Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Nov 20, 2025
Known issue with these trucks apparently. Occasional throttle lag after stopping at a stop sign, with little response from the gas pedal. On november/december of this month pulling out into a main road with traffic coming, I stepped on the gas and experienced a complete "dead pedal". I stepped on the gas and had 0 response from the truck staying at 5-10 MPH. With cars now coming towards me qui... Read more
Incident date: Sep 10, 2024
When driving with the adaptive cruise control on, the Prologue throws out an alert after it suddenly disengages the cruise control that states that the forward camera is blocked and the cruise control will disengage. The cruise control also fails to notice cars in front of the Prologue and will speed up, then will suddenly "see" the car, jam on the breaks, then the accelerator again. Also, the ada... Read more
Incident date: Nov 17, 2025
My Engine is on my car will not go over 25 miles and if it does it shakes and I place the car in park or shut it off u can hear like water sound coming from the engine were it’s seems as if it was boiling
JEEP
WAGONEER S
(2024) — VEHICLE SPEED CONTROL
Dec 17, 2025
Incident date: Nov 19, 2025
2024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been... Read more
Incident date: Jan 21, 2023
On Monday, Dec 15 at approximately 3:30 pm I was pulling into my parking spot in front of my house. The vehicle suddenly revved loudly and shot forward striking a tree in my front yard. If not for the tree would have ended up in the kitchen. When parking I do not have to apply gas once I enter the lot as I can drift into the spot. I barely have to brake to stop the vehicle. The steering wheel airb... Read more
Crash
Incident date: Dec 16, 2025
On [XXX], while using Full Self-Driving (FSD) to drive to a hospital in Oak Park, Illinois, the vehicle experienced sudden unintended acceleration during the disengagement of FSD. As the vehicle approached the hospital area, I initiated disengagement of FSD to manually enter the parking area. During—or immediately after—the disengagement, the vehicle suddenly accelerated at full power without ... Read more
Crash
2 injured
Incident date: Jun 11, 2025
There is a throttle lag when I depress the acceleration pedal, the vehicle doesnt not move for a period of time ranging from 0.5 seconds to 3 seconds. This is more prominent when performing a creeping start where the vehicle has not fully stopped.
MERCEDES-BENZ
S 580 4MATIC
(2023) — VEHICLE SPEED CONTROL
Dec 17, 2025
Incident date: Oct 27, 2025
While driving on highways using cruise control and adaptive cruise control the vehicle decelerates without driver input. The system also misreads or fails to update speed limit signs causing incorrect cruise speeds and sudden speed changes. This behavior has occurred repeatedly during normal driving conditions and creates a risk of rear end collision from following traffic. The problem has been d... Read more
Incident date: Dec 16, 2025
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the st... Read more
Incident date: Dec 16, 2025
Ever since I bought my car in July of 2025 cash I’ve been having issues. Shortly after purchasing my car began to stall , lose power repeatedly. I then took to southwest kia in Dallas they told me I had contaminated gas. They charged me $2,000 to clean my fuel lines , replace spark plugs & replace a fuel pressure sensor. Shortly after i got my car I had the same issues. I explained my concerns a... Read more
Incident date: Oct 14, 2025
Issue was first noticed in October 2025 - there are roughly 70k miles on the vehicle. It is a 2017 vehicle, and has regular service (oil, inspection). There was a class action lawsuit for this issue (wylie v hyundai), which was settled prior to the purchase of the vehicle. Vehicle stutters when shifting into and out of first gear. A local mechanic and hyundai both confirmed that it was a transmiss... Read more
Incident date: Jun 14, 2022
The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This cont... Read more
Incident date: Dec 15, 2025
THE TRANSMMISSION DOWN SHIFT WHEN GOING 60 MPH
Incident date: Dec 15, 2025
I was driving in stop and go traffic on a relatively busy road when I was cut off. I braked hard to avoid a collision. Immediately afterwards, the car would not respond to the accelerator and would not go forward. I was in the middle of the road and the car would not respond. It could have caused an accident. I put the car into park and then back into drive and it seemed to work again. But I... Read more
Incident date: Jul 31, 2025
The front camera fails which does not allow for the cruise control to operate. The speed odometer does not specify the correct speed when driving the car. The feature of telling you how fast you are supposed to go does not operate correctly specifying the wrong speed you are supposed to go. The tires have already been replaced because the metal was coming out of the tires causing the car to not op... Read more
Incident date: Dec 15, 2025
On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70... Read more
Incident date: Dec 16, 2025
The contact owned a 2023 Ford Expedition. The contact stated that while his wife was occupying the vehicle at the residence and attempting to park in the drive postion, the vehicle independently accelerated and crashed into the garage wall, causing damage to the garage wall, refrigerator, and storage cabinet. The brake pedal was depressed, but the vehicle was in full throttle and failed to stop. N... Read more
Crash
Incident date: Dec 15, 2025
Drove into a parking space, with the foot pressing on the brake pedal, the car suddenly and without warning rapidly accelerated uncontrolled causing the vehicle to accelerate past the end of the parking space causing property damage.
