Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Oct 9, 2020
MY SON WAS DRIVING STRAIGHT DOWN THE ROAD WHEN THE DRIVER'S SIDE AIR BAGS SUDDENLY DEPLOYED.
Incident date: Oct 9, 2020
MY SON WAS DRIVING STRAIGHT DOWN THE ROAD WHEN THE DRIVER'S SIDE AIR BAGS SUDDENLY DEPLOYED.
Incident date: Feb 25, 2021
ABS/VSA WARNING LIGHT IN INSTRUMENT PANEL COMES ON AT START-UP, OTHER TIMES WHEN DRIVING, THEN DISAPPEARS ONLY TO COME BACK ON AGAIN AND LATER RE-APPEAR, DISAPPEARS, INTERMITTENTLY. DEALER HAS QUOTED $2,900 FOR ABS/VSA MODULE 57110-TL2-S21 TO WHICH I SAID NO WAY. DID QUICK SURVEY ON THE INTERNET AND FOUND THIS IS A FREQUENT PROBLEM ON THOSE VEHICLES, AND 2 OR 3 MODEL YEARS.. THINK NHTSA SHOULD... Read more
Incident date: Jan 3, 2020
THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. HONDA HAD A RECALL, ACURA MAY HAVE USED THE SAME MANUFACTURER. REPLACING BULBS DOES NOT CORRECT THE PROBLEM. APPEARS TO BE SAME PROBLEM AS NHTSA RECALL 14V323000 FOR ACURA ILX. HELP!~ I HAVE APPROX. 88,000 MILES ON VEHICLE AND USE LIGHTS BOTH DAYTIME AND... Read more
Incident date: Feb 20, 2021
THE TRANSMISSION JERK BETWEEN 1ST AND 2ND VERY EXCESSIVELY AND GOING INTO PARK IT'S ROOMY BEFORE COMPLETELY LOCKING IN
Incident date: Feb 20, 2021
WHILE PARALLEL PARKING, THE POWER STEERING STOPPED WORKING (CAR WAS STOPPED OR GOING <3 MPH). IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. NO WARNING LIGHTS CAME ON. I CHECKED TO BE SURE NOTHING WAS STUCK IN THE WHEEL WELLS OR OTHERWISE BLOCKING THE TIRES. AFTER PULLING OUT OF THE PARKING SPOT, POWER STEERING RETURNED TO NORMAL. IT HAPPENED AGAIN WHEN RE-TRYING TO PARALLEL PARK, BUT THEN POWER CA... Read more
Incident date: Feb 21, 2021
MY SUNROOF EXPLODED WHILE DRIVING 55MPH, IT SOUNDED LIKE A GUNSHOT AND GLASS WAS ALL OVER THE SHADE, THANKFULLY THE SHADE WAS CLOSED SO THE GLASS DIDN'T GET ON US OR IN THE CAR, I WAS DRIVING NORTH ON A STREET ENTERING THE CITY
Incident date: Feb 2, 2021
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I ... Read more
Incident date: Feb 2, 2021
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I ... Read more
Incident date: Feb 2, 2021
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I ... Read more
Incident date: Feb 15, 2021
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Incident date: Feb 15, 2021
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Incident date: Feb 15, 2021
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Incident date: Feb 10, 2021
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD M... Read more
Incident date: Feb 10, 2021
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD M... Read more
Incident date: Feb 12, 2019
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLAMP HOUSING HAD DETERIORATED RESULTING IN POOR VISIBILITY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609, (855) 856-9562) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMP HOUSING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFO... Read more
Incident date: May 10, 2020
