Showing 16,985 complaints for ACURA
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2006 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE MECHANIC BECAME AWARE OF A FLUID LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS RETURNED TO THE CONTACT AND WHILE DRIVING, THE STEERING WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE RESERVOIR WAS REFILLED. THE VEHICLE WAS
... TAKEN TO ANOTHER INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE POWER STEERING HOSES NEEDED TO BE REPLACED. MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, 843-766-1299, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.Read more
Incident date: Jun 18, 2020
I RECEIVED NOTIFICATION FROM ACURA IN MARCH 2020 ABOUT A POTENTIAL MALFUNCTION OF MY AIRBAG IN THE EVENT OF DEPLOYMENT. IT IS APPROACHING JULY AND NO FOLLOW UP MESSAGE ON A REPAIR HAS BEEN PROVIDED. I CURRENTLY DRIVE THE CAR FOR WORK SO IF THIS ISSUE ISN'T RESOLVED SOON IT PRESENTS A BIG HAZARD TO MYSELF AND OTHERS. *TR
Incident date: May 27, 2020
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT UPON APPROACHING 40 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO METRO HONDA (540 NJ-440, JERSEY CITY, NJ 07305) FOR A WHEEL ALIGNMENT HOWEVER, THE FAILURE PERSISTED AFTER THE WHEEL ALIGNMENT WAS PERFORMED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WA
... S NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.Read more
Incident date: Jun 7, 2020
I WENT TO GO AT A STOP LIGHT I GOT TO ABOUT 15 MPH AND MY CAR JUS LOST ALL POWER AND DIDN'T RESTART. WHEN I TRIED TO TURN THE KEY ON AND OFF AGAIN NO POWER AS WELL AS EVERYTIME I PUT THE KEY IN THE IGNITION IT MAKES THIS WEIRD BUZZING NOISE WHEN I TRY TO TURN IT OVER. *TR
Incident date: Jun 7, 2020
I WENT TO GO AT A STOP LIGHT I GOT TO ABOUT 15 MPH AND MY CAR JUS LOST ALL POWER AND DIDN'T RESTART. WHEN I TRIED TO TURN THE KEY ON AND OFF AGAIN NO POWER AS WELL AS EVERYTIME I PUT THE KEY IN THE IGNITION IT MAKES THIS WEIRD BUZZING NOISE WHEN I TRY TO TURN IT OVER. *TR
Incident date: Jun 7, 2020
I WENT TO GO AT A STOP LIGHT I GOT TO ABOUT 15 MPH AND MY CAR JUS LOST ALL POWER AND DIDN'T RESTART. WHEN I TRIED TO TURN THE KEY ON AND OFF AGAIN NO POWER AS WELL AS EVERYTIME I PUT THE KEY IN THE IGNITION IT MAKES THIS WEIRD BUZZING NOISE WHEN I TRY TO TURN IT OVER. *TR
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACURA OF COLUMBUS (4340 DUBLIN GRANDVILLE RD, DUBLIN, OH 43017), WAS CONTACTED AND IT WAS CONFIR
... MED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PHIL SMITH ACURA (940 N FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 785-7100) WAS CONTACTED AND IT WAS C
... ONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jun 1, 2014
