Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 13, 2020
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
Incident date: Jun 13, 2020
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
Incident date: Jul 14, 2020
THE VEHICLE IS STALLING AT INTERSECTIONS. THIS PROBLEM OCCURS MORE FREQUENTLY ON HOT DAYS.
Incident date: Jun 11, 2020
THIS STARTED A LONG TIME AGO. MY ENGINE WOULD REV UP AND I WOULD HAVE TO PUSH MY BREAKS SO HARD TO SLOW OR STOP. A MECHANIC FINALLY FOUND IT WAS THE CRUISE CONTROL STICKING. THE PART WAS SOLD $800. I GOT IT FIXED BUT THOUGHT THIS WAS VERY DANGEROUS. IT ALSO WOULD NOT GO BACK INTO GEAR AFTER I WOULD STOP THE ENGINE WHEN THIS WOULD HAPPEN. I WOULD GO INTO THE MANUAL RELEASE TAB TO FINALLY GET GOING ... Read more
Incident date: Jul 13, 2020
2004 ACURA TSX: I SAT IN MY CAR IDLE FOR ABOUT 15 MINUTES TO EAT. WHEN I PUT MY CAR IN REVERSE TO BACK OUT OF A PARKING SPOT, THE PASSENGER SIDE CURTAIN AND SEAT AIRBAGS SUDDENLY DEPLOYED. WITHIN 5 SECONDS THE DRIVER SIDE DEPLOYED. THESE CREATED THE LOUDEST NOISE I HAVE EVER HEARD IN MY ENTIRE LIFE. I QUICKLY PUT THE CAR BACK IN PARK AND JUMPED OUT AS THE CAR WAS FILLED WITH A DUSTY CLOUD. THIS CA... Read more
1 injured
Incident date: Dec 25, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES AND THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE WAS PREVIOUS... Read more
Incident date: Jul 13, 2020
DEFECTIVE KNOCK SENSOR AFTER 40,000 MI.....4 YEARS
Incident date: Jul 10, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE IN LIMP MODE. THE VEHICLE WAS THEN TOWED TO POHANKA ACURA LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151 HOWEVER, THE CA... Read more
Incident date: Jul 10, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE IN LIMP MODE. THE VEHICLE WAS THEN TOWED TO POHANKA ACURA LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151 HOWEVER, THE CA... Read more
Incident date: Jul 3, 2020
WHILE DRIVING EAST BOUND ON I-64 AT 65 MILES PER HOUR IN THE LEFT LANE THE VEHICLE COMPLETELY SHUT DOWN AND TURNED OFF. WE HAD NO ACCELERATION NO RESPONSE WHATSOEVER. WE COULDN'T GET SAFELY TO THE RIGHT SIDE AND WERE FORCED TO PULL TO THE LEFT NEXT TO THE JERSEY WALL AND IN A VERY DANGEROUS SITUATION. 1/3RD OF OUR VEHICLE WAS STILL IN THE LEFT LANE SINCE THERE WAS VERY LITTLE ROOM ON THE LEFT SIDE... Read more
Incident date: Jun 20, 2020
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE OCCUPIED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000.
Incident date: Jun 20, 2020
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE OCCUPIED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000.
Incident date: Jul 4, 2020
- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SL... Read more
Incident date: Jul 4, 2020
- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SL... Read more
Incident date: Jul 4, 2020
- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SL... Read more
Incident date: Jul 13, 2020
MY HEADLIGHTS IN MY 2009 MDX ARE GETTING VERY FOGGY LIKE THEY TURNNIG WHITE IN OUTSIDE SURFACE IS HARD TO SEE AT NIGHT TIME WHIT THE LOW BEANS I USE THE HIGH BEANS TO BE ABLE TO SEE I TAKE IT TO A REPAIR SHOP AND THEY CANNOT DO NOTHING I THINK THIS IS A SAFETY HAZARD I SEE OTHERS ACURA WHIT THE SAME PROBLEM THEY SURE PUT THIS PROBLEM IN RECALL...THANKS
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043; 443-574-1240) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REAS... Read more
Incident date: Jul 8, 2020
6 HOURS INTO A CROSS COUNTRY DRIVE, MY WIFE WENT TO PASS A LINE OF SLOWER MOVING CARS IN A DESIGNATED PASSING AREA ON US45 IN MS. AS SHE PUSH DOWN ON THE ACCELERATOR AT 55 MPH, THE CAR DROPPED INTO A LOWER GEAR AS IT ACCELERATED TO 60 MPH, THEN BUCKED AND WHEN INTO LIMP HOME MODE. THE CHECK ENGINE LIGHT STARTED FLASHING, WITH SPEED DROPPING RAPIDLY TOWARDS 20 MPH. SHE WAS ABLE TO GET SAFELY TOWARD... Read more
Incident date: Jun 14, 2020
VEHICLE STALLS AT HIGHWAY SPEEDS. NO SOFTWARE UPDATE BY ACURA HAS FIXED THE ISSUE. THERE ARE SEVERAL LAWSUITS AGAINST ACURA FOR THE SAME BUT THEY DENY ANY RESPONSIBILITY. GOOGLE ACURA MDX TRANSMISSION CLASS ACTION LAWSUIT.