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED COMPLETE BRAKE FAILURE WITH THE ABS AND THE AUTOMATIC EMERGENCY BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT HAD THE VEHICLE SERVICED BY TWO SEPARATE INDEPENDENT MECHANICS HOWEVER, AFTER EACH REPAIR THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTAC... Read more
Incident date: Feb 10, 2021
ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURR... Read more
Incident date: Feb 10, 2021
ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURR... Read more
Incident date: Feb 13, 2021
THE HEADLIGHT LOW BEAMS ARE NOT BRIGHT ENOUGH. NIGHT TIME DRIVING ON THE ROAD WITHOUT STREET LIGHTS, THE VISIBILITY CAN ONLY REACH ABOUT ONE VEHICLE AHEAD. FOR INSTANCE, WE WERE DRIVING 60MILES/HOUR ON I-94 WITHOUT ANY STREET LIGHTS NOR LANE MARK REFLECTORS, WE WERE UNABLE TO SEE 50FT IN FRONT OF US. THIS CREATES A VERY DANGEROUS SITUATION. PHOTO WERE UNABLE TO PROVIDE SINCE WE WERE JUST TRYING... Read more
Incident date: Sep 5, 2020
WHEN THE CAR RUNNING ON NORMAL SPEED AND PRESS BRAKE FOR SLOWING THE CAR TRY TO JUMP AND THE RPM FREAKS OUT
Incident date: Sep 5, 2020
WHEN THE CAR RUNNING ON NORMAL SPEED AND PRESS BRAKE FOR SLOWING THE CAR TRY TO JUMP AND THE RPM FREAKS OUT
Incident date: Feb 12, 2021
I HAVE HAD THE EXACT SAME EXPERIENCE AS #11246196. ON SEVERAL OCCASIONS WHEN MAKING A LEFT TURN, MY CAR STEERING LOSES CONTROL, FISH TAILS, THEN ALL DASHBOARD ERRORS LIGHT UP. THIS HAS HAPPENED WHEN CHANGING LANES ON A HIGHWAY AND ON CITY STREETS ALSO. THE CAR GOES INTO LIMP MODE, WITH ALL ERRORS FLASHING. STEERING WHEEL IS IN A TURNED POSITION WHEN MOVING FORWARD, BROUGHT IT TO A FRIEND WHO HAD ... Read more
Incident date: Oct 30, 2020
MY 2015 RDX HEADLIGHTS ARE SO DIM THAT DRIVING IT AT NIGHT IS A MAJOR SAFETY HAZARD. I HAVE REPLACE MY BULBS 3 TIMES AND EVEN UPGRADED THEM TO LED'S AND THE PROBLEM DTILL EXIST. I TOOK IT TO MY LOCAL ACURA DEALERSHIP AND THEY REPLACED THE BULBS AND SUGGESTED I NEEDED A NEW HOUSING. THEY INSTALLED THE NEW HOUSING AND IT STILL ISN'T ANY BETTER. I'VE SPENT OVER $1000 TRYING TO REMEDY THE ISSUE. ... Read more
Incident date: Oct 30, 2020
MY 2015 RDX HEADLIGHTS ARE SO DIM THAT DRIVING IT AT NIGHT IS A MAJOR SAFETY HAZARD. I HAVE REPLACE MY BULBS 3 TIMES AND EVEN UPGRADED THEM TO LED'S AND THE PROBLEM DTILL EXIST. I TOOK IT TO MY LOCAL ACURA DEALERSHIP AND THEY REPLACED THE BULBS AND SUGGESTED I NEEDED A NEW HOUSING. THEY INSTALLED THE NEW HOUSING AND IT STILL ISN'T ANY BETTER. I'VE SPENT OVER $1000 TRYING TO REMEDY THE ISSUE. ... Read more
Incident date: May 14, 2009
THE SRS LAMP HAS REMAINED ON SINCE PURCHASE IN 2009.
Incident date: Feb 10, 2021
THE VEHICLE UNEXPECTANTLY SHIFTED OUT OF DRIVE TO NEUTRAL WHILE GOING UP AN INCLINED ROAD AT ABOUT 45 MPH. THE BACKGROUND OF THE NEUTRAL GEAR "N" INDICATOR WAS YELLOW. ENGINE POWER WAS LOST FOR APPROXIMATELY 5 SECONDS AND THEN RECOVERED WHEN THE TRANSMISSION SHIFTED BACK TO DRIVE WITHOUT ANY INTERVENTION. I DON'T RECALL SEEING ANY KIND OF ERROR MESSAGE WHEN THIS OCCURRED, BUT IT IS POSSIBLE IT COU... Read more
Incident date: Feb 9, 2021
THE VEHICLE HESITATES TO ACCELERATE WHILE IN MOTION AND FROM A STOPPED POSITION. THE HESITATION OCCURS DURING GRADUAL AND IMMEDIATE ACCELERATION. YOU CAN HEAR THE HESITATION IN THE ENGINE. CAR HAS LESS THAN 10K MILES AT THE TIME OF THIS SUBMISSION.
