Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Feb 12, 2026
On two separate occasions, the vehicle downshifted. Once while driving on the interstate at 70 mph, the vehicle downshifted to 3rd gear and locked up the tires. The RPMs went up to 6000. The driver was nearly rear ended. In another instance while driving at 45 mph, the vehicle downshifted to 1st gear. The vehicle is available for inspection upon request. The issue cannot necessarily be reprod... Read more
Incident date: Feb 27, 2026
I am submitting this urgent complaint regarding my 2015 Honda Odyssey, equipped with the 3.5L V6 engine referenced in (TSB) 20-023 which acknowledges that the front rocker arm oil control valve (spool valve) gasket may fail and leak engine oil directly onto the alternator located beneath it. This condition can cause alternator contamination, charging system failure, electrical malfunction, and pot... Read more
Incident date: Jan 15, 2026
My Honda ridgeline had 7,590 miles when it started failing all the dash board lights turned on the engine decelerated I then tried to accelerate it rapidly accelerated my steering wheel vibrated I could not turn or slow down witch caused for me to crash
Crash
1 injured
Incident date: Feb 6, 2026
I purchased a 2019 Mazda CX-5 (As is) on July 20, 2015. On September 11, 2025, as I was traveling on a three lane highway. I attempted to pass another vehicle. As I was attempting to go around the vehicle, my Mazda suddenly began braking and quickly losing acceleration. The speed limit on the highway was 70 mph. I estimated my speed at the time was between 70 and 75 mph as I attempted to pass... Read more
Incident date: Jan 23, 2026
Vehicle accelerated while driving. The RPMs gage turned red; however, the vehicle stopped in the middle of the road with other cars coming. After the vehicle came to a full stop it would not move. Finally it started moving slowly and I was able to get off the road. When the tow truck arrived the vehicle would only go forward. No reverse. Error message on dashboard picture attached
Incident date: Sep 21, 2025
I start getting every kind of warning on my dashboard - Collision mitigation system problem -Auto Crues Control Problem -Brake system Light on - The Car apply brake on the miidle of street/Highway
Incident date: Feb 25, 2026
Vehicle will suddenly apply brakes while using standard cruise control for no apparent reason. This is extremely dangerous as it has almost caused several accidents on the highway. I have almost been rear-ended several times. This is a very common problem and well documented problem referred to as "phantom braking" on Teslas and something needs to be done immediately.
Incident date: Feb 12, 2026
The contact owns a 2019 Volvo XC40. The contact stated while at a stop sign or a stop light, the engine revved loudly, and the vehicle suddenly lunged forward out of control. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assi... Read more
Incident date: Feb 26, 2026
While driving with my ACC activated to 71MPH, I was pulled over by Mass state police and told that my speed was between 76-81MPH. I've since confirmed the statement of the officer to be accurate by comparing the displayed vehicle speed is lower than what's displayed on apps such as Waze and google maps. Citation [XXX] was issued by the officer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR... Read more
Incident date: Feb 17, 2026
The contact owns a 2024 KTM 390 Adventure. The contact stated while driving approximately 55 MPH, the throttle was applied, and the motorcycle stalled. The contact stated that when the motorcycle was restarted, the check engine and ECU warning lights illuminated on the instrument cluster. The contact was able to drive the vehicle back to the residence but had experienced several other stalling eve... Read more
Incident date: Feb 23, 2026
I have had many issues with this vehicle. Most concerning is that the other night while driving down the road at night, my car blacked out and I had no lights inside or headlights outside while driving in the dark. My back hatch button only works when it wants to. My screen freezes every once in awhile and also makes horrible noises very frequently. I’ve had one case of my screen freezing on a l... Read more
Incident date: Feb 16, 2026
The ABS module failed in June of 2025. Ram originally told me the part was on back order 6-8 months. In December they said there were 100 ABS modules on order for our area. In January 2026 they informed the mechanic that is doing the work that there is still parts on back order and it could be another 1-2 months. Today 2/25/26 the mechanic was told there are 265 modules on back order and it can be... Read more
Incident date: May 1, 2025
The newer Lincoln Nautilus starting model year 2024 has an issue of moving seat positions while in motion. For the seat memory settings I am set to position 1 my wife is set to position 2 and there's at least a foot difference between us. If the Nautilus enters power save mode which seems to be quite frequent the radio system also seems to go into a deeper sleep mode too. That means when you go ... Read more
Incident date: Apr 4, 2023
The vehicle previously experienced a steering wheel locking issue and was taken to the dealer for repair. The dealer stated the issue was repaired on December 11, 2024. On February 24, 2026, while driving on a public street, the vehicle hesitated or jerked slightly during acceleration and then appeared to operate normally. After a few minutes, multiple warning messages suddenly appeared on the da... Read more
Incident date: Feb 20, 2026
The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the ... Read more
Incident date: Feb 24, 2024
The contact owns a 2021 Honda CR-V. The contact stated that while driving 73 MPH with two children inside the vehicle, the check engine warning light illuminated, and while depressing the accelerator pedal, the vehicle decelerated and failed to respond as needed. The contact was able to move over to the right side of the road, where the vehicle was turned off and restarted, and operated as intende... Read more
Incident date: Dec 16, 2025
Issue Description: My 2018 Honda Odyssey (VIN: [XXX] ) has a total failure of the Multipurpose Camera, permanently disabling the Collision Mitigation Braking System (CMBS), Forward Collision Warning (FCW), and Lane Keeping Assist (LKAS). In addition to these, the regular Cruise Control is also disabled. These are primary safety systems, not elective conveniences. Persistent Failure: Errors occur ... Read more
JEEP
GRAND CHEROKEE
(2025) - VEHICLE SPEED CONTROL
Feb 24, 2026
Incident date: Jan 12, 2026
While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (FCA/Stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury ... Read more
Incident date: Feb 20, 2026
Shuddered into limp mode at a stop sign. Has a sever shudder that throws it into limp mode, loses ability to drive in reverse and then loses ability to drive at all. Has issues shifting gears while driving causing the engine to rev itself while driving. Vehicle has left me stranded on multiple occasions. Has nearly 75,000 miles and I've put just over 4,000 of those on it since acquiring it at the ... Read more
Incident date: Feb 20, 2026
While highway driving around 60 mph, speed will decrease down to 30. Happened 4 times in the last 3 months. Need to pull over shoulder and shut off the vehicle to reset.
