Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Jul 16, 2025
While accelerating the Vehicle I felt a massive kickback via the gas pedal, I was able to drive for half a mile more before the vehicle would no longer accelerate at all. The gas pedal was no working. The engine was overheating and a new warning popped up, upon the kickback with a wrench, and engine warning, along with a coolant over temp warning among others and service engine soon. The vehicle h... Read more
LAND ROVER
RANGE ROVER
(2006) - VEHICLE SPEED CONTROL
Jul 30, 2025
Incident date: Jul 30, 2025
Car began to jerk, shudder and lurch during acceleration. Sometimes jerking strong enough to make steering difficult. Took car to dealership and was diagnosed as a torque converter issue. Was told this is a common issue with this transmission and was quoted nearly $5000 to repair. No lights or warnings come on. The problem began very abruptly. Currently the car has yet to be repaired so parts ... Read more
Incident date: May 29, 2025
While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dang... Read more
Incident date: Jul 16, 2024
VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SA... Read more
Incident date: Sep 1, 2024
THIS TRUCK HAS A PROBLEM WHERE AT LOW SPEED WHILE TURNING LEFT THE ENGINE SURGES AND THE TRUCK SPEEDS TO 15 MILES AN HOUR UNLESS I JAM ON THE BRAKES . THIS STARTED JUST TURNING LEFT AND NOW ITS STARTING TO HAPPEN TURNING RIGHT . I HAD THIS TRUCK TO KOONS CHEVOLET TWO OR THREE TIMES FOR THIS PROBLEM BUT IT STILL PERSIST TO HAPPEN. THIS VEHICLE IS DANGEROUS.
Incident date: Jul 30, 2025
when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds
Incident date: Jun 5, 2025
Vehicle Information: 2014 Ford F-150 VIN [XXX] Transmission: 6R80 Description of the problem: My 2014 Ford F-150 has a dangerous transmission issue. It suddenly downshifts from higher gears (like 4th or 5th) into 1st gear while driving, without warning. This creates a serious risk of loss of control or rear-end collision. Ford performed the recall for the 6R80 PCM reprogramming, but the issue pe... Read more
Incident date: Jan 16, 2025
The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 doo... Read more
Crash
Incident date: Jul 27, 2025
Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the jeep was crushed, and I ended up with a fractured sternum and a seat belt hernia which I will have surgery in the next couple of weeks. The airbags did not deploy. And I did not press on the gas pulling into th... Read more
Crash
1 injured
Incident date: Jul 29, 2025
TC Failure with loss of throttle during riding.
FORD
EXPEDITION
(2021) - VEHICLE SPEED CONTROL
Jul 29, 2025
Incident date: Jul 25, 2025
The Anti-lock Brake System (ABS) control module on this vehicle has failed, causing the following: Complete loss of ABS braking Loss of traction control Inoperable speedometer Warning lights for ABS, brake, and traction systems
HYUNDAI
SANTA FE SPORT
(2017) - VEHICLE SPEED CONTROL
Jul 29, 2025
Incident date: Jun 30, 2022
Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn’t want to accelerate over steep hills rPMs go up to four
Incident date: Jul 28, 2025
The plastic pice holding the throttle lines snapped off and my cable went under my bracket and it took off I destroyed the Transmission putting it in neutral to stop the vehicle after I had gotten it stoped the fire from the engine was small I will recommend this car and yes I do want another one but it is a common issue I will recomed this car because the body is made out of steel and they are ba... Read more
Fire
Incident date: Jul 8, 2025
The car does not go into drive from reverse and will sometime automatically shift itself from a low drive gear (D1) into Neutral without warning. After this happens - the car also can't get back into D1. It takes about 20 seconds for the car to shift back into a Drive gear and it will jolt into D3 violently. This has been a scary experience on many occassions - especially at red lights when this h... Read more
Incident date: Jul 28, 2016
I was informed the vacuum pump went bad and rendered the vehicle inoperable. The vehicle would lose acceleration, shut off during auto stop and caused me to block traffic. The brakes also locked up, which almost caused me to crash in a residential neighborhood. I tried to see if there was a recall on this but I was told the recalls were handled in January of 2020 but I started driving the vehicl... Read more
SAFETY 1ST
GROW & GO
(9999) - VEHICLE SPEED CONTROL
Jul 28, 2025
Incident date: Jul 25, 2025
Seem like it burns oil quick
Incident date: May 1, 2025
Friday July 25, 2025 I was driving my 2019 GMC Terrain SLE and when exiting the interstate the brake pedal got hard and I could not stop. After almost rear ending another vehicle, I got the vehicle into the ditch and safely off the road. After several attempts to correct the problem, I was unsuccessful. The vehicle was towed home and seen by a mechanic. The vacuum pump went out while I was driving... Read more
Incident date: Jul 10, 2025
My dash is a christmas tree, been to 3 shops. Many codes are popping up ans showing needs turbocharger. Honda wants almost 3000 to fix. Drives fine but so many lights. I have tons of codes popping up. So many other car owners with same issue.
