Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 73,546 complaints - component: VEHICLE SPEED CONTROL

Incident date: Jul 1, 2023

Purchased as a CPO directly from a local dealership. Vehicle has experienced multiple (10+), seemingly random failures of the Electronic Stability Control, Blind Spot Assist, Lane Keeping Assist and Active Break Assist under varied driving and weather conditions. On two separate occasions (one at 15+ mph and the other at 65+), these system failures were accompanied by a brief "limp mode" and immed... Read more

Incident date: Aug 15, 2023

The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed t... Read more

Incident date: Aug 16, 2023

On 2 occasions, my 2023 Tesla Model Y, accelerated more than expected with the slightest pressure to the accelerator pedal. No one was injured and no damage done, however, damage and injury COULD have resulted if this happened at a different place and time. At this time, I have not contacted the dealer as recent Google searches revealed other such complaints having been reported. The outcome w... Read more

Incident date: Jan 1, 2021

The car has never been in an accident or flooded. Mechanics have been unable to computer diagnose the problem. Warning lights depend on what is happening at the time. However the rear camera light remains on as that feature ceased to function within days of the warranty expiring. Vehicle has begun to intermittently shake violently.Other times the RPM’s are highly erratic, revving up and slowing... Read more

Incident date: Aug 16, 2023

I was going on my way to work on the freeway at approximately 65 miles per hour, suddenly I felt as if my car shut off will driving and I lost power. I pressed on the gas Pedal as I was pulled into the emergency lane to the right of the freeway, the gas pedal did not work. I pulled to the side and I shut the car off. I waited about 20 minutes and I turned the car back on.

Incident date: Apr 8, 2023

Fuel gauge on 2022 CFMOTO 700cl-x displays either empty, or partially full of fuel when the vehicle fuel tank is at its fullest state marked by the reference bar located inside the fuel tank. Cruise control randomly disengages while the vehicle display reads the incorrect gear position. Example: Cruise control set at speed limit, gear indicator “flickers” between 1st and 6th gear while vehic... Read more

Incident date: May 15, 2023

I've taken my car for repair service 4 times due to a malfunction warning and front driving aids off warning. They replaced speed sensor as well as cv axle as well as a hub and bearing and it still is not driving right and has almost caused me accidents with my children in the car to where I pulled over and cried I was scared to continue driving. They cannot figure out the problem.

Incident date: Aug 9, 2023

while driving in highway, all dash light slit up like a Christmas Tree and vehicle lost power. I was not able to go over 30 mph and was in danger of being rear ended on freeway. I was able to pull over to safety and turn vehicle off. Upon restarting the vehicle, I was able to make it back home. This has happened on 3-4 diff occasions. Honda is not accepting responsibility. They continuously refer ... Read more

Incident date: Aug 16, 2023

The first issue is that of the fuel gauge displaying wrong and/or acting up. Sometimes it'll go directly from full to 1/4 tank, then randomly go back up to full or anywhere between. It's pretty spontaneous. The second issue is that of the cruise control. While travelling at interstate speeds and after passing another vehicle, I turned cruise control on only for the bike to die right after. I had ... Read more

Incident date: Jun 30, 2023

From the Last 1 months, I can see sometimes when I accelerate my car it's not accelerating properly but the RPM is increasing, and sometimes after I stop in traffic when I accelerate my car it's not accelerating immediately and when I press the gas paddle hard suddenly it accelerates. It's a safety concern for me.

Incident date: Aug 15, 2023

When the vehicle gets hot, above 85 degrees Fahrenheit the electric system including, speedometer and other internal lighting as well brake lights and turn signals completely stop functioning. Windows and locking system is also affected. The engine remains on. But if the car is turned off, it will not turn back on.

Incident date: Jan 16, 2023

Four incidents of unintended acceleration , in all instances foot was on break petal NOT on gas petal, 3 instances vehicle was stopped at traffic light, last incident was pulling into a parking space foot on brake, in all instances braked hard and shifted vehicle into neutral and turned vehicle off to avoid collisions, personal injury and property damage

Incident date: Aug 16, 2020

The contact owns a 2016 Subaru Legacy. The contact stated while the vehicle was parked, the vehicle accelerated at high-speed without warning, causing the vehicle to drive over a curb and into oncoming traffic. The contact desperately depressed the brake pedal, but the vehicle failed to stop. The contact was able to regain control and stopped the vehicle. The contact was able to drive to the resid... Read more

Incident date: Aug 15, 2023

2014 F-150 has issues with shifting while driving and losing voltage to the transmission lead frame. Safety issue for driving and changing to incorrect gears. When stationary in park, the truck will not start due to loss of voltage and parking sensor issues. Odometer display shows wrench icon shows while driving. Error codes P0706 and P0707 codes show up while driving. Ford dealership has done... Read more

Incident date: Aug 9, 2023

Vehicle will not idle at the correct rpms. Replaced battery and alternator had everything checks by a certified mechanic. The battery light will come on while driving and the car will begin to stall out while driving. Cannot run ac or any electric component in the car. Really scary when you have kids in the car driving down the road and it begins to shut down but still going the same rate of speed... Read more

Incident date: Aug 13, 2023

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Incident date: Aug 16, 2023

Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).

