Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Feb 27, 2020
WINDSHIELD WIPER DOESN'T WORK, ELECTRONIC STEERING FAILED
Fire
Incident date: Feb 27, 2020
WINDSHIELD WIPER DOESN'T WORK, ELECTRONIC STEERING FAILED
Fire
Incident date: Mar 5, 2020
MY VEHICLE STARTED TO BURN A LOT OF OIL I TOOK IT TO ACURA AND THEY TOLD ME IT WAS INDEED BURNING A LOT OF OIL AND THAT THERE IS A RECALL FROM ACURA, BUT BECAUSE THERE ARE 215,000 MILES ON MY CAR THEY ARE NOT WANTING TO COVER IT. EVEN THOUGH I WAS NEVER TOLD OF THE RECALL AND BECAUSE OF A MECHANICAL ISSUE ON THEIR PART I SHOULD NOT BE RESPONSIBLE FOR THE COST. IT'S NOT FAIR AT ALL.
Incident date: Feb 24, 2020
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ACURA OF PEORIA DEALER LOCATED AT (9190 W. BELL RD, PEORIA, AZ, 85382) WHERE THE TECHNICIAN CONFIRMED THAT AIR BAG WARNING WAS ILLUMINATED HOWEVER, IT WAS CONFIRMED THAT THE PARTS WER... Read more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACURA OF ESCONDIDO LOCATED AT (1502 AUTO PARK WAY, ESCONDIDO CA) WAS CONTACTED AND CONFIRMED THA... Read more
Incident date: Jun 11, 2016
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
Incident date: Jun 11, 2016
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
Incident date: Jun 11, 2016
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
Incident date: Feb 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE MANUFACTURER NOR THE ... Read more
Incident date: Mar 23, 2020
MY CAR NEEDS THE NHTSA RECALL 20V-026, DRIVERS AIRBAG INFLATOR REPLACEMENT. AS OF TODAY, MARCH 23, 2020, PARTS ARE NOT AVAILABLE TO CORRECT THIS SAFETY DEFECT. THE RECALL NOTICE FROM ACURA STATES "THE AIRBAG INFLATOR COULD ALSO RUPTURE DURING DEPLOYMENT, WITH METAL FRAGMENTS POSSIBLY STRIKING THE DRIVER OR PASSENGERS, INCREASING THE RISK OF SERIOUS INJURY OR DEATH." I AM AFRAID TO DRIVE THIS VEHIC... Read more
Incident date: Mar 22, 2020
I'VE HAD A RECURRING PROBLEM WITH OIL BURNING THROUGH AT A MUCH FASTER RATE THAN EXPECTED. FOR EXAMPLE, IN THE LAST TWO MONTHS SINCE MY LAST OIL CHANGE WITH AN ACURA SERVICE/REPAIR CENTER, THE OIL INDICATOR LIGHT HAS COME ON REPEATEDLY. ALSO, THE 'CHECK EMISSIONS SYSTEM' HAS ALSO DISPLAYED AFTER DRIVING ON THE FREEWAY. IT SMELLED LIKED SOMETHING WAS BURNING IN THE ENGINE. I CHECKED THE OIL ON... Read more
Incident date: Mar 1, 2020
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS... Read more
Fire
Incident date: Mar 1, 2020
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS... Read more
Fire
Incident date: Mar 1, 2020
MY VEHICLE WAS PARKED UNDER MY CAR PORT IMMEDIATELY AFTER RETURNING FROM THE GROCERY STORE. AS I WAS UNLOADING THE CAR I SAW AND SMELLED SMOKE WHICH THEN ERUPTED INTO A FIRE COMING FROM THE ENGINE COMPARTMENT. WE CALLED 911 AND WHEN THE FD ARRIVED THE CAR WAS TOTALLY ENGULFED AS WAS MY BUILDING. SUSPECT FUEL LINE LEAK. INSURANCE COMPANY INVESTIGATING. FD SAYS ACURA MDX WAS CAUSE OF FIRE. DANGEROUS... Read more
