Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Oct 28, 2020
CAR WON'T CRANK AND WON'T START. ENDED UP STRANDED NUMEROUS TIMES WITHIN THE LAST 2 MONTHS WHILE OUT SHOPPING. EACH TIME STRANDED, THE CAR WOULD START AFTER BEING JUMPED BY ANOTHER VEHICLE EACH TIME. AFTER THE FIRST ACCOUNT OF BEING STRANDED AND JUMPED BY ANOTHER VEHICLE, I IMMEDIATELY DROVE TO THE DEALERSHIP AND WAS TOLD BY THE DEALERSHIP THAT MY CAR BATTERY WAS TESTING "VERY GOOD" AND THEY SAID ... Read more
Incident date: Oct 28, 2020
CAR WON'T CRANK AND WON'T START. ENDED UP STRANDED NUMEROUS TIMES WITHIN THE LAST 2 MONTHS WHILE OUT SHOPPING. EACH TIME STRANDED, THE CAR WOULD START AFTER BEING JUMPED BY ANOTHER VEHICLE EACH TIME. AFTER THE FIRST ACCOUNT OF BEING STRANDED AND JUMPED BY ANOTHER VEHICLE, I IMMEDIATELY DROVE TO THE DEALERSHIP AND WAS TOLD BY THE DEALERSHIP THAT MY CAR BATTERY WAS TESTING "VERY GOOD" AND THEY SAID ... Read more
Incident date: Oct 28, 2020
CAR WON'T CRANK AND WON'T START. ENDED UP STRANDED NUMEROUS TIMES WITHIN THE LAST 2 MONTHS WHILE OUT SHOPPING. EACH TIME STRANDED, THE CAR WOULD START AFTER BEING JUMPED BY ANOTHER VEHICLE EACH TIME. AFTER THE FIRST ACCOUNT OF BEING STRANDED AND JUMPED BY ANOTHER VEHICLE, I IMMEDIATELY DROVE TO THE DEALERSHIP AND WAS TOLD BY THE DEALERSHIP THAT MY CAR BATTERY WAS TESTING "VERY GOOD" AND THEY SAID ... Read more
Incident date: Oct 15, 2020
DRIVING IN THE RAIN, ACCELERATING ONTO A HIGHWAY, OUR 2020 ACURA RDX LOST POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT WAS BLINKING, AND WE WERE FORCED TO PULL OVER. AFTER RESTARTING THE CAR, THE THE CHECK ENGINE LIGHT WAS OFF AND WE WERE ABLE TO DRIVE NORMALLY. THE CAR WAS TAKEN TO THE DEALER ON 10/24/20 BUT THE ISSUE COULD NOT BE REPRODUCED. WE WERE INFORMED THAT ACURA IS AWARE OF THE ... Read more
Incident date: Apr 1, 2020
MY HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE ON THE ROAD AT NIGHT DUE TO A MANUFACTURING DEFECT (EITHER POOR MATERIALS OR POOR WORKMANSHIP). THERE IS ZERO VISIBILITY AT NIGHT. THIS IS A KNOWN ISSUE WITH A RECALL FOR THE SAME YEAR VEHICLE OF THE RLX, THE RDX HAS NOT BEEN RECALLED FOR UNKNOWN REASONS ALTHOUGH IT HAS THE SAME SAFETY ISSUE.
Incident date: Apr 1, 2020
MY HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE ON THE ROAD AT NIGHT DUE TO A MANUFACTURING DEFECT (EITHER POOR MATERIALS OR POOR WORKMANSHIP). THERE IS ZERO VISIBILITY AT NIGHT. THIS IS A KNOWN ISSUE WITH A RECALL FOR THE SAME YEAR VEHICLE OF THE RLX, THE RDX HAS NOT BEEN RECALLED FOR UNKNOWN REASONS ALTHOUGH IT HAS THE SAME SAFETY ISSUE.
