Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Nov 4, 2025
The jeep lost power while I was driving. The lights stayed on but jeep came to a stop. I touched the key area and it started running again.
Incident date: Dec 1, 2025
severe oil consumption. the vehicle eats the oil at an alarming rate. having to fill the oil tank very often and the engine light has been on. it is affecting acceleration at 30mph where the engine warning light will flash. It also completely dies while driving. very unsafe and needs to be resolved.
Incident date: Aug 6, 2025
As I was driving on the freeway 65 mph my car completely lost all Speed and the more I accelerated the more my car decreased speed and eventually it shut itself off as i stopped the car as I pulled over there was no time to make it to a safe area for a safe pull over i was on a bridge calling for help from my insurance. The car did not want to start at first about 45 minutes later my car started ... Read more
Incident date: Oct 1, 2025
Safety Complaint: Engine Stall/Loss of Power at Highway Speeds – 2014 Chevy Equinox Incident Details: • The Failure: While driving, the vehicle suddenly stopped responding to the accelerator. I was forced to navigate through highway traffic to the shoulder with no engine power. Once stopped, the vehicle would not restart. • Warning Signs: Leading up to the event, the Check Engine light and ... Read more
Incident date: Jul 31, 2025
I am reporting a recurring safety defect related to GM’s known “Shift to Park” issue. My vehicle displays a “Shift to Park” warning even when the vehicle is already in park, preventing the car from shutting off properly and creating a safety risk. This issue has been widely reported and associated with GM recalls and service bulletins. GM previously repaired this issue once while my ve... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2016) - VEHICLE SPEED CONTROL
Jan 2, 2026
Incident date: Oct 28, 2025
I was performing a low-speed maneuver to reverse-park into my driveway. After making a right turn between my driveway and the driveway of a neighboring townhouse across the street, I came to a complete stop. When I shifted the vehicle into reverse, the vehicle did not reverse as expected and instead unexpectedly accelerated forward. I applied the brake but was unable to stop the vehicle before it... Read more
Crash
Incident date: Nov 1, 2025
I purchased this vehicle in the end of October and shortly thereafter within 50 miles two days the check engine light came on P0299 turbo under boost. Immediately thereafter, exhaust fumes began entering the cabin from the engine bay. I notified the dealership and they gave me a loaner vehicle and they took it to complete auto care in Denver Colorado to have the vehicle fixed. I was told that the ... Read more
Incident date: Jan 2, 2026
Erratic behavior before pulling out of parking lot: STOP vehicle check power, check 12V battery Stop safely engage parking brake. All dash lights started flashing, going black, power couldn’t be maintained, thankfully not on highway yet. Complete car failure, had to have 2025 EV6 jumped 4 times, battery still showed 41% charged, couldn’t keep charge to even get car in neutral for tow or doors ... Read more
Incident date: Aug 13, 2024
driving on two lane road with low visibility - car lost power and stopped in road- ford refused to cover repairs /tow for over one year vehicle sat - they compromised with us paying half for new engine -
Incident date: Jan 1, 2026
I am reporting a repeated safety defect that happens only in rainy conditions. My 2022 Tesla Model Y repeatedly shows critical safety warnings including “Automatic Emergency Braking unavailable”, traction and stability control disabled, and “Vehicle Hold unavailable”. This has occurred during normal driving in rain every rainy season for 3 years, despite 4 service visits and parts replacem... Read more
Incident date: Dec 5, 2025
1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed was reduced to 10 mph at traffic putting my self and other in danger . 3. My vehicle is currently at the dealership getting inspected this is the second time my hybrid warning light came on and the first time they told me nothing was wrong with my vehicle. 4. All of these symptoms ha... Read more
Incident date: Dec 31, 2025
This report is being made within 1 1/2 hours after the incident. It has not been inspected by a dealer, service center, nor any other agency. I was stopped at a local fast food restaurant waiting to pay for my purchase. The 2021 Ford F-150 was in drive with my foot on the brake. No warning lights or other indication were present. Without warning, the engine revved to a high rpm and the truck shot ... Read more
Incident date: Nov 1, 2025
Mileage: Approximately 45,000 Current Status: Inoperable; held at Joe Machens Nissan pending evaluation by Nissan Consumer Affairs. Description of the Problem The vehicle has become completely inoperable, making it unsafe to operate. In the months prior to the failure, traction control warning indicators intermittently appeared on the dashboard. I did not recognize their significance at the time a... Read more
Incident date: Dec 31, 2025
The newer versions of FSD do not allow driver control of the max speed. The current versions allow you to set a maximum speed with a scroll wheel on the steering wheel.
