Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
CHEVROLET
SILVERADO 1500
(2022) - VEHICLE SPEED CONTROL
Jan 29, 2026
Incident date: Jun 24, 2025
I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I... Read more
Incident date: Jan 26, 2026
Once the car gets slowed down and reaches 20 mph of speed by applying the brake or not. It gives a sudden jerk, which causes immediate reduction in speed.
Incident date: Sep 1, 2025
Around curves truck will down shift too many gears. The problem was when it did it recently with the icey roads the tires locked up for a second and I got sideways. I got it straight but if a car was coming I would crashed. My speed was around 50 but I let off the gas to slow down for the curver never applied brakes yet. It does it usually when slowing down its done it since ive owned it and its... Read more
Incident date: Jan 17, 2026
Everyday I drive the vehicle There are 2 error messages 1. Front Camera fault, service required 2. Pre-collision Assist not available I have 32 Pre-collision warning messages in the last month, one for every day I drive. I had to drive 4 hours with no cruise control causing my leg to cramp at the 2 hour mark. There needs to be a recall for this issue. Many many other owners of the Mach-e... Read more
Incident date: Jan 28, 2026
My 2023 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicle is subject to multiple NHTSA safety recalls involving loss of propulsion and vehicle fire risk. These defects have created ongoing safety hazards and extended loss of use. Safety Recall 73C (NHTSA 25V-576) addresses a Hybrid Control Processor software defect that may cause sudden and unexpected loss of drive power without warning, increa... Read more
Incident date: Sep 9, 2025
While driving the truck it suddenly shifts down gears, and shoots up rpms, causing the truck to slow down drastically and causing a loss of control in the truck. Potentially causing a severe accident. This issue could seriously cause harm to myself and to others especially going at highway speeds. When turned off the truck won’t start up again without clearing codes.
Incident date: May 1, 2024
While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through la... Read more
CHEVROLET
SILVERADO 1500
(2022) - VEHICLE SPEED CONTROL
Jan 28, 2026
Incident date: Dec 15, 2025
The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle stalled unexpectedly. There was no warning light illuminated. The vehicle was able to be restarted. The contact also stated that while coming to a stop and attempting to depress the brake pedal, the vehicle lost motive power but unexpectedly lunged forward. There was no warning light illu... Read more
Incident date: Jan 25, 2026
The speedometer on the new 2025 Volkswagen Taos undervalues the speed by 5%. For example, if the SUV speedometer says 40 mph the actual speed of the vehicle is 42 mph. This seems to be a known problem on new Taos vehicles but is not being addressed by Volkswagen. They are saying legally a 10% variance is allowed and the vehicle passes electrical tests. This problem has been reported to corporate a... Read more
Incident date: Jan 20, 2026
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard... Read more
Crash
GMC
HUMMER EV PICKUP
(2022) - VEHICLE SPEED CONTROL
Jan 28, 2026
Incident date: Dec 27, 2023
ABS unit failed. This renders the Traction control system, ABS braking, cruise control, and 4WD system inert. I tried to repair/replace the unit it is on indefinite backorder, and repair shops cannot get the parts to fix the actual unit. Makes vehicle dangerous to drive in all but fair conditions. No solution has been provided by RAM.
LAND ROVER
DEFENDER
(2023) - VEHICLE SPEED CONTROL
Jan 28, 2026
Incident date: Dec 29, 2025
1. What component or system failed or malfunctioned? System: Power Train: Automatic Transmission Specific Component: UA80 8-Speed Automatic Transmission (Internal Failure) Available for Inspection: Yes, the vehicle is currently available. 2. How was your safety or the safety of others put at risk? While merging onto the highway, the transmission failed to upshift, resulting in a sudden and unexpe... Read more
Incident date: Jan 1, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanati... Read more
Crash
1 injured
Incident date: Oct 27, 2025
My car randomly has a battery charging fault. An alert stating “stop safely 12V battery critical charging fault” will just pop up while driving and then put the vehicle in turtle mode. This is an intermittent fault and is likely a false indication. This could cause an accident because it causes the car to slow down. This could happen on a highway.
