Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Oct 1, 2025
My 4WD service light keep coming on
Incident date: Apr 14, 2025
Year/Make/Model: 2018 Kia Niro Hybrid Mileage at time of incident: approximately 69,000 Component: Hybrid Propulsion System / Powertrain My 2018 Kia Niro Hybrid has experienced five recurring "Hybrid System Failure — Turn Off Engine" errors occurring without warning while the vehicle was being operated. Each occurrence rendered the gas engine ineffective in moving the vehicle, creating an imme... Read more
Incident date: Dec 22, 2025
I am submitting this complaint regarding ongoing transmission and Transmission Control Module (TCM) issues with my 2014 Ford Focus. In October 2022, the transmission was replaced, yet I continue to experience serious transmission-related failures. Most recently, the vehicle would only start in neutral and would not reliably shift into drive or reverse. These recurring issues have made the vehicle... Read more
Incident date: May 22, 2026
On 05/30/2026 at approximately 15H24, my Tesla Cybertruck was parked and stopped at approx. [XXX] of Target). No one was seated in the driver seat. A passenger entered the vehicle and sat in the front passenger seat to play music. Shortly after the passenger sat down, the vehicle suddenly and unexpectedly moved forward on its own and rear-ended the vehicle parked directly in front of it and caus... Read more
Crash
Incident date: Apr 15, 2021
As I was easing my 2024 BMW i4 xDrive40 onto Church Street from a cross street on May 11, 2026, my car suddenly accelerated and crashed into the car in front of me. The acceleration was "un-commanded." The accident occured a bit before 2:20 pm. Driving conditions were ideal. I had the car in Eco Mode, and I was using one-pedal driving (braking when one eases up on the accelerator pedal). Wh... Read more
Crash
Incident date: May 22, 2026
1.defective Hydraulic Control Unit (HCU), NHTSA safety recall (Recall C4B / 24V896000) for 2017–2018 heavy-duty Ram trucks. 2.Failure to stop properly. 3.Yes I took to a certified dealer in Madera, Ca Gill auto group and they would not do anything about the issue. 4. No the certified dealer in Madera, Ca Gill auto group has not fixed the unsafe recall issue. 5. The warnings displayed are (ser... Read more
Incident date: May 30, 2026
The speedometer keeps failing under sun and temperature over 70F the back of the speedometer peels causing the needle of the speedometer to stop moving. This results in driver unable to know the speed at which the vehicle is going. The dealer has replaced once but same issue is persistent with the replaced part. Looking online all vehicle for 2022 classic 350 have this issue but there is no active... Read more
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jun 1, 2026
Incident date: Mar 29, 2026
On [XXX], I was going to Atlanta, the truck started hesitating harshly while I was passing another driver on a two lane road. The truck wouldn’t accelerate and the paddle seemed to be stuck, I had to pull off the road to avoid a head on collision. On the 30th of May, I took the truck to Allen Turner in Pensacola, Florida where I purchased it and reported the issue, the service department was clo... Read more
CHEVROLET
SILVERADO 1500
(2024) - VEHICLE SPEED CONTROL
May 31, 2026
Incident date: May 29, 2026
Hyundai Sonata SEL - 2022 Both Leg break and hand break didnt work while driving. its a very severe issue in this model.
Crash
Incident date: May 30, 2026
I have been driving my Model S Tesla for 13 years. On 30 April as I was pulling into a parking space at my local grocery store, I applied the brakes to ease into the space and my car surged forward with unintended acceleration. I smashed into the concrete base of a light pole, the airbags deployed and my car ricocheted back about 8 feet. There were no warning messages. I was taken to the emergency... Read more
Crash
1 injured
Incident date: May 30, 2026
The Ford dealership completed repairs on my vehicle and returned it by parking it in front of my garage. I have a long driveway and additional parking and needed to park the vehicle somewhere else (maybe 20-30 feet away). I reversed the truck ~20 feet and when I tapped the gas lightly to turn the car left to pull into the parking space it accelerated rapidly. I pressed the brakes repeatedly and th... Read more
Crash
1 injured
Incident date: May 5, 2026
WHEN TURNING A CORNER IN MY NEIGHBORHOOD, AS I GOT AROUND THE CORNER (SLOW SPEED (10 MPH?). THE CAR GRADUALLY SPED UP ON IT'S OWN WITHOUT PUSHING THE GAS PEDAL. NO CRUISE ON AND NO FLOOR MAT PROBLEM. WHILE IN CRUISE CONTROL "ON", THE ENGINE "REVED UP. TOOK THE VEHICLE TO THE DEALER, THEY COULD NOT FIND A PROBLEM.