THE BLUETOOTH MODULE CONTINUOUSLY RUNS EVEN WHEN THE VEHICLE IS OFF/NON-OPERATIONAL. IT'S LED TO ME HAVING TO REPLACE THE BATTERY 5X IN THE 8 YEARS OF OWNERSHIP. I DON'T HAVE ANY EXTERNAL ELECTRONIC DEVICES OR CHARGERS PLUGGED IN TO WHERE IT CAN CAUSE THE BATTERY TO DRAIN, NOR DO I LEAVE THE HEADLIGHTS OR CABIN LIGHTS ON. ACURA DEALERSHIPS CLAIM THERE IS NO ISSUE, HOWEVER THERE ARE MANY COMPLAINTS
... ABOUT IT BY ACURA CUSTOMERS ONLINE. *TRRead more
Incident date: Nov 11, 2019
TL* THE CONTACT OWNS A 2017 ACURA TLX. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO FIRST ACURA SALES (16 HIGHLAND AVE, SEEKONK, MA 02771) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED TH
... AT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO SPEEDCRAFT ACURA (883 QUAKER LN, WEST WARWICK, RI 02893, (401)304-3100) HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.Read more
Incident date: Dec 31, 2019
MY POWER STEERING HOSES HAVE BEEN LEAKING AND NOW THERE'S FLUID DOWN UNDER THE MOTOR AND UNDER THE CAR.. THE CAR WILL NOT HOLD POWER STEERING FLUID BUT FOR ONE DAY AND MY CAR IS NOW BECOME UNDRIVABLE. I SEE THERE WAS A RECALL BUT I DID NOT RECEIVE THE RECALL NOTICE AND STARTED LOOKING ONLINE AND SAW THAT ACTUALLY I HAVE EXPERIENCED THE SAME PROBLEM BUT NOW IT'S GOTTEN TO THE POINT WHERE IT'S WORSE
... THAN JUST THE HOSES. I'VE TRIED TO GET IT FIXED AND THEY SAY NO YOU'RE NOT INCLUDED IN THE RECALL I HAVE ALL THE PROBLEMS THAT WERE STATED AND NOW IT'S BECOME EXACERBATED. I NEED HELP IMMEDIATELY. *TRRead more
Incident date: Dec 31, 2019
MY POWER STEERING HOSES HAVE BEEN LEAKING AND NOW THERE'S FLUID DOWN UNDER THE MOTOR AND UNDER THE CAR.. THE CAR WILL NOT HOLD POWER STEERING FLUID BUT FOR ONE DAY AND MY CAR IS NOW BECOME UNDRIVABLE. I SEE THERE WAS A RECALL BUT I DID NOT RECEIVE THE RECALL NOTICE AND STARTED LOOKING ONLINE AND SAW THAT ACTUALLY I HAVE EXPERIENCED THE SAME PROBLEM BUT NOW IT'S GOTTEN TO THE POINT WHERE IT'S WORSE
... THAN JUST THE HOSES. I'VE TRIED TO GET IT FIXED AND THEY SAY NO YOU'RE NOT INCLUDED IN THE RECALL I HAVE ALL THE PROBLEMS THAT WERE STATED AND NOW IT'S BECOME EXACERBATED. I NEED HELP IMMEDIATELY. *TRRead more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GOLD COAST ACURA (3195 PERKIN AVE, VENTURA, CA 93003; (805) 642-3600) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT
... OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jun 3, 2019
WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR
Incident date: Jun 8, 2020
ON MONDAY, JUNE 8, 2020 I WAS DRIVING MY 2013 ACURA RDX AND EXPERIENCED AN ISSUE WITH THE POWER TRAIN. I CAME TO A RED LIGHT ON A TOWN STREET IN MIDDLEBURY, VT AND LET THE CAR NATURALLY DECELERATE. AS I APPROACHED THE CAR AHEAD OF ME, MY RDX VERY SUDDENLY SURGED FORWARD AND ACCELERATED. IT ACCELERATED VERY NOTICEABLY. FORTUNATELY, I BRAKED AND SWERVED IN TIME SO AS TO NOT REAR-END THE VEHICLE A