Incident date: Oct 23, 2020
THE ACURA DEALERSHIP INSPECTED MY AIRBAG INFLATOR AND DENIED REPLACEMENT SINCE THE AIRBAG NUMBER ENDED WITH "00" RATHER THAN "96", "97", "98", "99". THERE IS NO EXPLANATION AS TO WHY "00" IS SAFE. NO ONE KNOWS AT THE DEALERSHIP OR CORPORATE OFFICE. AM I AND OTHERS DRIVING WITH A SAFE AIRBAG OR IS IT STILL DEFECTIVE? DELAYED RESPONSE FROM ACURA AND HONDA. NO OPTION PROVIDED TO PURCHASE A NEW INFLAT... Read more
Incident date: Oct 23, 2020
THE ACURA DEALERSHIP INSPECTED MY AIRBAG INFLATOR AND DENIED REPLACEMENT SINCE THE AIRBAG NUMBER ENDED WITH "00" RATHER THAN "96", "97", "98", "99". THERE IS NO EXPLANATION AS TO WHY "00" IS SAFE. NO ONE KNOWS AT THE DEALERSHIP OR CORPORATE OFFICE. AM I AND OTHERS DRIVING WITH A SAFE AIRBAG OR IS IT STILL DEFECTIVE? DELAYED RESPONSE FROM ACURA AND HONDA. NO OPTION PROVIDED TO PURCHASE A NEW INFLAT... Read more
Incident date: Apr 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411; (888) 980-7593) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANU... Read more
Incident date: Jan 1, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GOODSON ACURA LOCATED AT (4801 LEMMON AVE, DALLAS, TX 75219) WAS CONTACTED AND CONFIRMED THAT PA... Read more
Incident date: Oct 21, 2020
I WAS DRIVING HOME WITH MY KIDS AND THE STEERING PRACTICALLY LOCKED UP, BUT I WAS STILL GOING ABOUT 50 MPH. THANKFULLY, WE DIDN'T GET HIT WHILE I GUIDED THE CAR OVER TO STOP SAFELY. THE PANEL JUST TOLD ME TO CHECK THE STEERING SYSTEM... WHILE I WAS TRYING NOT TO GET HIT AFTER LOSING ALL POWER TO MY STEERING WITH NO WARNING WHILE DRIVING. HAD VEHICLE TOWED HOME, AS IT WAS NIGHTTIME. NOW I HAVE TO G... Read more
Incident date: Aug 5, 2020
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE STATED THAT THE HEADLIGHTS WERE VERY DIM, MAKING IT HARD TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 INTERSTATE 10 W, SAN ANTONIO, TX 78230) WHERE THE CONTACT WAS INFORMED THAT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED AN UNKNOWN MANUFACTURER HOWE... Read more
Incident date: Jun 12, 2019
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY NOT DEPLOY IN THE EVENT OF A CRASH OR THAT THE AIR BAGS MAY INADVERTENTLY DEPLOY WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR A DEALER WERE MADE AWARE OF THE FAILURE. THE FAILU... Read more
Incident date: Oct 3, 2018
THE LIGHT ON MY 2013 ILX ARE BEING FOGGY AND SHOW DIMINISH LIGHT . DOOR LATCH ACTS UP SOMETIMES AS WELL- IT LOCK AND THEN IT DOES NOT UNLOCK. PASSENGER AIRBAG ALWAYS IS OUT OF WACK- IT SAYS THAT THEY ARE OFF THEN ON...
Incident date: Oct 3, 2018
THE LIGHT ON MY 2013 ILX ARE BEING FOGGY AND SHOW DIMINISH LIGHT . DOOR LATCH ACTS UP SOMETIMES AS WELL- IT LOCK AND THEN IT DOES NOT UNLOCK. PASSENGER AIRBAG ALWAYS IS OUT OF WACK- IT SAYS THAT THEY ARE OFF THEN ON...
Incident date: Oct 3, 2018
THE LIGHT ON MY 2013 ILX ARE BEING FOGGY AND SHOW DIMINISH LIGHT . DOOR LATCH ACTS UP SOMETIMES AS WELL- IT LOCK AND THEN IT DOES NOT UNLOCK. PASSENGER AIRBAG ALWAYS IS OUT OF WACK- IT SAYS THAT THEY ARE OFF THEN ON...
