Showing 17,413 complaints for ACURA
Incident date: Aug 1, 2020
WHILE DRIVING ON LOCAL ROAD APPROACHING AN INTERSECTION THAT LEADS TO AN ONRAMP IN OAKLAND CA, THE STEERING BECAME EXTREMELY RIGID, IT WAS ALMOST IMPOSSIBLE TO CONTROL THE CAR BY TURNING THE STEERING WHEEL. A WARNING LIGHT FLASHED RAPIDLY ON THE DISPLAY PANEL "STEERING SYSTEM FAILURE". LUCKILY I WAS DRIVING AT 5 TO 10 MPH AND ABLE TO PULL OVER. AFTER ABOUT 30 SECONDS, THE WARNING LIGHT STOPPED AND
... THE CAR'S STEERING THEN PERFORMED NORMALLY. THE PROBLEM OCCURRED AGAIN WITHIN MINUTES AND DRIVING LESS THAN 2 MILES. THE MILEAGE ON THE CAR IS 66,100, THE CAR AUTO OIL CHANGE / B1 REMINDER WAS SHOWING 5% REMAINING FOR THE B1 SERVICE. I CONTACTED ACURA THEY WOULD NOT ACCEPT RESPONSIBILITY FOR REPAIRING THE CAR EVEN THOUGH THIS SEEMS LIKE A MANUFACTURE'S PROBLEM,Read more
Incident date: Aug 1, 2020
WHILE DRIVING ON LOCAL ROAD APPROACHING AN INTERSECTION THAT LEADS TO AN ONRAMP IN OAKLAND CA, THE STEERING BECAME EXTREMELY RIGID, IT WAS ALMOST IMPOSSIBLE TO CONTROL THE CAR BY TURNING THE STEERING WHEEL. A WARNING LIGHT FLASHED RAPIDLY ON THE DISPLAY PANEL "STEERING SYSTEM FAILURE". LUCKILY I WAS DRIVING AT 5 TO 10 MPH AND ABLE TO PULL OVER. AFTER ABOUT 30 SECONDS, THE WARNING LIGHT STOPPED AND
... THE CAR'S STEERING THEN PERFORMED NORMALLY. THE PROBLEM OCCURRED AGAIN WITHIN MINUTES AND DRIVING LESS THAN 2 MILES. THE MILEAGE ON THE CAR IS 66,100, THE CAR AUTO OIL CHANGE / B1 REMINDER WAS SHOWING 5% REMAINING FOR THE B1 SERVICE. I CONTACTED ACURA THEY WOULD NOT ACCEPT RESPONSIBILITY FOR REPAIRING THE CAR EVEN THOUGH THIS SEEMS LIKE A MANUFACTURE'S PROBLEM,Read more
Incident date: Jul 9, 2019
VEHICLE GOES INTO A "LIMP" MODE DURING HIGH SPEED FREEWAY DRIVING WITH LITTLE OR NO POWER DURING HEAVY RAIN. THIS HAS OCCURRED 5 TIMES IN THE 1ST 20,000 MILES AND DEALER CANNOT FIND PROBLEM AFTER 3 ATTEMPTS. THIS IS A VERY DANGEROUS AND POTENTIALLY CATASTROPHIC SITUATION . THIS HAS RENDERED THE VEHICLE NOT USEABLE DUE TO THE SAFETY CONCERNS.
Incident date: Jul 9, 2019
VEHICLE GOES INTO A "LIMP" MODE DURING HIGH SPEED FREEWAY DRIVING WITH LITTLE OR NO POWER DURING HEAVY RAIN. THIS HAS OCCURRED 5 TIMES IN THE 1ST 20,000 MILES AND DEALER CANNOT FIND PROBLEM AFTER 3 ATTEMPTS. THIS IS A VERY DANGEROUS AND POTENTIALLY CATASTROPHIC SITUATION . THIS HAS RENDERED THE VEHICLE NOT USEABLE DUE TO THE SAFETY CONCERNS.
Incident date: Jul 18, 2020
REAR BACK UP CAMERA HAS UP TO 1 MINUTE DELAY IN ACTIVATING WHEN I SELECTED REVERSE. ALSO DELAYS THE SAFETY SYSTEMS ASSOCIATED WITH IT LIKE CROSS TRAFFIC WARNINGS AND COLLISION AVOIDANCE.