CADILLAC
ESCALADE ESV
(2019) - VEHICLE SPEED CONTROL
Jan 1, 2026
Incident date: Dec 17, 2025
Vehicle engine shutoff while driving which led to no acceleration. No warning lamps prior to failure. It just completely shutoff and on the message center it stated how to start the vehicle as if it was not already started and running. I was in electric mode.
JEEP
GRAND WAGONEER
(2024) - VEHICLE SPEED CONTROL
Jan 1, 2026
Incident date: Jan 1, 2026
My INSTRUMENT GAUGE CLUSTER WENT OUT. Black! No speedometer, no gas gauge and it didn’t increase the mileage when I drive the vehicle. No safety gauges working. Kia dealerships will not accommodate me that day to fix it.
Incident date: Dec 30, 2025
VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.
Incident date: Nov 5, 2025
I am submitting a safety complaint regarding a recurring infotainment system failure involving the 2025/2026 BMW X3. While driving, the center display screen suddenly blacks out, which creates a serious safety hazard. This issue first occurred with my personal BMW X3. More concerning, the exact same failure occurred again while I was driving a BMW X3 loaner vehicle provided by the dealership. Thi... Read more
Incident date: Nov 1, 2025
I engaged the adaptive cruise control at 50 MPH. This enabled the driver attention system which I had turned off at the start of my drive. The driver attention system is unable to see my eyes through my prescription corrective lenses. This caused the Hyundai to throw multiple 'failure to control vehicle/failure to watch road' warnings over the course of a few seconds; culminating with the system t... Read more
MERCEDES-BENZ
C300
(2017) - VEHICLE SPEED CONTROL
Dec 31, 2025
Incident date: Dec 25, 2025
Loss of engine power when transmission shifts from 3rd gear to 2nd gear. Truck will unexpectedly loose ability to accelerate, typically until shift to 1st or 3rd gear occurs. Return of power can cause vehicle to accelerate rapidly and unexpectedly. Malfunctions typically happens in parking lots and while yielding to make a turn, but also happens in stop and go traffic. Concerned of loss of accel... Read more
MERCEDES-BENZ
GLC 300
(2018) - VEHICLE SPEED CONTROL
Dec 31, 2025
Incident date: Dec 24, 2025
Check engine light was flashing and the car wouldn’t accelerate up to speed, wouldn’t turn over when tried to start.
Incident date: Jul 20, 2025
Entire instrument cluster goes black while driving. Speedometer, odometer, tachometer, turn signal indicators, everything stops working and just a blank screen. Have a video of it happening. Took it to hyundai and they would not approve tear down to find what is causing and said that it is not a safety concern, yet this would cause the vehicle to fail safety inspection in our state.
