Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Apr 13, 2026
I have a Maverick (24 AWD XLT) and this issue has occurred twice. It happened on my vehicle the first time as I was trying to turn left, up an incline, with oncoming traffic - loss of acceleration. There was simultaneously a service light and power train malfunction message that went to my ford app. The vehicle had 5k miles on it. I took it immediate to the dealer. After testing they said the conn... Read more
Incident date: Apr 16, 2026
The vehicle was in reverse and started to accelerate uncontrollably in reverse. The car came to a stop after hitting a wall and a car. The uncontrolled acceleration happened when we went about 1 foot onto grass while in reverse. The emissions light was going on and off from time to time. We believe it was inspected by a honda dealership at some point. The vehicle is involved with insurance at thi... Read more
Crash
Incident date: May 1, 2026
While pulling into a residential parking space at low speed, the vehicle (2023 Ford Escape) suddenly accelerated unexpectedly without additional throttle input. The acceleration was abrupt and forceful, and I was unable to stop the vehicle before it struck the structure in front of the parking space. The incident occurred at very low speed and under normal driving conditions. The driver was apply... Read more
Crash
Incident date: Mar 15, 2026
The acceleration lags or stalls after braking to almost a complete stop. The lag is anywhere from 1 to maybe 3 seconds and I’ve almost gotten into multiple accidents as the vehicle has stopped in the middle of a lane or intersection when I’m trying to turn. The Honda dealership says they have been able to duplicate the issue, but said they don’t have a fix for the problem.
Incident date: Apr 29, 2026
I was driving my 2018 Chevy Volt at about 30 mph on EV mode. The battery was at 50%, the car was performing normally. Then the battery jumped to 100%, the check engine light came on, and the vehicle lost power. I was in rush hour traffic and unable to get the vehicle to go faster than 5-10 mph. I switched to "normal" mode to engage the gasoline engine, hoping this would help but it did not... Read more
Incident date: May 1, 2026
My 2019 Ram 1500 has had a failed ABS control module for several months, which disables critical safety features including ABS, traction control, and cruise control. While entering the interstate on an on-ramp during light rain and under normal driving conditions, the loss of traction control contributed to a sudden loss of stability, causing the rear of the truck to break loose and the vehicle to... Read more
Incident date: Aug 1, 2025
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
BRINKLEY RV
MODEL Z
(2024) — VEHICLE SPEED CONTROL
Apr 30, 2026
Incident date: Mar 1, 2024
It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.
Incident date: Oct 1, 2023
This vehicle has a major engine flaw; Hyundai USA KNOWS about it, and STILL will not issue a recall for EXCESSIVE OIL CONSUMPTION. First episode: October 2023 at 86,371 miles. Dealership replaced leaking valve cover gasket and changed woefully-soiled spark plugs. Still under manufacturer warranty, but I paid the balance. Second episode: FOUR MONTHS LATER (Feb. 2024; 89,078 miles), another limp m... Read more
Incident date: Aug 25, 2025
The primary failure is the engine assembly and turbocharger, specifically caused by the failure of the oil pump drive belt and tensioner system (subject of Safety Recall 23S64 / NHTSA 23V-905). Despite an attempted recall "remedy" on August 25, 2025, the engine suffered internal oil starvation due to belt debris (rubber fibers) remaining in the oil passages. The dealership has confirmed in writing... Read more
Incident date: Apr 1, 2025
Concern: The 2024 BMW 530i is equipped with "Dynamic Cruise Control" and a "Speed Limit Assistant." The system is designed to automatically adopt posted speed limits and adjust the cruise control set speed. However, because this specific trim lacks a radar-based distance-monitoring sensor (Active Cruise Control), the vehicle initiates aggressive, unintended acceleration toward slower-moving traff... Read more
HYUNDAI
SANTA CRUZ
(2026) — VEHICLE SPEED CONTROL
Apr 30, 2026
Incident date: Mar 31, 2026
The contact owns a 2026 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed and merging into highway traffic, the vehicle hesitated and surged forward after depressing the accelerator pedal. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileag... Read more
Incident date: Apr 25, 2026