Incident date: Jun 10, 2020
FRONT BRAKES MAKE NOISE AND YOU CAN FEEL THE ABRASIVE RUBBING. I HAVE HAD BOTH THE BRAKE PADS AND ROTORS REPLACED AR APPROX 2500 MILES ONLY TO HAVE THE SYMPTOM REOCCURRENCE ABOUT 500 MILES LATER. DEALER SAYS A TICKET HAS BEEN OPENED WITH ACURA TO REMANUFACTURE BRAKE PADS BUT I HAVE NOT HAD AN UPDATE IN OVER TWO MONTHS I THINK. HAPPENS WHEN APPLYING BRAKES GOING ABOUT 40-45 MPH
Incident date: Jul 23, 2020
WHILE DRIVING DOWN THE ROAD MY CHECK AIRBAG SYSTEM INDICATOR LIGHT CAME ON. I REACHED MY DESTINATION AND TURNED OFF MY VEHICLE, I THEN RESTARTED MY VEHICLE AND THE LIGHT WAS STILL ON. I TOOK A PICTURE OF THE LIGHT FOR PROOF. IT DID GO OFF LATER IN THE DAY. IT HAS COME ON INTERMEDIATELY SINCE THAT DAY. I CHECKED AND MY VIN IS NOT ON THE RECALL LIST FOR THE AIRBAG.
Incident date: Jul 30, 2020
ISSUES HAVE NOW OCCURRED TWICE WITHIN AN APPROXIMATELY 4 WEEK PERIOD. FIRST TIME WAS NEAR THE END OF JUNE AND THE SECOND TIME OCCURRED ON 7/30/20. AFTER STOPPING ON THE HIGHWAY, ONCE FOR A STOPLIGHT AND THE OTHER TIME TO TURN OFF HIGHWAY ONTO ANOTHER ROAD, THE ENGINE STALLED/TURNED OFF. AFTER VEHICLE WAS BACK IN PARK, I WAS ABLE TO RESTART THE VEHICLE EACH TIME.
Incident date: Jul 30, 2020
ISSUES HAVE NOW OCCURRED TWICE WITHIN AN APPROXIMATELY 4 WEEK PERIOD. FIRST TIME WAS NEAR THE END OF JUNE AND THE SECOND TIME OCCURRED ON 7/30/20. AFTER STOPPING ON THE HIGHWAY, ONCE FOR A STOPLIGHT AND THE OTHER TIME TO TURN OFF HIGHWAY ONTO ANOTHER ROAD, THE ENGINE STALLED/TURNED OFF. AFTER VEHICLE WAS BACK IN PARK, I WAS ABLE TO RESTART THE VEHICLE EACH TIME.
Incident date: Jul 22, 2020
IF THE OWNER SITS IN THE CAR WITH THE RADIO OPERATING AND THEN TURNS THE CAR OFF COMPLETELY BUT DOESN'T LOCK THE VEHICLE AND THEN RETURNS AT SOME POINT AND ATTEMPTS TO UNLOCK THE VEHICLE AND THEN START THE ENGINE, ON AN INTERMITTENT BASIS, THE BATTERY HAS BEEN RUN DOWN EVEN THOUGH THE ENGINE WAS TURNED OFF.
