Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Jan 14, 2026
I was driving down the interstate in the mountainous region of Montana. While coming down the hill, I lost all power in my vehicle. My car continued to slow down, unable to accelerate. I had multiple warnings/things flash across my screen that identified that I no longer had access to them. After about 30 minute or more of driving slower and slower, able to initially go 30 mph, then it continued t... Read more
Incident date: Jan 13, 2026
All lights shown on monitor. ADAS system would not be functional. Went to dealer and checked for causes. Recommended to replace fuel injector, spark plug, and battery. Since battery was replaced in two months, vehicle only did the checking. However, the condition kept on after a few days. Spark plug was replaced a day before yesterday and the condition came back yesterday. Researched online and se... Read more
Incident date: Nov 25, 2025
The vehicle experienced repeated and unpredictable loss of drivability while in operation. The transmission intermittently disengages and the gear indicator rapidly cycles between Park, Reverse, Neutral, and Drive without driver input. During these events, the vehicle loses propulsion and becomes unsafe to operate in traffic. Warning messages and instrument cluster anomalies were observed prior to... Read more
Incident date: Aug 1, 2022
My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.
Incident date: Dec 13, 2025
My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became ver... Read more
Incident date: Jan 13, 2026
While driving in the dark this morning with my eight year old in the backseat, my headlights shut off, my entire dash including my speedometer, warning lights, radio, heat, heated seat and steering wheel, lost electricity.
Incident date: Aug 22, 2025
The ABS module failed causing the cruise control, ABS, and traction control systems to become inoperable.
FORD
MAVERICK HYBRID
(2022) — VEHICLE SPEED CONTROL
Jan 13, 2026
Incident date: Jan 13, 2026
As I was traveling on freeway at 65 mph cruise control disengaged. After I was notified to service engine soon and check engine light came on. Throttle was unresponsive forcing me to cross 4 lanes of the 5 freeway. Pulled over and shut off vehicle checked fluids. Nothing out of spec.restarted vehicle and would not get out of limp mode.
CHEVROLET
SUBURBAN 1500
(2025) — VEHICLE SPEED CONTROL
Jan 13, 2026
Incident date: Sep 26, 2025
Engine failed going 70mph on highway at 2k miles. Display said acceleration no longer available and app said transmission code was needing to be checked however once taking to dealer I was told it was an oil sensor then told there was shredded metal in my engine and I needed a full engine replacement. My car was in the dealership for over 50 days. I was pregnant and with two small children in the ... Read more
Incident date: Oct 11, 2025
The contact owns a 2004 Honda Odyssey. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the roadway, turned off the vehicle for approximately 30-minutes before restarting the vehicle; however, the failure persisted. The vehicle was towed to her residence. The failure had occurr... Read more
Incident date: Dec 4, 2025
I get random lags in thorttle engagement when starting from complete or rolling stops. When this happens, it behaves like there is a delay between the throttle input and the engine resoponse. Push the throttle to go, and no go, and after a delay of usually part of a second, then it jerks and goes. Most times there is no problem and the throttle responds correctly, but this issue occurs randomly... Read more
Incident date: Jan 10, 2026
Driving around town and the car just dies on me. I had my kids with me in the car this time when it happened. This is now getting scary when my car is my daily driver and I should not have to worry if I have my kids in the car when I drive it and it just dies. If my kids get hurt due to an accident from this dang recall that is taking MONTHS to get any remedy I should be able to get out of my leas... Read more
Incident date: Jan 9, 2026
This had happened a year ago. I was driving and my anti collision brake just started to make a beeping noise and was telling me to call a toyota dealer. And before that the anti collision brake would go off when there was nothing in front of me. A few months later my cruise control and lane assist also stopped working. I took it in for a diagnostic and they couldn't tell me the real problem and t... Read more
Incident date: Dec 1, 2025
Motor blew going down the road.
Incident date: Nov 1, 2025
When pulling out turning left across a busy street, my vehicle did not accelerate when I pressed the gas pedal for approximately one second. While only a short time, this was enough time to roll into the middle of traffic, but not get out of the way. This throttle hesitation/delay happened twice more in the same trip.
Incident date: Jan 9, 2026
Every month I am receiving a check engine light for abs / traction control / failure. Dealer states HPU unit is bad, however I noticed all the fuses in the fuse box were loose. I pushed them in to reseat and the error cleared. This happens monthly. This last time happened during a snow storm and disabled abs.
