Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Jul 7, 2025
The car suddenly would not accelerate over 20 miles per hour when I was driving on a busy road. The car has made clunking noises whenever I accelerate since I bought it 6 months ago. There is a recall for other 2020 Jeep Compass Latitudes that would explain this problem (W48/NHTSA 20E-037) but my VIN is not included in the recall. I think that this is a mistake.
Incident date: Oct 15, 2025
Idle stop feature fails to restart. Could possibly leave stranded. The vehicle is new 2025 with less than 15k miles. Auto start feature worked fine for about 10k miles and then started struggling to restart over several weeks. Turned off the idle stop feature. Then took to a parking lot and tested until I got a failure. Very dangerous feature, poorly designed by Honda. I see online that others are... Read more
Incident date: Oct 10, 2025
Vehicle accelerated on its own at a stop and then at highway speeds. Took it to dealership who experienced the same thing and confirmed the issue and could not find the reason why.
LAND ROVER
DISCOVERY SPORT
(2018) — VEHICLE SPEED CONTROL
Oct 15, 2025
Incident date: Aug 7, 2025
Ever since I bought the car back in April 2022, it has been in the dealer for intermittent check engine lights due to problems with the engine and transmission. The car would go on a limp mode especially when driving on a highway at steady speed. It would rattle, slow down or will not accelerate even when pressing the gas. This happened to me multiple times and it’s a major safety concern. After... Read more
Incident date: Jun 11, 2025
Windshield monocular camera overheated. No longer working.
FORD
BRONCO SPORT
(2021) — VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Oct 14, 2025
!!!ALWAYS GET A SECOND OPINION WITH "TRANSMISSION ISSUES"!!! I will NEVER get a Ford again! I'm updating my previous issue #11688946 I received my 2021 Ford Bronco Sport in early 2023. I noticed a shutter when accelerating from a stop, I took it to the dealership and had the 3rd fuel injector recall completed (still waiting for a remedy to the most recent #25V467). The dealership stated my vehic... Read more
Incident date: Oct 10, 2025
I was driving my car and came to a near stop. when I attempted to drive the car again the vehicle displayed a message to shift to park and then restart the vehicle. I did that and was able to drive another 30 miles home. The next day, I drove the car 20 miles to get an oil change. When I drove a mile away from the oil change location the car displayed a shift to park and restart message again. Aft... Read more
Incident date: Oct 14, 2025
6 months ago, I was driving on the interstate and the ESC system light came on, the vehicle lost power/ability to accelerate, and would only allow acceleration after pulling over and restarting the car. This happened several more times on the interstate, and when the ESC system kicked in it would suddenly lurch the car down about 15 mph and leave no ability to accelerate, causing near collisions a... Read more
Incident date: Oct 4, 2025
While driving, the vehicle began accelerating (forced acceleration) without driver input. When driver attempted to stop or slow the vehicle down, the brakes were unresponsive due to the brake override system failure. Because the vehicle could not be stopped or slowed down, and to avoid hitting or harming others, driver veered off the road which caused the vehicle to flip multiple times and finally... Read more
Crash
1 injured
GMC
SIERRA 1500
(2021) — VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Oct 10, 2025
DTC CODE P1098 PRESENT RELATED TO FAULTY COOLANT CONTROL VALVE ON 3.0 DURAMAX DIESEL ENGIINE. THIS IS A KNOWN ISSUE WITH THIS ENGINE AND IS SUPPOSED TO BE COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. PREVIOUSLY TOOK VEHICLE INTO DEALERSHIP FOR REPAIR INVOLVING REPLACEMENT OF THE COOLANT CONTROL VALVE BUT WAS TOLD REPROGRAMMING OF THE ECM WAS REQUIRED FIRST STEP PER GM REPAIR BULLETIN. REPR... Read more
Incident date: Oct 9, 2025
I was driving on interstate 30 with the cruise control on and I needed to slow down as there was roadwork so I pressed down the brakes to disengage the cruiser control and slow the vehicle down, the vehicle not only not slow down but lunged forward. The brake pedal did not disengage the cruise control after pumping the brake pedal several times and tried to bring the vehicle back to the set speed... Read more
MERCEDES-BENZ
GLE 350
(2021) — VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Oct 13, 2025
The vehicle supports a feature to reset the display computer by holding the play/pause button for approximately 45 seconds. When executed the center console display as well as the speedometer display over the steering wheel reset and go blank for up to 1 minute. The safety issue is that this function can be performed while the vehicle is in motion. This leaves the speedometer inoperable until the... Read more
MERCEDES-BENZ
E350
(2013) — VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Sep 29, 2025
Car stalling in the freeway while we are driving, it stall multiple times before i can come back home. Very unsafe and scarry, loosess power. Cars mesage to put into park and then start the car.