Incident date: Jul 1, 2020
ON THE INTERSTATE GOING 75 MPH, CARS THROWS ITSELF INTO NEUTRAL AND COMPLETELY LOSES POWER. WARNING LIGHTS COME ON SAYING THERE IS A PROBLEM WITH THE TRANSMISSION, ELECTRIC BRAKE, AND EMISSION SYSTEM. CAR COAST TO THE SIDE OF THE ROAD AND IS COMPLETELY DEAD, BUT DASHBOARD LIGHTS ARE ON. CAR IS LOCKED IN NEUTRAL AND CANNOT BE SHIFTED. SAT WAITING FOR A TOW FOR 30 MINUTES, CARS CAN NOW BE TURNED OFF
... , THEN RESTARTED AND SUDDENLY IT CAN BE DRIVEN AGAIN. VERY DANGEROUS AND I WAS NOT HAPPY WITH DEALERS EXPLANATION AS TO WHAT CAUSED PROBLEM. FIRST THEY SAID IT FUEL PUMP, THEN A SOFTWARE ISSUE. SINCE I BROUGHT IT TO DEALER, TRANSMISSION NOW DOES NOT SEEM TO SHIFT PROPERLY, ITS VERY JERKY. THE CAR IS VERY DANGEROUS TO TAKE ON THE INTERSTATE. THIS ALL HAPPENED WHEN IT WAS 90 DEGREES OUTSIDE, A VERY HOT DAY.Read more
Incident date: Jul 1, 2020
ON THE INTERSTATE GOING 75 MPH, CARS THROWS ITSELF INTO NEUTRAL AND COMPLETELY LOSES POWER. WARNING LIGHTS COME ON SAYING THERE IS A PROBLEM WITH THE TRANSMISSION, ELECTRIC BRAKE, AND EMISSION SYSTEM. CAR COAST TO THE SIDE OF THE ROAD AND IS COMPLETELY DEAD, BUT DASHBOARD LIGHTS ARE ON. CAR IS LOCKED IN NEUTRAL AND CANNOT BE SHIFTED. SAT WAITING FOR A TOW FOR 30 MINUTES, CARS CAN NOW BE TURNED OFF
... , THEN RESTARTED AND SUDDENLY IT CAN BE DRIVEN AGAIN. VERY DANGEROUS AND I WAS NOT HAPPY WITH DEALERS EXPLANATION AS TO WHAT CAUSED PROBLEM. FIRST THEY SAID IT FUEL PUMP, THEN A SOFTWARE ISSUE. SINCE I BROUGHT IT TO DEALER, TRANSMISSION NOW DOES NOT SEEM TO SHIFT PROPERLY, ITS VERY JERKY. THE CAR IS VERY DANGEROUS TO TAKE ON THE INTERSTATE. THIS ALL HAPPENED WHEN IT WAS 90 DEGREES OUTSIDE, A VERY HOT DAY.Read more
Incident date: Jul 10, 2020
2020 ACURA RDX WITH APPROX 6,200 MILES. DRIVING FROM PITTSBURGH, PA TO NEW JERSEY. I REACHED NEW JERSEY AFTER DRIVING FROM PITTSBURGH. THERE WAS MODERATE TO HEAVY RAIN SHOWERS DURING THE DRIVE. THE RAIN ENDED PRIOR TO ME ENTERING NEW JERSEY. I EXITED THE JERSEY TURNPIKE FOR THE ON RAMP TO 195 EAST. I WAS GOING APPROXIMATELY 45 MILES MPH WHEN I PRESSED THE GAS PEDAL TO ACCELERATE SO I COULD SAFELY
... ENTER TRAFFIC. I COULD FEEL THE ENGINE GIVE WAY AS I PRESSED THE PEDAL. THE CAR DECELERATED AND THE CHECK ENGINE LIGHT ILLUMINATED. I PULLED OFF THE HIGHWAY TO THE SIDE OF THE ROAD AND PUT ON THE FLASHERS. I LET THE CAR RUN AT IDLE. THE CHECK ENGINE LITE WENT OFF SO I TRIED TO ACCELERATE THE VEHICLE WITH NO LUCK. THE ENGINE WOULD REV A LITTLE BUT THE CAR WOULD ONLY ACCELERATE TO APPROXIMATELY 25 MPH. I TRIED THIS MULTIPLE TIMES. I WAS NEAR AN EXIT AND THE VEHICLE WAS ABLE TO MOVE AT A SLOW SPEED SO I DROVE APPROXIMATELY 2 MILES TO A FRIEND'S HOUSE. AGAIN, THE VEHICLE WOULD NOT GO OVER 25 MILES AN HOUR. AFTER REACHING MY FRIEND'S HOUSE, I TURNED OFF THE IGNITION. ABOUT 1 HOUR AND 30 MINUTES LATER I TURNED ON THE VEHICLE. THIS SEEMED TO FIX THE PROBLEM AND I WAS ABLE TO CONTINUE HOME WITH NO FURTHER ISSUES. THE CHECK ENGINE LIGHT REMAINED OFF. ACURA LOOKED AT THE CAR BUT THERE WAS NO RECORD OF THE PROBLEM AND THEY COULD NOT DUPLICATE THE ISSUE. NOT SURE IF IT WAS AN ELECTRICAL ISSUE OR AN ENGINE ISSUE.Read more
Incident date: Feb 28, 2020
