Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Apr 1, 2019
I HAD THIS 2014 ACURA MDX FOR 4YR SINCE 2016 AS CPO AT LOCAL ACURA DEALER. SINCE 2YRS AGO, MY RPM DO NOT CLIMB STEADY AND IT IS JUMPING UP AND DOWN ,ESPECIALLY AT THE SPEED BETWEEN 40 TO 60. I THOUGHT IT IS JUST TRANSMISSION FLUID ISSUE. ONCE I REPLACED TRANSMISSION FLUID REPLACED, LEVEL OF FLUCTUATION BECAME LESS THAN PREVIOUS. BUT AFTER COUPLE MONTH LATER, IT IS STILL SAME. I AM WONDERI... Read more
Incident date: Aug 8, 2020
CON 127 MILLAS DE USO Y MIENTRAS EL VEHCULO ESTABA EN MOVIMIENTO EN EL ESTACIONAMIENTO DE UN CENTRO COMERCIAL SE APAG EL VEHICULO Y NO PRENDI. EL VEHCULO SE COMPR EL 08/01/2020 TENA UNA SEMANA DE COMPRADO.
Incident date: Mar 1, 2021
DISCOVERING MULTIPLE LOCATIONS WHERE PAINT IS PEELING. IDENTICAL LOCATIONS TO THE ACURA MDX WHITE PEARL PAINT. REAR ROOF NEAR REAR DOOR, REAR DOOR BELOW GLASS, LEFT REAR PANEL, FRONT PANEL NEAR HOOD, REAR BUMPER AND FRONT WINDOW PASSENGER SIDE WINDOW FRAME.
Incident date: Mar 22, 2021
BACK UP CAMERA DOES NOT WORK AS INTENDED IN THE DARK. ON CHANGING GEAR SELECTOR TO REVERSE, THE BACK UP IMAGE IS ALMOST COMPLETELY BLACK WITH A SLIGHT REFLECTION OF THE REVERSE LIGHTS ON THE BLACK TOP. ONCE A PROXIMITY SENSOR IS TRIGGERED (E.G. PEDESTRIAN WALKS UP CLOSE TO THE CAR), THEN THE CAMERA SWITCHES INTO DARK MODE, AND THE IMAGE IS APPROPRIATELY ILLUMINATED FOR ADEQUATE VISUALIZATION OF SU... Read more
Incident date: Mar 26, 2021
BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE ROAD AND RESTART TO RESET. AND IT WENT LIMP ON HIGHWAY AT 70 MPH, CONTINUE TO DECELERATE RAPIDLY AND DID NOT RESPOND TO GAS AND WENT LIMP, ENGINE DID NOT REV UP WITH ANY AMOUNT OF GAS. IT ONLY RESPONDED WHEN I SET THE CRUISE AND HAND ACCELERATE THAT WAY. DANGEROUS AND SCARED TO DRIVE ... Read more
Incident date: Mar 26, 2021
BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE ROAD AND RESTART TO RESET. AND IT WENT LIMP ON HIGHWAY AT 70 MPH, CONTINUE TO DECELERATE RAPIDLY AND DID NOT RESPOND TO GAS AND WENT LIMP, ENGINE DID NOT REV UP WITH ANY AMOUNT OF GAS. IT ONLY RESPONDED WHEN I SET THE CRUISE AND HAND ACCELERATE THAT WAY. DANGEROUS AND SCARED TO DRIVE ... Read more
Incident date: Mar 26, 2021
BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE ROAD AND RESTART TO RESET. AND IT WENT LIMP ON HIGHWAY AT 70 MPH, CONTINUE TO DECELERATE RAPIDLY AND DID NOT RESPOND TO GAS AND WENT LIMP, ENGINE DID NOT REV UP WITH ANY AMOUNT OF GAS. IT ONLY RESPONDED WHEN I SET THE CRUISE AND HAND ACCELERATE THAT WAY. DANGEROUS AND SCARED TO DRIVE ... Read more
Incident date: Jan 1, 2021
ABOUT 2 MONTHS AGO, MY SUV HAD A MESSAGE ALERT COME ON WHILE I WAS SITTING STILL AFTER JUST STARTING MY VEHICLE IN WALMART PARKING LOT AFTER GROCERY SHOPPING, SAYING TO CHECK THE OIL LEVEL; OIL LEVEL LOW. ALSO, JUST RECENTLY, MARCH 27TH I HAD TO ADD OIL TO MY VEHICLE AGAIN; 3/4 OF A QUART LOW ON OIL. THE VERY NEXT MORNING, I HAD ANOTHER ALERT COME ACROSS MY MESSAGE BOARD SAYING TO CHECK THE OIL LE... Read more
