Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Jun 6, 2025
I was pulling into a parking spot slowly and all of the sudden the car took off and took off and I couldn’t stop and when I tried to sped hard on the break it wouldn’t work and I lost control and my car wouldn’t stop until it crashed into another vehicle that was sitting in another parking spot.
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2023) - VEHICLE SPEED CONTROL
Jun 24, 2025
Incident date: Jun 20, 2025
My truck on a few occasions suddenly down shift hard and on its own without warning, it could very much have cause an accident and could have been deadly at highway speeds, at the same time the speedometer would go to 0 and quit working, as well as multiple warning messages would pop up on message display. IE out of fuel, air system failure, orange wrench, Etc. Then after some time everything wou... Read more
Incident date: Jun 23, 2025
One pedal driving switched to unavailable while driving - 24 Lyriq AWD I have seen this couple of times while driving now. I keep the one-pedal driving setting on High. I suddenly get an error on Side detection unavailable and One pedal driving turned off - use manual braking. I also feel a slight surge in acceleration while this happens, but I have been able to slow down and re-engage one pedal ... Read more
Incident date: Jun 23, 2025
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently ... Read more
Incident date: Jun 20, 2025
I was driving with my wife about to merge into traffic on the interstate when I had a huge power loss. It was a busy part of the interstate where I could have been ran over. There was a lot of traffic and was fortunate the Semi driver was alert and slowed down. I was not aware of any failures of this motor or received any notices from GM. After conducting research I found that this was a know issu... Read more
Incident date: Jun 24, 2025
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazard... Read more
Incident date: Jun 24, 2025
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazard... Read more
Incident date: Jun 22, 2025
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.... Read more
Crash
Incident date: Jun 2, 2025
It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out of the ignition the lights on dashboard would light up , like the car never totally shut off?Replace... Read more
Incident date: Jun 19, 2025
I have a 2025 KIASportage Hybrid that I loved due to all its safety features. Yesterday I was pulling into a parking space when my car lunged forward two times making very loud sounds. I was near a brick pillar it it tore off the right front of my car. The bricks were damaged. When I came home I looked up Kia Sportage lunching problems. There are many to read. They talk about “sudden accelerati... Read more
Crash
Incident date: May 28, 2025
My vehicle seems to be experiencing the same issue detailed in Safety Recall N242454440 https://static.nhtsa.gov/odi/rcl/2024/RMISC-24V797-1898.pdf
Incident date: Jun 24, 2025
*Acceleration lag from a stop On June 21, 2025 - 92 degrees outside leaving store, I was making a left turn from a parking lot. I took my foot off the brake to creep forward which the vehicle did, but as I pressed the gas the car would not accelerate. I was stuck in the middle of the lanes with my car coasting. Fortunately it was a quiet street and the car coming from behind me had ample time to s... Read more
Incident date: Feb 28, 2020
This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time.
Incident date: May 28, 2025
I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were less than 0.5 miles to an exit). Shortly after pulling onto the off-ramp, the vehicle entered lim... Read more
VOLKSWAGEN
ID.4
(2021) - VEHICLE SPEED CONTROL
Jun 23, 2025
Incident date: Mar 12, 2025
The cruise control system cuts of with message on screen stating that , system camera can’t see my face and the system de-activates. This is especially dangerous at highway speeds. The vehicle behind me doesn’t see a brake light as my vehicle suddenly looses speed. This is from Hyundais Driver Attention Warning (DAW) function. This function cannot be de-activated by myself or my dealership wh... Read more
Incident date: Jun 1, 2025
The vehicle accelerated without control and crashed into the wall between my garage and the adjacent laundry room. That day someone could have easily been seriously hurt or killed. The problem was investigated but could not been reproduced. The vehicle was inspected by a team of investigators from the Manufacturer, VW. No warning signs or abnormal situations prior the the incident. The vehicle was... Read more
Crash
Incident date: Jan 25, 2025
In many instances (perhaps 30 in the five years) while driving on the highway I will depress the accelerator to pass a vehicle but instead of accelerating the engine revs drop and the speedometer goes blank. This is very dangerous as you are expecting to accelerate - especially when changing lanes to pass someone - but instead of accelerating the car starts to slow down for a few seconds and then,... Read more
Incident date: Jun 21, 2025
For the second time in a year, I was pulling into a parking space and when I applied the brake, the car accelerated, seemed to be airborne and lurched forward. Though I firmly had my foot on the break, it would not stop until it hit a brick post about three feet away. This exact same scenario happened in July of last year. Then, I hit a stand of shrubs. Someone said, your foot must have slipped... Read more