Ford Corporate will not reimburse for the repairs that need to be made or provide a loaner car until the recall equipment is available. Need vehicle to drive to work. What component or system failed or malfunctioned, and is it available for inspection upon request? The automatic lead frame has gone due to the PCM recall for my ford 150 2016 vehicle Safety or the safety of others put at risk? Famil... Read more
Incident date: Mar 26, 2026
My vehicle keeps downshifting randomly at highway speeds and will also not shift out of 1st or 2nd. Rear tires keep locking up. 1. PCM 2. I have a hard time keeping vehicle in control 3. Yes, active recall can't repair until July 4. Yes, it has been inspected 5. Yes, check engine and wrench light
Incident date: Apr 17, 2026
To Whom It May Concern at NHTSA, I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 Rebel 4x4 5.7L Hemi, VIN: [XXX] , with approximately 88,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, and cruise control. This is an identical failure... Read more
Incident date: Mar 1, 2026
, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)
1 injured
Incident date: Apr 18, 2026
The transmission or torque converter has slippage and shuddering that has caused one or both to go bad. My safety was at risk due to this item beginning to fail to cause the inability to accelerate to maintain my position in traffic. The problem was recreated for the service technician. There was no warning or indication before this became an issue.
LAND ROVER
RANGE ROVER SPORT
(2022) — VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Apr 7, 2026
The car accelerated on its own when I was attempting to park it. I had no control over the car and it ended up crashing into multiple vehicles.
Crash
TESLA
CYBERTRUCK
(2024) — VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Apr 29, 2026
The new tesla update forces me to interact with the touch screen in order to operate my vehicle after self driving is disabled. There is no way to dismiss or disable this screen in the new update and no way for me to roll my vehicle back to the old software. After disengaging self driving a forced selector box forces you to make one of 4 choices in order to see your screen/navigation and perform ... Read more
Incident date: Aug 1, 2019
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue
Incident date: Apr 4, 2026
On April 28, 2026 while driving at highway speeds the vehicle shifted into first gear nearly causing an accident. We have contacted the dealership and Ford Motor Company. Both are indicating a repair needs to be done in excess of $1300. Both the dealership and Ford are confirming this is the responsibility of the vehicle owner. There is a known defect related to the safe operating condition of thi... Read more
GMC
SIERRA 1500
(2020) — VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Apr 16, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the timing belt needed to be replaced. The part was on back order. The vehicle was not repaired. The contact stated the vehicle ... Read more
KIA
CARNIVAL HYBRID
(2026) — VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Apr 20, 2026
-A "Check Hybrid system. Stop safely. " warning has come on 7 times now. The vehicle loses power and slows down abruptly before coming to a complete halt. This has happened on railroad tracks, the highway, and an intersection where my wife and children were almost hit by other motorists. The dealer has not been able to reproduce the code, but we have pictures and videos of said incidents. The vehi... Read more
Incident date: Dec 31, 2025
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control syste... Read more
JEEP
GRAND CHEROKEE
(2019) — VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Apr 16, 2026
Diagnostic trouble code (DTC) P0720 stands for “Output Speed Sensor Circuit Malfunction.” It is stored when the ECM/PCM/TCM perceives a problem with the output speed sensor or its circuit. If, for example, the engine speed and input shaft speed are at a certain RPM but the output shaft speed is erratic or not what the computer expects, P0720 will be stored. There may also be a P0500 code store... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2020) — VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Mar 20, 2026
Vehicle: 2021 Ford Mustang Mach-E Component: Image Processing Module A (IPMA) / Front Camera / Forward Collision Avoidance System The IPMA and front camera system have failed, disabling Pre-Collision Assist, AEB, forward collision warning, and adaptive cruise control while driving. The vehicle is available for inspection upon request. Warning messages "Front Camera Fault Service Required" and "P... Read more
