Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Feb 5, 2026
I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started revving, and I thought her foot hit the peddle but it wasn't the case, and she had to turn the car off. I then got into the driver's seat and started the car again, and it did the same thing. I turned the car off and had to Uber home.
TOYOTA
CAMRY HYBRID
(2026) — VEHICLE SPEED CONTROL
Feb 12, 2026
Incident date: Feb 2, 2026
The driver of a 2026 Toyota Camry Hybrid experienced a serious safety event involving both the seatbelt restraint system and vehicle speed control systems. While operating the vehicle, the driver-side seatbelt allegedly disengaged/unlatched unexpectedly. The driver was properly restrained prior to the incident and did not intentionally release the seatbelt. The disengagement occurred immediately b... Read more
Crash
1 injured
Incident date: Feb 12, 2026
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
Incident date: Jan 30, 2026
I was entering my drive way waiting for the garage to open suddenly my car just accelerated and hit the wall.
Crash
2 injured
Incident date: Mar 22, 2025
I bought my 2017 Ford Shelby F150 (V8 5.0L, 6R80 transmission) used from a dealership in 2022, and noticed when depressing the Sport mode on the shifter, and hard acceleration, that the truck will suddenly downshift to a very dangerous gear while on the freeway. I heard the NTSA engineering analysis that is ongoing, and wanted to include my experience. Since I don't touch the Sport mode on the ... Read more
VOLKSWAGEN
TIGUAN
(2014) — VEHICLE SPEED CONTROL
Feb 12, 2026
Incident date: Feb 12, 2026
The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, ... Read more
Crash
Incident date: Oct 1, 2025
2011-2024 Jeep JKU ABS module failure with no resolution for repair, This is supplemental information to complaint 11717461k The supplemental information will be uploaded as a PDF file
Incident date: Oct 1, 2025
Jeep Wrangler JK ABS Module Issue: History, Stellantis Response, and Safety Concerns Background: The Discontinued ABS Module Problem Jeep Wrangler owners (particularly Wrangler JK models from 2011–2018) have been plagued by failures of the Anti-lock Brake System (ABS) control module – a critical component that controls the vehicle’s anti-lock brakes and stability control. The problematic pa... Read more
Incident date: Mar 1, 2024
On February 11, 2026, the 2025 Tesla Model Y "Vision AutoPark" system initiated an uncommanded high-speed reverse acceleration into a stationary yellow concrete bollard in a parking lot. The vehicle's vision-only parking assist hardware failed to detect a clearly visible, fixed obstruction and displayed a clear path on the system interface immediately before impact. No warning lamps, chimes, messa... Read more
Crash
2 injured
VOLKSWAGEN
TIGUAN
(2026) — VEHICLE SPEED CONTROL
Feb 11, 2026
Incident date: Feb 2, 2026
Loss of acceleration. Errors. Turbo failure before 3,000k miles. Received five errors alerts at once: 1. Emergency Assist not available 2. Engine Speed Max 4000rpm 3. Error: Drive System currently unavailable 4. Error: Cruise Control System 5. Travel Assist currently unavailable. Initial occurrence was misdiagnosed at dealership as a computer system failure. They cleared the alerts but not th... Read more
Incident date: Feb 6, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more
Incident date: Jan 30, 2026
-My ABS module failed over a year ago and is available for inspection. -My ABS, anti-lock, cruise control does not work. -The problem has been confirmed by a dealer and dealer said the part is no longer available. -The component has been inspected by a dealer. -There were warning lights when it failed and they have been on ever since.