Crash
JEEP
GRAND CHEROKEE L
(2022) - VEHICLE SPEED CONTROL
Jun 23, 2025
Incident date: Jun 23, 2025
Adaptive cruise control does not work, Forward collision warning does not work, pedestrian emergency braking does not work, auto emergency braking does not work among other non safety issues. Dealer is aware and has ordered a new infotainment system which controls all these safety features but is unable to get it from the manufacturer for the last 6 months. This system did not work from the day... Read more
Incident date: Jun 23, 2025
I purchased a 2021 BMW 530e from a BMW dealership still under warranty. Upon driving the vehicle I have noticed that there is a significant jerk forward when the car shifts from first to second. I have owned multiple BMW vehicles in the past and none of them exhibited this condition, but the three times it has been at the dealership for service they state it is normal. This jerking or unintended ... Read more
1 injured
Incident date: Jun 23, 2025
2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in... Read more
Incident date: Apr 4, 2024
The Smart Cruise Control (SCC) on my 2025 Hyundai Tucson Limited HEV cuts off whenever I wear prescription sunglasses. The Driver Attention Warning comes on within seconds when the in-cabin camera mounted on the steering wheel is unable to see my eyes, the SCC cuts off, and the vehicle suddenly starts breaking. This puts me and anyone behind me at risk. Both the dealership and Hyundai Motor Comp... Read more
Incident date: Jun 18, 2025
I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. ... Read more
TESLA
CYBERTRUCK
(2024) - VEHICLE SPEED CONTROL
Jun 22, 2025
Incident date: Jun 20, 2025
When put into drive, vehicle unexpectedly accelerated. Could not control or stop the vehicle. The vehicle is no longer available for inspection. The inability to stop the vehicle put myself and other drivers and pedestrians at extreme risk. I am not aware if the vehicle was inspected for cause after the incident. No warnings or symptoms presented themselves at the time of the incident.
Crash
1 injured
Incident date: Apr 1, 2025
Car during acceleration feels very jerky, safety issue as during turns if acceleration it might jerk make it feel a bit unknown of what speed it might be. additionally such jerkiness might cause driver to be kicked back into seat and head rest potentially causing injury. Feel like it might be CVT slipping at times.
Incident date: Jun 21, 2025
I was in a drive thru of a fast food restaurant and the car rapidly accelerated on its own and crashed into a wall. The air bags deployed and we were injured. We also narrowly missed hitting a pedestrian. The car hasn’t been inspected by anyone yet, however it is available if someone wants to inspect it.
Crash
3 injured
CHEVROLET
SILVERADO 1500
(2022) - VEHICLE SPEED CONTROL
Jun 21, 2025
Incident date: Jun 14, 2025
When vehicle starts it shakes for a few seconds then is fine. When I drive and give it gas my car stutters and feels like it wants to shut off. On the highway with acceleration the check engine light comes on blinking and the car loses power. The codes read misfire I replaced the sparks plugs and coils 4 time already just for it to do it again a couple months later. I read this is a common problem... Read more
Incident date: Jun 20, 2025
While driving northbound on [XXX] between the [XXX] exit and [XXX] exit, I turned my cruise control on and set it at 70 mph shortly after setting the cruise control I put on the brakes to slow down and instead of slowing down and turning the cruise control off it started accelerating real fast and shot up to 90 mph. I kept hitting. the brakes trying to slow down and all that did was make it accel... Read more
Incident date: Mar 2, 2025
The car started making a knocking noise. I got it checked out and nothing showed up on the diagnostic. Today I was driving and it wouldn’t go over 65 and the engine light keeps blinking.
Incident date: Sep 1, 2024
I was driving [XXX] going through Saint Paul and the truck sped up and became uncontrollable. I started braking as fast as I could and caused it to rear end into another vehicle. I’ve tried to contact Tesla about this, and they have not responded to me. I was told the engineering team would get back to me about the possible cause of the accident, but never heard back and they could not provide m... Read more
Crash
1 injured
Incident date: Jun 1, 2025
Speedometer and associated systems and controls are inaccurate by margin of 18% (9mph @ 55 mph) Speedometer reports speed of 55 mph when truck is traveling at gps tracked speed of 64 mph. Without an accurate speed reading, it's easy to accidentally speed, especially in areas where the speed limit frequently changes. Speeding increases your stopping distance and reduces the time you have to react t... Read more
Incident date: Jun 20, 2025
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
JEEP
GRAND CHEROKEE
(2018) - VEHICLE SPEED CONTROL
Jun 20, 2025
Incident date: Jun 20, 2025
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, M... Read more
HANKOOK
DYNAPRO HT
(9999) - VEHICLE SPEED CONTROL
Jun 20, 2025
Incident date: Jun 18, 2025
The accelerator pedal broke off while merging into traffic resulting in the immediate loss of speed control.
Incident date: Jun 19, 2025
F150 downshifted into first gear while driving down the highway at full speed. Speedometer stopped registering. Sudden and abrupt deceleration. Engine warning light on. Took the truck to the local Ford dealer, Malloy Ford Charlottesville, VA and Service department said the molded leadframe needed to be replaced per Customer Satifaction Program (CSP) 19N01, but Ford would not cover the cost. I... Read more
Incident date: Jun 19, 2025
While I’m driving it starts to stall. Especially after I press on the breaks and try to press on the gas again it being ins to like jerk and not want to go. I thought it was my suspension or that it needed a wheel alignment but after paying for those to get renewed it’s still having that problem and the mechanic said it was most likely the transmission.
Incident date: Jun 17, 2025
This vehicle started shaking and juttering at a lower speed and made it very difficult to drive. Then I could accelerate and it would not go faster. I took it to a repair shop and they were getting CVT codes for the transmission. I looked online a found that many other people had these same issues as well as a Class Action Lawsuit that was settled a few years ago for 278 million for these problems... Read more
Incident date: Jun 16, 2025
At times mainly turning Right or Left you have no acceleration while pushing the gas pedal. Its like the pedal is dead and then all of sudden it kicks in and accelerates abruptly. Huge safety hazard in multiple ways.
Incident date: Jun 17, 2025
My 2013 F150 had been acting strangely in showing a wrench on the LED screen and shutting off the electrical components on my dash. when this happens, it also sticks the transmission in between 3-5th gear. I am unable to shift down to 1st or 2nd gear, or up to 6th gear. After this happened a few times, it started to shift me in to Park and stop my wheels from turning. This happened to me 3 times w... Read more
Incident date: Jun 19, 2025
During low-to-moderate throttle input within approximately the 3500-5000 RPM range, moderate-to-severe throttle hesitation occurs when required to increase throttle input. This causes a chugging, struggling, stuttering, misfiring feeling and very delayed response from the vehicle. This has occurred while cruising on city streets and lower speed highways while trying to evade a quickly approaching... Read more
Incident date: Jun 15, 2025
I commute with my car and recently it started to speed up all by itself. I removed my floor covers thinking the gas pedal might be stuck on it but that wasnt the problem. While accelerating from a stopped position, it revs up and accelerates rapidly all by itself. Tapping the break pedal to deactivate accidendal cruise control doesnt work. I have to slam the break just to stop it from accelerating... Read more
VOLKSWAGEN
JETTA
(2016) - VEHICLE SPEED CONTROL
Jun 19, 2025
Incident date: Jan 28, 2025
On 7 or 8 occasions while navigating parking lots/driveway turnaround, i bumped the resume switch on the steering wheel and the truck took off accelerating rapidly from 2-4 mph speed until I disengaged with the brake. Someone with slower reactions or unaware of what is going on is going to get hurt by this. I believe it's tied to collision avoidance system and the adaptive cruise control mode. T... Read more
Incident date: Jun 18, 2025
Limp mode when pushing in clutch to start car. Car will not go above 40mph randomly must turn car off and hope it resets.
Incident date: Jun 12, 2025
The throttle tends to be a little jerky at low RPMs in slow speeds
Incident date: Jun 18, 2025
Bought our 2022 Honda Odyssey in November of 2021. Vehicle has the Idle/Stop feature. That feature never worked properly. Always said, warming up or charging and didn't work. Recently, June 7, 2025 my wife driving was at the light with the stop feature activated, she took her foot off the brake for it to start up and it was shifting weird. Happened several times. On June 11, 2025, I was at a light... Read more
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jun 18, 2025
Incident date: May 22, 2025
My car powers off as I am driving it. The brakes work but nothing else. The dials go crazy and all the warning lights on my car turn on with all the other lights remaining off. I’m not sure what component stopped working when it shuts off but I would be okay with it being inspected. My safety was put at risk because I could no longer drive the car and the gas pedal doesn’t work so I don’t ga... Read more
Incident date: Jun 18, 2025
My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large iss... Read more
Incident date: Jun 10, 2025
Logging a second complaint for the brake hydraulic control unit that is already recognized by FCA as a defect that needs to be replaced. I am two years into this failed unit and continue to be told by the dealer and manufacturer's customer service that the replacement part is not available and they do not have a delivery date for this part. In the last two years I have had (4) near collisions as a... Read more
Incident date: Jun 7, 2025
On June 10th 2025 the engine light came on in my 2014 Ford Focus and I lost transmission function. The car was slipping out of gear, completely losing power and speed between first & second gear and third & fourth gear. I pulled into traffic before realizing the issue and almost got hit by two oncoming vehicles - one locked up their brakes to avoid hitting me, the other swerved into another lane w... Read more
Incident date: Jun 14, 2025
When a Check engine light is on it's for a low voltage on the charge air coolant sensor, took to the chevy dealer, they replaced a connector to the sensor, at a cost of $600 never got off lot, light returned, they then said I need a new engine wiring harness at a cost of $10.000, the dealership said this is a problem with these trucks and GM knows about it but won't recall them. Now I'm struck wit... Read more