Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
GMC
SIERRA 3500
(2020) - VEHICLE SPEED CONTROL
Mar 20, 2026
Incident date: Mar 12, 2026
Multipurpose Camera Unit/Millimeter Wave Radar Internal Electronic Failure diagnosed with U3000-49 error code in my 2019 Honda Odyssey. The problem has been confirmed by the Honda service center and reason stated is low heat resistance. Coat of repair is approx $2000 and this is purely due to low heat tolerance levels of the Honda component
Incident date: Feb 17, 2026
The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a Retailer producing code P0018 then at the dealership and produced code P0017. The codes relate to the engine control module (ECM) detects that the camshaft on is out of sync with the crankshaft resulting in m... Read more
MERCEDES-BENZ
GLA 250
(2022) - VEHICLE SPEED CONTROL
Mar 20, 2026
Incident date: Mar 20, 2026
Intermittent issue where info says brake failure/steering assist not working/limited speed to 43 mph. Very dangerous if you’re on the interstate. Becomes hard to steer, brakes don’t work, brakes start burning up. Have to carry tools with me to reset ecm. Very common problem with Silverado with 5.3 gas engine. Chevy needs to fix this issue before someone gets killed. I would give them my truck ... Read more
Incident date: Jan 15, 2026
Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were... Read more
Incident date: Aug 1, 2025
Catastrophic power train failure No warning,except immediately before failure Car rolled to stop Extremely busy road,average passing speed of vehicles 40-60 mph Rear wheels locked Dash indicating drive train error, unresponsive vehicle Manufacturer diagnosed rear drive failure, inverter failure and faulty BDU, battery disconnect unit . Totally random, unprovoked, catastrophic shut down of vehicle ... Read more
JEEP
GRAND CHEROKEE L
(2024) - VEHICLE SPEED CONTROL
Mar 20, 2026
Incident date: Sep 12, 2025
While driving the instrument cluster would flicker and then the truck would down shift gears. The first time it did, it dropped from 6th gear to 3rd gear at 70 mph, and the next time it dropped from 6th to 1st around 65 mph. It also occurred at lower rates of speed.
VOLKSWAGEN
TIGUAN
(2022) - VEHICLE SPEED CONTROL
Mar 20, 2026
Incident date: Mar 20, 2026
On 3/19/2026, the vehicle ignition was turned on. Immediately, we received a variety of warnings, including: "charging system malfunction", "i-ACTIVESENSE Partially Disabled", "Hybrid System Malfunction", "i-stop Malfunction", "Charging System Malfunction", and "Critical Systems Failure". Vehicle has only 20,040 miles. On 3/20/2026 8:30 AM, we contacted the Mazda dealer where vehicle was purcha... Read more
Incident date: Mar 19, 2026
On March 19, 2026, at approximately 1003 hours, I was traveling north on the [XXX] located in [XXX] . I was traveling in the number two lane and my speed was approximately 78 MPH when all of a sudden I had a loss acceleration power and my Kia EV9 began to decelerate rapidly and my dashboard began to flash a loss of power warning. I had no control over my accelerator and could not speed up. Due to... Read more
Incident date: Mar 20, 2026
ICCU unit of the car short circuited right in middle of driving and caused the car to go in "limp mode". Sudden pop noise and slowdown created situation where car could be rear-ended. The part has already caused recall for prior model years, but model year for my car is not included in the recall. Based on internet search it is a continued and widely prevalent issue, manufacture has not done en... Read more
Incident date: Mar 19, 2026
Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me. Please inspect the forward camera/sensors, calibration, AEB settings, and check for any related fault codes or software issues.” This happened on 3/18 ... Read more
Incident date: Feb 10, 2026
COMPONENT: Vehicle Speed Control — Automatic Emergency Braking / Anti-Lock Braking System (ABS) COMPLAINT: I am filing this complaint to report a POST-REMEDY FAILURE of the repair performed under NHTSA Safety Recall 24V589 (GM Program #N242453471) on my 2024 Cadillac Lyriq AWD. RECALL REMEDY COMPLETED: My vehicle received the Electronic Brake Control Module (EBCM) software update on August 13, 2... Read more
Crash
Incident date: Mar 19, 2026
I am reporting a serious safety defect involving unintended acceleration in my 2024 Mazda plug-in hybrid vehicle. On multiple occasions, the vehicle has suddenly accelerated without input from me, creating dangerous situations where I nearly lost control and risked a collision. This issue has occurred at least four times since January 2026. I previously brought the vehicle to an authorized Mazda d... Read more
LAND ROVER
RANGE ROVER SPORT
(2012) - VEHICLE SPEED CONTROL
Mar 19, 2026
Incident date: Mar 16, 2026
The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illuminated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle... Read more
Incident date: Mar 13, 2026
