Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Nov 1, 2020
CRACKS AROUND THE PASSENGER SIDE AIRBAGS WHICH IS REALLY DANGEROUS TO SEE ASSUMING IT TO BE DEPLOYED ANYTIME SOON RESULTING DAMAGE TO THE VEHICLE AND INJURING THE PASSENGER FOR NO REASON.
Incident date: Nov 1, 2020
CRACKS AROUND THE PASSENGER SIDE AIRBAGS WHICH IS REALLY DANGEROUS TO SEE ASSUMING IT TO BE DEPLOYED ANYTIME SOON RESULTING DAMAGE TO THE VEHICLE AND INJURING THE PASSENGER FOR NO REASON.
Incident date: Jan 1, 2021
MY ELECTRICAL PARKING BRAKE STAYS ON EVEN WHEN I UNAPPLY THE BRAKE. SOMETIMES MY AUTOMATIC EMERGENCY BRAKING LIGHT WILL COME ON SAYING DISABLED. MY TRACTION STABILITY CONTROL WILL BECOME DISABLED OUT OF NOWHERE. MY LANE KEEPING ASSISTANCE WILL ALSO BECOME DISABLED WITH EVERYTHING ELSE. ALL THIS HAPPENS ALL TOGETHER AND MY CHECK ENGINE AND EMISSION WARNING LIGHT COME ON WHENEVER EVERYTHING BECOMES... Read more
Incident date: Jan 1, 2021
MY ELECTRICAL PARKING BRAKE STAYS ON EVEN WHEN I UNAPPLY THE BRAKE. SOMETIMES MY AUTOMATIC EMERGENCY BRAKING LIGHT WILL COME ON SAYING DISABLED. MY TRACTION STABILITY CONTROL WILL BECOME DISABLED OUT OF NOWHERE. MY LANE KEEPING ASSISTANCE WILL ALSO BECOME DISABLED WITH EVERYTHING ELSE. ALL THIS HAPPENS ALL TOGETHER AND MY CHECK ENGINE AND EMISSION WARNING LIGHT COME ON WHENEVER EVERYTHING BECOMES... Read more
Incident date: Jan 1, 2021
MY ELECTRICAL PARKING BRAKE STAYS ON EVEN WHEN I UNAPPLY THE BRAKE. SOMETIMES MY AUTOMATIC EMERGENCY BRAKING LIGHT WILL COME ON SAYING DISABLED. MY TRACTION STABILITY CONTROL WILL BECOME DISABLED OUT OF NOWHERE. MY LANE KEEPING ASSISTANCE WILL ALSO BECOME DISABLED WITH EVERYTHING ELSE. ALL THIS HAPPENS ALL TOGETHER AND MY CHECK ENGINE AND EMISSION WARNING LIGHT COME ON WHENEVER EVERYTHING BECOMES... Read more
Incident date: Jul 14, 2020
THE PAINT IS STARTING TO PEEL ABOVE THE REAR WINDSHIELD IN BETWEEN THE GAP.
Incident date: Oct 23, 2020
TL* THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT STATED THAT HE RECEIVED A NHTSA RECALL LETTER NUMBER 20V027000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE INTO THE DEALER FLOW ACURA 4952 NEW CENTRE DR, WILMINGTON, NC 28403 (910) 218-7070. DURING THE RECALL REPAIR THEY TOLD THE CONTACT THEY DID NOT HAVE THE RIGHT PARTS AND SAID THEY WOULD CALL HIM BACK. THE DEALER CALLED BACK AND SAID THAT THE MANUF... Read more
Incident date: Dec 30, 2020
THIS CAR HAS JUST 10,000 MILES. WHEN THE CAR STARTED IT SUDDENLY OVER ACCELERATED OVER 5800 RPM AND THE ENGINE HAD TO BE TURNED OFF. EVERY TIME THE ENGINE WAS STARTED THE MOTOR OVER RUNNING ABOVE THE 5800RPM. THE CAR WAS TOWED TO THE ACURA REPAIR SHOP. THE ACURA'S MECHANIC DO NOT FIND ANYTHING WRONG. I WILL LIKE TO KNOW IF THERE ARE OTHER ACURA' VEHICLES THAT HAVE HAD THIS SAME PROBLEM AND HOE WI... Read more
Incident date: Dec 25, 2020
THE CAR WILL CLICK WHEN I'M TRYING TO START IT WONT START CHANGED THE BATTER, STARTER. BUT BEFORE THIS THE TAIL LIGHTS WENT OUT THE ALARM BEEPS WHEN I LOCK THE DOORS WONT BEEP AND NOW IT WONT START.