Incident date: Feb 6, 2026
The digital instrument cluster in my 2024 Genesis GV70 has failed multiple times while driving. The vehicle was taken to the dealership on December 20, 2025 for instrument cluster malfunction. The vehicle remained in the shop for approximately four weeks, and the instrument cluster module was replaced. The vehicle was returned to me on January 19, 2026 with representation that the issue had been ... Read more
POLESTAR
POLESTAR 2
(2023) — VEHICLE SPEED CONTROL
Feb 11, 2026
Incident date: Feb 9, 2026
Constant camera issues. The rear camera only works half the time and when it does go it, it'll just cut off while driving in reverse. It's completely unreliable and dangerous. New update has affected the cars acceleration. Now when its below a certain degrees outside they changed it so the car can no longer accelerate at its normal speed and instead, barely responds when you hit the gas causing a... Read more
Incident date: Oct 1, 2025
My 2018 Toyota Corolla has problems with acceleration and a very large noise in the front bar that guides the wheels. It also accelerates by itself, which is why I have had to change the brakes many times. It also shakes a lot at the bottom
Incident date: Nov 11, 2025
I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and will pull on the steering wheel. I’ve also brought my car back to the dealership a handful of times to have it hooked up to a computer and also someone ride with me because the car will either hesitate to accelerate or stutters and doesn’t seem to want to go when I am between 20... Read more
Incident date: Feb 9, 2026
When driving home from work at night on the highway in a 55mph zone my truck lost all power and the ability to accelerate. While on the highway began to hit the gas a bit more and saw the gears go from gear 10 all the way down to 1st gear at 55mph. Not sure what was happening and the truck began to “gear hunt” (attempting to find a gear that would give power). The truck gave me a check engine ... Read more
Incident date: Dec 10, 2025
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, and the front end of the vehicle crashed into a brick wall. The driver's side front and side air bags deployed. Bystanders turned off the vehicle, opened the front driver's side door, and assisted the contact out of the vehicle. ... Read more
Crash
1 injured
Incident date: May 14, 2014
The contact owns a 2008 Pontiac G6. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC); however, the failure recurred after the recall repair. The vehicle was taken to the dealer but was not repaired. The manufacturer declined to provide additional repair... Read more
Incident date: Dec 11, 2025
The contact owns a 2026 Hyundai Palisade. The contact stated that while inside a residential parking lot and attempting to park, the vehicle unintendedly accelerated independently while in the Drive Gear Position and crashed into a parked vehicle, where it came to a stop. The contact stated that no air bags deployed in the vehicle. No warning light illuminated. The contact stated no injuries were ... Read more
Crash
CHEVROLET
SILVERADO 1500
(2021) — VEHICLE SPEED CONTROL
Feb 10, 2026
Incident date: Jan 26, 2026
Good morning, While driving and starting my Chevy Silverado 1500 with 3.0 durmax it will suddenly go into a “limp mode” reducing speed and power. Recently while driving on a highway it reduced engine power causing the vehicle to slow down suddenly with many cars speeding by. This caused me to try and pull over the vehicle and avoid hitting other vehicles. When pulling codes off the vehicle t... Read more
Incident date: Feb 2, 2026
While driving, the vehicle repeatedly hesitated during gear changes, lost power, and then abruptly jerked back into gear. This occurred intermittently for over a month without any warning messages, creating unpredictable and unsafe driving conditions. As the issue worsened, the vehicle began losing power more frequently. The most serious event occurred at highway speed, where the vehicle suddenly ... Read more
Incident date: Feb 1, 2026
Driving under normal conditions, heard a “pop” near the rear of the car and within seconds had an immediate loss of power. The dashboard had lit up with “Check electric vehicle system” and was limited to 20 MPH on a 45 MPH road with no safe place to stop. Was able to limp car home, dealer confirmed ICCU was faulty and had to be replaced. My family was very very lucky to not be on a highway... Read more
Incident date: Feb 9, 2026
Pulled into a parking lot and made a turn. While coasting at low speed (5-10mph) searching for a parking spot vehicle all of a sudden started to accelerate.
TOYOTA
HIGHLANDER
(2019) — VEHICLE SPEED CONTROL
Feb 9, 2026
Incident date: Feb 9, 2026
When pulling slowly into a parking spot, engaged the brake and the vehicle suddenly accelerated, causing a collision into a brick pillar. Injury to driver occurred.
