Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Dec 24, 2020
WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER G... Read more
Incident date: Jun 6, 2016
WHILE DRIVING APPROXIMATELY 40 MPH I TRAVELED OVER A 50 TOOT, 2 LANE BRIDGE THE FCW AND BRAKE WARNING ENGAGED. THERE WAS NO OTHER CARS IN FRONT OF ME. THIS OCCURS EACH TIME I TRAVEL OVER THIS BRIDGE (APPROXIMATELY 20 TIMES). IT HAS ALSO HAPPENED WHEN TRAVELLING OVER SIMILAR BRIDGES. THE FIRST TIME WAS JUNE 2016. MOST RECENTLY, NOVEMBER 2020.
Incident date: Dec 24, 2020
WARNING LIGHT TO "CHECK POWER STEERING "UNEXPECTEDLY APPEARS. LOSS OF TURNING POWER SUDDENLY OCCURS. NO PRIOR WARNINGS EXHIBITED. DANGEROUS SITUATION COULD LEAD TO FATAL RESULTS.
Incident date: Dec 24, 2020
GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY
Incident date: Dec 30, 2019
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE LO-BEAM HEADLIGHTS WERE VERY DIM, CAUSING A VISIBILITY HAZARD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE DRIVING IN INCLEMENT WEATHER. THE CONTACT REPLACED THE BULBS TWICE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FOUNTAIN ACURA (8785 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (8... Read more
Incident date: Dec 22, 2020
WHILE DRIVING IN A MAIN ROAD, SMOKE STARTED TO FILL THE INSIDE OF THE CAR. PULLED OVER IMMEDIATELY, OPENED THE HOOD, THERE WAS FIRE THAT WAS RAPIDLY EXPANDING. CALL 911, BY THE TIME THEY ARRIVED (ABOUT 4 TO 5 MINS), THE FIRE CONSUMED THE ENTIRE CAR.
Fire
Incident date: Dec 22, 2020
WHILE DRIVING IN A MAIN ROAD, SMOKE STARTED TO FILL THE INSIDE OF THE CAR. PULLED OVER IMMEDIATELY, OPENED THE HOOD, THERE WAS FIRE THAT WAS RAPIDLY EXPANDING. CALL 911, BY THE TIME THEY ARRIVED (ABOUT 4 TO 5 MINS), THE FIRE CONSUMED THE ENTIRE CAR.
Fire
Incident date: Jan 13, 2020
THE VEHICLE KEEPS SHUDDERING AND LOSING POWER AND GEARS NOT CHARGING IN RIGHT
Incident date: Jan 13, 2020
THE VEHICLE KEEPS SHUDDERING AND LOSING POWER AND GEARS NOT CHARGING IN RIGHT
Incident date: Jan 13, 2020
THE VEHICLE KEEPS SHUDDERING AND LOSING POWER AND GEARS NOT CHARGING IN RIGHT
Incident date: Jun 19, 2020
AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING D... Read more
Incident date: Jun 19, 2020
AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING D... Read more
Incident date: Oct 17, 2020
BOTH HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE AT NIGHT. I WAS PULLED OVER BY A STATE TROOPER FOR NOT HAVING MY LIGHTS ON WHEN THEY WERE ACTUALLY ON. ACURA HAS A RECALL FOR THIS ISSUE ON THE 2014 ILX. THE 2013 RDX SHOULD ALSO BE INCLUDED IN THIS RECALL.
