Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
VOLKSWAGEN
TIGUAN
(2025) - VEHICLE SPEED CONTROL
Feb 9, 2026
Incident date: Dec 30, 2025
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my car... Read more
Incident date: Jan 1, 2025
NOTE-We are visiting DE, but reside in Virginia. I recently experienced problems with my "Wheel Speed Sensor System" on my 2014 Chevy Silverado, LT, 5.3L V8 4WD, Crew Cab. My local garage in DE (our Condo is in DE- our home-residence is Virginia) looked at the vehicle and said I was having a problem with the wheel speed sensors partially locking up my brakes and causing a drag when driving. The ... Read more
Incident date: Feb 3, 2026
The front forward-facing camera module has failed, causing cruise control and driver-assistance features to become inoperative. Dealer diagnosis indicates the front camera must be replaced and recalibrated in order to restore cruise control and safety systems. This failure disables cruise control and driver-assist features that were standard equipment on the vehicle at purchase, resulting in a su... Read more
Incident date: Oct 31, 2025
Complete transmission failure and need replacement the car is less than 10 years old Nissan has had major issues with the CVT system and transmission…transmission lose power on the highway
Incident date: Dec 22, 2025
Poor acceleration and lose of transmission control ….complete safety hazard and the car has a failure to lose power while driving…..a humming noise and the car jerks while shifting gears
Incident date: Feb 8, 2026
Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have r... Read more
Crash
Incident date: Mar 6, 2025
There were several instances where my vehicle either accelerated or decelerated while I was driving. I first noticed the issue about a week after I purchased the car in May 2022. I took it back to Acura of Brookfield, and they said they couldn’t replicate the issue. I also took my car to Acura of Brookfield in September 2023 for the same jerking issue. They charged me for an update, but the iss... Read more
HYUNDAI
VELOSTER N
(2022) - VEHICLE SPEED CONTROL
Feb 8, 2026
Incident date: Feb 8, 2026
It was snowing and I was driving slow. About 8:40am, Feb 6th, 2026, I got a "One pedal driving disabled" alert just for a moment, then tried to stop before an intersection because a signal was turning to red. However, break didn't work and I had to enter the intersection under a red signal. Fortunately, there was no car in front of me, also a car coming from the side didn't notice signal changed. ... Read more
Incident date: Dec 19, 2025
Component or system that failed or malfunctioned: The electronic throttle control system and/or the powertrain control system malfunctioned, causing the vehicle to accelerate automatically and involuntarily. How safety was put at risk: The malfunction caused a collision with another vehicle and a structure. The failure placed the safety and physical integrity of two individuals at serious risk. ... Read more
Crash
Incident date: Feb 2, 2026
while driving at about 50 mph, the truck will go from 6th to 1st, and lock up the rear end briefly. I'm the mechanic filing this for my customer, seems to me, its the lead frame failing in the trans, and they have done nothing about it, customer says ford worked on this transmission, the only updated part i found was 1 extra magnet. old part number for the lead frame, and a known failing lead fra... Read more
Incident date: Feb 7, 2026
The engine repair was a short block only, even thoe the main bearings spun and sent debis threw the engine. #1 rod went as well. Apon recieving the truck back, with in 200 miles, I've had the same hesitation with the engines as I had just before the first engine failed. Took it by the dealer and no issues found. oil preasure stays up and temp normal. I've had many issue with throtle lag sence day ... Read more
Incident date: Oct 13, 2018
NHTSA Investigation PE24010 (or related transmission downshift probes.. Safety Risk: the vehicle unexpectedly downshifts and locks rear wheels, creating an immediate life-threatening risk on the highway. Dealer Response: dealer claimed their "computer doesn't pick up anything," as this helps investigators understand that the diagnostic tools are failing to detect the fault. VIN Number: [... Read more
Incident date: Apr 1, 2025
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed s... Read more
