Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: May 1, 2026
On Wednesday May 13th the car started acting a little jerky whence putting car in reverse like normal. There was a thunk sound. But it still shifted. We then drove the car about 10 miles. Then later in the day attempted to drive home. It’s was over-roving while driving. Acting erratic. We pulled into a tire place to see if something was stuck underneath. The check engine light was on ... Read more
Incident date: May 9, 2026
1) within three months of vehicle purchase (and in perpetuity to-date ever since), the infotainment system intermittently causes static/crackling when connected to CarPlay. 2) within six months of initial purchase (and in perpetuity to-date ever since), also between each subsequent biannual oil change, electronic system would randomly notify that there was a malfunction with rear collision sensors... Read more
Incident date: May 15, 2026
I was driving down the interstate when all of a sudden, I hear a bang, and my power went crazy, couldn't push the gas at all, my car was suddenly shut off. We coasted to the side of the interstate and got out to see a pile of oil underneath my car. Called a tow truck to help us and he found a massive hole in the engine block / oil pan - catastrophic engine failure. I have 117k miles on my car BUT ... Read more
Incident date: May 1, 2026
Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this matter taking control. Please and Thank You , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF... Read more
Incident date: Mar 12, 2026
The problem occurred immediately after picking my car up from a valet on 5/17/2026 around 9:00pm. The valet had pulled my car up to the front of the Seattle Park ‘N Fly Valet by Sea-Tac airport. I pulled out onto International Blvd, and within a few seconds, the accelerator pedal became completely unresponsive. I was able to coast the car into the Denny’s parking lot just north of the valet lo... Read more
Incident date: May 9, 2026
While maneuvering my Kia EV6 into my garage, the vehicle accelerated unexpectedly and struck the garage wall. I believe the acceleration may have been unintentional or due to a malfunction. I request review of any vehicle event data
Crash
Incident date: Mar 21, 2026
24V-896 Recall open since November 2024. No known resolution. How is this considered a reasonable amount of time? The truck chimes the entire time I drive it and it is a safety issue because it spins tires and has no abs or traction control.
TESLA
CYBERTRUCK
(2024) - VEHICLE SPEED CONTROL
May 16, 2026
Incident date: Apr 4, 2026
World car Nissan states the issues with the vehicle are not recall related. They blame the defects on a faulty oil temp sensor and engine mount. When the incident occurred signaling for us to take it into the shop, the vehicle slowed down very suddenly and the engine force was limited by the system. Even waiting for the car to cool down, it did not start and work properly. Even a day after the in... Read more
Incident date: May 16, 2026
While cruising on a 2-lane road or a freeway, the vehicle will cross over the adjacent line, either left or right. This generally happens between 50 to 75 mph. The event happens either when cruise control is on or off. Wind is not necessarily the problem. The solution requires one to take the necessary immediate steering correction. At times, the departure from the lanes may repeat. This ma... Read more
Incident date: May 21, 2020
The first problem with my car was the tire pressure monitor. The location of each tire was wrong on the informant section. Soon after purchasing the car when ever I would park the car would not shut off and the DIC would display Shift to park message. Around 6 months after the purchase the brake pedal was getting harder the press down on and within a week from that while driving home from work the... Read more
Incident date: Oct 9, 2025
They were speeding with their phone in a phone stand watching a show while on the freeway
GMC
SIERRA 1500
(2026) - VEHICLE SPEED CONTROL
May 15, 2026
Incident date: Apr 10, 2026
There is still no remedy to this recall and my truck is affected - I have been driving with NO ABS AND NO TRACTION CONTROL for almost 4 YEARS. This has also deactivated my cruise control. This is unacceptable and compromises me and my families safety. This is not a question of if it is going to happen, but when. My vehicle isn't under the category of "may be susceptible to failure" it has failed a... Read more
Incident date: Mar 10, 2026
All lights came on the dashboard including the check engine light and I could not accelerate. I had to pull over and turn car off and on to get it to accelerate. It poses a very serious threat as you can not accelerate at all and can be rearended. Kia has fixed the throttle twice and have told me 2 other times they can not replicate the issue. It clears out by the time I am able to bring it to the... Read more
Incident date: May 13, 2026
infotainment center and modules related to the front-facing display have malfunctions 5x since 9/2024 and have been in the shop 5 times for the same issue, 4 downloads and updates, 3 recalls, and 2 battery and a front-facing module replacement in the last 15 months of issue stsrting
Incident date: Apr 7, 2026
Accelerating to merge onto the highway the accelerator pedal got stuck under the all weather mat (provided and installed by the manufacturer). When I took my foot off the pedal the vehicle continued to accelerate. I had to break against the force of the motor trying to accelerate until I was going slow enough for the car to allow me to put it into park.