Incident date: Oct 1, 2020
MY WIFE AND I PURCHASED OUR RDX IN 2014 AND HAVE ENJOYED ALL ASPECTS OF THE CAR EXCEPT FOR THE HEADLIGHTS. EVER SINCE WE HAVE OWNED THE CAR THE HEADLIGHTS HAVE BEEN DIM. MY WIFE HAS NOT DRIVEN THE CAR VERY MUCH AT NIGHT IN THE LAST COUPLE OF YEARS BUT RECENTLY WE HAVE HAD TO DRIVE IT AT NIGHT AND THE HEADLIGHTS HAVE GOTTEN MUCH WORSE. WE JUST TOOK IT IN FOR A QUOTE AND WE NEED TO REPLACE THEM A... Read more
Incident date: Dec 1, 2020
THE LOW BEAM HEADLIGHTS ON THIS CAR ARE DANGEROUSLY DIM. I REPLACED THE HALOGEN BULBS TWICE AND EVEN DID A THIRD REPLACEMENT USING LED BULBS. NOTHING HELPS. I SEE MANY, MANY SIMILAR COMPLAINTS HERE. THIS WILL CAUSE AN ACCIDENT IF SOMETHING ISN'T DONE. IT'S CLEARLY A PROBLEM WITH THE VEHICLE. ACURA HAS ALREADY RECALLED SIMILAR MODELS. THE NEED TO DO A RECALL ON THE 2015 RDX TOO!
Incident date: Dec 4, 2020
ON 12/4/2020 DURING THE LAST SERVICE ON MY 2015 ACURA RDX, THE MECHANIC NOTICED BADLY RUSTED FRONT DRIVE AXLE SHAFTS AND WARNED ME OF THE POSSIBILITY OF THEIR BREAKING ON THE ROAD. I JUST NOTICED THAT HONDA IS IN THE PROCESS OF ISSUING A RECALL FOR THE EXACT SAME PROBLEM. HOWEVER, 2015 RDX IS NOT A PART OF THAT RECALL. 20V769 AND 20V770 ARE THE RECALL NUMBERS FOR THE RELATED ISSUE. I BELIEVE T... Read more
Incident date: Dec 14, 2020
TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS... Read more
Incident date: Dec 14, 2020
TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS... Read more
Incident date: Nov 30, 2020
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD N... Read more
Incident date: Nov 30, 2020
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD N... Read more
Incident date: Nov 30, 2020
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD N... Read more
Incident date: Sep 19, 2018
HAPPENED TWICE. PRESS ACCELERATOR AND ENGINE BOGS WAY DOWN, WARNING LIGHTS SEEM TO CYCLE THROUGH NUMEROUS ISSUES. DEALER COULD NOT FIND ANYTHING WRONG. SOMEONE SAID THAT INTERNALLY THE ELECTRONICS SWITCHED IT TO HIGHWAY MODE WHERE THE ENGINE SWITCHES FROM 6 CYLINDERS TO 3 CYLINDERS IN ORDER TO PROVIDE BETTER MILEAGE. FIRST TIME IT HAPPENED I WAS 6 MILES FROM HOME SO I CAREFULLY DROVE IT SLOWLY HOM... Read more
Incident date: Dec 14, 2020
THERE IS A HORRIBLE CLUNKING NOISE COMING FROM FRONT WHEN DRIVING OR TURNING (POSSIBLE PASSENGER SIDE). IT DOESN'T MATTER WHAT YOUR SPEED IS. IT SOUNDS LIKE IT MAY BE THE SUSPENSION OR STRUTS AND IT'S SO BAD THAT IT SOUNDS LIKE MY FRONT END IS FALLING APART. WITH ONLY 2400 MILES IT HAS GOTTEN WORSE AND WORSE. DROPPED IT OFF AT THE DEALERS THIS MORNING AND SERVICE TECH DROVE IT AROUND BUILDING TO ... Read more
Incident date: Jul 22, 2020
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BATTERY AND ALTERNATOR WERE REPLACED TWICE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO MCGRATH ACURA OF DOWNTOWN CHICAGO (1301 N. ELSTON AVE, CHICAGO, IL 60642) FOR A RECALL REPAIR ON THE AIR BAGS HOWEVER, THERE WAS NO MENTION ... Read more
Incident date: Jul 22, 2020
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BATTERY AND ALTERNATOR WERE REPLACED TWICE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO MCGRATH ACURA OF DOWNTOWN CHICAGO (1301 N. ELSTON AVE, CHICAGO, IL 60642) FOR A RECALL REPAIR ON THE AIR BAGS HOWEVER, THERE WAS NO MENTION ... Read more
Incident date: Dec 14, 2020
AFTER HAVING MY CAR IN THE SHOP FOR 2 WEEKS TRYING TO FIGURE OUT WHY THE POWER STEERING WON'T STOP FREAKING EXPLODING WHEN THERE IS NOTHING WRONG WITH ANY OF THE PARTS EXCEPT THE HOSES GOING BAD. I ONCE AGAIN WAS LEFT IN THE MIDDLE OF A BUSY STREET WITH NO POWER STEERING TRYING TO MUSCLE MY WAY BACK TO THE SHOP. THIS IS RIDICULOUSSSSSSS. WHY ARE THEY NOT TELLING US THEIR CARS HAVE ISSUES!!!!!
