Showing 16,985 complaints for ACURA
Incident date: Sep 2, 2019
THE DASHBOARD CRACKED RIGHT ABOVE THE PASSENGER SIDE AIRBAG REQUIRING THE DASHBOARD TO NEED REPLACING. ACURA WON'T COVER THE EXPENSE DESPITE THE FACT THIS IS A SAFETY HAZARD AND VERY DANGEROUS.
Incident date: Sep 2, 2019
THE DASHBOARD CRACKED RIGHT ABOVE THE PASSENGER SIDE AIRBAG REQUIRING THE DASHBOARD TO NEED REPLACING. ACURA WON'T COVER THE EXPENSE DESPITE THE FACT THIS IS A SAFETY HAZARD AND VERY DANGEROUS.
Incident date: Jan 23, 2019
THE CAR DID NOT BRAKE WHEN APPROACHING A STOPLIGHT. CRASHED INTO THE LAST CAR IN LINE. INVESTIGATION SHOWED I STARTED BRAKING AT 35 MPH FOR 7+ SECONDS, BEFORE THE CRASH. TWO LINES IN BOTH DIRECTIONS, THE SPEED LIMIT WAS 40 MPH.
Crash
Incident date: Jan 23, 2019
THE CAR DID NOT BRAKE WHEN APPROACHING A STOPLIGHT. CRASHED INTO THE LAST CAR IN LINE. INVESTIGATION SHOWED I STARTED BRAKING AT 35 MPH FOR 7+ SECONDS, BEFORE THE CRASH. TWO LINES IN BOTH DIRECTIONS, THE SPEED LIMIT WAS 40 MPH.
Crash
Incident date: Dec 1, 2017
TRASMISSION HAS HAD TO BE REPLACED TWICE. AIRBAG LIGHT HAS REMAINED A PROBLEM SINCE ABOUT A YEAR AFTER I PURCHASED IT.
Incident date: Dec 1, 2017
TRASMISSION HAS HAD TO BE REPLACED TWICE. AIRBAG LIGHT HAS REMAINED A PROBLEM SINCE ABOUT A YEAR AFTER I PURCHASED IT.
Incident date: Mar 19, 2019
ON NUMEROUS OCCASIONS MY CAR SHUTTERS AND WILL NOT ACCELL OR WILL LUNGE WITHOUT PRESSURE BEING APPLIED TO THE FAR PEDAL. I'VE TAKEN THE CAR BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY REPLACE TRANSMISSION FLUID, ETC. NOTHING HELPS. A SERVICE PERSON WORKING AT THE DEALERSHIP TOLD ME THAT THEY ARE TRYING TO WAIT FOR MY WARRANTY TO EXPIRE.
Incident date: Dec 2, 2019
THE CAR AUTOMATICALLY SWITCHES TO NEUTRAL AND SHUTS OFF WHILE DRIVING. I BOUGHT THE CAR BRAND NEW FROM JOHN EAGLE ACURA AND HAVE HAD THIS PROBLEM THE ENTIRE TIME THAT I HAVE OWNED THE VEHICLE. THE DEALERSHIP REPLACED THE TRANSMISSION AND STARTER ON THE CAR LESS THAN 3 MONTHS AFTER PRUCHASE. THE CAR CONTINUES TO SWITCH GEARS ON ITS OWN AND SHUTS OFF! THE DEALERSHIP SAYS THAT NOTHING IS WRONG WIT
... H THE CAR. PLEASE BEAWARE THIS CAR IS NOT SAFE TO DRIVE!!!Read more
Incident date: Dec 2, 2019
THE CAR AUTOMATICALLY SWITCHES TO NEUTRAL AND SHUTS OFF WHILE DRIVING. I BOUGHT THE CAR BRAND NEW FROM JOHN EAGLE ACURA AND HAVE HAD THIS PROBLEM THE ENTIRE TIME THAT I HAVE OWNED THE VEHICLE. THE DEALERSHIP REPLACED THE TRANSMISSION AND STARTER ON THE CAR LESS THAN 3 MONTHS AFTER PRUCHASE. THE CAR CONTINUES TO SWITCH GEARS ON ITS OWN AND SHUTS OFF! THE DEALERSHIP SAYS THAT NOTHING IS WRONG WIT
... H THE CAR. PLEASE BEAWARE THIS CAR IS NOT SAFE TO DRIVE!!!Read more
Incident date: Dec 2, 2019
THE CAR AUTOMATICALLY SWITCHES TO NEUTRAL AND SHUTS OFF WHILE DRIVING. I BOUGHT THE CAR BRAND NEW FROM JOHN EAGLE ACURA AND HAVE HAD THIS PROBLEM THE ENTIRE TIME THAT I HAVE OWNED THE VEHICLE. THE DEALERSHIP REPLACED THE TRANSMISSION AND STARTER ON THE CAR LESS THAN 3 MONTHS AFTER PRUCHASE. THE CAR CONTINUES TO SWITCH GEARS ON ITS OWN AND SHUTS OFF! THE DEALERSHIP SAYS THAT NOTHING IS WRONG WIT