Incident date: Jan 23, 2026
The frunk latch on the vehicle becomes faulty and does not recognize the hood being latched and secure when it is. While driving, the vehicle without warning will immediately limit speed to 26mph regardless of existing vehicle speed. This has occurred multiple times when driving on the highway with the vehicle immediately decelerating and then saying the hood (frunk) is open. This poses a serious ... Read more
Incident date: Feb 6, 2026
So back in September of 2023 there was a recall 248 on my 2023 Hyundai Elantra hybrid Limited. This was before I bought the car. I bought it used at a local dealer according to the Carfax and everywhere I look up it says this issue has been fixed on September 14th of 2023. I'm still experiencing the same issue I wouldn't have even known about the recall from before if I didn't have the issue. Now ... Read more
Incident date: Dec 11, 2025
On 11/22/18, Thanksgiving Day, I was driving our 2 year-old Ford Lariat F-150 Supercrew alone on a backroad in Northern Colorado. I was going approx., 65MPH when out of nowhere the truck downshifted from 6th to 2nd gear and caused the truck to lockup, slam me into the drivers seat, and stop in the middle of a thankfully empty road. The engine made a popping sound. The truck made creaking noises fr... Read more
Incident date: Feb 3, 2025
When driving, between the speeds of 40-50mph, the wheels would lock up without warning. This happened 4 times during the month of January, sometimes in 4wd. This occurred at speed when the vehicle seemed to be upshifting. Control of the vehicle would be lost during the lockup as the wheels would stop rotation entirely and rather violently. Check engine light came on after the 4th incident, reducin... Read more
Incident date: Jan 19, 2026
While brake pedal depressed and car coming to a stop at a traffic light, car surged forward as engine revved and hit another car in front of it. Brake pedal was depressed the entire time.
Crash
Incident date: Jan 16, 2026
On Friday Jan 30 around 3pm, this Rav 4 entered the short drive way in front of the garage. The car stopped, the automatic garage door was engaged. Suddenly, the car advanced, passing through the opening garage door and into and through the back wall of the garage. This is a sustaining way for the second storey. The front of the car displaced the counters inside, demolished the kitchen, almost top... Read more
Crash
JEEP
GRAND CHEROKEE
(2023) - VEHICLE SPEED CONTROL
Feb 7, 2026
Incident date: Jan 12, 2026
While driving, my 2017 Ford F‑150 experienced a sudden loss of the Output Shaft Speed (OSS) sensor signal, causing the transmission to stay stuck in a higher gear and triggering the wrench light. The truck lost power and would not shift properly. A diagnostic scan showed two transmission codes: one for the OSS sensor and a second code indicating an intermittent electrical signal drop. I contac... Read more
VOLKSWAGEN
ATLAS CROSS SPORT
(2024) - VEHICLE SPEED CONTROL
Feb 7, 2026
Incident date: Dec 21, 2023
While picking up my daughter from school this week, I entered a school parking lot and began a low-speed right turn to pull into a parking space. During this maneuver, the car unexpectedly and abruptly accelerated forward. I reacted immediately and applied the brakes, but the car traveled approximately two car lengths beyond the intended parking spot. I came to a stop across two parking spaces. T... Read more
Incident date: Feb 1, 2026
I was driving onto a busy intersection from a parking lot. When I went to pull into traffic, the truck wouldnt go, it lost power and we coasted into oncoming traffic , I coasted right , and the dash flashed limited mode max speed 20 mph in yellow lights. The peddle was on the floor at that point. We had kids in the car and it was going 17 mpr in 55 mph cars on us swerving around us. I coasted... Read more
Incident date: Feb 6, 2026
I do Own a Mercedes-Benz 2020 SL-550. On August 27, 2025, I was stopped at the curb adjacent to my house at [XXX] . When I gently tried to go right into driveway of my house, the tire hit the curb. When I gently again tried to release the tire from the curb, the car all of the sudden jump into the air with high speed, and hit the corner of my garrage destroying the roll-up door. I could not contr... Read more
Crash
1 injured
Incident date: Dec 10, 2025
