Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 22, 2020
ON 7/22/2020, I WAS ENTERING THE MASS PIKE FROM I-495 OUTSIDE OF BOSTON. I ACCELERATED TO GET AROUND A BOX TRUCK AND SUDDENLY THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED TO LOSE POWER. NO MATTER HOW MUCH I STEPPED ON THE GAS, THE CAR KEPT LOSING SPEED. THANKFULLY, I WAS NEAR A REST STOP AND WAS ABLE TO PULL TO THE SHOULDER (FROM THE MIDDLE LANE) AND HAD ENOUGH MOMENTUM TO GET THE CAR I... Read more
Incident date: Jul 22, 2020
ON 7/22/2020, I WAS ENTERING THE MASS PIKE FROM I-495 OUTSIDE OF BOSTON. I ACCELERATED TO GET AROUND A BOX TRUCK AND SUDDENLY THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED TO LOSE POWER. NO MATTER HOW MUCH I STEPPED ON THE GAS, THE CAR KEPT LOSING SPEED. THANKFULLY, I WAS NEAR A REST STOP AND WAS ABLE TO PULL TO THE SHOULDER (FROM THE MIDDLE LANE) AND HAD ENOUGH MOMENTUM TO GET THE CAR I... Read more
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063 (650) 364-6771) AND AU... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED, INFORMING THE DRIVER TO GO THE DEALER FOR SERVICE. THE VEHICLE WAS TAKEN TO LEITH ACURA (2300 CAPITAL SUMMIT CT, RALEIGH, NC 27616, (919) 803-8700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MA... Read more
Incident date: Jul 15, 2019
AN AIRBAG SYSTEM WARNING MESSAGE APPEARED OUT OF NOWHERE WHEN I TURNED MY PARKED 2008 ACURA MDX ON IN MY DRIVEWAY. MY CAR HAD/HAS NOT BEEN IN AN ACCIDENT OR HIT. IT SEEMS LIKE IT SHOULD BE POLICY FOR AN ACURA DEALER TO DIAGNOSE THE PROBLEM FOR FREE BUT I'VE BEEN TOLD I'LL BE CHARGED FOR A DIAGNOSIS. PLEASE ADVISE.
Incident date: Jul 21, 2020
I WAS DRIVING DOWN A STATE ROAD. NO VEHICLES OR OVERPASSES WERE NEARBY. SUDDENLY MY SUNROOF SHATTERED.
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED H... Read more
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED H... Read more
Incident date: Jul 18, 2020
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED H... Read more
Incident date: Jul 3, 2017
AS WITH OTHER POSTS, CRACKS IN THE DASHBOARD AROUND THE PERIMETER OF THE PASSENGER AIRBAG ARE PRONOUNCED AND GETTING WORSE OVER TIME. VERY CONCERNED FOR THE SAFETY OF PASSENGERS IN AN OTHERWISE RELIABLE VEHICLE WHICH HAS MANY MORE YEARS (AND MILES) OF USEFUL SERVICE.
Incident date: Jul 21, 2020
THE BATTERY DRAINS AFTER THE CAR SITS IN ONE SPOT FOR MORE THAN TWO DAYS. HAD TO BUY A NEW BATTERY. IT DID IT AGAIN. THE ALTERNATOR IS GOOD. BUT THE BATTERY KEEPS DRAINING. CAN'T AFFORD TO MISS WORK OR TAKING TIME TO GO GET THE BATTERY RECHARGED EVERY WEEK. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS NOW.