Incident date: May 1, 2015
I HAVE NOT BEEN CONTACTED ABOUT THE AIRBAG RECALL, THE POTENTIAL PROBLEM WITH THE ACCELERATOR PEDAL AND THE DRIVER SIDE LOWER BALL JOINT RECALL. SEVERAL YEARS AGO I EXITED A HIGHWAY, CAME TO A STOP SIGN AND WHEN I MADE A RIGHT TURN THE DRIVERS SIDE BALL JOINT BROKE. I HAD THE REPAIR DONE AND LUCKILY I DIDN'T HURT AO OR MYSELF. THANK YOU STAY SAFE. I THINK IT WAS IN 2015.
Incident date: May 1, 2015
I HAVE NOT BEEN CONTACTED ABOUT THE AIRBAG RECALL, THE POTENTIAL PROBLEM WITH THE ACCELERATOR PEDAL AND THE DRIVER SIDE LOWER BALL JOINT RECALL. SEVERAL YEARS AGO I EXITED A HIGHWAY, CAME TO A STOP SIGN AND WHEN I MADE A RIGHT TURN THE DRIVERS SIDE BALL JOINT BROKE. I HAD THE REPAIR DONE AND LUCKILY I DIDN'T HURT AO OR MYSELF. THANK YOU STAY SAFE. I THINK IT WAS IN 2015.
Incident date: May 1, 2015
I HAVE NOT BEEN CONTACTED ABOUT THE AIRBAG RECALL, THE POTENTIAL PROBLEM WITH THE ACCELERATOR PEDAL AND THE DRIVER SIDE LOWER BALL JOINT RECALL. SEVERAL YEARS AGO I EXITED A HIGHWAY, CAME TO A STOP SIGN AND WHEN I MADE A RIGHT TURN THE DRIVERS SIDE BALL JOINT BROKE. I HAD THE REPAIR DONE AND LUCKILY I DIDN'T HURT AO OR MYSELF. THANK YOU STAY SAFE. I THINK IT WAS IN 2015.
Incident date: May 20, 2020
I RECENTLY LEASED 2020 ACURA RDX BASE MODEL SUV. I HAVE NOTICED FREQUENT UNEXPLAINED DECELERATION WHEN ON HIGHWAY, PROBABLY OCCURS AT LEASED ONCE EVERY TIME I DRIVE AT HIGHWAY SPEEDS. I HAVE CONTACTED ACURA OF PLEASANTON VIA THE SALES ASSOCIATE I HAVE DEALT WITH FOR THE PAST SEVERAL YEARS, DESCRIBED THE PROBLEM. HAVE NOT RECEIVED RESPONSE, AND IT DOES NOT APPEAR THAT A RECALL ON THIS MODEL HAS... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY... Read more
Incident date: Oct 19, 2020
COULD HAD AN ACCIDENT I WAS ON THE FREEWAY AND ALL OF A SUDDEN THE LIGHT ON MY CAR CAME ON SAYING THAT THE POWER STEERING HAD GONE OUT AT THAT TIME I REALIZE THAT I COULD NOT CONTROL THE CAR IT WAS HARD I HAD TO GET A FEEL FOR IT TO TURN IT SO I COULD PULL OFF TO THE SIDE AND THEN THAT'S WHEN I CALLED AAA TO COME AND TOW THE CAR BECAUSE I COULD NOT STEER IT. MY CAR HAS 75,000 MILES ONLY. THAT'S A ... Read more
Incident date: Oct 17, 2020
MULTIPLE SYSTEMS INDICATOR FAILURES WEN ON, PER ATTACHED PICTURES. THE TRANSMISSION WAS STUCK IN THE 1ST GEAR, THE VEHICLE WAS VIBRATING AND WAS UNABLE TO ACCELERATE. THIS CREATED A DRIVING HAZARD, AS I WAS ON THE ROADWAY.
Incident date: Oct 17, 2020
MULTIPLE SYSTEMS INDICATOR FAILURES WEN ON, PER ATTACHED PICTURES. THE TRANSMISSION WAS STUCK IN THE 1ST GEAR, THE VEHICLE WAS VIBRATING AND WAS UNABLE TO ACCELERATE. THIS CREATED A DRIVING HAZARD, AS I WAS ON THE ROADWAY.