the following issues with my truck. 1. October 29-November 4. rear crossing traffic not working. front windshield camera not working, side detection now working. 2. 17 December Adaptive Cruise would accelerate when not in use. side camera not available. back up camera not in use, all dash related to the radio, phone and google not working. 3.5 Feb 26 blind spot indicator, forward collision, and re... Read more
Incident date: Jan 27, 2026
The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula,... Read more
CHEVROLET
SILVERADO 1500
(2021) - VEHICLE SPEED CONTROL
Feb 6, 2026
Incident date: Feb 1, 2026
The 2025 Hyundai Santa Fe Hybrid has had multiple occasions, most recently on February 3, 2026 with 12,330 miles on the car, where the gas-powered engine fails to provide any power to the drivetrain. The car experiences vast power loss and enters "limp mode" where only the small hybrid battery is powering the vehicle. Max speed ranges from 10 - 25mph and there is little, if any, acceleration, ev... Read more
TOYOTA
COROLLA CROSS
(2025) - VEHICLE SPEED CONTROL
Feb 6, 2026
Incident date: Feb 1, 2026
NHTSA Safety Complaint Summary Component: Braking System / Electronic Stability Control / Electrical System Incident Date: November 5, 2025 Vehicle Mileage: 5,207 Description of Defect: While operating the vehicle at highway speeds on the Grand Central Parkway, the vehicle suffered a sudden and complete loss of primary braking function. Simultaneously, the dashboard displayed multiple critical sy... Read more
FORD
TRANSIT CONNECT
(2015) - VEHICLE SPEED CONTROL
Feb 6, 2026
Incident date: Sep 1, 2025
While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions.The issue has occurred on more than one occasion. The first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, i... Read more
Incident date: Jan 29, 2026
The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, th... Read more
Incident date: Feb 10, 2025
2022 Audi S3 (8Y), ~35,000 miles. Vehicle developed “Gear selector malfunction. You may continue driving.” Dealer stated failure would eventually leave vehicle stranded. Gear selector replaced under partial goodwill. Immediately afterward, vehicle began experiencing communication faults U123100 and U123000 gateway module. Car reported fault 1/20 under dealership possession. Car was picked up ... Read more
Incident date: Jan 31, 2026
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning light illuminated after the failure. The driver was able to pull over safely. The vehicle was running, ... Read more
JEEP
GRAND CHEROKEE
(2011) - VEHICLE SPEED CONTROL
Feb 5, 2026
Incident date: Feb 3, 2026
The Reduce Power to Engine keeps happening. It shuts my car down and lights up the traction control light, check engine light and its a serious hazard because I travel highway to and from work and its very dangerous when you loose power to your vehicle at high rates of speed. Also my emissions is bad due to a supposed fixed recall for the catalytic converter.
Incident date: Jan 31, 2026
New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic colli... Read more
CADILLAC
ESCALADE ESV
(2021) - VEHICLE SPEED CONTROL
Feb 5, 2026
Incident date: Feb 3, 2026
I am reporting a safety-related defect involving unintended vehicle movement on my Hyundai Ioniq 5 (Model Year 2023, SEL AWD). Observed behavior: With the vehicle in Drive and the Auto Hold function active (indicated by the white “AUTO HOLD” indicator in the instrument cluster), I brought the vehicle to a complete stop by pressing the brake pedal. Auto Hold engaged (text now green), the vehic... Read more
Incident date: Feb 3, 2026
The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check engine light starts flashing and the car won't respond to the gas pedal. The car immediately starts to rapidly decelerate, and I can only try to get to the breakdown lane before I get rear-ended. I've been lucky (especially since my child was in the backseat both times). But when I s... Read more
Incident date: Feb 5, 2026
Turn Signals, Speed Control Radio Functions, Windsheild Wipers STOPPED WORKING! It effects people in front ,back or side knowing what I am doing so they can react like turning in any direction , My vision is blocked during rain or snow and will cause an accident harming me or others . ' No warning lamps came on when problem happened ! ' Problem has been confirmed by a Qualified Mechanic !
