Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Feb 21, 2020
FEBRUARY 2020 GOING DOWNHILL AT 30MPH ON A CURVED ROAD, AND MY WHEEL SNAPS TO THE RIGHT THANKS TO RECALLED BALL JOINTS!!!!!!!!! HIT THE CURB, SNAPPED MY ROTOR IN HALF AND THE BRAKE LINE. LOWER CONTROL ARM WENT THRU MY CRADLE. SPINNING OUT OF CONTROL WITH NO STEERING AND NO FREAKING BRAKES AT ALL. OUT OF NOWHERE! TOTALED SUSPENSION ALL THE WAY AROUND. ONLY FREAKIN AIRBAG TO GO OFF WAS THE PASSENGER... Read more
Crash
1 injured
Incident date: Feb 21, 2020
FEBRUARY 2020 GOING DOWNHILL AT 30MPH ON A CURVED ROAD, AND MY WHEEL SNAPS TO THE RIGHT THANKS TO RECALLED BALL JOINTS!!!!!!!!! HIT THE CURB, SNAPPED MY ROTOR IN HALF AND THE BRAKE LINE. LOWER CONTROL ARM WENT THRU MY CRADLE. SPINNING OUT OF CONTROL WITH NO STEERING AND NO FREAKING BRAKES AT ALL. OUT OF NOWHERE! TOTALED SUSPENSION ALL THE WAY AROUND. ONLY FREAKIN AIRBAG TO GO OFF WAS THE PASSENGER... Read more
Crash
1 injured
Incident date: Feb 21, 2020
FEBRUARY 2020 GOING DOWNHILL AT 30MPH ON A CURVED ROAD, AND MY WHEEL SNAPS TO THE RIGHT THANKS TO RECALLED BALL JOINTS!!!!!!!!! HIT THE CURB, SNAPPED MY ROTOR IN HALF AND THE BRAKE LINE. LOWER CONTROL ARM WENT THRU MY CRADLE. SPINNING OUT OF CONTROL WITH NO STEERING AND NO FREAKING BRAKES AT ALL. OUT OF NOWHERE! TOTALED SUSPENSION ALL THE WAY AROUND. ONLY FREAKIN AIRBAG TO GO OFF WAS THE PASSENGER... Read more
Crash
1 injured
Incident date: Sep 30, 2020
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BACK OVER PREVENTION CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS MOISTURE INSIDE THE LENS, CAUSING THE IMAGE TO BE BLURRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERA SEAL FAILED AND NEEDED TO BE REPLA... Read more
Incident date: Dec 13, 2020
2015 ACURA TLX FREQUENTLY STALLS, DOES NOT RESTART WHEN IDLE STOP FEATURE IS USED. THIS IS A SAFETY ISSUE WHEN AT AN INTERSECTION AND I AM STALLED, HAVING TO PUT THE CAR IN PARK AND THEN RESTART THE CAR. BROUGHT THE CAR IN TWICE TO ACURA IN 2016 WHEN I INITIALLY PURCHASED THE VEHICLE, BROUGHT IT IN AGAIN TO ACURA THIS WEEK AND THEY ARE UNABLE TO FIX IT, INDICATING THIS HAS BEEN AN ISSUE WITH TLX... Read more
Incident date: Aug 1, 2020
APPEARS TO HAVE ISSUES SHIFTING FROM D4 TO D5 OR WHILE IN D5. ROUGHLY AROUND 1.6K RPM THE VEHICLE SOUNDS LIKE IT IS DRIVING OVER RUMBLE STRIPS. I THINK IT MIGHT BE A TORQUE CONVERTER PROBLEM.
Incident date: Dec 11, 2020
TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED U... Read more
Incident date: Dec 10, 2020
2013 ACURA TL STEERING GOT LOCKED AFTER CHECK POWER STEERING SYSTEM, THIS IS VERY RISKY IF I WAS ON HIGHWAY AND WOULD HAVE HAPPEN DURING DRIVING. SUCH PROBLEMS NEEDS TO BE ADDRESSED BY CO ASAP AS THIS IS LIFE THREATENING TO DRIVER INCLUDING PASSENGERS IN VEHICLE DURING PROBLEM. STEERING IS LOCKED AND CAN'T MOVE IN ANY DIRECTION.