Incident date: Jul 21, 2020
MY PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING WEST ON INTERSTATE 64 AROUND MILE MARKER 240
Incident date: Mar 10, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Feb 17, 2014
DASHBOARD HAS CRACK FROM PASSENGER SIDE MIDDLE ALL THE WAY TOWARD DRIVER SIDE. STARTED ABOUT YEAR 10 AND GOT WORSE OVER THE YEARS. AFTER READING SOME OTHER COMPLAINTS HERE I AM ALSO WORRIED AIRBAG DEPLOYMENT COULD EITHER NOT TRIGGER OR TRIGGER ACCIDENTALLY HURTING A PASSENGER IN MY VEHICLE. I ALSO TOOK TO DEALER AND WAS INSTRUCTED AS OUT OF POCKET EXPENSE EVEN THOUGH SEEMS TO BE MANUFACTURE DEFECT... Read more
Incident date: Feb 17, 2014
DASHBOARD HAS CRACK FROM PASSENGER SIDE MIDDLE ALL THE WAY TOWARD DRIVER SIDE. STARTED ABOUT YEAR 10 AND GOT WORSE OVER THE YEARS. AFTER READING SOME OTHER COMPLAINTS HERE I AM ALSO WORRIED AIRBAG DEPLOYMENT COULD EITHER NOT TRIGGER OR TRIGGER ACCIDENTALLY HURTING A PASSENGER IN MY VEHICLE. I ALSO TOOK TO DEALER AND WAS INSTRUCTED AS OUT OF POCKET EXPENSE EVEN THOUGH SEEMS TO BE MANUFACTURE DEFECT... Read more
Incident date: Feb 17, 2014
DASHBOARD HAS CRACK FROM PASSENGER SIDE MIDDLE ALL THE WAY TOWARD DRIVER SIDE. STARTED ABOUT YEAR 10 AND GOT WORSE OVER THE YEARS. AFTER READING SOME OTHER COMPLAINTS HERE I AM ALSO WORRIED AIRBAG DEPLOYMENT COULD EITHER NOT TRIGGER OR TRIGGER ACCIDENTALLY HURTING A PASSENGER IN MY VEHICLE. I ALSO TOOK TO DEALER AND WAS INSTRUCTED AS OUT OF POCKET EXPENSE EVEN THOUGH SEEMS TO BE MANUFACTURE DEFECT... Read more
Incident date: Sep 25, 2005
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR. ADDITIONALLY, THE ENGINE REVVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR... Read more
Incident date: Sep 25, 2005
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR. ADDITIONALLY, THE ENGINE REVVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR... Read more
Incident date: Jun 1, 2019
I CHANGE ENGINE OIL EVERY 3,000 MILES, BUT I HAVE TO CHANGE EVERY 1,000 MILES IN THE LAST YEAR. EXPLAIN TO THE TECHNICIAN EVERY TIME THAT IT IS BECAUSE THE OIL CIRCULATES AND DOES NOT RETURN AND BURNS OUT IN THE MIDDLE AND DISAPPEARS. SO I CHECK THE AMOUNT OF OIL ONCE A WEEK AND ALWAYS REPLENISH THE AMOUNT. ESPECIALLY WHEN DRIVING OVER LONG DISTANCES, IT'S SO ANXIOUS, YOU CAN'T STOP THE ANXIETY... Read more
Incident date: Jul 17, 2020
MY BATTERY WOULD BE DEAD IF I DIDN'T DRIVE MY CAR EVERY DAY. THEN I FOUND OUT THERE IS A PARASITIC DRAIN ON THE BATTERY FROM A FAULTY HANDS-FREE BLUETOOTH MODULE. I WATCHED A VIDEO THEN DISCONNECTED MINE MYSELF, PROBLEM SOLVED. I'VE USED A HEADLIGHT RESTORATION KIT BECAUSE THE LIGHTS ARE YELLOW AND THEY HAVE SPIDER-CRACKS ALL IN THEM, IT REALLY AFFECTS THE BRIGHTNESS OF THE LIGHT ITSELF. THE DASHB... Read more
Incident date: Jul 17, 2020
MY BATTERY WOULD BE DEAD IF I DIDN'T DRIVE MY CAR EVERY DAY. THEN I FOUND OUT THERE IS A PARASITIC DRAIN ON THE BATTERY FROM A FAULTY HANDS-FREE BLUETOOTH MODULE. I WATCHED A VIDEO THEN DISCONNECTED MINE MYSELF, PROBLEM SOLVED. I'VE USED A HEADLIGHT RESTORATION KIT BECAUSE THE LIGHTS ARE YELLOW AND THEY HAVE SPIDER-CRACKS ALL IN THEM, IT REALLY AFFECTS THE BRIGHTNESS OF THE LIGHT ITSELF. THE DASHB... Read more
