Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Jan 27, 2026
Vehicle equipped with Tesla Full Self-Driving (Supervised v 14.2) software exhibits unsafe automated following behavior. The system maintains following distances that are too short at steady speeds, including behind stable lead vehicles with no braking or traffic disturbances. Tesla’s own Safety Score system flags this behavior as “following too closely,” indicating elevated collision risk.... Read more
Incident date: Jan 24, 2026
Vehicle equipped with Tesla Full Self-Driving (Supervised v 14.2) software exhibits unsafe automated behavior due to removal of driver speed control. The system infers speed limits and driving speed without allowing the driver to set a safe maximum speed. In residential neighborhoods with children, pedestrians, and shared social spaces, the vehicle drives at model-inferred speeds that are sociall... Read more
TOYOTA
SIENNA HYBRID
(2025) — VEHICLE SPEED CONTROL
Jan 27, 2026
Incident date: Oct 7, 2025
The contact owns a 2025 Hyundai Palisade. The contact stated that while attempting to come to a complete stop, the transmission unexpectedly upshifted to accelerate independently. While depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not... Read more
TOYOTA
HIGHLANDER
(2022) — VEHICLE SPEED CONTROL
Jan 27, 2026
Incident date: Dec 15, 2025
Subject: Safety Complaint – 2022 Honda HR‑V – Intermittent Unintended Acceleration While Braking I am submitting this complaint regarding a serious safety defect in my 2022 Honda HR‑V. On multiple occasions, the vehicle has unexpectedly accelerated while I was pressing the brake pedal. This behavior is intermittent, unpredictable, and dangerous. Description of the Issue: While slowing dow... Read more
GMC
SIERRA 1500
(2023) — VEHICLE SPEED CONTROL
Jan 27, 2026
Incident date: Jan 10, 2026
During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eve... Read more
Incident date: Jan 12, 2026
This vehicle has had multiple incidents of surging of the propulsion system both on battery power and when powered by the internal combustion engine, causing loss of propulsion and sudden acceleration almost causing collisions multiple times. We have paid for over $4,000 in repairs that are not covered under the propulsion system warranty, and these repairs have not remedied the issue.
TOYOTA
HIGHLANDER
(2021) — VEHICLE SPEED CONTROL
Jan 26, 2026
Incident date: Jan 26, 2026
- The vehicle has been experiencing shifting issues (its an automatic vehicle) when driving in all instances and at all speeds that has progressively gotten worse over the past 4-8 weeks. - As it seems to be a transmission issue (and a known one pending litigation) the safety issue is if the transmission fails during operation of the car. - It was brought to a dealership to be inspected after it ... Read more
Incident date: Jan 26, 2026
The vehicle frequently fails to engage gas engine when depressing gas pedal to any degree. A full push of the gas pedal does not result in gas engine engagement. This has happened over 15 ties since the recall computer update last summer (2025). This creates extreme danger because the operator expects the full power of the engine to engage when pulling out of intersections or crossing oncoming tra... Read more
Incident date: Jan 24, 2026
This has been ever since I got my van. Sometime when I drive my lights come on and it goes into limp mode. Most of the time. When I start my van my lights will turn on. I have to turn my car off . Then start again to get my van riding correctly. The other day I was making a U-turn and my engine stalled and I was almost hit by a truck.
GMC
SIERRA 1500
(2024) — VEHICLE SPEED CONTROL
Jan 26, 2026
Incident date: Jan 18, 2026
While traveling 60 mph on a divided highway went to pass another vehicle. Had no throttle response the engine had completely turned off, locked up seized up. I’m not sure what caused the engine to just lose all power. Had to go back to the lane and luckily there was a turnoff where I was able to turn off the highway.
