Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Sep 22, 2014
THERE ARE EXTREMELY DEEP CRACKS THAT HAVE DEVELOPED ON THE DASHBOARD. CURRENTLY, YOU CAN SEE THE OUTLINE OF THE HOUSING FOR THE AIRBAG ON THE PASSENGER SIDE OF THE DASHBOARD. WHEN IT'S QUIET, I CAN SOMETIMES HEAR NOISE FROM WHERE THE FRONT AIRBAG IS LOCATED. VERY SCARY. I AM HESITANT FOR ANYONE TO SIT IN THE PASSENGER SEAT AND AVOID IT IF AT ALL POSSIBLE. MY CAR HAS ALWAYS BEEN GARAGED UNTIL REC... Read more
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE REAR BRAKES ACTIVATED INDEPENDENTLY WITH THE VSA (VEHICLE STABILITY ASSIST) WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE REAR BRAKE PADS AND ROTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPA... Read more
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE REAR BRAKES ACTIVATED INDEPENDENTLY WITH THE VSA (VEHICLE STABILITY ASSIST) WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE REAR BRAKE PADS AND ROTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPA... Read more
Incident date: Feb 24, 2020
THE VTC ACTUATOR PART NUMBER 14310-R40-A01 HAS GONE BAD. THE VERY SAME PART NUMBER IS USED ON MULTIPLE HONDAS AND ACURAS. WHEN USED ON THE HONDA VARIANT (ACCORD) THE PART HAS BEEN DEEMED TO BE DEFECTIVE BY HONDA OF AMERICA PER TSB 09-010. YET WHEN THE VERY SAME PART IS USED IN THE SAME ENGINE ON AN ACURA, HONDA OF AMERICA REFUSES TO ACKNOWLEDGE AND/OR REPLACE THE PART. THE ISSUE OCCURS ON COLD... Read more
Incident date: Sep 20, 2018
THE TRANSMISSION IN THE CAR DECELERATES UNEXPECTEDLY, THE VEHICLE STALLS WHEN TRYING TO ACCELERATE, IT ALSO JERKS WHEN SHIFTING GEARS, ALL OF THESE ISSUES ARE EXTREMELY DANGEROUS WHEN DRIVING ON THE HIGHWAY, SWITCHING LANES AND SIMPLY DRIVING AND TRYING TO MANEUVER FROM A STOP. WE HAVE ALSO HAD A WARNING POP UP ON THE DASHBOARD TO IMMEDIATELY STOP THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE TH... Read more
Incident date: Nov 1, 2019
THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDO... Read more
Incident date: Feb 25, 2020
THE BACK SEAT OF THE VEHICLE IS LOOSE AND ROCKS UP TO AN INCH OR MORE. WE TOOK THE CAR INTO THE DEALERSHIP TO FIX THE PROBLEM AND WERE TOLD THAT THIS WAS STANDARD ON THE 2019 ACCURA RDX. SEATS THIS LOOSE DO NOT SEEM SAFE TO ME. WE HAVE AN INFANT IN A CAR SEAT IN THE BACK SEAT OF THE CAR. HER CAR SEAT IS SUPPOSED TO MOVE LESS THAN ONE INCH WHEN PROPERLY INSTALLED. WITH THE BACK SEAT AS LOOSE AS ... Read more
Incident date: Feb 23, 2020
2003 ACURA T.L WAS IN MOTION WHEN THE VEHICLE STARTED SLIPPING ON 2ND GEAR. THEN WHEN VEHICLE WAS STATIONARY IT WOULD NOT MOVE IN REVERSE GEAR. AS I WAS ON HIGHWAY THE CAR STARTED JERKING OUT OF CONTROL, I COULD NOT ACCELERATE, VEHICLE BARELY WANTED TO MOVE SO I PUT IT IN #2 GEAR SO IT WORK CATCH AND I WAS ABLE TO DRIVE TO SAFETY WITHOUT ANYONE GETTING HURT. VERY FRIGHTENING AND DANGEROUS. PROBL... Read more
