Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RADLEY ACURA (5823 COLUMBIA PIKE, FALLS CHURCH, VA 22041, (703) 824-5700) AND IT WAS CONFIRMED T... Read more
Incident date: Jul 6, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTUR... Read more
Incident date: Jul 2, 2020
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING IN THE MIDDLE LANE ON THE HIGHWAY, THE VEHICLE WAS REAR-ENDED WHICH CAUSED THE VEHICLE TO CRASH INTO A CONCERT DIVIDER. THE VEHICLE ENDED UP IN THE LEFT LANE, WHERE IT WAS HIT HEAD-ON BY A BUS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT AN UNKNOWN LIGHT ILLUMINATED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED N... Read more
Crash
2 injured
Incident date: Mar 13, 2020
TL* TAKATA RECALL. THE CONTACT'S HUSBAND OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ACURA OF GLENDALE (505 S BRAND BLVD, GLENDALE, CA 91204 (818)502-1100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCE... Read more
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLA... Read more
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLA... Read more
Incident date: Mar 1, 2020
IN MARCH 2020, ACURA SENT ME A SAFETY RECALL NOTICE THAT SAID, "THE REPLACEMENT PARTS NEEDED TO REPAIR YOUR VEHICLE, IF NECESSARY, ARE NOT AVAILABLE AND ACURA IS UNABLE TO INSPECT/REPAIR YOUR VEHICLE AT THIS TIME." WHAT SHOULD I DO?
Incident date: Jun 28, 2020
I AM TEXTING YOU BECAUSE THERE WAS A RECALL ON THE TRANSMISSION AND IT BROKE DOWN ON ME WHEN I WENT OUT OF TOWN SO IT IS STILL SITTING IN THE TOWN I WENT TO AND THE RECALL WAS ON POWER TRAIN AUTOMATIC TRANSMISSION RECALL NUMBER 08V091000 ON 2/7/2008 AND I WOULD LIKE TO KNOW WHEN I CAN GET MY VEHICLE REPAIRED. *TR
Incident date: Jun 20, 2020
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL K... Read more
Incident date: Jun 20, 2020
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL K... Read more
Incident date: Jun 20, 2020
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL K... Read more
Incident date: Jan 17, 2020
ACURA HAS FAILED TO PROVIDE A REPLACEMENT FOR THE RECALLED AIRBAGS IN A TIMELY MANNER. THE RECALL WAS ISSUED ON 1/17/2020 AND IT IS NOW 7/2/2020. I HAVE BEEN UNABLE TO DRIVE THE CAR IN THIS TIME FOR WORK AND OTHER LIVING NEEDS. *TR
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Mar 26, 2020
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, TURNING THE VEHICLE WHEN THE DRIVER IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF THEM. THE VEHICLE'S PASSENGER SIDE AIR BAG DEPLOYED OUT OF IT'S COMPARTMENT, HOWEVER, THE DRIVER'S SEAT AIR BAG FAILED TO DEPLOY. THE CONTACT STATED THE VEHICLE WAS NOT TOWED. A POLICE... Read more
Crash
2 injured
Incident date: Jun 18, 2020
AFTER GETTING OFF WORK MY CAR SITTING FOR ABOUT 8 HOURS, ON MY COMMUTE HOME WHICH IS APPROXIMATELY 6-8 MINUTES (CITY STREETS) MY STEERING BECAME VERY HEAVY AND DIFFICULT. THE CAR STARTED TO MAKE FUNNY SOUNDS UNDER THE HOOD. ONCE I ARRIVED HOME I NOTICE A TRAIL OF FLUID LEAKAGE SO I CHECKED THE POWER STEERING RESERVOIR AND IT WAS TAPPED DRY, ABSOLUTELY NO FLUID. I HAD TO REPLACE THE ENTIRE RACK AND... Read more
Incident date: Jun 29, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE... Read more
Incident date: Mar 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Jun 27, 2020
WE PURCHASED OUT VEHICLE A LITTLE OVER A MONTH AGO, BECAUSE OF THE PANDEMIC HAD NOT DRIVEN IT AT NIGHT UNTIL THIS PAST WEEKEND. WHEN RETURNING HOME FROM OUT OF STATE, IT STARTED GETTING DARK LIGHTS WERE TURNED ON AS IT GOT DARKER WE COULD NOTICE THAT YOU COULDN'T SEE ANYTHING IN FRONT OF YOU UNLESS YOU HAS THE HIGH BEAMS ON, WHICH IS NOT SAFE TO DRIVE WITH ON A MAJOR HIGHWAY. IT WAS VERY FRIGHTE... Read more
Incident date: Jun 29, 2018
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED DICK HANNAH ACURA OF PORTLAND (12030 SE STARK ST, PORTLAND, OR 97216, (503) 506-8572) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASON... Read more
Incident date: Jun 25, 2020
WHEN TURNING SLOWLY (IE PARKING LOTS), THERE IS KNOCKING/CREAKING SOUND HEARD ON THE DRIVER'S SIDE. DEALER CONFIRMED NOISE BUT NOT ABLE TO SAY EXACTLY WHAT IS WRONG OR WHY OTHER THAN TO SAY THAT IT NEEDS FRONTS AXLES ON BOTH SIDES REPLACED AT COST OF $1200+. IN MY OPINION, THEY DIDN'T PROPERLY DIAGNOSE IT (AND REALLY ARE JUST GUESSING AT PROBLEM). THEY ONLY TEST DROVE IT AND THAT IS NOT ONLY WA... Read more
Incident date: Jun 6, 2017
TL* THE CONTACT OWNS A 2005 ACURA TSX. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED, WITHOUT WARNING. THE CONTACT ADDED POWER STEERING FLUID TO THE POWER STEERING RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V174000 (STEERING) HOWEVER, THE VIN... Read more
Incident date: Jun 25, 2020
THE PASSENGER SIDE AIRBAG IN MY 2001!ACURA CL WAS RECALLED AND THE COMPANY NEVER CONTACTED ME ABOUT IT! I BOUGHT THE CAR ON 5/28/20 WITH NO TITLE BUT I DO HAVE A BILL OF SALE ON A NOTEBOOK PIECE OF PAPER BUT ANYWAYS I SAW WHERE THERE WAS RECALLS FOR SOME PARTS ON MY VEHICLE AND WAS RESEARCHING UP ON THIS STUFF AND CAME ACROSS THE INFORMATION THAT MY AIRBAGS HAVE BEEN RECALLED...WHAT POSSIBLY IS TH... Read more
Incident date: Jun 25, 2020
THE PASSENGER SIDE AIRBAG IN MY 2001!ACURA CL WAS RECALLED AND THE COMPANY NEVER CONTACTED ME ABOUT IT! I BOUGHT THE CAR ON 5/28/20 WITH NO TITLE BUT I DO HAVE A BILL OF SALE ON A NOTEBOOK PIECE OF PAPER BUT ANYWAYS I SAW WHERE THERE WAS RECALLS FOR SOME PARTS ON MY VEHICLE AND WAS RESEARCHING UP ON THIS STUFF AND CAME ACROSS THE INFORMATION THAT MY AIRBAGS HAVE BEEN RECALLED...WHAT POSSIBLY IS TH... Read more
Incident date: Feb 10, 2020
THERE IS A LIGHT IS SHOWING "CHECK THE AIRBAG SYSTEMS. THIS JUST START ABOUT 4 MONTHS AGO. WHAT HAPPENS? *TR
Incident date: Jun 24, 2020
I PURCHASED A NEW 2020 ACURA RDX IN JANUARY OF 2020. VERY SOON MY WIFE AND I NOTICED THAT FROM TIME TO TIME WHEN SHE WAS SEATED IN THE FRONT PASSENGER SEAT, THE "AIR BAG OFF" LIGHT WOULD REMAIN ILLUMINATED. I WOULD THEN TURN THE CAR OFF AND GENERALLY, UPON RESTARTING THE CAT, THE LIGHT WOULD EXTINGUISH AS DESIGNED, INDICATING THAT THE AIRBAG WAS ARMED AND READY TO PROTECT MY WIFE IN THE EVENT OF... Read more