Incident date: Jan 25, 2026
January 25th, 2026 13:30 I was coming to a stop at an intersection with my foot on the brake pedal when suddenly my vehicle lurched forward potentially causing rear end collision with the truck in front of me that was stopped at the red light. My vehicle finally came to a stop when I pressed hard on the brake pedal. This problem happened today, so I have not reproduced it. I have not had it check... Read more
Incident date: Dec 19, 2025
I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelera... Read more
Crash
1 injured
KIA
CARNIVAL HYBRID
(2026) — VEHICLE SPEED CONTROL
Jan 25, 2026
Incident date: Jan 24, 2026
Driving on freeway with the heater on, Cold weather, car had multiple issue messages (transmission control unit and adaptive cruise control) as well as a check engine light come on as the car went limp and would not accelerate. Has to pull off of the freeway after nearly getting in multiple accidents due to losing speed from 65 mph to 30. Had the gas pedal all the way to the ground and the car wou... Read more
GMC
SIERRA 1500
(2023) — VEHICLE SPEED CONTROL
Jan 25, 2026
Incident date: Sep 12, 2025
This malfunction is ongoing and the dealership cannot fix the problem. The first time it happened in September 2025. I was driving down the road and the gauges started to go crazy. The screen on the dash said reduced acceleration. Then it said Service ESC. Then it said Service Traction Control. It would not let me go over 40 mph. I took it to the dealership and they told me I needed a valve body r... Read more
NISSAN
PATHFINDER
(2025) — VEHICLE SPEED CONTROL
Jan 25, 2026
Incident date: Jan 25, 2026
Vehicle stalled on highway during extremely low outside temperatures and snow covered roadway. Engine malfuction, reduced power error code briefly appeared followed by a complete engine stall. Vechicle had no power and immediately needed to be steered to safety. Near whiteout conditions lead to an extremely dangerous situation, nearly causing a nearly collision. Prior to this incident, the veh... Read more
Incident date: Jan 15, 2026
After having the 68C recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in Electric mode. What happened was the jeep seemed to lose power and decrease in speed while ... Read more
Incident date: Jan 24, 2026
I was involved in an incident where the vehicle (R1S 2026) accelerated unexpectedly, struck the car in front of me and the brakes were unresponsive at the time. The car only stopped after crashing.
Crash
Incident date: Nov 29, 2025
My 2018 BMW M6 which cost me almost $90,000 suddenly lost its suspension balance and height. Driving got bouncy, axles lost balance, driving turned hazardous. It was diagnosed that , The Virtual Dynamics Management module was fried and defected. The replacement cost $2,571.40 which Irvine California BMW made the recommended repair. After revisiting and researching the root cause, speaking with... Read more
Incident date: Jan 17, 2026
Vehicle has an open safety recall with no repair available. I have been waiting over two years for parts with no ETA from the manufacturer or dealership. During this time, the vehicle has experienced loss of power while driving, creating a safety risk. The dealership has acknowledged the recall but cannot complete the repair due to parts unavailability. The vehicle remains unsafe to operate, and t... Read more
Incident date: Dec 26, 2025
THE SFLOOR SHIFTER AND LINKAGE JUST WENT OUT RANDOMLY AND CAUSED THE VEHICLE TO BE COMPLACENT AND NON-REPAIRABLE WITHOUT ANY FAULT OR DAMAGE BY ME OR PREVIOUS OWNER THE ENTIRE VEHICLE IS BEEN UNSERVICEABLE AND HAS BEEN UNABLE TO LOCATE THE ORIGINAL DISCONTINUED PART AND I BELIEVE ALL 2000 CLK 320 BENZ CABRIOLET MODELS HAVE THE SAME DEFECT WITHIN THE LINKAGE AND SHIFTER WHICH IS IT BECOMES STUCK ... Read more
Crash
Incident date: Jan 9, 2026
When driving my car all of a sudden it loses power almost like it’s struggling to go but the RPM revs up and makes a loud noise and my car kind of got stuck for a minute and there were cars behind me then it started going but every couple minutes it would do that again rev up really loud even when I barely push the gas and lose power and then go I have no idea why it was doing that I took it to ... Read more
TOYOTA
RAV4 PRIME
(2023) — VEHICLE SPEED CONTROL
Jan 23, 2026
Incident date: Dec 15, 2025
Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components.
