Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
MERCEDES-BENZ
SPRINTER 2500
(2022) - VEHICLE SPEED CONTROL
May 11, 2026
Incident date: Feb 11, 2026
My transmission shift cable disconnected and prevented me from shifting my vehicle into park which is preventing my vehicle from shifting or my vehicle even being able to start. When calling the recall hotline for Dodge they said that a remedy is not available and there is nothing that they can do to repair it temporarily until a permanent fix is available. This recall has been acti6since October ... Read more
LAND ROVER
RANGE ROVER EVOQUE
(2018) - VEHICLE SPEED CONTROL
May 11, 2026
Incident date: Jan 2, 2026
When using cruise control, there has been 4 times that the car has engaged in “phantom braking”. We were driving on highways going the posted speed limit of 70 mph, when the car suddenly slammed on the brakes and decelerated to less than 30 mph – all four times we were thankfully not being closely followed by another vehicle or we would’ve had a devastating crash. One time when we looked ... Read more
Incident date: Jul 1, 2023
Charging System Fault. Caused multiple error messages like Forward camera not available, collision avoidance not available. Then Radio goes black and reboots. Several cycles later the dash board goes DARK. No speed or RPM anything visible for 5-10 secs, and on some reboots this Dark dash lasted 30 seconds. Thankfully while traveling at midnight the head lights and tail lights remain on, jus... Read more
Incident date: Feb 15, 2026
I am getting an error concerning the antilock brakes on my truck. This error is random shows up every few days. When it does show up it dings every thirty seconds and does not stop, which is very distracting. Also shuts off the cruise control. It took a copy of the recall to my local dodge dealer and they will not fix it.
Incident date: May 9, 2026
While driving on the interstate over 2 hours from home the car put itself into neutral and almost caused us to get into a collision. While accelerating after a construction zone, the lights on the dash of the vehicle lit up with transmission, emissions, electronic parking brake, and more codes. The car shifted itself into neutral while running between 65-70 mph on the interstate. Multiple vehicles... Read more
Incident date: May 8, 2026
The contact owns a 2023 Hyundai Elantra. The contact stated that while slowly pulling into the parking space the contact lifted off the brake pedal and while costing into the parking space the vehicle experienced unintended acceleration and drove over a curb. During the incident the vehicle sustained damage to the undercarriage. No injuries were reported. The vehicle was later towed to the local d... Read more
TOYOTA
HIGHLANDER
(2019) - VEHICLE SPEED CONTROL
May 11, 2026
Incident date: May 11, 2026
I contacted ford about my molded lead frame because my truck has a issue with the transmission and they denied my coverage to repair the problem and it’s is expired so the won’t fix the issue.
Incident date: May 10, 2026
Was driving down the highway when Check: electric vehicle system warning came on and car slowed suddenly and wouldnt go past 41MPH. Within a min, the car slowed down further and just as I was pulling on the shoulder. Car didnt have power to move after.
Incident date: May 6, 2026
The Manual Speed Limit Assist, or MSLA, feature unintendedly activated while I was driving, nearly causing a collision. I was initially unable to deactivate this steering-wheel based feature, as: (1) I did not intentionally press any buttons to activate it, and: (2) I had to balance the need to visually monitor other vehicles on the highway to avoid a collision and simultaneously figure out how to... Read more
Incident date: May 3, 2026
2 times now my truck went from 75mph in 10 th gear to 1 st gear on the highway. I then loose all throttle input. This is my day driver and some how avoided a fatal crash 2 times. I do not have a ford dealer in my town I usually fix everything on my own. I know they have a recall and it's just a software patch. If so can you push it over the air to fix? Or have a dealer swap out trucks and get it f... Read more
Incident date: Mar 12, 2026
I own a 2025 Toyota Tundra TRD PRO. Bought in May of 2025. Has around 10,000 miles on odometer. Multiple times since I purchased this vehicle I have tried to accelerate into the flow of traffic from a stop and the truck would barely make it into the roadway and then suddenly lose acceleration leaving me without power when I needed it most. This caused panic and near collision with other vehicles c... Read more
Incident date: Apr 17, 2026
