Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 6, 2017
BOUGHT THE CAR USED FROM ORIGINAL OWNER. DASH HAD A SINGLE CRACK ALONG PASSENGER SIDE/AIR BAG. NOW DASH HAS MULTIPLE CRACKS SURROUNDING PASSENGER AIR BAG AREA. EXTREMELY CONCERNED REGARDING AIR BAG OPERATING PROPERLY IF DEPLOYED AS WELL AS SHARDS/SHARP PIECES OF DASH FLYING IF AIR BAG IS DEPLOYED. DISTURBED THAT ONLY SOME OF THE 2005 ACURA TL'S HAVE BEEN RECALLED AND NOT ALL FROM THIS YEAR.
Incident date: Mar 6, 2017
BOUGHT THE CAR USED FROM ORIGINAL OWNER. DASH HAD A SINGLE CRACK ALONG PASSENGER SIDE/AIR BAG. NOW DASH HAS MULTIPLE CRACKS SURROUNDING PASSENGER AIR BAG AREA. EXTREMELY CONCERNED REGARDING AIR BAG OPERATING PROPERLY IF DEPLOYED AS WELL AS SHARDS/SHARP PIECES OF DASH FLYING IF AIR BAG IS DEPLOYED. DISTURBED THAT ONLY SOME OF THE 2005 ACURA TL'S HAVE BEEN RECALLED AND NOT ALL FROM THIS YEAR.
Incident date: Oct 1, 2019
IN MOTION OR PARKED, THE VEHICLE'S HEADLIGHTS ON LOW BEAM ARE NOT BRIGHT ENOUGH TO DRIVE SAFELY. AT HIGH SPEEDS ESPECIALLY. THE HEADLIGHTS ARE DIM ENOUGH THAT NOTHING IS VISIBLE AT ALL PAST 15 FEET IN FRONT OF THE CAR. ABSOLUTELY SHOCKED THAT ACURA IS ALLOWING THIS SAFETY HAZARD TO REMAIN ON THEIR REPUTATION. THE LIGHT THAT DOES SHOW IS YELLOWISH AND NOT BRIGHT AT ALL. OTHER CARS HAVE STOP... Read more
Incident date: Feb 25, 2021
BOOT FOR RACK AND PINION STARTED LEAKING FLUID IN THE DRIVEWAY AND HAD TO REPLACE THE RACK AND PINION ASSEMBLY
Incident date: Mar 9, 2021
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT WAS DRIVING AT 60 MPH WHEN SHE HEARD AN EXPLOSION AND PULLED OVER ON THE SIDE OF THE HIGHWAY. THE CONTACT STATED THAT THE SUNROOF GLASS HAD EXPLODED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO CONTACT HER INSURANCE COMPANY SO THEY CAN PAY FOR THE SUNROOF REPLACEMENT. THE CONTACT WAS INFORMED THAT THERE WAS NO WARRANTY ... Read more
Incident date: Mar 3, 2021
BOTH MYSELF AND HUSBAND HAVE HEARD KNOCK OR LOUD POP SOUND. ONE LOUD KNOCK OR TWO WITH SLIGHT LEVEL CHANGE SUCH AS ENTERING OR LEAVING DRIVEWAY. MANY OTHER ACURA RDX OWNERS HAVE REPORTED SAME ISSUE. APPEARS TO BE FLEXING OF PANORAMIC SUNROOF. MY VEHICLE IS ONE WEEK OLD (WAS COURTESY VEHICLE) 2021 ACURA RDX. IN SHOP NOW. MANY HAVE REPORTED SERVICE ISSUES WITH NO RESOLUTION THROUGH DEALERSHIP ... Read more
Incident date: Mar 3, 2021
BOTH MYSELF AND HUSBAND HAVE HEARD KNOCK OR LOUD POP SOUND. ONE LOUD KNOCK OR TWO WITH SLIGHT LEVEL CHANGE SUCH AS ENTERING OR LEAVING DRIVEWAY. MANY OTHER ACURA RDX OWNERS HAVE REPORTED SAME ISSUE. APPEARS TO BE FLEXING OF PANORAMIC SUNROOF. MY VEHICLE IS ONE WEEK OLD (WAS COURTESY VEHICLE) 2021 ACURA RDX. IN SHOP NOW. MANY HAVE REPORTED SERVICE ISSUES WITH NO RESOLUTION THROUGH DEALERSHIP ... Read more