Incident date: Dec 16, 2020
LOW BEAM HEADLIGHTS DO NOT EMIT ENOUGH LIGHT TO SAFELY OPERATE THE VEHICLE AT NIGHT. THE HIGH BEAM IS NECESSARY TO SEE THE ROAD, ROAD SIGNS OR ANY OBJECTS IN THE ROADWAY.
ACURA
MDX SPORT HYBRID
(2020) — FUEL/PROPULSION SYSTEM
Jan 3, 2021
Incident date: Nov 18, 2020
THE CAR DOES HAVE SMOOTH ACCELERATING FROM A STOP; IT FEELS AS IF ITS SEARCHING THROUGH GEARS. IN ADDITION, WHILE DRIVING A HUMMING NOISE IS PRESENT AS IF THE BATTERY OR ELECTRIC PARKING BAKE IS BEING ENGAGED OR DISENGAGED. THE CAR IDLES WHEN AT A COMPLETE STOP INSTEAD OF ENGAGING AUTO SHUT OFF FEATURE.
ACURA
MDX SPORT HYBRID
(2020) — POWER TRAIN
Jan 3, 2021
Incident date: Nov 18, 2020
THE CAR DOES HAVE SMOOTH ACCELERATING FROM A STOP; IT FEELS AS IF ITS SEARCHING THROUGH GEARS. IN ADDITION, WHILE DRIVING A HUMMING NOISE IS PRESENT AS IF THE BATTERY OR ELECTRIC PARKING BAKE IS BEING ENGAGED OR DISENGAGED. THE CAR IDLES WHEN AT A COMPLETE STOP INSTEAD OF ENGAGING AUTO SHUT OFF FEATURE.
Incident date: Apr 17, 2019
THE PAINT ON THE ACURA TLX IS DEFECTIVE. ACURA HAS RECALLED THE PHANTOM BLUE PEARL PAINT FOR PEELING AROUND THE REAR WINDOW BUT WON'T RECALL THE BELLANOVA WHITE PEARL FOR THE EXACT SAME ISSUE. I'VE SPOKEN WITH DEALER AND THEY AGREE IT'S A DEFECT IN THE PAINT. ACURA CLIENT RELATIONS WERE ABSOLUTELY NO HELP. I PERSONALLY KNOW OF 40/50 OTHER OWNERS WITH THE EXACT ISSUE. I ALSO KNOW OF HONDA OWNE... Read more
Incident date: Nov 30, 2020
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 125K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. BULB CHANGE... Read more
Incident date: Jan 1, 2021
MY POWER STEERING HAS GONE OUT I THINK HOSE BUSTED HARD TO STEER AND TRANSMISSION IS SLIPPING REVERSE IS GOING OUT
Incident date: Jan 1, 2021
MY POWER STEERING HAS GONE OUT I THINK HOSE BUSTED HARD TO STEER AND TRANSMISSION IS SLIPPING REVERSE IS GOING OUT
Incident date: Jan 1, 2021
MY POWER STEERING HAS GONE OUT I THINK HOSE BUSTED HARD TO STEER AND TRANSMISSION IS SLIPPING REVERSE IS GOING OUT
Incident date: Dec 29, 2020
MY 2012 ACURA MDX HAS AN OIL CONSUMPTION ISSUE THAT ACURA IS AWARE OF BEING A PROBLEM, HOWEVER IT IS NOT OFFERING TO COVER THE COST ASSOCIATED WITH FIXING THE ISSUE. MY VEHICLE BURNED THROUGH MORE THAN 2 QUARTS OF OIL IN A MATTER OF 1 MONTH. THIS NEEDS TO BE A RECALL AS IT'S A SAFETY ISSUE WITH THE OPERATION OF THE VEHICLE. LACK OF OIL COULD CAUSE THE ENGINE TO FAIL.
