Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Oct 19, 2020
COULD HAD AN ACCIDENT I WAS ON THE FREEWAY AND ALL OF A SUDDEN THE LIGHT ON MY CAR CAME ON SAYING THAT THE POWER STEERING HAD GONE OUT AT THAT TIME I REALIZE THAT I COULD NOT CONTROL THE CAR IT WAS HARD I HAD TO GET A FEEL FOR IT TO TURN IT SO I COULD PULL OFF TO THE SIDE AND THEN THAT'S WHEN I CALLED AAA TO COME AND TOW THE CAR BECAUSE I COULD NOT STEER IT. MY CAR HAS 75,000 MILES ONLY. THAT'S A ... Read more
Incident date: Oct 17, 2020
MULTIPLE SYSTEMS INDICATOR FAILURES WEN ON, PER ATTACHED PICTURES. THE TRANSMISSION WAS STUCK IN THE 1ST GEAR, THE VEHICLE WAS VIBRATING AND WAS UNABLE TO ACCELERATE. THIS CREATED A DRIVING HAZARD, AS I WAS ON THE ROADWAY.
Incident date: Oct 17, 2020
MULTIPLE SYSTEMS INDICATOR FAILURES WEN ON, PER ATTACHED PICTURES. THE TRANSMISSION WAS STUCK IN THE 1ST GEAR, THE VEHICLE WAS VIBRATING AND WAS UNABLE TO ACCELERATE. THIS CREATED A DRIVING HAZARD, AS I WAS ON THE ROADWAY.
Incident date: Mar 1, 2020
I HAVE RECEIVED A NOTICE FROM AMERICA HONDA MOTOR COMPANY ON MARCH 2020 (NHTSA RECALL 20V-026) THAT THE INFLATOR INSIDE THE DRIVER FRONTAL AIRBAG MODULE MAY ABSORB MOISTURE, WHICH MAY CAUSE THE DRIVER FRONTAL AIRBAG TO MALFUNCTION IN A CRASH WHERE THE AIRBAG DEPLOYS. THE LETTER STATES "THE REPLACEMENT PARTS NEEDED TO REPAIR YOUR VEHICLE, IF NECESSARY, ARE NOT AVAILABLE AND ACURA IS UNABLE TO INSP... Read more
Incident date: Oct 12, 2020
PROBLEM WITH JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH/UPDATE THE PGM-FI ORA/T SOFTWARE AND FLUSH THE ATF. ACURA SENT SERVICE BULLETIN 16-062 ON 09/28/2018 JUST FOR 8 YEARS/80,000 MILES I HAVE A 2103 ACURA MDX WITH 103,102 MILES WITH THE SAME BULLETIN ISSUE, THEY WANT ME TO PAY CLOSE TO $500.00 FOR AN ISSUE THAT THEY READY KNOW WITH OUT DOING A DIAGNOSTIC ON MY VEHICLE.
Incident date: Oct 14, 2020
AT APPROXIMATELY 10A OCT 14TH 2020 TRAVELING SOUTH BOUND ROUTE 15 IN LYCOMING COUNTY PA WEATHER CONDITIONS LIGHT RAIN 65DEG F DRIVING 2020 ACURA RDX WITH 2800 MILES ON ODOMETER. UPON APPROACH OF TRUCK TRAFFIC IN RIGHT LANE MOVED INTO LINE OF FASTER MOVING TRAFFIC IN LEFT LANE TO PASS TRUCKS WHEN THE ACURA RDX IMMEDIATELY LOST POWER AND SPEED, ALMOST CAUSED A CHAIN OF REAR END COLLISIONS AND THE VE... Read more
Incident date: Oct 14, 2020
AT APPROXIMATELY 10A OCT 14TH 2020 TRAVELING SOUTH BOUND ROUTE 15 IN LYCOMING COUNTY PA WEATHER CONDITIONS LIGHT RAIN 65DEG F DRIVING 2020 ACURA RDX WITH 2800 MILES ON ODOMETER. UPON APPROACH OF TRUCK TRAFFIC IN RIGHT LANE MOVED INTO LINE OF FASTER MOVING TRAFFIC IN LEFT LANE TO PASS TRUCKS WHEN THE ACURA RDX IMMEDIATELY LOST POWER AND SPEED, ALMOST CAUSED A CHAIN OF REAR END COLLISIONS AND THE VE... Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2017 ACURA ILX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO MISFIRE AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FLUSHED THE FUEL INJECTORS. THE CONTAC... Read more
Incident date: Oct 13, 2020
CAR IS NOT STARTING. BATTERY DRAINAGE MAY BE ISSUE.
