Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Jun 12, 2026
3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.
Incident date: Jun 18, 2026
The clock spring went bad causing failure of horn and all buttons on the steering wheel including cruise control. It also caused the airbag light to illuminate.
Incident date: Jun 10, 2026
The vehicle was purchased pre-owned directly from Tesla. On the day of pickup and five days later, while operating on Full Self-Driving (FSD), the vehicle phantom-braked abruptly and then dangerously accelerated through a solid red light into cross-traffic intersections. The driver had to forcefully override the vehicle to prevent a crash. Tesla Service Center was notified but dismissed the issue,... Read more
Incident date: Jun 6, 2026
Cruise control does not disengage upon electronic parking brake being engaged while moving, causing the car to accelerate aggressively after the brake is released. While it does disengage after enough speed is lost, it should disengage immediately as it does when the brake pedal is tapped
Incident date: Jun 19, 2026
The Engine Control Module (ECM) malfunctioned. The dealer replaced it with a new one. When it malfunctioned, the car would not accelerate to a speed greater than 20mph. This was dangerous because I was driving on a state highway where the speed limit is 55mph, and I could have been rear-ended. Since having the ECM replaced, the car's performance has been fine. The Check Engine light did activate m... Read more
Incident date: Jun 18, 2026
At approximately 93,000 miles, my vehicle experienced a sudden transmission malfunction. About one week before the failure, intermittent warning messages appeared for Emergency Braking Malfunction and Forward Collision Warning Malfunction. These warnings appeared and disappeared several times over multiple days. About three days before the major transmission issues began, the vehicle was taken to... Read more
Incident date: Jun 18, 2026
My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform a forced regeneration to restore normal operation. The most serious event occurred while towing an approximately 15,000-pound loaded dump tr... Read more
Incident date: Jan 1, 2025
This is reporting an issue with v14.3.3 and v14.3.4 of Tesla Full Self Driving (FSD) Supervised. This month I have driven over 4,000 miles with FSD enabled, approximately 2/3rd on 14.3.3 and 1/3 on 14.3.4. FSD has regularly failed to respect speed limit changes, even though it seems to recognize / observe the speed limit signs. I am certain it’s observing the signs because it renders them on the... Read more
Incident date: Jun 6, 2026
The failed component is the YAW rate sensor, original part number A1635426340 (ATE part number 10.0980-0454.2), manufactured by ATE. I have experienced multiple incidents of sudden, unintended braking at highway speeds. These events occurred without warning and created an immediate and significant risk of a serious collision, endangering not only myself and my family but also other motorists shar... Read more
Incident date: Mar 3, 2026
2017 Lincoln MKZ was taken to Community Ford Lincoln of Bloomington (Auto Vest II LLC), Bloomington, IN for service on 05/01/2026. No ABS, Traction Control, or AdvanceTrac warning lights were present at drop-off. After the vehicle was returned, all three warning lights were illuminated. The ABS/stability control system had been damaged during the service visit. Diagnostic codes C0031:07 and C0031... Read more
Incident date: Jan 13, 2026
The vehicle exhibits a chronic, systemic electrical failure characterized by the intermittent loss of critical lighting systems, including turn signals and brake lights. This failur5e has persisted over several years and thousands of miles, independent of battery replacements or specific usage patterns. The issue has been confirmed via multiple independent service interventions. Most notably, in ... Read more
JEEP
GRAND CHEROKEE
(2020) - VEHICLE SPEED CONTROL
Jun 18, 2026
Incident date: Jun 4, 2026
Less than 1000 miles on my car i do not remember exact dates hence i have added todays date for incident date.All three incident happend in three different days. Scenario 1 two times. Scenario 2 one time --- SCENARIO 1: Curved Road / No Lane Markings --- Conditions: ACC set at 25 MPH on an undivided two-way road with no lane markings. Parked vehicles present at curves; oncoming traffic at safe dis... Read more
TOYOTA
SIENNA HYBRID
(2026) - VEHICLE SPEED CONTROL
Jun 18, 2026
Incident date: Jun 18, 2026
After the latest 68C recall fix, Jeep has adjusted the behavior of how the vehicle's electric mode operates. When the battery gets to a certain temperature when driving, the engine is supposed to turn on (to prevent the fire risk hazard). However, instead of the vehicle making the powertrain switch, the vehicle power will just stop. The pedal will go to the floor but no forward movement. It is dan... Read more
Incident date: Jan 18, 2026
Toyota Tundra 2025 Limited stalled at highway speeds. The vehicle flashed "Parking Brake Support" message, but dealer says it has to do with an engine failure. Vehicle came to a grinding stop and would only advance in short spurts before dying on the side of the road. I was in the left lane of a major highway during rush hour. Luckily, traffic was behind me, and I was able to limp to the shoulder... Read more
Incident date: May 17, 2026
When sitting at idle, the engine miss & spark knock at times. When start driving down the road the throttle seems hard to Press & takes a little time to reach up to road speed. The truck does not get good gas mileage at all. I had the spark plugs & wires changed still don't help.
