PHIL SMITH ACURA (940 N FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 785-7100) WAS CONTACTED AND IT WAS C... Read more
Incident date: Jun 1, 2014
THE BLUETOOTH MODULE CONTINUOUSLY RUNS EVEN WHEN THE VEHICLE IS OFF/NON-OPERATIONAL. IT'S LED TO ME HAVING TO REPLACE THE BATTERY 5X IN THE 8 YEARS OF OWNERSHIP. I DON'T HAVE ANY EXTERNAL ELECTRONIC DEVICES OR CHARGERS PLUGGED IN TO WHERE IT CAN CAUSE THE BATTERY TO DRAIN, NOR DO I LEAVE THE HEADLIGHTS OR CABIN LIGHTS ON. ACURA DEALERSHIPS CLAIM THERE IS NO ISSUE, HOWEVER THERE ARE MANY COMPLAINTS... Read more
Incident date: Nov 11, 2019
TL* THE CONTACT OWNS A 2017 ACURA TLX. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO FIRST ACURA SALES (16 HIGHLAND AVE, SEEKONK, MA 02771) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED TH... Read more
Incident date: Dec 31, 2019
MY POWER STEERING HOSES HAVE BEEN LEAKING AND NOW THERE'S FLUID DOWN UNDER THE MOTOR AND UNDER THE CAR.. THE CAR WILL NOT HOLD POWER STEERING FLUID BUT FOR ONE DAY AND MY CAR IS NOW BECOME UNDRIVABLE. I SEE THERE WAS A RECALL BUT I DID NOT RECEIVE THE RECALL NOTICE AND STARTED LOOKING ONLINE AND SAW THAT ACTUALLY I HAVE EXPERIENCED THE SAME PROBLEM BUT NOW IT'S GOTTEN TO THE POINT WHERE IT'S WORSE... Read more
Incident date: Dec 31, 2019
MY POWER STEERING HOSES HAVE BEEN LEAKING AND NOW THERE'S FLUID DOWN UNDER THE MOTOR AND UNDER THE CAR.. THE CAR WILL NOT HOLD POWER STEERING FLUID BUT FOR ONE DAY AND MY CAR IS NOW BECOME UNDRIVABLE. I SEE THERE WAS A RECALL BUT I DID NOT RECEIVE THE RECALL NOTICE AND STARTED LOOKING ONLINE AND SAW THAT ACTUALLY I HAVE EXPERIENCED THE SAME PROBLEM BUT NOW IT'S GOTTEN TO THE POINT WHERE IT'S WORSE... Read more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GOLD COAST ACURA (3195 PERKIN AVE, VENTURA, CA 93003; (805) 642-3600) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT... Read more
Incident date: Jun 3, 2019
WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR
Incident date: Jun 8, 2020
ON MONDAY, JUNE 8, 2020 I WAS DRIVING MY 2013 ACURA RDX AND EXPERIENCED AN ISSUE WITH THE POWER TRAIN. I CAME TO A RED LIGHT ON A TOWN STREET IN MIDDLEBURY, VT AND LET THE CAR NATURALLY DECELERATE. AS I APPROACHED THE CAR AHEAD OF ME, MY RDX VERY SUDDENLY SURGED FORWARD AND ACCELERATED. IT ACCELERATED VERY NOTICEABLY. FORTUNATELY, I BRAKED AND SWERVED IN TIME SO AS TO NOT REAR-END THE VEHICLE A... Read more
Incident date: Jun 9, 2020
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWAR... Read more
Incident date: Jan 20, 2020
TL* THE CONTACT OWNS A 1998 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE CO... Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED AND HESITATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT ABOVE THIRD GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDE... Read more
Incident date: Jun 5, 2020
IN MAY 2015, I PURCHASED A 2014 ACURA RLX AND WITHIN THE FIRST YEAR, I STARTED HAVING PROBLEMS WITH THE STEERING. THE CAR WILL AUTOMATICALLY START STEERING ALL OVER THE ROAD, MAKING THE CAR UNSAFE TO DRIVE AND SEVERAL SENSOR LIGHTS, POWER STEERING SYSTEM (EPS), HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST (VSA), LANE DEPARTURE WARNING, FORWARD COLLISION WARNING, ETC.. WILL COME ON THE DASH... Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLMAN ACURA LOCATED AT 18002 I-45 NORTH 77090, (281) 821-1100) WAS CONTACTED AND IT WAS CONFIRME... Read more
Incident date: Jun 7, 2020
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .
Incident date: Jun 7, 2020
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .