Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 73,546 complaints - component: VEHICLE SPEED CONTROL

Incident date: May 20, 2026

This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.

Incident date: Jul 17, 2026

I was driving the vehical when something went wrong. The vehicle showed a warning stating "ABS disabled". I was worried by this, when I saw further warnings appear including "Safety restraint system issue" "Power braking assist reduced" and something about steering. The dashboard also showed "Park Brake fault" and a red icon with a seatbelt and another with an airbag. Alarmed, I pulled to the side... Read more

Incident date: Jul 19, 2026

Immediately upon making a low-speed contact of my back bumper with a pole, the engine revved loudly. I attempted to go from reverse to drive to get some clearance from the pole. I then immediately attempted to put the car in park so I could get out and observe any damage. Immediately, the car accelerated extremely suddenly and quickly. I went over a curb where I had parked prior to backing up and ... Read more

Crash 2 injured

Incident date: Jul 17, 2026

The clock spring in the steering has failed causing the airbag to no longer work on the driver side. The cruise control turns on and shuts off on its own. Sometimes won’t even let you set it. Volume controls no longer work. Horn no longer works. Steering has a clicking catching sound now when turning. Steering controls no longer light up and none of the buttons work.

Incident date: Jul 13, 2026

Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the win... Read more

Incident date: Jul 1, 2026

What component failed: The “regen on demand” switch broke while using it. Safety: This incident put me, the occupants of my vehicle (my children), and the vehicles around me at risk. Reproduction: There was no need. It is exceptional obvious that the switch is broken and has failed. Inspection: The truck and broken switch were observed by the dealership that services the truck. ... Read more

Incident date: Mar 19, 2025

*brake mitigation system , an yes it is available for inspection. *Car suddenly braked hard on a clear smooth road. Going 45 MPH *No it has not. *No it hasn't. No warning until a big BRAKE lit up on my speedometer

Incident date: Jul 17, 2026

Several times while driving at highway speed, my vehicle transmission will shift all by itself into baha 4wd mode, or 4wd mode causing my truck to become a hazard on the road. Should someone be following me and my transmission implodes due to this issue, people could be seriously harmed or killed.

Incident date: Jun 24, 2026

Driving on the freeway and car goes into limp mode very dangerous situation as spend was reduced and almost got rear ended by truck

Incident date: Jul 13, 2026

Hello there - I am a fairly new owner of a KIA carnival hybrid 2026. I leased the vehicle in March'26. I have about 2200 miles put on the vehicle. On XXX at around 11am I was driving the vehicle on the left lane of freeway at ~65 mph and there was a sudden flash of Engine Maintenance service light and the vehicle cut out power to the accelerator pedal and started to bring the vehicle to a stop. Th... Read more

Incident date: Jan 7, 2026

On XXX, while Full Self-Driving (Supervised) was engaged, my 2022 Tesla Model 3 RWD abruptly decelerated without any visible vehicle, pedestrian, debris, or other obstacle requiring braking. Based on my best recollection, this occurred on approximately five separate occasions in clear daylight with clean cameras. On XXX, the first event occurred near XXX while traveling from [XXX] toward the [XXX... Read more

Incident date: Jul 15, 2026

On numerous occasions, while driving either on highways or streets, vehicle would brake on its own or aggressive braking when this type of braking was unnecessary. I was hospitalized for whiplash in one incident. After braking for NO REASON!!! GM sent a tow truck to pick up my vehicle, and I have not heard back for more than 100 days. If GM cannot fix this issue as stated in [XXX] then I should be... Read more

1 injured

Incident date: May 30, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine, steering. Purchased the car from a certified dealership in January 2026. After 3 months of driving, the car began exhibiting performance issues. During a normal acceleration pattern, the car would go into a ‘limp mode’ where all dashboard lights would turn on and the car’s performance ... Read more

Incident date: Jun 25, 2026

Unintended acceleration / accelerator pedal stuck. Vehicle accelerated uncontrollably (>75 mph) on two-lane road despite heavy braking. Could not regain control for over 1 minute. This is the second incident (first in Nov 2025, reported to Serra Honda Sylacauga with no issues found per service department). Video evidence available.

Incident date: Jul 17, 2026

The contact owns a 2006 Ford Crown Victoria. The contact stated that while reversing, the vehicle was sluggish. The contact applied more pressure to the accelerator pedal; however, the vehicle unintendedly shifted into drive (D), accelerated, and struck the rear of a parked, unoccupied vehicle while blocking oncoming traffic. The contact stated that upon shifting into reverse (R) a second time and... Read more

Crash

Incident date: Jul 1, 2026

The contact owns a 2026 Volvo XC40MHEV. The contact stated that while driving approximately 5 MPH, the vehicle unintendedly accelerated while brake pedal was depressed, and the vehicle crashed into a tree, causing frame damage to the vehicle. A Police report was filed. The contact was not injured. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made... Read more