Fire
Incident date: Dec 14, 2020
AFTER HAVING MY CAR IN THE SHOP FOR 2 WEEKS TRYING TO FIGURE OUT WHY THE POWER STEERING WON'T STOP FREAKING EXPLODING WHEN THERE IS NOTHING WRONG WITH ANY OF THE PARTS EXCEPT THE HOSES GOING BAD. I ONCE AGAIN WAS LEFT IN THE MIDDLE OF A BUSY STREET WITH NO POWER STEERING TRYING TO MUSCLE MY WAY BACK TO THE SHOP. THIS IS RIDICULOUSSSSSSS. WHY ARE THEY NOT TELLING US THEIR CARS HAVE ISSUES!!!!!
Fire
Incident date: Dec 14, 2020
AFTER HAVING MY CAR IN THE SHOP FOR 2 WEEKS TRYING TO FIGURE OUT WHY THE POWER STEERING WON'T STOP FREAKING EXPLODING WHEN THERE IS NOTHING WRONG WITH ANY OF THE PARTS EXCEPT THE HOSES GOING BAD. I ONCE AGAIN WAS LEFT IN THE MIDDLE OF A BUSY STREET WITH NO POWER STEERING TRYING TO MUSCLE MY WAY BACK TO THE SHOP. THIS IS RIDICULOUSSSSSSS. WHY ARE THEY NOT TELLING US THEIR CARS HAVE ISSUES!!!!!
Fire
Incident date: Feb 21, 2020
FEBRUARY 2020 GOING DOWNHILL AT 30MPH ON A CURVED ROAD, AND MY WHEEL SNAPS TO THE RIGHT THANKS TO RECALLED BALL JOINTS!!!!!!!!! HIT THE CURB, SNAPPED MY ROTOR IN HALF AND THE BRAKE LINE. LOWER CONTROL ARM WENT THRU MY CRADLE. SPINNING OUT OF CONTROL WITH NO STEERING AND NO FREAKING BRAKES AT ALL. OUT OF NOWHERE! TOTALED SUSPENSION ALL THE WAY AROUND. ONLY FREAKIN AIRBAG TO GO OFF WAS THE PASSENGER... Read more
Crash
1 injured
Incident date: Feb 21, 2020
FEBRUARY 2020 GOING DOWNHILL AT 30MPH ON A CURVED ROAD, AND MY WHEEL SNAPS TO THE RIGHT THANKS TO RECALLED BALL JOINTS!!!!!!!!! HIT THE CURB, SNAPPED MY ROTOR IN HALF AND THE BRAKE LINE. LOWER CONTROL ARM WENT THRU MY CRADLE. SPINNING OUT OF CONTROL WITH NO STEERING AND NO FREAKING BRAKES AT ALL. OUT OF NOWHERE! TOTALED SUSPENSION ALL THE WAY AROUND. ONLY FREAKIN AIRBAG TO GO OFF WAS THE PASSENGER... Read more
Crash
1 injured
Incident date: Feb 21, 2020
FEBRUARY 2020 GOING DOWNHILL AT 30MPH ON A CURVED ROAD, AND MY WHEEL SNAPS TO THE RIGHT THANKS TO RECALLED BALL JOINTS!!!!!!!!! HIT THE CURB, SNAPPED MY ROTOR IN HALF AND THE BRAKE LINE. LOWER CONTROL ARM WENT THRU MY CRADLE. SPINNING OUT OF CONTROL WITH NO STEERING AND NO FREAKING BRAKES AT ALL. OUT OF NOWHERE! TOTALED SUSPENSION ALL THE WAY AROUND. ONLY FREAKIN AIRBAG TO GO OFF WAS THE PASSENGER... Read more
Crash
1 injured
Incident date: Sep 30, 2020
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BACK OVER PREVENTION CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS MOISTURE INSIDE THE LENS, CAUSING THE IMAGE TO BE BLURRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERA SEAL FAILED AND NEEDED TO BE REPLA... Read more
Incident date: Dec 13, 2020
2015 ACURA TLX FREQUENTLY STALLS, DOES NOT RESTART WHEN IDLE STOP FEATURE IS USED. THIS IS A SAFETY ISSUE WHEN AT AN INTERSECTION AND I AM STALLED, HAVING TO PUT THE CAR IN PARK AND THEN RESTART THE CAR. BROUGHT THE CAR IN TWICE TO ACURA IN 2016 WHEN I INITIALLY PURCHASED THE VEHICLE, BROUGHT IT IN AGAIN TO ACURA THIS WEEK AND THEY ARE UNABLE TO FIX IT, INDICATING THIS HAS BEEN AN ISSUE WITH TLX... Read more
Incident date: Aug 1, 2020
APPEARS TO HAVE ISSUES SHIFTING FROM D4 TO D5 OR WHILE IN D5. ROUGHLY AROUND 1.6K RPM THE VEHICLE SOUNDS LIKE IT IS DRIVING OVER RUMBLE STRIPS. I THINK IT MIGHT BE A TORQUE CONVERTER PROBLEM.
Incident date: Dec 11, 2020
TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED U... Read more
Incident date: Dec 10, 2020
2013 ACURA TL STEERING GOT LOCKED AFTER CHECK POWER STEERING SYSTEM, THIS IS VERY RISKY IF I WAS ON HIGHWAY AND WOULD HAVE HAPPEN DURING DRIVING. SUCH PROBLEMS NEEDS TO BE ADDRESSED BY CO ASAP AS THIS IS LIFE THREATENING TO DRIVER INCLUDING PASSENGERS IN VEHICLE DURING PROBLEM. STEERING IS LOCKED AND CAN'T MOVE IN ANY DIRECTION.
Incident date: Nov 23, 2020
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THE VEHICLE BRAKE SYSTEM FAILED. THE CONTACT STATED THAT IN COLD CLIMATE, THE VEHICLE BRAKE FAILED TO ENGAGE AND THE CONTACT HAD TO ENGAGE THE BRAKE WITH FORCE TO BE ABLE TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEH... Read more
Incident date: Oct 10, 2018
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION FOR SAFE DRIVING. THE CONTACT STATED THAT WHEN THE FAILURE FIRST OCCURRED, THE VEHICLE WAS TAKEN TO ACURA OF FREMONT (5700 CUSHING PKWY, FREMONT, CA 94538, WHERE THE HEADLIGHTS BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT SHE ALMOST RA... Read more
Incident date: Aug 5, 2020
AIRBAG SIGN IS ON . AND TRANSMISSION IS SEEMS LIKE IT GETS STUCK IN GEAR
Incident date: Aug 5, 2020
AIRBAG SIGN IS ON . AND TRANSMISSION IS SEEMS LIKE IT GETS STUCK IN GEAR
Incident date: Dec 8, 2020
I WAS DRIVING HOME FROM WORK ON INTERSTATE I 84 IN MY CAR ENGINE STOPPED. I PULLED OVER ON THE SIDE OF THE ROAD SEE WHAT WAS GOING ON WITHOUT POWER STEERING WITHOUT POWER BREAKING AND WHEN I WAS ON THE SIDE OF THE ROAD AND I TRIED TO START MY CAR IN THE VEHICLE WAS JUST CLICKING. ONCE I GOT THE CAR HOME I TESTED THE BATTERY AND I TESTED THE ALTERNATOR BOTH OF WHICH ARE WORKING FINE THE STARTER SOM... Read more
Incident date: Nov 24, 2020