... HEAD OF ME. THIS IS THE 3RD TIME THAT MY CAR HAS DONE THIS. HOWEVER, THIS IS THE FIRST TIME THAT I WAS NEARLY IN AND JUST AVOIDED A COLLISION. I LOVE MY CAR. HOWEVER, I AM FRIGHTENED THAT I MAY INJURE MYSELF, A PASSENGER OR EVEN WORSE, ANOTHER DRIVER OR PEDESTRIAN. ALITTLE VEHICLE HISTORY ... I BOUGHT THE CAR FROM AN ACURA DEALER IN SOUTH BURLINGTON, VT ONLY 4 MONTHS AGO IN FEBRUARY 2020. THE VEHICLE HAD 65 THOUSAND MILES ON IT AT THE TIME OF PURCHASE. IN THE NEARLY 4 MONTHS THAT I HAVE HAD THE VEHICLE, I HAVE PUT 3 THOUSAND MILES ON THE RDX. PRESENTLY, THE ACURA HAS 68 THOUSAND MILES ON IT. I CALLED THE DEALERSHIP'S SERVICE MANAGER [XXX]. [XXX] INDICATED THAT THE TRANSMISSION FLUID -- OR AT LEAST 3 OR 4 QUARTS OF THE 8 TO 10 QUARTS IN THE TRANSMISSION -- SHOULD BE CHANGED. I SCHEDULED THE EARLIEST APPOINTMENT FOR TOMORROW, THURSDAY, JUNE 11, 2020. I AM 59 YEARS OLD AND HAVE OWNED A TOTAL OF 9 VEHICLES DURING MY LIFETIME. I HAVE NEVER, EVER EXPERIENCED A CAR SURGING FORWARD AND ACCELERATING ON ITS OWN. I DO NOT KNOW WHETHER OR NOT THIS IS NORMAL OR ACCEPTABLE, BUT I AM HOPEFUL THAT [XXX] PROPOSED SOLUTION OF REPLACING TRANSMISSION FLUID WILL SOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jun 9, 2020
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWAR
... E OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JSRead more
Incident date: Jan 20, 2020
TL* THE CONTACT OWNS A 1998 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE CO
... NTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED AND HESITATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT ABOVE THIRD GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDE
... NT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE SPEED SENSOR. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000.Read more
Incident date: Jun 5, 2020
IN MAY 2015, I PURCHASED A 2014 ACURA RLX AND WITHIN THE FIRST YEAR, I STARTED HAVING PROBLEMS WITH THE STEERING. THE CAR WILL AUTOMATICALLY START STEERING ALL OVER THE ROAD, MAKING THE CAR UNSAFE TO DRIVE AND SEVERAL SENSOR LIGHTS, POWER STEERING SYSTEM (EPS), HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST (VSA), LANE DEPARTURE WARNING, FORWARD COLLISION WARNING, ETC.. WILL COME ON THE DASH
... BOARD. ONCE THE SENSOR LIGHTS COMES ON THE DASHBOARD, THE CAR BECOME UNSAFE TO DRIVE AND STEER. I NOTICE THESE SENSORS WILL COME ON WHILE DRIVING STRAIGHT AND/OR MAKING TURNS. SINCE 2015, THIS PROBLEM WILL PERIODICALLY OCCUR UNTIL I TAKEN THE CAR TO THE DEALER IN THE SUMMER OF 2016, APPLE ACURA, YORK PENNSYLVANIA. THIS 2016, DIDN'T HAVE ANY MORE ISSUES UNTIL OCTOBER 2019 AND STILL HAVING THIS ISSUE AS TODAY, JUNE 2020. *TRRead more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLMAN ACURA LOCATED AT 18002 I-45 NORTH 77090, (281) 821-1100) WAS CONTACTED AND IT WAS CONFIRME
... D THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jun 7, 2020
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .
Incident date: Jun 7, 2020
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .
Incident date: Jun 7, 2020
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .
Incident date: Dec 16, 2019
METAL PIECES WITHIN THE TRANSMISSION FLUID.REGULAR MAINTENANCE DONE WITH ACURA OF WAPPINGER FALLS, NY 12590. SPENT $5190.04 FOR REPLACING TRANSMISSION AND TORQUE CONVERTOR WITH REMANUFACTURED UNIT. FEW YEARS BEFORE HAD ENGINE OIL CONSUMPTION ISSUES JUST AT 55,000 AND WAS TOLD THAT INTERNAL GASKET OIL CONSUMPTION WAS NOT PART OF THE ENGINE PROBLEM. *TR
Incident date: Jun 5, 2020
TRANSMISSION DOES NOT DOWN SHIFT APPROPRIATELY WHEN SLOWING OR TRAVELING A LOW SPEED AND THE NEED FOR FAST ACCELERATION IS NEEDED. THERE IS ABOUT A 3 SECOND DELAY BEFORE ANY THROTTLE RESPONSE OR ACCELERATION. CAR IS STUCK IN 5 OR 6 GEAR AND GOING 10-15 MILES PER HOUR AND NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. HIGHLY DANGEROUS DELAY IN ACCELERATION RESPONSE LIKE WHEN CROSS TRA
... FFIC. THIS WILL GET PEOPLE KILLED. DEALER SAYS IS WORKING AS DESIGNED. BUT IT A VERY DANGEROUS DESIGN FLAW THEN. I CAN SLOW FROM 40 MPH TO 10 MPH AND THEN APPLY FULL ACCELERATION AND THERE IS NO RESPONSE FROM THE VEHICLE FOR 3 SECOND. VERY REPEATABLE. NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. *TRRead more
Incident date: Jan 27, 2020
AS OF TODAY, ACURA STILL DOES NOT HAVE THE PARTS TO FIX THE DEFECTIVE PARTS SPECIFIED IN THIS RECALL. THE RECALL OFFICE OF THE MANUFACTURER HAS DECLINED TO PROVIDE A LOANER VEHICLE OR REIMBURSEMENT DURING THE TIME WHEN THE CAR IS INOPERABLE. DUE TO THIS RECALL, I HAVE BEEN DENIED TO USE OF THIS VEHICLE WITHOUT ANY REALISTIC ESTIMATED TIME. ACURA PROJECTS UP TO ONE YEAR BEFORE A REPAIR COULD BE C
... ONFIRMED. ACURA SHOULD BUY THESE VEHICLES BACK IF IT IS UNWILLING OR UNABLE TO REPAIR THESE VEHICLES. *TRRead more
Incident date: May 8, 2020
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR EMISSIONS TESTING, HE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE
... OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JBRead more
Incident date: Apr 22, 2017
MY VEHICLE'S DASHBOARD GLOVE BOX IS DEFECTIVE. I BELIEVE THIS HAPPENS TO MANY VEHICLES WHICH NO ONE BOTHERS TO REPORT. MY GLOVE BOX, WHEN IT'S HOT OR THE SUN IS OUT, THE EXTERNAL LEATHER OR MATERIAL THAT IT IS MADE OF, SOFTENS AND DETERIORATED LIKE IT'S MELTED PLASTIC. ANY CONTACT THE LEATHER HAS WITH ANYTHING, THE LEATHER IS DAMAGED EASILY AND INDENTED VERY BADLY WHERE IT'S UNABLE TO REPAIR BE
... SIDES TAKING IT TO A PROFESSIONAL. I'VE NOTICED MANY OTHER VEHICLES WITH THIS ISSUE, AND IT SEEMS TO BE A DEFECT I. THE VEHICLE WHICH IS OVERLOOKED TO BE RECALLED. I'VE HAD MY SUNSHADE JUST TEMPORARILY LEFT TO LAY AGAINST THE GLOVE BOX IN THE SUN FOR ONLY A FEW MINUTES, AND THE LEATHER ON THE GLOVE BOX WAS INDENTED AND TORN FROM THE LIGHTWEIGHT SUNSHADE. *TRRead more
