Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Feb 12, 2021
I HAVE HAD THE EXACT SAME EXPERIENCE AS #11246196. ON SEVERAL OCCASIONS WHEN MAKING A LEFT TURN, MY CAR STEERING LOSES CONTROL, FISH TAILS, THEN ALL DASHBOARD ERRORS LIGHT UP. THIS HAS HAPPENED WHEN CHANGING LANES ON A HIGHWAY AND ON CITY STREETS ALSO. THE CAR GOES INTO LIMP MODE, WITH ALL ERRORS FLASHING. STEERING WHEEL IS IN A TURNED POSITION WHEN MOVING FORWARD, BROUGHT IT TO A FRIEND WHO HAD ... Read more
Incident date: Oct 30, 2020
MY 2015 RDX HEADLIGHTS ARE SO DIM THAT DRIVING IT AT NIGHT IS A MAJOR SAFETY HAZARD. I HAVE REPLACE MY BULBS 3 TIMES AND EVEN UPGRADED THEM TO LED'S AND THE PROBLEM DTILL EXIST. I TOOK IT TO MY LOCAL ACURA DEALERSHIP AND THEY REPLACED THE BULBS AND SUGGESTED I NEEDED A NEW HOUSING. THEY INSTALLED THE NEW HOUSING AND IT STILL ISN'T ANY BETTER. I'VE SPENT OVER $1000 TRYING TO REMEDY THE ISSUE. ... Read more
Incident date: Oct 30, 2020
MY 2015 RDX HEADLIGHTS ARE SO DIM THAT DRIVING IT AT NIGHT IS A MAJOR SAFETY HAZARD. I HAVE REPLACE MY BULBS 3 TIMES AND EVEN UPGRADED THEM TO LED'S AND THE PROBLEM DTILL EXIST. I TOOK IT TO MY LOCAL ACURA DEALERSHIP AND THEY REPLACED THE BULBS AND SUGGESTED I NEEDED A NEW HOUSING. THEY INSTALLED THE NEW HOUSING AND IT STILL ISN'T ANY BETTER. I'VE SPENT OVER $1000 TRYING TO REMEDY THE ISSUE. ... Read more
Incident date: May 14, 2009
THE SRS LAMP HAS REMAINED ON SINCE PURCHASE IN 2009.
Incident date: Feb 10, 2021
THE VEHICLE UNEXPECTANTLY SHIFTED OUT OF DRIVE TO NEUTRAL WHILE GOING UP AN INCLINED ROAD AT ABOUT 45 MPH. THE BACKGROUND OF THE NEUTRAL GEAR "N" INDICATOR WAS YELLOW. ENGINE POWER WAS LOST FOR APPROXIMATELY 5 SECONDS AND THEN RECOVERED WHEN THE TRANSMISSION SHIFTED BACK TO DRIVE WITHOUT ANY INTERVENTION. I DON'T RECALL SEEING ANY KIND OF ERROR MESSAGE WHEN THIS OCCURRED, BUT IT IS POSSIBLE IT COU... Read more
Incident date: Feb 9, 2021
THE VEHICLE HESITATES TO ACCELERATE WHILE IN MOTION AND FROM A STOPPED POSITION. THE HESITATION OCCURS DURING GRADUAL AND IMMEDIATE ACCELERATION. YOU CAN HEAR THE HESITATION IN THE ENGINE. CAR HAS LESS THAN 10K MILES AT THE TIME OF THIS SUBMISSION.
Incident date: Feb 19, 2020
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED WHILE DRIVING 30 MPH, THE PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE PASSENGER'S SIDE AXLE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Incident date: Mar 5, 2020
LOW BEAM HEADLIGHT IS EXTREMELY DIM, CAN BARELY SEE AT NIGHT. CHANGING THE LIGHT BULB DOES NOT SOLVE. HEADLIGHT COVER IS NOT FOGGY OR CLOUDY, IT IS CLEAR. SUSPECTING INTERNAL REFLECTOR ISSUE AS ACURA HAS DONE RECALLS ON OTHER MODELS FOR THE SAME ISSUE BUT NOT ON RDX.
