Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Mar 1, 2025
My car hesitates when driving forward from a stop and the rpm's jump up and down. It almost stalls when going up a steep hill. I have to leave it running when filling it up or it is very hard to start and sometimes will stall after starting. Check engine light is on and tire sensor light is on. The sound system doesn't work. Have read online about a lot of people having the same problems with... Read more
Incident date: Oct 3, 2025
UnknownOn my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year an... Read more
Incident date: Oct 17, 2025
Intermittent delay in throttle response. Sometimes the delay is nonexistent or nearly imperceptible, other times the delay can be 2 seconds or more. Is very dangerous when trying to merge with flowing traffic. Occurs most often with the steering wheels turned and accelerating from stop, but has happened while driving straight at freeway speeds. Turning off traction control seems to mitigate but no... Read more
Incident date: Oct 16, 2025
The rear differential is separating. If it fails, the car will suddenly cease operation, which may result in a collision. The part was inspected and the defect confirmed by the dealer. No warning lights are active yet.
Incident date: Aug 31, 2025
Jeep 4xe Wrangler engine shut off while driving. Error we assumed on our part while coming to a stop. Turned the Jeep off and restarted it and again, car engine stopped. Tried for a 3rd time, car engine was running, gas pedal to the floor but the car would not move. We had to drive in reverse back to our house. Luckily, it was close. Called Corporate, they have been zero help. Will not return our ... Read more
Incident date: Sep 3, 2025
The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access to all vital driving information including the speedometer, gear selection, and safety indicators. Safety Concern: Without visible speed data and wipers the vehicle cannot be operated safely or legally. I attempted to reboot the system and power cycle the vehicle but the screen sti... Read more
Incident date: Oct 16, 2025
NHTSA Vehicle Safety Complaint Vehicle Information: Year: 2023 Make: Hyundai Model: Ioniq 5 VIN: [XXX] Mileage: Over 137,000 miles 15 States Driven: AZ, TX, GA, CA, MI (with damage here primarily) Complaint: My 2023 Hyundai Ioniq 5 has experienced persistent and severe safety failures since delivery in January 2023, including: Complete power and control loss at highway speeds Repeated BMS/... Read more
VOLKSWAGEN
TAOS
(2022) - VEHICLE SPEED CONTROL
Oct 16, 2025
Incident date: Oct 10, 2025
There have been multiple problems with the leadframe in the 6r80 model of transmission. I have had my speedometer go out and cause the truck to shift into 1st gear causing my wheels to lock up while im driving 60mph down the highway. Ford states on the campaign to be eligible it must be under 10 years or 150000 miles whichever comes first of the customer satisfaction program but i believe it shoul... Read more
Incident date: Oct 8, 2025
Driving on our way to a JEEP INVASION (local). We had our 3 children in the back seat. The jeep was traveling about 45 mph and the accelerator stopped working. Thankfully we were not on a freeway and no one was behind us. We had to pull over and turn the jeep off and then back on. It happened 3 times on the way there. We took it into the local dealership and they ran a test on it. We were told it ... Read more
Incident date: Aug 26, 2025
On October 04/2025 The vehicle was parked and stationary when it suddenly accelerated forward on its own. The brakes were completely unresponsive. I had a passenger in the front seat, and both she and I are certain that I was pressing the brake, but the car did not slow down at all. Within a few seconds, the vehicle gained speed, and I lost control. There was no space to maneuver, and I could do ... Read more
Crash
Incident date: Oct 1, 2025
While driving the cars speedometer and all gages will stop working, or they will constantly move up and down on their own, it will also not accelerate to speed limit in a timely manner.. when stopping the car it will brake extremely hard on its own and throw me forward it will also give a warning message on the dash that the power steering isn’t working and to drive with caution. When parking th... Read more
Incident date: Oct 16, 2025
