Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: May 1, 2025
The radar cruise control system on my 2017 Toyota Highlander is not functioning properly and creates a safety hazard. When initially setting the radar cruise control, the system works as expected. I can accelerate to a desired speed, press the “set” control, and the vehicle maintains that speed correctly. The problem occurs when I try to increase the set speed. After setting an initial speed (... Read more
DODGE
GRAND CARAVAN
(2013) - VEHICLE SPEED CONTROL
Apr 13, 2026
Incident date: Apr 13, 2026
Infotainment freezes and backup camera not working. This immediately started to happen after recent ota update. I never had these issues before this software update. Uploading pictures which shows gear selector is being put in reverse multiple times but camera not displayed. Even infotainment doesn’t respond to any touch.
Incident date: Apr 1, 2022
UNINTENDED CRUISE CONTROL ACCELERATION TO 85 MPH Engaged cruise control to set speed approx 72mph and within 30-45 seconds the cruise control suddenly without warning reverted to 85mph. Startled, I immediately hit brakes and cruise disengaged with no accident. Following days, in safe traffic setting I repeated the pattern of setting highway cruise speed and within 30-45 seconds vehicle cruise set... Read more
Incident date: Mar 9, 2026
ABS Module failure with no replacement available. Unit available for inspection. Vehicle can not be safely driven. Doesn't brake properly and not reliable on wet roads. Speed control non functional. Vehicle has been at dealer for months. Vehicle has been inspected by insurance and Jeep dealership. Multiple warning lamps are lit. First appeared after accident. ABS module replacements are not availa... Read more
Incident date: Apr 4, 2026
Manufacturer Recall C4B and NHTSA Recall Number 24V-896 have not been addressed by the manufacturer. Both recall notices were issued Nov. 27, 2024. The following conditions have occurred in the 2018 Ram 2500 I own. "Vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake Syst... Read more
Incident date: Apr 12, 2026
The ABS module has failed and this is such a widespread issue with Jeep Wranglers that you can't even find a new ABS module part to order. The failure of this part impacts the braking system. Jeep should make a recall and fix this issue.
Incident date: Apr 10, 2026
I was pulling slowly into a parking space at a grocery store, with my right foot on the brake, nearly stopped. Then the car rapidly and suddenly accelerated unintentionally. The car jumped over a bush, a median, rammed into a parked car, pushing it across the next parking lane into a third car. The third car, in turn, bumped a fourth car. Safety: The air bags did not deploy. The potential fo... Read more
Crash
FORD
BRONCO SPORT
(2021) - VEHICLE SPEED CONTROL
Apr 12, 2026
Incident date: Jul 16, 2025
The component involved is the engine and associated knock detection system (KSDS). The system triggered a P1326 code indicating abnormal engine knock associated with a known defect condition. On February 14, 2023, while driving on the freeway, the vehicle suddenly entered reduced power (“limp mode”) and lost acceleration capability in active traffic. This created a safety risk, as the vehicle... Read more
Incident date: Apr 14, 2023
Throttle response is unpredictable. From a stop sign, acceleration is difficult to predict. Sometimes a one second delay occures before acceleration power is effected. With the time delay the throttle has been pressed further than normal. In heavy traffic, a collision could be possible. The problem got worse after a firmware update, during a safety recall to replace rearview touch screen. Pe... Read more
Incident date: Apr 11, 2026
When Tpms light comes on, all safety features including cruise control become disabled. Lane assist and collision safety features become disabled. On top of that, I have had Honda look at my rear end after they replaced a rear upper control arm after being in a ditch and at 246,000 current miles, I have replaced my tires 16 times due to the rear tires ripping the tread off between 10-15k. If ther... Read more
Incident date: Apr 17, 2019
I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.
Incident date: Apr 10, 2026
While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it began to accelerate again. It happened on a Sunday, I called the dealership Monday Morning. I was n... Read more
1 injured
Incident date: Apr 9, 2026
This website shows the wrong information. Recall was successfully repaired but it shows here as unrepaired.