Incident date: Feb 8, 2021
7 F, CAR WAS PARKED OUTSIDE ALL NIGHT, STARTED CAR, WAITED A FEW MINUTES, BACKED OUT, BRAKES NORMAL, DRIVING FORWARD SLOWLY, BRAKES NORMAL, WAS GOING 30 APPROACHING STOP SIGN, WENT TO BRAKE, PEDAL WAS SOLID...NOTHING WAS UNDER THE PEDAL, BUT FELT LIKE THERE WAS A BRICK UNDER THE PEDAL. OBVIOUSLY I DIDN'T STOP, THANK GOODNESS NO CARS WERE ON THE ROAD. I SLOWED DOWN EVENTUALLY, THEN PUSHED EXTREMEL... Read more
Incident date: Feb 8, 2021
7 F, CAR WAS PARKED OUTSIDE ALL NIGHT, STARTED CAR, WAITED A FEW MINUTES, BACKED OUT, BRAKES NORMAL, DRIVING FORWARD SLOWLY, BRAKES NORMAL, WAS GOING 30 APPROACHING STOP SIGN, WENT TO BRAKE, PEDAL WAS SOLID...NOTHING WAS UNDER THE PEDAL, BUT FELT LIKE THERE WAS A BRICK UNDER THE PEDAL. OBVIOUSLY I DIDN'T STOP, THANK GOODNESS NO CARS WERE ON THE ROAD. I SLOWED DOWN EVENTUALLY, THEN PUSHED EXTREMEL... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THE FRONT WINDSHIELD WAS REPLACED BY SAFELITE GLASS AFTER A TREE LIMB HAD FALLEN ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE VIEW FROM THE REPLACEMENT WINDSHIELD WAS DISTORTED. ADDITIONALLY, THE CONTACT STATED THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE WINDSHIELD WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN T... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THE FRONT WINDSHIELD WAS REPLACED BY SAFELITE GLASS AFTER A TREE LIMB HAD FALLEN ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE VIEW FROM THE REPLACEMENT WINDSHIELD WAS DISTORTED. ADDITIONALLY, THE CONTACT STATED THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE WINDSHIELD WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN T... Read more
Incident date: Feb 8, 2021
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TURN OVER. THIS INDICATED A BATTERY ISSUE THAT WAS CONTRADICTED BY THE FACT THAT EVERYTHING ELSE WAS WORKING I.E. HORN, LIGHTS, BLOWER, RADIO. A QUICK SEARCH OF THE INTERNET DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE HANDS FREE MODULE WEAKENING THE BATTERY JUST ENOUGH TO NOT START.
Incident date: Feb 8, 2021
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TURN OVER. THIS INDICATED A BATTERY ISSUE THAT WAS CONTRADICTED BY THE FACT THAT EVERYTHING ELSE WAS WORKING I.E. HORN, LIGHTS, BLOWER, RADIO. A QUICK SEARCH OF THE INTERNET DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE HANDS FREE MODULE WEAKENING THE BATTERY JUST ENOUGH TO NOT START.
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT PUSH TO START FAILURES WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT PUSH TO START FAILURES WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
Incident date: Mar 9, 2019
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Incident date: Feb 5, 2021
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER (DEC. 2019) AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Incident date: Dec 27, 2019
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Incident date: Feb 5, 2021
DRIVING STRAIGHT ROAD IN TOWN GOING MAYBE 40 MPH, ALERT CAME ON SAYING CHECK POWER STEERING. WHEEL EXTREMELY HARD TO MANUEVER, BARELY TURNED INTO CLOSEST PARKING LOT. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECALLED. MY CAR IS CURRENTLY SITTING AT A SHOP WAITING TO BE FIXED, WHATEVER THAT MEANS.... $$$$$$$
Incident date: Jan 5, 2021
I HAVE PUT THREE SETS OF HEADLIGHTS OVER THE LAST 3 YEARS IN MY VEHICLE TO NO AVAIL. IT IS SO DARK WHEN I DRIVE NOW I CAN ONLY DRIVE WHILE USING HIGH BEAMS. I AM TOLD BY THE DEALER THE REFLECTOR HAS MALFUNCTIONED AND I MUST REPLACE THE HEADLIGHTS REFLECTORS. THE DEALER EVEN REPLACED MY HEADLIGHTS 9 MONTHS AGO AND NEVER MENTIONED THE ISSUES.