VEHICLE LOSES POWER UPON ACCELERATING AND HESITATES FOR A SECOND OR TWO - MOST TYPICALLY FROM A STOP AND SEEMS TO BE MORE LIKELY WHEN TURNING THE VEHICLE WHILE ACCELERATING, ALTHOUGH THERE HAVE BEEN TIMES WHEN THE VEHICLE HAS STALLED WHEN TRYING TO ACCELERATE ON A STRAIGHT SECTION OF HIGHWAY. PROBLEM IS INTERMITTENT, VIRTUALLY IMPOSSIBLE TO PREDICT OR REPLICATE, BUT HAS OCCURRED NUMEROUS TIMES SI
... NCE PURCHASE OF THE VEHICLE IN NOVEMBER OF 2017.Read more
Incident date: Mar 9, 2020
THE STEERING AND THE WHEELS LOCK WHEN TURNING. IT GOES INTO NEUTRAL WHILE DRIVING
Incident date: Mar 9, 2020
THE STEERING AND THE WHEELS LOCK WHEN TURNING. IT GOES INTO NEUTRAL WHILE DRIVING
Incident date: Mar 9, 2020
THE STEERING AND THE WHEELS LOCK WHEN TURNING. IT GOES INTO NEUTRAL WHILE DRIVING
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM ON THE 21ST OF JULY. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTI
... ONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR. MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. I WAS DRIVING HOME FORM LAKE TAHOE ON A CURVY ROAD WITH MY SPEED BEING 40-50. MANY CARS DRIVING SUPER FAST WHEN ALL OF A SUDDEN MY CAR DROPPED TO 20MPH. MY ACURA WOULD NOT GO PAST 20MPH AND MY LIFE AND MY PASSENGERS WERE IN SERIOUS DANGER!Read more
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM ON THE 21ST OF JULY. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTI
... ONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR. MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. I WAS DRIVING HOME FORM LAKE TAHOE ON A CURVY ROAD WITH MY SPEED BEING 40-50. MANY CARS DRIVING SUPER FAST WHEN ALL OF A SUDDEN MY CAR DROPPED TO 20MPH. MY ACURA WOULD NOT GO PAST 20MPH AND MY LIFE AND MY PASSENGERS WERE IN SERIOUS DANGER!Read more
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM ON THE 21ST OF JULY. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTI
... ONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR. MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. I WAS DRIVING HOME FORM LAKE TAHOE ON A CURVY ROAD WITH MY SPEED BEING 40-50. MANY CARS DRIVING SUPER FAST WHEN ALL OF A SUDDEN MY CAR DROPPED TO 20MPH. MY ACURA WOULD NOT GO PAST 20MPH AND MY LIFE AND MY PASSENGERS WERE IN SERIOUS DANGER!Read more
Incident date: Jul 9, 2020
WHEN MAKING A LEFT HANDED TURN AT LOW SPEED, CAR MAKES A MOAN SOUNDS COMING FROM THE REAR COMPLETELY THROWING OF THE WHEEL ALIGNMENT AND THE ABILITY TO CONTROL THE STEERING OF THE CAR. RESEARCHED AND APPEARS TO BE A COMMON PROBLEM WITH THE REAR TOE ACTUATOR NEEDING TO BE REPLACED. ACURA HAS THIS RECOGNIZED AS A SERVICE ISSUE ( SERVICE BULLETIN 13-041) WITH 2014 ACURA RLX MODELS PLEASE HELP REMEDY
... THIS SITUATION. A FULL RECALL IS NEEDED. LIVES ARE AT STAKE!!!Read more
Incident date: Jul 9, 2020
WHEN MAKING A LEFT HANDED TURN AT LOW SPEED, CAR MAKES A MOAN SOUNDS COMING FROM THE REAR COMPLETELY THROWING OF THE WHEEL ALIGNMENT AND THE ABILITY TO CONTROL THE STEERING OF THE CAR. RESEARCHED AND APPEARS TO BE A COMMON PROBLEM WITH THE REAR TOE ACTUATOR NEEDING TO BE REPLACED. ACURA HAS THIS RECOGNIZED AS A SERVICE ISSUE ( SERVICE BULLETIN 13-041) WITH 2014 ACURA RLX MODELS PLEASE HELP REMEDY
... THIS SITUATION. A FULL RECALL IS NEEDED. LIVES ARE AT STAKE!!!Read more
Incident date: Jun 7, 2020
WHEN CAR IS TURNED ON THE ICON FOR THE AIRBAGS TURN ON ON THE DASHBOARD. ICON ON IS DISPLAYED WHILE CAR IS ON AND IN MOTION.