A CAR STOP IN FRONT OF ME QUICKLY SO I PUSH THE BRAKE HARD TO STOP AND I HEARD THE ABS GRINDING, SO EVERYTHING FINE, I CONTINUE DRIVING THEN I WANT TO STOP ON THE STOP SIGN AND I FOUND THE BRAKE PEDAL IS NOT NORMAL I HAVE TO PUSH IT COMPLETELY DOWN FEELS LIKE NO BRAKES I TOOK IT TO ACURA DEALER AND THEY FLASH THE BRAKE OIL, AND I TOLD THEM WHAT HAPPENED THEY SAID NO AIR IN THE ABS OR THE SYSTEM AN... Read more
Incident date: Apr 26, 2019
THE DRIVER SIDE HEAD LIGHTS ARE BRIGHTER THAN THE PASSENGER SIDE HEAD LIGHTS. I GET BRIGHT LIGHTED ALL THE TIME. IT LOOKS LIKE MY BRIGHT LIGHTS ARE ON AND THEIR NOT. THE FROM AIR CONDITIONING / HEAT FAN WORKS OFF AND ON. THE BLOWER IS ACTING UP. THE BACK HEAT FAN ( BLOWER) WORKS ALL THE TIME. I HAVE TO CRACK THE FRONT WINDOWS AND FLY DOWN THE HIGHWAY TO GET THE FRONT FAN TO WORK.
Incident date: Apr 26, 2019
THE DRIVER SIDE HEAD LIGHTS ARE BRIGHTER THAN THE PASSENGER SIDE HEAD LIGHTS. I GET BRIGHT LIGHTED ALL THE TIME. IT LOOKS LIKE MY BRIGHT LIGHTS ARE ON AND THEIR NOT. THE FROM AIR CONDITIONING / HEAT FAN WORKS OFF AND ON. THE BLOWER IS ACTING UP. THE BACK HEAT FAN ( BLOWER) WORKS ALL THE TIME. I HAVE TO CRACK THE FRONT WINDOWS AND FLY DOWN THE HIGHWAY TO GET THE FRONT FAN TO WORK.
Incident date: Nov 14, 2020
IMMOBILIZER GREEN KEY LIGHT WILL NOT GO OFF. I HAVE BEEN TROUBLESHOOTING AND FOUND CORROSION IN THE PCM/ECM CONTROL UNIT THAT IS UNDER THE CENTER COUNSEL. SALT-WATER SOAKED THE CARPETING AND THAT CORRODED THE FRAME OF THE UNIT AND GOT INSIDE AND ONTO THE CIRCUIT BOARD. I CHECKED FOR A RECALL AND THERE IS ONE FOR THIS MODEL AND YEAR. IT ASKED FOR THE VIN # AND IT CAME BACK TELLING ME IT WAS INCL... Read more
Incident date: Nov 14, 2020
IMMOBILIZER GREEN KEY LIGHT WILL NOT GO OFF. I HAVE BEEN TROUBLESHOOTING AND FOUND CORROSION IN THE PCM/ECM CONTROL UNIT THAT IS UNDER THE CENTER COUNSEL. SALT-WATER SOAKED THE CARPETING AND THAT CORRODED THE FRAME OF THE UNIT AND GOT INSIDE AND ONTO THE CIRCUIT BOARD. I CHECKED FOR A RECALL AND THERE IS ONE FOR THIS MODEL AND YEAR. IT ASKED FOR THE VIN # AND IT CAME BACK TELLING ME IT WAS INCL... Read more
Incident date: Oct 15, 2019
TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'... Read more
Incident date: Oct 15, 2019
TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'... Read more
Incident date: Jul 1, 2020
LOW BEAM HEADLIGHTS ARE VERY DIM ON MY ACURA RDX. IT'S VERY HARD TO SEE THE ROAD AT NIGHT AND AS SUCH IT IS UNSAFE FOR DRIVING AT NIGHT. I HAVE HAD THE BULBS REPLACED TWICE AND THE LENSES PROFESSIONALLY BUFFED. THE ACURA DEALERSHIP SAID THAT THEY CANNOT REPAIR AND WOULD NEED TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A RIDICULOUS COST. NO PROBLEMS WITH HIGH BEAMS, ONLY LOW BEAM.