Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Jan 14, 2026
Engine hesitation from a stop. Engine takes 1-2 seconds to respond to throttle pedal input. Creates timing safety hazard when attempting to cross oncoming lane to enter roadway. Puts vehicle at risk of not clearing the oncoming lane in time to avoid collision. Intermittent and haven’t been able to reproduce with dealer.
LAND ROVER
RANGE ROVER
(2017) - VEHICLE SPEED CONTROL
Jan 15, 2026
Incident date: Nov 15, 2020
The contact owns a 2023 Ford Ranger. The contact stated that while idling at the red traffic light, the brake pedal was depressed; however, the vehicle was accelerating unintendedly. The contact continuously depressed the brake pedal; however, the vehicle accelerated unintendedly at approximately 1 MPH and crashed into the rear of another occupied vehicle. There was no injury sustained. The air ba... Read more
Crash
Incident date: Jan 15, 2026
On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check brake system.” The vehicle experienced brake system warnings and a loss of power steering, requiring me to pull over. I immediately contacted Hyundai through the Bluelink system, and the Bluelink operator confirmed that multiple fault codes were visible in Hyundai’s system. I sch... Read more
Incident date: Aug 8, 2025
We are located in Henderson, NV and we were driving on the freeway in a construction zone with no emergency lanes when the vehicle lost all power to the engine going the speed limit. The engine had seized up which is a known problem with the 6.2L GMC motors. We have done all the recalls recommended by the manufacturer. The engine seizing, locking up , put our family in danger . We were luckily eno... Read more
Incident date: Jun 9, 2025
To Whom It May Concern, I am submitting this letter as a formal complaint regarding the unresolved unavailability of a safety-critical ABS module for my vehicle and the improper closure of my case by Stellantis without escalation. Vehicle Information: 2015 Jeep Wrangler Unlimited Sahara ABS Control Module Dealer Documentation: On January 15, 2026, I received written confirmation from Texan Do... Read more
Incident date: Nov 15, 2025
I was backing up the car and the car raced on it own at least couple of times. Luckily no-one was injured. I am worried about the safety of my family including a newborn. There was a Recall 22S29 for the mach-e but it seems to have not fixed the issue for my car.
VOLKSWAGEN
JETTA
(2026) - VEHICLE SPEED CONTROL
Jan 15, 2026
Incident date: Nov 12, 2025
CV joints clicking when turning Service eCall keeps coming on Warning light on next to battery range with an exclamation point over the car. The manual indicates its a system malfunction that can be related to vehicle stability assist (VSA) electric power steering (EPS). My safety has not been put at risk. I am scheduled to have the car inspected and repaired on 1/19/26.
Incident date: Nov 22, 2025
The center display and the instrument panel on our ID4 reset unexpectedly while driving, even though recall with Campaing ID 24V344000 was performed on our vehicle. This caused both displays to turn off, first the instrument panel followed by the center display - we pulled over as we did not have any information of any kind of the status of the car. After a couple of minutes, it came back up again... Read more
Incident date: Jan 12, 2026
“Collision mitigation system problem see dealer” warning! Once at unknown mileage around 6,000 and once at around 10,000 miles. Random vehicle braking around 6-8 times in 12,000 miles with no reason. Braking happens while in cruise control. Both times that the warning messages appeared it was along with warnings for adaptive cruise control, automatic braking, lane departure, lane keep assisti... Read more
JEEP
GRAND CHEROKEE
(2006) - VEHICLE SPEED CONTROL
Jan 15, 2026
Incident date: Jan 10, 2026
Tesla Supervised Self Driving (FSSD) update 14 removed the ability for the vehicle operator to set speed targets. Additionally, their system is unable to accurately determine speed limits for many roadways. The discrepancy between FSSDs perceived speed limit and actual speed limit can be as much at +/- 25mph. The discrepancy can occur suddenly and at any time during a drive, even on stretches of r... Read more
JEEP
GRAND CHEROKEE
(2017) - VEHICLE SPEED CONTROL
Jan 15, 2026
Incident date: Sep 1, 2022
While slowly backing into our home garage, the vehicle accelerated brakes were not working and smashed into the side of the house, put the car in drive to move it. It accelerated forward over correcting and drove into our power box and came to a halt. No brakes were working and the wheels/steering locked up.
