Showing 16,985 complaints for ACURA
Incident date: Apr 22, 2020
MY CAR POWER STEERING BECAME HARD TO TURN HAD A LIGHT TO TURN ON TO CHECK STEERING SYSTEM TOOK TO THE SHOP THEY SAID IS A ELECTRIC SITUATION THAN THE DEALERS HAS EXTENDED 15 YEAR GUARANTEE WANT TO KNOW DETAILS FOR REVERSE ME WHAT NEED TO SEND
Incident date: Mar 27, 2020
FOR SEVERAL YEARS, MY CAR'S BATTERY WOULD PREMATURELY DRAIN TO THE POINT OF MY HAVING TO PURCHASE SEVERAL BATTERIES IN A MUCH SHORTER PERIOD THAN USUAL. I HAD THE ALTERNATOR REPLACED UNDER THE MISTAKEN IMPRESSION THAT IT WAS THE PROBLEM. BUT ONLY AFTER RESEARCHING THE ISSUE ONLINE WAS I ABLE TO DETERMINE THE TRUE ISSUE. APPARENTLY, A MODULE USED TO CONTROL THE NAVIGATIONAL SYSTEM IS DEFECTIVE, A
... ND THE COMPANY HAD KNOWN FOR YEARS AND STILL REFUSED TO NOTIFY OWNERS AND FIX THE ISSUE. I AM AN AGORAPHOBIC PERSON WHO SUFFERS FROM BIPOLAR DISORDER AND OTHER ANXIETY CONDITIONS, SO SIMPLY STICKING A CAR CAN BE TRAUMATIC IN CERTAIN SITUATION. ONE SUCH SITUATION IS EXPECTING BOTH ONE'S NAVIGATION SYSTEM AND BATTERY PERFORM ADEQUATELY AND SAFELY ALL THE TIME; MY REASON FOR PURCHASING THE CAR WAS BECAUSE IT HAD THE PREMIUM NAVIGATION OPTION, WHICH, AT THE TIME, HELPED ALLEVIATE MY ANXIETY BY PROVIDING VERBAL DIRECTIONS IN REAL TIME TO MY LOCATION, WHICH REDUCES THE ANXIETY FROM THE AGORAPHOBIA. IN SEVERAL OCCASIONS OVER THE PAST FEW YEARS, MY ANXIETY LEVEL HAS INCREASED TO UNHEALTHY LEVELS SPECIFICALLY BECAUSE OF THE FAILURE OF THE BATTERY CAUSED BY SOME PHANTOM DRAIN FROM A MODULE CONTROLLING THE NAVIGATION SYSTEM. NISSAN LITERALLY PUT MY LIFE IN DANGER IN ITS FAILURE TO WARN ME ABOUT THE FAULTY MODULE. I DISCONNECTED THE MODULE AND PURCHASED A NEW BATTERY A FEW MONTHS AGO AND ALL SEEMED WELL, OTHER THAN NO NAVIGATION. NOW, IN THE MIDDLE OF A PANDEMIC MY BATTERY IS DYING AGAIN IN THE MOST INCONVENIENT PLACES SUCH THAT I'M LITERALLY AFRAID TO DRIVE. PLEASE HELP AND MAKE THEM FIX THIS. WHILE I KNOW LONGER NEED THE NAVIGATION WITH MODERN PHONES, HAVING THE BLUETOOTH THROUGH THE NAV SYSTEM IS CONVENIENT, PLUS, I'VE LOST A PREMIUM OPTION THAT WAS MY REASON FOR BUYING IT IN THE FIRST PLACE!Read more
Incident date: Mar 27, 2020
FOR SEVERAL YEARS, MY CAR'S BATTERY WOULD PREMATURELY DRAIN TO THE POINT OF MY HAVING TO PURCHASE SEVERAL BATTERIES IN A MUCH SHORTER PERIOD THAN USUAL. I HAD THE ALTERNATOR REPLACED UNDER THE MISTAKEN IMPRESSION THAT IT WAS THE PROBLEM. BUT ONLY AFTER RESEARCHING THE ISSUE ONLINE WAS I ABLE TO DETERMINE THE TRUE ISSUE. APPARENTLY, A MODULE USED TO CONTROL THE NAVIGATIONAL SYSTEM IS DEFECTIVE, A