Incident date: Mar 20, 2026
On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. Estimated 30 mph sudden drop in speed then the turtle icon appeared briefly. I took the car to th... Read more
Incident date: Apr 10, 2026
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving very slowly into a parking space, the brake pedal was pressed to stop the vehicle, but the vehicle experienced unintended acceleration and suddenly accelerated forward at a very high rate of speed and crashed into a furniture store showroom window. During the incident, the front end of the vehicle was severely damaged,... Read more
Crash
Incident date: Feb 5, 2026
See attached document for complaint.
HYUNDAI
SANTA FE XL
(2019) - VEHICLE SPEED CONTROL
Apr 10, 2026
Incident date: Apr 8, 2026
I experienced unintended acceleration while operating my vehicle. I was slowly pulling into a parking space at a gym when, without warning, the vehicle suddenly accelerated rapidly forward. I did not intentionally press the accelerator at that time. The unexpected acceleration caused the vehicle to surge ahead and collide with a light post, resulting in significant damage to the front bumper. For... Read more
Crash
JEEP
GRAND CHEROKEE
(2023) - VEHICLE SPEED CONTROL
Apr 10, 2026
Incident date: Apr 3, 2026
On February 5, 2026, at 12:21 PM PST, my 2026 Tesla Model 3 (Hardware 4) collided with a 5-inch wooden pillar while using the Autopark feature. The system failed to provide any audio chimes or visual warnings prior to the impact. I officially requested the driving logs from Tesla to investigate the cause of this failure, but Tesla refused to provide any logs or data. Furthermore, Tesla Service Ce... Read more
Crash
Incident date: Mar 14, 2026
Starting March 30 2026- My Dodge Ram 1500 with the digital dashboard statred registering the wrong speed- Which was always higher than the speed I was going, by a lot! It is still happening to today, we will see tomorrow.
Incident date: Apr 9, 2026
The Kona barely wants to accelerate and stalls out while driving. Even though I recently got a oil change there’s oil consumption and the oil is black as if I never got a oil change. I took it to a hyundai dealer ship, i told them what was wrong they said it’s the timing belt. When that’s not the issue. I recently took it to a mechanic to get a third opinion and to see and fix what is wrong... Read more
Incident date: Dec 25, 2023
APPROXIMATELY THREE WEEKS AFTER PURCHASING THIS VEHICLE, THE ENGINE SEIZED UP AND NO LONGER RAN. I TOOK IT TO THE DEALERSHIP AND GOT A ENGINE AND SUPERCHARGER REPLACEMENT. FROM THAT POINT ON, THE STRUCTURE IS BEEN NOTHING. BUT PROBLEMS AND I AM AFRAID TO DRIVE THIS TRUCK FOR THE SOLE REASON OF IT ACCELERATING BY ITSELF. AND ME ONLY BEING ABLE TO STOP IT BY HOLDING THE BREAKDOWN. ALSO UPON THEN REP... Read more
Incident date: Mar 18, 2026
Electrical components failed car shut down while driving and put me and my daughters at risk I had to have a part with the lightning bolt that come on the dash replaced but that's all the inspection there was no warning only flashing engine light and it shut down it first happened June 2025 and has happened 3 times since. Also the cruise control when set will accelerate on its own and I have to hi... Read more
Incident date: Nov 1, 2024
Car all the sudden stall/ lock up tires at high way speeds due to sudden no warning engine failure causing a massive safety concern My car locked up during a normal drive up a slowly passing a semi when my car died no power steering no engine power transmission locking due engine failure Car was checked and maintenance at the dealer less then a week prior for a small misfire then was dismisse... Read more
VOLKSWAGEN
TIGUAN
(2022) - VEHICLE SPEED CONTROL
Apr 9, 2026
Incident date: Jan 9, 2026
The contact owns a 2019 Honda Accord. The contact stated that while at the stop sign to access the feeder road, while accelerating, the lights started flashing on the instrument cluster. The vehicle failed to accelerate above 5 MPH. The driver turned on the hazard lights, made a U-turn, and pulled over a block away at a stadium. The vehicle was turned off. The contact retrieved DTC: P0301, P0302, ... Read more
TOYOTA
RAV4 PRIME
(2023) - VEHICLE SPEED CONTROL
Apr 8, 2026
Incident date: Apr 7, 2026
Vehicle accelerated on its own. Only able to stop by turning off the ignition. It was cold at the time 8-15degrees F.