Crash
Incident date: Dec 31, 1969
A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you a... Read more
Incident date: Nov 26, 2025
My vehicle stalls when I turn left or right from a stop light or sign. It’s incredibly dangerous especially when I have my kids in the van with me. We’ve taken it to the Honda dealer for repair and they’ve done work but the issue has not been resolved. I’ve seen countless forums of people with this year make and model who have had the same issue. I don’t know why there’s been no recall... Read more
Incident date: Dec 16, 2025
Several times when I have honked my horn on my 2025 Camry SE cruise control has engaged. That is a dangerous situation if I'm trying to avoid a slow vehicle or accident and the vehicle goes into cruise control mode. Not sure what Toyota can do about this as the cruise control buttons are on the right side of the steering wheel behind the horn. Maybe it is overlapping or too close. There are auto b... Read more
Incident date: Dec 13, 2025
For about a week and a half my car had made a high pitched wheezing/hubbing sound when started cold. This occurred at all temperatures cold and warm. Yesterday December 13th I went to run some errands and about a mile into my drive my 2021 3lt 3.6 V6 Chevrolet Blazer lost the ability to power itself. There was no electrical problem however the power train lost power all gears drive and reverse. I ... Read more
ALFA ROMEO
GIULIA
(2019) — VEHICLE SPEED CONTROL
Dec 15, 2025
Incident date: Dec 14, 2025
Car suddenly got p018c & p018b codes along with (setc) notification while on freeway and continuously would go in and out of limp mode when accelerating or breaking which nearly caused me to crash. when arriving home I check my fuel pump relay and it looked burnt or overheated, I tried replacing sensors as well as relays but the problem remains whenever accelerating or breaking at low speed now, j... Read more
Incident date: Jul 29, 2025
My Ram truck ( with extended manufacturer's warranty) has a faulty ABS module which has resulted in not having the ABS safety feature. In addition, this failed module renders speed control inoperative, thus increasing fatigue on long trips. The diagnosis was from July 29, 2025 by a Sulphur Springs dealer [very nice folks]. I have reached out to them several times and was told the part is still on... Read more
Incident date: Dec 9, 2025
While driving on the highway, I attempted to accelerate to safely merge into an adjacent lane when the accelerator pedal became stuck in the fully depressed position. The vehicle continued accelerating and the pedal would not release. I applied the brakes and exited the highway at the nearest exit, brought the vehicle to a complete stop, placed it in park, and turned the engine off. After restarti... Read more
Incident date: Nov 1, 2025
The contact owns a 2025 Volkswagen ID Buzz. The contact stated that while the daughter was turning right onto a curb to park and lifting her foot off the brake pedal, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked Honda vehicle, pushing the Honda vehicle approximately eight feet during the impact. During the crash, the vehicle experienced sever... Read more
Crash
Incident date: Oct 20, 2025
The contact owned a 2025 Tesla Model Y. The contact stated that while the vehicle was parked in a school zone area, and while engaging the brake pedal, the vehicle unexpectedly lunged forward with no warning light illuminated. The contact stated that after lifting their foot from the brake pedal, they heard a hissing sound and the vehicle accelerated. The contact attempted to avoid a collision by ... Read more
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2001) — VEHICLE SPEED CONTROL
Dec 15, 2025
Incident date: Dec 24, 2024
ABS locks up because of faulty wheel speed sensors known problem locking up brake pedal resulting in loss of control of vehicle causing collisions and dangerous situations.