Incident date: May 14, 2026
There has been an open recall on my vehicle for over 2 YEARS ! even the recall states "...may cause a vehicle crash without prior warning." This has negatively affected and is a safety issue which involves: 1) Electronic Stability Control - turns off and on - doesn't work 2) Cruise control - cannot use, turns off on on on it's own 3) Steering - affects the steering wheel when turning the wheel, ... Read more
Incident date: Jun 10, 2024
With speeds in excess of 70 MPH, the car have a violent shake. The shake gets worse as you approach 80 MPH. This is in both the 2025 and 2026 Ford Expedition models. This put drivers at risk, as they must keep control of the car at all times on the highway if they are in excess of 70 MPH. The car has already been inspected by Ford and they did a road balance test and replaced one tire. The car sti... Read more
Incident date: May 12, 2026
To whom this may concern, I was using my cruise control on my way to work. I usually set it to 80 because police are okay with that speed on I-75. I braked before my automatic brakes hit after I got cut off. I pressed resume in the cruise control and it accelerated pretty quick. I’ve experienced that quite a bit, but there’s been a few times that the car exceeded the set cruising speed while ... Read more
Incident date: May 13, 2026
while traveling the car begins lurching and jerking until it reaches 40 MPH, At that seed it resumes traveling smoothly. As soon as it slows down the lurching and jerking resume. We have taken it to a dealership, and they claim it is the transmission. The problem started approximately 2 months ago at 74,000 miles.
Incident date: May 10, 2026
Our 2012 Ford F-150 truck had no issues and no dashboard lights when it randomly downshifted while driving and almost caused an accident. On Sat, May 9, 2026, my husband pulled onto the road and got up to 40 mph when the speedometer stopped working and the truck randomly downshifted. The car behind us had to swerve to avoid a collision. On Mon, May 11, 2026 we called the Ford garage they told u... Read more
Incident date: Mar 16, 2026
My Cherokee started showing a light on the dash that said 4WD SYSTEM TEMPORARILY UNAVAILABLE....I took it to the jeep dealer they fixed other things and then after I paid it was still showing that same warning light. So I'm just wondering if it's covered in the recall?
Incident date: Jun 1, 2025
On at least 3 occasions in the past nine months, when the cruise control was ON, the adaptive cruise control feature suddenly applied the brakes on our 2025 Kia Telluride. The last incident happened in May when there was NO vehicle in front of or on either side of our vehicle. Another time the brakes were suddenly applied while attempting to pass a vehicle at about 70 mph. As soon as our vehicle e... Read more
Incident date: Jan 26, 2026
The contact is currently renting a 2025 Ford Escape . The contact stated while attempting to park the vehicle, he took his foot off the accelerator pedal and the vehicle unintendedly accelerated independently. No warnings light illuminated. An independent mechanic or dealer was not contacted. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaire... Read more
TOYOTA
CAMRY HYBRID
(2026) - VEHICLE SPEED CONTROL
May 14, 2026
Incident date: May 14, 2026
The contact owns a 2019 BMW 540i. The contact stated that while slowly driving into the driveway the vehicle erroneously accelerated forward at a high rate of speed and crashed into the garage door. The contact indicated that during the incident the brake pedal was being pressed but the vehicle did not immediately stop. During the incident the front end of the vehicle was damaged but no air bags d... Read more
Crash
Incident date: Jul 21, 2023
Hard downshift caused my truck to slow suddenly and became very hesitant where the vehicle behind me had to slam on their brakes. I then pulled over when it was safe, turned the truck off and then attempted to turn back on with no success due to the shift indicator no longer lighting up. This matches up with the current recall for this particular vehicle.
Incident date: May 13, 2026
Our truck has been experiencing downshift to a lower gear and the powertrain warning lamp wrench symbol in the instrument panel cluster comes on. This has been happening from about 4/1/2026 and ongoing.