HYUNDAI
TUCSON HYBRID
(2024) - VEHICLE SPEED CONTROL
May 31, 2026
Incident date: May 30, 2026
This all started when i had my car serviced for an oil change and began to hear some clicking sounds when I would start my vehicle. The fuel sealant is defective, the fuel caps were corroded, leaks oil, and causes the turbo on the engine to lag. I found this out as I was driving and tried to make a turn. When pressing the accelerator the vehicle lagged almost causing me to be involved in an accid... Read more
Incident date: May 22, 2026
The vehicle is experiencing a dangerous hesitation during acceleration at low speeds, immediately followed by a sudden, violent forward lunging motion. When attempting to accelerate from a complete stop, or when rolling at low speeds (such as yielding at a roundabout, turning through an intersection, or merging into slow-moving traffic), the vehicle suffers from a distinct **lag or complete fail... Read more
Incident date: May 30, 2026
[XXX], [XXX] PM. 2024 Toyota Tundra Hybrid (i-FORCE MAX, V35A engine), 36k miles, original owner. Clear, dry pavement, evening daylight. Exiting [XXX] westbound at [XXX] , I merged into the far right lane at the second light for a right turn. A vehicle was stopped ahead at the light. Traveling 15-20 mph, I applied the brake for controlled deceleration. Right foot squarely on brake, not touchin... Read more
ARK LA TEX
ARE-1 FOOD TRAILER
(2025) - VEHICLE SPEED CONTROL
May 30, 2026
Incident date: May 26, 2026
A 2024 Genesis G70 with 10,860 miles suffered a severe multi-system safety failure. While driving at highway speeds, the vehicle executed unexpected, unprompted automatic emergency braking (phantom braking) X2 with no forward threats present, creating an immediate highway collision hazard. Prior to this, the forward-facing cabin multifunction camera assembly near the rearview mirror experienced an... Read more
1 injured
Incident date: May 28, 2026
While attempting to accelerate at a traffic light. My motorcycle loss power due to a hand controls issue. Which resulted in me being involved in a hit and run. While engaging the clutch I began to twist the throttle and the bike immediately loss power. This was the second time I experienced this with the 1st left me thinking it was because of my hand position ans possibly hitting the switch. Aft... Read more
Crash
JEEP
GRAND CHEROKEE L
(2025) - VEHICLE SPEED CONTROL
May 30, 2026
Incident date: May 27, 2026
This is my son's vehicle, purchased by me in January 2025. He attends a college 110 miles from home in PA. As the warmer/hot weather came along in 2025, he was experiencing random scary situations of the car just going into "limp mode" while driving 70 - 75 mph on [XXX]. No warning indicators, no dash lights. No acceleration, couldn't maintain speed, bogged down to 15 mph until he pulled over and ... Read more
Incident date: May 29, 2026
On XXX, my vehicle unexpectedly activated its automatic braking system while driving, resulting in a rear-end collision. My infant daughter was in the vehicle at the time. While we were fortunate to avoid catastrophic injuries, the incident placed both of us in significant danger and could easily have resulted in a much more serious outcome. The other driver may also have sustained injuries as a r... Read more
Crash
1 injured
Incident date: May 22, 2026
CHRONOLOGY OF CASCADING VEHICLE SAFETY FAILURES VIN [XXX] Vehicle 2015 Honda CR-V. 1 STRUCTURAL BODY FRAME DEFECT. Vehicle has a chronic upper body structural alignment defect allowing massive water intrusion to bypass factory headliner and moonroof seals. Multiple consecutive factory OEM headliners have been destroyed by water logging, proving the upper tracking architecture is permanently warpe... Read more
JEEP
GRAND CHEROKEE L
(2024) - VEHICLE SPEED CONTROL
May 29, 2026
Incident date: May 29, 2026
While driving a brand new Kia Carnival Hybrid (purchased yesterday), I experienced a severe, life-threatening powertrain acceleration lag from a rolling start. My children were in the car and this was very scary. When attempting to accelerate into oncoming traffic on a wet road surface, the vehicle completely hesitated and dropped power for approximately 1.5 to 2 seconds, leaving the vehicle stran... Read more
TESLA
CYBERTRUCK
(2024) - VEHICLE SPEED CONTROL
May 29, 2026
Incident date: Apr 30, 2026
My 2025 Cadillac Escalade ESV lost power and shut down while I was driving on the highway. The gas pedal stopped responding, and the vehicle would not restart afterward. This created a serious safety risk because the vehicle suddenly lost propulsion while driving in traffic. The vehicle is less than one year old and is already going to be on its third engine. The original engine was already repla... Read more
Incident date: May 4, 2026
Vehicle Information: • Year/Make/Model: 2021 Toyota Camry • VIN: [XXX] Incident Date: May 4, [2025] Incident Time: Approximately 9:45 AM Incident Location: [XXX] toward [XXX] Description of Incident: While driving at approximately 25 MPH, multiple dashboard warning lights suddenly illuminated simultaneously. Immediately after, the vehicle began to accelerate on its own without any input f... Read more
TESLA
CYBERTRUCK
(2024) - VEHICLE SPEED CONTROL
May 29, 2026
Incident date: Apr 22, 2026