... H THE CAR. PLEASE BEAWARE THIS CAR IS NOT SAFE TO DRIVE!!!Read more
Incident date: Dec 2, 2019
THE TRANSMISSION IS LACKING AT ANY MOMENT THAT HAPPENS TO ME IN THE MIDDLE OF THE STREET. NO SAFE ANOTHER CAR ALMOST HIT ME. NO SAFE .... MY DASH IS HORRIBLE COMPLETELY CRACKE AND THIS DEFINITELY IS GOING TO AFFECT THE AIRBAGS IN MY ACURA 2004 TL. SORRY IS THE WORS OF WORST .YES I WAS DRIVING GOING IN TO THE GAS STATION AND CAR JUST LACK I COULDN'T DO ANYTHING AFTER ABOUT 20 MINUTES. T
... HE CAR GETS ON GEAR AGAIN AND I GET IN GAS STATIONRead more
Incident date: Dec 2, 2019
THE TRANSMISSION IS LACKING AT ANY MOMENT THAT HAPPENS TO ME IN THE MIDDLE OF THE STREET. NO SAFE ANOTHER CAR ALMOST HIT ME. NO SAFE .... MY DASH IS HORRIBLE COMPLETELY CRACKE AND THIS DEFINITELY IS GOING TO AFFECT THE AIRBAGS IN MY ACURA 2004 TL. SORRY IS THE WORS OF WORST .YES I WAS DRIVING GOING IN TO THE GAS STATION AND CAR JUST LACK I COULDN'T DO ANYTHING AFTER ABOUT 20 MINUTES. T
... HE CAR GETS ON GEAR AGAIN AND I GET IN GAS STATIONRead more
Incident date: Dec 2, 2019
THE TRANSMISSION IS LACKING AT ANY MOMENT THAT HAPPENS TO ME IN THE MIDDLE OF THE STREET. NO SAFE ANOTHER CAR ALMOST HIT ME. NO SAFE .... MY DASH IS HORRIBLE COMPLETELY CRACKE AND THIS DEFINITELY IS GOING TO AFFECT THE AIRBAGS IN MY ACURA 2004 TL. SORRY IS THE WORS OF WORST .YES I WAS DRIVING GOING IN TO THE GAS STATION AND CAR JUST LACK I COULDN'T DO ANYTHING AFTER ABOUT 20 MINUTES. T
... HE CAR GETS ON GEAR AGAIN AND I GET IN GAS STATIONRead more
Incident date: Nov 24, 2019
COLLISION WITH CONCRETE BARRIER AT APPROXIMATELY 60MPH. AIRBAGS DID NOT DEPLOY
Crash
1 injured
Incident date: Nov 10, 2019
NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACU
... RA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!Read more
Incident date: Nov 10, 2019
NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACU
... RA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!Read more
Incident date: Dec 2, 2019
I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN
Incident date: Dec 2, 2019
I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN
Incident date: Dec 2, 2019
I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN
Incident date: Nov 23, 2019
TL* THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE. ALSO, WHILE DRIVING OVER 60 MPH, THE VEHICLE SEIZED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND RESTART THE IGNITION, BUT THE FAILURE CONTINUED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE
... REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 192,000. *LN CONSUMER STATED THE FOLLOWING TRANSMISSION CODES ARE GENERATED FROM THE DIAGNOSIS TOOL P0700 - A/T SYSTEM MALFUNCTION P1740 - 4TH PRESSURE SWITCH FAILURE P1750 - CLUTCH PRESSURE FAILURE *JBRead more
Incident date: Dec 2, 2019
EARLY THIS MORNING I WAS CLEANING SNOW ON THE ROOF OF MY CAR WITH A SNOW BRUSH. WHEN I FINISHED I PROCEED TO SEAT IN THE DRIVER SEAT TO DRIVE OFF TO WORK AND I DIDN'T REALIZE I HAD GLASS ON MY SEAT AND I SAT ON IT. I LOOKED UP AND NOTICED MY SUNROOF GLASS WAS SHATTERED WITH A HOLE IN THE MIDDLE OF THE GLASS. THE OUTSIDE TEMPERATURE WAS IN THE HIGH 20'S AND I USED THE SAME SNOW REMOVAL BRUSH ON THE