Fire
Incident date: Mar 20, 2020
A RECALL WAS ISSUED SEVERAL MONTHS AGO FOR MY AIRBAGS. THE PARTS ARE NOT AVAILABLE AND I HAVE YET TO RECEIVE NOTIFICATION OF THE RECALL FROM ACURA (I FOUND OUT ON THE WEB). PREVIOUSLY, I HAD CONTACTED ACURA BY MAIL AND WAS TOLD OVER THE PHONE THAT I WOULD HAVE TO PAY FOR MY AIRBAGS TO BE FIXED WHEN THE FIRST TAKATA RECALLS HAPPENED IN 2016). MY CAR IS WITHOUT A DOUBT UNSAFE TO DRIVE. I'VE ATTAC... Read more
Incident date: Mar 19, 2020
DRIVING TO WORK 3/19/20 AT 7:15AM. THE SUNROOF SHATTERED. THE SHADE WAS OPEN AND GLASS SHARDS COVERED MY WIFE AND THE INSIDE OF THE CAR. THERE WERE NO VEHICLES WITHIN A 1/4 MILE. THERE WERE NO BRIDGES SHE DROVE UNDER WITHIN A MILE. I CALLED AND SPOKE TO THE LOCAL ACURA DEALERSHIP ASKING IF THERE WAS A CAMPAIGN OR RECALL OR IF THIS WAS A KNOWN ISSUE. I WAS TOLD TO CONTACT A COLLISION C... Read more
Incident date: Mar 10, 2020
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULD APPLY BRAKES SECONDS BEFORE THE VSA LIGHT AND TRIANGLE LIGHT SHOWS UP. BOTH LIGHTS WILL STAY ON UNTIL THE ENGINE IS SHUT OFF AND RESTARTED. THIS HAS OCCURRED NUMEROUS TIMES AND GETTING LOUDER AND THE BRAKING MUCH MORE PRONOUNCED. IF ROADS ARE SLIPPERY THE VEHICLE WOULD SKID. DEALER FIRST BLAMED IT ON SOME SENSOR FLUID. AFTER SPENDING OVER $400 TH... Read more
Incident date: Mar 6, 2020
WHILE DRIVING STRAIGHT OR TURNING LEFT OR RIGHT, OCCASIONALLY THE CAR WILL FAIL TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. THE ENGINE APPEARS TO GO TO AN IDLE SPEED FOR 1-2 SECONDS AND THEN THE CAR ACCELERATES. THIS HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER MULTIPLE TIMES BUT THEY (AND ACURA) ARE UNABLE OR UNWILLING TO FIX THIS PROBLEM. I HAVE SENT THEM VIDEO OF THE TACHOMETER DROPPI... Read more
Incident date: Mar 6, 2020
WHILE DRIVING STRAIGHT OR TURNING LEFT OR RIGHT, OCCASIONALLY THE CAR WILL FAIL TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. THE ENGINE APPEARS TO GO TO AN IDLE SPEED FOR 1-2 SECONDS AND THEN THE CAR ACCELERATES. THIS HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER MULTIPLE TIMES BUT THEY (AND ACURA) ARE UNABLE OR UNWILLING TO FIX THIS PROBLEM. I HAVE SENT THEM VIDEO OF THE TACHOMETER DROPPI... Read more
Incident date: Mar 15, 2020
WE WERE DRIVING 70MPH ON THE INTERSTATE I10 HEADED TO NEW ORLEANS WHEN OUR VEHICLE SUDDENLY AND WITHOUT WARNING LOST ACCELERATION THE DASHBOARD LITE UP LIKE A CHRISTMAS TREE TELLING ME TO PULL OVER IMMEDIATELY AND THEN ELECTRIC PARKING BRAKE ERROR, TRANSMISSION ERROR AND AN EMISSIONS ERROR ALL AT ONCE. THIS WAS A VERY DANGEROUS INCIDENT AND WE SOMEHOW MANAGED TO GET TO THE SMALL SIDE OF THE ROAD O... Read more
Incident date: Mar 16, 2020
THE HALOGEN HEADLIGHTS (LOW BEAMS) ON THE BASE DEGRADE TO THE POINT THAT THEY ARE NOT BRIGHT ENOUGH FOR NIGHTTIME DRIVING. EVEN HIGH BEAMS ARE BARELY EFFECTIVE. REPLACING BULBS DOES NOT RESOLVE THE ISSUE.