Crash

Incident date: Jun 3, 2026

The contact owned a 2020 Volvo XC60 II. The contact stated while reversing, the rear view camera displayed a black screen. The contact stated that the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The vehicle's speed independently accelerated. The contact's vehicle crashed into a parked vehicle. The contact stated that there were two additional occupants in... Read more

Crash 2 injured

Incident date: Jul 16, 2026

On or about XXX, my 2021 Acura RDX, with approximately 121,078 miles, suddenly displayed multiple dashboard warning lights and system-failure messages while I was driving. These included the check-engine light, Road Departure Mitigation System Problem, steering, stability-control, braking-assistance and other driver-assistance warnings. Earlier, the tire-pressure monitoring system had also indicat... Read more

Incident date: Jun 5, 2026

I am filing a formal complaint regarding General Motors' handling of a critical vehicle component that has left my vehicle and many others in an unsafe condition. For more than over a one month, I have been waiting for a replacement gear shift module that is currently on backorder. During this time, I have learned that numerous General Motors customers are experiencing the same issue and are also... Read more

Incident date: Jul 14, 2026

While driving my 2018 Toyota Highlander Limited, the check engine light began flashing off and on. I was near an exit and drove off the freeway. I could feel the car (near the gas pedal) start shaking, then the power went down quickly... as I was trying to find a safe place to go. The farther I drove, there was less power until the car was going about 2 miles an hour. The check light continued fla... Read more

Incident date: Jul 4, 2026

Car went in to limp mode twice! (Vehicle speed wouldn’t get over 50 miles per hour.) The car was taken to the nearest O’Reilly to be diagnosed. The diagnosis said “ Powertain diagnosis troubled codes : P0012 Code Indicates that the Bank1intake camshaft position timing was retarded beyond limits for a predetermined time period of time. Also said replace engine variable valve time (vvt) soleno... Read more

Incident date: Jul 15, 2026

ABS failure. Dealers keep stating there are no replacement parts available. Also loss of cruise control. Ram is stalling for time. Time to force the issue. They can get the parts made!

Incident date: Aug 15, 2025

The contact owned a 2026 Mercedes-Benz EQE 320+. The contact stated that while driving forward into the parking space and depressing the brake pedal, the transmission was shifted from park to drive to move up in the parking space, and the vehicle unintendedly accelerated over the curb. After stopping the vehicle, the contact shifted to reverse to back into the parking space. The vehicle suddenly a... Read more

Crash 1 injured

Incident date: Jul 2, 2026

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated. The contact stated that while attempting to reverse, there was a loud sound coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle ... Read more

Incident date: Jul 14, 2026

The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.

Incident date: Jun 20, 2026

I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and tra... Read more

Incident date: Jul 1, 2026

I was driving my 2021 Nissan Rogue on the highway, returning from the airport after picking up a friend, when the check engine light illuminated and the vehicle began jerking on acceleration. The vehicle lost power and would only move very slowly, leaving me traveling well below highway speed in active traffic. This created an extremely dangerous situation, as surrounding vehicles were approaching... Read more

Incident date: Mar 11, 2026

On July 2, 2026, the vehicle was brought to an authorized dealer for a scheduled appointment to resolve active Safety Recall 26S45 / NHTSA Campaign 26V378 (6R80 transmission sudden downshift defect). The dealership refused to perform the recall software update, claiming it was not needed for the vehicle. On July 12, 2026, while traveling at highway speeds on a public highway, the transmission suf... Read more

Incident date: Jul 10, 2026

After coming to a complete stop at a stop sign or stop light, then trying to go, the vehicle will stall. It will not go when given gas. The first time it happened, I was at a busy intersection with oncoming traffic coming towards me with the pedal to the floor, nothing would happen for 5-10 seconds. It was terrifying. Thank god the car coming towards us went around in time. It then happened again ... Read more

Incident date: Jun 2, 2026

While driving my 2015 Infiniti Q50s, the transmission suddenly suffered a catastrophic electronic failure, causing the vehicle to immediately drop into "limp mode." This resulted in a sudden and dangerous loss of acceleration while operating in traffic. A diagnostic scan revealed trouble codes P0500 and P0720 (Output Speed Sensor circuit). However, following Infiniti's official Technical Service ... Read more

Incident date: Jun 17, 2026

I have a 2021 Ford Expedition Max that we purchased new. From the time we first purchased it, it has had an intermittent issue. During these times if I accelerate hard or try to give gas to go up a hill, it will occasionally act like it is losing power- like it drops into neutral and stops accelerating. If I do not let off of the gas immediately, it is followed by a loud metallic rattling/ grindin... Read more

Incident date: Jul 31, 2023

May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for transmission replacement due to failed valve body issue similar to special bulletin n2424... Read more

Crash

Incident date: Jul 14, 2026

7/14/26 my wife attempted to park our 2023 VW ID.4 Pro S AWD. She pulled into the spot with two hands on the steering wheel, her foot off of the accelerator, with the car being slowed by regenerative braking, and the car suddenly accelerated and crashed through a fence and hit a cement barrier. The air bags did not deploy. After the accident that most likely totaled the car, my wife's foot was on... Read more

Crash

Incident date: Jul 14, 2026

The speedometer, lane departure, heat gauge, and RPM’s and the whole speedometer cluster will stop working. It does this all the time you never know if it will work and then sometimes it will randomly come back but it’s more in the heat it will not work.