Took my 2017 Ford F-150 in for a diagnostic on May 8 2026 for wrench symbol check engine light and issues down shifting and sliding tires shop manager and technician claimed the vehicle is unsafe to drive and talked to the Service manager deemed the vehicle unsafe to drive wanted it grounded do to the safety concerns related to Recall 26S28 (PCM/TRS) stated the down shifting is cause catastrop... Read more
Incident date: May 9, 2026
The truck often shifts from 6th gear down to 1st or second gear, sometimes at highway speeds and all warning light come on. It sometimes resolved itself upon starting it again, but seems to affect the throttle body. When the electrical system resets, you can hear a click from the throttle body indicating that the valve reset when the computer reset. We also have been affected by intense suffering ... Read more
Incident date: Nov 14, 1992
I was pulling up to our house to park in the open garage as I typically do and was in the driveway with my foot lifted off the gas pedal to allow the car to coast forward slowly. The car hesitated for a moment before it lunged/accelerated on its own with such force I had to slam on my brakes to avoid the car hitting the wall of our house. I did not have cruise control on. Took the car to Acura d... Read more
Incident date: May 4, 2026
I passed the recall inspection on 12/17/2025 and the higher viscosity oil was put into my vehicle. On 12/25/2025 my vehicle's engine shut off while I was traveling on the highway (I-25). The vehicle went into to neutral and I had to pull over to the side of the highway without power. The vehicle started again and as I was merging onto the highway it shut down again. The truck started again and I w... Read more
TOYOTA
COROLLA CROSS
(2026) - VEHICLE SPEED CONTROL
May 8, 2026
Incident date: Feb 9, 2026
I PICKED UP BRAND NE TESLA 2026 MODEL Y AFTER TEST DRIVE I WAS TRYING TO PARK THE CAR IN THE GARAGE. THE CAR SUDDENLY ACCELERATED AND HIT CABINETS IN GARAGE, THE CABINETS CRASHED AND BROKE THE ENTRY DOOR AND THE DEBRIS THE THE HEATING AND AC BLOWER UNIT. EXTENSIVE FRONT DAMAGE TO THE CAR FRONT END. NO PERSONAL INJURY. I [XXX] WAS DRIVING MY WIFE WAS IN THE DRIVE WAY. NO PERSONAL INJURY INFORMATIO... Read more
Crash
FORD
TRANSIT CONNECT
(2014) - VEHICLE SPEED CONTROL
May 8, 2026
Incident date: Dec 1, 2014
The contact owns a 2010 Lexus IS. The contact stated while the vehicle was parked, the vehicle stalled, the vehicle independently accelerated while the accelerator pedal was not depressed, and all of the doors locked independently and were inoperative. No warning lights were illuminated. The failure occurred on several different occasions. The contact did research and was made aware of an unknown ... Read more
MITSUBISHI
OUTLANDER SPORT
(2017) - VEHICLE SPEED CONTROL
May 8, 2026
Incident date: May 6, 2026
The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an ... Read more
Crash
Incident date: May 6, 2026
I am a long time Corvette owner and have purchased many through the years. I recently purchased a 2008 Corvette Coupe with only 30k miles, one owner vehicle. Unbelievable to me, I have had to spend over $4,000 the past month replacing the ECM and most notably the Fuel Pump, to relieve the constant Fuel Smell, not to mention the rack and pinion steering gear needs to be replaced, with again, only 3... Read more
Incident date: Mar 20, 2026
I was on my way home from work approaching a red light coasting to a stop, I tried to slow down then I realized the car was accelerating and I pushed the brakes and pulled into a parking lot by the time I got in the parking lot the car was surging, really trying to takeoff. It went all the way to 5,000 rpm’s while I was in park.
Incident date: Aug 1, 2025
The contact owns a 1998 Ford F-150. The contact stated that while The vehicle was park in the son's driveway the neighbor alerted the son that the vehicle on fire. The son rushed to the vehicle and discovered flames coming from the cabin of the vehicle. The Fire Department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed. The cause of t... Read more
Fire
JEEP
GRAND WAGONEER
(2024) - VEHICLE SPEED CONTROL
May 8, 2026
Incident date: Aug 6, 2025
The contact owns a 2014 Toyota Sienna. The contact stated that while driving at various speeds the vehicle had experienced unintended acceleration. During the failure the driver forcely pressed the brake pedal to stop the vehicle. The contact indicated that the failure had once occurred while a transporting a Uber passenger. The cause of the failure was not determined. The manufacturer and local ... Read more
Incident date: Apr 28, 2026
Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.