... ND THE COMPANY HAD KNOWN FOR YEARS AND STILL REFUSED TO NOTIFY OWNERS AND FIX THE ISSUE. I AM AN AGORAPHOBIC PERSON WHO SUFFERS FROM BIPOLAR DISORDER AND OTHER ANXIETY CONDITIONS, SO SIMPLY STICKING A CAR CAN BE TRAUMATIC IN CERTAIN SITUATION. ONE SUCH SITUATION IS EXPECTING BOTH ONE'S NAVIGATION SYSTEM AND BATTERY PERFORM ADEQUATELY AND SAFELY ALL THE TIME; MY REASON FOR PURCHASING THE CAR WAS BECAUSE IT HAD THE PREMIUM NAVIGATION OPTION, WHICH, AT THE TIME, HELPED ALLEVIATE MY ANXIETY BY PROVIDING VERBAL DIRECTIONS IN REAL TIME TO MY LOCATION, WHICH REDUCES THE ANXIETY FROM THE AGORAPHOBIA. IN SEVERAL OCCASIONS OVER THE PAST FEW YEARS, MY ANXIETY LEVEL HAS INCREASED TO UNHEALTHY LEVELS SPECIFICALLY BECAUSE OF THE FAILURE OF THE BATTERY CAUSED BY SOME PHANTOM DRAIN FROM A MODULE CONTROLLING THE NAVIGATION SYSTEM. NISSAN LITERALLY PUT MY LIFE IN DANGER IN ITS FAILURE TO WARN ME ABOUT THE FAULTY MODULE. I DISCONNECTED THE MODULE AND PURCHASED A NEW BATTERY A FEW MONTHS AGO AND ALL SEEMED WELL, OTHER THAN NO NAVIGATION. NOW, IN THE MIDDLE OF A PANDEMIC MY BATTERY IS DYING AGAIN IN THE MOST INCONVENIENT PLACES SUCH THAT I'M LITERALLY AFRAID TO DRIVE. PLEASE HELP AND MAKE THEM FIX THIS. WHILE I KNOW LONGER NEED THE NAVIGATION WITH MODERN PHONES, HAVING THE BLUETOOTH THROUGH THE NAV SYSTEM IS CONVENIENT, PLUS, I'VE LOST A PREMIUM OPTION THAT WAS MY REASON FOR BUYING IT IN THE FIRST PLACE!Read more
Incident date: Jan 3, 2020
BRAKES DEFECTIVE. NEW 2020 ACURA RDX AT APPROX 1100 MI BRAKES STARTED LOUDLY GRINDING/SQUEALING DURING STOPPING. TOOK IN FOR SERVICE AND WAS ADVISED IT WAS A KNOWN ISSUE WITH 2020 RDXS AND THEY WOULD PERFORM A 2019 TECH BULLETIN FIX. AUTO WAS FINE FOR 2 MONTHS AND STARTED AGAIN AT 2100 MI. RETURNED TO DEALER AND WAS TOLD THEY WERE AWARE OF ISSUE AND THERE WAS NO FIX BUT IT WASN'T A SAFETY ISSUE. T
... HEY WOULD CALL IF ACURA EVER DETERMINED THE PROBLEM AND A FIX. CAR NOW ONLY HAS 2400 MI BECAUSE WE ARE AFRAID TO TAKE ON A HIGHWAY GOING OVER 40 MPH BECAUSE OF SAFETY. CAR WAS SOLD BRAND NEW WITH A KNOWN BRAKE DEFECT. CLAIM WAS FILED DIRECTLY WITH ACURA AND THEY ADVISED THEY DON'T HAVE A FIX BUT ENGINEERS ARE WORKING ON IT. THIS IS UNACCEPTABLE BECAUSE WE HAVE A $49,000 CAR SITTING IN THE DRIVEWAY BECAUSE WE ARE AFRAID TO DRIVE IT FURTHER THAN A FEW MILES. ACURA DID NOT TELL US WHAT THE PROBLEM IS BECAUSE WE DON'T THINK THEY KNOW OR THEY WOULD BE ABLE TO HAVE A FIX.Read more
Incident date: Mar 1, 2020
CAR RUNS GREAT BUT WILL SKIP OUT OF GEAR AND NOT MOVE. CHANGED TRANNY FLUID AND FILTERS AND IT WAS GOOD FOR A COUPLE DAYS AND STARTED ALL OVER AGAIN HAD TO CALL A TOW TRUCK TO PICK ME UP ON THE BUSY FREEWAY. NOW CAR WILL NOT EVEN SHIFT FROM PARK AND WHEN I USE THE SIDE RELEASE BUTTON AND PUT CAR IN R IT ROLLED FORWARD. DEALER SAYS THERE IS NO RECALL ON MY VEHICLE BUT THERE IS IN OTHERS LIKE MINE
... AND SAME PROBLEMS. 3000 DOLLAR TRANSMISSION AND IT'S TO MUCH TO FIX SO IT'S SCRAP METAL???Read more
Incident date: Apr 29, 2020
MMEDIATELY ONCE THE CAR IS STARTED THE FOLLOWING SENSOR CODES POP UP: VSA, ALL WHEEL STEERING, EPS PROBLEM, FORWARD COLLISION PROBLEM. THE CAR CAN BE STATIONARY OR IN MOTION. WHEN THE SENSORS ARE ON THE CAR IS NOT ABLE TO GO ABOVE 50 MPH.