Incident date: Nov 23, 2020
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THE VEHICLE BRAKE SYSTEM FAILED. THE CONTACT STATED THAT IN COLD CLIMATE, THE VEHICLE BRAKE FAILED TO ENGAGE AND THE CONTACT HAD TO ENGAGE THE BRAKE WITH FORCE TO BE ABLE TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEH... Read more
Incident date: Oct 10, 2018
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION FOR SAFE DRIVING. THE CONTACT STATED THAT WHEN THE FAILURE FIRST OCCURRED, THE VEHICLE WAS TAKEN TO ACURA OF FREMONT (5700 CUSHING PKWY, FREMONT, CA 94538, WHERE THE HEADLIGHTS BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT SHE ALMOST RA... Read more
Incident date: Aug 5, 2020
AIRBAG SIGN IS ON . AND TRANSMISSION IS SEEMS LIKE IT GETS STUCK IN GEAR
Incident date: Aug 5, 2020
AIRBAG SIGN IS ON . AND TRANSMISSION IS SEEMS LIKE IT GETS STUCK IN GEAR
Incident date: Dec 8, 2020
I WAS DRIVING HOME FROM WORK ON INTERSTATE I 84 IN MY CAR ENGINE STOPPED. I PULLED OVER ON THE SIDE OF THE ROAD SEE WHAT WAS GOING ON WITHOUT POWER STEERING WITHOUT POWER BREAKING AND WHEN I WAS ON THE SIDE OF THE ROAD AND I TRIED TO START MY CAR IN THE VEHICLE WAS JUST CLICKING. ONCE I GOT THE CAR HOME I TESTED THE BATTERY AND I TESTED THE ALTERNATOR BOTH OF WHICH ARE WORKING FINE THE STARTER SOM... Read more
Incident date: Nov 24, 2020
A CAR STOP IN FRONT OF ME QUICKLY SO I PUSH THE BRAKE HARD TO STOP AND I HEARD THE ABS GRINDING, SO EVERYTHING FINE, I CONTINUE DRIVING THEN I WANT TO STOP ON THE STOP SIGN AND I FOUND THE BRAKE PEDAL IS NOT NORMAL I HAVE TO PUSH IT COMPLETELY DOWN FEELS LIKE NO BRAKES I TOOK IT TO ACURA DEALER AND THEY FLASH THE BRAKE OIL, AND I TOLD THEM WHAT HAPPENED THEY SAID NO AIR IN THE ABS OR THE SYSTEM AN... Read more
Incident date: Apr 26, 2019
THE DRIVER SIDE HEAD LIGHTS ARE BRIGHTER THAN THE PASSENGER SIDE HEAD LIGHTS. I GET BRIGHT LIGHTED ALL THE TIME. IT LOOKS LIKE MY BRIGHT LIGHTS ARE ON AND THEIR NOT. THE FROM AIR CONDITIONING / HEAT FAN WORKS OFF AND ON. THE BLOWER IS ACTING UP. THE BACK HEAT FAN ( BLOWER) WORKS ALL THE TIME. I HAVE TO CRACK THE FRONT WINDOWS AND FLY DOWN THE HIGHWAY TO GET THE FRONT FAN TO WORK.
Incident date: Apr 26, 2019
THE DRIVER SIDE HEAD LIGHTS ARE BRIGHTER THAN THE PASSENGER SIDE HEAD LIGHTS. I GET BRIGHT LIGHTED ALL THE TIME. IT LOOKS LIKE MY BRIGHT LIGHTS ARE ON AND THEIR NOT. THE FROM AIR CONDITIONING / HEAT FAN WORKS OFF AND ON. THE BLOWER IS ACTING UP. THE BACK HEAT FAN ( BLOWER) WORKS ALL THE TIME. I HAVE TO CRACK THE FRONT WINDOWS AND FLY DOWN THE HIGHWAY TO GET THE FRONT FAN TO WORK.