GMC
SIERRA 1500
(2024) - VEHICLE SPEED CONTROL
Jun 17, 2026
Incident date: May 21, 2025
Supervised FSD does not have a remedy if it assigns an incorrect speed limit to the current roadway. The only action available is to disengage FSD. This incorrect speed limit happens quite often, especially in construction zones with temporary speed limit changes. Tesla used to have a ‘max speed’ setting that the driver could use to override an incorrect speed limit, but they removed that c... Read more
Incident date: Feb 9, 2026
The contact owns a 2020 Chevrolet Blazer. The contact stated that the front passenger’s seat belt buckle was inoperable. The contact buckle was jammed and failed to properly secure the seat belt in place. The contact stated that while driving and stopped at a red light, the traffic light turned green and the accelerator pedal was depressed; however, the vehicle surged forward unexpectedly while ... Read more
Incident date: Mar 21, 2026
• FSD received a software update earlier this same morning. • While navigating a parking garage under FSD, the vehicle initiated an unprompted reverse maneuver. • The reversal happened with no warning and no meaningful time for driver intervention before impact. • The vehicle struck a structural beam, causing damage to the vehicle above the rear driver side door, as well as shattering and ... Read more
Crash
Incident date: Nov 17, 2025
BRAKE SYSTEM ERROR AND TURBO AND HEAD GASKET NEED TO BE CHANGED. SO MAY COMPLAINTS ABOUT THIS...
Incident date: Jun 16, 2026
On 6-7 separate occasions, my 2025 Ranger had a sudden and complete loss of accelerator response while slowing down to make a left turn. This also happens on occasion at traffic lights when the light turns and I attempt to turn left. The duration of loss of power has increased with each incident and is very frightening when it occurs. When attempting to accelerate across the road, there was no r... Read more
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jun 17, 2026
Incident date: Jun 17, 2026
"2022 Nissan Leaf 40 kWh (VIN: [XXX], ~41,570 miles) lost motive power at highway speed on [XXX]. Vehicle entered turtle mode and shifted into neutral while traveling on the freeway, requiring me to coast to an off-ramp (I was completely unable to use the accelerator nor move the car into Park). Vehicle was inoperable and required towing. This followed a similar incident on [XXX], where the vehicl... Read more
Incident date: May 23, 2026
By browsing through any forum it is evident the VW Arteon has a reoccurring issue with the vehicle suddenly turning off ACC due to an issue with the vehicles travel assistance systems. Repairs forced to be made by the consumer includes multiple steering wheel changes sensor replacements and other things all occurring in under 3-4 years and under 30k miles of purchase
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jun 16, 2026
Incident date: Jun 5, 2026
Component Affected: Electrical System / Vehicle Speed Control / Forward Visibility / Navigation / Infotainment Description of Safety Hazard: I am experiencing a severe, highly unpredictable, and dangerous hardware defect involving the factory infotainment system on my 2022 Honda Accord Sport SE. The screen suffers from a hardware failure known as "ghost touching," where the digital interface regis... Read more
Incident date: Jun 8, 2026
The contact owns a 2024 Audi A5. The contact stated that while the vehicle was parked, and started, the vehicle unexpectedly surged forward. The contact stated that occasionally the vehicle started independently without driver input. Additionally, the air condition was blowing warm air instead of cold air. The dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. ... Read more
Incident date: Jun 9, 2026
Purchased this truck new and took on a trip over the weekend. Put on just under 800 miles no issues. This morning while driving to get my wondows tinted I noticed my truck flashing to apply brakes as it was trying to shift itself into 4wd low setting. Sure enough i looked over and the truck was switching drive modes when no one had touched it. Nothing in my cupholder either that could have acciden... Read more
Incident date: Jun 12, 2026
My 2018 Volvo XC90 T8 Plug-In Hybrid experienced a catastrophic, premature component failure of the Electric Rear Axle Drive (ERAD) propulsion system while driving. The ERAD unit suffered a total failure of internal bearings and sensors, completely disabling the electric rear wheel propulsion system and suddenly forcing the vehicle into a reduced-power "limp mode" on the road. This sudden loss of ... Read more
Incident date: Jun 15, 2026