... SAME CAR LAST YEAR!Read more
Incident date: Sep 2, 2019
I CHANGED MY OIL AND DROVE MY VEHICLE ROUGHLY 1500 MILES IN OVER A MONTH TIMEFRAME AND I PROPERLY CHECKED MY OIL WHILE THE CAR WAS STATIONARY ON LEVEL GROUND TO FIND THAT MY OIL LEVEL WAS VERY LOW. I THOROUGHLY CHECKED MY ENGINE FOR ANY OIL LEAKS AND THERE WAS NO LEAKS TO BE FOUND. THERE IS NEVER AN OIL LEAK IN MY GARAGE WHERE I PARK MY VEHICLE EVERYDAY. AT THIS POINT IT IS REASONABLE TO ASSUME TH
... AT THE ENGINE IS BURNING OIL IN SOME WAY.Read more
Incident date: Nov 23, 2019
FROM THE DAY I TOOK DELIVERY OF MY 2020 RDX ADVANCE IN AUGUST, I'VE BEEN COMPLETELY CRAZY ABOUT IT. NOW, HOWEVER, I'M FEELING SAD AND DISILLUSIONED, BUT MORE IMPORTANTLY, I DON'T FEEL 100% SAFE DRIVING IT. RECENTLY, AFTER SPENDING A FEW WEEKS IN GEORGIA, WE WERE DRIVING BACK HOME TO NORTHERN VIRGINIA ON I-85N IN NORTH CAROLINA. IT WAS AND HAD BEEN RAINING STEADILY THE ENTIRE TRIP. THERE WAS MODE
... RATE/HEAVY TRAFFIC MOVING AT SPEEDS BETWEEN 60-75/80 MPH. SOMEWHERE JUST SOUTH OF CHARLOTTE, THE CAR SUDDENLY STARTED SLOWING DOWN, EVEN THOUGH I WAS PRESSING THE ACCELERATOR! IT WAS BARELY MOVING IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT WAS BLINKING AND THE ENGINE WAS RATTLING AND SPUTTERING. I IMMEDIATELY TURNED ON THE HAZARDS AND STARTED CROSSING THE TWO FAR RIGHT LANES TO GET OVER TO THE NARROW SHOULDER. TERRIFYING. FORTUNATELY, WE WERE ONLY ABOUT A 1/4 MILE FROM AN EXIT. WE SLOWLY MADE IT ON THE SHOULDER TO ONE OF GAS STATIONS THERE. AFTER CHECKING THE SUPPORT SECTION IN THE APP AND CALLING A TECH AT MY HOME DEALERSHIP, I SHUT THE CAR OFF AND LET IT SIT FOR ABOUT 15 MINUTES. IT STARTED AND WE WERE ABLE TO FINISH THE TRIP WITHOUT FURTHER INCIDENT. WE MADE IT HOME SAFELY, BUT THE REMAINING SIX HOURS OF THE TRIP WERE MENTALLY EXCRUCIATING. WE DROVE AS SLOWLY AS SAFELY POSSIBLE IN THE RIGHT LANE. I COULDN'T GET IT OUT OF MY HEAD THAT IT COULD HAPPEN AGAIN AT ANY MOMENT. AND, I CAN'T SAY IT HASN'T CROSSED MY MIND THAT I WON'T BE ABLE TO GET OVER THAT EXTENDED FEELING OF UNCERTAINTY WHILE DRIVING IT. AT LEAST, NOT FOR NOW. I TOOK IT TO THE DEALER ON 11/25/19. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, AND THAT THERE WERE NEITHER ERROR NOR FAULT CODES STORED. I HAD BEEN HOPING THEY WOULD GIVE ME SOME EXPLANATION AND REASSURANCE THAT EVERYTHING IS FINE. I WANTED TO FEEL 100% THAT THE CAR IS STILL SAFE TO DRIVE, BUT I'M NOT FEELING THAT NOW.Read more
Incident date: Nov 23, 2019
FROM THE DAY I TOOK DELIVERY OF MY 2020 RDX ADVANCE IN AUGUST, I'VE BEEN COMPLETELY CRAZY ABOUT IT. NOW, HOWEVER, I'M FEELING SAD AND DISILLUSIONED, BUT MORE IMPORTANTLY, I DON'T FEEL 100% SAFE DRIVING IT. RECENTLY, AFTER SPENDING A FEW WEEKS IN GEORGIA, WE WERE DRIVING BACK HOME TO NORTHERN VIRGINIA ON I-85N IN NORTH CAROLINA. IT WAS AND HAD BEEN RAINING STEADILY THE ENTIRE TRIP. THERE WAS MODE