Incident date: Jan 15, 2026
On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgia when the instrument cluster/speedometer display went completely blank while driving. This is an intermittent issue that occurs without warning - the display turns off and sometimes freezes. Because the speedometer was not displaying, I had no way to know my actual speed. I was pul... Read more
MERCEDES-BENZ
GLE 450 4MATIC
(2026) — VEHICLE SPEED CONTROL
Jan 23, 2026
Incident date: Nov 8, 2025
While driving on a limited-access highway at 65 mph with cruise control engaged, the vehicle unexpectedly reduced speed to 50 mph without any driver input under steady traffic and road conditions. No braking was applied by the driver, and no warnings or alerts were displayed prior to or during the speed reduction. Separately, the vehicle’s displayed speed-limit information was unstable during h... Read more
NISSAN
PATHFINDER
(2024) — VEHICLE SPEED CONTROL
Jan 23, 2026
Incident date: Oct 2, 2023
The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, t... Read more
Incident date: Jan 9, 2026
Stall or hesitant acceleration which has caused many unsafe situations for me and my family. This happens frequently since the vehicle was purchased new.
Incident date: Jan 2, 2026
Car started shaking in the middle of driving it about 30 mph and all the electrical like door locks were going up and down car wasn’t accelerating and an alert came up for stabilizing wheels i believe. It happened for about a couple seconds and then everything went back to normal and randomly happens while I’m driving.Check engine appeared and went to the mechanic shop i usually go to and foun... Read more
Incident date: Sep 18, 2025
How are you? The problem with our Hyundai involves the engine and engine control system. My vehicle is equipped with the same 2.0-liter Nu GDI engine that Hyundai recalled in other 2021 and 2022 vehicles for engine stalling, internal engine damage, and fire risk. Although my VIN is not currently listed, the engine itself is identical to the recalled engines and is available for inspection. Since... Read more
Incident date: Jan 19, 2026
Screen is black and no app access. No power to accelerate.
Incident date: Jan 21, 2026
I bought this car on 12/15 with 97k miles on it, and the second day it started jilting very badly when SLIGHTLY acceleration. Now, I have noticed when I am at a stop light, it takes an additional 2-5 seconds to “Jult” back up to speed while everyone else that was at the light is very much so ahead of me. There were a few times the car didn’t accelerate, and the person behind me almost hit me... Read more
Incident date: Jan 22, 2026
After 68c recall vehicle on electric mode looses complete power “maximum throttle input”uphill for roughly 5-10 seconds until gas engine kicks in to support. On 2 drives after getting the vehicle back i almost got rear ended by an 18 wheeler both times
Incident date: May 8, 2023
I was driving down the highway at the posted 70mph limit in medium traffic. The car started to sputter and wouldn't accelerate. The car started to decelerate and cars coming from behind had to quickly swerve to avoid me. The cab then filled with the strong smell of gasoline and I became light headed. The car reduced to around 10mph and I pulled off the highway into a gas station and waited for a t... Read more
TOYOTA
HIGHLANDER
(2021) — VEHICLE SPEED CONTROL
Jan 22, 2026
Incident date: Jan 9, 2026
The contact owns a 2021 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally and failed to accelerate as intended while depressing the accelerator pedal. The contact pulled to the side of the road. The vehicle failed, then failed to respond while in drive or reverse. No warning light was illuminated. The contact called for Roadside Assista... Read more
Incident date: Sep 24, 2025
There has been an open recall for over a year and no remedy has been found. I am having failure with my speed power and every dealership wants to charge me because there is no remedy for this recall. My vehicle is eventually going to give out if I don't get this fixed and unfortunately i don't have the money.