Incident date: Nov 8, 2020
HEADLIGHTS ARE ON AND THE PLASTIC LENS COVER IS CLEAR (NOT FOGGED OVER), HOWEVER THE HEADLIGHTS DO NOT LIGHT UP THE ROAD AT NIGHT. SIMILAR TO OTHER POSTS, PASSENGERS HAVE ASKED IF MY HEADLIGHTS ARE ON WHEN IN FACT THEY WERE ON. THE TURN SIGNALS LIGHT UP THE ROAD MORE THAN THE HEADLIGHTS. THE HIGH BEAMS WORK FINE.
Incident date: Jan 29, 2021
HEADLIGHTS ARE DULL AND MAKES IT ARE TO SEE AT NIGHT. CHANGED OUT BULBS BUT DID NOT FIX THE PROBLEM. CONTACTED DEALERSHIP AND WAS TOLD IT IS A KNOWN DEFECT LIKE ISSUE WITH THE REFLECTORS/MIRRORS WITHIN THE HEADLIGHT AND WAS TOLD THE WHOLE HEADLIGHT NEEDS TO BE REPLACED. OVER $2,000 BUT DEALERSHIP WOULD GIVE A DISCOUNT. IF ACURA IS AWARE THAT THE LIGHTS ARE SO DEM AT NIGHT THAT DRIVERS CAN NOT S... Read more
Incident date: Aug 15, 2020
RECEIVED 6 REPLACEMENT FRONT WINDSHIELDS, ALL OF WHICH WERE DISTORTED ADJACENT TO THE DRIVER AND PASSENGER A PILLARS. ACURA ADMITS THAT THERE IS A FLAW IN THE MOLD FOR THIS WINDSHIELD AND HAS DEEMED IT 'ACCEPTABLE'. THEY WILL NOT CERTIFY CALIBRATION OF THEIR SAFETY ELECTRONICS WITH AN AFTERMARKET WINDSHIELD. THIS DISTORTION IS A DISTRACTION AND A SAFETY ISSUE NOT TO MENTION SLIGHTLY NAUSEATING.... Read more
Incident date: Feb 2, 2021
I WAS DRIVING HOME WHEN MY AIR BAG ON DRIVER SIDE DEPLOYED
1 injured
Incident date: Jan 30, 2021
I WAS DRIVING ON A LOCAL STREET AND I HEARD A LOUD POP. BUT I DID NOT SEE ANYTHING BOUNCE OFF THE CAR. THAN I HEARD WIND NOISE FROM THE SUNROOF AND PARTICLES. I THAN DROVE HOME SLOWLY AND LOOK ON TOP OF MY CAR THE SUNROOF WAS SHATTER AND HAD A BIG HOLE. I GOOGLE THE PROBLEM AND THERE WERE INCIDENT THAT HAPPEN THE SAME LIKE ME.