Incident date: Nov 14, 2020
IMMOBILIZER GREEN KEY LIGHT WILL NOT GO OFF. I HAVE BEEN TROUBLESHOOTING AND FOUND CORROSION IN THE PCM/ECM CONTROL UNIT THAT IS UNDER THE CENTER COUNSEL. SALT-WATER SOAKED THE CARPETING AND THAT CORRODED THE FRAME OF THE UNIT AND GOT INSIDE AND ONTO THE CIRCUIT BOARD. I CHECKED FOR A RECALL AND THERE IS ONE FOR THIS MODEL AND YEAR. IT ASKED FOR THE VIN # AND IT CAME BACK TELLING ME IT WAS INCL... Read more
Incident date: Nov 14, 2020
IMMOBILIZER GREEN KEY LIGHT WILL NOT GO OFF. I HAVE BEEN TROUBLESHOOTING AND FOUND CORROSION IN THE PCM/ECM CONTROL UNIT THAT IS UNDER THE CENTER COUNSEL. SALT-WATER SOAKED THE CARPETING AND THAT CORRODED THE FRAME OF THE UNIT AND GOT INSIDE AND ONTO THE CIRCUIT BOARD. I CHECKED FOR A RECALL AND THERE IS ONE FOR THIS MODEL AND YEAR. IT ASKED FOR THE VIN # AND IT CAME BACK TELLING ME IT WAS INCL... Read more
Incident date: Oct 15, 2019
TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'... Read more
Incident date: Oct 15, 2019
TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'... Read more
Incident date: Jul 1, 2020
LOW BEAM HEADLIGHTS ARE VERY DIM ON MY ACURA RDX. IT'S VERY HARD TO SEE THE ROAD AT NIGHT AND AS SUCH IT IS UNSAFE FOR DRIVING AT NIGHT. I HAVE HAD THE BULBS REPLACED TWICE AND THE LENSES PROFESSIONALLY BUFFED. THE ACURA DEALERSHIP SAID THAT THEY CANNOT REPAIR AND WOULD NEED TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A RIDICULOUS COST. NO PROBLEMS WITH HIGH BEAMS, ONLY LOW BEAM.
Incident date: Dec 2, 2020
CANNOT TURN WHEEL, IT'S VERY DIFFICULT
Incident date: Dec 2, 2020
CANNOT TURN WHEEL, IT'S VERY DIFFICULT
Incident date: Dec 1, 2020
WHILE DRIVING I NOTICED THAT MY CAR DIDN'T SEEM TO SHIFT CORRECTLY. I PULLED OVER AND ACCELERATED AGAIN. GOT TO MY DESTINATION AND NOTICED THE CAR WASN'T MOVING HARLDY AS I PULLED UP TO PARK. ONCE I PARKED, I PUT IT IN REVERSE TO PULL UP AGAIN AND IT WAS MAKING A LOUD NOISE AND JERKING WHEN I PUT IT IN REVERSE. I DID THIS LIKE 3 TIMES TO TRY AND FIGURE OUT WHAT WAS GOING ON. AFTER ABOUT 4 HOURS ... Read more
Incident date: Dec 1, 2020
WHILE DRIVING I NOTICED THAT MY CAR DIDN'T SEEM TO SHIFT CORRECTLY. I PULLED OVER AND ACCELERATED AGAIN. GOT TO MY DESTINATION AND NOTICED THE CAR WASN'T MOVING HARLDY AS I PULLED UP TO PARK. ONCE I PARKED, I PUT IT IN REVERSE TO PULL UP AGAIN AND IT WAS MAKING A LOUD NOISE AND JERKING WHEN I PUT IT IN REVERSE. I DID THIS LIKE 3 TIMES TO TRY AND FIGURE OUT WHAT WAS GOING ON. AFTER ABOUT 4 HOURS ... Read more
Incident date: Dec 1, 2020
WHILE DRIVING I NOTICED THAT MY CAR DIDN'T SEEM TO SHIFT CORRECTLY. I PULLED OVER AND ACCELERATED AGAIN. GOT TO MY DESTINATION AND NOTICED THE CAR WASN'T MOVING HARLDY AS I PULLED UP TO PARK. ONCE I PARKED, I PUT IT IN REVERSE TO PULL UP AGAIN AND IT WAS MAKING A LOUD NOISE AND JERKING WHEN I PUT IT IN REVERSE. I DID THIS LIKE 3 TIMES TO TRY AND FIGURE OUT WHAT WAS GOING ON. AFTER ABOUT 4 HOURS ... Read more
Incident date: Dec 2, 2020
WE PURCHASED THIS CAR NEW IN 2004! THIS CAR HAS NEVER HAD A AIRBAG RECALL. I'M VERY CONCERNED THIS YEAR, MAKE AND MODEL WAS OVERLOOKED CONCERNING THE AIRBAG RECALL. EVERY SINGLE MODEL AND YEAR AROUND THIS 2004 ACURA TL WAS RECALLED FOR THE AIRBAG REPLACEMENT. WE CONSTANTLY CHECK FOR UPDATES TO ASSURE WE DO NOT MISS A NOTICE. IS THERE ANYTHING THAT CAN BE DONE TO ASSURE OUR 2004 TL AIRBAG IS SA... Read more
Incident date: Dec 2, 2019
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE TRANSMISSION SEEMED AS IF IT WAS SLIPPING WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE... Read more
Incident date: Dec 2, 2019
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE TRANSMISSION SEEMED AS IF IT WAS SLIPPING WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE... Read more
Incident date: Dec 1, 2020
THE HEADLIGHTS ARE NOT SUFFICIENTLY BRIGHT TO LIGHT UP THE ROAD OR ROAD SIGNS. THE DEALER IS FAMILIAR WITH THE PROBLEM BUT DOESN'T HAVE A SOLUTION TO OFFER. THE LIGHT COVERS ARE CLEAR WITH NO FOGGING.