Incident date: Feb 23, 2020
2003 ACURA T.L WAS IN MOTION WHEN THE VEHICLE STARTED SLIPPING ON 2ND GEAR. THEN WHEN VEHICLE WAS STATIONARY IT WOULD NOT MOVE IN REVERSE GEAR. AS I WAS ON HIGHWAY THE CAR STARTED JERKING OUT OF CONTROL, I COULD NOT ACCELERATE, VEHICLE BARELY WANTED TO MOVE SO I PUT IT IN #2 GEAR SO IT WORK CATCH AND I WAS ABLE TO DRIVE TO SAFETY WITHOUT ANYONE GETTING HURT. VERY FRIGHTENING AND DANGEROUS. PROBL... Read more
Incident date: Feb 19, 2020
THE DRIVERS SEAT LOWER TRIM FACING THE DOOR BREAKS AND CAUSES A SHARP BROKEN AREA THAT COULD CUT WHEN ENTERING OR EXITING THE CAR, OF IF IN AN ACCIDENT THE DRIVER COULD SHIFT THEIR BODY INTO THIS BROKEN AREA. WHEN THE DRIVER SHIFT THEIR WEIGHT LATTERLY OVER A PERIOD OF TIME WITHIN THE SEAT THE PLASTIC TRIM BREAKS AND EXPOSES A U SHAPED METAL SUPPORT PIECE. I SUSPECT THIS U SHAPED PIECE IS USED I... Read more
Incident date: Feb 22, 2020
MY 2012 MDX MODEL IS CONSUMING EXCESSIVE MOTOR OIL, AFTER 3000 MILES DRIVING , I'M DOWN TO 1 1/4 QUARTS. THE TEST WAS DONE AND OIL CHANGED ON TWO OCCASIONS ON 3K MILES AND 2K MILES . ALL THIS IS HAPPENED DURING 8 MONTH OF THE MY OWNERSHIP.
Incident date: Sep 14, 2018
WELL MY AIR BAG SENSOR, MY PSA LIGHT AND MY TPSA LIGHT IS ON. ALL DEALING WITH FAULTY SENSORS AND ELECTRICAL ISSUES. AND MY AIR BAG SENSOR WILL COME ON ONCE IN AWHILE, SAYING IT'S OFF. AND FROM THE ACURA TL COMMUNITY 2003 TO 2006 HAVE HORRIBLE TRANSMISSIONS. EVERYBODY I KNOW AND TALK TO THAT HAVE A TL THAT FALLS INTO THOSE YEARS, HAVE HAD THEIR TRANSMISSIONS EITHER REBUILT OR REPLACED. AND NOBODY ... Read more
Incident date: Sep 14, 2018
WELL MY AIR BAG SENSOR, MY PSA LIGHT AND MY TPSA LIGHT IS ON. ALL DEALING WITH FAULTY SENSORS AND ELECTRICAL ISSUES. AND MY AIR BAG SENSOR WILL COME ON ONCE IN AWHILE, SAYING IT'S OFF. AND FROM THE ACURA TL COMMUNITY 2003 TO 2006 HAVE HORRIBLE TRANSMISSIONS. EVERYBODY I KNOW AND TALK TO THAT HAVE A TL THAT FALLS INTO THOSE YEARS, HAVE HAD THEIR TRANSMISSIONS EITHER REBUILT OR REPLACED. AND NOBODY ... Read more
Incident date: Sep 14, 2018
WELL MY AIR BAG SENSOR, MY PSA LIGHT AND MY TPSA LIGHT IS ON. ALL DEALING WITH FAULTY SENSORS AND ELECTRICAL ISSUES. AND MY AIR BAG SENSOR WILL COME ON ONCE IN AWHILE, SAYING IT'S OFF. AND FROM THE ACURA TL COMMUNITY 2003 TO 2006 HAVE HORRIBLE TRANSMISSIONS. EVERYBODY I KNOW AND TALK TO THAT HAVE A TL THAT FALLS INTO THOSE YEARS, HAVE HAD THEIR TRANSMISSIONS EITHER REBUILT OR REPLACED. AND NOBODY ... Read more
Incident date: Feb 17, 2020