Incident date: Nov 25, 2025
This car was in a BBB binding Arbitration and Hyundai was told to fix: speed control malfunction, speed linit not posting to hub arbitrary fan engagement. The Dealership ALM West had the car 2 weeks and the car sat on their lot. They said we are unable to duplicate the problem. Now in addition I showed them the cracked windshield and they were not responsible. I had an insurance complaint I took i... Read more
Incident date: Nov 19, 2025
the car is having stability control issues
Incident date: Nov 13, 2025
While merging onto RT684 I went to accelerate and the car was non-responsive to me pushing on the gas. The car continued to not respond to the accellerator and then the "Service 4wD" light came on the dashboard. This was a safety issue because I had no notice that there was an issue until after the issue took place, a car was very close behind me and almost hit me from behind while I had my 2yr ol... Read more
CHEVROLET
SILVERADO 1500
(2014) - VEHICLE SPEED CONTROL
Jan 14, 2026
Incident date: Dec 10, 2025
The clutch experienced failure while on the highway and wouldn’t go into gear without being put into neutral first then into second gear . Then while driving one day I couldn’t put it in reverse it’s just gone so now the car will roll slightly even with the emergency brake on but I was put in danger the day it wouldn’t shift gears as it should while on the highway leaving me pretty much in... Read more
Incident date: Jan 13, 2026
As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of other... Read more
Crash
Incident date: Jan 14, 2026
The vehicle is extremely slow to accelerate at low speeds under 20mph. There have been several near accidents due to the lack of acceleration. The recall for the fuel injector was addressed and ECM per manufacture but hasn’t solved the problem. This is dangerous for any acceleration that can cause you to get hit.
Incident date: Nov 8, 2025
The engine and engine management system of my 2018 Hyundai Tucson experienced repeated failures resulting in loss of propulsion and unsafe drivability. In November 2025, while traveling approximately 75 mph on a freeway, the vehicle suddenly entered limp mode without any prior warning, causing an abrupt loss of power in active highway traffic. No warning lamps or messages appeared before the failu... Read more
Incident date: Jan 1, 2023
I was driving down the interstate in the mountainous region of Montana. While coming down the hill, I lost all power in my vehicle. My car continued to slow down, unable to accelerate. I had multiple warnings/things flash across my screen that identified that I no longer had access to them. After about 30 minute or more of driving slower and slower, able to initially go 30 mph, then it continued t... Read more
Incident date: Feb 1, 2021
All lights shown on monitor. ADAS system would not be functional. Went to dealer and checked for causes. Recommended to replace fuel injector, spark plug, and battery. Since battery was replaced in two months, vehicle only did the checking. However, the condition kept on after a few days. Spark plug was replaced a day before yesterday and the condition came back yesterday. Researched online and se... Read more
Incident date: Sep 18, 2025
The vehicle experienced repeated and unpredictable loss of drivability while in operation. The transmission intermittently disengages and the gear indicator rapidly cycles between Park, Reverse, Neutral, and Drive without driver input. During these events, the vehicle loses propulsion and becomes unsafe to operate in traffic. Warning messages and instrument cluster anomalies were observed prior to... Read more
Incident date: Jan 13, 2026
My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.
Incident date: Dec 12, 2025
My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became ver... Read more
Incident date: Jan 1, 2026
While driving in the dark this morning with my eight year old in the backseat, my headlights shut off, my entire dash including my speedometer, warning lights, radio, heat, heated seat and steering wheel, lost electricity.
