Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Mar 3, 2026
Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more
DODGE
GRAND CARAVAN
(2018) - VEHICLE SPEED CONTROL
Mar 6, 2026
Incident date: Feb 23, 2026
I had just pulled off from street light, hit button to turn auto engine shutoff off, all of sudden I lose power as if I'm in neutral, engines reving up but won't go. Then kicks in but with less power like gears will not shift. I get to my destination but car will not go in reverse.
Incident date: Feb 26, 2026
Loss power and system reset
Incident date: Mar 2, 2026
The instrument panel in my car went completely dark, leaving me without any knowledge of my speed. This is a massive safety risk. I am taking it to the dealership tomorrow, but there are no issues that came up when this failed, it just failed to boot correctly, and nothing I could do would bring it back.
Incident date: Jan 2, 2026
I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe ... Read more
Incident date: Feb 28, 2026
I have been in and out of the shop since May of 2025 I have a paper trail of all dates and events including the times I did go in for a recall the times I was changed whe I should have never been charged , bout 3 or 4 times . I’m on the interstate and I’m going like 74/75/76 and my speed drops on me to like a 10-15 and I try to move as quickly as possible because everyyyyy time that has happen... Read more
Incident date: Mar 4, 2026
When applying the brake slowly all of a sudden the car went full acceleration and crashed 500ft away at high speed. The car is crashed but available for inspection for a short period of time until the insurance company takes full posession. There are not open recalls. The only lights on the dash were for TPMS sensor.
Crash
2 injured
MERCEDES-BENZ
C300
(2015) - VEHICLE SPEED CONTROL
Mar 5, 2026
Incident date: Feb 16, 2026
See attached document for complaint.
GMC
SIERRA 1500
(2022) - VEHICLE SPEED CONTROL
Mar 5, 2026
Incident date: Feb 20, 2026
In early September 2025, I leased a 2024 Dodge Charger Daytona EV. Unfortunately, the vehicle has already been in the dealership service department three separate times since I took delivery. The first two service visits occurred after the vehicle completely bricked and would not turn on. I was informed that the vehicle’s electronic module required updating and that the batteries had repeatedly... Read more
Incident date: Aug 4, 2023
Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more
Incident date: Mar 3, 2026
While driving northbound on US-280 freeway, the vehicle experienced sudden deceleration with maximum speed limited to approximately 40 mph. The dashboard displayed a "Check Power Supply" warning. The vehicle required a tow to the dealership. Dealer diagnosis indicates likely ICCU (Integrated Charging Control Unit) failure. This is a known issue affecting multiple Hyundai Ioniq 5 vehicles, with num... Read more
Incident date: Mar 4, 2026
Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed
Incident date: Jul 31, 2024
Powertrain/engine performance (acceleration control): vehicle struggles to accelerate when pressing the gas. Transmission / drivetrain (gear engagement / shift control): vehicle drops from Reverse into Neutral without driver input (unintended gear disengagement). Water intrusion: ongoing water intrusion, power tailgate was already replaced due to water erosion, when it rains or snows water gets in... Read more
Incident date: Dec 24, 2025
Hesitation when accelerating. Has stalled while driving. Has come to a complete stop when put in reverse.
Incident date: Feb 26, 2026
The contact owns a 2018 Honda Pilot. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The vehicle failed to accelerate, and the RPM became elevated. The vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where a partial diagnosis was performed, and it was determined that there was a catastrophic failure in cylinder #3. The dealer i... Read more
CHEVROLET
SILVERADO 2500
(2019) - VEHICLE SPEED CONTROL
Mar 4, 2026
Incident date: Jan 5, 2026
Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed
CHEVROLET
SILVERADO 1500
(2025) - VEHICLE SPEED CONTROL
Mar 4, 2026
Incident date: Dec 23, 2025
There are many warming lamps on in the car. My car won't pick up speed it in limp mode once I crank up. I have to turn it off and restart any order for it to go and pick up speed. My number 3 plug keep showing something wrong it has been replaced multiple times but still having the same issue. I had it checked out it's saying the same problem fuel. I have had my fuel pump change and still having p... Read more
Incident date: Feb 24, 2026
On March 1, 2026, while driving at normal roadway speed on a double yellow-lined road, my 2024 Genesis GV60 Advance displayed a "Check Electric Vehicle System" warning. With less than one minute of the warning appearing, the vehicle lost propulsion and rolled to a stop. I was able to steer into a parking lot, but I was stranded miles from home. There was minimal advance warning before complete lo... Read more
GMC
SIERRA 1500
(2024) - VEHICLE SPEED CONTROL
Mar 4, 2026
Incident date: Mar 3, 2026
Two separate times, driving at highway speed, the truck shifted into first gear and I had to pull over. A wrench symbol also popped up where the speed is usually displayed.