I OWN TWO ACURA MDXS. 2009 SPORT AND 2011 ADVANCE. BOTH THESE VEHICLES ACTIVE DAMPER SYSTEMS HAVE FAILED MULTIPLE TIMES. ACURA OR AMERICAN HONDA KEEPS REPLACING THESE FAILED PARTS WITH THE SAME FAILED PART # 51606-STX-A59. THESE PARTS ARE FAILING PREMATURELY. WE SHOULD NOT BE REPLACING THESE PARTS AT 50,000 MILES. THIS IS A SUSPENSION PART AND A REAL SAFETY CONCERN. I HAVE REPLACED THESE ADS ... Read more
Incident date: Feb 19, 2020
WHEN USING AUTO BRAKE HOLD WHEN STOPPED IN TRAFFIC AND IF ENGINE AUTO START STOP IS ENGAGED, IF THE AUTO START STOP TURNS THE ENGINE BACK ON THERE ARE TIMES WHEN THE AUTO BRAKE HOLD RELEASES BY ITSELF AND CAR STARTS MOVING FORWARD. THIS COULD BE A SAFETY ISSUE IN CASE THERE IS A PEDESTRIAN IN THE CROSS WALK OR IF THE DRIVER DOES NOT HIT THE BRAKE PEDAL IMMEDIATELY COULD HIT THE VEHICLE IN FRONT. ... Read more
Incident date: Jun 1, 2019
2019 NEW RDX! THE CAR BRAKES SOUND HORRIBLE EVERYDAY! I HAVE BEEN PROMISED OVER 9 MONTHS ITS BEING WORKED ON. I'VE HAD THEM CHANGED 3 TIME BY THE DEALER AND STILL SQUEAKS EVERY TIME I STOP. I'M FEARING FOR MY SAFETY BECAUSE THEY CANNOT FIX THE PROBLEM AND I FEEL THEY WILL FAIL SOON. IT'S A VERY WELL KNOWN PROBLEM IF YOU GOOGLE 2019 AND 2020 RDX BRAKE PROBLEMS THEY GAVE ME A $300 VISA CARD FOR MY I... Read more
Incident date: Feb 19, 2020
WHEN RETURNING FROM A 40 MILE TRIP TO NAPLES FLORIDA, THE VEHICLE STABILITY SYSTEM DISPLAYED FAILURE WARNING LIGHTS. WHEN I MADE IT BACK TO MY CONDO IN CAPE CORAL, THERE WAS S TOTAL SYSTEM FAILURE LOCKING OUT THE TRANSMISSION, INABILITY TO PUT THE CAR IN NEUTRAL, ANTILOCK BRAKES, ETC. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD I BEEN ON THE HIGHWAY .
Incident date: Feb 19, 2020
WHEN RETURNING FROM A 40 MILE TRIP TO NAPLES FLORIDA, THE VEHICLE STABILITY SYSTEM DISPLAYED FAILURE WARNING LIGHTS. WHEN I MADE IT BACK TO MY CONDO IN CAPE CORAL, THERE WAS S TOTAL SYSTEM FAILURE LOCKING OUT THE TRANSMISSION, INABILITY TO PUT THE CAR IN NEUTRAL, ANTILOCK BRAKES, ETC. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD I BEEN ON THE HIGHWAY .
Incident date: Jan 25, 2020
EVER SINCE I BOUGHT THE CAR I TRY TO TAKE IT BACK TO GET IT WAS BECAUSE THE CAR RPM FLUCTUATE ABOUT 1500-2500 RPM RANGE AND 30-40MPH CAUSES THE CAR TO JERKS LIKE ITS TRYING TO GO AND BRAKING AT THE SAME TIME. IT DOES THIS CONSISTENTLY IN CITY STREETS SOMETIMES IT DOES THAT ON THE HIGHWAY. ESPECIALLY GOING UP HILLS. I JUST DON'T FEEL SAFE AT ALL WHEN THE CAR ACTS UP LIKE THAT. I TAKE IT BACK TO WHE... Read more
Incident date: Jun 12, 2019
MY 2004 ACURA TL DASHBOARD ON THE PASSENGER SIDE IS CRACKED ON BOTH SIDES OF THE AIRBAG.I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF THE PASSENGER BECAUSE OF THE POSITION OF THE CRACKS COULD POSSIBLY DEPLOY THE AIRBAG AND CAUSE INJURY.