Incident date: Feb 29, 2016
NMERO DE RETIRO DEL FABRICANTEJY2 NMERO DE RETIRADA DE NHTSA16V-061 ESTADO DE RECUPERACINRECORDAR INCOMPLETO NMERO DE RETIRO DEL FABRICANTEP29 NMERO DE RETIRADA DE NHTSA06E-096 ESTADO DE RECUPERACINRECORDAR INCOMPLETO
Incident date: Feb 29, 2016
NMERO DE RETIRO DEL FABRICANTEJY2 NMERO DE RETIRADA DE NHTSA16V-061 ESTADO DE RECUPERACINRECORDAR INCOMPLETO NMERO DE RETIRO DEL FABRICANTEP29 NMERO DE RETIRADA DE NHTSA06E-096 ESTADO DE RECUPERACINRECORDAR INCOMPLETO
Incident date: Dec 24, 2020
WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER G... Read more
Incident date: Dec 24, 2020
WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER G... Read more
Incident date: Dec 24, 2020
WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER G... Read more
Incident date: Jun 6, 2016
WHILE DRIVING APPROXIMATELY 40 MPH I TRAVELED OVER A 50 TOOT, 2 LANE BRIDGE THE FCW AND BRAKE WARNING ENGAGED. THERE WAS NO OTHER CARS IN FRONT OF ME. THIS OCCURS EACH TIME I TRAVEL OVER THIS BRIDGE (APPROXIMATELY 20 TIMES). IT HAS ALSO HAPPENED WHEN TRAVELLING OVER SIMILAR BRIDGES. THE FIRST TIME WAS JUNE 2016. MOST RECENTLY, NOVEMBER 2020.
Incident date: Dec 24, 2020
WARNING LIGHT TO "CHECK POWER STEERING "UNEXPECTEDLY APPEARS. LOSS OF TURNING POWER SUDDENLY OCCURS. NO PRIOR WARNINGS EXHIBITED. DANGEROUS SITUATION COULD LEAD TO FATAL RESULTS.
Incident date: Dec 24, 2020
GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY
Incident date: Dec 30, 2019
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE LO-BEAM HEADLIGHTS WERE VERY DIM, CAUSING A VISIBILITY HAZARD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE DRIVING IN INCLEMENT WEATHER. THE CONTACT REPLACED THE BULBS TWICE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FOUNTAIN ACURA (8785 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (8... Read more
Incident date: Dec 22, 2020
WHILE DRIVING IN A MAIN ROAD, SMOKE STARTED TO FILL THE INSIDE OF THE CAR. PULLED OVER IMMEDIATELY, OPENED THE HOOD, THERE WAS FIRE THAT WAS RAPIDLY EXPANDING. CALL 911, BY THE TIME THEY ARRIVED (ABOUT 4 TO 5 MINS), THE FIRE CONSUMED THE ENTIRE CAR.
Fire
Incident date: Dec 22, 2020
WHILE DRIVING IN A MAIN ROAD, SMOKE STARTED TO FILL THE INSIDE OF THE CAR. PULLED OVER IMMEDIATELY, OPENED THE HOOD, THERE WAS FIRE THAT WAS RAPIDLY EXPANDING. CALL 911, BY THE TIME THEY ARRIVED (ABOUT 4 TO 5 MINS), THE FIRE CONSUMED THE ENTIRE CAR.