JEEP
GRAND CHEROKEE
(2018) — VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Sep 22, 2025
My ACC/FCW LIGHT IS ON, I HAVE NOT BEEN IN A CRASH. AND WHILE DRIVING AFTER THIS LIGHT CAME ON MY PASSENGER HEADREST AIRBAG BROKE APART. AND MY CRUISE CONTROL IS OUT, ALONG WITH TRACTION CONTROL. MY CAR JUST WENT HAYWIRE.
ALFA ROMEO
GIULIA
(2017) — VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Oct 13, 2025
On or about [XXX], I leased a 2025 Mazda CX-90 PHEV Premium Sport from Bob Penkhus Mazda, Colorado Springs, CO. Within approximately six weeks, on [XXX], while traveling south on [XXX] from Pueblo toward Walsenburg, the vehicle experienced severe loss of power under load. Despite the accelerator being fully depressed, the vehicle would not exceed 74 mph on the initial incline and later would not a... Read more
Incident date: Oct 11, 2025
I was driving my 2025 4xE wrangler to work and throttle shut off on me and I wasn’t able to move. Stuck in the middle of busy traffic and stranded. I had to call a tow truck to take it to the dealership.
Incident date: Sep 24, 2025
I took my Rogue to the dealership at City Limits Nissan on Monday 10/6/25 as it had power issues and the engine light came on stating 'Engine Malfunction Power reduce Service now' I then called NHTSA and filed a complaint about a recall for my Nissan Rogue that Nissan has yet to have a remedy. I got the car back on Tuesday afternoon 10/7/25 and they said it did not have to do with the recall. I d... Read more
Crash
Incident date: Oct 9, 2025
Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.
Incident date: Oct 1, 2025
On the morning of 1 Oct, I had left the house here in Cedartown GA to head to a meeting in Atlanta with a customer. I had started the truck 15 minutes before departing just as we have always done to our vehicles over the years to allow them to warm up properly. I departed Doyle Rd onto Hwy 27 South heading towards interstate 20. About 15 miles from the house I was at a steady cruise speed of 45 MP... Read more
HYUNDAI
IONIQ HYBRID
(2019) — VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Oct 12, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Braking and acceleration control, yes How was your safety or the safety of others put at risk? The car continued to move/accelerate after depressing the brake pedal, and upon applying additional force continued to move forward, this could lead to a situation where a diver is unable to stop their car ... Read more
CHEVROLET
SILVERADO 2500
(2022) — VEHICLE SPEED CONTROL
Oct 13, 2025
Incident date: Oct 10, 2025
My car stalled 16 times on [XXX] due to unknown issues. The first time happened on [XXX] . Then multiple times driving from the first location to my residence in East Quogue and then to the dealer. The car would be in drive and suddenly stall, saying there was an issue with the hybrid motor. It also had multiple engine errors pop up. The car is only 15 months old. The idea that it would stal... Read more
Incident date: Oct 5, 2025
My family and I were in my Tesla Model 3 2022 and heading from Charlotte to Orlando on [XXX]. The car was in Full Self-Drive (FSD) mode while commuting through Daytona Beach. The rain was heavy in the area. While driving in Daytona Beach, FSD caused the car to change lanes and go to a lane that had standing rain puddles on [XXX]. After FSD caused the lane change, the car immediately hydroplaned... Read more
Crash
4 injured
Incident date: Oct 10, 2025
While driving the car just shit off.. put it in park put my hazzards on and started the car back up. Put it to the test again while backing out of the driveway and it shut off while I’m reverse. The stereo has been glitching for about a couple of month where it constantly has to reboot while driving. It has now caused the issues for the whole car to just die while in motion.. this is I huge safe... Read more
Incident date: Oct 13, 2025
Vehiclr has been doing this since 4 montbs after purchase, then a recall came out we were told it would fix the problem. 3 times now since the recall the odometer screen and media screen will go blank while your driving. The car wont accelerate, turn signals, and steering colum becomes hard to operate properly. We have had to near accidents 1 being less than 2 hours in August of 2025 after Hyundai... Read more
Incident date: Oct 13, 2025
Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.
