Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Oct 10, 2025
Driving on highway at 70 mph and I lose all power. Message says to shift to park. Jeep will not accelerate when gas pedal is pressed. Had to come to a complete stop, shift to park and luckily it drove for a few more miles to get me off the highway before getting killed. Multiple dash lights came on including check engine.
Incident date: Oct 10, 2025
While driving at any rate of speed the vehicle would take over, shutting down driver control with a message on the dashboard saying to put vehicle in park. After pulling over to shut vehicle off, I would turn it back on, and was allowed to drive until this occurred again. A message would come up to service hybrid system.
MERCEDES-BENZ
C 300
(2024) — VEHICLE SPEED CONTROL
Oct 11, 2025
Incident date: Oct 3, 2025
On Friday [XXX] at approximately [XXX]. My wife and I were driving our 2024 C-Class 300 (~8,000 miles on this vehicle) on [XXX] and entering the intersection of [XXX]. Riverside, CA 92506 when all of sudden the car just died (the engine stopped running, pushing the gas pedal with no power) and all the dashboard lights came on flashing like crazy. This incident paced my wife and I in a very venera... Read more
Incident date: Oct 11, 2025
The display panel for the speedometer and gas would not work or display anything.
Incident date: Oct 11, 2025
As I was driving the car on the highway, the engine light came on, then the "D" for drive gear started flashing and I could no longer accelerate or give the car gas. The only option was to "coast" across several lanes to the break down lane, put the car completely in park, shut off the ignition, and then restart the vehicle to drive again. This happened to me at least 7-8 times today (5 times wh... Read more
Incident date: Oct 11, 2025
While driving, a warning suddenly appeared stating “Electronic Stability Control Failure.” Immediately afterward, the vehicle stopped accelerating and automatically shifted from RUN to ACC mode with no throttle response or acceleration control. Traffic was moderate, and when the vehicle abruptly lost propulsion, several cars behind me had to brake hard and nearly collided with my vehicle. I w... Read more
Incident date: Oct 11, 2025
Updated vehicle last night via u-connect, vehicle died today while driving, lost all power. Check engine light on, hundreds of posts via social media with the same problem
Incident date: Oct 11, 2025
The Jeep stop while driving reduced speed, the dashboard said shift to P AND that it was not safe to drive due to performance. The check engine light is on and will not turn off, the jeep will not drive in electric mode. Also there was an update with Uconnect.
Incident date: Oct 10, 2025
Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot.
Incident date: Oct 11, 2025
Jeep pushed a Uconnect update on 10/10/2025 which I installed, caused my vehicle to shut off completely during driving on a main road shortly after leaving my home. All engine and dash lights came on, coult not take the vehicle out of drive. The shifter was stuck. I turned the vehicle off then moved shifter back to park and started it again. It continued to do this every few feet. This is extremel... Read more
Incident date: Oct 10, 2025
Jeep pushed out an OTA update for their Uconnect system. Upon completion of this update, that occurred while I was driving, I lost control of my vehicle. My steering wheel locked up, all of the lights on my dashboard started flashing, and I was instructed to pull the jeep over. I was unable to operate the vehicle and had to be towed.
Incident date: Oct 11, 2025
I am writing to bring attention to what I believe is a serious and ongoing issue related to the design of my vehicle’s transmission system. I recently contacted Ford Motor Corp. regarding this matter and was assigned a case number; however, the case was open and closed within a 5-minute conversation. I was informed that there are currently no known issues or recalls related to the transmission i... Read more
Incident date: Oct 10, 2025
We’ve experienced multiple ongoing issues with this vehicle, and the dealership’s only suggestion so far has been to file a lemon law claim. Last month, the car began jerking excessively while driving typically at speeds between 35–45 mph. The best way to describe it is that it feels as though all the wheels lock up at once, causing a loud tire-screeching noise. It was a frightening experie... Read more
Incident date: Oct 10, 2025
Update happened to Uconnect on October 10th. The vehicle now shuts off every 1/2 mile. When this happens all power is lost and vehicle states to put bricked in park.
Incident date: Oct 10, 2025
My vehicle prompted me to update my UCONNECT software around 540pm last night as I went tminto class. Upon leaving class around 845pm, I expierenced a complete loss of power, many dash indicator lights came on, and the vehicle message appeared indicating the vehicle needed to be put into Park. This all occurred while driving at about 40mph. I have never had any issues with the vehicle before th... Read more
Incident date: Jul 13, 2025
2 separate dealerships made me pay to replace faulty tires when the new ones blew out within less than a month of purchase. They also pocketed the mail in rebates I was promised for buying new sets of tires from their locations. I started taking my car to an independent garage for regular maintenance. My traction control light has been on since shortly after I bought the car in 2018 but I never im... Read more
Incident date: Oct 10, 2025
Car lit up while driving with multiple warnings, check traction control, check charging system, etc. wouldn’t power off or drive or go into neutral. Had to tow. Stranded in dangerous area with no warning.