Incident date: Jun 12, 2019
MY 2004 ACURA TL DASHBOARD ON THE PASSENGER SIDE IS CRACKED ON BOTH SIDES OF THE AIRBAG.I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF THE PASSENGER BECAUSE OF THE POSITION OF THE CRACKS COULD POSSIBLY DEPLOY THE AIRBAG AND CAUSE INJURY.
Incident date: Mar 19, 2019
WHILE DRIVING ON THE HIGHWAY AT 65MPH, MY CAR SUDDENLY SLIPPED OUT OF GEAR, ENGINE REVVING AND SMOKE POURING FROM UNDER THE HOOD. I HAD GOTTEN NO WARNING AT ALL.THE CHECK ENGINE LIGHT NEVER CAME ON AND THE CAR HAD NO PRIOR INSTANCES OF GEAR PROBLEMS. HAD TO GET IT TOWED HOME WHERE IT SITS IN MY DRIVEWAY BECAUSE I CAN'T AFFORD A NEW TRANSMISSION.
Incident date: Feb 16, 2020
THERE ARE CRACKS IN THE DASH ON THE PASSENGER SIDE AND THEY RUN FROM WINDSHIELD TO THE MIDDLE OF THE DASH.
Incident date: Jan 19, 2020
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE STOPPED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE STABILITY ASSIST (VSA) WARNING LIGHT WAS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC) WITH THE FAILURE. THE VEHICLE WAS TAKEN TO LOS GATOS... Read more
Incident date: Feb 5, 2020
MY VEHICLE HAS A RECALL FOR THE SRS AIRBAG SYSTEM I JUST FOUND OUT ABOUT ON THIS WEBSITE. I CALLED ACURA AND THEY TOLD ME THAT THE SRS AIRBAG SYSTEM CANNOT BE REPLACED BECAUSE DUE TO THE AGE OF THE VEHICLE ALL PARTS ARE DISCONTINUED. THIS IS A SAFETY ISSUE BECAUSE NOW THE SRS DASHBOARD LIGHT IS ON WHICH MEANS THAT THE AIRBAG SYSTEM IS OFFLINE AND WILL NOT ENGAGE IF THERE IS A FRONT END COLLISION. ... Read more
Incident date: Feb 13, 2020
THE LOW BEAM HEADLIGHTS HAVE GOTTEN STEADILY DIMMER OVER THE LAST YEAR. MY LIGHTS ARE SO DIM, PEOPLE ASK ME IF THEY ARE ON. ON ROADS WITH STREET LIGHTS, I CAN'T TELL THE LIGHTS ARE ON AND ON UNLIT COUNTRY ROADS, I CAN BARELY SEE THEY ARE WORKING. I SPENT OVER $100 REPLACING THE BULBS WITH NO IMPROVEMENT. IN MY RESEARCH, IT APPEARS THAT THERE IS AN ISSUE WITH A REFLECTIVE AREA INSIDE THE HEADLIG... Read more
Incident date: Feb 8, 2020
VEHICLE IS MANUFACTURED WITH DEFECTIVE VTC ACTUATOR, IT IS MAKING RATTLE SOUND ON A COLD START. MANUFACTURER IS NOT WILLING TO ACCEPT THE DEFECT PART.
Incident date: Feb 8, 2020
VEHICLE IS MANUFACTURED WITH DEFECTIVE VTC ACTUATOR, IT IS MAKING RATTLE SOUND ON A COLD START. MANUFACTURER IS NOT WILLING TO ACCEPT THE DEFECT PART.
Incident date: Feb 12, 2020
FACTORY HEADLAMPS ARE COMPLETELY INSUFFICIENT FOR NIGHT DRIVING, EXTREMELY DIM. REPLACEMENT BULBS HAVE LITTLE TO NO EFFECT IN IMPROVING THIS. ACURA OFFERS NO SOLUTION.