While driving at normal road speed, the vehicle suddenly lost propulsion and entered limp mode. A turtle warning icon appeared along with multiple system fault messages. The vehicle began slowing down on it's own and was unable to accelerate. I pulled to the side of the road. The vehicle displayed an error "Stop Safely Vehicle Will Shut Off Soon". After sitting for a period of time, the vehicle r... Read more
Incident date: Mar 12, 2026
Today I was driving my truck at 55mph on a local highway and all of the sudden I felt/heard/experienced a massive clunk out of nowhere - almost like the truck tried to downshift into 1st or something similarly jarring. It only lasted a second, and then I got a dash light on that said Service AdvanceTrac. Based on the service codes I'm seeing (two of them that are both UO100 codes which indicate lo... Read more
Incident date: Mar 6, 2026
I am reporting multiple life-threatening safety defects with my 2025 Kia Telluride. The vehicle has experienced Sudden Unintended Acceleration, where it accelerates to excessive speeds without driver input. During these episodes, the braking system fails to respond, only allowing the vehicle to stop once its internal safety systems intervene. Additionally, the vehicle suffers from unpredictable st... Read more
Incident date: Mar 18, 2026
Battery charging system cannot be used on fast chargers without potential overheating and fire, therefore, I cannot travel safely beyond my immediate area without incurring a risk to myself and others. The recall has been ongoing with empty promises of a fix since September of 2024, over 1 year and 6 months ago. So, that means this risk has been in place for much longer.
Incident date: Dec 27, 2025
The contact owned a 2019 Acura TLX. The contact stated that while pulling into a detached garage at 3-5 MPH, the vehicle suddenly accelerated through the wall and was hanging out 2/3 of the way. The contact sustained injuries to his head, and medical attention was not provided. The air bag deployed as designed. There were no warning lights illuminated. There was no reported fire. A police report w... Read more
Crash
1 injured
Incident date: Mar 13, 2026
On December 27, 2025, while using the vehicle’s Automated Park Assistant feature to reverse into my assigned parking space in my enclosed residential garage, my 2025 BMW X6 failed to detect a fixed concrete structural column directly in its path. Rather than braking or alerting me (the driver) to the obstacle, the vehicle accelerated into the column, causing rear bumper damage. No warning was is... Read more
Crash
Incident date: Mar 15, 2026
Year 2019, code P1101- vehicle hesitates while drive, will reduce power while driving, while sitting idle at a stop the car will die and I will have to restart the vehicle. Multiple times while driving on the highway at 70mph my car has all of a sudden either reduced power causing the car to jerk and shudder very hard or has lost all power completely and forced me to pull over while avoiding other... Read more
Incident date: Dec 9, 2025
Driving car and then all of the sudden a critical battery alarm appeared and I lost the ability to go above 23 mph. It ended up being the ICCU that needed to be replaced.
Incident date: Nov 25, 2025
I contact the Hyundai dealer about my 2016 Hyundai sonata. for all I know those vehicles have recalls with engine failure/stalling due to premature rod bearing wear, fire risks from malfunctioning electric oil pumps. My car is having those exact problems with the abs lights being on and is also have problems with the VVT sprocket. And the oil I called Hyundai and they said my vehicle only has a re... Read more
Incident date: Jun 10, 2025
After driving the 2025 c300 sedan and leaving it parked for an hour or two, I come back to the car and turn it on. Neither the central screen or drivers screen were operable. The engine, interior lighting, sounds, and other systems were working however all the screens were completely dead. The car had no speedometer, gear selection, park brake, A/C control, or any function. This is the second time... Read more
Incident date: Aug 21, 2025
On Sunday, March 15,2026, I was driving from Houston, TX to Pharr, TX at the speed of 75mph on the left lane to pass an 18 wheeler, with another 18 wheeler behind me, and my truck started idling erratically. I lost speed and my service engine light came on. My truck slowed down and I almost got in a car accident with the 18 wheelers because the truck did this. The truck behind me slowed down on ti... Read more
LAND ROVER
RANGE ROVER
(2016) - VEHICLE SPEED CONTROL
Mar 17, 2026
Incident date: Mar 6, 2026
Circuit board inside the fuse box stopped working and there was no speed indicator, no cruise control, no odometer registering while driving. Also the mechanical fuel pump started leaking fuel at 148,000 miles and now at 156,000 miles it is burning through oil and no oil light came on and the engine went into limp mode and is also now going through coolant too.