Summary: Emergency collision warning system activated unexpectedly at highway speed, causing sudden braking and loss of vehicle control. Details: While traveling approximately 65 mph on [XXX] , the emergency collision warning system in my Kia activated suddenly and without cause. There were no vehicles in front, beside, or near me at the time. The system automatically engaged the brakes, causing ... Read more
Incident date: Oct 16, 2025
I have had to go to Honda numerous times for the same thing. They are chalking it up to its a CVT engine. It seems to incur after going in reverse and other times it just starts sounding louder in its spin and the rpm is not at normal intervals because it’s almost like a gear shifting mode like it’s stuck in low gear. Also when it becomes sluggish it feels like an engine part is spinning on a... Read more
Incident date: Oct 16, 2025
my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels) harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023) owners. I contacted dea... Read more
Incident date: Jul 29, 2025
While driving around 20 mph my cars rpms will rev and my car will take off then my automatic breaks will kick on and today around [XXX] I was going under 25 mph and there was a car in-front of me and it really scared me as I went to hit the breaks my car already did. My car has done this twice now, both on residential roads. The first time I figured it could have been a me error but now I know thi... Read more
VOLKSWAGEN
ATLAS CROSS SPORT
(2025) - VEHICLE SPEED CONTROL
Oct 15, 2025
Incident date: Oct 14, 2025
While driving at anywhere from 18–25 mph or 70–85 mph, my speedometer starts going crazy, the engine accelerates or decelerates, the speedometer shows random numbers, and you can hear and feel that the motor power feels different. Not all the times but is started to show more often
FORD
TRANSIT CONNECT
(2016) - VEHICLE SPEED CONTROL
Oct 15, 2025
Incident date: Sep 4, 2025
The ABS system continuously dings and the cruise control will not work and shuts itself off due to recalled defective part. Waiting for new recall part!!!!!!! Why was a recall issued with no part to fix??? Make them get their act together. This is dangerous and maddening to listen to constant bell ringing in the vehicle. Not to mention the possibility of an accident. This vehicle is my daily dr... Read more
Incident date: Oct 14, 2025
Good afternoon! My car started having issues going in reverse before I received the recall notification. It would nearly stall out and happened a couple times prior to getting the notice. Once I got the notice, I reached out to the dealer to see if anything could be done and was told no, not yet. Now, months later, it has gotten so bad that I am having to leave my house when it's cool (it doesn't... Read more
Incident date: Oct 14, 2024
The car suddenly would not accelerate over 20 miles per hour when I was driving on a busy road. The car has made clunking noises whenever I accelerate since I bought it 6 months ago. There is a recall for other 2020 Jeep Compass Latitudes that would explain this problem (W48/NHTSA 20E-037) but my VIN is not included in the recall. I think that this is a mistake.
Incident date: Sep 26, 2025
Idle stop feature fails to restart. Could possibly leave stranded. The vehicle is new 2025 with less than 15k miles. Auto start feature worked fine for about 10k miles and then started struggling to restart over several weeks. Turned off the idle stop feature. Then took to a parking lot and tested until I got a failure. Very dangerous feature, poorly designed by Honda. I see online that others are... Read more
Incident date: Oct 14, 2025
Vehicle accelerated on its own at a stop and then at highway speeds. Took it to dealership who experienced the same thing and confirmed the issue and could not find the reason why.
FORD
MUSTANG MACH E
(2021) - VEHICLE SPEED CONTROL
Oct 15, 2025
Incident date: Sep 27, 2025
Ever since I bought the car back in April 2022, it has been in the dealer for intermittent check engine lights due to problems with the engine and transmission. The car would go on a limp mode especially when driving on a highway at steady speed. It would rattle, slow down or will not accelerate even when pressing the gas. This happened to me multiple times and it’s a major safety concern. After... Read more
Incident date: Oct 10, 2025
Windshield monocular camera overheated. No longer working.