Fire
Incident date: Jan 13, 2020
THE VEHICLE KEEPS SHUDDERING AND LOSING POWER AND GEARS NOT CHARGING IN RIGHT
Incident date: Jan 13, 2020
THE VEHICLE KEEPS SHUDDERING AND LOSING POWER AND GEARS NOT CHARGING IN RIGHT
Incident date: Jan 13, 2020
THE VEHICLE KEEPS SHUDDERING AND LOSING POWER AND GEARS NOT CHARGING IN RIGHT
Incident date: Jun 19, 2020
AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING D... Read more
Incident date: Jun 19, 2020
AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING D... Read more
Incident date: Oct 17, 2020
BOTH HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE AT NIGHT. I WAS PULLED OVER BY A STATE TROOPER FOR NOT HAVING MY LIGHTS ON WHEN THEY WERE ACTUALLY ON. ACURA HAS A RECALL FOR THIS ISSUE ON THE 2014 ILX. THE 2013 RDX SHOULD ALSO BE INCLUDED IN THIS RECALL.
Incident date: Oct 1, 2020
MY WIFE AND I PURCHASED OUR RDX IN 2014 AND HAVE ENJOYED ALL ASPECTS OF THE CAR EXCEPT FOR THE HEADLIGHTS. EVER SINCE WE HAVE OWNED THE CAR THE HEADLIGHTS HAVE BEEN DIM. MY WIFE HAS NOT DRIVEN THE CAR VERY MUCH AT NIGHT IN THE LAST COUPLE OF YEARS BUT RECENTLY WE HAVE HAD TO DRIVE IT AT NIGHT AND THE HEADLIGHTS HAVE GOTTEN MUCH WORSE. WE JUST TOOK IT IN FOR A QUOTE AND WE NEED TO REPLACE THEM A... Read more
Incident date: Dec 1, 2020
THE LOW BEAM HEADLIGHTS ON THIS CAR ARE DANGEROUSLY DIM. I REPLACED THE HALOGEN BULBS TWICE AND EVEN DID A THIRD REPLACEMENT USING LED BULBS. NOTHING HELPS. I SEE MANY, MANY SIMILAR COMPLAINTS HERE. THIS WILL CAUSE AN ACCIDENT IF SOMETHING ISN'T DONE. IT'S CLEARLY A PROBLEM WITH THE VEHICLE. ACURA HAS ALREADY RECALLED SIMILAR MODELS. THE NEED TO DO A RECALL ON THE 2015 RDX TOO!
Incident date: Dec 4, 2020
ON 12/4/2020 DURING THE LAST SERVICE ON MY 2015 ACURA RDX, THE MECHANIC NOTICED BADLY RUSTED FRONT DRIVE AXLE SHAFTS AND WARNED ME OF THE POSSIBILITY OF THEIR BREAKING ON THE ROAD. I JUST NOTICED THAT HONDA IS IN THE PROCESS OF ISSUING A RECALL FOR THE EXACT SAME PROBLEM. HOWEVER, 2015 RDX IS NOT A PART OF THAT RECALL. 20V769 AND 20V770 ARE THE RECALL NUMBERS FOR THE RELATED ISSUE. I BELIEVE T... Read more
Incident date: Dec 14, 2020
TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS... Read more
Incident date: Dec 14, 2020
TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS... Read more
Incident date: Nov 30, 2020
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD N... Read more
Incident date: Nov 30, 2020
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD N... Read more
Incident date: Nov 30, 2020
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD N... Read more
Incident date: Sep 19, 2018