Incident date: Jul 26, 2020
FRONT END SWINGS WHILE DRIVING.
Incident date: Jul 23, 2020
SUDDEN FISH TAIL MOTIONS WHILE TRAVELING ON ROAD AND CAUSE WHEELS TO GO OUT OF ALIGNMENT AND COULD LEAD TO POSSIBLE ACCIDENT. THIS HAS HAPPENED NOT ONLY ME BUT OTHERS THAT OWN A 2014 ACURA RLX
Incident date: Jul 23, 2020
SUDDEN FISH TAIL MOTIONS WHILE TRAVELING ON ROAD AND CAUSE WHEELS TO GO OUT OF ALIGNMENT AND COULD LEAD TO POSSIBLE ACCIDENT. THIS HAS HAPPENED NOT ONLY ME BUT OTHERS THAT OWN A 2014 ACURA RLX
Incident date: Jul 15, 2020
THERE IS A SERVICE BULLETIN FOR THE ACURA THAT DEALS WITH ISSUES CAUSING RATTLING OR VIBRATIONS FELT IN THE FLOOR AND FRONT SEATS WHEN THE CAR IS DRIVEN ON HIGHWAY SPEEDS. THE SERVICE BULLETIN 16-009 AFFECTS 2015 ACURA TLX AWD MODELS WITH THE VIN 19UUB3F.. FA000001-FA004363. THE PROBABLE CAUSE IS THAT THERE MAY BE AN ASSEMBLY IMBALANCE BETWEEN THE REAR DIFFERENTIAL AND THE PROPELLER SHAFT. T
... HE SERVICE BULLETIN 16-057 AFFECTS ALL 2015-2016 V6 MODELS WITH ALL VIN NUMBERS. POSSIBLE CAUSE IS THE SUBFRAME BUSHING MATERIALS LACKS ABSORPTION ABILITY, CAUSING THE ENERGY FROM THE REAR WHEELS TO BE TRANSFERRED INTO THE FLOOR AND SEAT. BOTH SERVICE BULLETINS ARE NOT RECALLS EVEN THOUGH THEY AFFECT SPECIFIC CARS AND EVEN ALL MODELS ON ONE CAR. ALL COSTS COME OUT OF POCKET FOR ACURA OWNERS.Read more
Incident date: Jul 18, 2020
CAR STALLS WHEN I AM AT A RED LIGHT OR A STOP. IT HAPPENS WHEN THE CAR HAS BEEN DRIVEN AWHILE, NOT WHEN IT FIRST STARTS. AFTER STOPPING AT A RED LIGHT, THE CAR FAILS TO START WHEN I PUT MY FOOT ON THE GAS TO ACCELERATE. THE CAR WILL STALL, THEN WHEN I TRY TO START IT BY PUSHING THE START BUTTON, IT TAKES MORE THAN 1 TRY FOR IT TO START. IT HAPPENED 4 TIMES WITHIN 2 HOURS A WEEK AGO; EACH TIME AFT
... ER BEING STOPPED AT A RED LIGHT. THIS PROBLEM HAS OCCURRED SINCE I PURCHASED THE CAR, AND NEVER WHEN THE ENGINE IS COLD.Read more
Incident date: Jul 22, 2020
ON 7/22/2020, I WAS ENTERING THE MASS PIKE FROM I-495 OUTSIDE OF BOSTON. I ACCELERATED TO GET AROUND A BOX TRUCK AND SUDDENLY THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED TO LOSE POWER. NO MATTER HOW MUCH I STEPPED ON THE GAS, THE CAR KEPT LOSING SPEED. THANKFULLY, I WAS NEAR A REST STOP AND WAS ABLE TO PULL TO THE SHOULDER (FROM THE MIDDLE LANE) AND HAD ENOUGH MOMENTUM TO GET THE CAR I