... RATE/HEAVY TRAFFIC MOVING AT SPEEDS BETWEEN 60-75/80 MPH. SOMEWHERE JUST SOUTH OF CHARLOTTE, THE CAR SUDDENLY STARTED SLOWING DOWN, EVEN THOUGH I WAS PRESSING THE ACCELERATOR! IT WAS BARELY MOVING IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT WAS BLINKING AND THE ENGINE WAS RATTLING AND SPUTTERING. I IMMEDIATELY TURNED ON THE HAZARDS AND STARTED CROSSING THE TWO FAR RIGHT LANES TO GET OVER TO THE NARROW SHOULDER. TERRIFYING. FORTUNATELY, WE WERE ONLY ABOUT A 1/4 MILE FROM AN EXIT. WE SLOWLY MADE IT ON THE SHOULDER TO ONE OF GAS STATIONS THERE. AFTER CHECKING THE SUPPORT SECTION IN THE APP AND CALLING A TECH AT MY HOME DEALERSHIP, I SHUT THE CAR OFF AND LET IT SIT FOR ABOUT 15 MINUTES. IT STARTED AND WE WERE ABLE TO FINISH THE TRIP WITHOUT FURTHER INCIDENT. WE MADE IT HOME SAFELY, BUT THE REMAINING SIX HOURS OF THE TRIP WERE MENTALLY EXCRUCIATING. WE DROVE AS SLOWLY AS SAFELY POSSIBLE IN THE RIGHT LANE. I COULDN'T GET IT OUT OF MY HEAD THAT IT COULD HAPPEN AGAIN AT ANY MOMENT. AND, I CAN'T SAY IT HASN'T CROSSED MY MIND THAT I WON'T BE ABLE TO GET OVER THAT EXTENDED FEELING OF UNCERTAINTY WHILE DRIVING IT. AT LEAST, NOT FOR NOW. I TOOK IT TO THE DEALER ON 11/25/19. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, AND THAT THERE WERE NEITHER ERROR NOR FAULT CODES STORED. I HAD BEEN HOPING THEY WOULD GIVE ME SOME EXPLANATION AND REASSURANCE THAT EVERYTHING IS FINE. I WANTED TO FEEL 100% THAT THE CAR IS STILL SAFE TO DRIVE, BUT I'M NOT FEELING THAT NOW.Read more
Incident date: Apr 1, 2019
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , I HAVE REPLACED THE TIRES ,BRAKES , RIMS AND THE VEHICLE I AM TOLD FROM THE DEALER THAT MY VEHICLE DOESN'T APPLY TO KNOWN ISSUE AND THERE'S NOTHING I CAN ABOUT IT , I HAVE HAD IT BALANCED AND ROAD FORCED TESTED WITH NO RELIEF IT'S A CONCERN AS THE VEHICLE INSTABILITY HAS CAUSED FOR NEW HUBS AND ALREADY ON A VEHICLE LESS THAN 50K ON THE MILEAGE
Incident date: Apr 1, 2019
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , I HAVE REPLACED THE TIRES ,BRAKES , RIMS AND THE VEHICLE I AM TOLD FROM THE DEALER THAT MY VEHICLE DOESN'T APPLY TO KNOWN ISSUE AND THERE'S NOTHING I CAN ABOUT IT , I HAVE HAD IT BALANCED AND ROAD FORCED TESTED WITH NO RELIEF IT'S A CONCERN AS THE VEHICLE INSTABILITY HAS CAUSED FOR NEW HUBS AND ALREADY ON A VEHICLE LESS THAN 50K ON THE MILEAGE
Incident date: Apr 1, 2019
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , I HAVE REPLACED THE TIRES ,BRAKES , RIMS AND THE VEHICLE I AM TOLD FROM THE DEALER THAT MY VEHICLE DOESN'T APPLY TO KNOWN ISSUE AND THERE'S NOTHING I CAN ABOUT IT , I HAVE HAD IT BALANCED AND ROAD FORCED TESTED WITH NO RELIEF IT'S A CONCERN AS THE VEHICLE INSTABILITY HAS CAUSED FOR NEW HUBS AND ALREADY ON A VEHICLE LESS THAN 50K ON THE MILEAGE
Incident date: Nov 25, 2019
LAST COUPLE MONTHS PASSENGER SIDE DOOR LOCKS AND UNLOCKS ON ITS OWN WHENEVER CAR STARTS. YESTERDAY DRIVER SIDE DOOR FLEW OPEN AS I WAS DRIVING DOWN THE ROAD. TOOK CAR TO SHOP AND THEY ARE REPLACING DOOR LOCK AT THIS TIME.