Incident date: Jun 19, 2025
!!!ALWAYS GET A SECOND OPINION WITH "TRANSMISSION ISSUES"!!! I will NEVER get a Ford again! I'm updating my previous issue #11688946 I received my 2021 Ford Bronco Sport in early 2023. I noticed a shutter when accelerating from a stop, I took it to the dealership and had the 3rd fuel injector recall completed (still waiting for a remedy to the most recent #25V467). The dealership stated my vehic... Read more
VOLKSWAGEN
ATLAS CROSS SPORT
(2021) - VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Oct 11, 2025
I was driving my car and came to a near stop. when I attempted to drive the car again the vehicle displayed a message to shift to park and then restart the vehicle. I did that and was able to drive another 30 miles home. The next day, I drove the car 20 miles to get an oil change. When I drove a mile away from the oil change location the car displayed a shift to park and restart message again. Aft... Read more
LAND ROVER
RANGE ROVER
(2016) - VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Aug 8, 2025
6 months ago, I was driving on the interstate and the ESC system light came on, the vehicle lost power/ability to accelerate, and would only allow acceleration after pulling over and restarting the car. This happened several more times on the interstate, and when the ESC system kicked in it would suddenly lurch the car down about 15 mph and leave no ability to accelerate, causing near collisions a... Read more
Incident date: Oct 10, 2025
While driving, the vehicle began accelerating (forced acceleration) without driver input. When driver attempted to stop or slow the vehicle down, the brakes were unresponsive due to the brake override system failure. Because the vehicle could not be stopped or slowed down, and to avoid hitting or harming others, driver veered off the road which caused the vehicle to flip multiple times and finally... Read more
Crash
1 injured
Incident date: Jul 18, 2025
DTC CODE P1098 PRESENT RELATED TO FAULTY COOLANT CONTROL VALVE ON 3.0 DURAMAX DIESEL ENGIINE. THIS IS A KNOWN ISSUE WITH THIS ENGINE AND IS SUPPOSED TO BE COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. PREVIOUSLY TOOK VEHICLE INTO DEALERSHIP FOR REPAIR INVOLVING REPLACEMENT OF THE COOLANT CONTROL VALVE BUT WAS TOLD REPROGRAMMING OF THE ECM WAS REQUIRED FIRST STEP PER GM REPAIR BULLETIN. REPR... Read more
Incident date: Apr 1, 2019
I was driving on interstate 30 with the cruise control on and I needed to slow down as there was roadwork so I pressed down the brakes to disengage the cruiser control and slow the vehicle down, the vehicle not only not slow down but lunged forward. The brake pedal did not disengage the cruise control after pumping the brake pedal several times and tried to bring the vehicle back to the set speed... Read more
Incident date: Sep 1, 2025
The vehicle supports a feature to reset the display computer by holding the play/pause button for approximately 45 seconds. When executed the center console display as well as the speedometer display over the steering wheel reset and go blank for up to 1 minute. The safety issue is that this function can be performed while the vehicle is in motion. This leaves the speedometer inoperable until the... Read more
Incident date: Jul 15, 2025
Car stalling in the freeway while we are driving, it stall multiple times before i can come back home. Very unsafe and scarry, loosess power. Cars mesage to put into park and then start the car.
Incident date: Oct 1, 2025
My ACC/FCW LIGHT IS ON, I HAVE NOT BEEN IN A CRASH. AND WHILE DRIVING AFTER THIS LIGHT CAME ON MY PASSENGER HEADREST AIRBAG BROKE APART. AND MY CRUISE CONTROL IS OUT, ALONG WITH TRACTION CONTROL. MY CAR JUST WENT HAYWIRE.
Incident date: Jul 10, 2025
On or about [XXX], I leased a 2025 Mazda CX-90 PHEV Premium Sport from Bob Penkhus Mazda, Colorado Springs, CO. Within approximately six weeks, on [XXX], while traveling south on [XXX] from Pueblo toward Walsenburg, the vehicle experienced severe loss of power under load. Despite the accelerator being fully depressed, the vehicle would not exceed 74 mph on the initial incline and later would not a... Read more
Incident date: Oct 8, 2025
I was driving my 2025 4xE wrangler to work and throttle shut off on me and I wasn’t able to move. Stuck in the middle of busy traffic and stranded. I had to call a tow truck to take it to the dealership.
FORD
MUSTANG MACH E
(2023) - VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Sep 18, 2025
I took my Rogue to the dealership at City Limits Nissan on Monday 10/6/25 as it had power issues and the engine light came on stating 'Engine Malfunction Power reduce Service now' I then called NHTSA and filed a complaint about a recall for my Nissan Rogue that Nissan has yet to have a remedy. I got the car back on Tuesday afternoon 10/7/25 and they said it did not have to do with the recall. I d... Read more
Crash
Incident date: Aug 22, 2025
Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.