Incident date: Dec 22, 2017
I BOUGHT THIS CAR ON OCTOBER 7, 2017 AND BY DECEMBER 22,2017 (DEALER REPORT ATTACHED), I HAD ALREADY EXPERIENCED AND REPORTED FOR THE FIRST TIME THE MALFUNCTIONING INFOTAINMENT SYSTEM ON MY 2018 ACURA TLX. THIS ISSUE IS ONGOING. THE TECHNOLOGICAL FLAW (PICTURES ATTACHED) IS THAT THE INFOTAINMENT SCREEN WILL FREEZE DURING OPERATION OF THE VEHICLE. THIS IMPACTS SEVERAL ESSENTIAL SAFETY AND DRIVING C... Read more
Incident date: Dec 22, 2017
I BOUGHT THIS CAR ON OCTOBER 7, 2017 AND BY DECEMBER 22,2017 (DEALER REPORT ATTACHED), I HAD ALREADY EXPERIENCED AND REPORTED FOR THE FIRST TIME THE MALFUNCTIONING INFOTAINMENT SYSTEM ON MY 2018 ACURA TLX. THIS ISSUE IS ONGOING. THE TECHNOLOGICAL FLAW (PICTURES ATTACHED) IS THAT THE INFOTAINMENT SCREEN WILL FREEZE DURING OPERATION OF THE VEHICLE. THIS IMPACTS SEVERAL ESSENTIAL SAFETY AND DRIVING C... Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ANTONINO ACURA LOCATED AT 340 GOLD STAR HWY, GROTON, CT 06340, (860) 215-3165), A... Read more
ACURA
MDX SPORT HYBRID
(2019) — UNKNOWN OR OTHER
Jun 24, 2020
Incident date: Feb 20, 2020
THIS IS A VERY THANKFUL COMPLIMENT, NOT A COMPLAINT. ON 20 FEBRUARY 2020, A 30-LB METAL DISK FLEW OFF A DRYWALL FLATBED TRUCK IN THE LANE LEFT OF ME AS WE TRAVELED TOGETHER AT 45 MPH ON A COLORADO SPRINGS MAIN STREET. THE DISK DIRECTLY HIT THE LEFT SIDE OF THE 2019 ACURA MDX SH WINDSHIELD AND SMALL SHARP GLASS SHARDS FLEW THROUGH THE CABIN. IF IT WERE NOT FOR THE WINDSHIELD PLASTIC FILM, THE DI... Read more
Incident date: Jun 24, 2020
I RECEIVED LETTER MARCH 2020 NOTIFYING ME OF SAFETY RECALL FOR AIRBAG MODULE AND INFLATOR- MANUFACTURER RECALL NUMBER H6S, NHTSA RECALL NUMBER 20V-027 FOR MY 2002 ACURA 3.5 RL. THE LETTER STATED I WAS TO WAIT FOR REPLACEMENT PARTS TO BE PREPARED AND I WOULD RECEIVE A FOLLOW UP LETTER WHEN SAID PARTS WERE AVAILABLE AND THEN I WAS TO CALL AN ACURA DEALERSHIP AND MAKE AN APPOINTMENT. IT IS NOW JUNE... Read more
Incident date: Jun 22, 2020
I WAS ABOUT TO DRIVE IN TO MY GARAGE WHEN I FELT MY STEERING WHEEL HAD SOME RESISTANCE AND HARD TO MANEUVER. THE DRIVER PANEL SAYS "CHECK POWER STEERING SYSTEM!" AS I PARKED THE CAR IN THE GARAGE, I TURNED OFF THE CAR AND TURNED IT BACK ON, WARNING MESSAGE DISAPPEARED. POWER STEERING WENT BACK TO NORMAL. A WEEK LATER, AS I WAS DRIVING THE FREEWAY, "CHECK POWER STEERING SYSTEM!" REAPPEARED. THERE ... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO BERGSTROM USED CAR SUPER CENTER OF APPLETON (2925 N VICTORY LN #101, APPLETON, WI 54913, (800) 398-6846) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE... Read more
Incident date: Jun 22, 2020
TRANSMISSION JERKS WHEN DRIVING ITS TOTALLY UN SAFE TO DRIVE ON THE HIGHWAY. *TR
Incident date: Jun 11, 2020