CHEVROLET
SILVERADO 1500
(2021) - VEHICLE SPEED CONTROL
Jan 27, 2026
Incident date: Jan 27, 2026
The vehicle accelerated on its own unable to control or stop the vehicle
Crash
Incident date: Jan 1, 2026
8F35 Transmission - Shudder/Buck/Jerk While Driving Up To 35 MPH (57 Km/H [XXX] dealership tells me I need new transmission ... and that ford won't help at all online bulletin says a software update can solve this - why has the dealership not done this? no warning lights ever INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jan 26, 2026
System involved: The vehicle experienced a sudden electronic/network failure consistent with loss of ECU/BCM/CAN bus communication. The instrument cluster, throttle control, and HVAC system became inoperative simultaneously. • Safety risk: While driving, the vehicle abruptly lost throttle response and critical driver information with no warning, followed by an uncommanded engine shutdown after c... Read more
Incident date: Sep 1, 2025
The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.
Incident date: Jan 27, 2026
Vehicle equipped with Tesla Full Self-Driving (Supervised v 14.2) software exhibits unsafe automated following behavior. The system maintains following distances that are too short at steady speeds, including behind stable lead vehicles with no braking or traffic disturbances. Tesla’s own Safety Score system flags this behavior as “following too closely,” indicating elevated collision risk.... Read more
GMC
SIERRA 1500
(2022) - VEHICLE SPEED CONTROL
Jan 27, 2026
Incident date: Nov 16, 2025
Vehicle equipped with Tesla Full Self-Driving (Supervised v 14.2) software exhibits unsafe automated behavior due to removal of driver speed control. The system infers speed limits and driving speed without allowing the driver to set a safe maximum speed. In residential neighborhoods with children, pedestrians, and shared social spaces, the vehicle drives at model-inferred speeds that are sociall... Read more
Incident date: Jun 14, 2023
The contact owns a 2025 Hyundai Palisade. The contact stated that while attempting to come to a complete stop, the transmission unexpectedly upshifted to accelerate independently. While depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not... Read more
Incident date: Jan 19, 2026
Subject: Safety Complaint – 2022 Honda HR‑V – Intermittent Unintended Acceleration While Braking I am submitting this complaint regarding a serious safety defect in my 2022 Honda HR‑V. On multiple occasions, the vehicle has unexpectedly accelerated while I was pressing the brake pedal. This behavior is intermittent, unpredictable, and dangerous. Description of the Issue: While slowing dow... Read more
LAND ROVER
DEFENDER
(2023) - VEHICLE SPEED CONTROL
Jan 27, 2026
Incident date: Jan 20, 2026
During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eve... Read more
Incident date: Jan 1, 2025
This vehicle has had multiple incidents of surging of the propulsion system both on battery power and when powered by the internal combustion engine, causing loss of propulsion and sudden acceleration almost causing collisions multiple times. We have paid for over $4,000 in repairs that are not covered under the propulsion system warranty, and these repairs have not remedied the issue.
LAND ROVER
RANGE ROVER SPORT
(2016) - VEHICLE SPEED CONTROL
Jan 26, 2026
Incident date: Jan 17, 2026
- The vehicle has been experiencing shifting issues (its an automatic vehicle) when driving in all instances and at all speeds that has progressively gotten worse over the past 4-8 weeks. - As it seems to be a transmission issue (and a known one pending litigation) the safety issue is if the transmission fails during operation of the car. - It was brought to a dealership to be inspected after it ... Read more
Incident date: Jun 2, 2025
The vehicle frequently fails to engage gas engine when depressing gas pedal to any degree. A full push of the gas pedal does not result in gas engine engagement. This has happened over 15 ties since the recall computer update last summer (2025). This creates extreme danger because the operator expects the full power of the engine to engage when pulling out of intersections or crossing oncoming tra... Read more
Incident date: Jan 26, 2026
This has been ever since I got my van. Sometime when I drive my lights come on and it goes into limp mode. Most of the time. When I start my van my lights will turn on. I have to turn my car off . Then start again to get my van riding correctly. The other day I was making a U-turn and my engine stalled and I was almost hit by a truck.
Incident date: Jan 13, 2026
While traveling 60 mph on a divided highway went to pass another vehicle. Had no throttle response the engine had completely turned off, locked up seized up. I’m not sure what caused the engine to just lose all power. Had to go back to the lane and luckily there was a turnoff where I was able to turn off the highway.
Incident date: Apr 8, 2019
January 25th, 2026 13:30 I was coming to a stop at an intersection with my foot on the brake pedal when suddenly my vehicle lurched forward potentially causing rear end collision with the truck in front of me that was stopped at the red light. My vehicle finally came to a stop when I pressed hard on the brake pedal. This problem happened today, so I have not reproduced it. I have not had it check... Read more
CHEVROLET
SILVERADO 1500
(2024) - VEHICLE SPEED CONTROL
Jan 25, 2026
Incident date: Nov 14, 2025
I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelera... Read more
Crash
1 injured
Incident date: Jan 1, 2026
Driving on freeway with the heater on, Cold weather, car had multiple issue messages (transmission control unit and adaptive cruise control) as well as a check engine light come on as the car went limp and would not accelerate. Has to pull off of the freeway after nearly getting in multiple accidents due to losing speed from 65 mph to 30. Had the gas pedal all the way to the ground and the car wou... Read more
Incident date: Jan 24, 2026
This malfunction is ongoing and the dealership cannot fix the problem. The first time it happened in September 2025. I was driving down the road and the gauges started to go crazy. The screen on the dash said reduced acceleration. Then it said Service ESC. Then it said Service Traction Control. It would not let me go over 40 mph. I took it to the dealership and they told me I needed a valve body r... Read more
Incident date: Dec 1, 2025
Vehicle stalled on highway during extremely low outside temperatures and snow covered roadway. Engine malfuction, reduced power error code briefly appeared followed by a complete engine stall. Vechicle had no power and immediately needed to be steered to safety. Near whiteout conditions lead to an extremely dangerous situation, nearly causing a nearly collision. Prior to this incident, the veh... Read more
Incident date: Jan 24, 2026
After having the 68C recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in Electric mode. What happened was the jeep seemed to lose power and decrease in speed while ... Read more
Incident date: Jan 15, 2026
I was involved in an incident where the vehicle (R1S 2026) accelerated unexpectedly, struck the car in front of me and the brakes were unresponsive at the time. The car only stopped after crashing.
Crash
Incident date: Jan 5, 2026
My 2018 BMW M6 which cost me almost $90,000 suddenly lost its suspension balance and height. Driving got bouncy, axles lost balance, driving turned hazardous. It was diagnosed that , The Virtual Dynamics Management module was fried and defected. The replacement cost $2,571.40 which Irvine California BMW made the recommended repair. After revisiting and researching the root cause, speaking with... Read more
Incident date: Jan 15, 2026
Vehicle has an open safety recall with no repair available. I have been waiting over two years for parts with no ETA from the manufacturer or dealership. During this time, the vehicle has experienced loss of power while driving, creating a safety risk. The dealership has acknowledged the recall but cannot complete the repair due to parts unavailability. The vehicle remains unsafe to operate, and t... Read more
Incident date: Jan 9, 2026
THE SFLOOR SHIFTER AND LINKAGE JUST WENT OUT RANDOMLY AND CAUSED THE VEHICLE TO BE COMPLACENT AND NON-REPAIRABLE WITHOUT ANY FAULT OR DAMAGE BY ME OR PREVIOUS OWNER THE ENTIRE VEHICLE IS BEEN UNSERVICEABLE AND HAS BEEN UNABLE TO LOCATE THE ORIGINAL DISCONTINUED PART AND I BELIEVE ALL 2000 CLK 320 BENZ CABRIOLET MODELS HAVE THE SAME DEFECT WITHIN THE LINKAGE AND SHIFTER WHICH IS IT BECOMES STUCK ... Read more
Crash
Incident date: Jan 6, 2026
When driving my car all of a sudden it loses power almost like it’s struggling to go but the RPM revs up and makes a loud noise and my car kind of got stuck for a minute and there were cars behind me then it started going but every couple minutes it would do that again rev up really loud even when I barely push the gas and lose power and then go I have no idea why it was doing that I took it to ... Read more
VOLKSWAGEN
ATLAS
(2023) - VEHICLE SPEED CONTROL
Jan 23, 2026
Incident date: Dec 18, 2025
Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components.