Incident date: Jul 7, 2020
I WAS DRIVING ON THE HIGHWAY AND THE CAR SLAMED ON ITS BRAKES BY ITSELF TO A COMPLETE STOP NOTHING WAS IN FRONT OF ME AND ALMOST GOT HIT FROM BEHIND. I CALLED DEALERSHIP SAID WAS A KNOWN ISSUE WITH NO FIX AT THIS TIME.
Incident date: Jan 9, 2020
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAI... Read more
Incident date: Jan 16, 2020
THERE'S A RECALL ON MY CAR AIRBAGS
Incident date: Jan 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. CROWN ACURA LOCATED AT 18911 US 19 NORTH CLEAR WATER FL 33764, (888) 642-5567) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND THE CONTACT WAS INFORMED THAT PARTS WOULD BE AVAILABLE FOURTH QU... Read more
Incident date: Mar 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 426 9817) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT... Read more
Incident date: Mar 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 426 9817) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT... Read more
Incident date: Jul 7, 2020
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I G... Read more
Incident date: Jul 7, 2020
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I G... Read more
Incident date: Jul 7, 2020
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I G... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RADLEY ACURA (5823 COLUMBIA PIKE, FALLS CHURCH, VA 22041, (703) 824-5700) AND IT WAS CONFIRMED T... Read more
Incident date: Jul 6, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTUR... Read more
Incident date: Jul 2, 2020
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING IN THE MIDDLE LANE ON THE HIGHWAY, THE VEHICLE WAS REAR-ENDED WHICH CAUSED THE VEHICLE TO CRASH INTO A CONCERT DIVIDER. THE VEHICLE ENDED UP IN THE LEFT LANE, WHERE IT WAS HIT HEAD-ON BY A BUS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT AN UNKNOWN LIGHT ILLUMINATED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED N... Read more
Crash
2 injured
Incident date: Mar 13, 2020
TL* TAKATA RECALL. THE CONTACT'S HUSBAND OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ACURA OF GLENDALE (505 S BRAND BLVD, GLENDALE, CA 91204 (818)502-1100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCE... Read more
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLA... Read more
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLA... Read more
Incident date: Mar 1, 2020
IN MARCH 2020, ACURA SENT ME A SAFETY RECALL NOTICE THAT SAID, "THE REPLACEMENT PARTS NEEDED TO REPAIR YOUR VEHICLE, IF NECESSARY, ARE NOT AVAILABLE AND ACURA IS UNABLE TO INSPECT/REPAIR YOUR VEHICLE AT THIS TIME." WHAT SHOULD I DO?