Incident date: Sep 5, 2019
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS WAS EXTREMELY DISTORTED AND CAUSED NAUSEA. THE VEHICLE WAS TAKEN TO METRO ACURA (9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 626-6000) WHERE IT WAS DIAGNOSED THAT
... THE WINDSHIELD NEEDED TO BE REPLACED; HOWEVER, THE REPLACEMENT WINDSHIELD WAS WORSE OFF THAN THE ORIGINAL WINDSHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *LN*JBRead more
Incident date: Nov 26, 2019
THE DASHBOARD HAS DEVELOPED CRACKS IN THE AREA AROUND THE PASSENGER-SIDE AIRBAG. DOES THIS CONSTITUTE A POTENTIAL SAFETY ISSUE AFFECTING THE AIRBAG DEPLOYING PROPERLY OR POSSIBLY SHARDS FROM THE DASHBOARD CAUSING ADDITIONAL INJURY? THERE HAS NOT BEEN AN ACCIDENT BUT AM CONCERNED IF A COLLISION DOES HAPPEN IN THE FUTURE.
Incident date: Nov 25, 2019
THE TACHOMETER WILL HUNT UP AND DOWN A FEW HUNDRED RPM UNDER LIGHT ACCELERATION. THE AUTOMATIC TRANSMISSION SEEMS TO SHIFT HARSHLY AND ALSO SHIFTS UP AND DOWN DURING ACCELERATION AT TIMES
Incident date: Oct 21, 2019
MY CAR WOULD NOT START ONE MORNING. I COULD NOT GET IT OUT OF "ACCESSORY MODE" AND THAT MODE DRAINED THE BATTERY COMPLETELY. I ALSO SMELLED FUEL WHEN I TRIED TO HAVE IT JUMP STARTED AND IT RAN FOR 10 SECONDS THEN DIED. I HAD IT TOWED TO AN ACURA DEALER TO HAVE IT FIXED AND THEY CALLED TO TELL ME THAT THE PLASTIC FUEL LINE ON THE UNDERSIDE OF THE CAR HAD "MICROCRACKS" ALONG ITS ENTIRETY AND WAS LE
... AKING FUEL OUT OF THESE CRACKS. THEY SAID THAT THE FUEL LINE WAS NOT DAMAGED IN A DISCRETE LOCATION (I.E. FROM A ROCK OR OBJECT THAT HIT IT BUT THE ENTIRE PLASTIC LINE SPANNING THE FRONT OF THE CAR TO THE REAR OF THE CAR HAD CRACKS ALL OVER IT). I ASKED FOR THE FUEL LINE FOR EVIDENCE AND THEY CLAIMED THEY THREW IT OUT.Read more
Incident date: Nov 16, 2019
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT THE GEAR DID NOT SHIFT PROPERLY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LAUREL (301-498-3322, LOCATED AT 3506 LAUREL FORT MEADE RD, LAUREL, MD 20724) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORM
... ED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Nov 15, 2019
I WAS DRIVING ALL OF SUDDEN POWER STEERING SYSTEM LIGHT COMES ON AND CANT STEER THE CAR HAVE TO GET IT TOWED HOME.VERRY DANGEROUS FOR WHOEVER MAKES THIS STEERING WHEEL LIKE THIS.FOR THIS CAR.WITH ONLY 100K MILES.