MERCEDES-BENZ
GLC 300 4MATIC
(2026) - VEHICLE SPEED CONTROL
Jan 13, 2026
Incident date: Dec 3, 2025
The ABS module failed causing the cruise control, ABS, and traction control systems to become inoperable.
Incident date: Sep 9, 2025
As I was traveling on freeway at 65 mph cruise control disengaged. After I was notified to service engine soon and check engine light came on. Throttle was unresponsive forcing me to cross 4 lanes of the 5 freeway. Pulled over and shut off vehicle checked fluids. Nothing out of spec.restarted vehicle and would not get out of limp mode.
Incident date: Nov 10, 2025
Engine failed going 70mph on highway at 2k miles. Display said acceleration no longer available and app said transmission code was needing to be checked however once taking to dealer I was told it was an oil sensor then told there was shredded metal in my engine and I needed a full engine replacement. My car was in the dealership for over 50 days. I was pregnant and with two small children in the ... Read more
Incident date: Dec 16, 2025
The contact owns a 2004 Honda Odyssey. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the roadway, turned off the vehicle for approximately 30-minutes before restarting the vehicle; however, the failure persisted. The vehicle was towed to her residence. The failure had occurr... Read more
Incident date: Dec 29, 2025
I get random lags in thorttle engagement when starting from complete or rolling stops. When this happens, it behaves like there is a delay between the throttle input and the engine resoponse. Push the throttle to go, and no go, and after a delay of usually part of a second, then it jerks and goes. Most times there is no problem and the throttle responds correctly, but this issue occurs randomly... Read more
Incident date: May 15, 2025
Driving around town and the car just dies on me. I had my kids with me in the car this time when it happened. This is now getting scary when my car is my daily driver and I should not have to worry if I have my kids in the car when I drive it and it just dies. If my kids get hurt due to an accident from this dang recall that is taking MONTHS to get any remedy I should be able to get out of my leas... Read more
Incident date: Nov 16, 2025
This had happened a year ago. I was driving and my anti collision brake just started to make a beeping noise and was telling me to call a toyota dealer. And before that the anti collision brake would go off when there was nothing in front of me. A few months later my cruise control and lane assist also stopped working. I took it in for a diagnostic and they couldn't tell me the real problem and t... Read more
GMC
SIERRA 3500
(2023) - VEHICLE SPEED CONTROL
Jan 13, 2026
Incident date: Dec 25, 2025
Motor blew going down the road.
Incident date: Nov 18, 2025
When pulling out turning left across a busy street, my vehicle did not accelerate when I pressed the gas pedal for approximately one second. While only a short time, this was enough time to roll into the middle of traffic, but not get out of the way. This throttle hesitation/delay happened twice more in the same trip.
Incident date: Jan 11, 2026
Every month I am receiving a check engine light for abs / traction control / failure. Dealer states HPU unit is bad, however I noticed all the fuses in the fuse box were loose. I pushed them in to reseat and the error cleared. This happens monthly. This last time happened during a snow storm and disabled abs.
Incident date: Jan 11, 2026
INCIDENT SUMMARY In February 2025, while driving on the freeway, my vehicle experienced a sudden and complete loss of power. The battery rapidly depleted without warning, causing the vehicle to decelerate dangerously in moving traffic. A Stabilitrak warning appeared on the display. I was fortunate to reach the shoulder safely, but this failure created an extremely hazardous situation that could ha... Read more
Incident date: Jan 12, 2026
I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden... Read more
Crash
2 injured
NISSAN
PATHFINDER
(2024) - VEHICLE SPEED CONTROL
Jan 12, 2026
Incident date: Jan 12, 2026
On [XXX]. My car went into unintended acceleration at full throttle of 8000 RPMs. The engine was stuck at maximum power and would not slow down. My car slide until it hit a curb and was forced to stop. However, the engine was still running at full maximum capacity at full unintended acceleration. My [XXX] son had to go to ER and it almost cost the lives of 4 other people. I am very scared to... Read more
Crash
1 injured
Incident date: Sep 1, 2025
I was driving on the highway above 60 mph, and I suddenly got a "propulsion power reduced" alert, along with a yellow indicator light. I almost immediately thereafter got a message saying "speed reduced to 50 mph" and then "speed reduced to 30 mph." I got no acceleration when I depressed the accelerator pedal. In fact, it felt like the car had engaged the regenerative braking to actively slow me d... Read more
Incident date: Oct 15, 2025
Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.