Incident date: Jun 28, 2020
I AM TEXTING YOU BECAUSE THERE WAS A RECALL ON THE TRANSMISSION AND IT BROKE DOWN ON ME WHEN I WENT OUT OF TOWN SO IT IS STILL SITTING IN THE TOWN I WENT TO AND THE RECALL WAS ON POWER TRAIN AUTOMATIC TRANSMISSION RECALL NUMBER 08V091000 ON 2/7/2008 AND I WOULD LIKE TO KNOW WHEN I CAN GET MY VEHICLE REPAIRED. *TR
Incident date: Jun 20, 2020
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL K... Read more
Incident date: Jun 20, 2020
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL K... Read more
Incident date: Jun 20, 2020
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL K... Read more
Incident date: Jan 17, 2020
ACURA HAS FAILED TO PROVIDE A REPLACEMENT FOR THE RECALLED AIRBAGS IN A TIMELY MANNER. THE RECALL WAS ISSUED ON 1/17/2020 AND IT IS NOW 7/2/2020. I HAVE BEEN UNABLE TO DRIVE THE CAR IN THIS TIME FOR WORK AND OTHER LIVING NEEDS. *TR
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Mar 26, 2020
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, TURNING THE VEHICLE WHEN THE DRIVER IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF THEM. THE VEHICLE'S PASSENGER SIDE AIR BAG DEPLOYED OUT OF IT'S COMPARTMENT, HOWEVER, THE DRIVER'S SEAT AIR BAG FAILED TO DEPLOY. THE CONTACT STATED THE VEHICLE WAS NOT TOWED. A POLICE... Read more
Crash
2 injured
Incident date: Jun 18, 2020
AFTER GETTING OFF WORK MY CAR SITTING FOR ABOUT 8 HOURS, ON MY COMMUTE HOME WHICH IS APPROXIMATELY 6-8 MINUTES (CITY STREETS) MY STEERING BECAME VERY HEAVY AND DIFFICULT. THE CAR STARTED TO MAKE FUNNY SOUNDS UNDER THE HOOD. ONCE I ARRIVED HOME I NOTICE A TRAIL OF FLUID LEAKAGE SO I CHECKED THE POWER STEERING RESERVOIR AND IT WAS TAPPED DRY, ABSOLUTELY NO FLUID. I HAD TO REPLACE THE ENTIRE RACK AND... Read more
Incident date: Jun 29, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE... Read more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Jun 27, 2020
WE PURCHASED OUT VEHICLE A LITTLE OVER A MONTH AGO, BECAUSE OF THE PANDEMIC HAD NOT DRIVEN IT AT NIGHT UNTIL THIS PAST WEEKEND. WHEN RETURNING HOME FROM OUT OF STATE, IT STARTED GETTING DARK LIGHTS WERE TURNED ON AS IT GOT DARKER WE COULD NOTICE THAT YOU COULDN'T SEE ANYTHING IN FRONT OF YOU UNLESS YOU HAS THE HIGH BEAMS ON, WHICH IS NOT SAFE TO DRIVE WITH ON A MAJOR HIGHWAY. IT WAS VERY FRIGHTE... Read more
Incident date: Jun 29, 2018
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED DICK HANNAH ACURA OF PORTLAND (12030 SE STARK ST, PORTLAND, OR 97216, (503) 506-8572) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASON... Read more
Incident date: Jun 25, 2020
WHEN TURNING SLOWLY (IE PARKING LOTS), THERE IS KNOCKING/CREAKING SOUND HEARD ON THE DRIVER'S SIDE. DEALER CONFIRMED NOISE BUT NOT ABLE TO SAY EXACTLY WHAT IS WRONG OR WHY OTHER THAN TO SAY THAT IT NEEDS FRONTS AXLES ON BOTH SIDES REPLACED AT COST OF $1200+. IN MY OPINION, THEY DIDN'T PROPERLY DIAGNOSE IT (AND REALLY ARE JUST GUESSING AT PROBLEM). THEY ONLY TEST DROVE IT AND THAT IS NOT ONLY WA... Read more
Incident date: Jun 6, 2017
TL* THE CONTACT OWNS A 2005 ACURA TSX. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED, WITHOUT WARNING. THE CONTACT ADDED POWER STEERING FLUID TO THE POWER STEERING RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V174000 (STEERING) HOWEVER, THE VIN... Read more
Incident date: Jun 25, 2020
THE PASSENGER SIDE AIRBAG IN MY 2001!ACURA CL WAS RECALLED AND THE COMPANY NEVER CONTACTED ME ABOUT IT! I BOUGHT THE CAR ON 5/28/20 WITH NO TITLE BUT I DO HAVE A BILL OF SALE ON A NOTEBOOK PIECE OF PAPER BUT ANYWAYS I SAW WHERE THERE WAS RECALLS FOR SOME PARTS ON MY VEHICLE AND WAS RESEARCHING UP ON THIS STUFF AND CAME ACROSS THE INFORMATION THAT MY AIRBAGS HAVE BEEN RECALLED...WHAT POSSIBLY IS TH... Read more