Incident date: Oct 13, 2025
After the update it did, it will only drive like 20 feet. We lost acceleration and power in the middle of a busy road numerous times. Had to restart the vehicle every time. Severe safety issue, we had to coast into an intersection through a red light because we couldn’t stop because the engine kept stalling.
Incident date: Oct 11, 2025
Jeep lunched an OTA update on Friday October 10, 2025 in the afternoon (Los Angeles time area). I did the update when I came home and the next day when I started driving the car it abruptly stopped, signals were blinking including the engine system one and it was stating that I was experiencing an electric issue. It was also asking me to put the car in parking mode and I needed to shut off and res... Read more
Incident date: Oct 11, 2025
Driving my JEEP on [XXX] and while attempting to turn at a busy intersection in Colonia, NJ the JEEP stopped while flashing the check engine light and put in park message. Both kids were in the JEEP which needless to say made the situation even more dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Oct 10, 2025
As I was driving on the local road, the speed dropped to 0 mph and could not accelerate. The jeep shuts down in the middle of road. Put it back in the Park mode, restart, all lights including engine lights were ON. Drove another 100 ft and stop again and repeat the whole process. I was luckily within 2 miles of my home and was able to drag this back to home in 20 minutes with 5-7 stops. The other ... Read more
Incident date: Oct 1, 2025
My 2017 Ram 1500 is experiencing a critical failure of the ABS control module, resulting in persistent brake system warning lights, ABS warning, and electronic stability control (ESC) warning on the dashboard. This failure disables the anti-lock braking system, traction control, and cruise control, posing a significant safety risk, especially in adverse conditions where ABS is essential to prevent... Read more
Incident date: Oct 12, 2025
On 10/13 after refuling my 2023 Chevy Corvette. I was cruising on a freeway when the car started showing signs of staying in 5th gear. The rev limiter was going from 500 to 2500 rpm rhythmically at a cruising speed of 65mph. At this time, I noticed the loss of response from the gas pedal. The car was then placed in manual shifting mode so that i can attempt to regain population control and maintai... Read more
Incident date: Oct 13, 2025
The car fails to accelerate sporadically, occurred multiple times in a 2 day period. First time was getting on an on ramp to the highway, I got up to 55 MPH then couldn’t accelerate anymore even with my foot on the gas. I dropped down to 32 MPH and had to merge onto the highway at that speed. I had a semi fly up behind me and swerve around me because I was going so slow, I’m thankful there was... Read more
Incident date: Oct 10, 2025
In early October 2025 (specifically around October 10), Jeep/Stellantis pushed an over-the-air (OTA) software update via Uconnect to 2024 Jeep Wrangler 4xe models. This update, intended for system improvements or recalls (e.g., related to hybrid battery management or telematics), instead caused widespread failures in the vehicle's computer systems, particularly the telematics control module (TCM) ... Read more
Incident date: Oct 11, 2025
After an update on 10/10/2025 when arriving home, the next morning 10/11/2025 while driving the check engine light came on and I lost all power less than a mile from home. I turned off the jeep, turned it back on and proceeded to try and drive to the next drive way to turn around and go home. In under a half mile, I lost power again (at 55mph). Got it restarted and turned into the drive way ... Read more
Incident date: Sep 28, 2025
When slowly finishing my entry into a parking spot and braking the car suddenly accelerated to a high speed and bolted over the curb with a planter zone into another parked car directly facing my parking lane hitting the front passenger side. My car was still accelerating and hit another car to the left of the first parked car, hitting it in the rear driver side door. My car kept going until I was... Read more