Incident date: Jan 19, 2026
We were on a funeral procession when suddenly the car accelerated at a very high speed and hit the end of guard rail head on. My wife on the passenger side and two people at the back were all taken to the emergency room. I got pinned on the steering column and taken out via the roof. I had severe abrasions on both legs, wife has 3 broken ribs,the 2 passengers suffered whiplash and complains of che... Read more
Crash
4 injured
Incident date: Nov 20, 2024
Hi I bought a Jeep Cherokee Trailhawk 2018 at GM Motors (Old Bridge), I have on open recall and I take it to the dealer, Jeep Dodge Chrysler located at Bloomfiel, I talked to Tony the supervisor and they refused to fix it,this incident happened last July he told me come back in 6 months so in December when I get there he told me they have a lot of work call them in January, and when I call them la... Read more
Incident date: Oct 1, 2025
The car was purchased on 8/15/2026. On November 6th 2026 with 3051 miles on all the gauges, electronic dashboard, gps , climate controls, heads up display failed while car was in driving. There was no way to tell what speed the car was going, the gas level, rpms, engine temperature, etc. Navigation failed, Cruise control failed, I was unsure if the emergency braking system failed. The dealershi... Read more
Incident date: Apr 3, 2025
The vehicle was serviced on 2/13 at the Polestar service center in Seattle. I believe this is when software version 4.2.13 was installed. In the last week, I've noticed a new behavior. When I accelerate from a stop, the vehicle intermittently does not accelerate as it used to. For approximately 2 - 3 seconds, I have no control over acceleration and the vehicle only operates around 5 mph. This put ... Read more
Incident date: Jan 1, 2024
Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor and plugs have melted. They claimed they had no idea how. Dealer wants approx. $10K to fix, wants ... Read more
Incident date: Jan 26, 2026
The contact owns a 2012 Hyundai Veloster. The contact stated that the vehicle was taken to the local dealer for an unknown recall repair. Upon retrieving the vehicle, the check engine warning light illuminated. The reverse and drive gears were inoperable. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The cont... Read more
Incident date: Feb 20, 2026
The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Incident date: Dec 1, 2025
The contact owns a 2023 Jeep Renegade. The contact stated that there was water and moisture in the door. The contact was unable to enter the vehicle due to the doors being locked. Additionally, the vehicle felt like it was about to roll over while driving around a curve. While accelerating or while driving uphill, the vehicle continued to accelerate. The TPMS warning light was illuminated while to... Read more
Incident date: Dec 1, 2025
The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. In addition, a message to take the vehicle to the dealer was displayed. The contact stated that the failure occurred while the vehicle was charged to 90–100 percent. The contact stated that the vehicle did not drive safely and did not charge properly. The... Read more
Incident date: Feb 28, 2026
While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into p... Read more
NISSAN
PATHFINDER
(2015) - VEHICLE SPEED CONTROL
Mar 3, 2026
Incident date: Sep 26, 2025
On March 2nd 2026, while operating my 2025 Ford Explorer ST at highway speeds of approximately 78 MPH, the vehicle experienced a sudden, uncommanded shift from Drive into Neutral. This resulted in an immediate and total loss of motive power in live traffic, creating a life-threatening safety hazard as I was unable to maintain speed or accelerate away from surrounding vehicles. Notably, the dashboa... Read more
Incident date: Feb 28, 2026
I'm having issues with my 2021 Dodge Durango I have a recall on a rear view camera a recall on a rear spoiler a recall on the steering assembly a recall on the ESC light mail function ABS system loose airbags
Crash
Incident date: Jan 1, 2026
My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.