Incident date: Nov 10, 2019
ACURA TLX, 2019, FUEL SYSTEM FAILED, SHIFTED GEARS ON ITS OWN AND I HAD TO IMMEDIATELY DIE TO SAFETY CONCERNS. THIS ISSUE FIRST APPEARS IN SEPTEMBER 2019, WITH 5K MILES. OK NOVEMBER 10,2019, TLX DISPLAY BOARDS FOR (NAVIGATION AND TEMPERATURE ADJUSTMENTS, USE OF PHONE AND RADIO WOULD CYCLE DOWN ON IT OWN. THIS HAPPENED REPEATEDLY WHILE THE CAR IS IN DRIVE OR PARK. IT CAUSES A HUGE DISTRACTION WHILE
... DRIVING OR GOING INTO REVERSE BECAUSE YOU CANNOT UTILIZE YOUR BACK-UP CAMERA, ADJUST THE TEMPERATURE AND CAUSE A MAJOR DISTRACTION WHILE DRIVING. I'VE REPORTED THE ISSUE TO ACURA ADVISED ME ON WHAT STEPS I SHOULD TAKE TO SELF DIAGNOSE THIS. THIS AUTOMOBILE IS NOT SAFE TO DRIVE. THE DEALERSHIP HAS PROVIDED LITTLE TO NO UPDATES ON WHAT EXACTLY IS WRONG AND THE AUTOMOBILE HAS BEEN IN THEIR POSSESSION FOR OVER A WEEK.Read more
Incident date: Nov 10, 2019
ACURA TLX, 2019, FUEL SYSTEM FAILED, SHIFTED GEARS ON ITS OWN AND I HAD TO IMMEDIATELY DIE TO SAFETY CONCERNS. THIS ISSUE FIRST APPEARS IN SEPTEMBER 2019, WITH 5K MILES. OK NOVEMBER 10,2019, TLX DISPLAY BOARDS FOR (NAVIGATION AND TEMPERATURE ADJUSTMENTS, USE OF PHONE AND RADIO WOULD CYCLE DOWN ON IT OWN. THIS HAPPENED REPEATEDLY WHILE THE CAR IS IN DRIVE OR PARK. IT CAUSES A HUGE DISTRACTION WHILE
... DRIVING OR GOING INTO REVERSE BECAUSE YOU CANNOT UTILIZE YOUR BACK-UP CAMERA, ADJUST THE TEMPERATURE AND CAUSE A MAJOR DISTRACTION WHILE DRIVING. I'VE REPORTED THE ISSUE TO ACURA ADVISED ME ON WHAT STEPS I SHOULD TAKE TO SELF DIAGNOSE THIS. THIS AUTOMOBILE IS NOT SAFE TO DRIVE. THE DEALERSHIP HAS PROVIDED LITTLE TO NO UPDATES ON WHAT EXACTLY IS WRONG AND THE AUTOMOBILE HAS BEEN IN THEIR POSSESSION FOR OVER A WEEK.Read more
Incident date: Apr 21, 2017
THE DASHBOARD AREA AROUND MY 2004 TL PASSENGER AIRBAG IS CRACKING. WHEN I DID AN INTERNET SEARCH I UNDERSTAND THAT SEVERAL TLS BETWEEN 2004 AND 2008 HAVE THE SAME ISSUE WITH CRACKING OF THE DASH IN THE SAME AREA. FOR SOME REASON NONE OF THESE CARS WERE RECALLED. I AM CONCERNED ABOUT SAFETY. THE CRACK STARTED IN 2017 BUT HAS GOTTEN WORSE SINCE THEN.