Incident date: Feb 12, 2020
AT THE TIME OF THIS TEXT, THE CAR IS AT AN ACURA SERVICE CENTER. THE INTERIOR HAS BECOME SOAKED WITH WATER AFFECTING THE BATTERY & POSSIBLY OTHER COMPONENTS. THE CONTINUOUS PROBLEM, CREATING A DAMP & VERY WET INTERIOR, HAS CAUSED MOLD TO FORM EVERYWHERE INSIDE THE CAR, I AM A SEVERE ASTHMATIC & THIS HAS BEEN EXTREMELY DETRIMENTAL TO MY HEALTH. I WILL BE PROVIDING DOCUMENTATION AS SOON AS I RECEIVE
... IT. *TRRead more
Incident date: Feb 12, 2020
AT THE TIME OF THIS TEXT, THE CAR IS AT AN ACURA SERVICE CENTER. THE INTERIOR HAS BECOME SOAKED WITH WATER AFFECTING THE BATTERY & POSSIBLY OTHER COMPONENTS. THE CONTINUOUS PROBLEM, CREATING A DAMP & VERY WET INTERIOR, HAS CAUSED MOLD TO FORM EVERYWHERE INSIDE THE CAR, I AM A SEVERE ASTHMATIC & THIS HAS BEEN EXTREMELY DETRIMENTAL TO MY HEALTH. I WILL BE PROVIDING DOCUMENTATION AS SOON AS I RECEIVE
... IT. *TRRead more
Incident date: Feb 12, 2020
AT THE TIME OF THIS TEXT, THE CAR IS AT AN ACURA SERVICE CENTER. THE INTERIOR HAS BECOME SOAKED WITH WATER AFFECTING THE BATTERY & POSSIBLY OTHER COMPONENTS. THE CONTINUOUS PROBLEM, CREATING A DAMP & VERY WET INTERIOR, HAS CAUSED MOLD TO FORM EVERYWHERE INSIDE THE CAR, I AM A SEVERE ASTHMATIC & THIS HAS BEEN EXTREMELY DETRIMENTAL TO MY HEALTH. I WILL BE PROVIDING DOCUMENTATION AS SOON AS I RECEIVE
... IT. *TRRead more
Incident date: May 22, 2020
MY 2020 ACURA RDX HAS NOW GONE INTO "LIMP MODE" 4 TIMES SINCE I HAVE PURCHASED THIS CAR. TWICE, I ALMOST WAS INVOLVED IN A ACCIDENT DUE TO THIS SUDDENLY LOSE OF ACCELERATION. IN "LIMP MODE" THE VEHICLE WILL NOT SHIFT GEARS AND YOU ARE FORCED TO TRY TO SLOW DOWN AND MOVE OVER TO A SAFE PLACE. YOU MUST THEN TURN OFF THE VEHICLE ~ WHICH SO FAR HAS RESET WHATEVER ISSUE HAPPENS AND THEN YOU ARE ABLE TO
... DRIVE NORMALLY AGAIN. MY VEHICLE ONLY HAS 15,000 MILES ON IT. IN ALL INSTANCES I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60 - 65 MILES PER HOUR, WITH WET ROAD CONDITIONS AND WAS ATTEMPTING TO PASS A SLOWER MOVING VEHICLE. WHEN PRESSING DOWN TO ACCELERATE, THE VEHICLE TRIES TO DOWNSHIFT, BUT IT PAUSES AND THE ENGINE LIGHT COMES ON ~ (LIMP MODE). I LOOSE ANY ACCELERATION AND AM FORCED TO TRY TO SAFELY MOVE OVER TOWARD THE EMERGENCY LANE TO TURN OFF THE VEHICLE TO GET IT TO RESET. SO FAR, THIS HAS AT LEAST ALLOWED ME TO CONTINUE ON MY TRAVELS. BUT THIS IS VERY ALARMING AND DANGEROUS, ESPECIALLY IF YOUR ON A TWO LANE ROAD TRYING TO PASS A SLOWER VEHICLE. *TRRead more