Incident date: Feb 19, 2021
THERE HAVE BEEN A COUPLE OF INCIDENTS WHERE I WILL BE DRIVING AND MY CAR SUDDENLY JOLTS AND COASTS TO A STOP. IT SEEMS AS THOUGH THE CAR IS BEING PLACED IN NEUTRAL WHILE I AM DRIVING BECAUSE WHEN I PRESS ON THE GAS. IT WILL JUST REV THE ENGINE. THE CHECK ENGINE LIGHT WILL TURN ON AS WELL. I TYPICALLY TURN OFF AND ON THE CAR AND THE CAR WILL THEN WORK JUST FINE. THESE INCIDENTS SEEM TO HAPPEN WHEN ... Read more
Incident date: Feb 19, 2021
THERE HAVE BEEN A COUPLE OF INCIDENTS WHERE I WILL BE DRIVING AND MY CAR SUDDENLY JOLTS AND COASTS TO A STOP. IT SEEMS AS THOUGH THE CAR IS BEING PLACED IN NEUTRAL WHILE I AM DRIVING BECAUSE WHEN I PRESS ON THE GAS. IT WILL JUST REV THE ENGINE. THE CHECK ENGINE LIGHT WILL TURN ON AS WELL. I TYPICALLY TURN OFF AND ON THE CAR AND THE CAR WILL THEN WORK JUST FINE. THESE INCIDENTS SEEM TO HAPPEN WHEN ... Read more
Incident date: Jan 17, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LESTER RAINES HONDA (5102 MACCORKLE AVENUE SW, SOUTH CHARLESTON, WV 25309, (304) 768-1251) WAS C... Read more
Incident date: Mar 5, 2021
WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS ... Read more
Incident date: Mar 5, 2021
WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS ... Read more
Incident date: Mar 5, 2021
WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS ... Read more
Incident date: Mar 2, 2021
MY VEHICLE WAS PARKED IN A PARKING LOT AND THE ENGINE CAUGHT ON FIRE. THE ENGINE WAS NOT RUNNING, IT SEAMS TO SPONTANEOUSLY CAUGHT FIRE.
Fire
Incident date: Mar 2, 2021
MY VEHICLE WAS PARKED IN A PARKING LOT AND THE ENGINE CAUGHT ON FIRE. THE ENGINE WAS NOT RUNNING, IT SEAMS TO SPONTANEOUSLY CAUGHT FIRE.
Fire
Incident date: Mar 2, 2021
I SAW THAT THERE IS A RECALL FOR MY AIRBAGS AND WAS WONDERING WHAT TO DO NEXT.
Crash
1 injured
Incident date: Jan 22, 2021
THE CAR IS BURNING OIL AT AN ACCELERATED RATE WHICH CAUSES A WARNING WHEN THE OIL LIFE IS AROUND 40 TO 50% THAT THE ENGINE HAS LOW OIL LEVEL.
Incident date: Mar 2, 2021
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND BECAME VERY DIM REDUCING VISIBILITY OF THE ROADWAY WHILE DRIVING. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW ACURA (4952 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 218-7070) WHERE THE TECHNICIAN INSPECTED THE HEADLIGHTS AND CLEANED THE HEADLAMP BULBS. THE VISIBILITY WA... Read more
Incident date: Oct 23, 2020
AS I COME TO A SLOW DOWN AND A STOP MY CAR SURGES LIKE IT WANTS TO CONTINUE TO GO. MORE LESS FEELS LIKE IT JERKS OR A STALL.