Incident date: Apr 5, 2020
I HAD BOTH ACTUATORS REPLACED A FEW YEARS AGO. RECENTLY AND SUDDENLY THE STEERING WHEEL WENT 90 DEGREES RIGHT AS I WAS DRIVING OVER 60 MPH, WHILE TRACKING STRAIGHT, AND ALL THE COMPUTER SENSOR WARNING LIGHTS STARTED FLASHING--BRAKES, POWER STEERING, PAWS, LANE DEPARTURE, ETC. VERY SCARY. IT HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS. TOOK TO DEALER SERVICE TODAY, AND TOLD ACTUATORS NEED TO BE
... REPLACED AND PERHAPS THE CONTROL UNIT. REPAIR XPENSIVE, BUT MORE IMPORTANTLY, A POTENTIALLY VERY DANGEROUS SITUATION, PARTICULARLY IF ONE ATTEMPTS TO CORRECT STEERING WHEEL OFF CENTER SITUATION.Read more
Incident date: Apr 5, 2020
I HAD BOTH ACTUATORS REPLACED A FEW YEARS AGO. RECENTLY AND SUDDENLY THE STEERING WHEEL WENT 90 DEGREES RIGHT AS I WAS DRIVING OVER 60 MPH, WHILE TRACKING STRAIGHT, AND ALL THE COMPUTER SENSOR WARNING LIGHTS STARTED FLASHING--BRAKES, POWER STEERING, PAWS, LANE DEPARTURE, ETC. VERY SCARY. IT HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS. TOOK TO DEALER SERVICE TODAY, AND TOLD ACTUATORS NEED TO BE
... REPLACED AND PERHAPS THE CONTROL UNIT. REPAIR XPENSIVE, BUT MORE IMPORTANTLY, A POTENTIALLY VERY DANGEROUS SITUATION, PARTICULARLY IF ONE ATTEMPTS TO CORRECT STEERING WHEEL OFF CENTER SITUATION.Read more
Incident date: Apr 5, 2020
I HAD BOTH ACTUATORS REPLACED A FEW YEARS AGO. RECENTLY AND SUDDENLY THE STEERING WHEEL WENT 90 DEGREES RIGHT AS I WAS DRIVING OVER 60 MPH, WHILE TRACKING STRAIGHT, AND ALL THE COMPUTER SENSOR WARNING LIGHTS STARTED FLASHING--BRAKES, POWER STEERING, PAWS, LANE DEPARTURE, ETC. VERY SCARY. IT HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS. TOOK TO DEALER SERVICE TODAY, AND TOLD ACTUATORS NEED TO BE
... REPLACED AND PERHAPS THE CONTROL UNIT. REPAIR XPENSIVE, BUT MORE IMPORTANTLY, A POTENTIALLY VERY DANGEROUS SITUATION, PARTICULARLY IF ONE ATTEMPTS TO CORRECT STEERING WHEEL OFF CENTER SITUATION.Read more
Incident date: Apr 27, 2020
WHILE I WAS DRIVING, THE POWER STEERING MALFUNCTIONED AND I ALMOST GOT INTO A CAR ACCIDENT AS I COULD NOT TURN MY CAR. I WAS LUCKY BUT MY LIFE COULD HAVE BEEN IN SERIOUS DANGER BECAUSE OF ACURA. THIS IS NOT A VERY OLD CAR AND DOES NOT HAVE A LOT OF MILEAGE. THE CAR HAD TO BE TOWED TO A MECHANIC AND SAID IT WOULD COST $1850 TO FIX. RIDICULOUS.
Incident date: Apr 27, 2020
WHILE I WAS DRIVING, THE POWER STEERING MALFUNCTIONED AND I ALMOST GOT INTO A CAR ACCIDENT AS I COULD NOT TURN MY CAR. I WAS LUCKY BUT MY LIFE COULD HAVE BEEN IN SERIOUS DANGER BECAUSE OF ACURA. THIS IS NOT A VERY OLD CAR AND DOES NOT HAVE A LOT OF MILEAGE. THE CAR HAD TO BE TOWED TO A MECHANIC AND SAID IT WOULD COST $1850 TO FIX. RIDICULOUS.
Incident date: Apr 28, 2020
TL* THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOTH THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C
... ONFIRMS PARTS NOT AVAILABLE. *BF*JBRead more
Incident date: Apr 24, 2020
ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOU
... DER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.Read more
Incident date: Jul 31, 2019
AFTER A HARD STOP AT A STOPLIGHT, WHEN ATTEMPTING TO ACCELERATE THE CAR WOULD NOT ACCERLATE EVEN WHEN PUSHING HARD AND PUMPING ON THE GAS PEDAL. COULD HEAR THE ENGINE REVING BUT WOULD NOT GO OVER 20 MPH. TOOK IT TO THE DEALER THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. HAPPENED A 2ND TIME WHEN ATTEMPTING TO PASS A CAR. IN THAT INSTANCE I RECALL SPEEDING UP TO PASS THE CAR AND ONCE IN FRONT
... IF IT HAD TO STEP ON THE BRAKE DUE TO A PENDING STOP LIGHT. WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE REVING UP, BUT THE CAR WOULD NOT GO OVER 20 MPH.Read more
Incident date: Jul 31, 2019
AFTER A HARD STOP AT A STOPLIGHT, WHEN ATTEMPTING TO ACCELERATE THE CAR WOULD NOT ACCERLATE EVEN WHEN PUSHING HARD AND PUMPING ON THE GAS PEDAL. COULD HEAR THE ENGINE REVING BUT WOULD NOT GO OVER 20 MPH. TOOK IT TO THE DEALER THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. HAPPENED A 2ND TIME WHEN ATTEMPTING TO PASS A CAR. IN THAT INSTANCE I RECALL SPEEDING UP TO PASS THE CAR AND ONCE IN FRONT
... IF IT HAD TO STEP ON THE BRAKE DUE TO A PENDING STOP LIGHT. WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE REVING UP, BUT THE CAR WOULD NOT GO OVER 20 MPH.Read more
Incident date: Mar 18, 2020
TL* TAKATA RECALL. THE CONTACT CALLED ON BEHALF OF HIS MOTHER-IN-LAW THE OWNER AND DRIVER OF A 1997 ACURA CL. CONTACT STATED THAT WHILE HIS MOTHER-IN-LAW WAS STOPPED AND WAITING TO MAKE A LEFT TURN A SEMI- TRUCK TURNED RUNNING OVER HER VEHICLE. THE FRONT PASSENGER TO THE DRIVER SIDE OF THE VEHICLE WAS DAMAGED. NO AIR BAGS DEPLOYED IN THE VEHICLE. THE CONTACT SUSTAINED BRUISED RIBS AND SEPARATED CO
... LLAR BONE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED TO A TOW YARD AND THEN TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED THAT THE DEALER WAS NOT CONTACTED AS THE VEHICLE WAS DEEMED A TOTAL LOSS AND HE WAS AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) WHICH COULD POSSIBLE BE THE CAUSE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.Read more
Crash
1 injured
Incident date: Apr 25, 2020
MY VEHICLE WAS PARKED, RUNNING AND UNOCCUPIED ON THE STREET. MY WIFE ENTERED FROM THE PASSENGER SIDE REACHING IN TO RETRIEVE SOMETHING FROM THE CENTER CONSOLE. SHE PRESSED THE START/STOP ENGINE BUTTON TO SHUT OFF THE VEHICLE. THE CAR STARTED ROLLING BACKWARDS DOWN A HILL, KNOCKING MY WIFE TO THE GROUND CAUSING INJURY. CAR CONTINUED TO ROLL UNTIL IT STRUCK A TREE.