Incident date: Dec 2, 2019
CHECK AIRBAG WARNING LIGHT ON AT ALL TIMES. CAR CONSUMES WAY TOO MUCH OIL. CLOSE TO 3.5 QUARTS BETWEEN OIL CHANGES
Incident date: Dec 2, 2019
CHECK AIRBAG WARNING LIGHT ON AT ALL TIMES. CAR CONSUMES WAY TOO MUCH OIL. CLOSE TO 3.5 QUARTS BETWEEN OIL CHANGES
Incident date: Apr 1, 2019
WHEN CAR IS PARKED AND OFF, AND TRYING TO LOCK/UNLOCK DOORS WITH KEY FOB (FROM OUTSIDE) OR FROM POWER LOCKS (ON THE INTERIOR), THE LOCKS DON'T LOCK OR UNLOCK. THIS IS A SAFETY RISK AS IT MAKES IT EASIER FOR CAR BREAK-INS TO OCCUR. PER DEALER SERVICE DEPARTMENT, THE ACTUATORS HAVE GONE BAD.
Incident date: Jan 14, 2020
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO (AUTONATION ACURA STEVENS CREEK 4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING BELT SHIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
Incident date: Oct 8, 2019
WHEN PARKING MY VEHICLE ON AN INCLINE AND PLACING MY MANUAL TRANSMISSION INTO FIRST AND TURNING OFF THE CAR, WITHOUT APPLYING THE PARKING BRAKE, THE CAR WOULD SLOWLY JERK BACKWARDS DOWN THE HILL.
Incident date: Feb 7, 2020
ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTAR... Read more
Incident date: Feb 7, 2020
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE,... Read more
Incident date: Feb 7, 2020
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE,... Read more
Incident date: Jan 2, 2020
HFL MODULE # 39770-STX-A011-M1 STOPPED WORKING PREVENTING CONNECTION TO MY CELL PHONE. 2009 MDX WITH 92,004 MILES. CALLED ALL THE DEALERSHIPS IN MY AREA AND OTHERS ON THE INTERNET AND NO ONE HAS THE MODULE. I WAS TOLD BY THEM IT'S ON NATIONAL BACK ORDER FOR SONE TIME NOW ( 2/5/2020 ) . DOING FURTHER RESEARCH BROUGHT TO LIGHT THERE IS A 2016 OR 2017 CLASS ACTION SUIT ON THIS HFL MODULE/SYSTEM F... Read more
Incident date: Aug 19, 2019
BRAKES MAKE A CONTINUOUS HIGH PITCH SQUEAL NOISE WHEN ENGAGED FOR APPROXIMATELY 2 MILES EVERY TIME I START DRIVING MY CAR REGARDLESS OF WEATHER. STERLING ACURA REPLACED THE BRAKES AND ROTORS BUT THE ISSUE REMAINED. HONDA SAYS THEY ARE AWARE OF THE ISSUE BUT DO NOT KNOW WHAT IS CAUSING IT. THEY REASSURED ME THIS IS NOT A SAFETY ISSUE WHILE TELLING ME THEY DO NOT KNOW WHAT IS CAUSING IT OR HOW TO FI... Read more
Incident date: Feb 3, 2020
TL* THE CONTACT CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT THE GEAR SHIFTER LEVER FAILED TO SHIFT OUT OF GEARS AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OF THE IGNITION SWITCH. THE VEHICLE ... Read more
Incident date: Feb 3, 2020
TL* THE CONTACT CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT THE GEAR SHIFTER LEVER FAILED TO SHIFT OUT OF GEARS AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OF THE IGNITION SWITCH. THE VEHICLE ... Read more
Incident date: Jun 1, 2019