Incident date: Jul 30, 2025
Warning ⚠️ Engine Malfunction Power Reduced Service Now. This happened while driving on the highway which put our safety at risk. The vehicle is currently with the Nissan dealership service division in Dearborn, MI. Has no been confirmed yet. Warning popped up on the onset of the issue.
Incident date: Nov 23, 2023
I was slowing down to park the car when it lurched forward in high speed and smashed into the wall. The front collision warning never went off, and the emergency braking never came on. My foot was on the accelerator and lifting off to park at low speed like I do all the time, so it wasn't like I was trying to slam on the brakes and pressed on the accelerator by mistake. The car was serviced a... Read more
Crash
Incident date: Nov 12, 2025
I am the original owner of a 2015 Nissan Rogue (VIN: [XXX] ) with approximately 63,000 miles. After driving for about 20–30 minutes, the engine will suddenly rev up but the vehicle will not accelerate or will barely move when I press the gas pedal. This has happened multiple times when trying to merge, climb hills, or cross intersections. The vehicle loses drive power even though the engine is r... Read more
VOLKSWAGEN
TAOS
(2024) - VEHICLE SPEED CONTROL
Feb 23, 2026
Incident date: Aug 1, 2024
When in cruise control, the driver attention warning message appears regardless of where my eyes might be, whether I am wearing glasses or sunglasses or not, with nothing obstucting the sensor, with the steering wheel adjusted higher or lower. I have since May of 2025 tried to figure out how to get it to work properly to no avail. The warning continues to appear with an alarm ubntil it turns the... Read more
Incident date: Feb 19, 2026
This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me wit... Read more
Incident date: Feb 15, 2026
After a stop sign, I turned right onto a busy street. With foot on the accelerator, vehicle would not accelerate, and I had to quickly turn off into the right of way to avoid a collision. Fortunately there wasn’t a curb there. The vehicle was in “D”. I believe the transmission is faulty. It has happened multiple times. Also, the vehicle occasionally will not go into Park, more evidence ... Read more
PIRELLI
SCORPION ZERO ALL SEASON
(9999) - VEHICLE SPEED CONTROL
Feb 22, 2026
Incident date: Feb 22, 2026
NHTSA Safety Complaint – Narrative VIN: [XXX] | Vehicle: 2026 BMW X3 | Purchase Date: December 2025 | Mileage at First Failure: 360 miles | Incident Date: January 14, 2026 | Crash: No | Injuries: No | Vehicle Moving: Yes I am filing this complaint regarding a serious, recurring defect in my 2026 BMW X3, purchased new in December 2025 in California. Defect: While driving at highway and surface s... Read more
Incident date: Feb 1, 2026
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: [XXX] ). I am active‑duty military living in Virginia; the truck is registered in Tennessee. FCA’s recall notice says the brake hydraulic control unit (HCU) may fail, causing intermittent then permanent loss of ABS, ESC, and traction control, and that this “may cause a vehicle crash without p... Read more
Incident date: Sep 11, 2025
While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multiple times per day, both on highways and local roads. When the issue happens, the vehicle will not pro... Read more
CHEVROLET
SILVERADO 1500
(2014) - VEHICLE SPEED CONTROL
Feb 22, 2026
Incident date: Jan 29, 2026
car just locking on its own as you're driving down the road cruise control light blinking on and off randomly had a brake light gets stuck when I got home and got other vehicle the other night it took you forever to get that off but I have received takata airbag recall notice do not drive and no one can be in the passenger seat also definitely progressed as time went on these unusual symptoms most... Read more
Incident date: Feb 21, 2026
Was driving home on the parkway and the headlights shut off on their own had to call for roadside assistance to get my vehicle home they will work on dim but brights will not work and if I drive for more than an hour and a half they will not work at all the speed sensor keeps going bad after having it replaced multiple times
TOYOTA
SIENNA HYBRID
(2025) - VEHICLE SPEED CONTROL
Feb 21, 2026
Incident date: Oct 1, 2025
The light turned green. The truck got up to fourth gear and slipped all the lights on the dash lit up so I took it to the first transmission shop where they said transmission just went out at 75,140 miles pretty much the exact mileage for my first service according to the book in the glove box I took it to Nissan dealership where they said it was the shift selector needed to be changed for a total... Read more
Incident date: Feb 21, 2026