Incident date: Jan 9, 2026
INCIDENT SUMMARY In February 2025, while driving on the freeway, my vehicle experienced a sudden and complete loss of power. The battery rapidly depleted without warning, causing the vehicle to decelerate dangerously in moving traffic. A Stabilitrak warning appeared on the display. I was fortunate to reach the shoulder safely, but this failure created an extremely hazardous situation that could ha... Read more
Incident date: Dec 16, 2025
I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden... Read more
Crash
2 injured
Incident date: Dec 3, 2025
On [XXX]. My car went into unintended acceleration at full throttle of 8000 RPMs. The engine was stuck at maximum power and would not slow down. My car slide until it hit a curb and was forced to stop. However, the engine was still running at full maximum capacity at full unintended acceleration. My [XXX] son had to go to ER and it almost cost the lives of 4 other people. I am very scared to... Read more
Crash
1 injured
Incident date: Jan 11, 2026
I was driving on the highway above 60 mph, and I suddenly got a "propulsion power reduced" alert, along with a yellow indicator light. I almost immediately thereafter got a message saying "speed reduced to 50 mph" and then "speed reduced to 30 mph." I got no acceleration when I depressed the accelerator pedal. In fact, it felt like the car had engaged the regenerative braking to actively slow me d... Read more
Incident date: Oct 7, 2025
Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.
Incident date: Jan 9, 2026
The contact owns a 2020 Toyota Camry Hybrid. The contact stated that while parked in the CVS drive-thru, the contact shifted the gear shift into reverse when the vehicle unintendedly accelerated in reverse, the brake pedal was depressed, and the vehicle was shifted into drive; however, the vehicle accelerated independently again, causing the contact to crash into the rear of the vehicle in front. ... Read more
Crash
Incident date: Jan 7, 2026
My car periodically shuts down while on highway and once a week is completely dead and requires a jump or a tow. I have brought this to the dealerships attention for over 18 months and they continue to tell me that the problem is fixed. The car shut down and was completely dead again this week. No one from NA Volvo has ever called me back when I report the problem or has responded to countless inq... Read more
Incident date: Jan 7, 2026
On three occasions, gas pedal went limp, and required restarting engine to reset controls to get gas pedal working again. On one occasion, brakes failed to operate leading to a collision. And forward collision warning did not activate.
Incident date: Jan 3, 2026
Driving on interstate and gradual onset of clicking/knocking. Within 5 minutes complete loss of propulsion and throttle. RPM went to zero. Oil pressure/temperature/engine lights all fine. Dealership states "catastrophic engine failure." My family was in the vehicle. Fortunately still had power steering and brakes and able to guide vehicle to shoulder.
Incident date: Jan 9, 2026
I was driving around 35mph, when I switched the DRIVE MODE to CUSTOM, the car went into neutral, and started to coast for a few hundred yards. I then switched it back to the standard drive mode, and it went back into gear. I proceeded on without further incident.
Incident date: Dec 24, 2025
Received transmission fault error while driving the car (car was in motion). Car could not accelerate despite appkying pressure to the accelerator. Car failed to to shift while car was in motion. Vehicle stalled 3 times on the date indicated. Had vehicle diagnosed at a ford dealer. Requires a remanufactured transmission thats costs $7500 (more than the vehicle is worth). This is a known issue amon... Read more
Incident date: Jan 8, 2026
I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lo... Read more
Crash
1 injured
Incident date: Jan 9, 2026
INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or va... Read more
Incident date: Jan 10, 2026
Experiencing intermittent propulsion system failure with multiple simultaneous warning messages on 2017 Chevrolet Volt at approximately 59,000 miles. WARNINGS DISPLAYED: - "Propulsion Power Reduced" message - "Check Tire Pressure Monitoring System" (false alert - all tires properly inflated and recently replaced) - Multiple dashboard warning lights including exclamation point indicators - Vehicl... Read more
Incident date: Jan 10, 2026
Vehicle has experienced multiple incidents of sudden loss of propulsion, including at highway speeds. Engine revs when accelerator is applied but vehicle does not accelerate, as if in neutral. Multiple warning lights illuminate, including “Service Transmission.” I narrowly avoided a rear-end collision. Diagnostic codes recorded include U0402 (invalid data from transmission control module) and... Read more
Incident date: Jan 9, 2026
Rattling noise coming from the belt assembly. Tensioner pulley is shaky and alternator had a piece brake off causing metal shavings to fly around.
LAND ROVER
DISCOVERY SPORT
(2016) — VEHICLE SPEED CONTROL
Jan 10, 2026
Incident date: Dec 28, 2025
Twice: once in August and most importantly 09/07/2024 was slowing down to stop at a dry cleaners when the car reved up and accelerated forward. I continued to apply brakes all the way to the floor and couldn’t get it to stop, so ran into the businesses’s van. USAA paidfor repairs to both, but due to fears for my safety and life and those of others, I have not driven it since. I have had it t... Read more
Crash
1 injured
Incident date: Jul 14, 2021
I own a 2018 Ram 2500 equipped with the 6.7L Cummins diesel engine that I purchased brand new in Iowa. For approximately the last four to five years, my vehicle has displayed persistent warnings including “Service Electronic Braking System,” ABS warning light, and traction control warnings, accompanied by constant audible alerts. As a result, multiple braking safety systems are disabled, inclu... Read more
Incident date: Nov 19, 2025
I am filing a formal complaint regarding serious safety and mechanical problems with my vehicle. The brakes do not function properly and I have to add brake fluid every few days, which indicates a possible leak or brake system failure. This creates an extremely dangerous driving condition. The vehicle also has electrical problems, including malfunctioning lights. The engine has lost power, making ... Read more
Incident date: Mar 7, 2025
In 9/2025 I noticed that the vehicle software was defaulting to a speed limit of 55 mph. I noticed that when in any form of autopilot and FSD it would accelerate to that speed. This happens in any situation before the car encounters a sign or an area that it's internal map corrects it, which is not common outside of major routes in Idaho. This includes paved marked roads, graded roads, single trac... Read more
Incident date: Jan 9, 2026
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The... Read more
Incident date: Jan 6, 2026
I was pulling into a parking space at my church, same place I routinely parked. I was moving forward slowly with foot on brake alternating lifting foot to move forward until I was all the way in. As I lifted my foot from the brake, the car suddenly accelerated forward, going over the cement parking block, on to the grass and sidewalk before it stopped. Two metal handrails along the steps into the ... Read more
Crash
Incident date: Jan 8, 2026
This is an update to my previous entry regarding my 2025 Honda Pilot. The car dealership brought the Pilot back to us in February, 2025, stating there was nothing more they could do and told us it was unfixable. From February until current, we continue to experience the same safety concerns: We will be driving it on the highway, going 70 mph, the Pilot brakes hard to half its speed, and all safety... Read more
Incident date: Dec 1, 2025
The Instrument Cluster, the Speedometer and "NOW" the Odometer are not working--absolutely dead. "NOW" is in caps because to my surprise I noticed just recently that the Odometer is not working. In April 2021, after several weeks of waiting for the repairs to be finished, a Kia dealer, PEAK KIA in Colorado replaced the Instrument Cluster because of the faulty Speedometer. (This repair was done ... Read more
Incident date: Jan 8, 2026
The contact owns a 2024 Chevrolet Express. The contact stated that while attempting to accelerate, the vehicle hesitated, jerked, and stopped unexpectedly. There were no warning lights illuminated. The vehicle was serviced by an independent mechanic who determined the failure was associated with DTC: P129F-00 (Fuel pump drive control module). The part was replaced. The contact stated that the vehi... Read more
Incident date: Jun 9, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting ... Read more
Incident date: Jun 30, 2023
The electronic dashboard goes black while driving. I was driving to work on the highway at highway speeds and the entire electronic dashboard went black including the hud display and the radio screen. The radio screen turned back on and auto reconnected to my phone and android auto. I was able to safely get to an exit and park, turn off the car and restart and the dash did come back on to then go ... Read more
Incident date: Nov 3, 2025
I am reporting a safety-related issue involving the ECM / torque converter on my 2012 Toyota Camry. This issue can cause loss of power, hesitation, or stalling which presents a serious safety concern while driving. The issue impacts drivability and can result in sudden loss of acceleration or engine stalling, especially at higher speeds or during merging. This creates an increased risk of collisio... Read more
Incident date: Nov 8, 2024
On 1/6/2026, as I slowed down as I was turning into my parking lot. I had Eco and e-pedal ON for regenerative braking. As I was turning into the parking lot, the car suddenly accelerated, went over the curb, across the street, over another curb before finally stopping after colliding with a structure. I was driving slowly and distinctively recall braking. This sudden unintended acceleration put s... Read more
Crash
Incident date: Nov 14, 2025
The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The v... Read more
Incident date: Dec 1, 2025
Summary of Safety Defect: While my 16 year old daughter was driving our 2014 Kia Soul in December 2025, the car suddenly lost power in traffic and would not go over 20 mph; the check engine light came on and the vehicle entered limp mode. The sudden drop in power created a high anxiety, hazardous situation for my daughter, who had only had her license for a week, during rush hour traffic. The vehi... Read more
Incident date: Jan 7, 2026
I am the original owner of this vehicle and the engine and controls have not been modified in any way. Yesterday while driving at approximately 30 mph on a surface street with dry road conditions in the “2H” setting on the Drive Modes Selection Dial my truck spontaneously shifted into four-wheel drive high and then attempted to switch into four-wheel-drive low – “Rock Crawl Mode.” The ... Read more
Incident date: Jan 7, 2026
I bought the car on September 2, 2025. The car has been in the dealer 5 times. The last one started on December 2, 2025, and still in the dealer as of today (January 8, 2026) no solution has been found. Most of the time is having problem with the technology in the car. I cannot even drive it. It has problem with cameras, Traffic sign recognition, adaptive cruise assistant, adaptive light malf... Read more
Incident date: Jan 7, 2026
As of [XXX] , I witnessed a squealing sound coming from the rear end of my 2018 Denali Yukon XL truck. And it's affecting my braking. And it jerked when I changed my gears on my truck . And there are lights on in my dashboard on my truck. The engine light was blinking on and off and the traction control light was blinking on and off also. But the back driver side of the truck was squealing also. P... Read more