Incident date: Mar 1, 2020
I HAVE RECEIVED A NOTICE FROM AMERICA HONDA MOTOR COMPANY ON MARCH 2020 (NHTSA RECALL 20V-026) THAT THE INFLATOR INSIDE THE DRIVER FRONTAL AIRBAG MODULE MAY ABSORB MOISTURE, WHICH MAY CAUSE THE DRIVER FRONTAL AIRBAG TO MALFUNCTION IN A CRASH WHERE THE AIRBAG DEPLOYS. THE LETTER STATES "THE REPLACEMENT PARTS NEEDED TO REPAIR YOUR VEHICLE, IF NECESSARY, ARE NOT AVAILABLE AND ACURA IS UNABLE TO INSP... Read more
Incident date: Oct 12, 2020
PROBLEM WITH JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH/UPDATE THE PGM-FI ORA/T SOFTWARE AND FLUSH THE ATF. ACURA SENT SERVICE BULLETIN 16-062 ON 09/28/2018 JUST FOR 8 YEARS/80,000 MILES I HAVE A 2103 ACURA MDX WITH 103,102 MILES WITH THE SAME BULLETIN ISSUE, THEY WANT ME TO PAY CLOSE TO $500.00 FOR AN ISSUE THAT THEY READY KNOW WITH OUT DOING A DIAGNOSTIC ON MY VEHICLE.
Incident date: Oct 14, 2020
AT APPROXIMATELY 10A OCT 14TH 2020 TRAVELING SOUTH BOUND ROUTE 15 IN LYCOMING COUNTY PA WEATHER CONDITIONS LIGHT RAIN 65DEG F DRIVING 2020 ACURA RDX WITH 2800 MILES ON ODOMETER. UPON APPROACH OF TRUCK TRAFFIC IN RIGHT LANE MOVED INTO LINE OF FASTER MOVING TRAFFIC IN LEFT LANE TO PASS TRUCKS WHEN THE ACURA RDX IMMEDIATELY LOST POWER AND SPEED, ALMOST CAUSED A CHAIN OF REAR END COLLISIONS AND THE VE... Read more
Incident date: Oct 14, 2020
AT APPROXIMATELY 10A OCT 14TH 2020 TRAVELING SOUTH BOUND ROUTE 15 IN LYCOMING COUNTY PA WEATHER CONDITIONS LIGHT RAIN 65DEG F DRIVING 2020 ACURA RDX WITH 2800 MILES ON ODOMETER. UPON APPROACH OF TRUCK TRAFFIC IN RIGHT LANE MOVED INTO LINE OF FASTER MOVING TRAFFIC IN LEFT LANE TO PASS TRUCKS WHEN THE ACURA RDX IMMEDIATELY LOST POWER AND SPEED, ALMOST CAUSED A CHAIN OF REAR END COLLISIONS AND THE VE... Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2017 ACURA ILX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO MISFIRE AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FLUSHED THE FUEL INJECTORS. THE CONTAC... Read more
Incident date: Oct 13, 2020
CAR IS NOT STARTING. BATTERY DRAINAGE MAY BE ISSUE.
Incident date: Oct 11, 2020
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A ... Read more
Incident date: Oct 11, 2020
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A ... Read more
Incident date: Oct 11, 2020
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A ... Read more
Incident date: Sep 5, 2020
I WAS DRIVING ON A NYC STREET, GOING OVER A SPEED BUMP AT LESS THAN THE NOTED (10 MPH) SPEED WHEN THE SPARE TIRE BROKE FROM THE HOLDER AND DROPPED INTO THE PATH OF THE FOLLOWING CAR.
Incident date: Sep 5, 2020
I WAS DRIVING ON A NYC STREET, GOING OVER A SPEED BUMP AT LESS THAN THE NOTED (10 MPH) SPEED WHEN THE SPARE TIRE BROKE FROM THE HOLDER AND DROPPED INTO THE PATH OF THE FOLLOWING CAR.