Incident date: Mar 30, 2021
I WAS WASHING MY CAR AND I NOTICED PAINT JUST CHIPPING AWAY AS THE WATER HIT IT AND IT JUST KEEPS GETTING WORSE AND WORSE TO THE POINT WHERE IT WAS VERY NOTICEABLE AND STARTED BOTHERING ME. THERE WAS ALREADY A RECALL ON THIS COLOR BUT JUST NOT FOR THIS MODEL SO THEY WON'T FIX IT UNLESS I PAY OUT OF POCKET !!!
Incident date: Mar 25, 2021
I HAD MOVED TO THE LEFT LANE TO PASS A SLOW MOVING TRUCK ON TH PA NORTH EAST EXTENSION. WHEN I HAD ALMOST PASSED THE TRUCK MY ENGINE LIGHT BEGAN FLASHING AND MY CAR STARTED TO DECELERATE. I WAS BARELY ABLE TO GET OVER TO THE SHOULDER. I HAD TO TURN THE CAR OFF AND RESTART IT TO GET THE LIGHT TO STOP FLASHING AND GET THE CAR TO ACCELLERATE. FORTUNATELY IT HAPPENED BEFORE I ENTERED THE TUNNEL.
Incident date: Mar 27, 2021
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH IN THE RAIN, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT GUIDED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES AND SLOWLY DRIVEN TO GAS STATION PARKING LOT. THE CONTACT CALLED ACURA OF COLUMBUS (654... Read more
Incident date: Mar 27, 2021
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH IN THE RAIN, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT GUIDED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES AND SLOWLY DRIVEN TO GAS STATION PARKING LOT. THE CONTACT CALLED ACURA OF COLUMBUS (654... Read more
Incident date: Mar 29, 2021
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ACURA OF BOSTON (1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF... Read more
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMISSIONS SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KAREN RADLEY ACURA LOCATED AT 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Jan 4, 2021
SIMILAR TO THE 2015 MDX, THE RDX WHITE PAINT IS ALSO PEELING IDENTICAL TO THOSE AREAS OF THE LISTED ON THE PAINT WARRANTY EXTENSION OF MDX.
Incident date: Mar 29, 2021
FOR AT LEAST THE PAST FOUR YEARS, MY MDX HAS BEEN "CATCHING" WHILE ACCELERATING AND LURCHING AT OTHER TIMES. IF I HAVE TO STEP ON IT TO GET THROUGH TRAFFIC OR WANT TO PASS AND I ACCELERATE, THE CAR WILL JERK. THIS IS MOST NOTICEABLE AT 40 MPH BECAUSE THAT'S THE SPEED I'M DRIVING AT MOST OFTEN. IT ALSO HAPPENS AT HIGHER SPEEDS WHEN ON THE INTERSTATE. I HAVE TAKEN IT IN TO THE DEALER NUMEROUS TIMES,... Read more
Incident date: Mar 28, 2021
BATTERY HAS HAD TO BE REPLACE THREE TIMES DURING OWNERSHIP OF CAR. ALSO CURRENTLY EXPERIENCING FOR THE THIRD TIME SINCE PURCHASE IN FALL OF 2013, TOTAL ELECTRICAL FAILURE. LIGHTS TURN ON AND OFF W/O PROMPTING, CAR DOESN'T TURN OVER WITH PROPER KEY USAGE. DASHBOARD LIGHTS WARNING FLASH, CHECK ENGINE, TPMS. MAJORITY OF ERROR CODES ARE LOSS OF COMMUNICATION BETWEEN ALL MODULES. ELECTRIC WINDOWS AND E... Read more
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT ... Read more
Incident date: Jan 4, 2021
ENGINE LIGHT ON STATING: LEAN CODE, ALL WHEEL DRIVE SYSTEMS PROBLEM, EMMISION SYSTEM PROBLEM. THE VEHICLE WAS MOVING WHEN IT CAME ON.