Incident date: Feb 4, 2026
I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed into a concrete sign holder, and knocked down a sign, until I was able to stop it using the breaks. The accident caused $5000 worth of damage that I paid out of pocket to fix, since I assumed I must have made a mistake. However when I got the car back a month later, unintended accelera... Read more
Crash
Incident date: Dec 7, 2025
We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchase... Read more
Crash
1 injured
Incident date: Feb 2, 2026
The ICCU system's fuse failed.The car is currently with the dealership for repairs and could be available for inspection there if needed. The car was rendered inoperable and shut down while operating the vehicle. The abrupt breakdown could have been a hazard to the driver, passengers of the vehicle, and other drivers on the road. The issue was confirmed by the dealership's service technician. The ... Read more
Incident date: Dec 26, 2025
Torque converter needs replacement cost $4,000. 81000 miles on vehicle.
Incident date: Dec 31, 1969
I was at the grocery store and when I returned to my car and started it, I had an error message on the dashboard regarding the vehicle battery. When I put it into reverse, I heard a loud pop and received another error message. The car would only drive at 25 mph after that. I tried to drive home but the car died after a few miles and I was stranded at the side of the road. It was towed to a dealers... Read more
VOLKSWAGEN
ATLAS
(2022) - VEHICLE SPEED CONTROL
Feb 4, 2026
Incident date: Nov 5, 2025
I am reporting two safety-related problems in my 2022 Lexus GX 460, both present since shortly after purchase and the vehicle is available for inspection upon request. 1. Power Train / Speed Control (delayed acceleration / no throttle response): When I transition from the brake pedal to the accelerator pedal quickly (normal driving), the vehicle intermittently displays a warning message indicatin... Read more
Incident date: May 28, 2025
Klamath Falls Dodge Dealership and Stellantis have failed to repair the defects cited in the A7C, 68C and 78C. My vehicle is subject to sudden stops and sudden fires. The vehicle has been at the dealership since 12/28/2025. I filed a claim online and with certified mail with Stellantis. No action has been taken to correct the defects and the vehicle can't be driven in a safe manner.
Incident date: Feb 3, 2026
The contact owns a 2022 Jeep Compass. The contact stated that while driving up an incline at 78 MPH with the cruise control activated, the vehicle continued to accelerate while going downhill. There was no warning light illuminated. There was an abnormal sputtering sound coming from the vehicle while depressing the brake pedal; however, the vehicle continued to accelerate. The brake pedal was firm... Read more
ALFA ROMEO
GIULIA
(2018) - VEHICLE SPEED CONTROL
Feb 4, 2026
Incident date: Feb 2, 2026
Ongoing Software Issues From shortly after delivery through now, the vehicle experiences frequent and recurring warning messages and system failures, including but not limited to: Suspension system warnings Driver assistance and self-driving feature failures One-pedal driving malfunctions Parking camera and sensor errors Other system warnings that appear to be software-related... Read more
Incident date: Feb 4, 2026
Constant and consistent Alerting (Attention) with the (steering and eye alert) icons present. NOTE: It would be helpful to understand and be told the exact sensor or type of alert (eye camera, steering input, forward camera) that triggered the alert! As it stands, every few seconds to minutes the alert states driver is not attentive. Eventually between 2-8 warnings is unrecoverable and the cruise ... Read more
Incident date: Feb 4, 2010
Over the past several years, there have been multiple instances where I or my wife are driving on the highway and the engine light comes on or starts flashing, and I am unable to go faster than 50 miles an hour, and the engine itself feels to be underpowered. We have taken it to the dealership for repair at least five times over the past five years and in each case they have attempted to do a repa... Read more
Incident date: Nov 15, 2025
During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a Parking Brake Failure notification on the screen, the vehicle would not stop or turn off. The vehicle displayed N for neutral on the dash, but the vehicle would drive forward unless the brake was depressed. In addition, we were unable to place the vehicle in Park, which meant tha... Read more
Incident date: Feb 4, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The accelerator pedal snapped/broke while driving the vehicle. Yes, it is available for inspection. How was your safety or the safety of others put at risk? I was not able to control the speed of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independ... Read more
Incident date: Jan 12, 2026
The contact owns a 2020 Chevrolet Malibu. The contact stated that the RPM was unexpectedly elevated while driving, and the vehicle was hesitating. The vehicle was taken to an independent mechanic, and the contact was informed that the throttle body needed to be cleaned. While driving approximately 35-40 MPH and depressing the accelerator pedal, the vehicle shuddered with white smoke coming from th... Read more