ALFA ROMEO
STELVIO
(2018) — VEHICLE SPEED CONTROL
Oct 10, 2025
Incident date: Jul 7, 2023
On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has s... Read more
Crash
1 injured
Incident date: Oct 8, 2025
The contact owns a 2020 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to pull over to the shoulder of the roadway and shift into park. Upon shifting back into drive, the vehicle suddenly accelerated independently. The contact was able to regain control of the vehicle before a crash could occur. The... Read more
Incident date: Sep 17, 2025
The contact owned a 2026 Tesla Model Y. The contact stated that while depressing the brake pedal to attempt to stop at a stop sign, the vehicle failed to respond as intended. The contact mentioned that when attempting to make a left turn, the steering wheel seized and became difficult to maneuver, and the vehicle crashed into a curb and merged into a landscaping facility. The contact was able to s... Read more
Crash
Incident date: Sep 26, 2025
I have a Honda Odyssey 2016 with low mileage, which I purchased almost 2 years ago.This has happened twice. While driving in traffic, I approached a stop light and applied my brakes. When I applied the brakes, the engine accelerated at the same time propelling the car forward. I pressed on the brakes as hard as I could to keep the car from hitting the car in front of me. The second time this happe... Read more
NISSAN
ROGUE SPORT
(2019) — VEHICLE SPEED CONTROL
Oct 10, 2025
Incident date: Oct 10, 2025
My 2019 Nissan Rogue Sport is affected by recall 23V-093, related to the jackknife key potentially collapsing while driving and shutting off the vehicle. The only remedy currently offered is a spacer inserted into the key fob to permanently prevent the blade from folding. This disables the folding feature — a core function of the product — and turns a jackknife key into a permanently extended ... Read more
Incident date: Nov 1, 2024
Observation: "While operating the vehicle in Reverse (R) with the One-Pedal Driving (OPD) mode enabled, the expected aggressive regenerative braking deceleration is disabled or significantly reduced compared to when driving forward in Drive (D). Safety Concern: "This creates an unexpected driving experience where the car continues to coast/accelerate without input when the accelerator is releas... Read more
MERCEDES-BENZ
GLC 300
(2020) — VEHICLE SPEED CONTROL
Oct 10, 2025
Incident date: Oct 6, 2025
The engine is failing, I was on my way to drop my [XXX] off at daycare when suddenly my car went above and stayed above 5rpms meanwhile I was only able to drive 8mph. This caused a tractor trailer swerving into on coming traffic, if he didn’t my toddler and I would have been killed. As I managed to pull off and call my husband to get the baby the engine started making a strange clicking noise. T... Read more
Incident date: Aug 22, 2025
The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy
CHEVROLET
SILVERADO 1500
(2021) — VEHICLE SPEED CONTROL
Oct 9, 2025
Incident date: Oct 27, 2024
Incident #1 Vehicle sitting at a red light. After several seconds the vehicle operating under Tesla FSD suddenly started to drive as if the light had turned green, which it had not. I stopped it immediately. Incident #2 Vehicle was stopped a t a red light and started forward again as it the light had changed but had not. I noticed a flashing red light at the next intersection a few hundred feet a... Read more
CHEVROLET
SILVERADO 1500
(2017) — VEHICLE SPEED CONTROL
Oct 9, 2025
Incident date: Oct 2, 2025
When driving all gauges go to zero, truck doesn’t illuminate which gear it’s in, warning lights come on (service 4WD, service stabilitrak, service traction control, reduced power steering, service traction control, service trailer brake system ). When NOT driving if these issues show on the dash when parked and the car doesn’t illuminate which gear it’s in, it does not crank over, does ... Read more
Incident date: Aug 9, 2025
In my 2024 Tuscon, Hyundai has connected their cruise control to their driver assistance function. This system includes a camera on the steering column that watches the drivers eyes. If for any reason, they cannot see your eyes they will shutdown cruise control without warning. This can be caused by simply wearing sun glasses. So this forces the customer to choose between two safety features. ... Read more
TOYOTA
SIENNA HYBRID
(2025) — VEHICLE SPEED CONTROL
Oct 9, 2025
Incident date: Jun 13, 2025
The contact owned a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed on the third floor of a parking garage, the vehicle suddenly accelerated to full speed unintendedly, and the steering wheel and the brake pedal were inoperable, causing the contact to lose control of the vehicle. The vehicle crashed into a wall and crashed into the vehicle in front, and the vehicl... Read more
Crash
Incident date: Aug 9, 2025
The contact leased a 2024 VINFAST VF 8. The contact stated that upon pulling into the driveway with the rear wheels of the vehicle on the side of the roadway, the brake pedal was depressed, but the vehicle unintendedly accelerated. The driver swerved and avoided the residence, and the vehicle crashed into a flowerpot. The vehicle then accelerated 70-80 ft. on the sidewalk, passed several residenc... Read more
Crash
Incident date: Sep 1, 2025
After less than 2000 miles, the OnStar module failed, which removed the capability for emergency assistance, GPS, advanced cruise control, etc. The part is on back order with no ETA, and it appears, based on my research, that this is a common problem with GM vehicles for the past several years. Not having the emergency assistance phone system available is an extreme safety issue, as there are man... Read more
Incident date: Jul 18, 2025
The dealership replaced my engine and spark plugs when the pistons were grinding metal causing a catastrophic failure in November of 2024. In July of 2025 I started experiencing the same issues and the dealership stated that Hyundais ignition coils have a high rate of failure because they changed the design and used my old ones from my engine replacement. It is now I brought my car into the dealer... Read more
Incident date: Oct 8, 2025
It was raining on I-287 North bound in Bridgewater Township, NJ. I was driving my Tesla Model Y well below the posted speed as it was raining. Suddenly my car took a spin, i lost control of the steering. Car took a 360 degree turn from right most lane on 3-lane highway and ended up on the side of the left most lane, rear ended into the bushes, hit the trees and damaged the back of the car. My car... Read more
Crash
Incident date: Oct 6, 2025
UNEXPECTED SUDDEN ACCELERATION. 2017 Honda CR-V. Twice while highway driving with autopilot on, system failed to slow it when approaching other vehicles and it sped up instead. When I pumped the brakes, it went away. I TOOK IT OFF AUTOPILOT HENCEFORTH. Several days later, coming out of a market parking lot and approaching a stop sign, the accelerator went down and sped me forward with brakes ... Read more
Incident date: Aug 7, 2025
ABS is malfunctioning on gravel slowing the stopping speed significantly. Stopping on uneven grounds is risky. Appointment made with dealership to review system. No warning light was on prior to during or after. This has occurred many times.