FORD
F-150 HYBRID
(2023) - VEHICLE SPEED CONTROL
Dec 31, 2025
Incident date: Nov 12, 2025
Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 ... Read more
Incident date: Dec 31, 2025
when i go to accelerate (not every time) (random times) from a near stop during a yielding situation, engine power hesitates to come back on. I've been nearly rear ended twice entering onto highways because of it. i have an appointment Friday with a dealership but they said that they may not be able to do anything for it...im reporting this because that is not acceptable behavior from a dealership... Read more
Incident date: Jun 6, 2025
I have a 2023 Tesla Y. The Curvature Assist function has nearly caused a half dozen rear end collisions. When in cruise control, it kicks in on (1) highways, near exits when I'm not taking the exit (2) regular roads with no curve or intersection, (3) regular roads with departure lanes that I'm not using. The car behind me only see's a sudden brake light with slow down until I press on the accel... Read more
Incident date: Dec 11, 2025
My 2016 Ford escape cannot accelerate even I pressed the pedal. It just has 74000 miles but showing transmission issues. It's so dangerous and threaten my life and others.
Incident date: Oct 30, 2025
ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.
GMC
SIERRA 1500
(2017) - VEHICLE SPEED CONTROL
Dec 30, 2025
Incident date: Jan 16, 2024
Icc stopped working
Incident date: Dec 30, 2025
Vehicle did not want to shift above 35 mph. When letting off gas - harsh downshift (with no break lights) at 25mph. Diagnosed transmission problem - repaired- Ford dealership rebuilt transmission. No warnings or messages prior to failure.
Incident date: Dec 30, 2025
today ( Dec 30, 2025) . my wife was driving my HONDA ODYSSEY on Highway 287 east NJ ( closed to livingston NJ ) . Here is the whole thing : The ODYSSEY suddenly stopped while my wife was downshifting. At that time, there was a car in front of our car at least 30 feet away. Once the car stopped almost completely. Some red warning letters were shown on the front dashboard. But since we all filled... Read more
JEEP
GRAND CHEROKEE L
(2022) - VEHICLE SPEED CONTROL
Dec 30, 2025
Incident date: Nov 1, 2024
After a routine service visit, the vehicle’s braking and speed‑control systems began to behave abnormally. The ABS/ESC control module was replaced or reprogrammed without documentation, and immediately afterward the vehicle’s braking feel, speed‑control behavior, and forward‑collision warning timing changed noticeably. These changes created a safety risk because the vehicle no longer res... Read more
Incident date: Dec 30, 2025
Throttle lag, was stopped at a stop sign and had an opening to go, when I pressed on the gas the truck went as normal and then completely stopped accelerating. By the time it accelerated again it jolted the truck and was narrowly missed by cross traffic.
Incident date: Dec 30, 2021
Recall/Campaign: Ram/Stellantis C4B Problem: “Dealer says remedy/parts are not available / cannot schedule recall repair.” This has been a problem since 2023. Have not had ABS for years or 4x4 and i live in a snow environment. My breaks and rotors are trash from not having ABS.
Incident date: Jun 14, 2024
On multiple occasions, maybe up to 10, the software controlling the dashboard LCD screens reset while driving and completely goes black. Almost everything in the car is controlled through the head unit. I use the vehicle for highway commuting and it happens at 70+ miles per hour. I have no gauges at all while it is occurring. I don’t have a speedometer. I do not have HVAC controls. I don’t hav... Read more
CHEVROLET
SILVERADO 1500
(2022) - VEHICLE SPEED CONTROL
Dec 29, 2025
Incident date: Oct 25, 2023
While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by ... Read more
Incident date: Dec 31, 2021
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag... Read more
Crash
Incident date: Jun 29, 2025
I was driving about 55 mph when suddenly my 2013 truck down shifted to either first or third gear and I barely was able to control it to get off the road. The truck just bowed up and the vehicle behind me almost hit me. The speedometer stopped working and a wrench icon appeared. I tried to take off and the truck was stuck in third gear. Ford dealership said they would fix it if it was the OSS sens... Read more
CHEVROLET
SILVERADO 1500
(2026) - VEHICLE SPEED CONTROL
Dec 29, 2025
Incident date: Dec 28, 2025
the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a recall with that is suppose to take care of it..nothing seems to have changed. I am not sure anything was done. trans makes a rough sound starting..