Incident date: Nov 11, 2016
I DISCOVERED SEVERE FRAME RUST UNDER MY REAR BUMPER COVER. LARGE CHUNKS OF RUSTED METAL ARE EASILY PULLED OFF BY HAND. I'M CONCERNED ABOUT THE ABILITY OF THE BUMPER/FRAME TO PREVENT SERIOUS INJURY TO MY FAMILY IN THE EVENT OF A REAR COLLISION. THE PICTURES I'VE SUBMITTED ARE AT LEAST THREE YEARS OLD. I SUSPECT THE SITUATION HAS DETERIORATED SINCE THEN. THESE WERE THE PICS I SUBMITTED TO ACURA AT T... Read more
Incident date: Mar 7, 2020
THE VEHICLE IS EQUIPPED WITH SAFETY FEATURES WHICH ARE DESIGNED TO ALERT YOU IF BRAKING IS REQUIRED AND TO BRAKE TO AVOID A COLLISION THE VEHICLE ALSO HAS ACTIVE CRUISE CONTROL WHICH IS DESIGNED TO SLOW YOUR VEHICLE WHEN A VEHICLE ENTERS YOUR LANE WITH IN A PRE SET DISTANCE. CRUISE CONTROL: WHILE DRIVING ON THE FREEWAY USING ACTIVE CRUISE CONTROL MY VEHICLE SLOWED DOWN FROM 70 TO 45 NO VEHICLES ... Read more
1 injured
Incident date: Mar 7, 2020
THE VEHICLE IS EQUIPPED WITH SAFETY FEATURES WHICH ARE DESIGNED TO ALERT YOU IF BRAKING IS REQUIRED AND TO BRAKE TO AVOID A COLLISION THE VEHICLE ALSO HAS ACTIVE CRUISE CONTROL WHICH IS DESIGNED TO SLOW YOUR VEHICLE WHEN A VEHICLE ENTERS YOUR LANE WITH IN A PRE SET DISTANCE. CRUISE CONTROL: WHILE DRIVING ON THE FREEWAY USING ACTIVE CRUISE CONTROL MY VEHICLE SLOWED DOWN FROM 70 TO 45 NO VEHICLES ... Read more
1 injured
Incident date: Mar 9, 2020
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACU... Read more
Incident date: Mar 9, 2020
ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACU... Read more
Incident date: Feb 21, 2019
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, WITHOUT WARNING THE AUTOMATIC EMERGENCY BRAKE ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MOST OFTEN WITH A PASSING VEHICLE ON THE DRIVER'S SIDE THAN ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO HOEHN ACURA LOCATED AT (5... Read more
Incident date: Mar 5, 2020
VEHICLE WAS STOPPED IN THE #2 LANE OF THE FREEWAY DUE TO HEAVY TRAFFIC. A LANE CHANGE WAS MADE TO THE LEFT (TO THE #1 LANE) FROM A STOP. AFTER EXITING THE LANE THE STEERING WAS SLOW TO RESPOND WHEN TRYING TO STRAIGHTEN OUT (TURNING RIGHT) AND ALMOST RESULTED IN HITTING THE CENTER DIVIDER.
Incident date: Jan 6, 2020
VEHICLE HAS A HIGH PITCH SQUEAL FROM BOTH THE FRONT BRAKES AT LOW SPEED.