Incident date: Mar 1, 2023

The contact owns a 2015 Subaru Forester. The contact stated while driving approximately 65–70 MPH, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was referred to the dealer for assistance. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehi... Read more

Incident date: Jul 5, 2023

Transmission. Up and down idling when accelerating, high RPM but not accelerating in speed, jerking, whining sounds while driving, thumping into gears, bad burning smell, no type of warning lights

Incident date: May 18, 2023

My right brake light has melted my housing due to the bulb getting too hot and my cruise control suddenly stopped working one day the light comes on but when I go to hit the set button it doesn't set or activate

Incident date: Aug 12, 2023

I was at a stop light. The car was stopped. The car suddenly lurched forward. I put my foot on the break but then it lurched forward again, and rear-ended the car in front of me. It appears that the car accelerated by itself. This caused an accident. The accident happened tonight. I have filed a police report and received a traffic citation for following to close. I have saved the dash cam footag... Read more

Crash

Incident date: Aug 13, 2023

When driving at Interstate speed of 65 MPH pulling my goose neck horse trailer the instrument panel started dinging and indicated "Service Electronic Brake System", "Service Antilock Brake System" and the Cruise Control stopped working. I slowed and continued home with warring alternation with "dings" every few seconds. I took vehicle to local Dodge Dealer (Blaise Alexander Lewisburg PA) on 08/1... Read more

Incident date: Aug 14, 2023

I have issues with past recalls, but they are not showing up in this list. I had a Body Throttle recall and 5 minutes after it was fixed it broke down and then again a week after and a month after altogether until the body throttle had to be replaced. I had the knock sensor recall done and now it went off code P-1326 is showing with a check engine light and it only drives 62mph. I mean the eng... Read more

Incident date: Aug 15, 2023

ABS and Traction Control warning lights on dash, go off and come back on. Truck was in cruise control with exhaust brake on and tow/haul mode engaged. ABS/Traction control light flashed on, truck dropped out of cruise control, exhaust brake came on car following the truck almost collided with my rear bumper. This is a dangerous situation, it is also affecting the cruise control. The dash board... Read more

Incident date: Aug 5, 2023

Many hard braking incidents Ignores posted speed limits Been close to being rear ended by following cars

Incident date: Aug 14, 2023

While I was driving the vehicle late last year (2022) I pulled out of the parking lot of my office and my vehicle did not accelerate even though I was pressing the gas pedal. I pulled over, turned off the car, restarted the car, and everything was normal again. This morning (8/15/23) as my wife was driving my son to school, the car did the same thing and the vehicle did not accelerate even thoug... Read more

Incident date: Aug 14, 2023

Car brakes hard on cruise control when no other cars are around.

Incident date: Aug 9, 2023

MY HYUNDAI ELANTRA IS A LEMON. I HAVE BEEN HAVING ACCELERATING PROBLEMS, STALLING PROBLEMS FRESH FROM THE LOT EVEN BEFORE 5,000 MILES WITH MY HYUNDAI NOT ACCELERATING TOOK IT TO DEALER SAID NOTHING IS WRONG WITH IT 5 YEARS AGO. IT STILL CONTINUES TO STALL ON ME! IT BROKE DOWN ON ME TWICE IN TWO DAYS IN A ROW. ONE ON 8/8 AND 8/9! COULD HAVE KILLED ME OR OTHERS IF I TOOK IT ON THE HIGHWAY. MY CAR HA... Read more

Incident date: Aug 12, 2023

The traction control and ABS warning lights come on and go off intermittently without cause. When the lights are on, anti lock braking and cruise control are non functional. The ABS portion of this issue is an extreme safety hazard. This is a known common issue of this year vehicle

Incident date: Jul 27, 2023

While in stop and go traffic on I-75/85 through downtown Atlanta today, my 2022 Odyssey locked up. The dash indicated a battery problem and advised braking and finding a shoulder, however my engine had cut off and the vehicle would not respond when I attempted to follow the directions given. With my hazard lights on I attempted to turn off/on my engine and place the vehicle in Park without success... Read more

Incident date: Jun 1, 2022

During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, rel... Read more

Incident date: Aug 7, 2023

Driving on highway, dashboard reported "Check Forward Safety System" and "Check Smart Cruise Control System". The car then disabled both while I was driving. This has happened 6 times to me. The first time I brought it to dealer and they stated it was a calibration problem. They reset it and I had no problems for a while. The problem has occurred 5 times more and will stay on for about a we... Read more

Incident date: Jul 18, 2023

The vehicle was traveling in excess of 75 mph with only the autopilot system enabled. The vehicle brakes engaged by itself enough to squeal the tires and the rear end momentarily broke free from the pavement. I disengaged autopilot and drove for approximately 5 minutes. I reengaged autopilot and approximately 5 minutes later the brakes engaged again. I left autopilot disengaged for the remain... Read more