Incident date: Feb 19, 2020
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED WHILE DRIVING 30 MPH, THE PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE PASSENGER'S SIDE AXLE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Incident date: Mar 5, 2020
LOW BEAM HEADLIGHT IS EXTREMELY DIM, CAN BARELY SEE AT NIGHT. CHANGING THE LIGHT BULB DOES NOT SOLVE. HEADLIGHT COVER IS NOT FOGGY OR CLOUDY, IT IS CLEAR. SUSPECTING INTERNAL REFLECTOR ISSUE AS ACURA HAS DONE RECALLS ON OTHER MODELS FOR THE SAME ISSUE BUT NOT ON RDX.
Incident date: Feb 8, 2021
7 F, CAR WAS PARKED OUTSIDE ALL NIGHT, STARTED CAR, WAITED A FEW MINUTES, BACKED OUT, BRAKES NORMAL, DRIVING FORWARD SLOWLY, BRAKES NORMAL, WAS GOING 30 APPROACHING STOP SIGN, WENT TO BRAKE, PEDAL WAS SOLID...NOTHING WAS UNDER THE PEDAL, BUT FELT LIKE THERE WAS A BRICK UNDER THE PEDAL. OBVIOUSLY I DIDN'T STOP, THANK GOODNESS NO CARS WERE ON THE ROAD. I SLOWED DOWN EVENTUALLY, THEN PUSHED EXTREMEL... Read more
Incident date: Feb 8, 2021
7 F, CAR WAS PARKED OUTSIDE ALL NIGHT, STARTED CAR, WAITED A FEW MINUTES, BACKED OUT, BRAKES NORMAL, DRIVING FORWARD SLOWLY, BRAKES NORMAL, WAS GOING 30 APPROACHING STOP SIGN, WENT TO BRAKE, PEDAL WAS SOLID...NOTHING WAS UNDER THE PEDAL, BUT FELT LIKE THERE WAS A BRICK UNDER THE PEDAL. OBVIOUSLY I DIDN'T STOP, THANK GOODNESS NO CARS WERE ON THE ROAD. I SLOWED DOWN EVENTUALLY, THEN PUSHED EXTREMEL... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THE FRONT WINDSHIELD WAS REPLACED BY SAFELITE GLASS AFTER A TREE LIMB HAD FALLEN ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE VIEW FROM THE REPLACEMENT WINDSHIELD WAS DISTORTED. ADDITIONALLY, THE CONTACT STATED THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE WINDSHIELD WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN T... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THE FRONT WINDSHIELD WAS REPLACED BY SAFELITE GLASS AFTER A TREE LIMB HAD FALLEN ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE VIEW FROM THE REPLACEMENT WINDSHIELD WAS DISTORTED. ADDITIONALLY, THE CONTACT STATED THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE WINDSHIELD WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN T... Read more
Incident date: Feb 8, 2021
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TURN OVER. THIS INDICATED A BATTERY ISSUE THAT WAS CONTRADICTED BY THE FACT THAT EVERYTHING ELSE WAS WORKING I.E. HORN, LIGHTS, BLOWER, RADIO. A QUICK SEARCH OF THE INTERNET DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE HANDS FREE MODULE WEAKENING THE BATTERY JUST ENOUGH TO NOT START.
Incident date: Feb 8, 2021
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TURN OVER. THIS INDICATED A BATTERY ISSUE THAT WAS CONTRADICTED BY THE FACT THAT EVERYTHING ELSE WAS WORKING I.E. HORN, LIGHTS, BLOWER, RADIO. A QUICK SEARCH OF THE INTERNET DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE HANDS FREE MODULE WEAKENING THE BATTERY JUST ENOUGH TO NOT START.