Incident date: Oct 9, 2025
On the morning of 1 Oct, I had left the house here in Cedartown GA to head to a meeting in Atlanta with a customer. I had started the truck 15 minutes before departing just as we have always done to our vehicles over the years to allow them to warm up properly. I departed Doyle Rd onto Hwy 27 South heading towards interstate 20. About 15 miles from the house I was at a steady cruise speed of 45 MP... Read more
Incident date: Oct 1, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Braking and acceleration control, yes How was your safety or the safety of others put at risk? The car continued to move/accelerate after depressing the brake pedal, and upon applying additional force continued to move forward, this could lead to a situation where a diver is unable to stop their car ... Read more
Incident date: Oct 11, 2025
My car stalled 16 times on [XXX] due to unknown issues. The first time happened on [XXX] . Then multiple times driving from the first location to my residence in East Quogue and then to the dealer. The car would be in drive and suddenly stall, saying there was an issue with the hybrid motor. It also had multiple engine errors pop up. The car is only 15 months old. The idea that it would stal... Read more
Incident date: Aug 11, 2025
My family and I were in my Tesla Model 3 2022 and heading from Charlotte to Orlando on [XXX]. The car was in Full Self-Drive (FSD) mode while commuting through Daytona Beach. The rain was heavy in the area. While driving in Daytona Beach, FSD caused the car to change lanes and go to a lane that had standing rain puddles on [XXX]. After FSD caused the lane change, the car immediately hydroplaned... Read more
Crash
4 injured
Incident date: Aug 12, 2025
While driving the car just shit off.. put it in park put my hazzards on and started the car back up. Put it to the test again while backing out of the driveway and it shut off while I’m reverse. The stereo has been glitching for about a couple of month where it constantly has to reboot while driving. It has now caused the issues for the whole car to just die while in motion.. this is I huge safe... Read more
Incident date: Oct 13, 2025
Vehiclr has been doing this since 4 montbs after purchase, then a recall came out we were told it would fix the problem. 3 times now since the recall the odometer screen and media screen will go blank while your driving. The car wont accelerate, turn signals, and steering colum becomes hard to operate properly. We have had to near accidents 1 being less than 2 hours in August of 2025 after Hyundai... Read more
Incident date: Jun 23, 2025
Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.
CHEVROLET
EQUINOX EV
(2025) - VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Oct 13, 2025
After the update it did, it will only drive like 20 feet. We lost acceleration and power in the middle of a busy road numerous times. Had to restart the vehicle every time. Severe safety issue, we had to coast into an intersection through a red light because we couldn’t stop because the engine kept stalling.
Incident date: Oct 11, 2025
Jeep lunched an OTA update on Friday October 10, 2025 in the afternoon (Los Angeles time area). I did the update when I came home and the next day when I started driving the car it abruptly stopped, signals were blinking including the engine system one and it was stating that I was experiencing an electric issue. It was also asking me to put the car in parking mode and I needed to shut off and res... Read more
Incident date: Oct 10, 2025
Driving my JEEP on [XXX] and while attempting to turn at a busy intersection in Colonia, NJ the JEEP stopped while flashing the check engine light and put in park message. Both kids were in the JEEP which needless to say made the situation even more dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Oct 10, 2025
As I was driving on the local road, the speed dropped to 0 mph and could not accelerate. The jeep shuts down in the middle of road. Put it back in the Park mode, restart, all lights including engine lights were ON. Drove another 100 ft and stop again and repeat the whole process. I was luckily within 2 miles of my home and was able to drag this back to home in 20 minutes with 5-7 stops. The other ... Read more
Incident date: Aug 26, 2025
My 2017 Ram 1500 is experiencing a critical failure of the ABS control module, resulting in persistent brake system warning lights, ABS warning, and electronic stability control (ESC) warning on the dashboard. This failure disables the anti-lock braking system, traction control, and cruise control, posing a significant safety risk, especially in adverse conditions where ABS is essential to prevent... Read more
Incident date: Sep 12, 2025
On 10/13 after refuling my 2023 Chevy Corvette. I was cruising on a freeway when the car started showing signs of staying in 5th gear. The rev limiter was going from 500 to 2500 rpm rhythmically at a cruising speed of 65mph. At this time, I noticed the loss of response from the gas pedal. The car was then placed in manual shifting mode so that i can attempt to regain population control and maintai... Read more
Incident date: Oct 13, 2025
The car fails to accelerate sporadically, occurred multiple times in a 2 day period. First time was getting on an on ramp to the highway, I got up to 55 MPH then couldn’t accelerate anymore even with my foot on the gas. I dropped down to 32 MPH and had to merge onto the highway at that speed. I had a semi fly up behind me and swerve around me because I was going so slow, I’m thankful there was... Read more