... N THE PARKING LOT. THANK GOODNESS IT WAS NIGHTTIME AND WITH COVID, THERE AREN'T AS MANY CARS ON THE ROAD. THIS COULD HAVE ENDED VERY BADLY FOR MY CHILDREN AND ME IF TRAFFIC LEVELS WERE WHAT THEY USUALLY ARE IN THAT AREA. AS SOON AS I PUT THE CAR IN PARK, THE ENGINE LIGHT WENT OFF. I CALLED ACURA ROADSIDE ASSISTANCE AND TURNED THE CAR OFF. ROADSIDE ASSISTANCE TRANSFERED ME TO AN ACURA SERVICE DEPARTMENT ON THE WEST COAST THAT WAS STILL OPEN. THE SERVICE TECH I SPOKE TO SAID SHE NEVER HEARD OF THE PROBLEM AND "MAYBE" IF I TURNED IT OFF AND TURNED IT BACK ON, IT MIGHT BE OKAY. I ALSO GOOGLED AND SAW THAT THIS EXACT SITUATION HAS HAPPENED TO OTHER OWNERS AND THAT AFTER TURNING THE CAR OFF AND BACK ON AGAIN, THEIR CARS WERE FINE. I DID THE SAME, AND THE CAR WENT BACK INTO ITS NORMAL MODE AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.Read more
Incident date: Jul 22, 2020
ON 7/22/2020, I WAS ENTERING THE MASS PIKE FROM I-495 OUTSIDE OF BOSTON. I ACCELERATED TO GET AROUND A BOX TRUCK AND SUDDENLY THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED TO LOSE POWER. NO MATTER HOW MUCH I STEPPED ON THE GAS, THE CAR KEPT LOSING SPEED. THANKFULLY, I WAS NEAR A REST STOP AND WAS ABLE TO PULL TO THE SHOULDER (FROM THE MIDDLE LANE) AND HAD ENOUGH MOMENTUM TO GET THE CAR I
... N THE PARKING LOT. THANK GOODNESS IT WAS NIGHTTIME AND WITH COVID, THERE AREN'T AS MANY CARS ON THE ROAD. THIS COULD HAVE ENDED VERY BADLY FOR MY CHILDREN AND ME IF TRAFFIC LEVELS WERE WHAT THEY USUALLY ARE IN THAT AREA. AS SOON AS I PUT THE CAR IN PARK, THE ENGINE LIGHT WENT OFF. I CALLED ACURA ROADSIDE ASSISTANCE AND TURNED THE CAR OFF. ROADSIDE ASSISTANCE TRANSFERED ME TO AN ACURA SERVICE DEPARTMENT ON THE WEST COAST THAT WAS STILL OPEN. THE SERVICE TECH I SPOKE TO SAID SHE NEVER HEARD OF THE PROBLEM AND "MAYBE" IF I TURNED IT OFF AND TURNED IT BACK ON, IT MIGHT BE OKAY. I ALSO GOOGLED AND SAW THAT THIS EXACT SITUATION HAS HAPPENED TO OTHER OWNERS AND THAT AFTER TURNING THE CAR OFF AND BACK ON AGAIN, THEIR CARS WERE FINE. I DID THE SAME, AND THE CAR WENT BACK INTO ITS NORMAL MODE AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063 (650) 364-6771) AND AU
... TONATION ACURA STEVENS CREEK (4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051(408) 758-5502) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED, INFORMING THE DRIVER TO GO THE DEALER FOR SERVICE. THE VEHICLE WAS TAKEN TO LEITH ACURA (2300 CAPITAL SUMMIT CT, RALEIGH, NC 27616, (919) 803-8700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MA
... DE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.Read more
Incident date: Jul 15, 2019
AN AIRBAG SYSTEM WARNING MESSAGE APPEARED OUT OF NOWHERE WHEN I TURNED MY PARKED 2008 ACURA MDX ON IN MY DRIVEWAY. MY CAR HAD/HAS NOT BEEN IN AN ACCIDENT OR HIT. IT SEEMS LIKE IT SHOULD BE POLICY FOR AN ACURA DEALER TO DIAGNOSE THE PROBLEM FOR FREE BUT I'VE BEEN TOLD I'LL BE CHARGED FOR A DIAGNOSIS. PLEASE ADVISE.