Incident date: May 4, 2020
I HAD DRIVEN ABOUT 10-15MINS FROM MY HOME, MY 4YR OLD SON IN THE BACKSEAT. WE WERE GOING TO WALMART TO RETRIEVE A FEW ITEMS. AS I'M APPROACHING THE STORE I TURN FROM A MAIN STREET INTO THE STORES PARKING LOT. AS I SEE A PARKING SPOT AND GO TO MAKE A LEFT TURN LIGHTS FLASH ON MY DASH AND MY STEERING WHEEL WOULD NOT MOVE. TRYING TO THEN AVOID CARS WHILE UNABLE TO MANEUVER THE WHEEL I DROVE STRAIGHT
... TO THE VERY BACK OF THE STORE INTO A PARKING SPOT. CALLED MY INSURANCE COMPANY TO GET A TOW. IF I HAPPENED TO BE ON THE HIGHWAY I WOULD HAVE CAUSED A HORRIBLE ACCIDENT. VERY SCARY EXPERIENCE. APPARENTLY HONDA HAS EXTENDED THE WARRANTY ON THE EPS SYSTEM BUT BECAUSE I HAVE A SALVAGE TITLE VEHICLE MY WARRANTIES HAVE BEEN TERMINATED. BECAUSE THIS IS A HUGE SAFETY HAZARD IT SHOULD BE A RECALL!!! *TRRead more
Incident date: May 12, 2020
SOY BASED WIRING PLACED IN VEHICLE BY ACURA MANUFACTURE CAUSES AN ATTRACTION TO RODENTS, SQUIRRELS, MICE TO EAT THE WIRES. THE RODENTS ARE ATTRACTED TO THE TASTE OF THE MATERIAL. SINCE JANUARY OF THIS YEAR 2020 I HAVE SUSTAINED DAMAGE THREE TIMES TO MY 2015 ACURA TLX WHICH COST THOUSANDS OF DOLLARS TO REPAIR. THIS SOY BASED MATERIAL IS BEING PLACED IN THE NEWER MODELS TO SAVE ON COST FOR THE MANUF
... ACTURER, BUT LEAVE COSTUMERS, LIKE MYSELF, AT A DEFICIT OF MONEY AND TIME FOR REPAIRS. IT IS ALSO UNSAFE, BECAUSE ONE NEVER KNOWS WHEN THE CAR WILL STOP RUNNING OR IF IT WILL EVEN START. I HAVE BEEN EFFECTED BY THIS IN JANUARY OF 2020, MARCH 2020 AND AGAIN IN MAY 2020. I ALSO OWN A 2015 HONDA ACCORD AND MY HUSBAND A 2009 TOYOTA THAT ARE PARKED IN THE SAME AREA AND NO SUCH DAMAGE HAS OCCURRED TO THESE OLDER MODEL CARS. THE CORPORATE OFFICE IS AWARE OF THE SOY BASED MATERIAL, BUT REFUSES TO TAKE RESPONSIBILITY. IF THIS SOY BASED MATERIAL WAS NOT PUT IN THE CARS TO BEGIN WITH THEN RODENTS WOULD NOT BE ATTRACTED. MY OLDER CARS STAND AS A TESTAMENT AS WELL AS MY NEIGHBORS CARS THAT ARE NOT AFFECTED. THERE ARE OTHER NEWER MAKES OF VEHICLES THAT ARE NOTED IN RESEARCH THAT ARE BEING EATEN BY RODENTS DUE TO SOY. THIS HAS CAUSED ME TIME AND MONEY AND WAS NEVER DISCLOSE TO ME UPON PURCHASE. I AM VERY DISAPPOINTED AND CONSIDER THIS A DANGER TO MYSELF BECAUSE I DON'T KNOW IF OR WHEN THE CAR WOULD STOP WHILE I'M DRIVING. I FOUND OUT ALL THREE TIMES UPON ATTEMPTING TO START MY CAR IN THE MORNING WHILE ON MY WAY TO WORK. I GOT MESSAGES THAT TOLD ME TO "PARK THE CAR, CHECK ENGINE, CHECK TRANSMISSION"... I CONSIDER THIS A MANUFACTURERS DEFECT AND WHILE I MAKE CAR PAYMENTS I HAVE BEEN UNABLE TO DRIVE MY VEHICLE. MY CAR IS A 2015 ACURA TLX THAT I JUST PURCHASED IN JANUARY OF 2019 CERTIFIED PREOWNED. THIS SOY BASED MATERIAL IS TASTY TO RODENT AND IS CAUSING THEM TO EAT AT MY WIRES. *TRRead more