Incident date: Oct 11, 2020
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A ... Read more
Incident date: Oct 11, 2020
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A ... Read more
Incident date: Oct 11, 2020
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A ... Read more
Incident date: Sep 5, 2020
I WAS DRIVING ON A NYC STREET, GOING OVER A SPEED BUMP AT LESS THAN THE NOTED (10 MPH) SPEED WHEN THE SPARE TIRE BROKE FROM THE HOLDER AND DROPPED INTO THE PATH OF THE FOLLOWING CAR.
Incident date: Sep 5, 2020
I WAS DRIVING ON A NYC STREET, GOING OVER A SPEED BUMP AT LESS THAN THE NOTED (10 MPH) SPEED WHEN THE SPARE TIRE BROKE FROM THE HOLDER AND DROPPED INTO THE PATH OF THE FOLLOWING CAR.
Incident date: Sep 15, 2020
THE TRANSMISSION JUST QUIT ON ME. NO POWER AT ALL.
Incident date: Sep 16, 2020
CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.
Incident date: Sep 16, 2020
CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.
Incident date: Oct 11, 2020
WHEN I BACK OUT OF SOMEWHERE AND SELECT `DRIVE' ON THE TRANSMISSION THERE IS A DELAY OF 2 SECONDS TO 5 SECONDS BEFORE IT ENGAGES IN 'DRIVE' .THAT IS A LONG TIME WHEN A PERSON IS PULLING OUT ON AN ARTERIAL. THE ACCELERATION IWHEN IN 'DRIVE' IS NOT CONSISTENT WITH A SIMILAR HESITATION. FROM THE TIME THE ACCELERATOR HAS BEEN PRESSED IT COULD BE 2 TO 5 SECONDS BEFORE IT BEGINS TO MOVE. IT HAS BEEN TE... Read more
Incident date: Oct 11, 2020
WHEN I BACK OUT OF SOMEWHERE AND SELECT `DRIVE' ON THE TRANSMISSION THERE IS A DELAY OF 2 SECONDS TO 5 SECONDS BEFORE IT ENGAGES IN 'DRIVE' .THAT IS A LONG TIME WHEN A PERSON IS PULLING OUT ON AN ARTERIAL. THE ACCELERATION IWHEN IN 'DRIVE' IS NOT CONSISTENT WITH A SIMILAR HESITATION. FROM THE TIME THE ACCELERATOR HAS BEEN PRESSED IT COULD BE 2 TO 5 SECONDS BEFORE IT BEGINS TO MOVE. IT HAS BEEN TE... Read more
Incident date: Oct 8, 2020
I BOUGHT A VEHICLE LAST YEAR AND NEVER RAN THE CARFAX BUT NOW I HAVE IT AND IT APPEARS THE MILEAGE HAS BEEN TAMPERED WITH
Incident date: Apr 30, 2014
I OWN 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. I SAW MANY 2014 ACURA RDX OWNERS REPORTED SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/ACURA/RDX/HEADLIGHTS-PROBLEMS.PHP. I WENT TO ACURA DEALER NEARBY MY HOME MULTIPLE TIMES AND THEY DON'T WANT TO HELP. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACC... Read more
Incident date: Mar 10, 2020
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL IN MARCH 2020. WHEN I CALLED THE ACURA DEALER IN CHARLOTTE THEY TOLD ME THAT THE PART WOULD BE THERE IN JULY, CALLED IN JULY THEY SAID AUGUST CALLED IN SEPTEMBER AND THEY SAID THAT THE PART IS STILL NOT THERE
Incident date: Oct 8, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Incident date: Oct 8, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Incident date: Oct 8, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V02700 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A ... Read more
Incident date: Sep 4, 2020
CAR HAS 50K MILES. STARTING SMOKING AND HAS BURNING OIL SMELL. IT HAS BEEN DIAGNOSED AS THE DIFFERENTIAL, ULTIMATELY THE TRANSMISSION. CANNOT FIND RECALL AS IT IS MORE THEN 15 YEARS. BUT THERE WAS ONE IN 2004. HOW DO I GET THAT RECALL COVERED? PLEASE HELP. I LOVE THIS CAR.