Incident date: Jul 21, 2020
I WAS DRIVING DOWN A STATE ROAD. NO VEHICLES OR OVERPASSES WERE NEARBY. SUDDENLY MY SUNROOF SHATTERED.
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED H
... EADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. THERE ARE MANY PEOPLE WITH ACURAS WHO HAVE THE SAME ISSUES AS I DO!Read more
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED H
... EADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. THERE ARE MANY PEOPLE WITH ACURAS WHO HAVE THE SAME ISSUES AS I DO!Read more
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED H
... EADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. THERE ARE MANY PEOPLE WITH ACURAS WHO HAVE THE SAME ISSUES AS I DO!Read more
Incident date: Jul 3, 2017
AS WITH OTHER POSTS, CRACKS IN THE DASHBOARD AROUND THE PERIMETER OF THE PASSENGER AIRBAG ARE PRONOUNCED AND GETTING WORSE OVER TIME. VERY CONCERNED FOR THE SAFETY OF PASSENGERS IN AN OTHERWISE RELIABLE VEHICLE WHICH HAS MANY MORE YEARS (AND MILES) OF USEFUL SERVICE.
Incident date: Jul 21, 2020
THE BATTERY DRAINS AFTER THE CAR SITS IN ONE SPOT FOR MORE THAN TWO DAYS. HAD TO BUY A NEW BATTERY. IT DID IT AGAIN. THE ALTERNATOR IS GOOD. BUT THE BATTERY KEEPS DRAINING. CAN'T AFFORD TO MISS WORK OR TAKING TIME TO GO GET THE BATTERY RECHARGED EVERY WEEK. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS NOW.
Incident date: Jul 21, 2020
MY PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING WEST ON INTERSTATE 64 AROUND MILE MARKER 240
Incident date: Mar 10, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE
... D A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Feb 17, 2014
DASHBOARD HAS CRACK FROM PASSENGER SIDE MIDDLE ALL THE WAY TOWARD DRIVER SIDE. STARTED ABOUT YEAR 10 AND GOT WORSE OVER THE YEARS. AFTER READING SOME OTHER COMPLAINTS HERE I AM ALSO WORRIED AIRBAG DEPLOYMENT COULD EITHER NOT TRIGGER OR TRIGGER ACCIDENTALLY HURTING A PASSENGER IN MY VEHICLE. I ALSO TOOK TO DEALER AND WAS INSTRUCTED AS OUT OF POCKET EXPENSE EVEN THOUGH SEEMS TO BE MANUFACTURE DEFECT
... .Read more
Incident date: Feb 17, 2014
DASHBOARD HAS CRACK FROM PASSENGER SIDE MIDDLE ALL THE WAY TOWARD DRIVER SIDE. STARTED ABOUT YEAR 10 AND GOT WORSE OVER THE YEARS. AFTER READING SOME OTHER COMPLAINTS HERE I AM ALSO WORRIED AIRBAG DEPLOYMENT COULD EITHER NOT TRIGGER OR TRIGGER ACCIDENTALLY HURTING A PASSENGER IN MY VEHICLE. I ALSO TOOK TO DEALER AND WAS INSTRUCTED AS OUT OF POCKET EXPENSE EVEN THOUGH SEEMS TO BE MANUFACTURE DEFECT
... .Read more
Incident date: Feb 17, 2014
DASHBOARD HAS CRACK FROM PASSENGER SIDE MIDDLE ALL THE WAY TOWARD DRIVER SIDE. STARTED ABOUT YEAR 10 AND GOT WORSE OVER THE YEARS. AFTER READING SOME OTHER COMPLAINTS HERE I AM ALSO WORRIED AIRBAG DEPLOYMENT COULD EITHER NOT TRIGGER OR TRIGGER ACCIDENTALLY HURTING A PASSENGER IN MY VEHICLE. I ALSO TOOK TO DEALER AND WAS INSTRUCTED AS OUT OF POCKET EXPENSE EVEN THOUGH SEEMS TO BE MANUFACTURE DEFECT