Incident date: Nov 9, 2018
TL* THE CONTACT OWNED A 2005 ACURA RL. THE CONTACT STATED THAT HER SON WAS DRIVING AND APPROACHED A CRASH THAT HAD ALREADY TAKEN PLACE. THE VICTIM OF THE CRASH WAS EJECTED FROM THE VEHICLE AND WAS LYING IN THE ROAD. THE CONTACT APPLIED THE BRAKES AND ATTEMPTED TO AVOID A VEHICLE THAT WAS STOPPED IN THE ROAD. THE CONTACT'S SON SWERVED INTO THE OTHER LANE AND CRASHED INTO THE VEHICLE THAT WAS INVOLV
... ED IN THE CRASH AS WELL AS THE VEHICLE THAT WAS STOPPED IN THE MIDDLE OF THE ROAD. THE DRIVER'S VEHICLE FLIPPED OVER ONTO THE SHOULDER OF THE ROAD AND THEN LANDED UPRIGHT AGAIN. THE CONTACT'S SON SUSTAINED HEAD TRAUMA, CUTS TO THE EYES, A BROKEN NOSE, AND ONE OF HIS EYELIDS WAS DETACHED FROM HIS EYE AND HAD TO BE REPAIRED BY A PLASTIC SURGEON. HE WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL WHERE HE REMAINED FOR A MONTH AND A HALF, BATTLING INFECTIONS DURING HIS RECOVERY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. THE OTHER FIVE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKING YARD TO BE INSPECTED. THE CONTACT RETRIEVED THE VEHICLE AND TOOK IT TO HER RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.*DT CRASH REPORT (XXX) LICENSE NUMBER (XXX) VIN (XXXXXX) VEH LICENSE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JBRead more
Crash
1 injured
Incident date: Nov 20, 2019
WHILE I WAS DRIVING THREW THE CITY STREETS WITH WERE A LITTLE ROCKY SUDDENLY OUT OF NO WHERE THE DIVER SIDE AIR BAGS POP OUT LEAVING ME CONFUSE WITHOUT HEARING WHILE I WAS DRIVING AND A HEADACHE
1 injured
Incident date: Aug 5, 2019
THE AREA AROUND MY PASSENGER SIDE AIRBAG ON THE DASH IS COMPLETELY CRACKED AND DAMAGED. I'M CONCERNED THAT THE AIRBAG IS DAMAGED UNDER NEATH AND WILL NOT DEPLOY DURING A ACCIDENT. THESE CRACKS JUST APPEARED ONE DAY WHILE THE VEHICLE WAS PARKED AND A FEW DAYS LATER MORE CRACKS. ACURA SHOULD TRULY CONSIDER RECALLING THESE VEHICLES BEFORE SOMEONE DIES DUE TO THERE NEGLIGENCE. THIS IS MY 2ND REQU
... EST. I AM AWARE OF OTHER ACURA OWNERS WITH THE SAME ISSUE.Read more
Incident date: Nov 21, 2019
UNINTENDED ACCELERATION WHEN ATTEMPTING TO SLOW DOWN. WHEN SHIFTED TO N DURING AN EVENT, TACHOMETER READS 6000 RPM. THROTTLE PEDAL AND AREA ARE CLEAR, NO CODES.
Incident date: Nov 21, 2019
I AM THE ORIGINAL OWNER OF A 2005 ACURA TL WITH 49,650 MILES ON IT. WHAT STARTED AS A HAIR LINE CRACK ON THE PASSENGER SIDE DASHBOARD IS NOW A SERIES OF SPIDER WEB WALL OF CRACKS ALL THROUGHOUT THE DASHBOARD, IN THE PAST FEW MONTHS. AS OF LATE, THE CRACKS HAVE EXTENDED TO THE PASSENGER SIDE AIRBAG AREA. AND NOW THE PASSENGER SIDE AIRBAG LIGHT INTERMENTINLY BLINKS ON /OFF BOTH WITH AND WITHOUT A
... PASSENGER OCCUPYING THE SEAT. THIS IS NOT AN OF WEAR AND TEAR PARTS ISSUE BUT A DEFECTIVE MATERIAL ISSUE BY ACURA. FURTHERMORE, IT IS NOW A SAFETY ISSUE WHETHER THE CRACKED DASHBOARD WILL PLAY IN THE MALFUNCTIONING IN THE DEPLOYMENT OF THE PASSENGER SIDE AIRBAG. I AM IN FEAR OF GETTING BEHIND THE WHEEL OF MY ACURA TL NOW THAT AIRBAG LIGHT INTERMITTENTLY SWITCHES ON/OFF AT RANDOM SINCE THE APPEARANCE OF THE CRACKS ON THE DASHBOARD.Read more
Incident date: Nov 21, 2019
I AM THE ORIGINAL OWNER OF A 2005 ACURA TL WITH 49,650 MILES ON IT. WHAT STARTED AS A HAIR LINE CRACK ON THE PASSENGER SIDE DASHBOARD IS NOW A SERIES OF SPIDER WEB WALL OF CRACKS ALL THROUGHOUT THE DASHBOARD, IN THE PAST FEW MONTHS. AS OF LATE, THE CRACKS HAVE EXTENDED TO THE PASSENGER SIDE AIRBAG AREA. AND NOW THE PASSENGER SIDE AIRBAG LIGHT INTERMENTINLY BLINKS ON /OFF BOTH WITH AND WITHOUT A