Incident date: Jul 17, 2020
MY BATTERY WOULD BE DEAD IF I DIDN'T DRIVE MY CAR EVERY DAY. THEN I FOUND OUT THERE IS A PARASITIC DRAIN ON THE BATTERY FROM A FAULTY HANDS-FREE BLUETOOTH MODULE. I WATCHED A VIDEO THEN DISCONNECTED MINE MYSELF, PROBLEM SOLVED. I'VE USED A HEADLIGHT RESTORATION KIT BECAUSE THE LIGHTS ARE YELLOW AND THEY HAVE SPIDER-CRACKS ALL IN THEM, IT REALLY AFFECTS THE BRIGHTNESS OF THE LIGHT ITSELF. THE DASHB... Read more
Incident date: Jun 13, 2020
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
Incident date: Jun 13, 2020
VEHICLE STOPPED ACCELERATING ON HIGHWAY WITH KIDS IN THE CAR, DUE TO THE TRANSMISSION.
Incident date: Jul 14, 2020
THE VEHICLE IS STALLING AT INTERSECTIONS. THIS PROBLEM OCCURS MORE FREQUENTLY ON HOT DAYS.
Incident date: Jun 11, 2020
THIS STARTED A LONG TIME AGO. MY ENGINE WOULD REV UP AND I WOULD HAVE TO PUSH MY BREAKS SO HARD TO SLOW OR STOP. A MECHANIC FINALLY FOUND IT WAS THE CRUISE CONTROL STICKING. THE PART WAS SOLD $800. I GOT IT FIXED BUT THOUGHT THIS WAS VERY DANGEROUS. IT ALSO WOULD NOT GO BACK INTO GEAR AFTER I WOULD STOP THE ENGINE WHEN THIS WOULD HAPPEN. I WOULD GO INTO THE MANUAL RELEASE TAB TO FINALLY GET GOING ... Read more
Incident date: Jul 13, 2020
2004 ACURA TSX: I SAT IN MY CAR IDLE FOR ABOUT 15 MINUTES TO EAT. WHEN I PUT MY CAR IN REVERSE TO BACK OUT OF A PARKING SPOT, THE PASSENGER SIDE CURTAIN AND SEAT AIRBAGS SUDDENLY DEPLOYED. WITHIN 5 SECONDS THE DRIVER SIDE DEPLOYED. THESE CREATED THE LOUDEST NOISE I HAVE EVER HEARD IN MY ENTIRE LIFE. I QUICKLY PUT THE CAR BACK IN PARK AND JUMPED OUT AS THE CAR WAS FILLED WITH A DUSTY CLOUD. THIS CA... Read more
1 injured
Incident date: Dec 25, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES AND THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE WAS PREVIOUS... Read more
Incident date: Jul 13, 2020
DEFECTIVE KNOCK SENSOR AFTER 40,000 MI.....4 YEARS
Incident date: Jul 10, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE IN LIMP MODE. THE VEHICLE WAS THEN TOWED TO POHANKA ACURA LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151 HOWEVER, THE CA... Read more
Incident date: Jul 10, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE IN LIMP MODE. THE VEHICLE WAS THEN TOWED TO POHANKA ACURA LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151 HOWEVER, THE CA... Read more
Incident date: Jul 3, 2020
WHILE DRIVING EAST BOUND ON I-64 AT 65 MILES PER HOUR IN THE LEFT LANE THE VEHICLE COMPLETELY SHUT DOWN AND TURNED OFF. WE HAD NO ACCELERATION NO RESPONSE WHATSOEVER. WE COULDN'T GET SAFELY TO THE RIGHT SIDE AND WERE FORCED TO PULL TO THE LEFT NEXT TO THE JERSEY WALL AND IN A VERY DANGEROUS SITUATION. 1/3RD OF OUR VEHICLE WAS STILL IN THE LEFT LANE SINCE THERE WAS VERY LITTLE ROOM ON THE LEFT SIDE... Read more
Incident date: Jun 20, 2020
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE OCCUPIED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000.