Crash
1 injured
Incident date: Nov 30, 2019
I WAS IN A DRIVE THROUGH WAS ASKED TO PULL FORWARD AND PARK AT CURB AS I BRAKED MY VEHICLE ACCELERATED ON ITS OWN STRIKING THE CURB AND DAMAGING MY LEFT FRONT WHEEL AT THE TIME OF THE FALSE ACCELERATION I WAS IN DRIVE IDELING FORWARD
Crash
Incident date: Nov 30, 2019
I WAS IN A DRIVE THROUGH WAS ASKED TO PULL FORWARD AND PARK AT CURB AS I BRAKED MY VEHICLE ACCELERATED ON ITS OWN STRIKING THE CURB AND DAMAGING MY LEFT FRONT WHEEL AT THE TIME OF THE FALSE ACCELERATION I WAS IN DRIVE IDELING FORWARD
Crash
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT
... EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JBRead more
Incident date: Apr 22, 2020
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TRANSMISSION LIGHT, THE VEHICLE STABILITY ASSIST (VSA) AND THE PRECISION ALL WHEEL STEER SYSTEM WARNING MESSAGES ILLUMINATED. THE VEHICLE STARTED TO LOSE MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF TH
... E FAILURE. THE FAILURE MILEAGE WAS 66,571.Read more
Incident date: Apr 22, 2020
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TRANSMISSION LIGHT, THE VEHICLE STABILITY ASSIST (VSA) AND THE PRECISION ALL WHEEL STEER SYSTEM WARNING MESSAGES ILLUMINATED. THE VEHICLE STARTED TO LOSE MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF TH
... E FAILURE. THE FAILURE MILEAGE WAS 66,571.Read more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA CL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE FRONT DRIVER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT KEYE
... S WOODLAND HILLS HONDA (6111 TOPANGA CANYON BLVD, WOODLAND HILLS, CA 91367), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 260,878.Read more
Incident date: Dec 4, 2017
MY CAR MODEL IS ONE OF MANY HONDA VEHICLES RECALLED IN 2019. THE CAR WARNS ME ABOUT THE AIRBAG AND SEATBELT MALFUNCTIONS EACH TIME I START THE VEHICLE. I REPORTED TO ACURA BUT NO ANSWER TO MY CONCERNS AND I'M VERY FRUSTRATED DRIVING MY CAR KNOWING THE AIRBAG MAY NOT PROTECT ME DURING ACCIDENTS.
Incident date: Dec 4, 2017
MY CAR MODEL IS ONE OF MANY HONDA VEHICLES RECALLED IN 2019. THE CAR WARNS ME ABOUT THE AIRBAG AND SEATBELT MALFUNCTIONS EACH TIME I START THE VEHICLE. I REPORTED TO ACURA BUT NO ANSWER TO MY CONCERNS AND I'M VERY FRUSTRATED DRIVING MY CAR KNOWING THE AIRBAG MAY NOT PROTECT ME DURING ACCIDENTS.
Incident date: Apr 19, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE WITHIN 15-20 SECONDS AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO KING ACURA (1687 MONTGOMERY HWY, HOOVER, AL 35216) WHERE IT WAS DETERMINED THAT THE FAILURE WAS LINKED TO A DEFECTIVE BATTERY. THE
... BATTERY WAS REPLACED HOWEVER, A FEW MONTHS AFTER THE BATTERY REPLACEMENT, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER. THE CONTACT WAS INFORMED TO DISABLE THE AUTO START FEATURE AS A POSSIBLE FIX FOR THE FAILURE. THE AUTO START FEATURE WAS DISABLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.*DT*DT*JBRead more
Incident date: Apr 15, 2020
THE NEAREST ACURA DEALERSHIP TO ME DOES NOT HAVE THE AIRBAG REPLACEMENT PART TO REPAIR MY RECALLED VEHICLE. THE ACURA DEALERSHIP HAS NO IDEA WHEN AN AIRBAG REPLACEMENT FOR THE VEHICLE WILL BE AVAILABLE TO COMPLETE THE RECALL.