Crash
1 injured
Incident date: Feb 7, 2026
I was driving on a normal sunny day when every light on my dashboard came on. I initially panicked thinking my car was going to shutoff while I was driving it. This is in conjunction with the car stalling out when the auto shutoff feature malfunctions. After researching the issue, I realized the safety camera was no longer working and a major concern. A malfunctioning front camera can prevent the ... Read more
KIA
SORENTO HYBRID
(2023) — VEHICLE SPEED CONTROL
Feb 9, 2026
Incident date: Feb 9, 2026
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, other times 15 MPH. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "Check Hybrid System-Stop Safely". The 4th time the error didn't appear , but was driving on hilly road where battery charged when it was going down a hill. The problem occurred ... Read more
Incident date: Feb 6, 2026
My new 2025 Ioniq 5 that has 8,700 miles on it suddenly popped up the message "check electric vehicle system" warning as we were driving in our neighborhood. My husband then realized that he could not drive over 30 mph just as he was merging onto our local Highway in a 65 mph zone. We limped along until the next turnoff and turned around. We decided to take the chance to get back onto the highway ... Read more
Incident date: Feb 6, 2026
My 2018 Ford F-150 experiences harsh, erratic, and unpredictable transmission shifting. The truck frequently hesitates during acceleration, followed by sudden and violent gear engagement. It also makes abrupt downshifts while driving, causing unexpected deceleration that can be dangerous in traffic. The truck will shift from 8th, 9th, or 10th gear down to 1st at highway speeds. This causes abrupt ... Read more
Incident date: Jan 14, 2026
Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, s... Read more
Incident date: Jan 15, 2026
While driving at any speed, 55 , 65 my truck downshift to 1st gear. It locks up the back tires and the truck starts squealing. And sometimes while driving it just jumps into limp mode into 3rd or 5th gear and it wont come out of 3rd or 5th gear. I do understand there is a recall for this but Ford is telling me my truck is not included in the recall.
Incident date: Dec 29, 2025
While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system... Read more
Incident date: Feb 8, 2026
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my car... Read more
Incident date: Feb 4, 2026
NOTE-We are visiting DE, but reside in Virginia. I recently experienced problems with my "Wheel Speed Sensor System" on my 2014 Chevy Silverado, LT, 5.3L V8 4WD, Crew Cab. My local garage in DE (our Condo is in DE- our home-residence is Virginia) looked at the vehicle and said I was having a problem with the wheel speed sensors partially locking up my brakes and causing a drag when driving. The ... Read more
GMC
SIERRA 1500
(2022) — VEHICLE SPEED CONTROL
Feb 9, 2026
Incident date: Feb 2, 2026
The front forward-facing camera module has failed, causing cruise control and driver-assistance features to become inoperative. Dealer diagnosis indicates the front camera must be replaced and recalibrated in order to restore cruise control and safety systems. This failure disables cruise control and driver-assist features that were standard equipment on the vehicle at purchase, resulting in a su... Read more
Incident date: Dec 16, 2022
Complete transmission failure and need replacement the car is less than 10 years old Nissan has had major issues with the CVT system and transmission…transmission lose power on the highway
Incident date: Oct 31, 2025
Poor acceleration and lose of transmission control ….complete safety hazard and the car has a failure to lose power while driving…..a humming noise and the car jerks while shifting gears
Incident date: Feb 5, 2026
Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have r... Read more
Crash
Incident date: Jan 20, 2026
There were several instances where my vehicle either accelerated or decelerated while I was driving. I first noticed the issue about a week after I purchased the car in May 2022. I took it back to Acura of Brookfield, and they said they couldn’t replicate the issue. I also took my car to Acura of Brookfield in September 2023 for the same jerking issue. They charged me for an update, but the iss... Read more