Incident date: Sep 15, 2020
THE TRANSMISSION JUST QUIT ON ME. NO POWER AT ALL.
Incident date: Sep 16, 2020
CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.
Incident date: Sep 16, 2020
CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.
Incident date: Oct 11, 2020
WHEN I BACK OUT OF SOMEWHERE AND SELECT `DRIVE' ON THE TRANSMISSION THERE IS A DELAY OF 2 SECONDS TO 5 SECONDS BEFORE IT ENGAGES IN 'DRIVE' .THAT IS A LONG TIME WHEN A PERSON IS PULLING OUT ON AN ARTERIAL. THE ACCELERATION IWHEN IN 'DRIVE' IS NOT CONSISTENT WITH A SIMILAR HESITATION. FROM THE TIME THE ACCELERATOR HAS BEEN PRESSED IT COULD BE 2 TO 5 SECONDS BEFORE IT BEGINS TO MOVE. IT HAS BEEN TE... Read more
Incident date: Oct 11, 2020
WHEN I BACK OUT OF SOMEWHERE AND SELECT `DRIVE' ON THE TRANSMISSION THERE IS A DELAY OF 2 SECONDS TO 5 SECONDS BEFORE IT ENGAGES IN 'DRIVE' .THAT IS A LONG TIME WHEN A PERSON IS PULLING OUT ON AN ARTERIAL. THE ACCELERATION IWHEN IN 'DRIVE' IS NOT CONSISTENT WITH A SIMILAR HESITATION. FROM THE TIME THE ACCELERATOR HAS BEEN PRESSED IT COULD BE 2 TO 5 SECONDS BEFORE IT BEGINS TO MOVE. IT HAS BEEN TE... Read more
Incident date: Oct 8, 2020
I BOUGHT A VEHICLE LAST YEAR AND NEVER RAN THE CARFAX BUT NOW I HAVE IT AND IT APPEARS THE MILEAGE HAS BEEN TAMPERED WITH
Incident date: Apr 30, 2014
I OWN 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. I SAW MANY 2014 ACURA RDX OWNERS REPORTED SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/ACURA/RDX/HEADLIGHTS-PROBLEMS.PHP. I WENT TO ACURA DEALER NEARBY MY HOME MULTIPLE TIMES AND THEY DON'T WANT TO HELP. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACC... Read more
Incident date: Mar 10, 2020
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL IN MARCH 2020. WHEN I CALLED THE ACURA DEALER IN CHARLOTTE THEY TOLD ME THAT THE PART WOULD BE THERE IN JULY, CALLED IN JULY THEY SAID AUGUST CALLED IN SEPTEMBER AND THEY SAID THAT THE PART IS STILL NOT THERE
Incident date: Oct 8, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Incident date: Oct 8, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Incident date: Oct 8, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Incident date: Jan 17, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V02700 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A ... Read more
Incident date: Sep 4, 2020
CAR HAS 50K MILES. STARTING SMOKING AND HAS BURNING OIL SMELL. IT HAS BEEN DIAGNOSED AS THE DIFFERENTIAL, ULTIMATELY THE TRANSMISSION. CANNOT FIND RECALL AS IT IS MORE THEN 15 YEARS. BUT THERE WAS ONE IN 2004. HOW DO I GET THAT RECALL COVERED? PLEASE HELP. I LOVE THIS CAR.
Incident date: Sep 11, 2020
PURCHASED BRAND NEW. AT 100 MILES BRAKES MAKE NOISE AND I CAN FEEL ABRASIVE RUBBING/GRINDING. AT WET CONDITIONS, NOISE SIGNIFICANTLY INCREASE AND GENERATE VIBRATIONS WHEN APPLYING BRAKES. DEALERSHIP REPLACE BOTH FRONT BRAKES AND ROTORS ONLY TO HAVE TO THE SYMPTOM RE-OCCURRENCE ABOUT 20 MILES LATER. SUBMITTED COMPLAINT TO ACURA CLIENT RELATIONS AND WAS TOLD IT IS COMMON ISSUE WITH HONDA BRAKES AN... Read more