MY EPS (ELECTRIC POWER STEERING) MODULE FAILED WHILE I WAS MERGING TO MY RIGHT ON TO THE HIGHWAY ON RAMP. I WAS UNABLE TO STOP DUE TO THE CARS BEHIND ME AND UNABLE TO PULL OVER AS THE LAND SLOPED DOWN INTO A RETENTION POND. NOW I'M A YOUNG MEN AND WAS ABLE TO STEER THE CAR ON THE HIGHWAY AND PULL OFF TO THE SHOULDER. I TOOK MY CAR TO THE MECHANIC AND ALSO DID SOME RESEARCH AND FOUND THAT THE 2012-... Read more
Incident date: Jun 11, 2020
MY EPS (ELECTRIC POWER STEERING) MODULE FAILED WHILE I WAS MERGING TO MY RIGHT ON TO THE HIGHWAY ON RAMP. I WAS UNABLE TO STOP DUE TO THE CARS BEHIND ME AND UNABLE TO PULL OVER AS THE LAND SLOPED DOWN INTO A RETENTION POND. NOW I'M A YOUNG MEN AND WAS ABLE TO STEER THE CAR ON THE HIGHWAY AND PULL OFF TO THE SHOULDER. I TOOK MY CAR TO THE MECHANIC AND ALSO DID SOME RESEARCH AND FOUND THAT THE 2012-... Read more
Incident date: Sep 12, 2019
THE INTERNAL GUTS OF THE DRIVERS AND PASSENGERS SEAT ARE LOOSE AND COMING APART. WHENEVER YOUR BACK MOVES AGAINST THE SEAT THE INTERNAL WORKINGS JIGGLE. THE PROBLEM IS GETTING WORSE THE MORE YOU USE THE SEATS. THE JIGGLING IS A SAFETY ISSUE AS IT FEELS LIKE THE INSIDE OF THE SEAT IS COLLAPSING. *TR
Incident date: Jun 22, 2020
THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. *TR
Incident date: Jun 19, 2020
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Incident date: Jun 19, 2020
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Incident date: Jun 19, 2020
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Incident date: Apr 13, 2020
WHILE THE VEHICLE IS IN MOTION THE SUSPENSION / FRONT DAMPERS ARE MAKING CLUNKING AND POPPING NOISES EVERY TIME YOU GO OVER A BUMPS, POTHOLES OR TURN ON UNLEVELED ROAD. THE SUSPENSION PARTS WERE REPLACED BY THE DEALERSHIP AND THE NOISE HAS GOTTEN MORE PROMINENT. *TR
Incident date: Jun 14, 2020
MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT T... Read more
Incident date: Jun 14, 2020
MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT T... Read more
Incident date: Apr 7, 2020
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50M... Read more
Incident date: Apr 7, 2020
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50M... Read more
Incident date: Apr 7, 2020
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50M... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAI... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAI... Read more
Incident date: Jun 3, 2020
HAVE HAD A SECOND OCCURRENCE OF A BRAKE PROBLEM WHICH ACURA HAS ACKNOWLEDGE BUT WILL NOT PROVIDE A FIX DATE. ONLY TOLD THAT IT IS A KNOWN PROBLEM BUT ENGINEERS AY IT IS NOT A DANGER. BUT WON'T PUT IT IN WRITING SO DON'T BELIEVE THAT IT IS NOT UNSAFE. I NEED TO ALERT GOV SAFETY DEPT. IN EVENT IS UNSAFE & SOMEONE IS HURT. *TR
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2006 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE MECHANIC BECAME AWARE OF A FLUID LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS RETURNED TO THE CONTACT AND WHILE DRIVING, THE STEERING WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE RESERVOIR WAS REFILLED. THE VEHICLE WAS ... Read more