MERCEDES-BENZ
C200
(2015) — VEHICLE SPEED CONTROL
Apr 28, 2026
Incident date: Apr 28, 2026
rusted rear subframe. unsafe braking and suspension due to this. damage code 35441 47 shows 2008-2015 vins but my vin does not show active recall, yet has the issue
Incident date: Sep 2, 2024
Hi vibration after 55mph, tire balancing and wheel alignment doesn't help
INDIAN
SCOUT BOBBER
(2020) — VEHICLE SPEED CONTROL
Apr 28, 2026
Incident date: Mar 1, 2026
The vehicle hesitates and does not accelerate immediately from a complete stop. This occurs more frequently when the car is on a slight incline. The delay in acceleration creates a safety concern, especially when attempting to merge into traffic or pull out onto a roadway. I have reported this issue to the dealership multiple times, but they have not taken action because they have been unable to r... Read more
Incident date: Apr 16, 2026
The contact owns a 2026 Tesla Model Y. The contact stated that while attempting to park the vehicle suddenly lurched forward and crashed into a curb, then the vehicle lunched forward and crashed into a brick wall. The vehicle then erroneously drove in reverse at a high rate of speed and crashed into a second parked vehicle. The contact indicated that after the incident, in order to shut the vehicl... Read more
Crash
2 injured
Incident date: Mar 12, 2025
My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to accelerate. The issue occurs intermittently but repeatedly and makes it difficult and unsafe to drive, e... Read more
Incident date: Mar 24, 2026
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while at a complete stop on several occasions, the engine abnormally revved to 1,100-1,400 RPMs. The contact stated that while driving at an undisclosed low speed on a ramp, the vehicle accelerated unintendedly and failed to decelerate while the brake pedal was depressed. Additionally, the contact stated that while at a complete st... Read more
Crash
Incident date: Apr 20, 2026
At 70 mph the adaptive cruise control system applied the brakes hard enough to engage the abs system even though my lane of travel was clear. There was a car on the exit ramp to the right applying their brakes not in my path that I believe my vehicle picked up. There were several vehicles behind me and it almost caused an accident. There needs to be a way to disable the adaptive cruse on this vehi... Read more
Incident date: Dec 1, 2023
I picked up my vehicle from the dealership after it being there for almost 2 weeks for multiple DTC codes, a dash cam component replacement, and recall updates. On the way home, my check engine light flashed on and off multiple times while driving at highway speeds (although no codes were recorded in my Hyundai app diagnostics). When I exited the highway, I came to a stop sign on the off ramp and ... Read more
Incident date: Apr 19, 2026
My wife was driving our 2016 Mazda CX-5, and was getting ready to pull into our daughters' driveway. My wife slowed down to a stop before entering the driveway. She gave the vehicle some gas to move forward. She stated that there was a pause, then the vehicle accelerated forward slamming into the garage door and the corner of the garage/house. There was also a Tesla parked inside the garage that w... Read more
Crash
Incident date: Apr 25, 2026
I was driving my car and suddenly the traction , hand brake and ABS sign started showing up. I usually apply only 10% of force on brake pedal but after this I have to apply almost 60% of force to even slow down the car. Almost 90% force to stop the car It has threatened safety of my family. When diagnosed at autozone they told cannot determine error code. When reading in internet this seems to ... Read more
FORD
BRONCO SPORT
(2023) — VEHICLE SPEED CONTROL
Apr 27, 2026
Incident date: Apr 16, 2026
On 12/4/25, I visited Corley's Lincoln and reported several issues. One issue was that the vehicle would accelerate or decelerate while using cruise control. There were several other issues, but the following two issues are safety issues. I visited again on 3/5/26 with several of the same issues, although the speed issue was not listed on the work order. They could not find any issues, but I encou... Read more
Incident date: Mar 27, 2026
The contact owns a 2017 Acura RDX. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's wife enabled the parking brake. The contact stated that at a later while, the vehicle independently accelerated. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure wa... Read more
Incident date: Apr 13, 2026