1. System Failed: Power Train (Transmission). Component Failed: The 6R80 6-speed automatic transmission, specifically the internal lead frame and the direct drum. Inspection: No, the failed unit was replaced on December 19, 2025, but itemized diagnostic reports and repair invoices from both a Ford dealer and an independent shop are available for inspection. 2. The vehicle experienced sudden, unexp... Read more
Incident date: Dec 31, 1969
Sudden Unintended Acceleration (SUA) I was pulling into a parking spot in a parking structure. I was coasting into the spot and applied the brakes. Upon releasing the break and allowing the car to coast, it unintentionally lurched forward with some acceleration even though I did not press on the gas petal. This results in the car lurching forward and hitting the parking garage wall. A call to t... Read more
Crash
Incident date: Feb 9, 2026
There was a previous recall for my vehicle July 21, 2015 R36 15V•459. The recall was handled at the dealership to fix the recall. But now I'm experiencing the exact symptoms of Recall R36. Steering Wheel: •Ghost right blinker - When engaged, all lights are on and in working condition and blink at a normal rate on the outside of the vehicle. •No menu navigation •No cruise control •Can... Read more
Incident date: Dec 1, 2025
My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.
Incident date: Feb 21, 2026
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. ... Read more
CADILLAC
ESCALADE ESV
(2023) - VEHICLE SPEED CONTROL
Feb 21, 2026
Incident date: Feb 14, 2026
I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been non-functional for approximately one year. I have been informed the replacement part has been on national backorder for nearly two years, with no clear timeline for repair. The ABS system is a critical safety component designed to prevent wheel lock-up, maintain steering control du... Read more
Incident date: Feb 21, 2026
On February 19, 2026, at only 80 driven miles in this new 2026 Toyota Corolla hatchback, while moving slowly in reverse on dry pavement with no throttle input, no sharp steering and no misuse of the brake the vehicle spun out of control 4-5 times in the parking lot finally causing a collision with a parked vehicle which then it stopped. This collision nearly caused serious injury to the driver. S... Read more
Crash
Incident date: Feb 20, 2026
My 2019 Chevrolet Silverado has experienced repeated engine issues, including a confirmed timing chain failure. The vehicle has been taken in for repairs approximately 6–7 times for the same or related engine problems. Most concerning, the vehicle has stalled while driving, creating a serious safety hazard. Loss of power while in motion puts me and others at risk of an accident. Despite multiple... Read more
Incident date: Feb 19, 2026
At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph under light acceleration or steady cruising. The condition progressed to delayed shifting and intermittent loss of acceleration response. The most concerning issue is hesitation and reduced acceleration when attempting to merge into traffic or increase speed. On multiple occasions, t... Read more
LAND ROVER
DEFENDER
(2023) - VEHICLE SPEED CONTROL
Feb 20, 2026
Incident date: Feb 18, 2026
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ... Read more
Incident date: Aug 2, 2025
I am reporting a recurring transmission/drivability issue with my 2024 Mercedes-Benz S580. The vehicle has been experiencing a harsh, abnormal shift between approximately 3rd and 4th gear at around 25–35 mph during normal acceleration. The shift feels like a sudden jerk or hesitation and does not feel consistent with normal operation. The vehicle has been taken to an authorized Mercedes-Benz de... Read more
Incident date: Feb 12, 2026
My ford escape has an ongoing safety issue where the instrument cluster shuts off while driving and the dealership has not been able to fix it.
Incident date: Feb 5, 2025
The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driv... Read more
Incident date: Feb 19, 2026
After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealersh... Read more
Incident date: Jun 1, 2025
The DFM program in the engine caused the lifters to fail and bend a pushrod which in turn scared the cam shaft. There were no signs leading up to this. It caused the traction control and brake systems to be compromised. I took vehicle into a gm dealer and had it diagnosed.
Incident date: Feb 13, 2026
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more
Incident date: Nov 18, 2025
Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after engine restart lights go off and is fine.. for a little bit.
Incident date: Feb 16, 2026
ON FEBUARY 8 TH 2026 WAS DRIVEING ON HIGHWAY AT 65MPH SPEED AND CAR SUDENLY WAS DROPPING SPEED AND CHECK ENGINE LIGHT CAME ON CAR WOULD NOT PICK UP SPEED KEPT ON DROPPING SO I PULLED OVER THE CLOSET PLACE WAS SCARY IF IT HAD STALLED IN MIDDLE OF HIGHWAY COULD HAVE BEEN IN MAJOR ACCIDENT COULD HAVE BEEN INJURES OR KILLED LUCKLY WAS ABLE TO PULL OVER AT LOWER SPEED STALLING AT GAS STATION CALLE... Read more