Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
GMC
SIERRA 1500
(2018) - VEHICLE SPEED CONTROL
Jun 12, 2025
Incident date: Dec 12, 2024
2006 Lexus RX 400h didn't stop even after breaks were applied, it did continue to move forward and slowly push another car for about 15 feet until another car hit a pile of dirt.
Crash
1 injured
Incident date: Apr 7, 2025
See attached document for complaint.
CHEVROLET
SILVERADO 1500
(2020) - VEHICLE SPEED CONTROL
Jun 11, 2025
Incident date: Jun 3, 2025
I was driving on the freeway and the car stuttered and then stopped, had to get towed home found out the aux battery was bad, replaced that and brake hub and sensor on driver tire but abs. And anti swerve light. Also no cruise control. Screen says Fcw unavailable service required, also 4wf service.
Incident date: Jun 6, 2025
There currently is a serious recall on this vehicle and there is no remedy available. I’ve called the dealership and they confirmed this information. The service department claimed the sales department may be able to help me and then sales said it was a service dept issue. I have children who have been placed at risk as they have been traveling in this vehicle since April 2024.
JEEP
GRAND CHEROKEE
(2022) - VEHICLE SPEED CONTROL
Jun 11, 2025
Incident date: Jan 4, 2025
Sudden unintended acceleration event. I was pulling into a parking spot going very slow and lifted my leg off the accelerator when the car suddenly surged forward and crashed into a tree, a wall and a nearby parked car (no people in the car). This put my safety at risk. I was thankfully not severely hurt and had no other passengers in my car. I have sustained some muscle strains in my neck. I have... Read more
Crash
NISSAN
PATHFINDER
(2011) - VEHICLE SPEED CONTROL
Jun 11, 2025
Incident date: Jun 10, 2025
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated before the transmission slammed into gear. The contact stated that the ABS warning light and another unknown warning light were illuminated. The vehicle was towed to an independent mecha... Read more
Incident date: Jun 11, 2025
The contact owns a 2018 Ford F-150. The contact stated that while at a four-way stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine revved up, but the vehicle failed to respond. The brake pedal was released, and the vehicle lunged forward, almost causing a crash. The contact stated that the vehicle was jerking while drivin... Read more
Incident date: Jun 7, 2025
In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in... Read more
Incident date: Jun 1, 2025
I was driving and the accelerator pedal got stuck and it started to increase my speed. I kept pressing on the pedal and it still was not working. I had to step on the brake pedal several times, like 5-6 times before the accelerator finally became unstuck.
Incident date: May 29, 2024
The Kia was using to much oil, the engine light came on and it’s the cam shaft sensor…just got it replace but still doing the same thing as the RPM’s is fluctuating …
Incident date: Jun 10, 2025
Was driving and suddenly all errors started popping up Hill start assist warning 1 pedal driving unavailable Pre collision assist not available Antilock brake fault, etc Lost braking power, steering got stiff, accelerated suddenly.
Incident date: Jun 6, 2025
The contact owns a 2019 Subaru Crosstrek. While the contact was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact stated that while the engine was still off, the gear shifter was shifted into reverse(R) and the vehicle accelerated backwards. The contact slammed on the brake pedal to prevent the vehicle from crashing into another parke... Read more
Incident date: Jun 8, 2025
Started vehicle and it lit up with every warning imaginable. Dealership said it's the Honda Sensing unit is defective. After reviewing online, it certainly seems everyone's unit is defective.. Now we were quoted 3k to fix safety related stuff. Can't afford to fix so now, just driving it until it crashes! Woohoo fun! And no recall!