HAPPENED TWICE. PRESS ACCELERATOR AND ENGINE BOGS WAY DOWN, WARNING LIGHTS SEEM TO CYCLE THROUGH NUMEROUS ISSUES. DEALER COULD NOT FIND ANYTHING WRONG. SOMEONE SAID THAT INTERNALLY THE ELECTRONICS SWITCHED IT TO HIGHWAY MODE WHERE THE ENGINE SWITCHES FROM 6 CYLINDERS TO 3 CYLINDERS IN ORDER TO PROVIDE BETTER MILEAGE. FIRST TIME IT HAPPENED I WAS 6 MILES FROM HOME SO I CAREFULLY DROVE IT SLOWLY HOM... Read more
Incident date: Dec 14, 2020
THERE IS A HORRIBLE CLUNKING NOISE COMING FROM FRONT WHEN DRIVING OR TURNING (POSSIBLE PASSENGER SIDE). IT DOESN'T MATTER WHAT YOUR SPEED IS. IT SOUNDS LIKE IT MAY BE THE SUSPENSION OR STRUTS AND IT'S SO BAD THAT IT SOUNDS LIKE MY FRONT END IS FALLING APART. WITH ONLY 2400 MILES IT HAS GOTTEN WORSE AND WORSE. DROPPED IT OFF AT THE DEALERS THIS MORNING AND SERVICE TECH DROVE IT AROUND BUILDING TO ... Read more
Incident date: Jul 22, 2020
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BATTERY AND ALTERNATOR WERE REPLACED TWICE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO MCGRATH ACURA OF DOWNTOWN CHICAGO (1301 N. ELSTON AVE, CHICAGO, IL 60642) FOR A RECALL REPAIR ON THE AIR BAGS HOWEVER, THERE WAS NO MENTION ... Read more
Incident date: Jul 22, 2020
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BATTERY AND ALTERNATOR WERE REPLACED TWICE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO MCGRATH ACURA OF DOWNTOWN CHICAGO (1301 N. ELSTON AVE, CHICAGO, IL 60642) FOR A RECALL REPAIR ON THE AIR BAGS HOWEVER, THERE WAS NO MENTION ... Read more
Incident date: Dec 14, 2020
AFTER HAVING MY CAR IN THE SHOP FOR 2 WEEKS TRYING TO FIGURE OUT WHY THE POWER STEERING WON'T STOP FREAKING EXPLODING WHEN THERE IS NOTHING WRONG WITH ANY OF THE PARTS EXCEPT THE HOSES GOING BAD. I ONCE AGAIN WAS LEFT IN THE MIDDLE OF A BUSY STREET WITH NO POWER STEERING TRYING TO MUSCLE MY WAY BACK TO THE SHOP. THIS IS RIDICULOUSSSSSSS. WHY ARE THEY NOT TELLING US THEIR CARS HAVE ISSUES!!!!!
Fire
Incident date: Dec 14, 2020
AFTER HAVING MY CAR IN THE SHOP FOR 2 WEEKS TRYING TO FIGURE OUT WHY THE POWER STEERING WON'T STOP FREAKING EXPLODING WHEN THERE IS NOTHING WRONG WITH ANY OF THE PARTS EXCEPT THE HOSES GOING BAD. I ONCE AGAIN WAS LEFT IN THE MIDDLE OF A BUSY STREET WITH NO POWER STEERING TRYING TO MUSCLE MY WAY BACK TO THE SHOP. THIS IS RIDICULOUSSSSSSS. WHY ARE THEY NOT TELLING US THEIR CARS HAVE ISSUES!!!!!
Fire
Incident date: Dec 14, 2020
AFTER HAVING MY CAR IN THE SHOP FOR 2 WEEKS TRYING TO FIGURE OUT WHY THE POWER STEERING WON'T STOP FREAKING EXPLODING WHEN THERE IS NOTHING WRONG WITH ANY OF THE PARTS EXCEPT THE HOSES GOING BAD. I ONCE AGAIN WAS LEFT IN THE MIDDLE OF A BUSY STREET WITH NO POWER STEERING TRYING TO MUSCLE MY WAY BACK TO THE SHOP. THIS IS RIDICULOUSSSSSSS. WHY ARE THEY NOT TELLING US THEIR CARS HAVE ISSUES!!!!!
Fire