NHTSA Recall 24V276000 covers an accelerator pedal pad that can dislodge and become trapped under the pedal, causing unintended acceleration. This recall was identified as active and unperformed on my vehicle by Tesla Council Bluffs, IA. Tesla Pensacola told me the vehicle had "nothing wrong" and performed no recall work despite multiple service visits. Safety risk: Unintended acceleration is an ... Read more
Incident date: May 22, 2026
The contact owns a 2024 Hyundai Santa Fe. The contact stated that the anchor in the third row detached. The vehicle rolled while in the drive position. The vehicle failed to accelerate. While reversing, the vehicle jerked. No warning lights The vehicle was taken to the local dealer on five occasions and was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was appr... Read more
Incident date: May 13, 2026
While traveling along a high-speed highway, our 2026 Palisade unexpectedly suffered a severe loss of acceleration. Despite fully depressing the accelerator pedal, the vehicle struggled to exceed approximately 20 miles per hour. This alarming malfunction placed us in a precarious and potentially dangerous situation, as the drastic reduction in speed exposed us to the risk of being rear-ended by fas... Read more
Incident date: Mar 25, 2026
The vehicle goes into limp mode without warning no matter the speed. cylinder head temp sensor is not applicable on this 1.6 engine model. The coolant over temp light illuminates with or without the car running. coolant temperature sensor was replaced and indicates no faults to the obd. the coolant level and temperature is within spec.
Incident date: Apr 1, 2026
The speedometer registers speed up to 7mph over actual speed for the first 15 miles then returns to matching GPS speed. Reported to Toyota, dealer said they have seen this before but not identified a fix as of today
Incident date: May 4, 2026
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
GMC
SIERRA 1500
(2020) - VEHICLE SPEED CONTROL
May 29, 2026
Incident date: May 28, 2026
The contact owns a 2026 Chevrolet Colorado. The contact stated that while using the cruise control at 60 MPH, the vehicle began to accelerate. The contact was able to depress the brake pedal to avoid a crash. The cruise control was restarted and set to 50 MPH, and the vehicle accelerated again without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manuf... Read more
Incident date: May 23, 2026
Car developed a sudden loss of power. Would start, although roughly (took a couple of times to start), then once shifted into Drive, the engine was very sluggish, like it was stuck in a lower gear. Upon stopping and restarting the engine, the problem would sometimes resolve and the car could be driven normally, however it felt unsafe to drive at normal speeds. No warning signs appeared. After c... Read more
Incident date: May 1, 2026
Loss of propulsion while driving Yes it is available for inspection upon request Complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. Safely maneuvered the vehicle to the side of the roadway. Dealership has not been able to recreate t... Read more
Incident date: Jan 1, 2025
Our 2024 Rivian came to a stop at a light with three cars in front of it. We have the video from a home on the street. ABout 12-15 feet behind the next car. Rivian comes to a complete stop. Sits about 5 seconds. Then car surges forward to rear end the car in front. that car hits another car and another car. THe rivian only makes direct contact to the car in front then hits aa parked car nex... Read more
Incident date: May 1, 2024
COMPONENT FAILURE: The engine, power train, and speed control systems failed due to the known Nu 2.0L GDI connecting rod bearing defect. SAFETY RISK: My [XXX] daughter was driving in heavy rush-hour traffic when the vehicle suddenly lost motive power and entered a 20 MPH "limp mode." This sudden deceleration created an immediate and severe risk of a rear-end collision, endangering my daughter a... Read more
Incident date: Dec 2, 2025
2016 Ford F-150 experiencing intermittent and dangerous transmission behavior consistent with the current Ford safety recall involving unexpected transmission downshifts on vehicles equipped with the 6R80 transmission. Vehicle previously required a full transmission replacement/rebuild in September 2025 after repeated violent downshifting and drivability problems. Diagnostic codes at that time in... Read more
MERCEDES-BENZ
GLE 450
(2024) - VEHICLE SPEED CONTROL
May 28, 2026
Incident date: May 27, 2026
Vehicle exhibits repeated brake pulsation and vibration under normal braking conditions, affecting braking performance consistency. The issue began at approximately 10,000 miles and has progressively worsened. The vehicle currently has approximately 30,000 miles. The pulsation is felt through the steering wheel and brake pedal during moderate braking from highway speeds and occurs consistently acr... Read more
Incident date: Mar 4, 2026
We have been having persistent safety issues with this vehicle. The issues have ranged from unsecured gas cap to loss of power. We’ve also had severe transmission issues where the car will not shift out of first gear. This happened on the Garden State Parkway and nearly caused an accident as the car wasn’t able to go above 27 mph safely.