FORD
EXPEDITION
(2017) - VEHICLE SPEED CONTROL
Jun 10, 2025
Incident date: Jun 8, 2025
Vehicle has a habit of losing speed, even on cruise control, when going more than 70 mph for extended times and dropping below 60 when doing so on Interstate with no warning lights or system notifications. The most recent occurence was on Saturday, June 7th when driving on the interstate and cruise control engaged at 73 mph when it cut off, dropped to just below 60 without warning and would not ac... Read more
Incident date: Apr 10, 2024
Unknown. Car was going 100 mph. Driver, my son , was killed in this car accident. This year make AND model is known for throttle acceleration issues with brake afail override non existent until later models. Case number [XXX] sterling heights police department INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
6 injured
2 deaths
Incident date: Jun 10, 2025
On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would ju... Read more
Incident date: May 18, 2025
The car has on 5+ occasions had the collision avoidance system shut down (photos of dash showing this are available and have been shared with the dealer). There were no weather incident at the time. Lane following........ same type of thing also shared with dealer. Most disturbing is on multiple occasions, with the speed control engaged driving on the interstate at 65 to 70 mph, the speed limit... Read more
HYUNDAI
SANTA FE SPORT
(2017) - VEHICLE SPEED CONTROL
Jun 9, 2025
Incident date: May 2, 2025
I am the original owner of a 2018 GMC Sierra 1500 with the 6.2L L86 engine and 8-speed 8L90 transmission. I began experiencing severe transmission shuddering and harsh shifting, especially at lower speeds or under light acceleration. When the issue occurs, I press the gas and the engine revs up to 6,000 RPM without reaching 20 MPH, making it extremely difficult — and dangerous — to merge into ... Read more
Incident date: Mar 1, 2025
Kia issued a recall for defective piston oil rings. The recall was performed on my 2021 Kia Seltos and showed that I needed an engine replacement. The day that the dealership tested my car Kia suspended the recall stating the test was inaccurate. When the recall test was reissued my car passed and was denied for a new engine. An oil consumption test was performed on my car and the results were tha... Read more
Incident date: Jun 9, 2025
June 2, 2025 –Started slowing for stoplight and left turn. Car again was not slowing down as expected when braking so I pressed harder on the brake pedal. It slowed down then but I didn’t go to a complete stop because traffic was moving. Instead, I let the car creep a bit while waiting for an opening to turn left. I then drove a couple of blocks to a 4-way stop where the revving started again ... Read more
Incident date: Jun 9, 2025
Drove into parking lot and as I was pulling into the parking spot next to the building, the vehicle started to surge forward as if I had my foot on the gas instead of the brake. The sudden surge caused the vehicle to plow into a brick building causing about $10K damage to the vehicle and $5K to the building. This was not the first time this sudden surging occurred. It happened at least 3 times p... Read more
Crash
Incident date: Feb 1, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon coming to a complete stop, the vehicle suddenly jolted forward independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve body. The vehicle was not repaired due to part av... Read more
Incident date: Jun 3, 2025
While drive i feel like there is sticking something below the car when i am accelerating. And the acceleration became hard. Also i heard a weird noise at that time. Then a saw a leakage below my car.
Incident date: Jun 5, 2025
The ABS, Traction Control, Trailer Breaking lights are on also impacting Adaptive Cruise Control making them all inoperable, even though the truck is still able to be drive, albeit unsafely. I took it to my local repair shop and was told the ABS Controle Module, part number 68228991AD was identified as bad and in need of replacing at approximately $2000 and that the part is on indefinite backorde... Read more
Incident date: Dec 28, 2021
Purchased New Delivery date: August 13, 2024 This is an ongoing issue, car indicates radar needs cleaning. Each time I pull off road to check radar no such cleaning is needed, it's clean. Once the car indicates that the radar needs cleaning I loose multiple functions, cruise control, lane assist etc. Attached picture
VOLKSWAGEN
TIGUAN
(2024) - VEHICLE SPEED CONTROL
Jun 8, 2025
Incident date: Feb 3, 2025
Stepped on brake to disengage cruise control. The car accelerated instead of slowing, I turned off cruise and kept stepping on the brake the car kept accelerating. I had to shift to neutral stop the car and shut engine off. When I restarted it was disengaged. This has happened twice now.
Incident date: Jun 7, 2025
The incident, occurring on [XXX], was first submitted by phone, followed by email to [XXX] on 27 May with incident description and sketch. I was given the Complaint ID no ODI11663050. However, now when I search for that number, nothing shows up! I have not received any information that the complaint has been investigated and dismissed! In order to publicize this event as much as possible to warn... Read more
Crash
1 injured
Incident date: Jun 7, 2025
While driving at a slower speed between 20-40 mph the car will have a power surge as my mechanic called it. The RPMS constantly bounce while driving. It is hesitant to accelerate and is riding rough at a low speed. This is a risk while speeding up in traffic or merging onto the interstate the car is hesitant and can’t keep up with traffic which could cause a bad wreck. I had my vehicle at m... Read more
Incident date: Jun 2, 2025
On [XXX] my vehicle suffered an unintended acceleration on a very busy highway of The Dominican Republic, reaching a speed of 100 MPH. I was able to drive the car into the bushes of the highway service road hitting all king of obstacles such as trees, wall, advertising signs and safety barriers. The car damages resulted in a total loss. My life and my family life were in extremely dangerous situa... Read more
Crash
2 injured
Incident date: Feb 26, 2025
My vehicle had been running fine up until the dash lit up, engine check turned on along with the tire pressure sensor and as of right now my car does not accelerate.