Incident date: Dec 31, 1969
The contact owns a 2020 Toyota Camry Hybrid. The contact stated that while parked in the CVS drive-thru, the contact shifted the gear shift into reverse when the vehicle unintendedly accelerated in reverse, the brake pedal was depressed, and the vehicle was shifted into drive; however, the vehicle accelerated independently again, causing the contact to crash into the rear of the vehicle in front. ... Read more
Crash
DODGE
GRAND CARAVAN
(2016) - VEHICLE SPEED CONTROL
Jan 12, 2026
Incident date: Dec 31, 2025
My car periodically shuts down while on highway and once a week is completely dead and requires a jump or a tow. I have brought this to the dealerships attention for over 18 months and they continue to tell me that the problem is fixed. The car shut down and was completely dead again this week. No one from NA Volvo has ever called me back when I report the problem or has responded to countless inq... Read more
Incident date: Jan 5, 2026
On three occasions, gas pedal went limp, and required restarting engine to reset controls to get gas pedal working again. On one occasion, brakes failed to operate leading to a collision. And forward collision warning did not activate.
Incident date: Dec 22, 2025
Driving on interstate and gradual onset of clicking/knocking. Within 5 minutes complete loss of propulsion and throttle. RPM went to zero. Oil pressure/temperature/engine lights all fine. Dealership states "catastrophic engine failure." My family was in the vehicle. Fortunately still had power steering and brakes and able to guide vehicle to shoulder.
Incident date: Jan 10, 2026
I was driving around 35mph, when I switched the DRIVE MODE to CUSTOM, the car went into neutral, and started to coast for a few hundred yards. I then switched it back to the standard drive mode, and it went back into gear. I proceeded on without further incident.
Incident date: Jan 10, 2026
Received transmission fault error while driving the car (car was in motion). Car could not accelerate despite appkying pressure to the accelerator. Car failed to to shift while car was in motion. Vehicle stalled 3 times on the date indicated. Had vehicle diagnosed at a ford dealer. Requires a remanufactured transmission thats costs $7500 (more than the vehicle is worth). This is a known issue amon... Read more
Incident date: Jan 7, 2026
I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lo... Read more
Crash
1 injured
JEEP
GRAND CHEROKEE
(2024) - VEHICLE SPEED CONTROL
Jan 10, 2026
Incident date: Feb 17, 2025
INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or va... Read more
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jan 10, 2026
Incident date: Jun 6, 2024
Experiencing intermittent propulsion system failure with multiple simultaneous warning messages on 2017 Chevrolet Volt at approximately 59,000 miles. WARNINGS DISPLAYED: - "Propulsion Power Reduced" message - "Check Tire Pressure Monitoring System" (false alert - all tires properly inflated and recently replaced) - Multiple dashboard warning lights including exclamation point indicators - Vehicl... Read more
Incident date: Dec 1, 2022
Vehicle has experienced multiple incidents of sudden loss of propulsion, including at highway speeds. Engine revs when accelerator is applied but vehicle does not accelerate, as if in neutral. Multiple warning lights illuminate, including “Service Transmission.” I narrowly avoided a rear-end collision. Diagnostic codes recorded include U0402 (invalid data from transmission control module) and... Read more
Incident date: Jan 4, 2026
Rattling noise coming from the belt assembly. Tensioner pulley is shaky and alternator had a piece brake off causing metal shavings to fly around.