KAWASAKI
NINJA ZX-6R
(2025) - VEHICLE SPEED CONTROL
Dec 29, 2025
Incident date: Oct 31, 2025
Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred ... Read more
Incident date: Dec 17, 2025
Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery cable and discharging system.
Incident date: Nov 27, 2024
The vehicle is less than 1 years old. Had 91% charge left. Turned in the car as usual. Turned in heated seats and heated steering wheel as the outside temp was 34 degrees. A pop noise occurred and my entire dashboard flashed like a Christmas tree saying electrical system failure. Pull over safety. The cars speed was reduced to 20 mph. This was extremely scary as this happened on a main road wher... Read more
Incident date: Dec 27, 2025
I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have bee... Read more
Incident date: Dec 27, 2025
ABS light and traction control lights on, on dash. With these lights on, the cruise control and 4x4 do not work. One garage replaced front right axle, wheel bearing, brake rotor, brake pads, and ABS sensor. Lights were then out for a day but then came back. Took to a second garage and they replaced right rear ABS sensor. Lights went out for another day and then came back. They are still on. Becaus... Read more
Incident date: Dec 19, 2025
When I'm driving sometimes the car seems like it's about to cut off or something & the check engine light plus stabilizer track message bones on & I start losing power & it's happened more than 10 times ! I let the car sit for a few minutes & it works !
SAFETY 1ST
BOOST & GO ESSENTIAL
(9999) - VEHICLE SPEED CONTROL
Dec 28, 2025
Incident date: Dec 28, 2025
CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Inst... Read more
Incident date: Oct 24, 2024
My 2018 RAM 2500 has had an ABS system recall since Nov 2024. My truck has had a problem with the ABS since 2019. I do not have anit-lock brakes or cruise control as a result of this failure to be able to resolve the problem. Over a year since the recall, and still no parts available. How long is the NHTSA going to let RAM get away with this?? Maybe after some has an accident or hurts someone they... Read more
Incident date: Jun 13, 2025
Component/system malfunctioned: Adaptive Cruise Control integrated with Traffic Sign Recognition/Speed Limit Assist (camera-based speed sign detection and automatic speed adjustment). Vehicle available for inspection upon request. While driving ~35 mph in 35 mph zones with Adaptive Cruise Control engaged, the system repeatedly misread speed signs (or GPS data) as much higher (e.g., 75 mph). The ve... Read more
Incident date: Jan 1, 2023
On December 1, 2025, the 2025 Honda Prologue was pulling into a parking spot between two parked vehicles at low speed. While in forward gear, the Prologue experienced an unexpected acceleration event and collided with three parked vehicles, two of whom were hit with sufficient force to impact adjacent parked vehicles. The driver is unaware of having pressed down on the accelerator and is additiona... Read more
Crash
POLESTAR
POLESTAR 3
(2025) - VEHICLE SPEED CONTROL
Dec 27, 2025
Incident date: Mar 21, 2025
I STARTED THE CAR AND MY ENGINE WONT TURN ON ONLY HYBRID SYSTEM. THE MAINTIENCE LIGHTAND ENGINE LIGHT APPEAR WITH FUEL DOOR OPEN ERROR AND TRACTION OFF AND DRIVER ASSITANCE OFF . I THEN JUMP STARTED TRUCK . TRUCK ENGINE THEN TURNED ON AND SAME ERRORS LIGHTS STILL APPEARED . BUT I WAS ABLE TO SHIFT INTO GEAR NOW WITH JUMP START . HOW EVER TRUCK WOULD NOT ACCELERATE WHEN I PUSH GAS PEDAL . B... Read more
Incident date: Dec 1, 2025
The entire instrument cluster failed on my 2020 Jeep Wrangler and had to be completely replaced at the dealer. One day, when starting the vehicle, the entire cluster was off with no advanced warnings, no speedometer, no fuel gauge, no warning lights, no odometer, and no information display of any kind. The vehicle would still operate, but all gauges and dashboard functions were non-functional. To... Read more