Incident date: Oct 15, 2025
When parking the vehicle at Auto Zone, at a very slow speed, the vehicle suddenly accelerated. Without the accelerator being pressed, the vehicle suddenly accelerated on its own. Notes: Vehicle has One-pedal always activated. It is a new vehicle. Only has 3k miles. I was taken once to the shop for maintenance. Malfunction components: Maybe Speed related components and safety features. The airbag... Read more
Crash
1 injured
Incident date: Feb 11, 2026
The vehicle experiences a sudden and complete loss of power while driving. Specifically, the vehicle loses the ability to accelerate. During these incidents, the battery indicator shows critically low battery levels despite there being sufficient gasoline in the vehicle. The exact component causing the malfunction has not been identified by the dealership, as they report no diagnostic codes are pr... Read more
Incident date: Feb 16, 2026
While stopped in traffic with my foot firmly on the brake pedal, my vehicle began accelerating forward unexpectedly. The vehicle seemed "possessed". It was as if the gas pedal was fully on the ground while my foot was still on the brake, so the car was lurching and seemed to be fighting itself. The vehicle continued moving forward and would not stop despite sustained and hard brake pressure. I was... Read more
Incident date: Mar 2, 2026
The contact owns a 2012 Dodge Durango. The contact stated that when the vehicle was started, the check engine warning light illuminated. Approximately three weeks later, while stopped at a light, the vehicle accelerated unintendedly. The gear shifter was shifted to park(P) to stop the vehicle. The vehicle was then taken to an independent mechanic, where it was diagnosed and it was determined that ... Read more
JEEP
GRAND CHEROKEE
(2022) - VEHICLE SPEED CONTROL
Mar 2, 2026
Incident date: Jan 24, 2026
Stellantis is recalling over 1.2 million 2019-2024 Ram 1500 pickups, including the 2021 model year, due to a software flaw in the ABS module that can disable the Electronic Stability Control (ESC) system My ram vin is not listed, but i am receiving this error.
Incident date: Feb 27, 2026
To Whom It May Concern, I am submitting this complaint to report serious and potentially life-threatening safety defects involving my Honda vehicle. 1. Intermittent Failure of Crash Avoidance / Collision Mitigation System The vehicle’s anti-collision/crash-avoidance system has stopped functioning intermittently and without warning. This system is intended to provide critical safety protection, a... Read more
Incident date: Mar 2, 2026
While slowly turning into a parking space at approximately 1 mph (?) the vehicle unexpectedly accelerated. The vehicle mounted the curb, and struck a a parked car and hit a brick retaining wall, causing damage to both. This all happened within a few seconds and there were no warning lights or messages before or during the accident. I was not injured and there were no other people present. The po... Read more
Crash
Incident date: Jan 15, 2026
Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shifting gears and, this never happened before this service.
GMC
SIERRA 1500
(2026) - VEHICLE SPEED CONTROL
Mar 1, 2026
Incident date: Feb 23, 2026
The way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. The component is available for inspection upon request. Once sufficiently saturated the sensor fails, and ceases function DURING VEHICLE MOVEMENT. The problem is reproducible but has not been confirmed as a pattern of failure by the dealership. As far as my recollection, th... Read more
Incident date: Feb 12, 2026
My engine seized up on me on the highway. I was stranded and couldn’t start the vehicle and it was freezing outside.
Incident date: Apr 3, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? Unsure, but likely transmission. I no longer own the vehicle, it is at Tom Ahl Hyundai in Lima, Ohio. How was your safety or the safety of others put at risk? When the vehicle was put in reverse, without pressing the gas the car would rapidly accelerate and jerk as if it was going to stall. Has the... Read more
Incident date: Feb 27, 2026
On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and ... Read more
FORD
EXPEDITION
(2020) - VEHICLE SPEED CONTROL
Mar 1, 2026
Incident date: Nov 23, 2025
- started shutting shutting off at while in drive. - started having reduced power - started idiling high while driving - initially there was no codes - last night I drove, I put in drive gear but it was delayed so I had to keep moving from park to drive for it to full go into drive - the codes came P0325 P0505 P0507 P0700 P1101 P2714 After I was driving up an incline the car stopped moving forwar... Read more
Incident date: Feb 27, 2026
Knock sensor p1326 service code engine light on
JEEP
GRAND CHEROKEE
(2023) - VEHICLE SPEED CONTROL
Feb 28, 2026
Incident date: Feb 27, 2026
When the brake pedal is pressed on the brakes will grab. It snatches the car kinda hard. Also when you give the car gas it will hesitate and will not accelerate. Another with the gas is that you can be driving at a higher speed such as 45 to 55 or so and you press down the gas pedal like your going into passing gear and it will not accelerate it’s like it’s trying to stop. Feels like the car i... Read more
Incident date: Jan 12, 2026
On [XXX] while driving the car on a city street in Northhampton, MA, I heard a loud "pop" and there were multiple warning lights, beeps and messages indicating there was a problem with the electrical system. The car slowed dramatically and I was unable to drive at a safe speed to keep up with traffic. The car slowly lost power and I was able to pull over to the side of the road. The temperature wa... Read more
Incident date: Oct 10, 2025
Vehicle: 2020 Toyota Highlander XLE Purchased: August 2020 Owner: Original owner Transmission: UA80F Dealer quote for “Transmission assembly remove and replace: $8,666.22 +tax The vehicle is experiencing delayed acceleration (lagging power) and a loud whirring noise from the transmission when the accelerator pedal is pressed. The whirring noise immediately stops when the accelerator pedal is re... Read more