Incident date: Jan 4, 2021
ENGINE LIGHT ON STATING: LEAN CODE, ALL WHEEL DRIVE SYSTEMS PROBLEM, EMMISION SYSTEM PROBLEM. THE VEHICLE WAS MOVING WHEN IT CAME ON.
Incident date: Jan 4, 2021
ENGINE LIGHT ON STATING: LEAN CODE, ALL WHEEL DRIVE SYSTEMS PROBLEM, EMMISION SYSTEM PROBLEM. THE VEHICLE WAS MOVING WHEN IT CAME ON.
Incident date: May 28, 2018
TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED WHILE DRIVING 30 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STARTED TO SHUDDER. THE CONTACT ALSO STATED THAT THE GEAR SHIFTER WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO JOHN EAGLE ACURA (16015 KATY FWY, HOUSTON, TX 77094) WHERE IT WAS DIAGNOSED WITH THE IGNITION COIL CIRCUIT CABLE NEEDING TO BE REPLACED. TH... Read more
Incident date: May 28, 2018
TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED WHILE DRIVING 30 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STARTED TO SHUDDER. THE CONTACT ALSO STATED THAT THE GEAR SHIFTER WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO JOHN EAGLE ACURA (16015 KATY FWY, HOUSTON, TX 77094) WHERE IT WAS DIAGNOSED WITH THE IGNITION COIL CIRCUIT CABLE NEEDING TO BE REPLACED. TH... Read more
Incident date: Mar 24, 2021
POWER STEERING LIGHT STARTED FLASHING WHEN I TURN ON THE CAR THIS MORNING, STEERING WHEEL HARD TO TURN
Incident date: Mar 24, 2021
MY SUV HAS BEEN IN SERVICE OVER 15 TIMES STEMMING FROM ELECTRICAL ISSUES WITH THE DASH HARNESS, MULTI TIMES FOR LOSS OF POWER WHILE DRIVING, LOSS OF INFOTAINMENT SYSTEMS, AND PIPING NOISE COMING FROM THE SPEAKERS. THE LOSS OF POWER AND 'LIMP MODE' HAS HAPPENS 3 TIMES. ONCE AT HIGHWAY SPEED AFTER AN OUT OF STATE TRIP, AND TWICE ON MY WAY TO WORK DURING HUMID CONDITIONS. THE ELECTRIC ISSUES HAVE HAP... Read more
Fire
Incident date: Mar 24, 2021
MY SUV HAS BEEN IN SERVICE OVER 15 TIMES STEMMING FROM ELECTRICAL ISSUES WITH THE DASH HARNESS, MULTI TIMES FOR LOSS OF POWER WHILE DRIVING, LOSS OF INFOTAINMENT SYSTEMS, AND PIPING NOISE COMING FROM THE SPEAKERS. THE LOSS OF POWER AND 'LIMP MODE' HAS HAPPENS 3 TIMES. ONCE AT HIGHWAY SPEED AFTER AN OUT OF STATE TRIP, AND TWICE ON MY WAY TO WORK DURING HUMID CONDITIONS. THE ELECTRIC ISSUES HAVE HAP... Read more
Fire
Incident date: Mar 24, 2021
MY SUV HAS BEEN IN SERVICE OVER 15 TIMES STEMMING FROM ELECTRICAL ISSUES WITH THE DASH HARNESS, MULTI TIMES FOR LOSS OF POWER WHILE DRIVING, LOSS OF INFOTAINMENT SYSTEMS, AND PIPING NOISE COMING FROM THE SPEAKERS. THE LOSS OF POWER AND 'LIMP MODE' HAS HAPPENS 3 TIMES. ONCE AT HIGHWAY SPEED AFTER AN OUT OF STATE TRIP, AND TWICE ON MY WAY TO WORK DURING HUMID CONDITIONS. THE ELECTRIC ISSUES HAVE HAP... Read more
Fire
Incident date: Sep 30, 2020
CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.
