Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Dec 5, 2025
I was returning home in my electric Dodge Charger Daytona from work nearing an intersection when my vehicle's dashboard lit up with multiple warnings and entered "turtle mode" a limited power mode where the car no longer accelerates with the accelerator pedal but instead will slowly increase speed until breaks are applied. After getting the vehicle off the road and restarting the car there were no... Read more
Incident date: Oct 1, 2023
The ABS Module (Part 68259556AD) on my 2016 Jeep Wrangler began failing about two years ago. When the ABS warning light turns on, both the ABS and traction-control systems stop functioning, creating a serious safety hazard: greatly increased stopping distance, reduced steering control under braking, and higher risk of loss of control on wet or slippery roads. The warnings, once intermittent, are n... Read more
Incident date: Oct 21, 2025
Sudden unintended acceleration when parked, resulted in crashing our car.
Crash
VOLKSWAGEN
ID.4
(2024) — VEHICLE SPEED CONTROL
Dec 5, 2025
Incident date: Jul 23, 2025
My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. ... Read more
Incident date: Oct 15, 2025
media screen goes black wile driving and cluster has red lines comes on and off
Incident date: Dec 1, 2025
Warning sensors activate randomly- of oncoming vehicles- in my opinion for no reason. Enough space between cars. Normal speeds, etc. Warning sensor to engage Brakes activate without sufficient reason. More than enough space between cars, normal speeds. Occasionally, it feels as if cruise control has taken over and slows the car down (not braking exactly, but controlling the speed by decreasing it)... Read more
Incident date: Dec 4, 2025
While driving, my 2023 Honda Accord Hybrid suddenly experienced a multi-system failure affecting: Road Departure Mitigation System Tire Pressure Monitoring System (TPMS) Vehicle Stability Assist (VSA) Hill Start Assist Electric Power Steering System Brake System (“Brake performance may be reduced”) All warnings appeared within seconds. The vehicle is available for inspection, and the incident ... Read more
POLESTAR
POLESTAR 2
(2022) — VEHICLE SPEED CONTROL
Dec 4, 2025
Incident date: Dec 4, 2025
My Genesis EV has experienced multiple incidents where the vehicle suddenly decelerates while driving and limits its speed to approximately 20 mph, creating a significant safety hazard. The first incident occurred in September 2025, when the vehicle unexpectedly began to decelerate on its own and would not exceed ~20 mph. I brought it to the Genesis dealership, but they were unable to reproduce th... Read more
Incident date: Nov 21, 2025
UNKNOWN While I'm driving my car will lose power and go into reduced engine power mode and slows me down to a crawl. I've almost been hit in the back many times for to this. The coffee is P2138
Incident date: Nov 27, 2025
Vehicle stops driving ; states to put in park and restart - recently happened while at airport picking up family ; called jeep, Stellanis, dealership - no help - active recall - requested buy back - crickets since. ; had happened as well in past - at dealership for 3 days - was told corrected. Still happening
Incident date: Oct 3, 2023
My father was in a fatal vehicle accident in which the car was going very fast and then he crashed into a building. The car then started on fire. The black box was unable to be recovered to check car function. There were no medical findings
Crash
Fire
1 deaths
Incident date: Nov 27, 2025
The contact owns a 2015 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the failure occurred while the contact was parking the vehicle. The contact's vehicle crashed into a vehicle that was parked beside the contact's vehicle. In addition, the vehicle crashed into the Dollar Tree Store doors. The contact sta... Read more
Crash
Incident date: Feb 15, 2024
While driving my 2022 Ford Ranger, the transmission failed to engage Drive. I started my morning as usual, letting the vehicle warm up and the RPMs settle before leaving my neighborhood. As I pulled onto the main road, the truck began acting strangely—I noticed it wasn’t accelerating normally and felt constant gear shifting without gaining speed. To avoid blocking traffic, I pulled over at a l... Read more
Incident date: Dec 2, 2025
It began with vehicle warning lights, several, illuminating. They did not illuminate at exactly the same time (such as when a car stalls) they illuminated consecutively i.e Airbag disabled, followed by, blind spot sensors unavailable, front collision, lane departure, power steering temporarily unavailable, park assist, lane departure... all unavailable. Finally, the check engine light. Driving 65 ... Read more
Incident date: Jan 4, 2025
While driving, the vehicle occasionally experiences a momentary loss of power, reacting as if the engine turned off. Power is restored after a few seconds, no longer than 10. The loss of power places everyone in the vehicle in danger, as well as surrounding vehicles. This is especially true when it occurs at interstate highway speeds, as it has done in the past. I called the dealership (Johnson... Read more
Incident date: Dec 1, 2025
THROTTLE LAG/LURCHING: When pressing the gas pedal at a full stop or pulling into traffic on the expressway the truck hesitates. it doesn't immediately go. This happens often...Transmission should be recalled. IT'S VERY DANGEROUS ESPECIALLY WHEN PULLING INTO TRAFFIC ON THE EXPRESSWAY
LAND ROVER
RANGE ROVER SPORT
(2016) — VEHICLE SPEED CONTROL
Dec 3, 2025
Incident date: Nov 15, 2025
On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the c... Read more
Crash
Incident date: Dec 1, 2025
As I was pulling into a parking spot, traveling at a low speed I naturally applied the brakes but the car accelerated instead jumping a concrete curb and hitting a wall. In that moment I realized I had no control of the vehicle. This sudden unintended acceleration was accompanied by a loss of braking. Pressing on the brakes harder did not stop or slow the car. Brake and accelerator failed. The veh... Read more
Crash
Incident date: Nov 16, 2025
While driving on the highway my Jeep lost speed and power steering. All the warning lights flashed on and off while dinging. Dealership can't get a code to see what the problem is to fix correctly. Jeep has 2 dangerous recalls that could catch fire while driving or sitting. Both issues put my life at risk. Stellantis denied buy back.