Incident date: May 12, 2020
SOY BASED WIRING PLACED IN VEHICLE BY ACURA MANUFACTURE CAUSES AN ATTRACTION TO RODENTS, SQUIRRELS, MICE TO EAT THE WIRES. THE RODENTS ARE ATTRACTED TO THE TASTE OF THE MATERIAL. SINCE JANUARY OF THIS YEAR 2020 I HAVE SUSTAINED DAMAGE THREE TIMES TO MY 2015 ACURA TLX WHICH COST THOUSANDS OF DOLLARS TO REPAIR. THIS SOY BASED MATERIAL IS BEING PLACED IN THE NEWER MODELS TO SAVE ON COST FOR THE MANUF
... ACTURER, BUT LEAVE COSTUMERS, LIKE MYSELF, AT A DEFICIT OF MONEY AND TIME FOR REPAIRS. IT IS ALSO UNSAFE, BECAUSE ONE NEVER KNOWS WHEN THE CAR WILL STOP RUNNING OR IF IT WILL EVEN START. I HAVE BEEN EFFECTED BY THIS IN JANUARY OF 2020, MARCH 2020 AND AGAIN IN MAY 2020. I ALSO OWN A 2015 HONDA ACCORD AND MY HUSBAND A 2009 TOYOTA THAT ARE PARKED IN THE SAME AREA AND NO SUCH DAMAGE HAS OCCURRED TO THESE OLDER MODEL CARS. THE CORPORATE OFFICE IS AWARE OF THE SOY BASED MATERIAL, BUT REFUSES TO TAKE RESPONSIBILITY. IF THIS SOY BASED MATERIAL WAS NOT PUT IN THE CARS TO BEGIN WITH THEN RODENTS WOULD NOT BE ATTRACTED. MY OLDER CARS STAND AS A TESTAMENT AS WELL AS MY NEIGHBORS CARS THAT ARE NOT AFFECTED. THERE ARE OTHER NEWER MAKES OF VEHICLES THAT ARE NOTED IN RESEARCH THAT ARE BEING EATEN BY RODENTS DUE TO SOY. THIS HAS CAUSED ME TIME AND MONEY AND WAS NEVER DISCLOSE TO ME UPON PURCHASE. I AM VERY DISAPPOINTED AND CONSIDER THIS A DANGER TO MYSELF BECAUSE I DON'T KNOW IF OR WHEN THE CAR WOULD STOP WHILE I'M DRIVING. I FOUND OUT ALL THREE TIMES UPON ATTEMPTING TO START MY CAR IN THE MORNING WHILE ON MY WAY TO WORK. I GOT MESSAGES THAT TOLD ME TO "PARK THE CAR, CHECK ENGINE, CHECK TRANSMISSION"... I CONSIDER THIS A MANUFACTURERS DEFECT AND WHILE I MAKE CAR PAYMENTS I HAVE BEEN UNABLE TO DRIVE MY VEHICLE. MY CAR IS A 2015 ACURA TLX THAT I JUST PURCHASED IN JANUARY OF 2019 CERTIFIED PREOWNED. THIS SOY BASED MATERIAL IS TASTY TO RODENT AND IS CAUSING THEM TO EAT AT MY WIRES. *TRRead more
Incident date: May 4, 2020
RDX FWD WITH 1300 MILES. NOTICED CLICKING AND GROUNDING METAL NOISE WHILE APPLYING BRAKES. AFTER RESEARCHING INFORMATION PROVIDED ON LINE THIS IS ONGOING PROBLEM WITH RDX'S THAT ACURA IS ALLEGEDLY WORKING ON THE PROBLEM . I AM AFRAID THIS IS SERIOUS BRAKES SAFETY ISSUE . IT'S A ON GOING PROBLEM WHEN DRIVING AND APPLYING BRAKES.