MAC TRAILERS
WASTE TRAILER
(2019) - VEHICLE SPEED CONTROL
Jun 6, 2025
Incident date: Mar 6, 2025
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on ... Read more
Crash
Incident date: Jun 4, 2025
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH on the highway, the vehicle suddenly decelerated to 40 MPH. The contact stated that the vehicle was jumping while accelerating. The check engine warning light was illuminated. The contact pulled over safely and restarted the vehicle. The vehicle was taken to three independent mechanics who determined that there was a mal... Read more
Incident date: Jun 5, 2025
My car shut off and wouldn’t start it said the asc failed I took it to the dealership they did a diagnostic test said my aux battery level was low need replaced I replaced that my engine light is still on I have to put it on a battery charger everyday so I can go to work then it wouldn’t start at work I needed someone to give me a jump it’s stills said I needed mine esc service and it saying... Read more
Incident date: Sep 5, 2024
The vehicle’s transmission system has been malfunctioning exhi jerky, delayed, and unpredictable shifting behaviors, especially noticeable at speeds between approximately 27 an 30 mph and higher. At lower speeds, the jerking is less frequent, but as speed increases, the jerks become more severe and abrupt. These issues manifest during various driving conditions, including accelerating, decelerat... Read more
FORD
EXPEDITION
(2018) - VEHICLE SPEED CONTROL
Jun 5, 2025
Incident date: Jun 1, 2025
Knock sensor has been replaced twice in 4 years, the emissions engine states it needs to be changed again. This is causing reduced engine power and acceleration and other issues
Incident date: Jun 5, 2025
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine sounded abnormally rough, with a knocking sound coming from the engine. In addition, several unknown warning lights were illuminated. The contact stated that the veh... Read more
Incident date: Aug 31, 2024
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of... Read more
Crash
Incident date: May 23, 2025
The contact owns a 2004 BMW 330CI. The contact stated that after starting the vehicle and shifting to the reverse position, the engine began to rev very high, and the vehicle suddenly experienced unintended acceleration and drove reverse into the side of the home. During the incident the vehicle the destroyed. No injuries were reported and no police report was taken. The vehicle was later towed t... Read more
Crash
Incident date: Jun 4, 2025
Just over 1 week ago, I was leaving a parking lot and driving back to my home when my car wouldn't accelerate past about ~10-15 miles per hour and wasn't shifting gears. When I took my foot off the gas pedal, the gear just dropped immediately from above third to first gear and the car shook. I first noticed this when already out of the parking lot and pulling off from a median onto the road, with ... Read more
Incident date: Jun 2, 2025
Truck has been downshifting at low gears prior to this main incident. Usually at low speeds between the 1-3 gears. But today I was driving down the highway at approximately 65 mph in the 6th gear and without warning it seemed to electrically down shift into 1st gear. I describe it as electrically because the Rpm’s dropped almost instantly for a second and seemed to reboot. Which is extremely da... Read more
Incident date: Jun 2, 2025
Since purchasing this vehicle we have had catalytic converter issues that have persisted even after having the dealer "fix" the issue.we have also had ABS/Traction control module issues.this is the 2nd identical vehicle owned with the exact same problems.
Incident date: Mar 1, 2024
bad ABS module part is not being produced in re-enegineering since 2023 jeep has all warning lights on will go into limp mode speedometer stops working braking distance is increased will not shift into gear no time line on remedy or help from jeep
Incident date: Jan 4, 2024
The contact owns a 2017 Nissan Altima. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before accelerating. The vehicle returned to normal functionality, but the failure became a regular occurrence. An unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was n... Read more
Incident date: May 21, 2025
the VCM motor has a "coupler" that operates intake manifold runner, this coupler brakes apart , causing vehicle to loose engine power, engine light comes on, code P200. kia dealer recommends to replace the intake manifold that comes with new VCM motor, if you replace it you're self then you need to take vehicle to kia dealer to have them update software for the new VCM.
JEEP
GRAND CHEROKEE
(2007) - VEHICLE SPEED CONTROL
Jun 4, 2025
Incident date: May 1, 2023
ABS Modulator Assembly has left me stranded I see that this has been a major issue for Honda's. There has not been any recalls for this issue but they see that it is a major problem. I was told by King Honda in Auburn Alabama that this is a $2000 dollar issue and they do not know when the part will be available due to being on backorder. Please advise.
Incident date: Apr 17, 2025
Audi E-Tron (Q8) sudden unintentional acceleration caused a collision to stationary object while releasing brake on a turn. The accelerator was not touched while turning the steering wheel into the drive. It instead launched forward beyond the agreed 5 MPH and hit a tree. Causing significant damage to the vehicle’s front passenger wheel and hood. The airbags did not deploy nor did the “pre-sen... Read more
Crash
Incident date: May 31, 2025
The speedometer occasionally would not work. Typically all other dash features would and I could get speed through digital reading. Today, none of the dash reading work. My speedometer has the dial at 155. The digital reads 0, gas shows E, miles to empty remained at 260 for the over 10 mile drive, ramps as well as coolant didn’t register and were at 0 and C. This is a hazard as it is a safety r... Read more
Incident date: Oct 31, 2020
At 28,000 miles, the vehicle emitted black smoke from the exhaust. Despite the mechanic’s efforts to identify the issue, no diagnostic codes were detected. Currently, the vehicle has accumulated 100,000 miles. The engine suddenly lost the ability to accelerate beyond 20 miles per hour. After several months of repairs involving multiple turbo replacements, it was determined that the engine was se... Read more
Crash
GMC
SIERRA 2500
(2022) - VEHICLE SPEED CONTROL
Jun 3, 2025
Incident date: Jun 3, 2025
Engine malfunctions. powered reduced when trying to turn from a dead stop. Flutters. Doesn't accelerate. Just sounds like its grinding. Plus premature brake wear.
Incident date: May 26, 2025
this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including ... Read more