Incident date: Nov 29, 2025
While driving the vehicle there is excessive lag in throttle response when giving the vehicle gas pedal input. Example being when you push gas to accelerate there is a 1-2 second delay from the vehicle before there is movement or acceleration. This happens every time i drive the vehicle and has almost caused numerous accidents due to the inconsistent response to throttle input.
Incident date: Dec 3, 2025
Vehicle hesitates to accelerate from stop or slow roll when pedal is engaged. This hesitation nearly caused a collision when attempting a left-hand turn in heavy traffic. Problem can be reproduced easily and is exacerbated when on an incline. It has not been confirmed by dealer or service center. Occurs regardless of whether auto start/stop feature is enabled or not. Putting transmission in "S" mo... Read more
Incident date: Nov 28, 2025
While starting to accelerate from a stop whether it is going straight or turning the truck hesitates and takes multiple seconds to start accelerating leading to a potentially dangerous situation especially when turning and you can't get out of oncoming traffics way. Also when at a slow roll trying to accelerate the truck just does not apply any power for multiple seconds delaying movement and pote... Read more
Incident date: Oct 13, 2025
While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and ... Read more
Incident date: Nov 2, 2025
Driver side dashboard experienced an instrument cluster failure causing the center dashboard information to go completely blank so that the mileage, amount of gas, speed, warning lights, etc. are all no longer visible. There appears to have been a recall for a similar issue for Jeep Wrangler years 2018-2024 but I have been told my VIN is not part of that recall even though it appears to be the sam... Read more
Incident date: Oct 1, 2025
While in a parking lot moving at very slow rate speed the car suddenly accelerated on its own. I had just slowly turned within a parking lot in preparation to backing into a parking space. I had just removed my foot from the accelerator and the car was almost at a stop and I was about to brake and put the car into reverse when it suddenly and rapidly accelerated on its own. My foot was not touch... Read more
Incident date: Nov 1, 2025
I would prefer that the vehicle be bought by RAM due to the unsafe issues ie . (the vehicle stopped at a all of the sudden while driving ,the emergency brake activated while driving, the transmission gave out and would not accelerate while driving on the highway, my wife and I could have been killed.
JEEP
GRAND CHEROKEE
(2024) — VEHICLE SPEED CONTROL
Dec 3, 2025
Incident date: Nov 28, 2025
I just recently purchased my vehicle through Mears Mazda locally in Lubbock, TX. At first i did not notice how unsafe it drove due to the recalls. The more i drive the vehicle i notice it feels like there is a resistance in braking or slowing down and getting stuck in certain gears when i am going at a lower speed below 20 mph. It causes concern for me if i am driving in a bigger city or in a traf... Read more
Incident date: Oct 12, 2025
Huge delay in the throttle response. You press on the throttle and there is sometimes a hesitation and the vehicle will not move or is jerky.
