Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Dec 1, 2025
The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ADAS system inoperative. This is also draining the battery. I am told that only Honda has the capability to troubleshoot and repair / replace this camera.
Incident date: Feb 7, 2026
To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone rai... Read more
Incident date: Feb 15, 2026
While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collisio... Read more
Crash
3 injured
MITSUBISHI
OUTLANDER
(2024) - VEHICLE SPEED CONTROL
Feb 15, 2026
Incident date: Feb 10, 2026
I was driving on the highway and had set the cruise control to 76. I then pushed the plus button once to increase the cruise control speed and the cruise control increased immediately to 110 mph. I braked right away which stopped the acceleration but could see it was still set at 110 mph. I pushed the button to turn the cruise control off. When I pushed it again, it went immediately back to 110. I... Read more
Incident date: Feb 6, 2026
I drive a 2023 Ford escape active, 8F35 transmission, with 111,114 miles on it. I purchased my car in July 2025 from truauto of Ladson SC with 93,000 miles on it. Had a transmission complete failure in December 2025 (5 months after buying). Ford dealership in Valdosta Georgia (where I lived) was no help in trying to get it fixed and it sat on there lot for a months or so, because it was undriveabl... Read more
Incident date: Jan 9, 2026
Cruise Control Significant safety. 2/13/2026. The first time I experienced my car made sudden high-speed acceleration, brain starts scrambling, what's going on? Ok cruise controls on, turned it off, tapped brake. Now with Cruise Control Off, I had to keep in contact with the accelerator to manually maintain speed. I had to pay much attention to my speed. Was towing a very small travel trailer, abo... Read more
Incident date: Feb 13, 2026
The system that failed was the acceleration. This how it happened the first time, because after that it has happened at least two more in one year. I was leaving my office parking area, and I was waiting for the cars in front of me to continue moving. Then I was ready to start moving and put my foot on the accelerator and just went to a high acceleration. Which I immediately slammed the brakes bec... Read more
Incident date: Feb 11, 2026
The vehicle has been in to the dealer multiple times for electrical system failures. The car is not safe to drive and has stalled multiple times while driving. The system has errors that light up stating there is an electrical system failure. The car has stopped driving in the middle of a trip, I have been stuck with my family multiple times while on short trips and long trips. The vehicle has bee... Read more
Incident date: Feb 3, 2026
The transmission is slipping my car is only has 53,000 miles on it, the radio doesn’t work I had to pay over $1000 to fix the trunk latch and my brakes are fine but not working properly
Incident date: Dec 31, 1969
While pulling out, vehicle decelerated as I was pressing the gas. Almost hit by another vehicle. Managed to avoid being hit and car still would not accelerate. Ultimately, pulling over at store and parking. Contacted manufacter because it was related to the recall, but they wasnt able to do anything about it. Im unable to drive it and im still paying for it. no remedies were offered
Incident date: Jan 5, 2026
Car took off after going over railroad track, and accelerated without driver being able to control it. The breaks and steering went out as well. It’s like car was being driven remotely. Crashed into fence, and there was no warning. The car accelerated. The car bounces back and forth when brakes are on, and again last year stopped in the middle of traffic. Water damage was leaking in as well afte... Read more
Crash
Incident date: Nov 30, 2025
The contact owns a 2022 Ford F-150. The contact stated that the vehicle hesitated while accelerating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approxim... Read more
Incident date: Sep 13, 2012
My 2018 Ram 2500 has an active safety recall for the ABS/EBS system that has been open for over two years with no remedy or parts available. The issue was first noticed in August of 2023. I contacted CDJR dealership on how to repair this issue. This is a serious safety defect that directly affects braking stability, trailer brake communication, and emergency handling. Because the ABS module and... Read more
Incident date: Jan 19, 2026
The truck has approximately 5,000 miles. When adaptive cruise control is engaged, the vehicle accelerates on its own to 85 mph whenever the posted speed limit changes, and there are no available settings to prevent this. For example, if the speed limit is 55 mph and adaptive cruise control is set to 55 mph, when the limit changes to 65 mph the truck automatically increases speed to 85 mph without ... Read more
AUDI
SQ6 E-TRON
(2025) - VEHICLE SPEED CONTROL
Feb 13, 2026
Incident date: Feb 13, 2026
While driving not able to accelerate , loss of power and check engine light . By turning the engine off sometimes resets and sometimes doesn't.
TOYOTA
GRAND HIGHLANDER
(2025) - VEHICLE SPEED CONTROL
Feb 13, 2026
Incident date: Feb 13, 2026
According to my research the part that has failed in the CV joint for my right front wheel. This was made evident to me by an occasional clicking noise when I turn and accelerate. The part is not available for inspection. So far, it has not put myself or others at risk. The problem has not been confirmed by a dealer. Neither the vehicle nor the component has been inspected by those you listed... Read more
JEEP
GRAND CHEROKEE
(2014) - VEHICLE SPEED CONTROL
Feb 13, 2026
Incident date: Feb 12, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving and attempting to slow down to approximately 35 MPH, there was an abnormal clunking sound coming from the vehicle. The contact believed that the sound was caused by ice buildup on the mud flap, but shortly afterwards, the engine revved unexpectedly, with the check engine warning light illuminated, and the message “Red... Read more
Incident date: May 1, 2025
On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.