Incident date: Apr 1, 2025
The Vehicle Stability Assit (VSA) system in activating inappropriately causing the vehicle to brake unexpectedly. There is a Honda Service Bulletin (13-026) for this problem for 2005 Honda Pilots. Well, the same problem is happening to my 2006 Pilot.
Incident date: Jul 27, 2024
I purchased my truck in December 2018 which is a 2018 Chevrolet Silverado 1500 4x4 crew cab automatic from Servco Chevrolet Dealership in Waipahu, Hawaii and making monthly payments for my truck February of 2019 truck runs good and purchased the warranty also had my oil and service changed when time is due which I always kept up. [XXX] and mileage was 40k while leaving work to go home at a stop l... Read more
Incident date: Jul 26, 2025
1- ENGINE It’s been about 3 months that when I depress the gas pedal the car skips or hiccups and I get a check engine light on I have to accelerate slowly this also happening while I am driving it’s worse if I try to pass a car
Incident date: Jul 23, 2025
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue sta... Read more
Incident date: May 15, 2025
While driving with the cruise control set at 52mph, I was coming to a known left curve with a stop sign four way intersection that follows it (I drive this route at least 50% of the time whenever leaving my home). I hit the 'Cancel' button to stop the cruise control as I came to the curve, and there was no response. I hit the brakes and again there was no response. At that point I prepared for a w... Read more
Crash
Incident date: Jul 25, 2025
The car has an issue with acceleration, when you stop or driving if you hit the gas pedal the car wont accelerate instantly it has a delay and it super dangerous when crossing through a 2 lane road, we have taken the car 3 times at VW and they finaly gave us an answer that this is an issue with all of the cars for this year and there is no fix or resolution and asked us to call VW to find a soluti... Read more
Incident date: Jul 23, 2025
I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the... Read more
Incident date: Aug 1, 2001
The speed indication that syncs with posted speed limits does not work, it either posts an incorrect speed or no speed at all. VW indicated this only affects some vehicles and they have no fix. It’s extremely dangerous if I see the limit as 70 mph on the car and then 1 mile later see a sign indicating I’m in a 35 mph zone
DODGE
CHARGER EV
(2025) - VEHICLE SPEED CONTROL
Jul 26, 2025
Incident date: Jul 3, 2025
When Driving I started noticing that my steering wheel what getting harder to turn and it felt like it was lagging control. I could still turn and maneuver the steering wheel but the control overall was defiantly not safe. I stopped in at our mechanic and they test drove it. He stated that yes something was definably wrong with the steering system and he said it was hopefully the u-joint for contr... Read more
JEEP
GRAND CHEROKEE
(2018) - VEHICLE SPEED CONTROL
Jul 26, 2025
Incident date: Jan 10, 2024
Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to ... Read more
Incident date: Jul 23, 2025
JULY 2025 MY 2012 FORD EXPEDITION THREW A P0742 CODE FOR A STUCK TORQUE CONVERTER CLUTCH. THE VEHICLE HAD JUST UNDER 150K MILES AND STARTED TO JERK IN AND OUT OF GEAR AND THE WRENCH LIGHT ILLUMINATED SO I, THANKFULLY WAS GOING APPROXIMATELY 45 MPH WHEN IT HAPPENED AND WAS ABLE TO PULL THE VEHICLE OVER AS IT WAS IN LIMP MODE. WHEN I CLEARED THE DTC CODE THE PROBLEM WENT AWAY TEMPORARILY BUT EVENTUA... Read more
Incident date: Jul 24, 2025
My car would not move or go into gear. I was told it was my transmission but the diagnostic said it’s my powertrain control module. The mechanic finally admitted he broke my transmission. My Bronco is still sitting at the service department of the dealership. I have not had my vehicle since June 6, 2025. All I get is still ordering parts! I need a vehicle this is my only source of transportation... Read more
HARLEY-DAVIDSON
RH1250S
(2022) - VEHICLE SPEED CONTROL
Jul 25, 2025
Incident date: Apr 17, 2025
Me and my partner were giving a car for her birthday I use it more for work they gave us title but lately I been experiencing hits in car that we haven’t done or crash anyone or anything and also air bag activation and other problems the one has me worry is that rpm loses gas power on free way can’t go over then 20 loses power
Incident date: Jul 15, 2025
The contact owns a 2017 Acura MDX. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The veh... Read more
Incident date: Jul 24, 2025
The contact owns a 2012 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH and following a slight right turn on the highway, the ESC warning illuminated, and the vehicle slowed down without the brake pedal being depressed. The failure was intermittent but became a recurring failure. The contact stated that the vehicle also slowed down unintentionally while making a left o... Read more
Incident date: Jan 1, 2021
The contact owns a 2019 Kia Sorento. The contact stated that while driving 55 MPH, the vehicle unintendedly accelerated to 95 MPH. The check engine and hazard warning lights were illuminated. The brake pedal was depressed; however, the brakes failed to respond as needed, and the steering wheel seized. The contact turned off the vehicle and was able to stop the vehicle on the side of the road. The ... Read more
Incident date: May 14, 2025
Had to have the turbobooster on a 2017 chevy trax ls replaced under 120,000 miles $3722 was the cost of repair
Incident date: Jul 23, 2025
Twice my car's gear shifter went from Drive to the right hand side of the gear box. 90% or more of the power cut out immediately creating a massive safety issue. In both instances, i was pulling into traffic after making complete stops at stop signs. The first time, i turned left, the second time I turned right. The shift was untouched by me as it is not a stick shift car. Hyundai charged me close... Read more
CHEVROLET
EXPRESS CUTAWAY VAN
(2022) - VEHICLE SPEED CONTROL
Jul 25, 2025
Incident date: Jul 1, 2025
Transmission problem Reduce Power, unintended deceleration and unintended deceleration with the reverse or complete stop.
