Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Oct 11, 2025
While driving 50mhp the vehicle sounded like it was stalling. Couldn't speed up. Svc 4wd and stop/ start system unavailable. There should be a recall to repair but the dealer has no solution or parts. Need solution asap
Incident date: Oct 31, 2025
1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working... Read more
Incident date: Oct 31, 2025
We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipp... Read more
Incident date: Nov 1, 2025
I love my vehicle and its technology. However after installation of the latest (FSD V14) update, I observed issues I believe pose a risk to the safe operation of the vehicle. I have made dozens of reports for 30+ days to Tesla for these issues. 1. Driving Profiles and Speed The update features multiple driving profiles (e.g., "Sloth", "Chill", "Standard", and Mad Max). Only the "Sloth" profile dr... Read more
Incident date: Jul 1, 2025
No warning light. Going down the freeway at About 70-80 mph then the accelerator stops working. It goes down to about 44 mph with my foot floored in gas pad. I have to get off the road and then let her set to cool . This went on over and over on a recent 15 hour trip I had the transmission sensors evaluated and it was indicated they were no good replaced one but need 2 and one reordered. If was... Read more
Incident date: Oct 27, 2025
My vehicle is losing power while traveling on the road. All of the system lights are flashing and the gas mileage is ridiculous. It sputters uncontrollably and just stalls out and drops speed really quick. I’m really concerned for my well being. I’ve spent so much money trying to fix these issues and I don’t think it’s fair to me or any other Honda owner to have to be held responsible for ... Read more
Incident date: Oct 27, 2025
My Jeep Gladiator has recently been having multiple random error messages popping up. ABS warning, service 4WD, service shifter, traction control and others. Dealership charged $200 to diag a bad ABS module and charged $1400 to replace the module and controller. Less than 24 hrs later same issue occurred . Doing my own research this seems to be a common issue not just with Gladiators but other... Read more
Incident date: Sep 30, 2025
The vehicle's software was updated on Oct 21, 2025. The software has serious flaw. When driving on slight incline on the passing lane the vehicle will apply the brakes without warning. This has happened 3 times. At times, when vehicles were following me they also had to apply the brakes unexpectedly. Had they not applied their brakes, they would have rear ended me at highway speeds. I also recall ... Read more
Incident date: Oct 29, 2025
I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction an... Read more
Crash
4 injured
1 deaths
Incident date: Oct 29, 2025
Hello, WE have been experiencing downshifting and slipping of shifting with our Ford f-150 that has 80k miles on it. This has caused us to loose power on the road thus putting us in an unsafe position with other drivers. WE have reached out to our local dealership where we purchased the vehicle and found that we need a new transmission. When researching this, we found that there are alot of ... Read more
VOLKSWAGEN
ATLAS CROSS SPORT
(2020) - VEHICLE SPEED CONTROL
Oct 31, 2025
Incident date: Sep 25, 2025
The contact owns a 2017 Volkswagen Golf. The contact stated that while the vehicle was parked and occupied, while attempting to depress the accelerator pedal, the vehicle independently accelerated and crashed into a parking lot barrier. The contact stated that none of the air bags deployed. There was no injury sustained. No medical attention was required. A police report was not filed. The contact... Read more
Crash
Incident date: Feb 28, 2025
On Sep 25 2025 my wife parked car in parking lot to check phone messages. The car was in park. When she finished she placed the car in drive. It began to accelerated rapidly even after the brakes were applied and struck a tree. Her foot was not on the accelerator. The car then rolled over onto the driver side door. A police officer in a nearby building saw the crash and said the car was probably a... Read more
Crash
Incident date: Jul 26, 2024
The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or d... Read more
Incident date: May 30, 2024
ABS, BRAKE, TRACTION CONTROL & YIELD LIGHTS ARE ON AND BEEPING SOUND. ALSO BRAKE PEDAL IS HARD!!!!!