We were driving on an interstate in Indiana and the car jerked and then automatically went into neutral. We couldn’t accelerate or put the car back into drive. We had to get over 2 lanes and onto the shoulder. We were able to put the car in park once on the shoulder but the car would not turn on or off. We couldn’t do anything. All electronics were still running but the engine was not run... Read more
ALFA ROMEO
STELVIO
(2018) - VEHICLE SPEED CONTROL
Jun 16, 2026
Incident date: Jul 31, 2025
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60–70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the shoulder of the roadway, and the vehicle was turned off. The contact stated that while attempting to ... Read more
Incident date: Jun 14, 2026
On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I... Read more
Incident date: Jun 15, 2026
Component/System: Service Brakes, Hydraulic / Brake Pedal Assembly / Steering Linkage Description of Defect: A progressive mechanical noise and physical sensation occurs during driving transitions involving the brake, accelerator, and steering column. After the brake pedal is fully released and the accelerator is pressed, or when the steering wheel is turned, a distinct loud "thunk" and a sliding... Read more
Incident date: Jun 15, 2026
While driving on the interstate at highway speed with cruise control engaged, the engine suffered sudden catastrophic failure with absolutely no prior warning, warning lights, knocking, stalling, or other symptoms. The vehicle became inoperable immediately. The repair estimate is $6,500 for engine replacement. The vehicle is a 2017 Kia Sportage equipped with a Theta II 2.4L GDI engine, confirmed b... Read more
Incident date: Jun 16, 2026
My vehicle was purchased XXX - VIN #[XXX] - on 6 or more occasions, the while driving on the highway with cruise control on at 70 mph, the cruise control feature suddenly applied the brakes bringing the vehicle sometimes down to 48 mph for a few seconds and then re-engages the cruise control to 70 mph. This happens with no obsticals, vehicles, or other interference in front, however, there have be... Read more
Incident date: Jun 2, 2026
While driving at highway speed on I-275with cruise control engaged on afternoon of June 11 the truck suddenly began slowing down. I couldn't get it to accelerate. I ultimately had to get over two lanes and still had enough momentum to get off an exit ramp. At the end of the ramp, I noticed I was unable to get the truck to accelerate from a stopped position either. Only then did I notice the dial t... Read more
Incident date: Dec 15, 2025
Received third notification of recall for the vehicle that I purchased from Don Jackson Jeep Cummings, GA on March 2024 by NHTSA. The first two recall warnings were 68C and 78C that Jeep stated was remedy via software. Software cannot guarantee that no electrical battery nor engine/transmission issue b/c the check engine light came on and vehicle kept at JEEP Morrow dealership for approximately 6 ... Read more
Incident date: May 1, 2026
While vehicle is set on cruise control , set at 70 MPH , ( or set to any other speed) , anytime the speed limit changes to 80 MPH (or other change) Car accelerates and cruise control is set to 100 MPH . It also accelerates and resets to 90 -100 MPH at random . It is frightening and dangerous to have my car randomly accelerate. I have attempted to pass a vehicle, when my car randomly accelerates ... Read more
TOYOTA
SIENNA HYBRID
(2025) - VEHICLE SPEED CONTROL
Jun 15, 2026
Incident date: Jun 15, 2026
Riding down the middle lane whipping in and out of traffic and speeding
Incident date: Jun 15, 2026
Multiple occurrences where forward collision warning goes off with no vehicles Incident 1. 5/15/2026 Road: Highway I-94 Weather: Clear and sunny Condition: Cruise control on, light traffic, nearest vehicle at least 4 cars in front, 2 vehicles behind and to the right (fast lane), driving in the middle left lane. Forward collision warning went off and took cruise control off. No vehicles stopping in... Read more
FORD
EXPEDITION
(2020) - VEHICLE SPEED CONTROL
Jun 15, 2026
Incident date: Aug 30, 2025
The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound coming from the engine with the Check Engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The ma... Read more
CHEVROLET
SILVERADO 3500
(2024) - VEHICLE SPEED CONTROL
Jun 15, 2026
Incident date: Jun 14, 2026
The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact stated that the gear shifter was able to be moved without the brake pedal being depressed. The cause ... Read more
Incident date: May 29, 2026