Incident date: Mar 5, 2020
CHECK AIR BAG SYSTEM MESSAGE ON AND OFF RANDOMLY WHILE DRIVING.
Incident date: Jan 23, 2020
MULTIPLE SAFETY AND RECALLS ON THIS VEHICLE INCLUDING AIR BAG SYSTEM,ABS,TRANSMISSION SHIFT SENSOR, EMISSION BUILD UP CAUSING CLOGGING IN EXHAUST SYSTEM, MAP SENSOR TORQUE CONVERTERS, DIFFERENTIAL ISSUES,ROUGH IDLE AND SHIFT INTERLOCK SOLENOID ISSUES. FLUID LEAKS AND BRAKE STICKS ALSO AIR BAG LIGHT WONT GO OFF.
Incident date: Jan 23, 2020
MULTIPLE SAFETY AND RECALLS ON THIS VEHICLE INCLUDING AIR BAG SYSTEM,ABS,TRANSMISSION SHIFT SENSOR, EMISSION BUILD UP CAUSING CLOGGING IN EXHAUST SYSTEM, MAP SENSOR TORQUE CONVERTERS, DIFFERENTIAL ISSUES,ROUGH IDLE AND SHIFT INTERLOCK SOLENOID ISSUES. FLUID LEAKS AND BRAKE STICKS ALSO AIR BAG LIGHT WONT GO OFF.
Incident date: Jan 23, 2020
MULTIPLE SAFETY AND RECALLS ON THIS VEHICLE INCLUDING AIR BAG SYSTEM,ABS,TRANSMISSION SHIFT SENSOR, EMISSION BUILD UP CAUSING CLOGGING IN EXHAUST SYSTEM, MAP SENSOR TORQUE CONVERTERS, DIFFERENTIAL ISSUES,ROUGH IDLE AND SHIFT INTERLOCK SOLENOID ISSUES. FLUID LEAKS AND BRAKE STICKS ALSO AIR BAG LIGHT WONT GO OFF.
Incident date: Nov 25, 2016
CAN'T SEE THE ROAD AT NIGHT. LOWER BEAMS NOT PROJECTING LIGHT ON ROADWAY MAKING DRIVING AT NIGHT IMPOSSIBLE AND EXTREMELY DANGEROUS.
Incident date: Mar 6, 2020
I PURCHASED THE CAR SEPTEMBER 2016 FIRST BATTERY REPLACEMENT IN NOVEMBER 2018; SECOND BATTERY REPLACEMENT MARCH 2020. BOTH BATTERIES CAME WITH A 5 YEAR WARRANTY BOTH NEEDED REPLACEMENT WITHIN 2 YEARS. UNKNOWN WHY THE BATTERIES KEEP FAILING.
Incident date: Mar 4, 2020
TL* THE CONTACT OWNED A 2011 ACURA TSX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE, A POPPING NOISE WAS HEARD AS THE CONTACT WENT TO INVESTIGATE HE FOUND THE VEHICLE ON FIRE. THE CONTACT STATED THAT IT MAY HAVE BEEN AN ELECTRIC PROBLEM. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATE... Read more
Fire
Incident date: Nov 15, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE I... Read more
Crash
1 injured
Incident date: Nov 15, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE I... Read more
Crash
1 injured
Incident date: Nov 15, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE I... Read more
Crash
1 injured
Incident date: Mar 1, 2018
THE SRS WARNING LIGHT HAS BEEN ON FOR OVER A YEAR. WE HAD THE 2 RECALLS 2016 & 2019 DRIVER'S SIDE AIRBAG REPAIRED AT ACURA OF DAYTON IN OCTOBER 2019, AND THEY RESET THE WARNING LIGHT. IT CAME BACK ON WITHIN A FEW DAYS. THE CODE IS 31-21 INCREASED RESISTANCE L/S AIRBAG INFLATOR. I'VE ALSO BEEN TOLD THE AIRBAG WON'T DEPLOY IF THERE IS AN ACCIDENT. PLEASE RECALL THESE, AS I SEE OTHER COMPLAINTS.