Incident date: May 29, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT
... THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNED HOWEVER, THE FRONT WHEELS FAILED TO RESPOND. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING AND STABILITY TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO NORRIS ACURA LOCATED AT 8559 BALTIMORE N
... ATIONAL PIKE, ELLICOTT CITY, MD 21043 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.Read more
Incident date: May 29, 2020
"CHECK AIRBAG SYSTEM" LIGHT CAME ON. NO ACCIDENTS, NOTHING THAT SHOULD HAVE CAUSED THE LIGHT TO COME ON. IT WAS STATIONARY WHEN IT CAME ON, PARKED IN DRIVEWAY. *TR
Incident date: May 23, 2020
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Incident date: May 23, 2020
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Incident date: May 23, 2020
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Incident date: May 28, 2020
DRIVING DOWN THE INTERSTATE AT 70 MPH AND THE EPS WARNING LIGHT COMES ON AND THE VEHICLE BECOMES VERY DIFFICULT TO STEER AND CONTROL. NO WARNING, JUST A FAILURE. *TR
Incident date: May 28, 2020
DRIVING DOWN THE INTERSTATE AT 70 MPH AND THE EPS WARNING LIGHT COMES ON AND THE VEHICLE BECOMES VERY DIFFICULT TO STEER AND CONTROL. NO WARNING, JUST A FAILURE. *TR
Incident date: Feb 4, 2020
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Incident date: Feb 4, 2020
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Incident date: Feb 4, 2020
RECALL NOT FIXED IN TIMELY MANNER AT ALL NOW CAR ISN'T WORKING BRAKES STICKING JUST NOT SAFE AT ALL CAN'T DRIVE. *TR
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY ACURA (3701 NICHOLASVILLE RD, LEXINGTON, KY 40503) WAS CONTACTED AND CONFIRMED THAT THE PART WA
... S NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. PIKES PEAK ACURA (655 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR
... THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: May 24, 2020
2005 ACURA TL- PARKED WINTERS, GARAGED, BABIED AND ALL SERVICE COMPLETED AT THE ACURA DEALERSHIPS. CAR HAS 141,000 ON IT AND WAS NEAR 50,000 WHEN PURCHASED (ASPEC PACKAGE ETC). CAR HAS DEVELOPED CRACKS IN THE DASHBOARD FROM THE WINDSHIELD TO THE INSTRUMENT PANEL, ACROSS THE CENTER SPEAKER AND NOW DIRECTLY ON THE INDENTATION WHERE THE AIRBAG IS LOCATED ON THE PASSENGER SIDE. REACHED OUT TO AC
... URA FOR ASSISTANCE ((ATTACHED)) AND THEY SAID THE CAR IS TOO OLD AND OUTSIDE WARRANTY TO HELP ME. IRREGARDLESS OF THE FACT I HAVE ALWAYS TAKEN IT TO ACURA AND ONE LOOK AT THE CARS EXTERIOR AND INTERIOR *PAINT AND LEATHER INTERIOR* SHOWS THAT THIS CAR HAS BEEN SPOILED. THE DASHBOARD IS A KNOWN ISSUE FOR THIS GENERATION AND EVEN MADE THE NEWS FROM COMPLAINTS. I AM NOW CONCERNED THAT THE AIRBAG WILL NOT WORK PROPERLY OR CAUSE HARM DUE TO THE STRUCTURAL INTEGRITY OF THE DASHBOARD BEING ALTERED DUE TO SHODDY CRAFTSMANSHIP THAT IS NOT BEING BACKED UP BY ACURA. I HAVE ALSO RAISED CONCERN THAT THE HEADLIGHT ASSEMBLY ARE BOTH CRACKING AND DISCOLORED. I HAVE HAD THEM PROFESSIONALLY *REFURBISHED* BUT THE DEALERSHIP SAID THAT THEY NEED TO BE REPLACED AS THEY TOO ARE A SAFETY ISSUE NOT ALLOWING PROPER LIGHT TO BE ILLUMINATED ON THE HIGHWAY DUE TO MANUFACTURE DEFECT- AGAIN -- CAR PARKED WINTERS, JUST LOOK AT THE PAINT AND QUALITY OF THE CAR THAT IS 15 YEARS OLD.*DT*JB *TRRead more