TRANSMISSON FEELS LIKE IT SLIPS,SHIMMYS, TACHOMETER JUMPS UP AND DOWN 600 OR MORE RPS UNDER LIGHT ACCELERATING AND STEADY THROTTLE IN2,3,AND SOMETIMES 4TH GEAR. DEALER PRIME ACURA WESTWOOD MASSACHUSETTS CLAIMS CAR REQUIRES EXTRA MAINTENANCE TO BE CONSIDERED UNDER WARRANTY AND VOIDED ISSUE TELLING HONDA NOT TO FIX TROUBLE AS BRAKE FLUSH, REAR AXLE GEAR LUBE CHANGES NOT DONE AND PAID TO DEALER.THIS ... Read more
Incident date: Dec 15, 2019
DRIVING AT HIGHWAY SPEED 60MPH RIGHT SIDE CURTAIN AIRBAG,RIGHT FRONT SEAT AIRBAG AND RIGHT SIDE FRONT SEAT BELT PRE TENSIONER DEPLOYED. WHEN THE AIR BAG DEPLOYED A PIECE OF THE RIGHT SIDE GRAB BAR HIT THE DRIVER IN THE FACE. THE FRONT PASSENGER HAD ABRASION ON HER FACE FROM THE AIRBAG HITTING HER. ON STAR CALLED RIGHT AWAY AND WE GAVE THEM INFO AND AFTER THEY WERE SURE WE WERE OK HUNG UP.WE TOOK ... Read more
1 injured
Incident date: Dec 15, 2019
DRIVING AT HIGHWAY SPEED 60MPH RIGHT SIDE CURTAIN AIRBAG,RIGHT FRONT SEAT AIRBAG AND RIGHT SIDE FRONT SEAT BELT PRE TENSIONER DEPLOYED. WHEN THE AIR BAG DEPLOYED A PIECE OF THE RIGHT SIDE GRAB BAR HIT THE DRIVER IN THE FACE. THE FRONT PASSENGER HAD ABRASION ON HER FACE FROM THE AIRBAG HITTING HER. ON STAR CALLED RIGHT AWAY AND WE GAVE THEM INFO AND AFTER THEY WERE SURE WE WERE OK HUNG UP.WE TOOK ... Read more
1 injured
Incident date: Jan 23, 2020
THE SCREEM SHOWING ' CHECK AIRBAG SYSTEM'
Incident date: Jan 8, 2008
ACURA WILL NOT HELP ME WITH DASHBOARD. THEY WANT TO CHARGE ME $3000 FOR A NEW DASH. THIS CAR HAS NEVER BEEN OUTSIDE , ALWAYS GARAGE KEPT BY ME AND ONE OTHER OWNER! CRACKING ALL OVER DASH IS GOIN TO CAUSE THE AIR BAG TO HURT SOMEONE IF DEPLOYED! NO DASH CRACKS ALL OVER THATS KEPT INSIDE. THIS IS HAPPENING TO EVERY ACURA TL 04-08 MODEL! REPETITIVELY ! THE CAR HAS NEVER BEEN IN ANY COASTAL AREA OR SA... Read more
Incident date: Sep 1, 2019
AIRBAG LIGHTS ARE ON. PASSENGER SEAT AIRBAG LIGHT BLINKS EVEN IF NO BODY IS IN THE CAR. AND ON THE DASHBOARD THE RED AIRBAG LIGHT IS ON
Incident date: Jan 23, 2019
I WAS ENTERING A LEFT-HAND TURN LANE, WITH A RED LIGHT. THE THIRD-PARTY INVESTIGATION SHOWED I ENTERED THE LANE AT 35MP. I STARTED GENTLE BREAKING AND WHEN THERE WAS NO RESPONSE, I PUSHED THE BRAKE HARD AND TO THE FLOOR. I DID NOT FEEL THE CAR DECELERATE BUT THE INVESTIGATION SHOWS THAT BRAKED FOR 7 SECONDS PLUS AND HIT THE LAST CAR IN LINE AT ABOUT 20MPH. THE INVESTIGATOR WAS UNABLE TO RECREATE ... Read more
Crash
Incident date: Dec 1, 2019
THE EXTERIOR BLACK PLASTIC GARNISH PILLARS (BETWEEN THE WINDOWS) HAS SEVERELY DEFORMED FROM THE HEAT OF THE SUN. I HAVE REPLACED THEM TWICE, AS THEY HAVE DEFORMED AND WARPED SO MUCH THAT IT IS CAUSING FRICTION ON THE WINDOW OPERATION AND PREVENTS NORMAL WINDOW OPENING AND CLOSING. THE BLACK PLASTIC PART HAS A FLAT BLACK FINISH AND BECOMES EXTREMELY HOT FROM THE DIRECT SUNLIGHT OR REFLECTION OFF OT... Read more