The car throw a EPC warning light which cause the car to go n limp mode. With doing research ot has to do with the transmission. This cause the car to drive sluggish unable to reverse at times unable to take the car out of park at times. It also cause the car to randomly shut off when reversing or at times when im sitting at a light n i begin to drive the car can randomly shut off at times. Which ... Read more
Incident date: May 20, 2026
The contact owns a 2010 Honda CR-V. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The engine was idling high, and the vehicle independently accelerated onto the curb. The contact stated that the brake pedal was depressed to the floorboard. The vehicle then independently accelerated and rolled backwards... Read more
Crash
GMC
SIERRA 1500
(2023) - VEHICLE SPEED CONTROL
Jun 15, 2026
Incident date: May 22, 2026
I have experienced unintended acceleration while pulling into a gas station. The vehicle suddenly accelerated from 5 to 20 mph. Brakes did work and I slowed my car down to 2-3 mph. After releasing the brakes the vehicle started accelerating again and I braked again. It was troubling and stressful experience since many other cars were around. After those two accelerations speed control went back to... Read more
FORD
F-150 HYBRID
(2021) - VEHICLE SPEED CONTROL
Jun 15, 2026
Incident date: Jun 4, 2026
Check electric vehicle system warning light indicator illuminates and car stops driving on highway! A/C and defrost won't work properly and when turned on causes the above warning light and malfunction. Car will not charge at "fast" charging stations and will leave you stranded on highway. I live in [XXX] and the vehicle only does it when humidity is high outside. Issue also causes problems wi... Read more
Incident date: Jun 16, 2025
The contact owned a 2022 Honda Pilot. The contact stated that while reversing into the garage, the accelerator pedal was depressed and the vehicle continued to accelerate before crashing into the garage. On another occasion, while driving into the parking lot, the brake pedal was depressed; however, the vehicle independently accelerated and crashed into a store. There were no warning lights illumi... Read more
Crash
Incident date: Jun 1, 2025
On June 12, 2026, while operating my 2025 Chevrolet Tahoe, I experienced an apparent powertrain or transmission-related issue. At the time, the vehicle was already exhibiting another defect involving the air conditioning system, with the driver's side blowing hot air and the passenger side blowing cold air. While attempting to accelerate and pass another vehicle, the engine RPM suddenly increased... Read more
Incident date: Jun 13, 2026
The vehichle is available for inspection upon request. While driving the vehichle will lose driving power and the D on the screen will begin blinking. The gas pedal will cause the vehichle to rev, however it does not accelerate. There have been times where an engine light comes on and i will get a message to put the vehichle in park and then back in drive. However, other times the D will just bl... Read more
VOLKSWAGEN
ATLAS
(2023) - VEHICLE SPEED CONTROL
Jun 15, 2026
Incident date: Jun 13, 2026
My 2019 F-150 has only 25,000 miles. The dealership has confirmed transmission failure requiring a $9,000 replacement. A transmission is expected to last significantly longer than 25,000 miles. I have maintained the vehicle. This is an extraordinary premature failure on a critical part of the vehicle and it poses a massive safety liability
Incident date: Mar 6, 2026
My 2023 Chevrolet Colorado (2.7L, approx. 49,000 miles) experiences sudden, intermittent loss of motive power involving the 8-speed automatic transmission. The transmission sets codes and the vehicle drops into limp mode, capped at roughly 45 mph, without warning. The most dangerous symptom is a total loss of acceleration from a stop, especially on inclines — pressing the accelerator produces no... Read more
MERCEDES-BENZ
EQB 250+
(2024) - VEHICLE SPEED CONTROL
Jun 14, 2026
Incident date: Jun 14, 2026
I was driving on the highway with standard cruise control (I don't have adaptive cruise) and I went to press the brakes and the brake pedal was SUPER stiff and I had to press unreasonably hard to disengage the cruise control and slow down. When the pedal finally gave, I ended up slamming on the bakes so much that my passenger was startled and we both lurched forward due to our momentum. Afterwards... Read more
Incident date: May 1, 2026
VEHICLE INFORMATION Year: 2024 Make: Tesla Model: Model Y Mileage at time of incident:1,288 Date of incident: XXX Location of incident: [XXX] On XXX, I was operating my 2024 Tesla Model Y in [XXX] when the vehicle experienced a sudden and unexpected malfunction of its Autopilot/autonomous driving system. The vehicle activated in Autopilot mode without my intentional input, causin... Read more
Crash
2 injured