FORD
FUSION HYBRID
(2013) - VEHICLE SPEED CONTROL
Oct 30, 2025
Incident date: Mar 1, 2025
Tesla removed the speed limit offset feature in FSD version 14.1.4 and now only uses speed profiles called Sloth, Chill, Standard, Hurry, and Mad Max, and this has made my car extremely unsafe to drive. The problem is that these profiles make the car go either way too slow or way too fast and I cannot adjust it to match actual traffic conditions anymore. To make matters worse, the speed limit dete... Read more
Incident date: Oct 30, 2025
While driving my 2013 Kia Soul, it has turned off while I was sitting still several times this month. The RPM gauge has stopped working and than my vehicle would not drive, actually it was driving very slow and not getting enough power to go the normal speed. Also now my cruise control does not come on any longer. I took my vehicle to a Kia dealer, where they claimed that they could fix it, but th... Read more
Incident date: Jun 11, 2025
I was sold a 2013 Ford F150 XLT with a serious documented safety issue. The issue is a Transmission Molded Lead Frame failure. This specific component defect is classified as a known, safety-critical issue by Ford (Customer Satisfaction Program 19N01). The car dealership that sold me this vehicle is Township Auto Line 442 Delsea Drive Sewell, NJ 08080. I was able to get the truck repaired, however... Read more
CHEVROLET
SILVERADO 1500
(2021) - VEHICLE SPEED CONTROL
Oct 30, 2025
Incident date: Oct 30, 2025
When I purchased this vehicle there were no problems, no lights on my dash, the trim all matched and was the color blue. Then after having a falling out with some family members I started noticing problems with my HVAC system. It started with antifreeze leaks then id fix it and the next week the radiator hose would be leaking again. I started really keeping track of everything about my car after t... Read more
Incident date: Oct 21, 2025
On Wednesday 10/21 at approximately 11:30pm I was traveling on the Clearview Expressway. While changing from the middle last to the left lane at 20mph due to a construction merge with some traffic. When trying to accelerate the truck lost all throttle power and my speed quickly dropped to 12mph before throttle response came back. No noticeable or harsh change of gear for this episode.
JEEP
WRANGLER 4XE
(2024) - VEHICLE SPEED CONTROL
Oct 30, 2025
Incident date: Oct 10, 2025
On Tuesday 10/21 at approximately 4:30pm I was on the Grand Central Parkway traveling about 50mph. When trying to accelerate the truck lost all throttle power and I quickly lost speed down to 40mph before throttle response came back. There was a noticeable change in gear upon throttle resuming.
FORD
F-150 HYBRID
(2023) - VEHICLE SPEED CONTROL
Oct 30, 2025
Incident date: Oct 20, 2025
On Saturday 10/18 I was traveling about 60mph on the Long Island Expressway at approximately 12:30pm when I went to accelerate to pass a vehicle. Immediately upon pressing the accelerator the truck lost all throttle power and I quickly lost speed down to 45mph before throttle response came back. The truck harshly went into gear once throttle power resumed.