Incident date: May 5, 2020
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 80K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. INSTALLED NE... Read more
Incident date: Jan 30, 2021
ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S ST... Read more
Incident date: Jan 30, 2021
ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S ST... Read more
Incident date: Jan 1, 2021
IT IS A COMMONLY KNOWN (WITH CONSUMERS) PROBLEM, THAT MANUFACTURERS CHOOSE TO IGNORE. I HAVE A 2013 ACURA RDX, THAT I BOUGHT NEW IN DECEMBER 2012. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. THE VEHICLE HAS ALWAYS BEEN MAINTAINED BY MYSELF, OR AN ACURA/HONDA DEALERSHIP. MY PROBLEM ARE THE HEADLIGHTS. I CAN NOT SEE MUCH WITH THEM ANYMORE. I HAVE NEVER PUT ANY AFTERMARKET LED TYPE OR OTHER B... Read more
Incident date: Dec 30, 2020
I HAVE BEEN DRIVING MY CAR A NUMBER OF TIMES AND ESPECIALLY WHEN ITS BEEN RAINING MY CAR WOULD TURN OFF AND THE LIGHTS WOULD START FLASHING AND THE VSA CONTROL LIGHTS WOULD COME ON. IT SCARED THE LIFE OUT OF ME. ITS HAPPENED ON THE HIGHWAY A FEW TIMES AND REGULAR DRIVING ON THE ROADS. I HAVE ALSO BEEN DRIVING AND DEPRESSED THE ACCELERATOR AND THE ACCELERATOR SEEMED TO STAY PRESSED DOWN. THE CAR W... Read more
Incident date: Dec 30, 2020
I HAVE BEEN DRIVING MY CAR A NUMBER OF TIMES AND ESPECIALLY WHEN ITS BEEN RAINING MY CAR WOULD TURN OFF AND THE LIGHTS WOULD START FLASHING AND THE VSA CONTROL LIGHTS WOULD COME ON. IT SCARED THE LIFE OUT OF ME. ITS HAPPENED ON THE HIGHWAY A FEW TIMES AND REGULAR DRIVING ON THE ROADS. I HAVE ALSO BEEN DRIVING AND DEPRESSED THE ACCELERATOR AND THE ACCELERATOR SEEMED TO STAY PRESSED DOWN. THE CAR W... Read more
Incident date: Dec 30, 2020
I HAVE BEEN DRIVING MY CAR A NUMBER OF TIMES AND ESPECIALLY WHEN ITS BEEN RAINING MY CAR WOULD TURN OFF AND THE LIGHTS WOULD START FLASHING AND THE VSA CONTROL LIGHTS WOULD COME ON. IT SCARED THE LIFE OUT OF ME. ITS HAPPENED ON THE HIGHWAY A FEW TIMES AND REGULAR DRIVING ON THE ROADS. I HAVE ALSO BEEN DRIVING AND DEPRESSED THE ACCELERATOR AND THE ACCELERATOR SEEMED TO STAY PRESSED DOWN. THE CAR W... Read more
Incident date: Aug 15, 2018
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM WHILE DRIVING AT NIGHT OR IN LOW LIGHT CONDITIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED ... Read more
Incident date: Jan 4, 2021
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED OUT AND DISPERSED THE SMOKE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC 29607, (864) 297-4529) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN BOX ASSEMBLY, EPS, APS UNIT, AND SUB-HA... Read more
Fire
Incident date: Jan 27, 2021
MULTIPLE TIMES I HAVE BEEN TRAVELING ON THE HIGHWAY AND MY CAR WOULD SUDDENLY DECREASE IN SPEED AND STALL OUT. I WOULD GO FROM 75MPH TO 45MPH VERY QUICKLY. IT WOULD THEN SUDDENLY ACCELERATE AGAIN AND GO BACK TO NORMAL. THIS IS EXTREMELY DANGEROUS AND COULD LEAD TO A DEADLY ACCIDENT.
Incident date: Jan 27, 2021
MULTIPLE TIMES I HAVE BEEN TRAVELING ON THE HIGHWAY AND MY CAR WOULD SUDDENLY DECREASE IN SPEED AND STALL OUT. I WOULD GO FROM 75MPH TO 45MPH VERY QUICKLY. IT WOULD THEN SUDDENLY ACCELERATE AGAIN AND GO BACK TO NORMAL. THIS IS EXTREMELY DANGEROUS AND COULD LEAD TO A DEADLY ACCIDENT.
Incident date: Jan 20, 2021
WAS LOOKING TO SELL MY CAR SOON AND WAS LOOKING ON KELLY BLUE BOOKS AND TURNED OUT MY CAR HAD AN UNRESOLVED RECALL BUT I WAS NEVER GIVEN A NOTICE OR ANY PAPER WORK FROM THE CURRENT DEALERSHIP I AM BUYING FROM. I DID NOTICE THE SAME EXACTLY PROBLEM ON MY CAR THAT WAS LISTED ON THE RECALL INFORMATION PROVIDED TO ME.