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT PUSH TO START FAILURES WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT PUSH TO START FAILURES WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
Incident date: Mar 9, 2019
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Incident date: Feb 5, 2021
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER (DEC. 2019) AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Incident date: Dec 27, 2019
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
Incident date: Feb 5, 2021
DRIVING STRAIGHT ROAD IN TOWN GOING MAYBE 40 MPH, ALERT CAME ON SAYING CHECK POWER STEERING. WHEEL EXTREMELY HARD TO MANUEVER, BARELY TURNED INTO CLOSEST PARKING LOT. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECALLED. MY CAR IS CURRENTLY SITTING AT A SHOP WAITING TO BE FIXED, WHATEVER THAT MEANS.... $$$$$$$
Incident date: Jan 5, 2021
I HAVE PUT THREE SETS OF HEADLIGHTS OVER THE LAST 3 YEARS IN MY VEHICLE TO NO AVAIL. IT IS SO DARK WHEN I DRIVE NOW I CAN ONLY DRIVE WHILE USING HIGH BEAMS. I AM TOLD BY THE DEALER THE REFLECTOR HAS MALFUNCTIONED AND I MUST REPLACE THE HEADLIGHTS REFLECTORS. THE DEALER EVEN REPLACED MY HEADLIGHTS 9 MONTHS AGO AND NEVER MENTIONED THE ISSUES.
Incident date: Nov 8, 2020
HEADLIGHTS ARE ON AND THE PLASTIC LENS COVER IS CLEAR (NOT FOGGED OVER), HOWEVER THE HEADLIGHTS DO NOT LIGHT UP THE ROAD AT NIGHT. SIMILAR TO OTHER POSTS, PASSENGERS HAVE ASKED IF MY HEADLIGHTS ARE ON WHEN IN FACT THEY WERE ON. THE TURN SIGNALS LIGHT UP THE ROAD MORE THAN THE HEADLIGHTS. THE HIGH BEAMS WORK FINE.
Incident date: Jan 29, 2021
HEADLIGHTS ARE DULL AND MAKES IT ARE TO SEE AT NIGHT. CHANGED OUT BULBS BUT DID NOT FIX THE PROBLEM. CONTACTED DEALERSHIP AND WAS TOLD IT IS A KNOWN DEFECT LIKE ISSUE WITH THE REFLECTORS/MIRRORS WITHIN THE HEADLIGHT AND WAS TOLD THE WHOLE HEADLIGHT NEEDS TO BE REPLACED. OVER $2,000 BUT DEALERSHIP WOULD GIVE A DISCOUNT. IF ACURA IS AWARE THAT THE LIGHTS ARE SO DEM AT NIGHT THAT DRIVERS CAN NOT S... Read more
Incident date: Aug 15, 2020
RECEIVED 6 REPLACEMENT FRONT WINDSHIELDS, ALL OF WHICH WERE DISTORTED ADJACENT TO THE DRIVER AND PASSENGER A PILLARS. ACURA ADMITS THAT THERE IS A FLAW IN THE MOLD FOR THIS WINDSHIELD AND HAS DEEMED IT 'ACCEPTABLE'. THEY WILL NOT CERTIFY CALIBRATION OF THEIR SAFETY ELECTRONICS WITH AN AFTERMARKET WINDSHIELD. THIS DISTORTION IS A DISTRACTION AND A SAFETY ISSUE NOT TO MENTION SLIGHTLY NAUSEATING.... Read more
Incident date: Feb 2, 2021
I WAS DRIVING HOME WHEN MY AIR BAG ON DRIVER SIDE DEPLOYED
1 injured
Incident date: Jan 30, 2021
I WAS DRIVING ON A LOCAL STREET AND I HEARD A LOUD POP. BUT I DID NOT SEE ANYTHING BOUNCE OFF THE CAR. THAN I HEARD WIND NOISE FROM THE SUNROOF AND PARTICLES. I THAN DROVE HOME SLOWLY AND LOOK ON TOP OF MY CAR THE SUNROOF WAS SHATTER AND HAD A BIG HOLE. I GOOGLE THE PROBLEM AND THERE WERE INCIDENT THAT HAPPEN THE SAME LIKE ME.
Incident date: May 5, 2020
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 80K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. INSTALLED NE... Read more
Incident date: Jan 30, 2021
ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S ST... Read more