Incident date: Oct 30, 2025
While cruising on the highway at 55 MPH, I received a dashboard error message that indicated "Service Shifter". At the same moment, the lights on the gear lever went dark. I immediately took my foot off the throttle pedal, activated my right indicator, and changed lanes into the exit lane to leave the highway and determine what was wrong. As I was coasting down the exit ramp, I began to apply the ... Read more
Incident date: Oct 11, 2025
Air bag light came on. The steering wheel buttons like cruise control, volume, ect doesn't work when u go down road but when you have it in park and turn full right it work for little bit
Incident date: Oct 18, 2025
Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. reset trans and test drove. code did not come back". Same thing happened again a week later. Took it to Firestone, code was "TCM P1726-00 Transmission Manage Sens... Read more
LAND ROVER
RANGE ROVER SPORT
(2018) - VEHICLE SPEED CONTROL
Oct 29, 2025
Incident date: Oct 14, 2025
The contact owns a 2022 Kia Soul. The contact stated that the month that the vehicle was purchased, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was unable to coast to the side of the road. The ABS, traction control, Forward Collision Avoidance, and System Check warning lights were illuminated. The vehicle was towed to th... Read more
Incident date: Oct 27, 2025
2021 jeep wrangler 4xe , power loss twice after recall was completed in 2022. INCIDENT AFTER RECALL completed. 1st - power loss, turtle sign. got stuck in hope BC, Canada. ECU FLASH fixed it, chilliwack, BC. 57000 miles roughly. Hv battery voltage sensor ckt performance issue. 2nd time- 62000 miles roughly, ABRUPT POWER LOSS on a highway, driving in passing lane 75mph, engine check lights on... Read more
Incident date: Oct 22, 2025
The contact owned a 2023 Lucid Air. The contact stated that while driving at 20 MPH, the vehicle in front started to brake; therefore, the contact depressed the brake pedal. The vehicle then, instead of decreasing in speed it accelerated independently. As a result, the contact crashed into the rear of the vehicle in front. The impact then caused the vehicle crashed into the rear to crash into the... Read more
Crash
2 injured
Incident date: Sep 29, 2025
I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced ... Read more
1 injured
FORD
EXPEDITION
(2019) - VEHICLE SPEED CONTROL
Oct 29, 2025
Incident date: Apr 10, 2025
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2... Read more
Incident date: Apr 23, 2025
The contact owned a 2022 Mercedes-Benz EQS-Class Sedan. The contact stated that while driving over a bump, the vehicle briefly accelerated unexpectedly. Later, while parked and reaching into the rear seat, the vehicle suddenly accelerated, crossing a concrete barrier, crashing through a glass window, and crashing into a building. The brake pedal was applied, but it responded slowly before eventua... Read more
Crash
Fire
MERCEDES-BENZ
EQE 350 4MATIC
(2023) - VEHICLE SPEED CONTROL
Oct 29, 2025
Incident date: Oct 18, 2025
Since the recall was announced, my truck has experienced constant ABS and traction control alarms, including an unending beeping warning chime that makes the vehicle unpleasant and unsafe to drive. My local Ram dealer confirms that the repair parts (HCU/ABS module) are not available and that there is no estimated time frame for replacement. This situation has now persisted for months, leaving me ... Read more
Incident date: Oct 28, 2025
I was driving and all of a sudden I lost power steering and I had to get over pull over and I was freaking out I could have crashed my dash was saying service ecs
Incident date: Aug 25, 2025
The contact owns a 2022 KTM 390 Adventure. The contact had received notification of NHTSA Campaign Number: 25V598000 (VEHICLE SPEED CONTROL). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and ins... Read more
Incident date: Oct 27, 2025
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The issue involves the Dynamic Radar Cruise Control system (vehicle-to-vehicle distance control mode) in my 2018 Toyota Highlander. This system automatically cancels when the vehicle’s speed drops to approximately 25 mph (40 km/h) or below. The system disengages without driver input during norma... Read more
Incident date: Oct 10, 2025
Full self driving disengage with no warning and won’t start up again. Unsafe.
KTM
390 ADVENTURE
(2022) - VEHICLE SPEED CONTROL
Oct 28, 2025
Incident date: Jul 28, 2023
Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and... Read more
DODGE
GRAND CARAVAN
(2016) - VEHICLE SPEED CONTROL
Oct 28, 2025
Incident date: Oct 23, 2025
1. Component Failed: Engine bearings (main, A-, C-, L-link). The vehicle is available for inspection at the dealership. 2. Safety Risk: Complete engine failure while driving, causing loss of power and a high risk of a crash. 3. Problem Confirmed? Yes, by the Nissan dealership. 4. Inspected by Manufacturer? Yes, indirectly. Nissan issued official Safety Recall R25A8 for this exact defect. 5. Wa... Read more
Incident date: Oct 20, 2025
while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit
ALFA ROMEO
STELVIO
(2021) - VEHICLE SPEED CONTROL
Oct 28, 2025
Incident date: Oct 7, 2025
Driving on loop 20 overpass on Hwy 59 in Laredo Texas suddenly the engine lost power and started to skip and miss fire while a loud tapping noise was generated, due to the loss of power and skipping, alarms showed in the main console requiring immediate service to the engine, traction and braking sys, the lack of engine power place me in a very critical and unsafe situation wherein I was about to ... Read more
Incident date: Aug 15, 2025
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 70 MPH, the vehicle decelerated to 50 MPH. The vehicle was shaking abnormally. The phone App alerted the contact that there was a powertrain malfunction and reduced power. The "Service Engine Soon" message was displayed. The oil and maintenance warning lights were illuminated. The vehicle was taken to the local dealer, bu... Read more
Incident date: Oct 27, 2025
When putting the car in park it and powering the car off it will say shift to park but car is already in Park. Then it will real stalibark and my wheel will sometimes lock.