Incident date: Nov 24, 2025
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2... Read more
Incident date: Nov 21, 2025
I own a 2022 Ram 1500 Bighorn with approximately 84,000 miles. This vehicle has repeatedly experienced a severe safety defect that began around 20,000 miles. On four separate occasions, the truck has suddenly decelerated in traffic without warning, would not shift out of gear, and in some cases would not shut off even when pressing the start/stop button. During the most recent incident, I was unab... Read more
Incident date: Nov 25, 2025
I bought my 2023 Yukon Denali Ultimate on or around August 9 2023, and I bought it brand new. On May 28 2024, around 30k miles, I was on the highway and could no longer accelerate. I luckily got myself into the breakdown lane before my car shut down & lost power, ended up being towed to the closest dealership. After 18 days at the dealership, I finally had my car back with a "new engine". Fast fo... Read more
Incident date: Aug 30, 2025
AUTOMATIC REVVING INCIDENT 1 DATE: November 25, 2025 TIME: about 4:05pm LOCATION: [XXX] WEATHER: Slight rain, around 37º F VEHICLE STATUS: In Park, heat dial turned on. DESCRIPTION OF ISSUE: Turned key to on position while in park. ICE engine immediately turned on and revved all the way, as if the accelerator pedal was pressed down all the way. Pedal was NOT under floor mats. Immediately turned ... Read more
GRAND DESIGN
MOMENTUM
(2020) — VEHICLE SPEED CONTROL
Dec 2, 2025
Incident date: Nov 4, 2025
Every time I accelerate while I am turning, the car stalls for a second or two. And often when I attempt to accelerate in general, such as when I first turn on the engine to begin driving, the car stalls. I took it to Honda twice, and was told "it's a known issue with these models"
Incident date: Oct 8, 2025
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an... Read more
Incident date: Jan 2, 2023
I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able ... Read more
Incident date: May 15, 2025
For the first time I purchased a brand new vehicle off a dealership lot…What a mistake. While the dealership itself was an awful experience I thought it was worth it for a Chevy Silverado. After all my previous one was so reliable. WRONG. The first issue I found was I was unable to shift into reverse to back out of the driveway of a fire station I volunteer at. After driving forward a couple tim... Read more
Incident date: Dec 1, 2025
While driving today at about 21 mph, when a warning came on that my car had brake assist failure. It said the speed would be limited and to break hard to enable the car to stop.. I was able to get to a parking lot safely, but my car did not break at the stoplight and went straight through. Luckily there was no one coming.. my car is at the dealership now and they are finding no issue and nothin... Read more
Incident date: Nov 28, 2025
The Forward Attention Warning system performs erratically, frequently disabling the adaptive cruise control without warning. Even when it does emit a warning, which again, is erractic, the warning is barely audible. When conditions, such as grooved pavement or loud cabin noises, such as when a window or moonroof is open, the warning is completely in-audible. Similarly, the warning message displ... Read more
Incident date: Nov 30, 2025
The engine light starts blinking and telling me propulsion power reduced, and then I cannot use the cruise control after that turns on, and it starts losing power, driving on I 70 after work all of a sudden it turned on and wet from going 76 miles an hour to 52 on highway I 70 where the speed limit was 75. This problem was a recall problem which was fixed and now is happening again on the same par... Read more
Incident date: Sep 1, 2025
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect.... Read more
CHEVROLET
SILVERADO 1500
(2019) — VEHICLE SPEED CONTROL
Dec 1, 2025
Incident date: Sep 13, 2025
Unable to smoothly and safely accelerate from a stop. If you apply the lightest possible touch to the throttle the vehicle will surge and have a shuttering feeling, not smooth or linear, once pressed slightly further the truck accelerates in an unsafe fashion both forward and reverse . Hooking up a trailer is very dangerous as are all maneuvers when pulling away from a stop.
Incident date: Jul 1, 2025
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise... Read more
Incident date: Nov 28, 2025
I was slowing down to pull into a parking spot at my office and suddenly the car accelerated, jumped the concrete barrier and crashed into the brick wall. The car continued to actively crash into the wall, so I put it in reverse and it accelerated backward with such force that it crashed into the rear of the car on the other side of the parking lot and then spun around 180 degrees and crashed into... Read more
Crash
Incident date: Nov 29, 2025
While engaging Adaptive Cruise Control on highway speed, all the sudden I lost the sight of the car in front of me on the display, almost causing a collision, I also lost the correct Waze display. After I stopped the car, shut off engine, then restart the car, re-engaging Adaptive Cruise Control, both problems disappeared. This is an intermittent problem, it should be asap investigated then reca... Read more
Incident date: Dec 1, 2025
The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a full... Read more
Incident date: Aug 7, 2025
I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock sensor however now the check engine is on and it's smelling like rubber my brakes are wearing like an eraser and my engine just feels sluggish. The code is p0420 which from what I understand is a catlic converter and I read online there is a recall for that with kia . I've spent a lot... Read more
Incident date: Nov 26, 2025
As I was turning right (slowly accelerating from a complete stop) into a shopping center parking lot, I was entering into the lane behind a vehicle that had just passed in front of me (and was headed in the same direction I was going to turn). My 2022 Acura MDX Low Speed Braking Control system engaged for no reason. The breaks slammed hard bringing the car to a hard, sudden stop, and I thought I h... Read more
Incident date: Nov 15, 2025
The accelerator got stuck and and the engine went full power. It would not shut off and the overheated.
Fire
Incident date: Nov 30, 2025
My VIN number is not included in the backup camera recall. It says the recall includes the 2017 Transit. My back up camera stopped working about a year ago. Also when the camera stopped working my cruise control stopped working also. I believe this is a larger electrical issue.
Incident date: Nov 29, 2025
Turned on the heat and immediately got these messages. “Service High voltage system. Reduced acceleration drive with care”. Car will not charge now.