Incident date: Mar 3, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED CROWN ACURA (18911 US HWY 19 N, CLEARWATER, FL 33764) AND IT WAS CONFIRMED THAT... Read more
Incident date: Mar 1, 2020
I RECEIVED A RECALL NOTICE IN MARCH AND WAS TOLD TO PARK MY CAR. I DID FOR 9 MONTHS, FORCED TO BUY ANOTHER CAR. ACURA REFUSED TO PROVIDE A RENTAL. WE FILED A CLASS-ACTION SUIT. ACURA REQUIRED AN INSPECTION OF THE AIRBAGS/INFLATOR. I RECEIVED AN INVOICE I COULD NOT UNDERSTAND AND CALLED THE DEALER. THEY REFUSED TO RETURN FIVE MESSAGES, AND WHEN WE I REACHED THEM THEY WOULDN'T TELL ME WHAT ITEMS ON ... Read more
Incident date: Jan 26, 2021
I HAVE EXPERIENCED SUDDEN ACCELERATION PROBLEM NUMEROUS TIMES( 5 TO SIX TIMES. THE LATEST ONE WAS MARCH 1,2021. THE VEHICLE WOULD ACCELERATE (RPM RAPIDLY ) SUDDENLY WHEN DRIVING AT LOW SPEEDS(AROUND 10 TO 15MPH TO A QUICK ALMOST 30MPH WITHOUT PRESSING THE GAS PEDAL) THAT ALWAYS REQUIRE ME TO BREAK IMMEDIATELY TO AVOID ANY ACCIDENTS. I HAD THE VEHICLE CHECKED THOROUGHLY BY A COMPANY SENT EXPERT L... Read more
Incident date: Jan 26, 2021
I HAVE EXPERIENCED SUDDEN ACCELERATION PROBLEM NUMEROUS TIMES( 5 TO SIX TIMES. THE LATEST ONE WAS MARCH 1,2021. THE VEHICLE WOULD ACCELERATE (RPM RAPIDLY ) SUDDENLY WHEN DRIVING AT LOW SPEEDS(AROUND 10 TO 15MPH TO A QUICK ALMOST 30MPH WITHOUT PRESSING THE GAS PEDAL) THAT ALWAYS REQUIRE ME TO BREAK IMMEDIATELY TO AVOID ANY ACCIDENTS. I HAD THE VEHICLE CHECKED THOROUGHLY BY A COMPANY SENT EXPERT L... Read more
Incident date: Jan 13, 2021
HEADLAMPS DETERIORATE IN THE HOUSING CAUSING THE LIGHT OUTPUT TO DANGEROUSLY DROP FOR NIGHTTIME DRIVING. HARD TO GET PICTURES
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES WHERE THE POWER DOORS UNLOCK AND LOCK WITHOUT WARNING. ADDITIONALLY, THE WINDOWS WOULD RAISE AND LOWER WITHOUT WARNING. THE VEHICLE WOULD LOSE POWER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE... Read more
Incident date: Feb 1, 2021
FAILURE OF FRONT STRUT ASSEMBLIES.
Incident date: Feb 27, 2021
WHEN DRIVING AS GEAR CHANGES WHILE HITTING THE GAS ,MY CAR JULTS AS IF GAS I RAN OUT OF GAS AND HARD ENOUGH TO MAKE ME FEEL LIKE IM GETTING WIPLASH AND DOSE IT AROUND 25MPH AND 55-60 MPH AND RPM WIL JUMP AND GO BACK TO NORMAL
Incident date: Feb 27, 2021
WHEN DRIVING AS GEAR CHANGES WHILE HITTING THE GAS ,MY CAR JULTS AS IF GAS I RAN OUT OF GAS AND HARD ENOUGH TO MAKE ME FEEL LIKE IM GETTING WIPLASH AND DOSE IT AROUND 25MPH AND 55-60 MPH AND RPM WIL JUMP AND GO BACK TO NORMAL
Incident date: Oct 9, 2020
MY SON WAS DRIVING STRAIGHT DOWN THE ROAD WHEN THE DRIVER'S SIDE AIR BAGS SUDDENLY DEPLOYED.
Incident date: Oct 9, 2020
MY SON WAS DRIVING STRAIGHT DOWN THE ROAD WHEN THE DRIVER'S SIDE AIR BAGS SUDDENLY DEPLOYED.