Incident date: Sep 30, 2020
CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.
Incident date: Sep 30, 2020
CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.
Incident date: Feb 1, 2021
RACK AND PINION REPLACEMENT. EXTERIOR ISSUES: REAR BUMPER FELLED OFF; GASOLINE COVER WON'T CLOSED; DOOR HANDLES FALLING OFF; FUEL PUMP NEEDS REPLACEMENT
Incident date: Feb 1, 2021
RACK AND PINION REPLACEMENT. EXTERIOR ISSUES: REAR BUMPER FELLED OFF; GASOLINE COVER WON'T CLOSED; DOOR HANDLES FALLING OFF; FUEL PUMP NEEDS REPLACEMENT
Incident date: Feb 1, 2021
RACK AND PINION REPLACEMENT. EXTERIOR ISSUES: REAR BUMPER FELLED OFF; GASOLINE COVER WON'T CLOSED; DOOR HANDLES FALLING OFF; FUEL PUMP NEEDS REPLACEMENT
Incident date: Apr 14, 2020
I BOUGHT A BRAND NEW 2020 ACURA RDX. AFTER A FEW MONTHS, AT 1210 MILES I STARTED HEARING A SQUEALING, GRINDING NOISE WHILE APPLYING THE BRAKES UNDER MODERATE USE .THE BRAKES HAVE BEEN SERVICED OR REPAIRED 5 TIMES AT TWO DIFFERENT ACURA SERVICE CENTERS. THE NOISE SEEMS TO GO AWAY FOR A BIT BUT ALWAYS COMES BACK. ACURA CORPORATE HAS ADVISED FOR THESE MAKES AND MODELS THAT CAME OFF THE PRODUCTION ... Read more
Incident date: Mar 15, 2021
LOW BEAMS ON VEHICLE OFFER NO VISIBILITY WHILE DRIVING AT NIGHT. I WAS HAVING A HARD TIME WHILE DRIVING AT NIGHT. I HAD TO USE THE HIGH BEAMS WHILE CITY DRIVING.
Incident date: Mar 17, 2021
INCIDENT #2 DRIVING DOWN CITY STREET APPROACHING AN INTERSECTION. NO CAR IN FRONT AND NO CAR BEHIND. IN THE MIDDLE OF THE INTERSECTION THE CAR AUTO BRAKES TO A COMPLETE STOP BEFORE RELEASING BACK TO NORMAL. IF A CAR WERE BEHIND ME I WOULD HAVE MOST SURELY BEEN REAR ENDED.
Incident date: Mar 17, 2021
INCIDENT #2 DRIVING DOWN CITY STREET APPROACHING AN INTERSECTION. NO CAR IN FRONT AND NO CAR BEHIND. IN THE MIDDLE OF THE INTERSECTION THE CAR AUTO BRAKES TO A COMPLETE STOP BEFORE RELEASING BACK TO NORMAL. IF A CAR WERE BEHIND ME I WOULD HAVE MOST SURELY BEEN REAR ENDED.