Incident date: Nov 21, 2025
Oil drains very fast even with regular oil changes and maintenance. The vehicle began shaking and then completely stopped with very little warning. Check engine light flashed for under 60 seconds then vehicle would not move forward on the highway creating a major safety hazard. Engine smelled hot and like burning rubber.
Incident date: May 10, 2026
On Sunday, April 12, 2026, at approximately 5:00 PM, I experienced a sudden and complete engine failure while driving my 2019 Chevy Silverado equipped with the 6.2L V8 engine. Without warning, the vehicle lost all ability to accelerate, creating an immediate and dangerous situation for myself, my family, and surrounding drivers. I was forced to rely on the vehicle’s remaining momentum to maneuve... Read more
Incident date: May 13, 2026
The first code it threw was for the master air flow sensor then it started bogging out not going over 1RPM -throwing the code "P17F0 CVT Judder" and has left me in some really,really bad situations in traffic, and when it boggs down like that (no matter how many times I turn it off and restart it, even if the battery drains all the way out and I have to get a jump) I have to wait two hours after ... Read more
Incident date: May 9, 2026
2022 Tesla Model S Plaid purchased CPO from Tesla Florida Inc. Jacksonville on 8/29/2025 for $75,533.19. Multiple unresolved safety defects. (1) Trunk closure obstacle-detection failure 10/15/2025: key fob fell in gap between liftgate and roof; powered liftgate continued upward opening cycle and compressed fob against fixed roof glass until rear glass shattered. $4,100 repair. Same cycle on a chil... Read more
Incident date: May 15, 2024
1.unexpected downshift into second gear while driving - like the engine is falling - causes severe jerk and sometimes truck revs/ goes into neutral - just revs. 2. frozen tailgate latches and door latch defects 3. additionally the transmission harsh shifting when cold (safety/drivability defect): When the vehicle is cold, the 10‑speed transmission shifts harshly, hesitates, clunks, and delay... Read more
1 injured
LAND ROVER
RANGE ROVER
(2016) - VEHICLE SPEED CONTROL
May 13, 2026
Incident date: May 13, 2026
I own a 2022 Kia Sorento that was manufactured on January 13, 2022. My vehicle experienced a failure involving the electronic oil pump within the transmission system. While driving, a transmission error message appeared prior to the failure. Shortly after, the vehicle unexpectedly entered a limited-mobility condition and significantly slowed down, operating only at a reduced speed. This created a ... Read more
CHEVROLET
SILVERADO 1500
(2025) - VEHICLE SPEED CONTROL
May 13, 2026
Incident date: May 11, 2026
Situation: Slowing on exit lane from freeway while in I-Pedal mode. Anomaly: As i gradually lifted the accelerator pedal, at about 61 mph the car strongly accelerated. My response: I lifted my foot entirely off the accelerator pedal and scanned the dash to confirm that cruise control was not active. Acceleration continued. I tapped the accelerator pedal and the acceleration stopped. We were now ... Read more
Incident date: Apr 30, 2026
Shifter cable bushing failure - 1st recall in 2019, took to Dodge, was replaced in April of 2020. October 2025, safety recall replacement for the 1st recall fix as the shifter cable bushing failure, and as of May 12th 2026, there is NO remedy. My bushing broke April 2026 and I can't get it repaired. With no cable bushing, I cannot use my transmission gear shift in the car, every time I need to shi... Read more
Incident date: May 4, 2026
COMPONENT: Electronic Throttle Control System (ETCS) / accelerator pedal. Vehicle is available for inspection at Autocentro Toyota, San Juan, PR, where it has been retained since 2/28/2026. INCIDENT: On 2/28/2026 at 7:45 AM, while entering a private driveway at under 5 MPH to park, my 2025 Toyota RAV4 Hybrid SE (VIN [XXX] , 3,164 miles) suddenly and involuntarily accelerated without driver input.... Read more
Crash
Incident date: May 12, 2026
The vehicle has experienced life-threatening safety defects during operation; shaking, hesitation, and stalling in high-speed traffic. The vehicle unexpectedly stalled/lost power while driving, putting myself and others in direct risk of collision. The Hyundai dealership claimed it needed an Actuator Gasket replacement, Throttle Body replacement, and ECM/TCM update. The vehicle had NO warning lig... Read more
Incident date: Apr 1, 2026
Relay box underneath drivers side headlight prone to corrosion, causes jeeps from this era to stall and die randomly.