Incident date: Oct 24, 2025
Recently Tesla released it's latest version of FSD, v14.1.4. One of the key features is the revamping of the driving modes: sloth, chill, standard, and mad max. Tesla also removed the ability to manually increase or decrease the speed of the car. This is a problem. Let me illustrate it with a real-life example. Yesterday I was driving of a 40 mph road and the car correctly set the speed. I was us... Read more
Incident date: Sep 19, 2025
This is the third time I have had this issue. I will be driving my truck and will out of nowhere get a warning on the dash that says: “Pre-Collision Assist not available” then after that happens I will not be able to set the cruise control. This can only be fixed by a trip to the dealer ship and usual takes 10-15 days to get fixed. It will work as normal for a few thousand miles than come back... Read more
Incident date: Oct 23, 2025
The vehicle frequently experiences problems while idling at red lights or stop signs. Specifically, the engine suddenly shuts off after displaying a message that "Idle Mode is unavailable." This has occurred multiple times, and on five separate occasions, the vehicle became completely immobile, requiring towing to the nearest mechanic. Initially, I had the flywheel and starter motor replaced, whic... Read more
Incident date: Oct 23, 2025
I tried to take my car to the dealer because my car brakes on its own and it had a alert that something was wrong with the air bags . I can ve driving anywhere and without reason the car breaks putting my life in danger and my family. I have tried to contact the dealer about this serious matter but I don't get anywhere. I am reaching out to see what solution we can come to ?
MERCEDES-BENZ
AMG G63
(2025) - VEHICLE SPEED CONTROL
Oct 27, 2025
Incident date: Oct 25, 2025
I have the little feature that will brake for me if it thinks ima get in a wreck. However it’s glitchy!! I can be the only vehicle on road in BOTH directions, cruise set at 60 when out of nowhere the car slams on the breaks. We go down to like 52 then like nothing ever happened we are back to 60. This has happened several times. I have brought the car into my dealership tomorrow have the sof... Read more
Incident date: May 2, 2025
The contact owns a 2021 Tesla Model Y. The contact stated that while coasting into the garage, the vehicle independently accelerated. No warning light was illuminated. An independent mechanic or dealer was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. However, the contact was in the process of repairing the vehicle. The manufacturer was n... Read more
Incident date: Oct 25, 2025
While pulling into a parking spot my car unexpectedly accelerated. Brakes were unresponsive even after placing both feet on the brake pedal. Vehicle stopped only after I hit a tree. Engine continued to rev at which point I placed the vehicle in park and shut off the engine. Although the impact of the crash was severe my 1airbag did not deploy.
Crash
Incident date: Oct 27, 2025
After upgrading to FSD (sull self driving supervised) v14, The speed limit function HAS BEEN REMOVED. THERE IS NO WAY TO SET A MAX SPEED FOR CRUISE CONTROL. THE CAR SPEEDS UNSAFELY AT ALL TIMES WHILE IN FSD. THERE IS NO WAY TO CONTROL HOW FAST THE CAR CAN GO. It just "thinks" what speed is best. It constantly speeds 7-10 over in every setting above "SLOTH". SLOTH setting still DOES NOT have a spee... Read more
Incident date: Aug 1, 2024
After replacing right front speed sensor, ABS module shows malfunction and vehicle goes into limp mode. Replacement ABS modules are unavailable from mfg.