Incident date: Feb 6, 2026
It was snowing and I was driving slow. About 8:40am, Feb 6th, 2026, I got a "One pedal driving disabled" alert just for a moment, then tried to stop before an intersection because a signal was turning to red. However, break didn't work and I had to enter the intersection under a red signal. Fortunately, there was no car in front of me, also a car coming from the side didn't notice signal changed. ... Read more
Incident date: Jun 3, 2024
Component or system that failed or malfunctioned: The electronic throttle control system and/or the powertrain control system malfunctioned, causing the vehicle to accelerate automatically and involuntarily. How safety was put at risk: The malfunction caused a collision with another vehicle and a structure. The failure placed the safety and physical integrity of two individuals at serious risk. ... Read more
Crash
Incident date: Feb 5, 2026
while driving at about 50 mph, the truck will go from 6th to 1st, and lock up the rear end briefly. I'm the mechanic filing this for my customer, seems to me, its the lead frame failing in the trans, and they have done nothing about it, customer says ford worked on this transmission, the only updated part i found was 1 extra magnet. old part number for the lead frame, and a known failing lead fra... Read more
Incident date: Feb 2, 2026
The engine repair was a short block only, even thoe the main bearings spun and sent debis threw the engine. #1 rod went as well. Apon recieving the truck back, with in 200 miles, I've had the same hesitation with the engines as I had just before the first engine failed. Took it by the dealer and no issues found. oil preasure stays up and temp normal. I've had many issue with throtle lag sence day ... Read more
Incident date: Aug 20, 2025
NHTSA Investigation PE24010 (or related transmission downshift probes.. Safety Risk: the vehicle unexpectedly downshifts and locks rear wheels, creating an immediate life-threatening risk on the highway. Dealer Response: dealer claimed their "computer doesn't pick up anything," as this helps investigators understand that the diagnostic tools are failing to detect the fault. VIN Number: [... Read more
Incident date: Feb 7, 2026
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed s... Read more
Incident date: Feb 6, 2026
The frunk latch on the vehicle becomes faulty and does not recognize the hood being latched and secure when it is. While driving, the vehicle without warning will immediately limit speed to 26mph regardless of existing vehicle speed. This has occurred multiple times when driving on the highway with the vehicle immediately decelerating and then saying the hood (frunk) is open. This poses a serious ... Read more
Incident date: Nov 20, 2025
So back in September of 2023 there was a recall 248 on my 2023 Hyundai Elantra hybrid Limited. This was before I bought the car. I bought it used at a local dealer according to the Carfax and everywhere I look up it says this issue has been fixed on September 14th of 2023. I'm still experiencing the same issue I wouldn't have even known about the recall from before if I didn't have the issue. Now ... Read more
Incident date: Nov 22, 2018
On 11/22/18, Thanksgiving Day, I was driving our 2 year-old Ford Lariat F-150 Supercrew alone on a backroad in Northern Colorado. I was going approx., 65MPH when out of nowhere the truck downshifted from 6th to 2nd gear and caused the truck to lockup, slam me into the drivers seat, and stop in the middle of a thankfully empty road. The engine made a popping sound. The truck made creaking noises fr... Read more
CHEVROLET
SILVERADO 2500
(2024) — VEHICLE SPEED CONTROL
Feb 7, 2026
Incident date: Jan 26, 2026
When driving, between the speeds of 40-50mph, the wheels would lock up without warning. This happened 4 times during the month of January, sometimes in 4wd. This occurred at speed when the vehicle seemed to be upshifting. Control of the vehicle would be lost during the lockup as the wheels would stop rotation entirely and rather violently. Check engine light came on after the 4th incident, reducin... Read more
Incident date: Feb 6, 2026
While brake pedal depressed and car coming to a stop at a traffic light, car surged forward as engine revved and hit another car in front of it. Brake pedal was depressed the entire time.
Crash