Incident date: May 10, 2026
I am reporting a serious safety concern involving my 2026 Chevy Traverse that occurred on May 9, 2026 at 6:46pm. While driving at freeway speed in the carpool lane with adaptive cruise control and gap assist engaged, my vehicle suddenly applied the brakes unexpectedly even though there were no vehicles directly in front of me. The nearest visible vehicle was a significant distance ahead, and ther... Read more
Incident date: Apr 14, 2026
My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive — triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglasses, and does not stop warning even when looking straight ahead out windshield. Then the system... Read more
HYUNDAI
IONIQ HYBRID
(2020) - VEHICLE SPEED CONTROL
May 12, 2026
Incident date: Apr 30, 2026
The vehicle all shut off as I slowed down for a stop sign. Put in Park turn the key off restarted it got to the next stop sign same thing. Also the red light same had to shut it off put it in put in Park shut off and then restart and step on the gas so I can get through before a car hit me. Happened several times till I finally got the car home done it started knocking loudly and shut off just as ... Read more
VOLKSWAGEN
ID.4
(2023) - VEHICLE SPEED CONTROL
May 12, 2026
Incident date: May 12, 2026
OnStar module not working
Incident date: May 11, 2026
The complaint was filed on behalf of the contact's mother. The contact's mother owns a 2026 CR-V. The contact stated while the contact's mother was driving, the vehicle's speed independently accelerated. The brake pedal was depressed, however the vehicle failed to stop as intended. No warning lights were illuminated. The contact's mother's vehicle crashed into three parked vehicles. The contact st... Read more
Crash
THOR MOTOR COACH
MIRAMAR
(2019) - VEHICLE SPEED CONTROL
May 12, 2026
Incident date: Jun 27, 2025
On the day of the incident, I was driving my vehicle at a very low speed while approaching a red traffic light. I applied the brakes normally behind another vehicle that was already stopped. It should be noted that it had rained earlier and the road surface was wet. After stopping, the vehicle’s “Auto Hold” or automatic brake hold system activated properly, as it normally does when the vehi... Read more
Crash
Incident date: May 11, 2026
I purchased the Full Self-Driving (FSD) package for approximately $10,000 on my 2022 Tesla Model 3 Long Range AWD. Tesla marketed FSD as a feature that would enable autonomous driving capabilities including Navigate on Autopilot, Auto Lane Change, Autopark, Summon, and city street driving - all to be delivered via software updates. Tesla has since confirmed my vehicle's HW3 (Hardware 3.0) compute... Read more
TESLA
CYBERTRUCK
(2025) - VEHICLE SPEED CONTROL
May 12, 2026
Incident date: Aug 22, 2025
Sudden unintended deceleration on highway Complete loss of propulsion Thermal warning / overheating Date: May 11, 2026 Mileage: approximately 18,966+ Vehicle: 2014 BMW i3 REx, VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Apr 28, 2026
My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an internal explosion. This is occurring at highway speeds up to 70 mph. At these speeds, is an immedia... Read more
Incident date: May 9, 2026
I recently discovered that the brake light does not activate when applying the front brake lever. I became aware of the issue only after noticing that the motorcycle’s cruise control system would no longer engage. Upon researching the cruise control malfunction, I found numerous reports from owners indicating that failed front or rear brake pressure switches were the root cause. In almost all c... Read more
Incident date: Apr 21, 2026
My cars check engine light keeps coming on and the first time it came on with an engine under boost failure and I took it to a 3rd party shop to get fixed and they had to replace the turbo charger. I paid $2500.00 for that. 2 weeks later the same light came on and they had to replace it again. Well now the light came on again after a month for the same thing and I am taking it back into the shop ... Read more
Incident date: Apr 8, 2026
The contact owns a 2021 Volkswagen ID4. The contact stated that while the wife was parking and into a parking space, the brake pedal was released and the vehicle suddenly accelerated forward and crashed into a concrete barrier. During the incident front and side curtain air bags did deployed. Driver sustained an injured sternum and bruses and lacerations to both hands. The front passenger suffered... Read more
Crash
4 injured
Incident date: May 11, 2026
The control unit in my 2024 Mercedes 2580e triggers an increased number of system resets as part of fallback behavior. The increased number of resets resulted in the digital instrument cluster's display temporarily cutting out, and I had an entirely blank cluster. It came back on only after I stopped the vehicle, locked it, and waited approximately one hour to restart the car. A recall was just i... Read more