CHEVROLET
SILVERADO 1500
(2018) - VEHICLE SPEED CONTROL
May 8, 2026
Incident date: Aug 8, 2024
Vehicle tipm shut off transmission while driving an cause a traffic jam on a busy intersection caused the transmission system to go in limp mode an no breaks. Was very dangerous lucky I had a hand break that worked cause engine to shut off an studder had to get towed an transported the vehicle home an got it inspected by a mobile mechanic an says the fuse box had blown internal components due to f... Read more
Incident date: Apr 26, 2026
May 7, 2026 National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 RE: Safety Defect Complaint – Brake System / Vehicle Control Concerns 2020 Chevrolet Malibu Dear NHTSA, I am submitting a safety complaint regarding persistent braking and vehicle control issues involving my 2020 Chevrolet Malibu. Prior to December 31, 2025, the vehicle exhibited jerk... Read more
MITSUBISHI
OUTLANDER
(2022) - VEHICLE SPEED CONTROL
May 8, 2026
Incident date: May 7, 2026
About 5 days ago my ABS and traction control light came on brought it to a auto repair shop and when they hooked up to it to retrieve code it showed abs module failure and no parts are available to repair truck so now having to drive it without these safety features due to lack of parts.
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
May 7, 2026
Incident date: Apr 27, 2026
The contact owns a 2019 Acura TLX. The contact stated that while driving on the highway, the vehicle intermittently started to accelerate slowly and then it unexpectedly surges forward. The dealer was contacted regarding the issue but the vehicle was not diagnosed or repaired. The failure mileage was unavailable.
Incident date: May 7, 2026
The headlights and dashboard lose power intermittently while driving at highway speeds, specifically triggered by using the turn signal. This is ongoing since January when I started having to take it for a recalls.More things kept happening. I kept having to have more repairs. Every time I went, I told them about this and it just keeps going on. Today I took a huge list of things they should check... Read more
Incident date: May 5, 2026
air bags, warning lamps on, it could be dangerous. don't know if it's been checked no accidents yet.
Incident date: May 31, 2025
12/2020 First the TPS sensor failed at 1,000 miles and almost caused an accident. Would not go over 25mph, was shifting hard, and the service engine light was on. Verified and replaced at dealership. Second, the rear view camera stopped working while backing up and almost caused an accident - no back windows - major safety issue. Replaced by me as they have no replacement for it even though it... Read more
Incident date: Mar 7, 2026
The vehicle began experiencing repeated Autopilot/FSD failures while driving. Symptoms included sudden Autopilot disengagements, cruise control becoming unavailable, and loss of road visualization/navigation display functionality. The issue progressively worsened over time. The vehicle was first brought to Tesla service in 2025 for the same overheating-related concern. At that time, Tesla identi... Read more
Incident date: May 2, 2026
I traded my 2001 F250 for this yard art with intentions pf pulling our fifth wheel all over the country. It has sat un-usable for two years. I would happily pay for the parts if they were available. They are not at least that is what the dealer keeps telling me. Milton Ruben in Augusta. The recall is about two years old now and nothing is happening. I can't sell it, I can't trade it,, This is comp... Read more
Incident date: May 1, 2026
I have a 2019 Chevrolet High Country, have always kept it serviced and maintained. Driving down the road it randomly lost power, wouldn't let me (driver) give gas, started shaking and making loud clanking noise from the engine. Was able to pull over to the side of the road, recorded the noise it was making. Called a tow company to get it towed to the nearest Chevrolet Dealer ship and they confirme... Read more
Incident date: May 6, 2026
Vehicle sends cluster warnings about Auto Emergency Braking unavailable/inoperable, Electronic Stability Control needs service, Antilock Brake System needs service, Parksense Unavailable, and ultimately the Check Engine indicator illuminates after restarting the vehicle. An error code also is present in the computer, U1412. This has happened twice now in a two week period. These systems are critic... Read more
Incident date: Dec 31, 2024
The car show on the screen a message in regards to the Adaptative Cruise Control Malfunction and it’s showing an orange sign light.. Another problem it’s in regards the AC.. it’s not working
Incident date: May 1, 2025
Traction control, ABS, and brake light all illuminated, then on 5/3/2026 while driving the speedometer quit completely. Replaced all 4 wheel speed sensors to see if it would help and nothing changed.