... .Read more
Incident date: Sep 25, 2005
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR. ADDITIONALLY, THE ENGINE REVVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR
... REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 180,000.Read more
Incident date: Sep 25, 2005
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR. ADDITIONALLY, THE ENGINE REVVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR
... REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 180,000.Read more
Incident date: Jun 1, 2019
I CHANGE ENGINE OIL EVERY 3,000 MILES, BUT I HAVE TO CHANGE EVERY 1,000 MILES IN THE LAST YEAR. EXPLAIN TO THE TECHNICIAN EVERY TIME THAT IT IS BECAUSE THE OIL CIRCULATES AND DOES NOT RETURN AND BURNS OUT IN THE MIDDLE AND DISAPPEARS. SO I CHECK THE AMOUNT OF OIL ONCE A WEEK AND ALWAYS REPLENISH THE AMOUNT. ESPECIALLY WHEN DRIVING OVER LONG DISTANCES, IT'S SO ANXIOUS, YOU CAN'T STOP THE ANXIETY
... THAT THE OIL BURNS OUT AND STANDS ON THE STREET OR THE ENGINE ITSELF BURNS OUT AND BECOMES USELESS.Read more
Incident date: Jul 17, 2020
MY BATTERY WOULD BE DEAD IF I DIDN'T DRIVE MY CAR EVERY DAY. THEN I FOUND OUT THERE IS A PARASITIC DRAIN ON THE BATTERY FROM A FAULTY HANDS-FREE BLUETOOTH MODULE. I WATCHED A VIDEO THEN DISCONNECTED MINE MYSELF, PROBLEM SOLVED. I'VE USED A HEADLIGHT RESTORATION KIT BECAUSE THE LIGHTS ARE YELLOW AND THEY HAVE SPIDER-CRACKS ALL IN THEM, IT REALLY AFFECTS THE BRIGHTNESS OF THE LIGHT ITSELF. THE DASHB
... OARD IS CRACKED BEYOND REPAIR AND I'M TERRIFIED OF GETTING INTO A WRECK IN MY CAR, THE DASH WOULD BECOME SHRAPNEL!Read more
Incident date: Jul 17, 2020
MY BATTERY WOULD BE DEAD IF I DIDN'T DRIVE MY CAR EVERY DAY. THEN I FOUND OUT THERE IS A PARASITIC DRAIN ON THE BATTERY FROM A FAULTY HANDS-FREE BLUETOOTH MODULE. I WATCHED A VIDEO THEN DISCONNECTED MINE MYSELF, PROBLEM SOLVED. I'VE USED A HEADLIGHT RESTORATION KIT BECAUSE THE LIGHTS ARE YELLOW AND THEY HAVE SPIDER-CRACKS ALL IN THEM, IT REALLY AFFECTS THE BRIGHTNESS OF THE LIGHT ITSELF. THE DASHB
... OARD IS CRACKED BEYOND REPAIR AND I'M TERRIFIED OF GETTING INTO A WRECK IN MY CAR, THE DASH WOULD BECOME SHRAPNEL!Read more
Incident date: Jul 17, 2020
MY BATTERY WOULD BE DEAD IF I DIDN'T DRIVE MY CAR EVERY DAY. THEN I FOUND OUT THERE IS A PARASITIC DRAIN ON THE BATTERY FROM A FAULTY HANDS-FREE BLUETOOTH MODULE. I WATCHED A VIDEO THEN DISCONNECTED MINE MYSELF, PROBLEM SOLVED. I'VE USED A HEADLIGHT RESTORATION KIT BECAUSE THE LIGHTS ARE YELLOW AND THEY HAVE SPIDER-CRACKS ALL IN THEM, IT REALLY AFFECTS THE BRIGHTNESS OF THE LIGHT ITSELF. THE DASHB
... OARD IS CRACKED BEYOND REPAIR AND I'M TERRIFIED OF GETTING INTO A WRECK IN MY CAR, THE DASH WOULD BECOME SHRAPNEL!Read more