Incident date: Oct 2, 2025
Every so often I get an indication of engine power reduced, but every time I go in to get it checked it's off. I have recently just learned through research online that the issue is caused by a certain condition that gives false reading to the electronics. I have contacted GM and GM financial about the recalls on my cars of the same year. I have not been in a wreck but I have had the issue of engi... Read more
Incident date: Oct 1, 2025
See attached document for complaint.
Incident date: Sep 22, 2025
See attached document for complaint.
Incident date: Sep 6, 2025
See attached document for complaint.
Incident date: Apr 15, 2025
Without any advance warning, at times our Lane Departure Warning system turns off with occasionally having the cruise control suddenly disengage. This could be a real problem when your not expecting it. Emailed Honda and they stated that there was no fix for it.
Incident date: Sep 30, 2025
My 2018 Kia Sportage (VIN [XXX] ) experienced complete engine failure due to low compression/internal combustion chamber failure. The vehicle lost power while driving on Sept 30, 2025, and had to be towed to [XXX] Kia in Dayton, OH. This same dealership previously performed an oil retention test in Aug 2024 which failed, identifying a defective engine. Kia was aware of the issue but declined to ... Read more
Incident date: Aug 23, 2025
1. The Power Transfer Unit (PTU) failed, which also caused damage to the transmission and rear drive system. The PTU is part of Recall 25V-011 / Jeep Campaign 01C. The failed components and all related service documentation are available for inspection upon request from Boone Jeep (July 8, 2025) and Randy Marion Jeep (September 10, 2025). No, PTU part was available. 2. While driving on the highwa... Read more
Incident date: Sep 29, 2025
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while pulling into a parking space and turning the steering wheel to the right, the vehicle surged forward going up onto the curb, and the contact depressed the brake pedal; however, the vehicle failed to stop. The contact continued to depress the brake pedal however, the vehicle continued driving approximately 5-10 MPH. The... Read more
Crash
Incident date: Oct 3, 2025
Vehicle stopped accelerating while doing an U turn with oncoming traffic. Had to pull over because the vehicle would not move.
Incident date: Mar 13, 2024
The check engine light comes on with a malfunction symbol. The car has delay acceleration, jerks, hard shifts.
Incident date: Sep 8, 2025
About a month ago I purchased a 2005 Yamaha fjr1300. After purchasing I was out riding when the bike suddenly stalled. Upon reengaging the clutch, the back tire kicked out very hard and caused me to wreck the bike. I sent the bike to Guntersville Power Sports to have the bike fixed. Upon examination by their techs, it was discovered that the bike had a faulty tps sensor, in which not only could be... Read more
Crash
1 injured
Incident date: Sep 9, 2025
Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a ... Read more
Incident date: Oct 4, 2025
My Yamaha Super Tenere 1200 is doing the same thing as the ones under recall are, even though mine doesn't fall under the recall. The recall stops at the year 2020, and mine is a 2023. The cruise control will suddenly shut off, always after using the front brake lever. I've narrowed it down to the front brake micro switch, that deactivates the cruise and activates the brake light. This is the exac... Read more
Incident date: May 10, 2025
On September 11, I remember because of the date, I was coming up to traffic on Flamingo heading east to Nellis Rd. As I started to brake the truck suddenly accelerated rapidly. I slammed on the brakes and barely stopped in time to not rear end the car ahead of me. I put it into park, then put it into drive and I made it home. This happened again yesterday October 6 as I came through the Carls ... Read more
Incident date: Jun 5, 2025
When driving with cruise control on the vehicle will brake when car is coming toward me from other lane as if the car is going in my lane and it is not. It has caused me to have several close calls with cars behind me almost hitting me.