Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Oct 22, 2025
Every time I accelerate while I am turning, the car stalls for a second or two. And often when I attempt to accelerate in general, such as when I first turn on the engine to begin driving, the car stalls. I took it to Honda twice, and was told "it's a known issue with these models"
Incident date: Nov 30, 2025
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an... Read more
HYUNDAI
SONATA HYBRID
(2023) - VEHICLE SPEED CONTROL
Dec 2, 2025
Incident date: Nov 28, 2025
I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able ... Read more
Incident date: Oct 1, 2025
For the first time I purchased a brand new vehicle off a dealership lot…What a mistake. While the dealership itself was an awful experience I thought it was worth it for a Chevy Silverado. After all my previous one was so reliable. WRONG. The first issue I found was I was unable to shift into reverse to back out of the driveway of a fire station I volunteer at. After driving forward a couple tim... Read more
Incident date: Sep 17, 2025
While driving today at about 21 mph, when a warning came on that my car had brake assist failure. It said the speed would be limited and to break hard to enable the car to stop.. I was able to get to a parking lot safely, but my car did not break at the stoplight and went straight through. Luckily there was no one coming.. my car is at the dealership now and they are finding no issue and nothin... Read more
JEEP
WRANGLER 4XE
(2024) - VEHICLE SPEED CONTROL
Dec 1, 2025
Incident date: Oct 30, 2025
The Forward Attention Warning system performs erratically, frequently disabling the adaptive cruise control without warning. Even when it does emit a warning, which again, is erractic, the warning is barely audible. When conditions, such as grooved pavement or loud cabin noises, such as when a window or moonroof is open, the warning is completely in-audible. Similarly, the warning message displ... Read more
Incident date: Nov 30, 2025
The engine light starts blinking and telling me propulsion power reduced, and then I cannot use the cruise control after that turns on, and it starts losing power, driving on I 70 after work all of a sudden it turned on and wet from going 76 miles an hour to 52 on highway I 70 where the speed limit was 75. This problem was a recall problem which was fixed and now is happening again on the same par... Read more
Incident date: Nov 29, 2025
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect.... Read more
Incident date: Dec 1, 2025
Unable to smoothly and safely accelerate from a stop. If you apply the lightest possible touch to the throttle the vehicle will surge and have a shuttering feeling, not smooth or linear, once pressed slightly further the truck accelerates in an unsafe fashion both forward and reverse . Hooking up a trailer is very dangerous as are all maneuvers when pulling away from a stop.
Incident date: Oct 26, 2025
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise... Read more
Incident date: Mar 24, 2025
I was slowing down to pull into a parking spot at my office and suddenly the car accelerated, jumped the concrete barrier and crashed into the brick wall. The car continued to actively crash into the wall, so I put it in reverse and it accelerated backward with such force that it crashed into the rear of the car on the other side of the parking lot and then spun around 180 degrees and crashed into... Read more
Crash
JEEP
WRANGLER 4XE
(2024) - VEHICLE SPEED CONTROL
Dec 1, 2025
Incident date: Jun 1, 2025
While engaging Adaptive Cruise Control on highway speed, all the sudden I lost the sight of the car in front of me on the display, almost causing a collision, I also lost the correct Waze display. After I stopped the car, shut off engine, then restart the car, re-engaging Adaptive Cruise Control, both problems disappeared. This is an intermittent problem, it should be asap investigated then reca... Read more
Incident date: Nov 30, 2025
The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a full... Read more
JEEP
GRAND CHEROKEE
(2022) - VEHICLE SPEED CONTROL
Dec 1, 2025
Incident date: Nov 30, 2025
I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock sensor however now the check engine is on and it's smelling like rubber my brakes are wearing like an eraser and my engine just feels sluggish. The code is p0420 which from what I understand is a catlic converter and I read online there is a recall for that with kia . I've spent a lot... Read more
BRIDGESTONE
ECOPIA EP422 PLUS
(9999) - VEHICLE SPEED CONTROL
Nov 30, 2025
Incident date: Jan 3, 2025
As I was turning right (slowly accelerating from a complete stop) into a shopping center parking lot, I was entering into the lane behind a vehicle that had just passed in front of me (and was headed in the same direction I was going to turn). My 2022 Acura MDX Low Speed Braking Control system engaged for no reason. The breaks slammed hard bringing the car to a hard, sudden stop, and I thought I h... Read more
Incident date: Nov 25, 2025
The accelerator got stuck and and the engine went full power. It would not shut off and the overheated.
Fire
VOLKSWAGEN
TIGUAN
(2023) - VEHICLE SPEED CONTROL
Nov 30, 2025
Incident date: Mar 25, 2025
My VIN number is not included in the backup camera recall. It says the recall includes the 2017 Transit. My back up camera stopped working about a year ago. Also when the camera stopped working my cruise control stopped working also. I believe this is a larger electrical issue.