Incident date: Mar 13, 2026
On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consis... Read more
Crash
1 injured
Incident date: Jan 21, 2026
The contact owns a 2024 KTM 390 Adventure. The contact received notification of NHTSA Campaign Number: 25V598000 (Vehicle Speed Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no part available for the recall repair; how... Read more
CHEVROLET
SILVERADO 1500
(2026) - VEHICLE SPEED CONTROL
Mar 17, 2026
Incident date: Dec 20, 2025
I got into the car and started it up. Put in reverse car shuts off. Re started and put in reverse. Was able to drive out of apartment parking lot then no power to speed and car was a little jerky and on dashboard it said warning malfunction see owners manual with a few pictures on dashboard
VOLKSWAGEN
ATLAS CROSS SPORT
(2025) - VEHICLE SPEED CONTROL
Mar 17, 2026
Incident date: Feb 27, 2026
The contact test drove a 2026 Hyundai Tucson Hybrid. The contact stated that while stopped, the accelerator pedal was depressed, but the vehicle failed to respond as expected. While releasing the accelerator pedal, the vehicle responded and moved. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notifi... Read more
GMC
SIERRA 1500
(2008) - VEHICLE SPEED CONTROL
Mar 16, 2026
Incident date: Feb 23, 2026
The vehicle’s 10-speed automatic transmission is experiencing severe, erratic, and life-threatening failures at highway speeds. Erratic Shifting & Sudden Downshifts: While traveling at approximately 60 MPH, the transmission unexpectedly downshifts from 10th gear directly to 1st gear without warning. This causes violent deceleration and risks immediate rear-wheel lockup. The vehicle also cycles r... Read more
Incident date: Mar 15, 2026
The front passenger door latch seems to go off and say that the door is open and the alarm goes off in the car so in the middle of the night, the alarm will start ringing and then when driving in the car, it constantly beeps and says the door is open when it’s closed. Sometimes you can’t open the door.
LAND ROVER
RANGE ROVER VELAR
(2019) - VEHICLE SPEED CONTROL
Mar 15, 2026
Incident date: Apr 9, 2025
I was driving south on interstate 15 freeway I was on the 3 lane in the middle of the road I was driving around 65-70 mph when my 1500 Silverado 2016 loose engine power and started to slow down I couldn’t get out fast enough and I almost got hit by three cars because I was driving so slow I pulled over emergency lines and the truck didn’t even start
Incident date: Mar 13, 2026
In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration pedal and pushing it down doesn't always fix the issue. The accelerator foot pedal can be completely down to the floorboard as you are losing speed. The safety issue is that you ar... Read more
Incident date: Mar 13, 2026
The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from 8/26/26, 9/11/25, 10/21/25) and eventually had the F module replaced. This resulted in the system working f... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2020) - VEHICLE SPEED CONTROL
Mar 15, 2026
Incident date: Mar 14, 2026
Driving around a winding turn incline , tacoma hesitated at 40 mph while going down incline. Tacoma rpms fluctuates at 40 mph as if the engine is having difficulty accelerating. You can hear the engine stalling or shuttering to catch up to speed. This is occurred driving at a steady 40mph. The Tacoma seems to be stalling out at a certain speed limit and rpm at 40 mph. It only has this symptom at 4... Read more
Incident date: Mar 15, 2026
Five days after getting back our car from the Honda dealership where they “fixed” the two recalls all warning lights came on and not turn off. Steering, breaking, accelerating all are difficult. There were no issues prior to the dealership “fixing” the recalls. The car was just at our mechanic for brakes and they check our engine, fluids etc every time. There were no prior issues.
VOLKSWAGEN
ATLAS CROSS SPORT
(2025) - VEHICLE SPEED CONTROL
Mar 15, 2026
Incident date: Mar 14, 2026
I took my accord into Snellville GA Honda dealer for fuel pump recall and the day I received it from the service department, it started to sputtter and engine shutdown. I took back 3 times and got a different answer each time. I believe the turbo charger may have been affected from the fuel pump being bad. The latest diagnostic says it has turbo under boost issue.