Incident date: Feb 1, 2026
The information cluster behind the steering wheel is not turning on. Started all of a sudden. Can’t show speed, none of the advance driving features are working , and not showing gas level.
Incident date: Mar 24, 2026
April 2 I was driving to an appt got off on access road and as I pulled up behind another vehicle the acceleration was faster than the pressure on the pedal warranted and the emergency stop-braking warning came on. After it was safe to proceed to my destination I proceeded to a parking spot as I turned to pull in the vehicle rapidly accelerated on its on and jumped the side walk. I attempted to br... Read more
Crash
Incident date: Nov 20, 2023
"My 2025 Volkswagen Jetta is subject to Safety Recall 26V185 (90Z5). The vehicle's instrument cluster fails to display speed, RPM, and safety warnings upon startup, creating a severe safety hazard. I visited Heritage Volkswagen Catonsville on 04/07/26, and they officially documented that the 'REPAIR NOT YET AVAILABLE.' Volkswagen Customer Care has refused to open a repurchase case or provide a saf... Read more
Incident date: Apr 4, 2026
Instrument cluster has stopped working. Issue has been confirmed with Matt Bowers Hyundai in Gulfport, MS. Similar to the TSB 22-01-058H. Instrument cluster fails to display RPMs, Temperature, Speed, and Fuel level. Auto Bright headlights fail, seatbelt warning lights fail. Cruise control becomes inactive. Also have noticed this to cause parking sensors to become inaccurate.
Incident date: Mar 30, 2026
While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior).
Crash
Incident date: Feb 14, 2024
I been in three accidents in this vehicle license plate [XXX] n the air bag never deployed when it should of .I was covered by farmers insurance on XXX claim number XXX-1 the other one on XXX claim number XXX-1.The other accident was on 01-12-2024 for this one I was covered by pacific adjusting and claim. Claim number XXX .Now I'm getting a default airbag code when it never came on before I'm put... Read more
Crash
Incident date: Mar 26, 2026
I was at full stop on [XXX] facing [XXX] at a red traffic signal at intersection. Then while still at light which was red the vehicle unexpectedly accelerated toward [XXX] on its even with feet on brake, I attempted to maneuver to avoid colliding with vehicles traveling on [XXX] , then made a sharp right turn on sidewalk of [XXX] drove striking a "Bee Line Bus" sign located in front of [XXX] .... Read more
Crash
Incident date: Nov 25, 2025
Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s
Crash
JEEP
GRAND CHEROKEE
(2023) - VEHICLE SPEED CONTROL
Apr 7, 2026
Incident date: Apr 3, 2026
My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80MPH. In Arizona, the flow of traffic is quick and intense. I am unable to reliably drive on the freeway because of how my car is restricted. Ford refuses t... Read more
Incident date: Mar 7, 2026
This is the third time that my jeep has completely shut off with no warning and in the middle of traffic. I am unable to turn on any hazard lights. The power goes completely out, and I am unable to put the car in neutral or anything to be safe. I have reported this issue in the past. The dealership is unable to figure out what is wrong and I keep trying to get this resolved before it turns out tra... Read more
Incident date: Feb 16, 2026
While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of br... Read more
Crash
Incident date: Apr 2, 2026
Summary of Safety Issue The vehicle repeatedly experiences sudden loss of propulsion while driving, accompanied by a “Stop Safely Now” warning message and various other dashboard warnings . During these events the accelerator pedal becomes completely unresponsive while the vehicle remains powered, indicating a failure of the hybrid propulsion system or high-voltage battery control system. The ... Read more
Incident date: Apr 5, 2026
ABS Module has been on backorder since 2021. Cannot get an ETA on part from the dealership. They advised its been on backorder 3 yrs at the time issue was confirmed. 9 months to date on backorder list. No traction control, ABS, cruise control and emergency brake. The vehicle has lost speed making it not maintain a speed on hills, and highway. Vehicle feels unstable.
Incident date: Mar 18, 2026
I heard a noise thought it was my brakes, my mechanic said it was a transmission. Now it stalls when take off and at lower speeds very loud
Incident date: Nov 7, 2025
I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet condi... Read more
Crash
1 injured
Incident date: Apr 6, 2026
Just bought a 2020 Alfa Romeo Giulia from Carvana and two days later while driving the check engine light came on along with the electronic throttle light and the auto start/stop light. While driving the vehicle went into complete limp mode in a busy intersection and I had to pull off quickly to avoid being hit by other traffic. Engine codes came up fuel pressure related.
GMC
SIERRA 1500
(2020) - VEHICLE SPEED CONTROL
Apr 6, 2026
Incident date: Mar 23, 2026
I was parking my car a Hyundai Ioniq 6, in an easy parking space when I briefly removed my foot, which was lightly depressed on the gas pedal to hit the brake pedal, the car suddenly accelerated jumped the curb hit another car and hit a tree. The airbag did not deploy I am uninjured. The other car was parked, but was damaged. My car was damaged. It all happened in about two or three seconds and my... Read more
Crash
Incident date: Mar 10, 2026
3rd time driving our Volvo on the road and having the automatic emergency brake engage too early or in this instance, with no vehicle in front of us. We have been dealing with issues related to the safety systems and error messages in our Volvo related to “blind spot”, “automatic emergency braking”, and sensor failures or errors since having our vehicle leased since 2023. It has been in... Read more
Incident date: Nov 1, 2025
Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new eng... Read more
Incident date: Nov 1, 2025
When driving the transmission is slipping meaning it jerks forward when accelerating on the road.
VOLKSWAGEN
ID.4
(2023) - VEHICLE SPEED CONTROL
Apr 5, 2026
Incident date: Sep 15, 2025
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
Incident date: Apr 1, 2026
Shortly after my second time getting the battery looked at for the 4XE recall my vehicle was very sluggish from a stopped position with the pedal fully pressed. After 5-10 seconds the vehicle lunges forward aggressively as it goes from electric to gas mode
Incident date: Dec 22, 2025
The vehicle experiences intermittent loss of power and unstable acceleration while driving at normal speeds (approximately 45–55 mph). The vehicle will surge, hesitate, and fail to maintain consistent speed, creating an unsafe condition in traffic. While driving, the vehicle does not consistently respond to throttle input and may unexpectedly lose acceleration. This creates a risk of being rear... Read more
Incident date: Apr 4, 2026
My 2017 Acura MDX unexpectedly shifts into neutral while I am driving, specifically when slowing down approaching stop signs. When this happens, the vehicle loses power and will not accelerate, creating a dangerous situation in traffic. I have to manually press the Drive button to put the vehicle back into gear while still on the road. This has happened multiple times without warning and no recall... Read more
Incident date: Oct 14, 2025
Subject: Safety Complaint – Transmission Lead Frame Failure (2013 Ford F-150) I am submitting a safety complaint regarding my 2013 Ford F-150 (VIN: [XXX] ), which has experienced a confirmed failure of the transmission lead frame connector (output speed sensor), a known defect previously acknowledged by Ford Motor Company. This vehicle has only 28,000 original miles and has been properly maint... Read more