Incident date: Jun 20, 2020
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE OCCUPIED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000.
Incident date: Jul 4, 2020
- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SL... Read more
Incident date: Jul 4, 2020
- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SL... Read more
Incident date: Jul 4, 2020
- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SL... Read more
Incident date: Jul 13, 2020
MY HEADLIGHTS IN MY 2009 MDX ARE GETTING VERY FOGGY LIKE THEY TURNNIG WHITE IN OUTSIDE SURFACE IS HARD TO SEE AT NIGHT TIME WHIT THE LOW BEANS I USE THE HIGH BEANS TO BE ABLE TO SEE I TAKE IT TO A REPAIR SHOP AND THEY CANNOT DO NOTHING I THINK THIS IS A SAFETY HAZARD I SEE OTHERS ACURA WHIT THE SAME PROBLEM THEY SURE PUT THIS PROBLEM IN RECALL...THANKS
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043; 443-574-1240) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REAS... Read more
Incident date: Jul 8, 2020
6 HOURS INTO A CROSS COUNTRY DRIVE, MY WIFE WENT TO PASS A LINE OF SLOWER MOVING CARS IN A DESIGNATED PASSING AREA ON US45 IN MS. AS SHE PUSH DOWN ON THE ACCELERATOR AT 55 MPH, THE CAR DROPPED INTO A LOWER GEAR AS IT ACCELERATED TO 60 MPH, THEN BUCKED AND WHEN INTO LIMP HOME MODE. THE CHECK ENGINE LIGHT STARTED FLASHING, WITH SPEED DROPPING RAPIDLY TOWARDS 20 MPH. SHE WAS ABLE TO GET SAFELY TOWARD... Read more
Incident date: Jun 14, 2020
VEHICLE STALLS AT HIGHWAY SPEEDS. NO SOFTWARE UPDATE BY ACURA HAS FIXED THE ISSUE. THERE ARE SEVERAL LAWSUITS AGAINST ACURA FOR THE SAME BUT THEY DENY ANY RESPONSIBILITY. GOOGLE ACURA MDX TRANSMISSION CLASS ACTION LAWSUIT.
Incident date: Jul 7, 2020
I WAS DRIVING ON THE HIGHWAY AND THE CAR SLAMED ON ITS BRAKES BY ITSELF TO A COMPLETE STOP NOTHING WAS IN FRONT OF ME AND ALMOST GOT HIT FROM BEHIND. I CALLED DEALERSHIP SAID WAS A KNOWN ISSUE WITH NO FIX AT THIS TIME.
Incident date: Jan 9, 2020
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAI... Read more
Incident date: Jan 16, 2020
THERE'S A RECALL ON MY CAR AIRBAGS
Incident date: Jan 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. CROWN ACURA LOCATED AT 18911 US 19 NORTH CLEAR WATER FL 33764, (888) 642-5567) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND THE CONTACT WAS INFORMED THAT PARTS WOULD BE AVAILABLE FOURTH QU... Read more
Incident date: Mar 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 426 9817) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT... Read more
Incident date: Mar 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 426 9817) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT... Read more
Incident date: Jul 7, 2020
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I G... Read more
Incident date: Jul 7, 2020
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I G... Read more
Incident date: Jul 7, 2020
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I G... Read more