Crash
HYUNDAI
IONIQ HYBRID
(2019) — VEHICLE SPEED CONTROL
Oct 12, 2025
Incident date: Oct 3, 2025
While attempting to park and depressing the brake the car made a sudden acceleration without input and hard braking did not slow the car. The car then impacted the curb. On another occasion while stopped at a red light the car began to move forward while the break was depressed. Pressing the break with additional force did not stop the vehicle and it continued to roll forward.
Crash
Incident date: Sep 3, 2025
Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when i shift gears
Incident date: Aug 1, 2025
I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the ... Read more
Incident date: Oct 10, 2025
Jeep pushed out an over-the-air update to UConnect on 10/10/25, which I installed. After installing the update, my car completely shut off in the middle of an intersection. I could have been killed. I restarted the cr, and it continued to do this every few minutes all the way home. I tried to call Jeep and they said they could not help me because the update came from Stellantis. It was well d... Read more
Incident date: Oct 10, 2025
There was an over the air updated to something in the vehicle and now hybrid battery range is much lower. Also, have seen multiple complaints that the vehicle will not turn on or stalls while driving creating dangerous conditions on the road while driving. I have not attempted to drive on the road after seeing other complaints concerning this update. Vehicle was perfectly fine before update. T... Read more
Incident date: Oct 10, 2025
Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives.
Incident date: Oct 10, 2025
While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous
Incident date: Oct 10, 2025
I drove to Regal Cinema Hacienda Crossing for a 3:20 PM movie. Upon returning to the car, I noticed extremely slow and inconsistent responses from both the accelerator and the brake, making the vehicle nearly uncontrollable. I decided to drive cautiously toward the Stoneridge Dodge Service Center via [XXX] and exited at [XXX] . At the intersection of [XXX] and [XXX] , I stopped at a red light. W... Read more
Incident date: Oct 11, 2025
The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangero... Read more
Incident date: Oct 10, 2025
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
Incident date: Oct 7, 2025
I experienced a serious safety issue with my 2025 Volvo EX90 around 1:15 PM on October 7, 2025. It was drizzling at the time. I had stopped in front of an ATM to deposit and withdraw money. After finishing, when I released the brake pedal to leave, the vehicle suddenly accelerated forward on its own, much faster than normal creeping speed. I had to keep pressing the brake pedal to control the car... Read more
Incident date: Oct 10, 2025
On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After... Read more
Incident date: Oct 10, 2025
Vehicle suddenly dropped in speed. Only able to go about 10 mph. CEL and received Electronic Stability Control error. Was able to get car home and CEL message eventually off. Drove it again but found that it would shut down about every 10 miles. Would have to stop the car, shut it off, then could drive it another 10 miles. And the CEL did come back on.
Incident date: Oct 11, 2025
Performed uconnext update last night and this morning car completely lost power on the highway. Power steering also did not work and unable to provide gas to car to accelerate. Dead stopped on highway. Dealership then tells me it is “safe to drive but will continue stalling out”
Incident date: Oct 10, 2025
After completing an update on the vehicle, I tried driving home and the vehicle started jerking and stopped accelerating in the middle of the road, luckily no cars close behind me but it could have ended badly.