Incident date: Jan 16, 2026
I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started revving, and I thought her foot hit the peddle but it wasn't the case, and she had to turn the car off. I then got into the driver's seat and started the car again, and it did the same thing. I turned the car off and had to Uber home.
Incident date: Feb 5, 2026
The driver of a 2026 Toyota Camry Hybrid experienced a serious safety event involving both the seatbelt restraint system and vehicle speed control systems. While operating the vehicle, the driver-side seatbelt allegedly disengaged/unlatched unexpectedly. The driver was properly restrained prior to the incident and did not intentionally release the seatbelt. The disengagement occurred immediately b... Read more
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2017) - VEHICLE SPEED CONTROL
Feb 12, 2026
Incident date: Jan 14, 2026
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
Incident date: Feb 2, 2026
I was entering my drive way waiting for the garage to open suddenly my car just accelerated and hit the wall.
Crash
2 injured
Incident date: Feb 12, 2026
I bought my 2017 Ford Shelby F150 (V8 5.0L, 6R80 transmission) used from a dealership in 2022, and noticed when depressing the Sport mode on the shifter, and hard acceleration, that the truck will suddenly downshift to a very dangerous gear while on the freeway. I heard the NTSA engineering analysis that is ongoing, and wanted to include my experience. Since I don't touch the Sport mode on the ... Read more
Incident date: Nov 12, 2014
The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, ... Read more
Crash
Incident date: Feb 9, 2026
2011-2024 Jeep JKU ABS module failure with no resolution for repair, This is supplemental information to complaint 11717461k The supplemental information will be uploaded as a PDF file
Incident date: Feb 8, 2026
Jeep Wrangler JK ABS Module Issue: History, Stellantis Response, and Safety Concerns Background: The Discontinued ABS Module Problem Jeep Wrangler owners (particularly Wrangler JK models from 2011–2018) have been plagued by failures of the Anti-lock Brake System (ABS) control module – a critical component that controls the vehicle’s anti-lock brakes and stability control. The problematic pa... Read more
Incident date: Feb 9, 2026
On February 11, 2026, the 2025 Tesla Model Y "Vision AutoPark" system initiated an uncommanded high-speed reverse acceleration into a stationary yellow concrete bollard in a parking lot. The vehicle's vision-only parking assist hardware failed to detect a clearly visible, fixed obstruction and displayed a clear path on the system interface immediately before impact. No warning lamps, chimes, messa... Read more
Crash
2 injured
Incident date: Nov 11, 2025
Loss of acceleration. Errors. Turbo failure before 3,000k miles. Received five errors alerts at once: 1. Emergency Assist not available 2. Engine Speed Max 4000rpm 3. Error: Drive System currently unavailable 4. Error: Cruise Control System 5. Travel Assist currently unavailable. Initial occurrence was misdiagnosed at dealership as a computer system failure. They cleared the alerts but not th... Read more
Incident date: Feb 2, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more
Incident date: Feb 9, 2026
-My ABS module failed over a year ago and is available for inspection. -My ABS, anti-lock, cruise control does not work. -The problem has been confirmed by a dealer and dealer said the part is no longer available. -The component has been inspected by a dealer. -There were warning lights when it failed and they have been on ever since.