Incident date: Nov 2, 2020
I HAVE A 2011 ACURA MDX AND JUST RECENTLY MY AIRBAG SRS LIGHT HAS CAME ON WHEN I TURNED MY VEHICLE ON. I WAS TOLD BY THE ACURA DEALERSHIP THAT THIS WAS DUE TO A MALFUNCTIONING AIRBAG SENSOR. DUE TO THIS MALFUNCTION NONE OF MY AIRBAGS WILL DEPLOY IF I WERE TO GET INTO AN ACCIDENT. WHICH I THINK IS ABSOLUTELY INSANE. WHEN I TOOK IT TO THE DEALER THEY STATED IT WOULD COST OVER $1500 TO FIX IT. AS A ... Read more
Incident date: Nov 2, 2020
I HAVE A 2011 ACURA MDX AND JUST RECENTLY MY AIRBAG SRS LIGHT HAS CAME ON WHEN I TURNED MY VEHICLE ON. I WAS TOLD BY THE ACURA DEALERSHIP THAT THIS WAS DUE TO A MALFUNCTIONING AIRBAG SENSOR. DUE TO THIS MALFUNCTION NONE OF MY AIRBAGS WILL DEPLOY IF I WERE TO GET INTO AN ACCIDENT. WHICH I THINK IS ABSOLUTELY INSANE. WHEN I TOOK IT TO THE DEALER THEY STATED IT WOULD COST OVER $1500 TO FIX IT. AS A ... Read more
Incident date: Nov 25, 2020
I WAS DRIVING ON A FREEWAY AT 4:30AM WHEN I SUDDENLY LOST ALL POWER FROM THE ENGINE AND IT WENT INTO LIMP MODE. THE CHECK ENGINE LIGHT WAS FLASHING AND FORTUNATELY THERE WAS NO TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD. I SHUT OFF THE CAR AND SAT FOR A FEW MINUTES AND WHEN I RESTARTED THE CAR EVERYTHING WAS WORKING FINE. I HAD A 12 HOUR DRIVE AHEAD OF ME AND I NEVER STOPPED THINKING OF HOW T... Read more
Incident date: Nov 25, 2020
I WAS DRIVING ON A FREEWAY AT 4:30AM WHEN I SUDDENLY LOST ALL POWER FROM THE ENGINE AND IT WENT INTO LIMP MODE. THE CHECK ENGINE LIGHT WAS FLASHING AND FORTUNATELY THERE WAS NO TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD. I SHUT OFF THE CAR AND SAT FOR A FEW MINUTES AND WHEN I RESTARTED THE CAR EVERYTHING WAS WORKING FINE. I HAD A 12 HOUR DRIVE AHEAD OF ME AND I NEVER STOPPED THINKING OF HOW T... Read more
Incident date: Oct 20, 2020
VEHICLE EXPERIENCED INTERMITTENT STARTING HESITATION, TOOK TO ACURA DEALER, DEALER DIAGNOSED LOW PRESSURE FROM FUEL PUMP (40 PSI VS. 55 PSI SPEC). HAD TO REPLACE FUEL PUMP, AND PAID FULL COST OUT OF POCKET. APPEARS ACURA FUEL PUMP ISSUE IS FOR YEARS PRIOR TO 2019, AND RECALL SHOULD BE EXPANDED IN SCOPE, AS MY ACURA RDX IS A 2015 AND ALSO HAD A FAULTY FUEL PUMP. I AM THE ORIGINAL VEHICLE OWNER AND ... Read more
Incident date: Nov 25, 2020
I WAS DRIVING DOWN AN EXPRESSWAY AND HAD STOPPED AT A TRAFFIC SIGNAL. AS THE SIGNAL TURNED GREEN, I ACCELERATED AND AS SOON AS THE CAR WAS OUT OF THE INTERSECTION, IT WENT INTO THE SO CALLED 'LIMP MODE' WITH ALL POWER GONE. THE CAR STARTED TO FLASH ALL LIGHTS LIKE CHECK ENGINE, BRAKE SYSTEM, ACC SYSTEM ETC. AND I HAD TO STOP ON THE SHOULDER. CALLED EMERGENCY SERVICES AND GOT THE VEHICLE TOWED TO D... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEAD LIGHTS WERE VERY DIM, REDUCING THE VISIBILITY FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRECISION ACURA OF PRINCETON LOCATED AT 3001 US-1, LAWRENCEVILLE, NJ 08648, WHO DIAGNOSED THAT BOTH THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHT ASSEMBLIES WERE FAULTY AND NEEDED TO BE REPLACE... Read more
Incident date: Nov 22, 2020