Crash
Incident date: May 4, 2025
While driving from Phoenix to Tucson in midday traffic, the vehicle displayed a "Check Transmission" error message. Immediately following this warning, the vehicle experienced a significant loss of motive power while navigating a busy intersection. The car would not shift gears appropriately to maintain speed or move out of the path of traffic, which created an immediate risk of a collision. I was... Read more
Incident date: Nov 4, 2025
This car has a feature that will automatically detect the speed limit and sets the cruise control to an amount relative to it. If speed limit detected is 45, for example, it can automatically set the cruise setting to a configurable amount, say +5mph, and when detected, sets the limit to 50mph. Generally that works fine. However, near us is hwy 190 and is marked with road signs as a junction. ... Read more
Incident date: Dec 14, 2025
I experience a lack of power issue when driving the vehicle and attempting to accelerate past 40-60 mph. I will floor the accelerator and the car still stalls and will not accelerate. This has been terrifying when merging onto the highway and realizing this issue is occurring, as it is sporadic and not noticeable on residential/low speed drives. In the videos I've taken, you can see the engine RPM... Read more
Incident date: Dec 8, 2025
My skid mark symbol comes on, does not go off until 2or 3 days later. My Nissan will not accelerate over 20 miles per hour. I have had mu vehicle checked several times at the Grainger Nissan dealership several times within the past 4 years after they installed a new transmission. They found and corrected other issues, but not what causes the traction lights to come on and decrease speed causing me... Read more
Incident date: Dec 13, 2025
I was trying to park the vehicle and it unexpectedly started to accelerate. I had to slam on the brakes. This is not the first time this has occurred. It’s happened many times. I took it to the Ford dealership and they said they cannot find any problems so then I did some research on the Internet and found there’s other people saying the same thing so there’s clearly a problem with this vehi... Read more
Incident date: Dec 13, 2025
The car stopped in a busy freeway saying electric issue and doesn’t give sufficient time to drive to shoulder. This is the 2nd time this happened within 2 weeks. First time, tesla said high voltage controller had an internal issue with voltage sensing. the hv controller was replaced along with pyrotechnic fuse. Tesla assured this shouldn’t repeat and it repeated again. This has kept us in a ca... Read more
Incident date: Nov 19, 2025
On Dec 12th the speedometer repeatedly showed very incorrect values, both displaying much faster than the vehicle was traveling and displaying zero when the vehicle had accelerated. We have not been able to replicate the issue. And it went away after shutting down and restarting the vehicle. The vehicle has not yet been inspected by anyone. From a safety perspective the speedometer accuracy is i... Read more
Incident date: Aug 1, 2025
Throttle lag truck stalls out when you try to go from a stop. It will cause an accident if this is not fixed. Also engines keep blowing up with out the hybrid system your truck will not have any port to get over to a safe spot on the road. Toyota is replacing engines but the ones they are putting in the trucks are the same ones that are failing.
Incident date: Jun 1, 2023
The vehicle was in supervised full self driving on the turnpike, when all of a sudden it darted out of the lane into th grass hitting a guard rail.