Incident date: Jan 28, 2020
POWER STEERING PROBLEM. INSIDE PERMANENT PROBLEM. *TR
Incident date: Jan 28, 2020
POWER STEERING PROBLEM. INSIDE PERMANENT PROBLEM. *TR
Incident date: Jan 28, 2020
POWER STEERING PROBLEM. INSIDE PERMANENT PROBLEM. *TR
Incident date: Apr 7, 2019
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE
... MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.Read more
Incident date: Mar 31, 2020
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM
... ACCELERATING.Read more
Incident date: Mar 31, 2020
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM
... ACCELERATING.Read more
Incident date: Mar 31, 2020
THE RADIO AND NAVIGATION INTERMITTENTLY GO ON AND OFF WHILE DRIVING.MY ABS,CHECK EMISSION SYSTEM,SHAW-D WILL GO OFF. CAR WILL SHUT DOWN WHILE IM DRIVING AND I LOSE ALL POWER. I LOSE POWER TO LOCKS, WINDOWS AND BACK HATCH. SOME DAYS WHEN STARTING THE CAR IT WONT TURN OVER AND START UP. SOMEDAYS AFTER DRIVING AND I TURN THE CAR OFF, I LOSE ALL POWER. WHILE DRIVING THE CAR WILL JUMP INTO GEAR AS I AM
... ACCELERATING.Read more
Incident date: Apr 10, 2020
DRIVING ON FREEWAY, WARNING LIGHT AND BELL STARTED GOING OFF AND I HAD NO STEERING! STEERING WHEEL WAS COMPLETELY STIFF. SCARY! DEFINITELY GRATEFUL I DIDN'T WRECK
Incident date: Apr 10, 2020
ACURA OF CONCORD CA #251621 INFORMED IN A TELEPHONE CALL THAT THEY DO NOT INTEND TO REPAIR THE DRIVER FRONTAL AIRBAG MODULE WITHIN 60 DAYS OF MY APRIL 10 2020 REQUEST FOR A SERVICE APPOINTMENT. THE SAFETY OF THE DRIVER IS IN JEAPORDAY
Incident date: Apr 8, 2020
I WAS DRIVING 80 MPH ON THE HIGHWAY WHEN THE PASSENGER SIDE WINDSHIELD GARNISH FLEW OFF THE CAR. AFTER INSPECTION, IT APPEARS THE CLIPS THAT HOLD THE GARNISH ON WERE BROKEN.
Incident date: Nov 16, 2018
FROZEN BRAKES WHEN STARING THE CAR, THE FIRST PUMP ON THE BRAKE WORKS AS EXPECTED. THEN THE NEXT 3-5 PUMPS, THE PEDDLE DOES NOT GO DOWN AND HAS THUS THE CAR DOES NOT STOP. THIS USUALLY HAPPENS WHEN I GO TO WORK IN THE MORNING. BUT, IT HAS HAPPENED DURING THE AFTERNOON. BUT MOST MORNING, I CAN GUARANTEE IT WILL HAPPEN. IT'S USUALLY ON COLD MORNINGS (TEENS AND BELOW) BUT I'M SEEING IT NOW IN
... 30DEGREE WEATHER. I TOOK IT TO THE ACURA DEALERSHIP (ACURA OF TROY, MI) AND THE SERVICE MANAGER [XXX] DIDN'T LOOK INTO IT AT ALL. HE SAID THEY PERFORMED THE STANDARD 'ACURA CHECK' AND THERE WERE NO ISSUES. I PROVIDE GREG WITH DETAILS ON THE ISSUES AS WELL AS PRINTOUTS FROM OTHERS WHO HAVE REPORTED THE SAME ISSUE. ALL HE DID WAS SMILE AND SAID THEY DID THE ACURA SAFEFTY CHECK AND IT PASSED. I'LL BE SENDING THIS INFO TOO; THE OWNER AND GM OF ACURA OF TROY AND TO ACURA CORP.(HONDA). HERE IS JUST 1 THREAD ON THE ISSUES: HTTPS://ACURAZINE.COM/FORUMS/SECOND-GENERATION-TSX-DISCUSSION-2009-2014-143/FROZEN-BRAKE-PEDAL-901219/ FOR YOUR SELECTION ON THE DATE OF WHEN THIS HAPPENED, I'M ADDING THE SERVICE DATE. BUT THIS IS ON ONGOING PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Apr 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNED A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE FROM THE MEDIAN STRIP ANOTHER VEHICLE T-BONED THE PASSENGER SIDE OF HER VEHICLE, CAUSING THE VEHICLE TO COLLIDE WITH A PARKED VEHICLE. THE DRIVER'S FRONTAL AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S SIDE FRONTAL AIR BAG DID DEPLOY. THE CONTACT SUSTAINED A CUT ON HER FOREARM THAT DID NOT REQUIRE