Incident date: Jan 2, 2021
THE LOW BEAM PROJECTOR LIGHT IS SO LOW THAT IT BECOMES A SAFETY HAZARD WHILE DRIVING AT NIGHT. ITS DUE TO LOW QUALITY REFLECTOR AT THE BACK OF PROJECTOR. DEALER QUOTED $2200 TO REPLACE BOTH HEADLAMPS. ITS AN ACURA FAULT TO PASS THE QUALITY CHECK ON SUCH KIND OF DEFECTIVE MATERIALS AND COST CUSTOMER LIFE. THE ALREADY RECALLED 2014 RDX AND ILX BUT NO NEWS FOR 2015 RDX. SUCH A SHAME.
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MIL... Read more
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MIL... Read more
Incident date: Oct 16, 2018
THE TELEMATICS UNIT IN MY 2016 ACURA TLX REMAINS IN THE ON POSITION AND CONTINUES TO ATTEMPT TO CONNECT TO A BLUETOOTH DEVICE WHILE VEHICLE IS OFF. THIS CONTRIBUTES TO BATTERY FAILURE. MANY OWNERS HAVE DISCONNECTED THE DEVICE AS HAVE I , IN ORDER TO KEEP THE BATTERY FROM CONSTANTLY DYING. CAR DIES AFTER ONE FULL DAY OF NOT BEING STARTED REQUIRING THE BATTERY TO NEED TO BE RECHARGED. ACURA STATED T... Read more
Incident date: Jan 22, 2021
THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.
Fire
Incident date: Jan 22, 2021
THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.
Fire
Incident date: Jan 22, 2021
THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.
Fire
Incident date: Jan 19, 2021
I PURCHASED THIS VEHICLE FROM A PRIVATE AUCTION IN HESPERIA, CA AROUND AUGUST OF 2020 AND I AM CURRENTLY THE REGISTERED OWNER AS OF TODAY. ABOUT A MONTH INTO THE PURCHASE I NOTICE THE CAR JERK AND BRAKE UNUSUALLY WHILE IN MOTION. I DIDN'T KNOW WHAT EXACTLY HAPPENED AT THE TIME SO I IGNORED IT FOR THE MOMENT. THEN ABOUT ANOTHER MONTH AFTER THAT INCIDENT MY WIFE, KIDS AND I WERE TRAVELING ABOUT 70 ... Read more
Crash
1 injured
Incident date: Jan 19, 2021
I PURCHASED THIS VEHICLE FROM A PRIVATE AUCTION IN HESPERIA, CA AROUND AUGUST OF 2020 AND I AM CURRENTLY THE REGISTERED OWNER AS OF TODAY. ABOUT A MONTH INTO THE PURCHASE I NOTICE THE CAR JERK AND BRAKE UNUSUALLY WHILE IN MOTION. I DIDN'T KNOW WHAT EXACTLY HAPPENED AT THE TIME SO I IGNORED IT FOR THE MOMENT. THEN ABOUT ANOTHER MONTH AFTER THAT INCIDENT MY WIFE, KIDS AND I WERE TRAVELING ABOUT 70 ... Read more
Crash
1 injured
Incident date: Jan 19, 2021
I PURCHASED THIS VEHICLE FROM A PRIVATE AUCTION IN HESPERIA, CA AROUND AUGUST OF 2020 AND I AM CURRENTLY THE REGISTERED OWNER AS OF TODAY. ABOUT A MONTH INTO THE PURCHASE I NOTICE THE CAR JERK AND BRAKE UNUSUALLY WHILE IN MOTION. I DIDN'T KNOW WHAT EXACTLY HAPPENED AT THE TIME SO I IGNORED IT FOR THE MOMENT. THEN ABOUT ANOTHER MONTH AFTER THAT INCIDENT MY WIFE, KIDS AND I WERE TRAVELING ABOUT 70 ... Read more
Crash
1 injured
Incident date: Mar 1, 2020
1999 ACURA RL. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS