Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Jul 20, 2025
I did mentioned this recall when I got my car I am having issues with acceleration, fuel pump . Car takes a bit long to take offline
Incident date: Jul 23, 2025
Incident Highway Malfunction Occurs – [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A “Drive Start Control Malfunction” warning appeared on the dashboar... Read more
Incident date: Jul 9, 2025
The dash cluster stops working (cant see your speed or other info) goes out for a second and then comes back on. It continues to randomly do this. Once it does this the HUD heads up display goes out as well
CHEVROLET
SILVERADO 2500
(2021) - VEHICLE SPEED CONTROL
Jul 23, 2025
Incident date: Oct 24, 2024
While driving, my entire dash will go black. At times, all warning lights will also light up. There is no way to know how fast I am going since the display shuts down. Heads Up Display also goes out with warnings as well. With all warning lights coming on, there is no way to know if there is truly an issue with the car. The car was taken to the dealership and the cluster was replaced. This d... Read more
Incident date: Jul 21, 2025
ABS failing. Loss of Traction Control & Possible Brake Failure. Vehicle Manufacturer failing to provide parts.
Incident date: Jul 23, 2025
Getting out of a parking lot onto the road with my family in the car. The car would not break in spite of hitting the breaks before making the turn onto the road, the oncoming vehicle stopped int time to prevent a T-Bone crash . After looking online , seems like a known issue with this model and the Hyundai will not acknowledge it. Please take action
Incident date: Jul 10, 2025
All lights on head dash are on , all components are not working properly or effected because of this. (Engine light brake light abs light tire light traction control light , sensors out all) while driving vechile reduces power does not operate randomly , have to pull over shut the car off and turn it back on. Has high vibrations lot of shaking, stauling. I have had it looked at with multiple shops... Read more
Incident date: Sep 14, 2024
Transmission needs replacing
Incident date: Jul 8, 2025
My vehicle had been driving great up till about three or four months ago. It started losing speed, stalling and would not accelerate unless i pressed the pedal to the floor which I had to do in order to avoid an accident. All while this was happening the service light with the 🔧 would comes on, but once I cut the car off and started it up again the next day or after running multiple errands the... Read more
Incident date: Dec 22, 2022
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Befo... Read more
Incident date: Jul 20, 2024
Well, as prompted, I upgraded the firmware on my 2024 Spyder RT LTD last week. This week I am on a trip to the Wellsboro, PA area. Carplay has been acting flaky (no better than before the upgrade). Today however, I experienced something new. The Carplay nav side of the screen froze and the speedo side went black. The dash rebooted and the speedo was fine. This happened twice today. On the second e... Read more
Incident date: Nov 29, 2024
I have a 2016 Nissan Altima 3.5 Sr I brought into the Nissan dealership multiple times since 2022 now in 2025 at 100,000 miles to transmission is not working it's dying at intersections and oil is pouring out of the engine I was told that there was a recall that expired in April of 2023 however I was never notified about the recall despite taking my car to the Nissan dealership prior to that date ... Read more
POLESTAR
POLESTAR 2
(2021) - VEHICLE SPEED CONTROL
Jul 22, 2025
Incident date: Jul 22, 2025
The fail that the Kia sportage 2025 had is that every time when accelerating the car would bounce back in a violent way. Safety was at risk on busy roads since car was not able to accelerate and instead bounced back making it more dangerous for the car behind. No problem has been confirmed. The car has not been inspected yet. The car seemed as normal without check engine lights or any manual trans... Read more
Incident date: Jun 28, 2025
The instrument panel cluster that shows the speed, odometer, and fuel levels has been sporadically 'going out' while driving. On Friday 7/18, it went out completely and did not come back on. This affects safety of driving in that I have no idea how fast I'm driving or fuel levels. I have to rely on iphone capabilities for speed, which is not as accurate. The problem has been inspected by a mec... Read more
JEEP
GRAND CHEROKEE
(2014) - VEHICLE SPEED CONTROL
Jul 22, 2025
Incident date: Jul 8, 2025
Vehicle was returning Diagnostic code P0653 and P2138 it was taken to the dealership for servicing on 04/26/2025. Pedal position sensor was identified as the issue. Part was on national backorder for several weeks. and issue was repaired on 05/22/25. Vehicle was driven less than 100 miles and presented with the same issue on 06/26/2025 and was returned to the dealership for servicing. Servic... Read more
Incident date: May 1, 2025
Rear wheel locked at 40 mph and power cutoff while on a highway on ramp (soft right turn) making the rear wheel slide to the right, causing my passenger and I to fall off the bike hurting our left extremities (legs, arms, wrists, elbows, shoulders) as it slid and ended on its left side on the right shoulder. Harley-Davidson RDRS and Rain Mode were turned on and the road was wet from a previous rai... Read more
Crash
2 injured
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jul 22, 2025
Incident date: Apr 30, 2024
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was... Read more
Incident date: Jul 15, 2025
ABS system engages when it shouldn’t, causing stopping problems. Caused my wife to run out in middle of intersection and not get stopped in time. This seems to be a common problem with this vehicle and nobody knows how to fix it
Incident date: Jul 22, 2025
Heard a clicking noise behind the steering wheel for a few days then I’ll the sudden the horn stopped working and all the controls on the steering wheel stopped working. I’m a mechanic so I took apart the clock spring stealing wheel compartment to find all of the wire broken and very very brittle. Cause for concern due to airbag malfunction and is no longer connected properly!!!I’ve been hea... Read more
CHEVROLET
SILVERADO 1500
(2025) - VEHICLE SPEED CONTROL
Jul 21, 2025
Incident date: Jun 30, 2025
I own a 2019 Ford F-150 with only 94,000 miles on it—barely approaching 100,000—and I’m already experiencing significant transmission issues. The vehicle is equipped with the 10R80 transmission, and the way it shifts gears is extremely concerning. It’s unreasonable for such a critical component to show this level of failure so early. At this rate, it feels as though I’d need to replace t... Read more
Incident date: Jul 19, 2025
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model... Read more
Incident date: Jul 21, 2025
2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - A... Read more
Incident date: Jul 15, 2025
After driving for roughly 7 hours upon activating my cruise control, after using the entire drive with no issues, it went up to 110 mph as soon as I hit the button and would not allow me to adjust the speed down. It would turn off upon pressing pause, cruise control, or brakes but would rise to 110 mph everytime. I searched for recalls for this and could find none. But I did find posts of other pe... Read more
Incident date: Jul 19, 2025
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the... Read more
Incident date: Jul 1, 2025
7/2/25-i was driving about 20 miles per hour when suddenly my car went into a type of limp/idle mode. It shut the car down to an idle, a wrench light came on my dash then the car started to shake. I coasted into a driveway and turned the car off. I turned it back on after 5min and it was fine. 7/16/25-I was driving about 30mph and all of a sudden my car goes into this idle mode again. I got the ca... Read more
LAND ROVER
DEFENDER
(2024) - VEHICLE SPEED CONTROL
Jul 20, 2025
Incident date: Jul 19, 2025
I have taken my Hyundai Santa Fe 2022 PHEV under warranty for a fix of being in reverse, the function not working, the car revs aggressively not in gear and then put it in park and the car aggressively jolts forward in park like a hard gear change. Hyundai replaced pcm and said it was fine. I took car and immediately noticed grinding noises and straight back to Hyundai. They claim it's fine. Today... Read more
Incident date: Jun 30, 2025
While driving on the highway at 80 mph, the accelerator suddenly stopped working and was completely unresponsive. The dashboard displayed the message "Check Hybrid system. Stop safely" and a warning ding sounded. The gas engine was still operating and showing RPMs on the dashboard, but all acceleration and/or engagement with the engine was lost. I was able to coast and safely pull over to the si... Read more
Incident date: Jun 13, 2025
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked ... Read more
JEEP
GRAND CHEROKEE L
(2023) - VEHICLE SPEED CONTROL
Jul 19, 2025
Incident date: Jul 19, 2025
Clutch slipping causing the inability to accelerate when needed
Incident date: Jul 19, 2025
I am filing this complaint for a serious drivability and safety issue with my 2020 Range Rover Evoque (VIN: [XXX] ). For over two years, this vehicle has exhibited a violent jerking motion when accelerating from a stop. It happens intermittently but is becoming progressively worse. Despite multiple dealership visits, warranty repairs, and part replacements (including the driveshaft and oil separa... Read more
Incident date: Apr 5, 2021
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Crash
VOLKSWAGEN
TIGUAN
(2016) - VEHICLE SPEED CONTROL
Jul 19, 2025
Incident date: Jul 19, 2025
Approaching sliding exit gate slowly at 2 mile per hour the Honda suddenly accelerated and crashed into sliding gate. Damaged the gate and the right side of the Honda. Honda was placed in neutral and the engine was turned off. Next day the Honda was transported to the body shop for repairs. Transported by flat bed. Unsafe to drive.
Crash
Incident date: Jun 20, 2025
Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut ... Read more
Incident date: Jun 4, 2025
I don’t know what malfunctioned excatly but I was driving on highway at 65 mph and vehicle just shut down so I pulled car off to side the dash said engine malfunction car shutting down to save engine. And hasn’t started since. But prior to that I have had issues since I got the car about 4000 miles into driving is when everything started the dash said engine malfunction power reduced service n... Read more
VOLKSWAGEN
ATLAS CROSS SPORT
(2021) - VEHICLE SPEED CONTROL
Jul 18, 2025
Incident date: Jul 15, 2025
My Tesla Model 3 disengaged cruise control while going 68 mph and braked hard for no apparent reason. I was driving northbound on I-405 at 3:45 a.m. going to LAX airport in the number 3 or 4 of six or seven lanes. Cruise control had been activated for at least 10 minutes before the incident at a speed of 68 mph. There was no traffic within half a mile before or after me due to the time of day. ... Read more
FORD
BRONCO SPORT
(2024) - VEHICLE SPEED CONTROL
Jul 18, 2025
Incident date: Jul 18, 2025
The contact owns a 2007 Lincoln Town Car. The contact stated that while driving approximately 40 MPH, the driver pressed the accelerator pedal the vehicle experienced unintended acceleration, causing the vehicle's speed to suddenly increase above 65 MPH. The driver shifted the transmission to the neutral position, but the vehicle continued to increase speed. The driver then pressed the brake pedal... Read more
Crash
CHEVROLET
SILVERADO 1500
(2021) - VEHICLE SPEED CONTROL
Jul 18, 2025
Incident date: Jul 2, 2025
The car keeps loosing power when it is over 90 degrees outside. On my way to work in the morning it has plenty of power but on my way home around 5 or 6 PM it struggles to gain speed. I’ve already had all the fuel injectors replaced so I don’t think it is related to that. It mainly happens when I slow down but not to a full stop around 20 MPH. Then it struggles to accelerate after that.
FORD
TRANSIT CONNECT
(2016) - VEHICLE SPEED CONTROL
Jul 18, 2025
Incident date: Jul 18, 2025
When trying to accelerate from a full stop the car is not accelerating when pressing the gas pedal. It happened at a stop light, I pressed the gas, the car went nowhere, pressed the gas harder until gas pedal was floored and then the car accelerates forward very quickly. Also happened when i was making a left turn crossing 2 lanes of traffic. Stepped off the gas to make a left turn, car begins to ... Read more
Incident date: Mar 2, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced an electrical malfunction that caused it to shut off or switch into an inoperable gear while in motion, without driver input. A “Central Locking: Malfunction” message appeared on the dashboard at the time of failure. Yes, the vehicle is currently with Audi North Atlanta an... Read more
Incident date: Jul 17, 2025
The fan clutch assembly failed and as a result the drive mode would not change from tow/haul mode to any of the other 4 drive modes. Accelerations and decelerations were negatively affected as a result creating safety hazards when driving. The engine was always responding as if a trailer were attached and subsequently accelerations were difficult and decelerations consistently utilized the trailer... Read more
Incident date: Jul 16, 2025
The contact stated that while pulling into a parking spot with the brake pedal pressed, the vehicle displayed unintended acceleration, crashing into the wall of the building in front of the parking space. The air bags did not deploy. The contact immediately placed the vehicle in reverse, with the brake pedal still pressed, and the vehicle accelerated at approximately 20 mph in reverse on its own.... Read more
Crash
Incident date: Jul 9, 2025
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the deal... Read more
THOR MOTOR COACH
FREEDOM TRAVELER
(2024) - VEHICLE SPEED CONTROL
Jul 18, 2025
Incident date: Jul 7, 2025
I was entering the highway on ramp with a car in front of me going slow, when saw it was clear switched lanes and attempted to speed up to highway speed and the car's automatic braking system activated, flashed "BRAKE" on the dash with nothing in front of me, lane was clear, and then it applied the brakes hard. Came to an almost complete stop with my foot on the gas, had to remove foot to be able ... Read more
Incident date: Mar 1, 2025
The contact owns a 2015 Ford F-150. The contact stated that while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light illuminated, and the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact w... Read more
Incident date: Jun 7, 2025
1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happ... Read more
Incident date: Jul 4, 2025
While driving the vehicle, several warning lights activated, the first being automatic emergency braking is disabled. The second warning light advised me to not turn the car off until I got to my destination. It further advised that I would not be able to shift gears. The vehicle began to slow down on its own until it came to a complete stop. I was in the middle of an intersection when this happen... Read more
Incident date: Jul 15, 2025
Truck goes into limp mode several times… fuses pop when it does..it does it when I drive or hit any slight bump
Incident date: Jun 21, 2025
Formally reporting a serious and recurring safety issue with my 2021 BMW X5. Over the past five months, I experienced three separate incidents where the vehicle abruptly stopped while driving, each time displaying a red car warning light on the dashboard. The red malfunction symbol was similar to the below image (found online) Description of the Issue: Each of these terrifying safety experiences ... Read more
GMC
SIERRA 1500
(2022) - VEHICLE SPEED CONTROL
Jul 17, 2025
Incident date: Jul 3, 2025
While driving at highway speeds, about 55mph, transmission just jerked. Happened multiple times until I could get it in to be serviced. Service light comes on, speedometer goes to zero, safety lights come on and its not able to downshift. I fear this could be a very dangerous especially at this speeds.. After stopping and turning of the road it still would not reset. It would not reset... Read more
Incident date: Jul 1, 2025
Drove it out to CA from Texas. Purchased for Planet Ford who told me the truck was k to drive and no axel problem. Drove it out to CA from Texas when we moved in late April - after that went to Santa Barbara and dashboard controls went dead. Speedometer and may other controls stopped working. Truck felt sluggish. Took it into Tuttle Click Ford Lincoln in Irvine and they said they real axel was ab... Read more