... PASSENGER OCCUPYING THE SEAT. THIS IS NOT AN OF WEAR AND TEAR PARTS ISSUE BUT A DEFECTIVE MATERIAL ISSUE BY ACURA. FURTHERMORE, IT IS NOW A SAFETY ISSUE WHETHER THE CRACKED DASHBOARD WILL PLAY IN THE MALFUNCTIONING IN THE DEPLOYMENT OF THE PASSENGER SIDE AIRBAG. I AM IN FEAR OF GETTING BEHIND THE WHEEL OF MY ACURA TL NOW THAT AIRBAG LIGHT INTERMITTENTLY SWITCHES ON/OFF AT RANDOM SINCE THE APPEARANCE OF THE CRACKS ON THE DASHBOARD.Read more
Incident date: Nov 21, 2019
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVE ON THE ROAD REGARDLESS OF THE SPEED. WHEN THIS HAPPENS CAR LOST TOTAL ELECTRICAL POWER RESULTING IN BLACKOUT, NOT ABLE TO TURN ON HAZARD LIGHT ALSO, STEERING WHEEL IS TIGHT UNABLE TO TURN THE VEHICLE.. NEED TO RESET NAVIGATION CODE, AND AUDIO CODES TO RESTART GPS NAVIGATION RESPECTIVELY. I WAS
Incident date: Nov 21, 2019
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVE ON THE ROAD REGARDLESS OF THE SPEED. WHEN THIS HAPPENS CAR LOST TOTAL ELECTRICAL POWER RESULTING IN BLACKOUT, NOT ABLE TO TURN ON HAZARD LIGHT ALSO, STEERING WHEEL IS TIGHT UNABLE TO TURN THE VEHICLE.. NEED TO RESET NAVIGATION CODE, AND AUDIO CODES TO RESTART GPS NAVIGATION RESPECTIVELY. I WAS
Incident date: Nov 18, 2019
THE CAR HAS AN OPEN RECALL. MAUS ACURA IN TAMPA SAID IF IT DOESN'T NEED REPAIRED AT THE TIME THEY WILL CLOSE THE RECALL WITHOUT REPAIRS! THEY ARE REFUSING TO GIVE ME LOANER AND SAID THEY ARE NOT FIXING IT.
Incident date: Nov 8, 2019
MY 2014 ACURA RDX RUNNING/LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I FIRST NOTICED THIS LAST YEAR AND CHANGED OUT THE HALOGEN BULBS. I DO NOT DO MUCH DRIVING AT NIGHT. IN THE PAST MONTH WITH THE TIME CHANGE, I CAN BARELY SEE AT NIGHT WHILE DRIVING. THE HALOGEN BULB HAS BEEN CHANGED OUT AGAIN, SO ITS NOT THE BULB. IT IS SOMETHING WITHIN THE HEADLIGHT ASSEMBLY ITSELF - VERY DIFFICULT TO DRIVE AT
... NIGHT. AT TIMES I MUST TURN ON THE HIGH BEAMS WHEN DRIVING DOWN A DARK ROAD. THIS CANNOT BE FIXED WITHOUT PURCHASING NEW COMPLETE HEADLIGHT ASSEMBLIES.Read more
Incident date: Nov 12, 2019
TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING 60-65 MPH, THE DRIVER, PASSENGER, PASSENGER SEAT, AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THE DRIVER SUSTAINED CHEST INJURIES AND THE PASSENGER SUSTAINED INJURIES TO THE NECK AND SIDE. THE DRIVER RECEIVED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED
... CASE NUMBER: 1003671. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 138,000.Read more
2 injured
Incident date: Jul 24, 2019
TL* THE CONTACT OWNS A 2019 ACURA RDX. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE NORMALLY; HOWEVER, THE INSTRUMENT PANEL SEIZED. THE VEHICLE WAS TAKEN TO PARAGON ACURA (56-02 NORTHERN BLVD, WOODSIDE, NY 11377, (347) 862-9539) WHERE IT WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED FI
... VE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN UPDATE WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.Read more
Incident date: Jul 24, 2019
TL* THE CONTACT OWNS A 2019 ACURA RDX. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE NORMALLY; HOWEVER, THE INSTRUMENT PANEL SEIZED. THE VEHICLE WAS TAKEN TO PARAGON ACURA (56-02 NORTHERN BLVD, WOODSIDE, NY 11377, (347) 862-9539) WHERE IT WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED FI
... VE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN UPDATE WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.Read more