Date of Accident: April 13, 2026 I drove into our church parking lot and then parked next to my husband’s car and was totally stopped and in the parking space. I thought I had my foot on the brake. After a split second, it accelerated and jumped the curb of the parking space at a very fast speed. I had no control of the car. I sheared off a heavy metal sidewalk railing and was headed for the br... Read more
Crash
Incident date: Feb 1, 2026
While driving on interstate at highway speeds (70mph), the transmission experienced sudden downshift, which increased the engine RPMs to redline and rapidly decelerated the vehicle. Occupant safety was put at risk while other drivers were forced to quickly avoid collision due to our much slower speed. Transmission would not select proper gear which made it difficult to proceed to a safe pull-off p... Read more
Incident date: Apr 18, 2026
ADAS camera malfunction causing all driver assist functions to not work
Incident date: Dec 1, 2025
### Summary: Sudden Unintended Acceleration (SUA) from a stationary position. ### Vehicle Configuration: 2023 Tesla Model Y Long Range AWD. Battery Type: NMC. ### Incident Details: On April 19, 2026, at approximately 10:00 a.m., the vehicle was stationary on a flat surface at 6722 Vista Del Mar Ave, San Diego. I was in the driver's seat with the vehicle "On" but stopped, conversing with two w... Read more
NISSAN
PATHFINDER
(2022) — VEHICLE SPEED CONTROL
Apr 25, 2026
Incident date: Dec 6, 2025
First Incident- volume kept rising on its own. Would turn it down, it would go right back up. Would turn the radio off, it would turn on by itself and would keep rising until full blast. Vehicle was parked, came back from work, turned vehicle on and the volume was fine on it. Second Incident- (this has happened twice) about a month after the volume incident. This time the vehicle would accelerate... Read more
HYUNDAI
SANTA CRUZ
(2024) — VEHICLE SPEED CONTROL
Apr 25, 2026
Incident date: Apr 21, 2026
WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS WORRIED ABOUT TRACTOR TRAILERS HITTING ME DUE TO LOW SPEED. FINALLY GOT VEHICLE TO 65 MPH BUT WOULD N... Read more
Incident date: Mar 30, 2026
I stopped my car foot on brake put it in park and it accelerated on its own and forced me to crash into a concrete wall still not wanting to stop
Crash
1 injured
Incident date: Aug 16, 2025
My car has started breaking randomly without reason. Just a few days ago it slammed on the brakes. I was driving on the interstate and went around a bend, and my car slammed on the breaks. I. Talking from 70- 5mph in seconds. I didn't have time to do anything. Nothing in front of me, nothing on the side. The car behind me had to swerve into the median to avoid hitting me. My car almost caused ... Read more
MERCEDES-BENZ
C300
(2016) — VEHICLE SPEED CONTROL
Apr 24, 2026
Incident date: Feb 5, 2026
2019 Escalade. During summer temperatures, unable to control pedal position adjustment and vehicle automatically moves the pedals all the way forward. When the pedal position button is pushed, the pedals make clicking noise but do not adjust. No warning lights. Issue is intermittent. It becomes very difficult to drive the vehicle with both the accelerator and brake pedals in the fully forward posi... Read more
Incident date: Apr 22, 2026
I was driving at 60mph. I heard a sudden pop that felt like it came from behind me / under the car. While I glanced to see if I ran over something (I did not), the car suddenly felt like it was about to stall. It was slowing down quickly and dramatically. My safety was in danger as I quickly dropped speeds in heavy traffic on a freeway without warning. I was able to maintain control, and I turned... Read more
NISSAN
ROGUE SPORT
(2019) — VEHICLE SPEED CONTROL
Apr 24, 2026
Incident date: Apr 2, 2026
2024 Ford F-150 Lightning Complete instrument cluster blackout while driving. Screen goes entirely black intermittently, lasting up to 30 minutes. Occurs while vehicle is in motion. Issue persists even after stopping and restarting vehicle. Loss of speedometer, battery state of charge, warning lights, and all driver information. This creates unsafe driving conditions with no way to monitor speed o... Read more
Incident date: Nov 4, 2025
The gas pedal failed to work on three separate occasions. The car essentially went into “limp” mode where the whole car stop driving out of nowhere. These models of Honda are known for the head gasket prematurely going out which has caused me car to have multiple misfires, warning lights, loss of power. The problem has been confirmed by the dealership and an independent mechanic.