Incident date: Jul 12, 2026

On July 11 at approximately 6:47 a.m., I was operating my Tesla Model 3 on Interstate 65 in Hart County, Kentucky, with Full Self-Driving (FSD) engaged during normal highway travel. Approximately one hour earlier, I had departed a highway rest area after sleeping from the previous day’s travel. Rain developed during the trip, but I observed adequate visibility, apparent roadway traction, and I w... Read more

Crash 1 injured

Incident date: Jun 26, 2026

I am the owner of a 2014 Ford F-150 that is experiencing sudden, unexpected downshifts into a lower gear while driving at highway speed. This has happened on multiple occasions and has nearly caused accidents, including loss of vehicle control momentarily. This defect matches the description of Ford safety recall 26S45 (loss of signal between the transmission output shaft speed sensor and the powe... Read more

Incident date: Jul 10, 2026

Multiple recurring electronic, keyless entry, and drivability defects on my 2022 Volvo C40 Recharge, VIN [XXX]. The vehicle was purchased used through Vroom and financed by UACC. Serious problems existed prior to the factory warranty expiration in April 2026. Volvo San Francisco was made aware of the issues on multiple occasions but claimed they “could not replicate” the problems, apparently t... Read more

Incident date: Jul 13, 2026

The contact owns a 2018 Honda CR-V. While the contact's daughter was driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact's daughter attempted to start the vehicle, and the vehicle started. The ... Read more

Incident date: Jul 14, 2026

The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle f... Read more

Crash 1 injured

Incident date: Feb 10, 2023

The contact owns a 2022 Hyundai Tucson. The contact stated that while driving, after an hour, the vehicle was shaking and shuddering abnormally and the vehicle lost motive power. The driver was unable to maintain a steady speed while driving the vehicle. The vehicle was making an abnormal sound while driving at 60 MPH, and the vehicle was struggling to accelerate. There were no warning lights illu... Read more

Incident date: Feb 15, 2026

While driving from [XXX] to [XXX], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [XXX], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or acc... Read more

Incident date: Feb 2, 2026

When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the... Read more

Incident date: Jul 12, 2026

The contact owns a 2023 Audi A4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. No warning lights were illuminated. The brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle crossed a busy street and drove down an incline. The vehicle jumped a curb and came to a stop at a nearby hotel parking lot. There was no i... Read more

Incident date: Apr 1, 2026

Several times before I got the car stalled in the car wash which I thought that could no be important however yesterday Sunday 12, driving on I4 by Tampa bay in Florida when traffic was stocked and slow suddenly the car went off, so I geared neutral and started again. Then happened twice in total three times.

Incident date: Jun 20, 2026

Digital speedometer stop working. It won’t display. It has happened before, and it’s happening again. This is dangerous to my driving as I have no idea how fast I’m driving when there is no display of my speed. I read from Honda Pilot community there are many others Honda Pilot owners have this same issue. This should be safety recall as it’s driving safety issue. Thank you for looking int... Read more

Incident date: Jul 12, 2026

Failed abs module prevents use of abs braking system causing wheels to lock up under hard braking. Collision almost occurred as result of wheels locking due to failed abs module and Stellantid does not have a replacement part available. Also prevent proper use of cruise control, stability/traction control and braking. Have been advised by dealerships in DeLand fl and Daytona beach fl that the part... Read more

Incident date: Jul 1, 2026

The contact owned a 2024 Nissan Rogue. The contact stated that while driving 65 MPH, the vehicle accelerated inadvertently, and the speedometer increased to 112 MPH. The contact depressed the brake pedal, but the vehicle failed to respond. The contact swerved to avoid other vehicles, and the vehicle veered off the road, struck a tree, and rolled over approximately 10 times. The air bags deployed a... Read more

Crash Fire 1 injured

Incident date: Jun 22, 2026

Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...

Crash

Incident date: Jul 10, 2026

On multiple occasions while making a left or right turn and trying to accelerate, there is no input via the gas pedal. The truck will not accelerate at all. It takes a random amount of time before any throttle input is registered, which is usually followed by rapid acceleration.

Incident date: Dec 15, 2025

Instrument cluster/driver display malfunction. Driver display is the only source of spedometer, revs, gear selection, mileage, and gas level. Display began flickering black randomly. Spedometer is not able to be seen. All instruments unable to be seen when flickering/display off. Shortly after flickering, display went completely black. Vehicle currently inoperable due to lack of instrument clu... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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