Incident date: Mar 17, 2021
INCIDENT #2 DRIVING DOWN CITY STREET APPROACHING AN INTERSECTION. NO CAR IN FRONT AND NO CAR BEHIND. IN THE MIDDLE OF THE INTERSECTION THE CAR AUTO BRAKES TO A COMPLETE STOP BEFORE RELEASING BACK TO NORMAL. IF A CAR WERE BEHIND ME I WOULD HAVE MOST SURELY BEEN REAR ENDED.
Incident date: Aug 12, 2020
DRIVING ON THE HIGHWAY AT ABOUT 80 MPH AND AS I WAS ROUNDING A BAND THE CAR AUTOMATICALLY STARTED BREAKING WITH NO CARS IN FRONT OF ME. THE CAR ALMOST CAME TO A COMPLETE STOP BEFORE IT OUT OF ALLEVIATED THE BREAKING AND ALLOWED ME TO CONTINUE TO ACCELERATE.
Incident date: Feb 4, 2021
TEMPORARILY LOSS CONTROL OF MY VEHICLE WHEN I WAS EXITING THE PARKWAY AND NEEDED TO STEER AROUND TO AVOID A STOP CAR MY CAR JUST TOOK A BIG ROCK IN MOTION FROM SIDE TO SIDE. THE STEERING IS VERY UNRESPONSIVE, VEHICLE HESITATES WHEN ACCELERATING RAPIDLY AND WHEN TURNING THEY IS NO STABILITY. ALSO MY BREAKING DOESN'T REACT THE WAY IT SHOULD IT'S VERY DELAYED. ALL OF THE THINGS THAT THE DYNAMIC MODE... Read more
Incident date: Mar 11, 2021
CAR UNLOCKS MY ITSELF AFTER LOCKING.
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNDERRINER HONDA (3643 PIERCE PKWY, BILLINGS, MT 59106, (406)255-2350) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA... Read more
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNDERRINER HONDA (3643 PIERCE PKWY, BILLINGS, MT 59106, (406)255-2350) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA... Read more
Incident date: Mar 1, 2020
I PURCHASED A 2020 RDX A SPEC PACKAGE VEHICLE AND ALMOST IMMEDIATELY STARTED EXPERIENCING A HESITATION OR SLIPPING OF THE TRANSMISSION SENSATION. IT IS INTERMITTENT BUT HAPPENS WHEN COMING TO A COMPLETE STOP AND THEN TRYING TO PULL ONTO STREET, FREEWAY OR TRAFFIC FROM A COMPLETE STOP. I HAVE HAD THE VEHICLE INTO THE DEALERSHIP BUT THEY REFUSE TO ACKNOWLEDGE ANYTHING BECAUSE THE MANUFACTURER HAS ... Read more
Incident date: Feb 15, 2021
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND WHILE SCRAPING ICE OFF THE REAR HATCH WINDSHIELD, THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED WITH THE REAR HATCH WINDSHIELD NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THIS WAS A DESIGN DEFECT AND REPL... Read more
Incident date: Feb 15, 2021
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND WHILE SCRAPING ICE OFF THE REAR HATCH WINDSHIELD, THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED WITH THE REAR HATCH WINDSHIELD NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THIS WAS A DESIGN DEFECT AND REPL... Read more
Incident date: Mar 13, 2021
REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING ON INTERSTATE. JUST BEFORE LEAVING THE HOUSE IT WAS INFLATED TO 35 PSI. AFTER GETTING ON INTERSTATE I RECEIVED A LOW TIRE PRESSURE INDICATION. INITIALLY IT SHOWED 17 PSI. I SLOWED DOWN AND BY THE TIME I GOT TO THE NEXT EXIT IT WENT DOWN TO 0. I PULLED UNTIL A PARKING LOT AND THE TIRE HAD SHREDDED OFF THE RIM. THERE WERE NO HOLES OR NAILS IN THE TIRE ... Read more