Incident date: Sep 11, 2020
PURCHASED BRAND NEW. AT 100 MILES BRAKES MAKE NOISE AND I CAN FEEL ABRASIVE RUBBING/GRINDING. AT WET CONDITIONS, NOISE SIGNIFICANTLY INCREASE AND GENERATE VIBRATIONS WHEN APPLYING BRAKES. DEALERSHIP REPLACE BOTH FRONT BRAKES AND ROTORS ONLY TO HAVE TO THE SYMPTOM RE-OCCURRENCE ABOUT 20 MILES LATER. SUBMITTED COMPLAINT TO ACURA CLIENT RELATIONS AND WAS TOLD IT IS COMMON ISSUE WITH HONDA BRAKES AN... Read more
Incident date: Sep 25, 2020
I OWN A 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. IT HAS A NEWER BATTERY AND NO ALTERNATOR ISSUES. I HAVE SEEN ONLINE THAT CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM AND THAT MY CAR IS NOT RECALLED FOR THIS ISSUE. OTHER ACURA VEHICLES HAVE BEEN RECALLED FOR THE SAME THING. I HAVE CONTACTED ACURA CLIENT... Read more
Incident date: Oct 4, 2020
UNABLE TO GET THE AIRBAG REPLACED AFTER MORE THAN 6 MONTHS OF THE RECALL NOTICE. I CONTACTED ACURA AND THEIR LOCAL DEALERS BUT WAS BEING BOUNCED AROUND WITHOUT ANY UPDATE IN TERMS OF PARTS AVAILABILITY OR TIMING FOR FIXING THE PROBLEM. THERE WAS ANOTHER HONDA AIRBAG RELATED FATALITY REPORTED TODAY. ACURA NEEDS TO TAKE THE AIRBAG RECALL SERIOUSLY AFTER 6 MONTHS HAS ELAPSED.
Incident date: Oct 5, 2020
I RECIEVED A NOTICE OF RECALL ABOUT THE AIR BAGS MORE THAN 10 MONTHS AGO AND DEALER SAYS THEY DO NOT HAVE PART YET. WHEN WILL THE PART BE IN? WE DON'T WANT TO WAIT UNTIL THEIR IS A PROBLEM.
Incident date: Aug 30, 2019
CAR BEGINS BRAKING WHILE ACCELERATING AND STARTS SLIDING WHEN BRAKING ON DRY PAVEMENT. THE OTHER MODEL FROM THIS YEAR SUCH AS THE MDX HAVE A RECALL FOR THE VSA SYSTEM HOWEVER THE TSX DOES NOT. THE MDX RECALL FROM 05 MATCHED THE SAME ISSUES THE 05 TSX HAS.