Incident date: Nov 30, 2025
Turned on the heat and immediately got these messages. “Service High voltage system. Reduced acceleration drive with care”. Car will not charge now.
Incident date: Nov 15, 2025
2024 Jeep Grand Cherokee 4xe — Ongoing Safety Defects With No Available Remedy I am reporting multiple unresolved safety defects on my 2024 Jeep Grand Cherokee 4xe that create a serious and ongoing risk of injury or death. I have contacted Stellantis bi-weekly since May, and my dealership has repeatedly stated they have no available repairs, no recommended remedies, and no ability to take the v... Read more
Incident date: Nov 28, 2025
We were sitting in a parking lot with the engine running and heard an explosion in the vehicle. Later we discovered that the left rear, side curtain air bag had deployed. Horn has been inoperable for months cruise control hasn't worked in years steering wheel radio controls don't work. No appointment reason for any of it. Pass air bag off warning light red Air bag light is usually on but not alway... Read more
Incident date: Nov 1, 2019
Check engine light on. Rear defrost doesn't work. Auto stop/start not working. Cruise control not working. Vehicle shuts off sometimes at stand still and have to put in neutral or park and push Start button. Engine looses power while driving. Check rear cross traffic, check tire pressure monitoring system, check lane departure warning system, check speed limit system, check lane keeping assist, ch... Read more
HYUNDAI
VELOSTER N
(2022) - VEHICLE SPEED CONTROL
Nov 29, 2025
Incident date: Nov 28, 2025
Almost got into a wreck because my ABS failed. I was going down the interstate with my cruise control on and my abs and traction light came on. My cruise control.immediately stopped working and I was almost rear ended. I called the Ram dealership and they said they have no time frame of when they will have parts in to fix it under the recall. Does someone have to die before Ram will start fixing t... Read more
Incident date: Oct 22, 2025
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
Incident date: Nov 4, 2025
I have had my vehicle to a GM dealer on a few occasions with the EMC code stored in the vehicle and an active check engine light on. While I’m driving - now during 70 percent or more of my trips - my vehicle loses power very suddenly and lunges me forward. I’m unable to stop and go on hills of any noticeable grade and have narrowly missed being in an accident many times. The dealer’s service... Read more
Incident date: Nov 29, 2025
In October 2025, the center display screen in my 2025 Hyundai Tucson Hybrid began shutting off repeatedly while the vehicle was in motion. The screen controls essential functions including speed information, navigation, backup camera, safety alerts, and hybrid system data. When it shuts off, all of these features become unavailable without warning. The failure is intermittent and continues to reoc... Read more
Incident date: Nov 29, 2025
I experience hesitation when applying the throttle from a stop followed by surging. This is incredibly alarming when trying to pull away from a stop sign or light, especially in residential areas with pedestrian traffic.
Incident date: Nov 22, 2025
Incident date 11/27/25 Incident Location: CA State highway 101between San Luis Obispo and Los Angeles. Driving Conditions: Daylight/dry roadway. Description of Safety Defect / Complaint: During a single approximately 400-mile highway road trip, while using Tesla’s Traffic-Aware Cruise Control (TACC) feature enabled, the vehicle abruptly and forcefully applied the brakes on at least six (6) sepa... Read more
Incident date: Nov 7, 2025
Throttle lag/hesitstaion , from a dead stop at stop sign I attempted to accelerate , my truck went a few inches forward and no pedal response after a 3 second delay my vehicle started accelerating again
Incident date: Sep 30, 2025
The vehicle hesitates when starting from a stop. It feels like the engine dies. This was a previous “recall”. Vehicle was “fixed” but still happening. I’ve informed Toyota of issue. No resolution. I’ve almost been hit twice at an intersection because of this.
Incident date: Jun 21, 2025
Component/system that failed: Tesla Full Self-Driving (Supervised) software version 14.x (2025.38.x and later). The issue is software-only and remains installed on any vehicle updated to v14. Description of safety defect: FSD v14 deliberately removes the driver’s ability to set or adjust maximum speed offset using the right scroll wheel (feature present in all prior versions including my curren... Read more
Incident date: Nov 24, 2025
When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.
Crash
LAND ROVER
RANGE ROVER PHEV
(2025) - VEHICLE SPEED CONTROL
Nov 26, 2025
Incident date: Nov 26, 2025
The truck has a hesitation to start from stop/slow state. This is concerning because when I start to accelerate, sometimes it doesn’t want to go for a 1-2 second time period making it unsafe to pull into traffic. It is sporadic and seems to happen more when I start and stop in quick succession.