Crash
Incident date: Dec 13, 2025
Vehicle: 2023 Ford Mustang Mach-E (leased) The issue involves the cruise control system and steering wheel control layout (human-machine interface). Cruise control is unintentionally activated when attempting to use the turn signal due to the placement of the cruise control buttons. The vehicle is available for inspection upon request. On two separate occasions while using one-pedal driving, uni... Read more
Incident date: Sep 9, 2025
On [XXX] at [XXX] I was backing out of a driveway when my 2016 Prius V5 accelerated on its own. When I applied the brakes, nothing happened. I hit a curb, which flattened the front passenger tire. In order to get the car to stop, I took it out of gear and put it in neutral. The car finally came to a stop. My speed while backing out of the driveway was less than 5 mph. It accelerated to about 15 mp... Read more
Crash
Incident date: Dec 10, 2025
While driving at approximately 60 MPH on a highway, the vehicle suddenly lost motive power, stalled, and entered "limp mode," shifting into neutral or a low gear unexpectedly. This failure caused a rapid deceleration in high-speed traffic, effectively disabling the vehicle and creating an immediate safety hazard and risk of collision. The engine stalled completely, requiring the vehicle to be coas... Read more
Incident date: Dec 12, 2025
My 2024 Tundra has a throttle delay at times. When you go to accelerate quickly there is a second where the throttle cuts out and the truck stalls. This has almost caused me to get in multiple accidents.
Incident date: Dec 12, 2025
Vehicle shut off while driving several times. Light issues Powered down shifting This truck had done this several times and been returned to dealer. Dealer states take it somewhere else they doing what Stellantis told them
Incident date: Dec 31, 1969
On a cold start, or if you drive with the vehicle in normal mode, from my understanding, vehicles are now fly by wire, the computer has a lag that if you attempt to pull out in front of someone, the truck will simply fail to go, then after a delay.It will take off like a rocket, to circumvent this issue, I have found.If you drive in sport mode, it tends to have less of a delay. But it's a serious ... Read more
Incident date: Dec 2, 2024
Throttle lags/hesitates at times when accelerating from a stop.
Incident date: Dec 15, 2024
The contact owns a 2024 BMW 330I. The contact stated that after starting the vehicle and shifting into reverse(R), while reversing out of a parking space, the accelerator pedal was slightly depressed and the engine revved high, and the contact slightly depressed the accelerator pedal again before the vehicle suddenly unintendedly accelerated and crashed into a stone column before coming to a stop.... Read more
Crash
GMC
SIERRA 1500
(2022) — VEHICLE SPEED CONTROL
Dec 12, 2025
Incident date: Apr 14, 2025
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle independently accelerated. The contact stated that the failure had occurred while driving approximately 60 MPH with the cruise control engaged and set at manual control and not adaptive cruise control. The contact stated that after manually disengaging the cruise control and depressing the brak... Read more
Incident date: Dec 5, 2025
Vehicle will inadvertantly accelerate or set cruise control to high speeds when on residential and low speed roads. Several times when either coming to a stop or accelerating from a stop vehicle has entered cruise control at 55-57 mph. Had to brake to stop vehicle acceleration.
Incident date: Aug 31, 2025
My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car
Incident date: Dec 10, 2025
My vehicle recently began displaying the error messages “Service High-Voltage System” and “Reduced Acceleration – Drive With Care.” Since these warnings appeared, my vehicle’s heating system no longer works at all. This defect creates multiple serious safety hazards: 1.No heat in cold weather: Temperatures in my area are currently around 42°F, and the cabin cannot warm up. This creat... Read more
KIA
SORENTO PHEV
(2024) — VEHICLE SPEED CONTROL
Dec 11, 2025
Incident date: Dec 10, 2025
UNKNOWN- While driving on highway, from 70 mph speed the car suddenly lost acceleration and speed dropped. No response to accelerator. Even with pushing the accelerator high, car will go in high RPM and speed will barely reach 40 mph. I was lucky that there was no other vehicle behind me, especially heavy automobile like semi truck as it would have crashed in me from behind due to sudden propuls... Read more