Incident date: Jan 13, 2026
As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more
Crash
1 injured
Incident date: Nov 16, 2025
The PTU was bad and was replaced by the dealership under Chrysler extended warranty. The dealership then said the transfer case module and motor needed to be replaced and while at the dealership replacing those components they informed me that the rear differential axle is bad resulting from the bad PTU
Incident date: Jan 21, 2026
Vehicle was around empty with 40miles remaining and would not start via keyless remote. Upon starting the vehicle all lights on the dashboard came on, this has happened previously and it fixed itself. When this happens, I have 0 brakes. Forward Collision unavailable, Service Brake Pads monitor, Service Traction Control, Service Steering Column, but most importantly Brake System Failure
JEEP
GRAND CHEROKEE
(2024) — VEHICLE SPEED CONTROL
Jan 22, 2026
Incident date: Mar 24, 2025
While driving in the Los Angelas area on March 24, 2025, on the 210 Freeway approaching the 605 Freeway the vehicle abruptly decelerated from 65mph to 45mph. A message appeared instructing "continue to your destination, do not turn off your engine, if you turn off your engine you may not be able to start it again." We contacted Jeep Connected who directed us to Cerritos CDJR. As we were heading so... Read more
Incident date: Jan 16, 2026
The contact owns a 2014 Ford F-150. The contact stated that while shifting into reverse or drive, the vehicle seemed to be in neutral and failed to move. The vehicle failed to shift into gear. The wrench symbol was displayed. After resetting the codes, there was an abnormal squealing sound. The engine light was illuminated. The vehicle went into safe mode. The contact stated that the vehicle was t... Read more
Incident date: Dec 17, 2025
I wanted to register a complaint on an issue we have experienced in our 2024 Honda Prologue EX Elite with the "CV axles." This vehicle was sold to us with like-new mileage and was also certified, pre-owned by Honda. Symptoms of the problem were knocking sounds heard from the lower, front section of the car when accelerating from a stop and turning at the same time. It was first noticed around 4... Read more
Incident date: Nov 25, 2025
Vehicle stalls after stopping often
Incident date: Jan 21, 2026
The transmission of this model car is very poorly programmed a low speeds. it is constantly jerking in and out of gears making it difficult to moderate speed. There is also a substantial delay between hitting the pedal and accelerating the vehicle. The issues with the transmission paired with the very delayed accelleration leads to very ineffective control of the vehicles speed, leading to what I ... Read more
Incident date: Jan 21, 2026
Following a manufacturer over-the-air (OTA) software update released in Fall 2025 and subsequent completion of Safety Recall 68C, my vehicle exhibits new and dangerous driving behavior that did not exist prior to these updates. While operating in electric mode, the vehicle can unexpectedly lose power during acceleration, including at roadway speeds and while climbing hills, creating a risk of sudd... Read more
Incident date: May 9, 2023
I am filing a safety defect complaint regarding my 2017 ford explorer. The B pillar has broke in half a couple of years ago and nearly struck a vehicle behind me and if the remaining trim piece detaches, it could become a serious risk of collision, injury or property damage. it states NHTSA works to prevent unsafe traveling which is why I'm writing this. I have contacted Ford customer service and ... Read more
VOLKSWAGEN
TIGUAN
(2024) — VEHICLE SPEED CONTROL
Jan 21, 2026
Incident date: Jan 21, 2026
The BMW, while turning at low speed into a parking space, suddenly accelerated and the braking system failed. Airbags deployed after multiple impacts with other vehicles and a fixed object, causing serious personal injury for the driver. The incident occurred on 01/16/2026. The vehicle is a total loss, has not yet been inspected, and is in storage. No warning lamps, messages or other issues wer... Read more
Crash
1 injured
CADILLAC
ESCALADE ESV
(2025) — VEHICLE SPEED CONTROL
Jan 21, 2026
Incident date: Apr 1, 2025
While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be n... Read more
Incident date: Jan 19, 2026
The contact owns a 2025 Ford F-150 used for hauling a 2021 Little Guy Max. The contact stated that while driving up a steep hill at an undisclosed speed, the vehicle accelerated inadvertently, and when the brake was depressed, the vehicle failed to slow down as intended. The contact stated that the vehicle then stopped accelerating with an unknown " Braking" message displayed. The vehicle was then... Read more
LAND ROVER
RANGE ROVER
(2023) — VEHICLE SPEED CONTROL
Jan 20, 2026
Incident date: Jan 20, 2026
Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced ... Read more
Incident date: Nov 6, 2025
Unknown. Intermittently when merging into highway traffic from the onramp, the truck will stall and I will lose acceleration. There will be a loss in power and the truck speed will not change. instead it will just coast with no ability to change speed. I have owned the truck for 1 year and 3months. I advised the dealer and they can not duplicate the issue.
Incident date: Jan 3, 2026
Piston oil ring recall update complete in July 20 25. A month later key fob battery dies. Replaced key fob battery every other month since recall. September 20 25 had brakes and rotors changed at dealership since then anti-slip alert has triggered twice on dry roads. Light comes on then immediately goes off. Remote car starter stopped working in December. Dealership had no resolution for key fob i... Read more