... MEDICAL ATTENTION. THE OTHER DRIVER WAS ALSO NOT INJURED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND WAS TOTALED BY THE INSURANCE COMPANY. THE CONTACT MENTIONED THAT THE VEHICLE WAS STILL AT THE SALVAGE YARD TWO YEARS LATER. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 20V-027000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.Read more
Crash
1 injured
Incident date: Mar 29, 2020
MY 2019 ACURA RDX EXPERIENCED A TOTAL, UNEXPECTED LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS A TRUCK ON A 2 LANE HIGHWAY. ALL PROPULSIVE POWER SUDDENLY DISAPPEARED JUST AS I EXPECTED THE TURBOCHARGER TO KICK IN FOR SAFE PASSING. I FIRMLY DEPRESSED THE ACCELERATOR A COUPLE TIMES WITH ZERO RESPONSE FROM THE ENGINE. THIS WAS ACCOMPANIED BY A SENSE OF THE ENGINE MISFIRING. MY BELIEF IS THAT THI
... S PROPULSION FAILURE IS RELATED TO A TURBOCHARGER ACTIVATION ISSUE. PLEASE NOTE THAT WHILE MY DEALER HAS FOUND NO ONGOING ENGINE PROBLEM IN MY CAR, THE DEALERSHIP HAS ORDERED TURBOCHARGER RELATED PARTS AND INTENDS TO INSTALL THEM NEXT WEEK. ALSO, WHILE STRANDED, WE SEARCHED ONLINE AND FOUND REFERENCES TO SEEMINGLY SIMILAR ACURA FAILURES THAT OCCURRED IN WET AND RAINY CONDITIONS. WE WERE DRIVING IN COOL AND RAINY CONDITIONS AT THE TIME OF THIS FAILURE. FORTUNATELY, WE AVOIDED A CRASH AND COASTED TO A STOP ON THE LEFT SHOULDER. ENGINE WAS STILL RUNNING AND THE CAR PUT ITSELF INTO CREEP MODE, WHICH ALLOWED MOVEMENT TO THE RIGHT SHOULDER. A VERY DANGEROUS AND POTENTIALLY FATAL ACCIDENT WAS LUCKILY AVERTED. THE VEHICLE WAS HAULED 130 MILES TO MY LOCAL ACURA DEALERSHIP WHICH REPORTED AN ENGINE MISFIRE INDICATION FROM THE CAR'S COMPUTER BUT NO FURTHER INDICATION OF PRIOR OR SUBSEQUENT ISSUES.Read more
Incident date: Nov 23, 2019
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED
... . ACURA OF MILFORD WAS CONTACTED AND THEY NOTED IT MAY BE THE OTHER FUEL PUMP THAT NEEDED TO BE REPLACED. THE SECOND IN TANK FUEL PUMP WAS REPLACED MID DEC 2019 WITH NO IMPROVEMENT. THE CAR WAS BROUGHT TO ACURA DEC 31, 2019 AND THEY SAID THERE WAS NOTHING TO BE FOUND, THEY RESET THE P0087 CODE AND DID A HARD RESET. THE CAR STILL CONTINUED WITH THE SAME SYMPTOMS BUT NOW WITH A HUMMING NOISE PRESENT. IN FEB 2020, THE FUEL RAIL AND SENSOR WAS REPLACED, YET STILL NO IMPROVEMENT. THE CAR WAS TAKEN BACK TO ACURA AND ONCE AGAIN THEY RESET THE ERROR CODE AND NOTED THEY ONLY FOUND CORROSION NEAR THE SENSOR AND THEY CLEANED IT OFF. CAR WAS DRIVING MUCH WORSE NOW AND IF IT LOSS POWER IT WOULD NOT START UP UNLESS CRANKED 15-25 TIMES IN A 10 MIN WINDOW. MARCH 2020 THE SPARK PLUGS WERE REPLACED AND THE CAR IS STILL NOT DRIVING RIGHT, ALL SYMPTOMS STILL PRESENT AND THE HUMMING NOISE IS GETTING LOUDER. THIS CAR HAS LOSS POWER WHILE IN MOTION RANDOMLY IN THE MIDDLE OF TRAFFIC, BOTH ON STREET AND MOST DANGEROUSLY ON THE HIGHWAY, EMBARRASSING BUT THANKFUL TO SOME GOOD SAMARITANS THAT HAVE EXITED THEIR VEHICLE TO PUSH ME SAFETY ON MULTIPLE OCCASIONS. ACURA CAN NOT DUPLICATE THE PROBLEMS YET JUST RESETS THE ERROR CODE AND SENDS ME ON MY WAY TO CALL IF IT HAPPENS AGAIN. IT HAS BEEN HAPPENING FREQUENTLY SINCE NOV 2019 AND NO ONE CAN TELL ME WHAT THE ISSUE IS, EVEN AFTER I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIX THIS CAR BASED OFF THEIR GUESSES.Read more
Incident date: Nov 23, 2019
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED
... . ACURA OF MILFORD WAS CONTACTED AND THEY NOTED IT MAY BE THE OTHER FUEL PUMP THAT NEEDED TO BE REPLACED. THE SECOND IN TANK FUEL PUMP WAS REPLACED MID DEC 2019 WITH NO IMPROVEMENT. THE CAR WAS BROUGHT TO ACURA DEC 31, 2019 AND THEY SAID THERE WAS NOTHING TO BE FOUND, THEY RESET THE P0087 CODE AND DID A HARD RESET. THE CAR STILL CONTINUED WITH THE SAME SYMPTOMS BUT NOW WITH A HUMMING NOISE PRESENT. IN FEB 2020, THE FUEL RAIL AND SENSOR WAS REPLACED, YET STILL NO IMPROVEMENT. THE CAR WAS TAKEN BACK TO ACURA AND ONCE AGAIN THEY RESET THE ERROR CODE AND NOTED THEY ONLY FOUND CORROSION NEAR THE SENSOR AND THEY CLEANED IT OFF. CAR WAS DRIVING MUCH WORSE NOW AND IF IT LOSS POWER IT WOULD NOT START UP UNLESS CRANKED 15-25 TIMES IN A 10 MIN WINDOW. MARCH 2020 THE SPARK PLUGS WERE REPLACED AND THE CAR IS STILL NOT DRIVING RIGHT, ALL SYMPTOMS STILL PRESENT AND THE HUMMING NOISE IS GETTING LOUDER. THIS CAR HAS LOSS POWER WHILE IN MOTION RANDOMLY IN THE MIDDLE OF TRAFFIC, BOTH ON STREET AND MOST DANGEROUSLY ON THE HIGHWAY, EMBARRASSING BUT THANKFUL TO SOME GOOD SAMARITANS THAT HAVE EXITED THEIR VEHICLE TO PUSH ME SAFETY ON MULTIPLE OCCASIONS. ACURA CAN NOT DUPLICATE THE PROBLEMS YET JUST RESETS THE ERROR CODE AND SENDS ME ON MY WAY TO CALL IF IT HAPPENS AGAIN. IT HAS BEEN HAPPENING FREQUENTLY SINCE NOV 2019 AND NO ONE CAN TELL ME WHAT THE ISSUE IS, EVEN AFTER I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIX THIS CAR BASED OFF THEIR GUESSES.Read more
Incident date: Nov 23, 2019
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED
... . ACURA OF MILFORD WAS CONTACTED AND THEY NOTED IT MAY BE THE OTHER FUEL PUMP THAT NEEDED TO BE REPLACED. THE SECOND IN TANK FUEL PUMP WAS REPLACED MID DEC 2019 WITH NO IMPROVEMENT. THE CAR WAS BROUGHT TO ACURA DEC 31, 2019 AND THEY SAID THERE WAS NOTHING TO BE FOUND, THEY RESET THE P0087 CODE AND DID A HARD RESET. THE CAR STILL CONTINUED WITH THE SAME SYMPTOMS BUT NOW WITH A HUMMING NOISE PRESENT. IN FEB 2020, THE FUEL RAIL AND SENSOR WAS REPLACED, YET STILL NO IMPROVEMENT. THE CAR WAS TAKEN BACK TO ACURA AND ONCE AGAIN THEY RESET THE ERROR CODE AND NOTED THEY ONLY FOUND CORROSION NEAR THE SENSOR AND THEY CLEANED IT OFF. CAR WAS DRIVING MUCH WORSE NOW AND IF IT LOSS POWER IT WOULD NOT START UP UNLESS CRANKED 15-25 TIMES IN A 10 MIN WINDOW. MARCH 2020 THE SPARK PLUGS WERE REPLACED AND THE CAR IS STILL NOT DRIVING RIGHT, ALL SYMPTOMS STILL PRESENT AND THE HUMMING NOISE IS GETTING LOUDER. THIS CAR HAS LOSS POWER WHILE IN MOTION RANDOMLY IN THE MIDDLE OF TRAFFIC, BOTH ON STREET AND MOST DANGEROUSLY ON THE HIGHWAY, EMBARRASSING BUT THANKFUL TO SOME GOOD SAMARITANS THAT HAVE EXITED THEIR VEHICLE TO PUSH ME SAFETY ON MULTIPLE OCCASIONS. ACURA CAN NOT DUPLICATE THE PROBLEMS YET JUST RESETS THE ERROR CODE AND SENDS ME ON MY WAY TO CALL IF IT HAPPENS AGAIN. IT HAS BEEN HAPPENING FREQUENTLY SINCE NOV 2019 AND NO ONE CAN TELL ME WHAT THE ISSUE IS, EVEN AFTER I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIX THIS CAR BASED OFF THEIR GUESSES.Read more
Incident date: Mar 14, 2020
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE
... WHEEL WELL AND THE TIE ROD WAS BROKEN IN TWO. WITNESSES, POLICE OFFICERS WHO RESPONDED TO THE SCENE, AND THE AAA TOW TRUCK DRIVER WERE SHOCKED TO SEE THE DEFECT IN THE TIE ROD, AND ALL COMMENTED THAT HAD I BEEN DRIVING ON A HIGHWAY, I COULD HAVE EASILY BEEN SEVERELY INJURED OR WORSE, OR CAUSED A FATAL CRASH AND HARM TO OTHERS. THANKFULLY THAT DID NOT HAPPEN, BUT THE FACT THAT THE TIE ROD BROKE IN A RELATIVELY NEW CAR MAKES ME EXTREMELY CONCERNED ABOUT EVER DRIVING THIS CAR AGAIN, EVEN IF IT IS SOMEHOW 'REPAIRED'.Read more
Crash
Incident date: Mar 14, 2020
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE
... WHEEL WELL AND THE TIE ROD WAS BROKEN IN TWO. WITNESSES, POLICE OFFICERS WHO RESPONDED TO THE SCENE, AND THE AAA TOW TRUCK DRIVER WERE SHOCKED TO SEE THE DEFECT IN THE TIE ROD, AND ALL COMMENTED THAT HAD I BEEN DRIVING ON A HIGHWAY, I COULD HAVE EASILY BEEN SEVERELY INJURED OR WORSE, OR CAUSED A FATAL CRASH AND HARM TO OTHERS. THANKFULLY THAT DID NOT HAPPEN, BUT THE FACT THAT THE TIE ROD BROKE IN A RELATIVELY NEW CAR MAKES ME EXTREMELY CONCERNED ABOUT EVER DRIVING THIS CAR AGAIN, EVEN IF IT IS SOMEHOW 'REPAIRED'.Read more
Crash
Incident date: Mar 26, 2020
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESIT
... ATION DURING ACCELERATION AND RUBBER SQUEAK NOISE NEAR FRONT LEFT WHEEL. NO REMEDY WAS PROVIDED AND VEHICLE WAS DAMAGED AND BATTERY CHARGING DISABLED BY PATTON HONDA GEORGIA. OWNER WAS CHARGED A $100 SERVICE CHARGE. MCCONNELL HONDA ALABAMA DID NOT TROUBLESHOOT MALFUNCTION, REMOVED AND REPLAC ED A GOOD ALTERNATOR, WHICH DOES NOT SOLVE THE BATTERY CIRCUIT CHARGING MALFUNCTION AND BILLED CUSTOMER $1320 INITIALLY THEN $920 AFTER CUSTOMER EXPRESSED DISAPPOINTMENT WITH BAD REPAIR THAT WILL PROVE FAULTY. MCCONNELL HONDA ALABAMA LATTER ATTEMPTS TO RE-TITLE AND SELL OWNER'S VEHICLE TO AUCTION DESPITE CIVIL SMALL CLAIMS COMPLAINT FILED ON 25 MARCH 2020 IN MONTGOMERY COUNTY COURT, ALA. NEITHER DEALERSHIP REFERENCED OR ADDRESSED THE OPEN RECALL SAFETY STATUS.Read more
Incident date: Mar 26, 2020
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESIT
... ATION DURING ACCELERATION AND RUBBER SQUEAK NOISE NEAR FRONT LEFT WHEEL. NO REMEDY WAS PROVIDED AND VEHICLE WAS DAMAGED AND BATTERY CHARGING DISABLED BY PATTON HONDA GEORGIA. OWNER WAS CHARGED A $100 SERVICE CHARGE. MCCONNELL HONDA ALABAMA DID NOT TROUBLESHOOT MALFUNCTION, REMOVED AND REPLAC ED A GOOD ALTERNATOR, WHICH DOES NOT SOLVE THE BATTERY CIRCUIT CHARGING MALFUNCTION AND BILLED CUSTOMER $1320 INITIALLY THEN $920 AFTER CUSTOMER EXPRESSED DISAPPOINTMENT WITH BAD REPAIR THAT WILL PROVE FAULTY. MCCONNELL HONDA ALABAMA LATTER ATTEMPTS TO RE-TITLE AND SELL OWNER'S VEHICLE TO AUCTION DESPITE CIVIL SMALL CLAIMS COMPLAINT FILED ON 25 MARCH 2020 IN MONTGOMERY COUNTY COURT, ALA. NEITHER DEALERSHIP REFERENCED OR ADDRESSED THE OPEN RECALL SAFETY STATUS.Read more
Incident date: Mar 26, 2020
DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESIT
... ATION DURING ACCELERATION AND RUBBER SQUEAK NOISE NEAR FRONT LEFT WHEEL. NO REMEDY WAS PROVIDED AND VEHICLE WAS DAMAGED AND BATTERY CHARGING DISABLED BY PATTON HONDA GEORGIA. OWNER WAS CHARGED A $100 SERVICE CHARGE. MCCONNELL HONDA ALABAMA DID NOT TROUBLESHOOT MALFUNCTION, REMOVED AND REPLAC ED A GOOD ALTERNATOR, WHICH DOES NOT SOLVE THE BATTERY CIRCUIT CHARGING MALFUNCTION AND BILLED CUSTOMER $1320 INITIALLY THEN $920 AFTER CUSTOMER EXPRESSED DISAPPOINTMENT WITH BAD REPAIR THAT WILL PROVE FAULTY. MCCONNELL HONDA ALABAMA LATTER ATTEMPTS TO RE-TITLE AND SELL OWNER'S VEHICLE TO AUCTION DESPITE CIVIL SMALL CLAIMS COMPLAINT FILED ON 25 MARCH 2020 IN MONTGOMERY COUNTY COURT, ALA. NEITHER DEALERSHIP REFERENCED OR ADDRESSED THE OPEN RECALL SAFETY STATUS.Read more
Incident date: Jan 17, 2020
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GETTLE ACURA LO
... CATED AT (4891 CLARK RD, SARASOTA, FL 34233, (941) 343-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT REMEDY PART WOULD BE AVAILABLE IN A YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 150,455. VIN TOOL CONFIRMS PARTS UNAVAILABLE.Read more
Incident date: Oct 20, 2018
DOORS LOCK WHEN INSIDE, SITTING STATIONARY, AND CAN'T GET THEM TO UNLOCK FROM DRIVERS POSITION. PASSENGER MAY NEED TO GET OUT TO USE KEY TO UNLOCK FROM OUTSIDE.