Incident date: Feb 15, 2026
The accelerator pedal has gotten stuck at full throttle 3 times under the all weather rock creek floor mat. The mat appears to be properly placed in its molded position, but it allows the pedal to go behind the mat and get stuck. 3 separate times this has happened.
Incident date: Mar 14, 2026
P2138 code. Gas pedal stops responding to inputs. Car goes into limp mode and managed to get car off the road. Shut off and waited 5 minutes, restarted and it works again. Associated P0500 code also present. First time this has happened on this car.
GRAND DESIGN
IMAGINE
(2023) - VEHICLE SPEED CONTROL
Mar 14, 2026
Incident date: Mar 13, 2026
While driving on highway, on 3/11/26, car powered down. I had to coast to side of highway. I was able to turn vehicle on after several minutes, but SEVERAL system malfunction error messages (hybrid, accelerator, pre-collision, tpms, airbag, engine…) appeared. The vehicle would not accelerate beyond 10mph. Once I moved it to a safe location, I had the vehicle towed to the dealership. The deale... Read more
Incident date: Mar 4, 2025
This vehicle experiences multiple recurring safety-critical system failures while driving, creating a dangerous operating condition for both the driver and the public. 1. Dashboard / Instrument Cluster Failure While Driving While the vehicle is in motion, the dashboard display intermittently shuts off completely. When this occurs, I cannot see my speed, warning lights, battery status, or any othe... Read more
Incident date: Jan 6, 2026
After recent service from local honda dealership vehicle started to drive sluggish. Had all fluids changed and the coolant flushed when serviced at the dealership. The vehicle now displays several different alerts upon start up "Emissions systems failure" Brake system failure" Hill Assist failure" Power Steering failure". Vehicle was returned to dealership and it was determined the head gaskets... Read more
Incident date: Sep 1, 2025
Car will randomly accelerate when not on gas pedal and/or a delay in brakes working. Has happened on more than one occasion.
Incident date: Feb 17, 2026
February 1st 2026, I done my oil change. My car was running fine. No check engine light was on or anything, my forward collision warning started disabling itself when I always kept it on. When I try to accelerate my vehicle it would take a while to accelerate. March 7th 2026, while I was driving, my car quit while it was still running. It also quit the same day again just in park. March 8th 2026, ... Read more
Incident date: Jan 30, 2026
Car lost power on freeway, had the car towed to local Honda. After several hours of sitting at dealership and talking to several different employees. One employee comes back to tell me the head gasket was blown and needed repaired. And that this is a common issue he has been seeing in this make/model of car.
CHEVROLET
SILVERADO 1500
(2016) - VEHICLE SPEED CONTROL
Mar 13, 2026
Incident date: Mar 12, 2026
Unintended acceleration, on 2 occasions. First occasion, car was in DRIVE waiting at a traffic stop and the engine radically increased it's RPM from idle to over 6000 RPM, remaining there. Braking control maintained the automobile's position. Shifting the car into neutral caused RPM to increase further. The car was shut off, restarted, and seemed to function normally. On the second occasion, whi... Read more
Incident date: Mar 1, 2024
The adaptive cruse control will apply the brakes driving, it happens when driving and there is nothing in my lane as far as the eye can see. Sometimes the Silverado will go from 70 mph to 30-40 or less and back to 70. Most of the time it will apply the brakes for a sec and then off. One time it locked up the brakes from the low 60 ish MPH to almost stoped before I could get control. Every time thi... Read more
Incident date: Mar 13, 2026
I had two codes on my 2022 Forester over last two weeks. First one u0284 was for the Active Grill Shutter. This happened because for some reason Subaru decided to put the fog lights on the same fuse as the AGS. Fog light blew, shorted out blew the fuse, this caused every safety system in the car to turn off. By default these are open so why does loosing 1-2MPG, or longer time to warm up a... Read more
Incident date: Feb 13, 2026
I am an owner of a 2013 F150 with a 5.0 liter V8 engine my transmission speed sensor malfunction causing my truck to abruptly lose power as I was doing 85mph down the turnpike as to where I had to coast to the shoulder of the road and my dash cluster I had no readings of digital components and I had a wrench symbol on my dash board as I was confused of what just happened I killed the engine and re... Read more