Incident date: Feb 11, 2026
The digital instrument cluster in my 2024 Genesis GV70 has failed multiple times while driving. The vehicle was taken to the dealership on December 20, 2025 for instrument cluster malfunction. The vehicle remained in the shop for approximately four weeks, and the instrument cluster module was replaced. The vehicle was returned to me on January 19, 2026 with representation that the issue had been ... Read more
Incident date: Feb 9, 2026
Constant camera issues. The rear camera only works half the time and when it does go it, it'll just cut off while driving in reverse. It's completely unreliable and dangerous. New update has affected the cars acceleration. Now when its below a certain degrees outside they changed it so the car can no longer accelerate at its normal speed and instead, barely responds when you hit the gas causing a... Read more
Incident date: Dec 20, 2025
My 2018 Toyota Corolla has problems with acceleration and a very large noise in the front bar that guides the wheels. It also accelerates by itself, which is why I have had to change the brakes many times. It also shakes a lot at the bottom
Incident date: Feb 10, 2026
I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and will pull on the steering wheel. I’ve also brought my car back to the dealership a handful of times to have it hooked up to a computer and also someone ride with me because the car will either hesitate to accelerate or stutters and doesn’t seem to want to go when I am between 20... Read more
GMC
SIERRA 1500
(2023) - VEHICLE SPEED CONTROL
Feb 10, 2026
Incident date: Jan 19, 2026
When driving home from work at night on the highway in a 55mph zone my truck lost all power and the ability to accelerate. While on the highway began to hit the gas a bit more and saw the gears go from gear 10 all the way down to 1st gear at 55mph. Not sure what was happening and the truck began to “gear hunt” (attempting to find a gear that would give power). The truck gave me a check engine ... Read more
Incident date: Feb 10, 2026
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, and the front end of the vehicle crashed into a brick wall. The driver's side front and side air bags deployed. Bystanders turned off the vehicle, opened the front driver's side door, and assisted the contact out of the vehicle. ... Read more
Crash
1 injured
Incident date: Feb 9, 2026
The contact owns a 2008 Pontiac G6. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC); however, the failure recurred after the recall repair. The vehicle was taken to the dealer but was not repaired. The manufacturer declined to provide additional repair... Read more
Incident date: May 5, 2025
The contact owns a 2026 Hyundai Palisade. The contact stated that while inside a residential parking lot and attempting to park, the vehicle unintendedly accelerated independently while in the Drive Gear Position and crashed into a parked vehicle, where it came to a stop. The contact stated that no air bags deployed in the vehicle. No warning light illuminated. The contact stated no injuries were ... Read more
Crash
Incident date: Feb 10, 2021
Good morning, While driving and starting my Chevy Silverado 1500 with 3.0 durmax it will suddenly go into a “limp mode” reducing speed and power. Recently while driving on a highway it reduced engine power causing the vehicle to slow down suddenly with many cars speeding by. This caused me to try and pull over the vehicle and avoid hitting other vehicles. When pulling codes off the vehicle t... Read more
CHEVROLET
SILVERADO 1500
(2023) - VEHICLE SPEED CONTROL
Feb 10, 2026
Incident date: Sep 22, 2024
While driving, the vehicle repeatedly hesitated during gear changes, lost power, and then abruptly jerked back into gear. This occurred intermittently for over a month without any warning messages, creating unpredictable and unsafe driving conditions. As the issue worsened, the vehicle began losing power more frequently. The most serious event occurred at highway speed, where the vehicle suddenly ... Read more
CHEVROLET
SILVERADO 1500
(2018) - VEHICLE SPEED CONTROL
Feb 10, 2026
Incident date: Feb 9, 2026
Driving under normal conditions, heard a “pop” near the rear of the car and within seconds had an immediate loss of power. The dashboard had lit up with “Check electric vehicle system” and was limited to 20 MPH on a 45 MPH road with no safe place to stop. Was able to limp car home, dealer confirmed ICCU was faulty and had to be replaced. My family was very very lucky to not be on a highway... Read more
Incident date: Jan 7, 2026
Pulled into a parking lot and made a turn. While coasting at low speed (5-10mph) searching for a parking spot vehicle all of a sudden started to accelerate.
Incident date: Jan 3, 2026
When pulling slowly into a parking spot, engaged the brake and the vehicle suddenly accelerated, causing a collision into a brick pillar. Injury to driver occurred.
Crash
1 injured
Incident date: Jan 19, 2026
I was driving on a normal sunny day when every light on my dashboard came on. I initially panicked thinking my car was going to shutoff while I was driving it. This is in conjunction with the car stalling out when the auto shutoff feature malfunctions. After researching the issue, I realized the safety camera was no longer working and a major concern. A malfunctioning front camera can prevent the ... Read more
Incident date: Feb 8, 2026
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, other times 15 MPH. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "Check Hybrid System-Stop Safely". The 4th time the error didn't appear , but was driving on hilly road where battery charged when it was going down a hill. The problem occurred ... Read more
CHEVROLET
SILVERADO 1500
(2012) - VEHICLE SPEED CONTROL
Feb 9, 2026
Incident date: Feb 6, 2026
My new 2025 Ioniq 5 that has 8,700 miles on it suddenly popped up the message "check electric vehicle system" warning as we were driving in our neighborhood. My husband then realized that he could not drive over 30 mph just as he was merging onto our local Highway in a 65 mph zone. We limped along until the next turnoff and turned around. We decided to take the chance to get back onto the highway ... Read more
Incident date: Oct 23, 2025
My 2018 Ford F-150 experiences harsh, erratic, and unpredictable transmission shifting. The truck frequently hesitates during acceleration, followed by sudden and violent gear engagement. It also makes abrupt downshifts while driving, causing unexpected deceleration that can be dangerous in traffic. The truck will shift from 8th, 9th, or 10th gear down to 1st at highway speeds. This causes abrupt ... Read more
Incident date: Jan 28, 2026
Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, s... Read more
Incident date: Feb 9, 2026
While driving at any speed, 55 , 65 my truck downshift to 1st gear. It locks up the back tires and the truck starts squealing. And sometimes while driving it just jumps into limp mode into 3rd or 5th gear and it wont come out of 3rd or 5th gear. I do understand there is a recall for this but Ford is telling me my truck is not included in the recall.
Incident date: Feb 4, 2026
While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system... Read more