Incident date: Aug 7, 2023

Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police ... Read more

Crash

Incident date: Aug 9, 2023

I was parking the car in a gravel parking lot. When I pressed the brakes and shifted into park it instead accelerated and went over the side of an enbankment. I could not stop it even though my foot was pressing hard on the brake. Luckily there was no other person or property affected by the error and my car did not suffer external damage. It damaged a sensor on the bottom side of the car whic... Read more

Incident date: Aug 12, 2023

My vehicle begin stalling when accelerating (mostly after stopping) June 2023. My vehicle has almost cause me to have two accidents because it intermittently stalls when I try to cross an intersection. This is my fourth time taking my vehicle to the GMC dealership, and they tell me they can't find anything wrong if there is not a code. I have reached out to Corp, and I'm waiting to see if they ca... Read more

Incident date: Aug 13, 2023

Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replac... Read more

Incident date: Jul 3, 2023

Transmission brakes at speed, feels as if I got rear ended from the back. I know that there is lawsuits against GM for this same problem that I am having. GM knew about these transmission problems and told everyone that this 8 speed transmission was supposed to shift this way. But, now I have it parked in my driveway. Is there anyway that I can get my truck fixed?

Incident date: Jul 15, 2023

When traveling the car does not accelerate properly sometimes losing power.

Incident date: Aug 12, 2023

While driving 45 mph on a straight stretch of a state road, I hit the brakes multiple times and decelerated so I could take the hard right exit and then make an immediate sharp left in a residential area. As I moved to the exiting lane, I turned on the right turn signal and eased off the brake. The car revved HARD, accelerated immediately and the cruise control icon + 58 mph began flashing on th... Read more

Incident date: Aug 12, 2023

My cruise control works some times and then it doesn't. I was driving 80 mph with my cruise control on and couldn't shut it off. Finally stepping on the brake door work to shut it off. I can't see the mileage driven more than half the time, as well.

Incident date: Aug 10, 2023

When accelerating on to the highway the vehicle will not go above the speed you were entering the highway on. For example entering the highway at 40mph and trying to get to 65mph and it will not go. Have to release the foot from the gas and then reapply foot to gas pedal. Most recent occurrence the vehicle hesitated much long resulting in oncoming cars almost rear ending me and having to drive in ... Read more

Incident date: Jul 1, 2023

It does not accelerate when putting the gas petal all the way down at all or like a boom forward all of sudden. It's random when it's going to do it.

Incident date: Mar 1, 2023

The car randomly brakes dangerously hard at overpasses while at highway speed for zero reason while in cruise control mode. This has occurred four times during our brief ownership. I have to imagine these events WILL lead to an accident as the braking is so hard (as if you applied brakes in an emergency) that a driver caught off guard could easily loose control of the vehicle. We have attempted... Read more

Incident date: Aug 10, 2023

2017 Honda Accord V6; Vehicle Stability Assist (VSA) Module went bad and it needs to be replaced but Honda is unable to provide quick fix or a replacement part because it is backordered and they don't know when they'll have it in stock even when I am willing to pay for it upfront. This is causing my car to go out of control on wet roundabouts or when merging from interstate to local roads w/ good... Read more

Crash

Incident date: Aug 11, 2023

On 8/10/2023, around 9:25 AM, at the parking lot of Jet Propulsion Laboratory, 4800 Oak Grove Drive, Pasadena, CA, I was pulling into a parking spot, moving very slowly. I was about to stop when the car suddenly took off in full speed, went over the concrete barrier toward hilly area covered with shrubs. That impact stopped the car, but half of my car was in the shrubs. It happened so fast that I... Read more

Crash

Incident date: Aug 5, 2023

I started my car at a CVS parking lot. When I made a turn, the car was out of control and I couldn't stop or turn the car. My car hit other three cars in the parking lot and finally stopped. The OBD-II code check later indicated a "Engine misfire detected". I once got a recall letter from GM for the following issue. Not sure if this accident is related to this issue. "Inoperative purge solenoid t... Read more

Incident date: Jun 1, 2023

Phantom braking multiple times at highway speeds while on a 3840 mile road trip. Autopilot including cruise control were on. The car would suddenly brake very hard. I don't know if it would have stopped completely or not because I always took control immediately.

Incident date: Sep 1, 2017

My car was acting like it didn’t want to go. I felt the car trying to change gears but it was unable to. Almost caused an accident and I had my two children in the car. No check engine light came on until 2 days later after it began causing problems. I have researched this issue and it is a recurrent problem with Chevrolet Tahoes 2016. My husband had the same problem with his 2016 GMC sierra and... Read more

Incident date: Aug 1, 2023

1)Vehicle has been repaired 3 times in the last 2 weeks for a brake switch issue that is causing the vehicle not to recognize the brake is pushed causing the car not being able to start. This has been an intermittent issue for 18 months and was told the recall fixed it, which it didn't. 2)Dealership service department is now telling me that other issues have arisen since trying to fix issue #1. Th... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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