Incident date: Feb 25, 2021
ABS/VSA WARNING LIGHT IN INSTRUMENT PANEL COMES ON AT START-UP, OTHER TIMES WHEN DRIVING, THEN DISAPPEARS ONLY TO COME BACK ON AGAIN AND LATER RE-APPEAR, DISAPPEARS, INTERMITTENTLY. DEALER HAS QUOTED $2,900 FOR ABS/VSA MODULE 57110-TL2-S21 TO WHICH I SAID NO WAY. DID QUICK SURVEY ON THE INTERNET AND FOUND THIS IS A FREQUENT PROBLEM ON THOSE VEHICLES, AND 2 OR 3 MODEL YEARS.. THINK NHTSA SHOULD... Read more
Incident date: Jan 3, 2020
THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. HONDA HAD A RECALL, ACURA MAY HAVE USED THE SAME MANUFACTURER. REPLACING BULBS DOES NOT CORRECT THE PROBLEM. APPEARS TO BE SAME PROBLEM AS NHTSA RECALL 14V323000 FOR ACURA ILX. HELP!~ I HAVE APPROX. 88,000 MILES ON VEHICLE AND USE LIGHTS BOTH DAYTIME AND... Read more
Incident date: Feb 20, 2021
THE TRANSMISSION JERK BETWEEN 1ST AND 2ND VERY EXCESSIVELY AND GOING INTO PARK IT'S ROOMY BEFORE COMPLETELY LOCKING IN
Incident date: Feb 20, 2021
WHILE PARALLEL PARKING, THE POWER STEERING STOPPED WORKING (CAR WAS STOPPED OR GOING <3 MPH). IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. NO WARNING LIGHTS CAME ON. I CHECKED TO BE SURE NOTHING WAS STUCK IN THE WHEEL WELLS OR OTHERWISE BLOCKING THE TIRES. AFTER PULLING OUT OF THE PARKING SPOT, POWER STEERING RETURNED TO NORMAL. IT HAPPENED AGAIN WHEN RE-TRYING TO PARALLEL PARK, BUT THEN POWER CA... Read more
Incident date: Feb 21, 2021
MY SUNROOF EXPLODED WHILE DRIVING 55MPH, IT SOUNDED LIKE A GUNSHOT AND GLASS WAS ALL OVER THE SHADE, THANKFULLY THE SHADE WAS CLOSED SO THE GLASS DIDN'T GET ON US OR IN THE CAR, I WAS DRIVING NORTH ON A STREET ENTERING THE CITY
Incident date: Feb 2, 2021
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I ... Read more
Incident date: Feb 2, 2021
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I ... Read more
Incident date: Feb 2, 2021
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I ... Read more
Incident date: Feb 15, 2021
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Incident date: Feb 15, 2021
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Incident date: Feb 15, 2021
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Incident date: Feb 10, 2021
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD M... Read more
Incident date: Feb 10, 2021
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD M... Read more
Incident date: Feb 12, 2019
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLAMP HOUSING HAD DETERIORATED RESULTING IN POOR VISIBILITY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609, (855) 856-9562) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMP HOUSING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFO... Read more
Incident date: May 10, 2020
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED COMPLETE BRAKE FAILURE WITH THE ABS AND THE AUTOMATIC EMERGENCY BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT HAD THE VEHICLE SERVICED BY TWO SEPARATE INDEPENDENT MECHANICS HOWEVER, AFTER EACH REPAIR THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTAC... Read more
Incident date: Feb 10, 2021
ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURR... Read more
Incident date: Feb 10, 2021
ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURR... Read more
Incident date: Feb 13, 2021
THE HEADLIGHT LOW BEAMS ARE NOT BRIGHT ENOUGH. NIGHT TIME DRIVING ON THE ROAD WITHOUT STREET LIGHTS, THE VISIBILITY CAN ONLY REACH ABOUT ONE VEHICLE AHEAD. FOR INSTANCE, WE WERE DRIVING 60MILES/HOUR ON I-94 WITHOUT ANY STREET LIGHTS NOR LANE MARK REFLECTORS, WE WERE UNABLE TO SEE 50FT IN FRONT OF US. THIS CREATES A VERY DANGEROUS SITUATION. PHOTO WERE UNABLE TO PROVIDE SINCE WE WERE JUST TRYING... Read more
Incident date: Sep 5, 2020
WHEN THE CAR RUNNING ON NORMAL SPEED AND PRESS BRAKE FOR SLOWING THE CAR TRY TO JUMP AND THE RPM FREAKS OUT
Incident date: Sep 5, 2020
WHEN THE CAR RUNNING ON NORMAL SPEED AND PRESS BRAKE FOR SLOWING THE CAR TRY TO JUMP AND THE RPM FREAKS OUT