Incident date: May 6, 2026
I purchased the motorcycle March 27th, 2026 and was told that I would receive it within a week. Then had to call KTM on April 15, 2026 and was told by a representative that it would be another week to receive the part. The following week came by and was told it would be another week or two. Two weeks have passed and now they have absolutely no answer as to when my part will be available. This has ... Read more
Incident date: Mar 28, 2026
I put the car in reverse, and it accelerated uncontrollably, and the brake wouldn't work, and it hit another car Then, I put it in drive, and it accelerated uncontrollably again, and the brake wouldn't work again It was accelerating uncontrollably in both reverse and drive and the break wasn't working I got it stopped with the emergency parking brake There were warning lights and signals during th... Read more
Crash
Incident date: May 6, 2026
Vehicle stopped acceleration at highway speeds on way to work in narrow highway stopping traffic and semitrucks narrowly missing collision. Dealership states the transmission cvt was leaking and therefore caused the issue that costly repairs are unaffordable for me. Bought used from private party a month before the incident now leaving me no funds to repair and no transportation to return to work.
Incident date: Dec 1, 2025
The vehicle experienced a failure involving the automatic transmission gear shift cable (recall AOC 2013–2016). The gear selector indicated the vehicle was in “Park,” but the transmission was not fully engaged in Park due to the defective shift cable/bushing. This created a significant safety risk, as the vehicle was capable of rolling unexpectedly after being placed in Park. This condition... Read more
Incident date: Apr 20, 2026
All lights on dash are on. Problem with running hot, oil is milky looking misfires, vibration is terrible. Cuts off and will not go over 5 mph sometimes.
VOLKSWAGEN
ATLAS
(2021) - VEHICLE SPEED CONTROL
May 6, 2026
Incident date: May 1, 2026
The contact owns a 2023 Toyota Highlander. The contact stated that while driving at lower speeds, pulling into an uphill driveway, the vehicle had independently accelerated while the accelerator pedal was depressed. In addition, the contact stated that she was not able to depressed in time and had crashed into the left side of the house, causing damage to the front driver-side bumper and quarter p... Read more
Crash
Incident date: May 5, 2026
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the veh... Read more
Incident date: Mar 18, 2026
The contact owns 2022 KTM 390 Adventure. The contact stated that he contacted the dealer regarding a recall repair for NHTSA Campaign Number 25V598000 (Vehicle Speed Control) and 26V196000 (Vehicle Speed Control). The contact stated that the dealer wanted to charge for the repair due to having to remove and aftermarket part that was not original on the vehicle to get to the inner housing. The ve... Read more
Incident date: Mar 27, 2026
While driving with a trailer after leaving a jobsite in [XXX] , the vehicle experienced a sudden electrical failure while in motion. The instrument cluster/speedometer screen went completely black and the vehicle lights stopped functioning properly while driving at night. During the incident, we lost the speedometer display and visibility from the vehicle lighting system, creating a serious safet... Read more
Incident date: May 5, 2026
On 4/27/26, my family and I were traveling south on Colorado C470 at 8 AM. Our 2021 Chevy Silverado 1500 had catastrophic engine failure at highway speed as we were passing an 18 wheeler. The failure caused the vehicle to lose power and engine, and the display said to put the truck in Neutral and restart the engine. After coasting to the shoulder, the engine would not restart. We were stranded on ... Read more
BRINKLEY RV
MODEL Z
(2026) - VEHICLE SPEED CONTROL
May 5, 2026
Incident date: Feb 20, 2026
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. ... Read more
Crash
1 injured
Incident date: May 5, 2026
I have had the 24S37 recall applied to my truck it was a software update, after the update it was ok for about a month then the problem became worse than it was before the software update. My truck is now downshifting and locking up the rear wheels and dose not shift sometimes and skips gears. This problem is getting worse everyday. I talked to the Ford dealership by my house and they told me I ne... Read more
Incident date: May 3, 2026
My vehicle lost full engine propulsion going 70mph on the highway. We were blocking lanes of traffic and lost speed at a very rapid pace. No engine or warning light came on before the car lost engine and shifted into neutral. We called 911 and the California Highway Patrol had to assist in us not getting hit from behind as our car was disabled and would not restart to move off of lanes of traffic.
Incident date: Sep 27, 2025
Started car and check engine light was on. Started to drive it and the battery and other lights came on. Engine sounded funny and electric motor was not available. As I was trying I needed to pull off because it was not moving smoothly and was jerky. I pulled over into a parking lot and put in park and the lights indicated it was in charging mode. After repeated attempts to turn the vehicle comple... Read more