Incident date: Sep 28, 2020
WHILE DRIVING DOWN A TWO LANE 55 MPH SPEED LIMIT ROAD, I CAME UPON A CAR THAT HAD STOPPED IN MY LANE AND DIRECTION OF TRAVEL. I SLOWED DOWN, PROBABLY UNDER 30 MPH, AND DECIDED TO GO AROUND THE VEHICLE. I WAS OVER THE CENTER LINE OF THE ROAD AND FLOORED MY ACCELERATOR TO GET AROUND THE STOPPED VEHICLE AS QUICKLY AS POSSIBLE. RIGHT AFTER THIS MY CAR LOST POWER AND THE MIL LIGHT CAME ON. I CAN NOT... Read more
Incident date: Oct 2, 2020
WHAT HAPPENS IS THE BRAKE PEDAL SINKS WHILE THE VEHICLE IS IN MOTION. IT HAPPENS WHILE GOING FORWARD AND IN REVERSE. SLOW SPEEDS OR HIGHWAY SPEEDS. WHEN THIS HAPPENS I HAVE NO CONTROL OF THE VEHICLE AND CANNOT STOP. I HAVE ADDRESSED THE ISSUE ON MULTIPLE OCCASIONS TO PARAGON ACURA IN QUEENS NY AND THEY HAVE DONE NOTHING TO REMEDY THE ISSUE. THEY PROVIDED A STATEMENT TO ME IN AUGUST SAYING THAT TH... Read more
Incident date: Jun 6, 2020
TL* THE CONTACT OWNS A 2016 ACURA RLX. THE CONTACT STATED THAT AFTER LOADING GROCERIES INTO THE TRUNK OF THE VEHICLE, THE TRUNK TO WAS MANUALLY CLOSED HOWEVER, THE TRUNK UNLOCKED INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ADMITTED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. A ... Read more
Incident date: Jun 6, 2020
TL* THE CONTACT OWNS A 2016 ACURA RLX. THE CONTACT STATED THAT AFTER LOADING GROCERIES INTO THE TRUNK OF THE VEHICLE, THE TRUNK TO WAS MANUALLY CLOSED HOWEVER, THE TRUNK UNLOCKED INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ADMITTED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. A ... Read more
Incident date: Sep 30, 2020
STARTED MY CAR AFTER WORK TO ALMOST ALL MY DASH LIGHTS ON LIKE PARK, EMISSIONS CONTROL, STABILITY CONTROL, LANE DEPARTURE WITH AN EXCLAMATION MARK BESIDE IT, ELECTRIC PARKING BRAKE PROBLEM, HILL START ASSIST PROBLEM BRAKE HOLD SYSTEM PROBLEM VEHICLE STABILITY ASSIST PERTINENT AND CHECK ENGINE LIGHT ON!
Incident date: Sep 30, 2020
STARTED MY CAR AFTER WORK TO ALMOST ALL MY DASH LIGHTS ON LIKE PARK, EMISSIONS CONTROL, STABILITY CONTROL, LANE DEPARTURE WITH AN EXCLAMATION MARK BESIDE IT, ELECTRIC PARKING BRAKE PROBLEM, HILL START ASSIST PROBLEM BRAKE HOLD SYSTEM PROBLEM VEHICLE STABILITY ASSIST PERTINENT AND CHECK ENGINE LIGHT ON!
Incident date: Sep 30, 2020
STARTED MY CAR AFTER WORK TO ALMOST ALL MY DASH LIGHTS ON LIKE PARK, EMISSIONS CONTROL, STABILITY CONTROL, LANE DEPARTURE WITH AN EXCLAMATION MARK BESIDE IT, ELECTRIC PARKING BRAKE PROBLEM, HILL START ASSIST PROBLEM BRAKE HOLD SYSTEM PROBLEM VEHICLE STABILITY ASSIST PERTINENT AND CHECK ENGINE LIGHT ON!
Incident date: Sep 1, 2020
USING OIL, NO LEAKS, NO SMOKE. LESS THAN 1000 MILES PUTTING MORE OIL IN. NEED TO RECALL THESE ENGINES
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED CONTINENTAL ACURA OF NAPERVILLE LOCATED AT 2275 AURORA AVE, NAPERVILLE, IL 60540, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXC... Read more
Incident date: Sep 30, 2020
CHECK POWER STEERING SYSTEM DISPLAYED AND THE VEHICLE POWER STEERING STOPPED WORKING COMPLETELY. HAD TO MOVE STEERING WITH FORCE.