MERCEDES-BENZ
GLE 450 4MATIC
(2026) - VEHICLE SPEED CONTROL
Jan 23, 2026
Incident date: Nov 8, 2025
On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgia when the instrument cluster/speedometer display went completely blank while driving. This is an intermittent issue that occurs without warning - the display turns off and sometimes freezes. Because the speedometer was not displaying, I had no way to know my actual speed. I was pul... Read more
Incident date: Jan 21, 2026
While driving on a limited-access highway at 65 mph with cruise control engaged, the vehicle unexpectedly reduced speed to 50 mph without any driver input under steady traffic and road conditions. No braking was applied by the driver, and no warnings or alerts were displayed prior to or during the speed reduction. Separately, the vehicle’s displayed speed-limit information was unstable during h... Read more
VOLKSWAGEN
ATLAS
(2021) - VEHICLE SPEED CONTROL
Jan 23, 2026
Incident date: Jan 16, 2026
The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, t... Read more
Incident date: Jan 16, 2026
Stall or hesitant acceleration which has caused many unsafe situations for me and my family. This happens frequently since the vehicle was purchased new.
Incident date: Jan 16, 2026
Car started shaking in the middle of driving it about 30 mph and all the electrical like door locks were going up and down car wasn’t accelerating and an alert came up for stabilizing wheels i believe. It happened for about a couple seconds and then everything went back to normal and randomly happens while I’m driving.Check engine appeared and went to the mechanic shop i usually go to and foun... Read more
Incident date: Jan 16, 2026
How are you? The problem with our Hyundai involves the engine and engine control system. My vehicle is equipped with the same 2.0-liter Nu GDI engine that Hyundai recalled in other 2021 and 2022 vehicles for engine stalling, internal engine damage, and fire risk. Although my VIN is not currently listed, the engine itself is identical to the recalled engines and is available for inspection. Since... Read more
TOYOTA
SIENNA HYBRID
(2025) - VEHICLE SPEED CONTROL
Jan 22, 2026
Incident date: Jan 20, 2026
Screen is black and no app access. No power to accelerate.
Incident date: Jan 12, 2026
I bought this car on 12/15 with 97k miles on it, and the second day it started jilting very badly when SLIGHTLY acceleration. Now, I have noticed when I am at a stop light, it takes an additional 2-5 seconds to “Jult” back up to speed while everyone else that was at the light is very much so ahead of me. There were a few times the car didn’t accelerate, and the person behind me almost hit me... Read more
Incident date: Jan 14, 2026
After 68c recall vehicle on electric mode looses complete power “maximum throttle input”uphill for roughly 5-10 seconds until gas engine kicks in to support. On 2 drives after getting the vehicle back i almost got rear ended by an 18 wheeler both times
Incident date: Dec 1, 2025
I was driving down the highway at the posted 70mph limit in medium traffic. The car started to sputter and wouldn't accelerate. The car started to decelerate and cars coming from behind had to quickly swerve to avoid me. The cab then filled with the strong smell of gasoline and I became light headed. The car reduced to around 10mph and I pulled off the highway into a gas station and waited for a t... Read more