Incident date: Jul 16, 2018
INFOTAINMENT SYSTEM DOES NOT WORK (GOES BANK, FREEZES OR GOES IN AND OUT), SPECIFICALLY CARPLAY WHICH CONNECTS AND DISCONTENTS (IN AND OUT) ON A REGULAR BASIS. I'VE BEEN EXPERIENCING THIS PROBLEM SINCE FIRST PURCHASING THE CAR IN JULY 2018. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW AND FILED A COMPLAINT WITH ACURA, WHICH BLAMES APPLE AND CLAIMS IT'S NOT THEIR PRODUCT'S FAULT. I WAITED UNTIL I ... Read more
Incident date: Feb 27, 2020
AIRBAG: CRACKED DASHBOARD ABOVE AIRBAG. ABS OFF STEERING: (IN MOTION AND WHEN STATIONARY) STEERING WHEEL MOANED WHILE TURNING WHEEL/DRIVING AND EVEN AFTER PARKING AND TURNING STEERING WHEEL. BRAKES: (IN MOTION) WHEN GOING DOWN ON DIPS ON ROAD, BRAKES MAKE NOISE AND SEEM TO SLIP.
Incident date: Feb 27, 2020
AIRBAG: CRACKED DASHBOARD ABOVE AIRBAG. ABS OFF STEERING: (IN MOTION AND WHEN STATIONARY) STEERING WHEEL MOANED WHILE TURNING WHEEL/DRIVING AND EVEN AFTER PARKING AND TURNING STEERING WHEEL. BRAKES: (IN MOTION) WHEN GOING DOWN ON DIPS ON ROAD, BRAKES MAKE NOISE AND SEEM TO SLIP.
Incident date: Feb 27, 2020
AIRBAG: CRACKED DASHBOARD ABOVE AIRBAG. ABS OFF STEERING: (IN MOTION AND WHEN STATIONARY) STEERING WHEEL MOANED WHILE TURNING WHEEL/DRIVING AND EVEN AFTER PARKING AND TURNING STEERING WHEEL. BRAKES: (IN MOTION) WHEN GOING DOWN ON DIPS ON ROAD, BRAKES MAKE NOISE AND SEEM TO SLIP.
Incident date: Jan 2, 2017
(INSIDE VEHICLE/STATIONARY) DRIVER SIDE DOOR LOCK FAILS TO POP UP AND DOWN WHEN BUTTON IS PUSHED/ACTIVATED.
Incident date: Feb 28, 2020
WHILE DRIVING/ACCELERTING ON THE ENTRANCE RAMP TO A HIGHWAY, HEARD A LOUD NOISE AND SAW THAT THE SUNROOF EXPLODED. TEMP OUTSIDE WAS 55 DEGREES, CLEAR SKIES. APPROX SPEED 40MPH.
Incident date: Feb 27, 2020
MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME TH... Read more
Incident date: Feb 27, 2020
MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME TH... Read more
Incident date: Sep 22, 2014
THERE ARE EXTREMELY DEEP CRACKS THAT HAVE DEVELOPED ON THE DASHBOARD. CURRENTLY, YOU CAN SEE THE OUTLINE OF THE HOUSING FOR THE AIRBAG ON THE PASSENGER SIDE OF THE DASHBOARD. WHEN IT'S QUIET, I CAN SOMETIMES HEAR NOISE FROM WHERE THE FRONT AIRBAG IS LOCATED. VERY SCARY. I AM HESITANT FOR ANYONE TO SIT IN THE PASSENGER SEAT AND AVOID IT IF AT ALL POSSIBLE. MY CAR HAS ALWAYS BEEN GARAGED UNTIL REC... Read more