NOVEMBER 22, 2020 10:15 PM ROUTE 287 (IN ROUTE TO EDISON RTE 1 EXIT). 2020 ACURA RDX A-SPEC - A FEW MINUTES AFTER ACCELERATING SAFELY ONTO A MERGING LANE (WITH TRUCKS) THE ENGINE PERFORMANCE LIGHT STARTS BLINKING AND CAR STARTED TO SLOW DOWN ALMOST TO A ROLL. AS THE TRUCK'S HEADLIGHTS GOT CLOSER, IT MANAGED ALONG WITH SEVERAL OTHER CARS TO SWITCH LANES AS I TURNED HAZARD LIGHTS ON AND STEERED THE ... Read more
Incident date: Nov 22, 2020
NOVEMBER 22, 2020 10:15 PM ROUTE 287 (IN ROUTE TO EDISON RTE 1 EXIT). 2020 ACURA RDX A-SPEC - A FEW MINUTES AFTER ACCELERATING SAFELY ONTO A MERGING LANE (WITH TRUCKS) THE ENGINE PERFORMANCE LIGHT STARTS BLINKING AND CAR STARTED TO SLOW DOWN ALMOST TO A ROLL. AS THE TRUCK'S HEADLIGHTS GOT CLOSER, IT MANAGED ALONG WITH SEVERAL OTHER CARS TO SWITCH LANES AS I TURNED HAZARD LIGHTS ON AND STEERED THE ... Read more
Incident date: Nov 1, 2020
THE FRONT AND/OR REAR BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN LIGHTLY APPLIED AT 15 MPH OR LESS. MY VIN DIDN'T MAKE IT ON THE PUBLISHED LIST BELOW, BUT I AM EXPERIENCING THE SAME ISSUES. PLEASE UPDATE THE SERVICE BULLETIN TO INCLUDE MY VIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10168081-0002.PDF
Incident date: Oct 12, 2020
THE TRANSMISSION IN THIS CAR HAS ISSUES WITH ACCELERATION AND DECELERATION. I NOTICE THAT THERE IS TRANSMISSION JUDDER BETWEEN 20-45 MPH
Incident date: Nov 23, 2020
SHUDDERING WHEN GOING BETWEEN 20-40 MILES.
Incident date: Nov 2, 2020
ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FOR... Read more
Incident date: Nov 2, 2020
ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FOR... Read more
Incident date: Nov 1, 2020
: THIS IS MY FOURTH ACURA VEHICLE. (98 INTEGRA/2010 RDX/2010 TSX) AND NOW A CPO 2015 RDX. THE VEHICLE IN THE DAYLIGHT, IS EXCELLENT. HOWEVER, THE AMOUNT OF LIGHT THAT THE HEAD LIGHTS ILLUMINATES IS EXTREMELY POOR, ALMOST DANGEROUS. THE DEALER IS VERY GOOD AND THEY HAVE STATED THEY KNOW ITS AN ISSUE, AS THE FOIL IS NOT REFLECTIVE ENOUGH. THE LENS' ARE CRYSTAL CLEAR, SO THAT IS NOT THE ISSUE. I AM C... Read more
Incident date: Nov 12, 2020
THERE IS SOME JERKINESS WHEN CAR SWITCHES GEARS. READ IT COULD BE THE TORQUE CONVERTER OR BE FIXED WITH A SOFTWARE UPDATE. I HAD THE SOFTWARE UPDATE ALREADY.
Incident date: Jul 30, 2020
IN JULY 2020, WITH 82143 MILES, MY POWER STEERING COMPLETELY STOPPED WORKING.
Incident date: Mar 1, 2020
2003 ACURA RL. CONSUMER WRITES IN REGARDS TO DRIVER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER DID NOT MAKE A REASONABLE ATTEMPT TO ASSIST WITH THE 500 MILE ROUND TRIP TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NO LONGER AUTHORIZING LOCAL DEALERSHIPS TO COMPLETE RECALLS. *JS
Incident date: Nov 12, 2020
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT WHILE ACCELERATING ABOVE 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAITED FOR SEVERAL MINUTES BEFORE RESTARTING THE VEHICLE AND, THE VEHICLE OPERATED AS INTENDED. NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (877)363-2817) WAS CONTACTED AND INFORMED O... Read more