CHEVROLET
EXPRESS CUTAWAY VAN
(2022) - VEHICLE SPEED CONTROL
Jul 25, 2025
Incident date: Jun 20, 2025
Transmission problem Reduce Power, unintended deceleration and unintended deceleration with the reverse or complete stop.
Incident date: Jul 17, 2025
Transmission problem Reduce Power, unintended deceleration and unintended deceleration with the reverse or complete stop.
Incident date: Jul 24, 2025
I just purchased (2 months ago) a 2012 Ford Expedition EL 5.4l v8 from a private party. I wish I would have done more research as I am ALREADY EXPERIENCING TRANSMISSION ISSUES THAT I BELIEVE ARE DIRECTLY RELATED TO THE VEHICLES LEAD FRAME RECALL. IT THREW A P0742 CODE ON ME Torque Converter Clutch Circuit stuck on and decided that it would only drive in limp mode unless I cleared the code, pulled... Read more
Incident date: May 19, 2025
I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehi... Read more
Incident date: Dec 30, 2024
The Emergency brake light, ABS light, and esc light all come on while driving & speedometer goes to 0. The speedometer also stops tracking mileage when these lights come on. This used to happen on & off, but now it’s almost permanent. Hundreds are reporting the same exact issue online, but mechanics cannot figure out what the problem is. Me and countless others have taken the vehicle to mechanic... Read more
Incident date: Jul 24, 2025
My vehicle suddenly experienced a loss of power while driving, starting at 62000 miles per hour. Sometimes the same problem occurs again after driving for several hundred miles per hour, and sometimes even after driving for tens of miles per hour. When this problem occurs, the vehicle cannot continue to drive and can only rely on inertia to slide. It must be parked on the side of the road, the eng... Read more
Incident date: Jun 3, 2024
Due to a faulty door wiring harness (a VW recall) the car has multiple electrical issues. The car shuts itself down, loss of blinkers, speedometer, brake lights, parking brake engagement and ALL electrical functions, every alarm goes off in the car, windows roll up and down, doors will lock and unlock while driving. Which is terrifying/life threatening while driving 65 MPH on a highway with kids. ... Read more
TOYOTA
SIENNA HYBRID
(2025) - VEHICLE SPEED CONTROL
Jul 24, 2025
Incident date: Apr 30, 2025
Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on... Read more
Incident date: Dec 10, 2024
While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk a... Read more
Crash
Incident date: Jul 20, 2025
On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely f... Read more
VOLKSWAGEN
TIGUAN
(2024) - VEHICLE SPEED CONTROL
Jul 24, 2025
Incident date: Jul 24, 2025
10 miles from home on [XXX] after Thanksgiving with my children sleeping at [XXX] in snowy cold weather, my engine began to fail. Power was limited on hills and the check engine light would come on and go back off when on flat or downhill. The next morning I took my truck to the dealer that I purchased it from where I was told the lifters had failed and I need a new engine. 1000 miles after I rep... Read more
Incident date: Jun 8, 2025
The abs module lights came on and is not functioning properly. I contacted the dealership and the part has been on back order for years. The abs light, traction, and brake light is on simultaneously. Subsequently my wheel is locked up causing my car to not move at all and brake pedal has no pressure.
CHEVROLET
SILVERADO 1500
(2005) - VEHICLE SPEED CONTROL
Jul 23, 2025
Incident date: Jul 17, 2025
Ford Focus 2017 Hatchback causing traffic jams and backup do to low speed, overheating, stalling, jerky shifting, Failure to move or hesitation in the middle of driving, causing the car to stop or slow down in the middle of traffic and blocking exits and cars from moving around the vehicle. Transmission overheating and car says to pull over when driving after a few minutes. Powertrain is affected ... Read more