Incident date: Feb 4, 2026
When driving, the car would go into limp mode and wouldn’t get out of 2nd gear. it was super jerky as well. when taken to a mechanic, it was diagnosed with malfunctioning transmission among some other things such as brakes and tires. we take fairly great care of our vehicles and get them seen for regular maintenance. once the car started acting up, the check engine light came on. it is now unsaf... Read more
CHEVROLET
SILVERADO 1500
(2021) - VEHICLE SPEED CONTROL
May 28, 2026
Incident date: Mar 25, 2025
The dash lights constantly indicate that the ABS and traction control systems are activated. The vehicle is also producing code c1073, indicating that the ABS control module must be replaced, however MOPAR does not have any replacements, new or rebuilt, available.
Incident date: May 27, 2026
After driving my vehicle for a short period of time I stopped to go shopping. When I returned to my vehicle I started it as usual and the check engine light illuminated. I began driving and within 0.25 miles I received an info enter message that stated my vehicle would have reduced acceleration and to please drive safely. My engine fans became noticeably louder and ran the entire trip home (about... Read more
Incident date: Jul 20, 2025
While driving my 2023 Nissan Rogue on Interstate xxx from [XXX] to [XXX] with my xxx daughter in the vehicle, the vehicle suddenly displayed multiple warnings including collision assist/sensor malfunction warnings, start/stop system failure warnings, and “check owner’s manual” messages. Immediately afterward, the vehicle experienced a sudden loss of power and refusal to accelerate. At the... Read more
Incident date: May 27, 2026
This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.
Incident date: May 27, 2026
While driving my 2025 Chevrolet Equinox, the vehicle experienced a sudden power and drivability issue. The vehicle began to decelerate on its own while in motion, even though I was actively driving. A warning notification appeared on the driver dashboard, and shortly after, the vehicle power shut off. This creates a serious safety concern because the vehicle can unexpectedly lose speed and/or pow... Read more
JEEP
GRAND WAGONEER
(2024) - VEHICLE SPEED CONTROL
May 27, 2026
Incident date: May 15, 2026
My driver airbags have been deactivated for quite some time. My radio touchscreen doesn't work, and the electrical issue has drifted all the way into my steering wheel where I can't control any type of cruise control properly.
GMC
SIERRA 1500
(2014) - VEHICLE SPEED CONTROL
May 27, 2026
Incident date: Nov 26, 2025
Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.
Incident date: May 15, 2026
For the third time the 2025 KIA Carnival Prestige I own lost power while driving on the interstate! Without warning, the vehicle would no longer respond to the accelerator pedal. No matter what I did I could not get the vehicle to accelerate past 35 mph. The minimum speed limit on the interstate is 45 mph. I had to immediately engage my hazard lights and make my way over to the shoulder of the r... Read more
Incident date: Apr 30, 2026
I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered by the extended warranty. the dealership recommended me to ... Read more
Incident date: May 5, 2026
on 5 different occasions over the last month, I have had the car go into an engine shut off and said put it into P or N and restart while I am driving on the road!! 05/10-was going to a stop sign and going 5-20 mph. 05/17-happened twice that day, both driving around town 10-30 mph. 05/26- happened driving around town going around a curve 5-20 mph. 05/27 getting off the interstate and getting ready... Read more
Incident date: Oct 1, 2025
Doesn't slow down properly when I step off from gas pedal and try to stop at traffic light/stop signs and before making turns. It barely reduces average 2 mph for whole block. Lets say when I step off from the gas pedal at 25 mph, the car reduce the speed to about 23 mph when it's so close to light/stop signs and right before making turns. It seems like there is no 1st gear, just 2nd gear is the l... Read more
Incident date: Apr 10, 2026
Low idol sputters then dies down shifts clunks and stays stuck in 3rd gear cruse control fails different modes stop working wrench light on dash truck is lurching on takeoff basically just destroying itself while in operation rendering it undriveable