VOLKSWAGEN
PASSAT
(2003) - VEHICLE SPEED CONTROL
Nov 26, 2025
Incident date: Nov 26, 2025
The vehicle randomly gives warnings that road signs are unavailable. This is very distracting while driving. The vehicle software has no option to disable this.
Incident date: Nov 16, 2025
My truck started acting sluggish like the parking brake was applied while driving. At a traffic light I put the vehicle in park applied and released the parking brake. I put the vehicle back in gear an let off the brake. The vehicle did not move so slightly pressed the accelerator. The vehicle still acted as if the brakes were applied. I could feel the slight movement and torque being applied but ... Read more
Incident date: Apr 18, 2025
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attempts to address them with the dealership. These issues pose significant risks to my safety and that of others on the road. On January 18th, 2024, I brought my vehicle to the dealer after experiencing reduced propulsion power while driving on the highway, coupled with the illumination ... Read more
FORD
BRONCO SPORT
(2024) - VEHICLE SPEED CONTROL
Nov 26, 2025
Incident date: Nov 7, 2025
Vehicle experiences electronic throttle lag that causes the vehicle to not accelerate when pressing on the accelerator pedal. Then it accelerates excessively and nearly uncontrollably before coming under control.
Incident date: May 30, 2024
Instrument cluster display quit working just black screen
Incident date: Jul 31, 2023
Vehicle experiences lag or hesitation from stop.
Incident date: Nov 25, 2025
The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical attention was not needed. A Police report was not filed. The contact stated that the fence was damaged. ... Read more
Crash
1 injured
Incident date: Nov 1, 2025
Over the course of ownership I have had frequent instances of loss of power and/or lack of acceleration resulting in almost stalling out while trying to take off. This causes dangerous situations when trying to pull out into traffic because you never know when the vehicle might hesitate and crest unsafe distances between you and other moving vehicles.
Incident date: Nov 25, 2025
Making a right turn from a stop. I pressed the accelerator and the vehicle barely moved. Cars were coming in my direction and I had to move. I let off the accelerator quickly pressed the accelerator again. The vehicle did start moving at normal rate. This first attempt was very concerning and almost caused me to get in an accident.
Incident date: Nov 23, 2025
Model: 2021 Honda CR-V Hybrid VIN: [XXX] ]] Mileage: [78000 old motor | 25000 replaced motor] Issue Type: Engine Stalling / Rough Idle/ Low Operating Temperature / Warranty Denial Maintenance History: Dealer-maintained per schedule Dealer Name/Location: [American Honda Motor Co., Inc. Attn: Customer Relations / Warranty Department 1919 Torrance Blvd. Torrance, CA 90501] Manufacturer Contacted: Y... Read more
TOYOTA
COROLLA CROSS
(2025) - VEHICLE SPEED CONTROL
Nov 25, 2025
Incident date: Nov 24, 2025
My 2023 Toyota Tundra has an intermittent issue where the throttle lags or hesitates when accelerating from a complete stop. The problem occurs unpredictably and causes the truck to fail to respond when pressing the gas pedal. The issue appears to be related to the engine or throttle response system, and the vehicle is available for inspection upon request. This malfunction puts my safety and the... Read more
Incident date: Nov 25, 2025
Truck has had several instances where there is throttle lag when accelerating from a standstill and from a rolling stop. Happens more often when making a right hand turn. This is a safety issue when turning at a stop sign or stop light in heavy traffic.
Incident date: Oct 13, 2025
Throttle lag/hesitation. Significant throttle lag/hesitation when trying to accelerate from a dead stop. Throttle input isn’t instant, sometimes the delay in acceleration from a dead stop has put me in dangerous situations when pulling out to the road way or having to move out of the way.
Incident date: May 1, 2025
Speedometer read zero while driving on the interstate and RPMs felt as if they were off. New electrical cluster and new battery by Jeep have already been replaced claiming it would resolve this issue.
Incident date: Aug 15, 2025
On several occasions when attempting to accelerate from a complete stop, the vehicle fails to accelerate, or begins to accelerate and then ceases, leaving the vehicle partially out into incoming cross traffic. This occurs for a second or two before acceleration resumes.
Incident date: Nov 3, 2025
Cruise control on 55mph, car has slowed down going straight no uphill or downhill and accelerator did not work nothing blocking the accelerator. Had to pull over to a shoulder to shut engine off and on to drive. Tapping cruise control up to speed up in regulated area such as from 55 to a 65mph zone.. cruise control speed lowered. Attempting to speed up with accelerator still only slowing down. 3 t... Read more
Incident date: Apr 26, 2025
System malfunctions for new all new 2025 Audi S5 including drive system malfunction, loose wheel, brakes limited functionality, parking break malfunction, stabilization control malfunction, driving dynamics system malfunction, hold assist malfunction.
Incident date: Oct 30, 2025
Car keep cutting off and fuel injection is not right