Incident date: Sep 30, 2020
I WAS ACCELERATING TO APPROXIMATELY 55MPH TO PASS A VEHICLE. AS SOON AS I COMPLETED THE PASS,THE ENGINE DECELERATED TO 20 MPH AND THE CHECK ENGINE LIGHT WAS FLASHING. FORTUNATELY FOR US WE WERE ABLE TO GET THE CAR SAFELY OFF OF THE ROAD. WE THEN SHUT THE ENGINE OFF. WAITED ABOUT 5 MINUTES RESTARTED THE ENGINE AND IT RAN FINE THE REST OF THE WAY HOME.
Incident date: Sep 28, 2020
LOW BEAM HEAD LIGHTS ARE NOT EFFECTIVE, PASSES INSPECTION BUT NOT ADEQUATE EVEN WITH UPGRADED LIGHT BULBS. PASSENGER WHILE SITTING IN PASSENGER SEAT ASKED IF LIGHTS WERE ON DURING NIGHTTIME ERRAND RUN. UNABLE TO DRIVE MUCH AT NIGHT AND IF IT IS RAINING OR FOGGY AT NIGHT THEN UNABLE TO USE. CURRENTLY EXPLORING USING LED LIGHT UPGRADE. CONCERNED LENSE MAY BE DISCOLORED AS WELL. ANOTHER RDX OWNER TOL... Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ACURA OF WESTCHESTER (2155 PALMER AVE, LARCHMONT, NY 10538, (914) 834-2222) AND ... Read more
ACURA
MDX SPORT HYBRID
(2017) - VEHICLE SPEED CONTROL:CRUISE CONTROL
Sep 29, 2020
Incident date: Sep 3, 2020
THE VEHICLE CONSISTENTLY IGNORES THE MILES-PER-HOUR SET ON THE CRUISE CONTROLS - - EXCEEDING THE MPH BY OVER 5 MILES PER HOUR OR EVEN MORE. THIS IS A SAFELY HAZARD PLUS CAN EASILY LEAD TO SPEEDING TICKETS. I HAVE NOTICED THIS HAPPENING MANY TIMES ON HIGHWAYS (NORMALLY WITH A SPEED LIMIT OF 55 - 65.
Incident date: Mar 3, 2020
FOR MY ACURA TL 2001 WE HAVE BEEN WAITING OVER 6 MONTHS FOR THE AIR BAG TO BE REPLACED. THE DEALERSHIP AND HONDA (CALLED HONDA THIS WEEK) WILL NOT EVEN PROVIDE A DATE WHEN THE REPLACEMENT AIR BAGS WILL BE AVAILABLE. VERY POOR AS THIS IS A KNOWN SAFETY HAZARD AND WE DON'T FEEL SAFE DRIVING THIS VEHICLE!
Incident date: Sep 28, 2020
MY SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN THE HIGHWAY, DROPPING SHARDS OF BROKEN GLASS ALL OVER ME
Incident date: May 21, 2020
I HAVE A 06 ACURA TL AND FOR THE LAST FEW MONTHS I HAVE HEARD A VERY WINDING UP AND DOWN NOISE UNDER THE HOOD, WHEN I AM TURNING ONE WAY OR THE OTHER IT GETS LOUDER . I NOTICED A RECALL ON MY VEHICLE BUT ACURA TELLS ME NO ! I TOOK IT TO A SHOPS AND THEY INFORMED ME THAT IT'S MY POWER STEERING HOSE LEAKING/ COULD BE BAD .. I HAVE HAD THIS CAR FOR 5 YEARS AND I TAKE GOOD CARE OF MY CAR , BUT LATELY... Read more
Incident date: Sep 15, 2020
I WAS DRIVING ON A CITY STREET WHEN I WAS COMING TO GET READY TO STOP I STARTED TO BREAK, AT THAT TIME MY BRAKE SYSTEM FELT LIKE I WAS SLIPPING ON BLACK ICE YOU COULD SAY . BUT THE ROAD WAS DRY ! MY VEHICLE WOULDN'T STOP NORMAL I SOMEHOW BY THE GRACE OF GOD GOT IT PULLED TO THE SIDE OF THE STREET ! MY ABS AND VSA AND THE TRIANGLE WITH ( ! ) WITCH IS ORANGE ALSO ALL CAME ON . I SHUT MY CAR OFF ! AN... Read more